Related
Even by o2 standards we're starting to get a bit behind...
does anyone have any inside goss on when the 2i update is due, and what's on it. I'm getting tired of lockups, crap looking UI's and the inability to launch GPRS once I connect it to my car cradle / charger. I've heard rumours of 2005 inclusion, is this remotely plausible? My experience of o2 would suggest otherwise.
I'd ring or email o2 or their staff accounts guys, but I think the average fruitfly knows more than they do. Besides, I like my hair and I would hate to see it all pulled out on the floor...who'd clean it up?
Ant
I agree fully. I purchased my XDAIIi on the promise from O2 that na update was to be release in Spring. This never came and I'm getting so fed up with O2 suddenly becoming very quiet about any upgrade at all, that I'm contacting the Office of Fair Trade to get my contract bounced with O2. Last I spoke with someone in O2 they have no immediate plans for any firmware release for the IIi which is completely contradictory to what I've been told previosuly. Come on O2. SORT IT OUT BEFORE YOU START LOSING CUSTOMERS!!
well imate have said that they will not release 2005 for any of their series og HTC devices so unless tmobile or o2 have a different openion then i dont see it happning
Sean I'm not so sure that the info you got from o2 was accurate...afterall when I tried to ring up a day before (yes a DAY) the 2i was released, I was told by THREE separate individuals on separate occasions that the 2i didn't exist!!
We'll keep hanging in there, but I agree it's getting pathetic now.
Ant
Update
I work for O2 and have managed to find out that the rom update for the XDAIIi has been scheduled for September 2005
at that time it better be wm2k5!!!!
If that's true, you've gotta love the mentality...
New phone = Feb 2005...rumoured update for Spring. Spring comes, nothing. Summer comes, nothing. No update from any o2 source, official or otherwise. Then, suddenly it's gone to September. Also the time the Universal is rumoured to be out.
If it's Sept, then as Zoheer says, it had better be 2005!!
Re: Update
frogspit said:
I work for O2 and have managed to find out that the rom update for the XDAIIi has been scheduled for September 2005
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Click to collapse
I don't supose you could find out when the xdaIIs update is due as well?
Thanks Frogspit, If that's the case I can be patient until then. The most inuriating thing is getting no information at all from O2 or even denials of any update at all. It's like being stuck on a London Underground train thats not got going anywhere and the driver doesn't give any information. It really [email protected]@es people off and drives them away from their service.
The official reply given by the o2 second line team (data support) is that its "highly unlikely" that o2 will offer rom upgrades to wm5 for existing devices.
JD
Re: Update
frogspit said:
I work for O2 and have managed to find out that the rom update for the XDAIIi has been scheduled for September 2005
Click to expand...
Click to collapse
I find that a bit hard to believe. If you work for o2 then at what level have you got that info? If its at customer service level then someone is probably just playing guessing games.
JD
seanrkelly said:
I agree fully. I purchased my XDAIIi on the promise from O2 that na update was to be release in Spring. This never came and I'm getting so fed up with O2 suddenly becoming very quiet about any upgrade at all, that I'm contacting the Office of Fair Trade to get my contract bounced with O2. Last I spoke with someone in O2 they have no immediate plans for any firmware release for the IIi which is completely contradictory to what I've been told previosuly. Come on O2. SORT IT OUT BEFORE YOU START LOSING CUSTOMERS!!
Click to expand...
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Can you let me / us know how you get on with this please?
Update
This information has been obtained from one of the members of the blackberry/tech support teams (non customer facing) within O2, I have been told as well as the O2 active update there is going to be a full rom update in or around the same time. this rom update will be the similar as the one that is currently available for the XDAII.
Included with the new rom update will be blackberry support for the XDAIIi aswell for those of you who are interested.
I have requested to be part of the beta test will post again near the time
This may coincide with this -
o2 music player
Xda II - Coming Soon
Get the latest sounds on your Xda II by downloading the O2 Music Player.
http://music.o2.co.uk/players.html
They may add the music player into the o2 active software which would require a ROM upgrade.
Re: Update
jdee246 said:
frogspit said:
I work for O2 and have managed to find out that the rom update for the XDAIIi has been scheduled for September 2005
Click to expand...
Click to collapse
I find that a bit hard to believe. If you work for o2 then at what level have you got that info? If its at customer service level then someone is probably just playing guessing games.
JD
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Click to collapse
jdee246 shame on you for doubting me!!! rom update is now available from www.o2.co.uk/xda FULL SMUG MODE NOW
Don't see what you've got to be smug about. You got the date wrong and you were wrong about blackberry being in the rom.
Smug yes very
Yes got date wrong but they managed to launch early than anticipated so not totally wrong!!! and you were the main doubter as for the blackberry support they withdrew it due to technical issues what do you want 'the moon on a stick!!!!'
i dont think he / we want the 'moon on a stick' i think he / we want o2 to stop making promises which they clearly cant deliver.
i too upgraded from an xda2 to a 2i on the promise of blackberry support. its amazing that a company of o2's size and with the amount of money they make that they cant develope, test and release in 5 plus months something they only until recently kept saying would be released "soon"
total shambles to be honest
steve
There won't be a release for wm2005 on XDA IIi so start saving your money for the HTC Universal. Don't ask me how I got this info, but it is the fact! Too bad for all of us Xda IIi owners. Especially because I paid 1200 us when they first came out. Ouch!
Re: Smug yes very
frogspit said:
Yes got date wrong but they managed to launch early than anticipated so not totally wrong!!! and you were the main doubter as for the blackberry support they withdrew it due to technical issues what do you want 'the moon on a stick!!!!'
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Click to collapse
You announce to all on this board that the release will include blackberry, and when it doesn't we're accused of wanting 'the moon on a stick'. That's very arrogant. You bloody announced it!
To be fair to O2, this is RIM software, and from what I'm hearing its RIM thats failing to come up with working software. But I do get annoyed when arrogant dickheads come onto this board, promise things that turn out to be complete rubbish and then blame us for it.
Frogspit, if I'd gone out and bought an xda IIi on the back of what you announced, because I want blackberry, now I really would be pissed off, and I'd be doing a lot more than just sounding off on this board.
In January I was excited about comming new official AKU 3.3 and then nothing happen (officially AKU 3.3.1 is not formal update as is not posted on HTC website, thou 1.35 SA also in not official upgrade but found in new HTC TyTN's), now they are telling us about WM6 upgrade path - well I think that right now they might be right. Why?
3.3 release was affected by Vista release, and as most of you know Vista is not best platform to launch upgrade for our device. What to do? Company play stupid and they test release first OS then current 2.11 SA via people who are contributing in various internet forums. Of course only XP ready, meanwhile they tried to workaround Vista installing, but as usual with MS it is not ready for major support at begining (just got Vista Resource Kit - almost 3 months after release).
So what they can do for angry customers? Give them a bone - official WM6. Of cource MS might give them it for discounted price for suffering with Vista, but it also is in MS plans to do it. Boost sales of Office 2007 and Exchange 2007. That is why I do belive that now upgrade will come at last.
What do you think about this?
BTW. I wan't change TyTN until new device with HSUPA and UMTS 900 and UMTS 2100/1700 will be in sales. I would like also GSM 400/450 but probably it want happen.
Pawlisko said:
What do you think about this?
BTW. I wan't change TyTN until new device with HSUPA and UMTS 900 and UMTS 2100/1700 will be in sales. I would like also GSM 400/450 but probably it want happen.
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Click to collapse
FLOO FLA FLOO... sorry, what?
Pawlisko said:
So what they can do for angry customers? Give them a bone - official WM6. Of cource MS might give them it for discounted price for suffering with Vista, but it also is in MS plans to do it. Boost sales of Office 2007 and Exchange 2007. That is why I do belive that now upgrade will come at last.
What do you think about this?
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You're right. M$ is providing WM6 free to the OEMs/ODMs because they want more sales of their core products -- Vista, Office 2007 and Exchange 2007. The OEM/ODM can pass on that incentive to the customer if they wish.
I am not saying that HTC won't come to their senses and actually do this (they seem to be saying that they will), but given their track record, I'm not holding my breath waiting for them to do it. The sad state of affairs is that they don't care much for the TyTN et al, they are already working on the next gen (Kaiser) which will be the source of revenue for them this year. They want you to upgrade to Kaiser and toss your Hermes. Too bad for people that bought Hermes devices from a service provider on a three year contract.
And really, who cares that HTC will be issuing an "official" WM6 upgrade sometime this year -- we already have excellent fully working WM6 ROMs on our devices thanks to JJ, walshieau, CUSTEL, LVSW, and others. As far as I am concerned, they burnt their bridges with me.
John
johnburn said:
they are already working on the next gen (Kaiser) which will be the source of revenue for them this year. They want you to upgrade to Kaiser and toss your Hermes.
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I was waiting for the Kaiser simply for WM6. For me my Magician did pretty much all I wanted. But then I relented and got a Hermes and upgraded the ROM instead!
@olipro - well this is part where technology take place
HSUPA - High Speed Upload Packet Access - gives you upload speed up to 2.1 Mbps. Together with HSDPA gives HSPA - 3.75G network.
UMTS 900 - 3G in 900 MHz. There are talks right now in France that some operators want to move from GSM technology in 900 MHz to UMTS in same spectrum. It gives no state licensing fees (they have 900 MHz spectrum to convert) and coverate UMTS at 900 MHz gives bigger coverage area per network tower.
UMTS 2100/1700 is US T-Mobile version of UMTS. It differs from worldwide that download is in 2100 MHz spectrum (same everywhere) but upload utilizes 1700 MHz spectrum (in worldwide wersion 1900 MHz which in US is in use by T-Mobile GSM service and Cingular GSM/UMTS service).
GSM 400/450/480 is GSM service in 400-500 MHz band right now new spectrum from GSM to be used in less populated areas. Currently in use i.e. in Tanzania, but there is need for this. I read report that AUS operators press on this to cover interior part of Australia.
My goal is to have most versitle device I can have. I do not know where I will work tomorrow so I have to be ready - Windows Mobile is great platfrom but I need powerfull hardware for it.
@johnburn - well let me tell you that i was thinking about it but...
a) HTC gave written statement - if it was boogus thay would say that it is not true, so we may assume that it is true. Good lawer can win big money for not holding to companys word - especally when it is written.
b) why I like official version then modified? Because I will not lose warranty, using custom made OS I may. Of course after warranty period - what the hell but untill then only official versions.
c) Kaiser - well I do not think that it will kill Hermes - geographical diversiffication. HTC will sale Kaiser in Western Europe / US / Japan / AUS but there are many places where HTC will still could sale TyTN with profit - Eastern Europe / South America / etc.
@The_Hawk - good for you, if you are waiting for new version/model you will never buy anything
Pawlisko said:
a) HTC gave written statement - if it was boogus thay would say that it is not true, so we may assume that it is true. Good lawer can win big money for not holding to companys word - especally when it is written.
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Click to collapse
Can a lawyer (good, bad or otherwise) actually prove the letter came from HTC? Notice that it came from an Italian website. It is not on HTC's web sites, at least, I can't find it there.
I have no doubt that HTC will eventually issue WM6 upgrades to some or all of its current devices and likely for free -- they'd be foolish if they didn't, seeing as everyone else is. I'd be astonished if it actually happened at the end of April (which year, they didn't say?) Their track record isn't very good in this regard (OK, its atrocious!). If this is true, then the only thing I can think of is that they have finally been beaten by the ROM cookers on this site and are doing this to attempt to regain control.
Your other points are valid, except that the warranty point is moot for people like myself that bought an HTC-branded TyTN without a warranty (because we went through third parties that weren't authorized to sell HTC product to end users).
John
johnburn said:
Can a lawyer (good, bad or otherwise) actually prove the letter came from HTC? Notice that it came from an Italian website. It is not on HTC's web sites, at least, I can't find it there.
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Click to collapse
Well it has all the information needed from corporate paper - except date. I think that this is internal document prepared for later use. Date: Xx April, 2007 is the key. We have got many connection here with HTC - may somebody ask for authenticity?
johnburn said:
I have no doubt that HTC will eventually issue WM6 upgrades to some or all of its current devices and likely for free -- they'd be foolish if they didn't, seeing as everyone else is. I'd be astonished if it actually happened at the end of April (which year, they didn't say?) Their track record isn't very good in this regard (OK, its atrocious!). If this is true, then the only thing I can think of is that they have finally been beaten by the ROM cookers on this site and are doing this to attempt to regain control.
Click to expand...
Click to collapse
As I read this document WM6 will come out no earlier then June.
johnburn said:
Your other points are valid, except that the warranty point is moot for people like myself that bought an HTC-branded TyTN without a warranty (because we went through third parties that weren't authorized to sell HTC product to end users).
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Click to collapse
Well you can try everything, I do have warranty.
I couldn't follow the whole thread, but I guess that one reason WM6 will be released for the TyTN is the fact that many Mobile Operators are selling it with their own brand. Its "mini-notebook" design made it really perfect for office customers of service providers.
On the other hand, in example, HTC Trinity/P3600 which was only sold with HTC brand seems to be unsupported in the WM6 switch.
It's something more complex than a bone...
Is marketing strategy.
POINT A
WM6 is JUST a name, nice graphic and bug fixed enhanced DLLs, is a simple WM5.2 (marketing, to boost WM6 install)
WM6 NEEDS activesync 4.5 and AS4.5 doesn't work with office 2000, ME, NT, 98, and generally speaking is something LESS than 4.x releases (marketing, to improve office 2007 sales, 80% of users doesn't need nothing more than office 2000)
LESSON LEARNED
Is hard to say now WHY I HAVE TO USE VISTA lack of drivers, security improved? may be IMHO complexity is the only thing improved!
more WM6=more AS4.5= more office 2007= VISTA sales
POINT B
selling connected services and ....Windows update and live to be connected LIVE is the next strategy, VISTA could be will be the last OS fully developed from MS, It was really hard do deliver.
LESSON LEARNED
If your busines is selling the SAME SOFTWARE for years someday you discover you landed in a place were the market ends.
You can't improve much more... then people stops buying it!
POINT C
business market. Why Exchange ? to boost mobile integration .But I have Exchange 2003 already... HTML email, available ONLY with exchange server, and a lot of cooperation and security features availabe ONLY on 2007.
LESSON LEARNED
phone isn't a voice device anymore. Voice is expensive in terms of time/results. Mobile Data Communication and services are the next 10 years business, but from MS point of view is a business for partners (operators, other), thay aren't involved.
PHONE AND WM IN MS ARE LIKE MEN FOR SOME LADIES: THEY AREN'T THE FINAL PURPOSE, THEY ARE ONLY INSTRUMENTS TO HAVE SOMETHING (WIFE, MOTHER, FAMILY, MONEY/VISTA, OFFICE,EXCHANGE, LIVE SERVICES ) (sorry ladies, nothing personal, same example could be done for men)
WM6 WILL BE FOR FREE FOR EVERYONE I guess! as marriage: free and promishing at the beginning, hidden costs are discoved later
UPDATE:
I discovered how STUPID a Marketing Manager could be.
WM6 Standard has only word/excel editing AND NOT creating.
The 'Save As' dialogue in the Compact Framework is not implemented in Smartphone!!!! (As Paul from MODACO discovered http://www.modaco.com/index.php?showtopic=252990)
A little utility and NEW Word and Excel documents are available.
While E. Coyote is in Microsoft, director of Windows Mobile BU?
OK I was a little harsh when I sent this to T-Mobile this morning, bad day, but it does reflect my feeling about T-Mobile’s attitude towards its business customers.
I will of course be flashing my phone with a ROM from this sight but when I visit clients and they comment on my phone I shouldn’t need to tell them that they can only use the phone with all it’s features if they burn the warranty... We are seeing quite a few clients make the transition to Office 2007 and Exchange 2007 so telling them that to open files on their phone they must stick to saving files in 2003 mode and that they will not notice many improvements on their phone using WM5 and Exchange 2007 (only real benefits are administrative) is totally unacceptable and will mean that both T-Mobile and HTC lose out as we will be recommending the i-mate Ultimate range of phones in future (anyone have a good supplier?)
Good morning, I have just been informed by a colleague that whilst I was led to believe that a Windows Mobile 6 update for both my Ameo and Vario 2 were imminent, T-Mobile UK has now decided that it's business customers do not require the advantages offered by this upgrade and that having just invested a not insignificant amount of money in a new phone I will have no choice but to void the warranty in order to get the upgrade that other colleagues in other countries will receive from T-Mobile direct! Might I suggest that if you are unwilling to provide this upgrade you at least extend the warranty to cover the upgrade released by HTC as without this concession I will find it very hard to justify renewing my contract with T-Mobile UK in 18 months when it expires! Nor will I be able to continue recommending T-Mobile to my clients. As a VAR and IT Managed Services provider I often recommend to clients their next phone upgrade to be integrated with their Exchange servers, I am now installing Exchange 2007 which specifically takes advantage of new features added in Windows Mobile 6 not to mention continued compatibility with Microsoft Office 2007. The AMEO is one of your flagship corporate products to treat your customers with such disregard is unacceptable!
“Hello Martyn
Thanks for taking the time to contact me regarding Windows Mobile 6 and T-Mobile Uk's decision to not to release the software download for existing devises. I can understand how disappointed you must be with this decision especially if you bought the Ameo in the hope that you?d be able to download this software in the future.
T-Mobile have decided to bringing in new MDA devices that make best use of the features of Windows Mobile 6 rather than rolling it out on existing devices that work perfectly well with Windows Mobile 5.
Unfortunately we?re not in a position to extend the warranty to cover the upgrade offered by HTC and I?d recommend you would have to take this up with HTC. We?re also advising customers that downloading this software from other locations could damage the handset and invalidate the warranty as it?s not designed for UK devises.
I?m sorry you?re unhappy with our decision on Windows Mobile 6 Martyn but we do feel that our customer still have full use of all the features on the devices with Mobile Windows 5.
Kind regards
Ami Usher
Business Customer Services
T-Mobile
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Wow, that really sucks. I guess they figured they already have your money and you are stuck in a contract with no other options. Also, they probably thinking you will forget about this soon before the 18 months and you will renew with them again when another device hit market within that time frame.
that is kinda sucky!, i upgraded mine to wm6 anyway so
F**K tmobile.
and you cant beat webnwalk plus for £3 a month which is what it costs me
I am a private customer but use my Ameo for work too - therefore I just wrote them this:
I have just heard that unlike ALL other carriers of the HTC X7500 (the phone from which the Ameo is cloned) , T-Mobile UK is not releasing a Windows Mobile 6 upgrade. Even the manufacturer is doing this which PROVES the device works well with WM6! The american version indeed comes with WM6 as standard. Why is T-mobile UK leaving customers of its FLAGSHIP telecommunications device without the latest software update which allows the latest integration with MS Office and Exchange server? It is outrageous to crippple a device which has only just been launched. Please explain as I am appaulled that you are not going to properly suppport this device. If the upgrade is available (which it is minus the T-mobile branding) then it shoudl be branded and offered to us. It feels like now you have got our money and tied us to a contract you no longer care. I was previously with O2 and they offered upgrades to many of their HTC devices as and when they were released by HTC. I require a definiitive answer on this matter as I am frankly disgusted.
I'll see what comes back! Blasted T-Mobile UK!
I think all of their customers with Athena started complaining (flood the gates with hate mail and e-mails), they probably would reconsider their decision.
Ithink you're taking slighty the wrong tack here.
A few people need to approach t-mob as if they were a Smb and looking to purchase several (say 30) devices that havw a seperate keyboard large scren etc and the ability to link with exchange 2007. Say that the ameo fits the bill perfectly and is available already in the US with WM6 and when would t-mob be offering it, as it would dictate whether said company was going to go with t-mob or o2!
Would be interesting to see the response.
Good idea - if they lie etc and say they will be releasing then we can use that as ammunition!
Seems like T-Mobile has no clue what they are talking about. WM6 is a vast improvement in every area over WM5 and the Athena didn't work perfectly under WM5 either. Furthermore, even the new devices coming out...including the iPhone...are no match for the Athena so to say that WM6 will be better or other devices will make better use of the WM6 features is totally ignorant.
I have T-Mobile in the US and haven't run into this problem. They are all willing to work with me. I've always had the latest phones and never had a problem getting support from the US team. I do help them a bit by breaking it down and letting them know that even though the phone is different, the OS is supported so I tell them not to get distracted by the fancy hardware. ;-)
I can't believe T-Mobile isn't releasing the WM6 update. Damn shame. They are just trying to save money.
They have any right under the european laws to refuse to relase an upgrade, but they DON'T have any right to say that your phone could be damaged
"We're also advising customers that downloading this software from other locations could damage the handset" bull***t!
THIS IS A STATEMENT FROM AN IDIOT!! Downloading this software from other location you will damage WHAT?
May be you could have problem INSTALLING, FLASHING, RUNNING but not just downloading from other location!
This is the T-Mobile UK average manager's knowledge? Good for the competitors!
Just had another pathetic reply from T-Mobile - cant uderstand what 'resources' they need anyway - they only put their crappy badging on it anyway! Anyway here it is:
[FONT="]Thank you for your response to Gemma's email. I'm sorry you're not happy with the answers you were given.[/FONT]
[FONT="]As you rightly say there are numerous forums out there discussing devices, operating systems etc. People put their points of view their opinions and experiences. It may well be the case that many people have put the X750 1firmware successfully on their UK Ameos. There are also a number of cautionary tales from people who have bricked their device. [/FONT]
[FONT="]You are then in a position where you can make an informed decision and choose whether or not to upgrade to WM6. As Gemma said this could both damage the device and invalidate your warranty.[/FONT]
[FONT="]As Gemma said T-Mobile have decided to use their resources to bring in new MDA devices developed on and preloaded with WM6 rather than rolling it out for existing devices. I don't believe it is about saving money but rather allocating the available resources for development purposes, there are finite resources available and the decision not to offer a WM6 upgrade will have been thought long and hard about. I can understand why you aren't happy with this decision on a personal level and I'm sorry about that.[/FONT]
[FONT="]HTC seem to be launching numerous devices currently and I'm sure that by the time your contract comes to an end there will be a viable alternative to your Ameo that perhaps better meet your needs and wants. Another option may be to try and find out whether HTC themselves will be releasing a WM6 ROM.[/FONT]
[FONT="]We are certainly not saying that we have your money and that is tough - you still have exactly the same device with the same specification and operating system that you originally decided on. If you would like to discuss this further my details are below (calls to this number are chargeable. Please check with your service provider for further details).[/FONT]
[FONT="]Thank you for giving me the chance to address your points Mr Elphick. I hope you accept the reasoning behind our decision whilst I understand that you don?t necessarily agree with it. [/FONT]
these companies are pure rip off merchants don't expect anything else.
I get unlimted hSPDA in uk for 3 pounds per month . when I go abroad next week it will be 7.50 pounds PER MB!!
the govt has to stop these c**ts sooner or later
adamelphick said:
Just had another pathetic reply from T-Mobile - cant uderstand what 'resources' they need anyway - they only put their crappy badging on it anyway! Anyway here it is:
[FONT="]Thank you for your response to Gemma's email. I'm sorry you're not happy with the answers you were given.[/FONT]
[FONT="]As you rightly say there are numerous forums out there discussing devices, operating systems etc. People put their points of view their opinions and experiences. It may well be the case that many people have put the X750 1firmware successfully on their UK Ameos. There are also a number of cautionary tales from people who have bricked their device. [/FONT]
[FONT="]You are then in a position where you can make an informed decision and choose whether or not to upgrade to WM6. As Gemma said this could both damage the device and invalidate your warranty.[/FONT]
[FONT="]As Gemma said T-Mobile have decided to use their resources to bring in new MDA devices developed on and preloaded with WM6 rather than rolling it out for existing devices. I don't believe it is about saving money but rather allocating the available resources for development purposes, there are finite resources available and the decision not to offer a WM6 upgrade will have been thought long and hard about. I can understand why you aren't happy with this decision on a personal level and I'm sorry about that.[/FONT]
[FONT="]HTC seem to be launching numerous devices currently and I'm sure that by the time your contract comes to an end there will be a viable alternative to your Ameo that perhaps better meet your needs and wants. Another option may be to try and find out whether HTC themselves will be releasing a WM6 ROM.[/FONT]
[FONT="]We are certainly not saying that we have your money and that is tough - you still have exactly the same device with the same specification and operating system that you originally decided on. If you would like to discuss this further my details are below (calls to this number are chargeable. Please check with your service provider for further details).[/FONT]
[FONT="]Thank you for giving me the chance to address your points Mr Elphick. I hope you accept the reasoning behind our decision whilst I understand that you don?t necessarily agree with it. [/FONT]
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...........................Good for HIM......................................
....................................!..................................................
........BANDIT................!............LEADER..........................
....................................!..................................................
Bad For ME-----------+-------------------Good For ME
................................... !..................................................
.............IDIOT..............!.............HERO.............................
....................................!..................................................
..........................Bad for HIM..........................................
This is a well known graphic in Bunsiness Schools.
It is used to help to judge a company, a person, a strategy,... analyzing the effects on HIM (or his company, ...) and also the effects on ME (or over my products,my Company,...)
Good for HIM, bad for YOU = They are BANDITS! Looking from another side, may be his strategy will be bad for him also, reducing sales.
Bad for HIM and bad for YOU = IDIOTS
Beware from BANDITS and from IDIOTS, also IDIOTS are the WORST force in the world, not even GOD can stops the stupidity!
You aren't loosing... anything? We are in a fast and competive business enviroment and if your company will move to exchange server 2007... your T-Mobile AMEO will be OUT (just to give him a simple example) IDIOTS !
if resources are the problem, not the money i would do it for them
I will suggest to send to him something about the importance of having an up to date software in the business environment, explaining the differences between PHONE and COMPUTER business.
ATHENA is part of the COMPUTER business and I have never seen a computer company refusing a major software update after less then one year for a new model.
May be they won't offer it for FREE, I could agree, but they could offer it for money...
Just give him the last chance to demonstate his stupidity, then prepare a petition, put it on line and post in every T-mobile UK phone forum your problem, their answers and ask for petition signing.
Update the 3d you opened in Uk with infos, news, jokes, the message coul be:
IS HAPPENING TO ME WITH ATHENA BUT THE NEXT COULD BE YOU WITH YOUR T-MOBILE DEVICE
Wrote to newspaper, to consumer associations, make a LOUD noise, using Internet Power, I've seen many success stories..., wait the end of summer, you will have more power, now the newspapers are full of... topless stories!
OK Guys, they are NOT going to back down! What do we do next? It's a disgrace!
Heres what they replied to me:
Thank you for your prompt response to my previous email. I apologise that you don't agree with T-Mobiles policy on upgrading your Ameo with WM6.
I suggested you check with HTC as an alternative means of finding the ROM update you want. I have however checked for you and the upgrade for your device will be available this month. As stated previously it is not something we at present support or offer .
You mentioned a possible problem with the case provided. Every fault report or warranty claim would be looked at on its own merits and it would be wrong of me to try and offer you a blanket answer to what is as yet a hypothetical question.
I do understand and appreciate that you are not being awkward as such. Is there anything that makes you say that T-Mobiles customer care regime does not in fact care? I'm sorry if any of your dealings with us have made you feel that way and I assure you that is not our intention.
I'm afraid I'm still not able to give you the answer you'd like. As you say the software will be widely available and as a consumer you can make an informed decision as to whether you wish to use it or not. At this stage we have no plans to support or officially offer it.
I can only repeat my previous point you still have the device you initially chose loaded with the operating system and running the same applications. I am sure you would have looked into the merits of the Ameo as compared to the alternatives available at the time and made your decision on the strength of that.
Thank you again for your email Mr Elphick and again for taking the time to let me know your views. I'm sorry that I'm still not able to give you the answer you would like.
adamelphick said:
OK Guys, they are NOT going to back down! What do we do next? It's a disgrace!
Heres what they replied to me:
Thank you for your prompt response to my previous email. I apologise that you don't agree with T-Mobiles policy on upgrading your Ameo with WM6.
I suggested you check with HTC as an alternative means of finding the ROM update you want. I have however checked for you and the upgrade for your device will be available this month. As stated previously it is not something we at present support or offer .
You mentioned a possible problem with the case provided. Every fault report or warranty claim would be looked at on its own merits and it would be wrong of me to try and offer you a blanket answer to what is as yet a hypothetical question.
I do understand and appreciate that you are not being awkward as such. Is there anything that makes you say that T-Mobiles customer care regime does not in fact care? I'm sorry if any of your dealings with us have made you feel that way and I assure you that is not our intention.
I'm afraid I'm still not able to give you the answer you'd like. As you say the software will be widely available and as a consumer you can make an informed decision as to whether you wish to use it or not. At this stage we have no plans to support or officially offer it.
I can only repeat my previous point you still have the device you initially chose loaded with the operating system and running the same applications. I am sure you would have looked into the merits of the Ameo as compared to the alternatives available at the time and made your decision on the strength of that.
Thank you again for your email Mr Elphick and again for taking the time to let me know your views. I'm sorry that I'm still not able to give you the answer you would like.
Click to expand...
Click to collapse
In my understanding they changed something .... Now they said.."please use the HTC upgrade". This seems to me a big difference from the first statement..,"don't even try to modify the rom supplied".
Now you have material to make a loud noise all around internet about the lack of update support from T-Mobile. Wrote a petion and ask for signers, not only for AMEO but for all unsupported T-Mob UK devices
Following this thread from the start I can surely say that the initial good impression I had from T-Mobile has been severely tarnished.
I think their blatant lack of support and stupidity are going to be at the cost of business customers. Already I can't sync with my company server (if I had stayed on T-Mobile WM2005, but fortunately now on WM6 ROM from this site).
I for one will be fully supportive of any petition drawn up. If they don't change their tact, come upgrade time it will be byebye T-Mobile.
I am SHOCKED that anyone ever had a good opinion of T-Mobile !
The only people worse than T-Mobile are Phones4U.
A few years ago I bought a Tmob contract/phone from P4U. Not a good experience, it was broken out of the box, unusable. P4U refused to take it back despite being within 7 days of purchase, they wouldnt replace it and told me to go to TMob. TMob said it was P4U's problem, when I went back P4U told me it had been TOO LONG and said I should go to Carphone Warehouse as they do Nokia warantee Repairs.
It was 2 months before I had a working phone, I paid £200 to P4U for the phone and was paying monthly during this time, neither of them wanted to help me in any way.
I gave TMob a chance recently thinking maybe they had mended their ways, but to be honest, they are as bad as ever. I will never however buy from P4U again and suggest nobody else does either.
Pyrofer said:
I am SHOCKED that anyone ever had a good opinion of T-Mobile !
The only people worse than T-Mobile are Phones4U.
A few years ago I bought a Tmob contract/phone from P4U. Not a good experience, it was broken out of the box, unusable. P4U refused to take it back despite being within 7 days of purchase, they wouldnt replace it and told me to go to TMob. TMob said it was P4U's problem, when I went back P4U told me it had been TOO LONG and said I should go to Carphone Warehouse as they do Nokia warantee Repairs.
It was 2 months before I had a working phone, I paid £200 to P4U for the phone and was paying monthly during this time, neither of them wanted to help me in any way.
I gave TMob a chance recently thinking maybe they had mended their ways, but to be honest, they are as bad as ever. I will never however buy from P4U again and suggest nobody else does either.
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Click to collapse
The issue you've posted has nothing to do with T-Mobile, it's all Phones4U. Phones4U are in a position where they don't supply T-Mobile stock handsets. They have their own stocks which they source independantly. Hence why their phones generally aren't branded and are supplied network unlocked.
T-Mobile will support you if the handset is "one of theirs". If it's a "SIM free" model then your support should come from your place of purchase.
Its amazing that a major telco can't be bothered to upgrade people to WM6. I suppose its best for them, as they've got no problems with bricked devices and it encourages upgrades from existing subscribers to new handsets at contract renewal time. When mine does become due (another year or so yet) I shall be cancelling my contract, and asked the reason why, I shall state that by not offering an upgrade we know they have (hence the leaked rom) that I believe them to be a profiteering supplier only interested in encoraging upgrades and not offering the support their customers demand.
I can understand why they don't do it, and on the whole, I like T-Mobile, but the sell and forget attitude smacks of poor customer service. Not that I think any other Telco is any better, but might as well spread my £££ around to whoevers doing the best deal at the time.
I am ready to purchase an HD2 for use on Rogers in Canada and after some searching for local suppliers with stock, I have narrowed it down to 2 options. However, they are each offering a different ROM version so I thought I would seek some advice.
The first is a Canadian supplier who is offering the T9193 Telstra version with a stock Telstra ROM. The second is a US supplier and they have the same T9193 Telstra unit but claim they have removed the Telstra stock ROM and all the bloatware and replaced it with the "Pure HTC WM 6.5 EURO Version (1.72 Latest Release)".
I should mention that I really do not want to get involved myself in flashing ROMS etc at this point in time. I am interested in buying the device and using it with the least amount of hassles. Also, money is not an issue because I don't mind paying a little more to make sure this device runs well and has no issues.
So what I am trying to sort out is:
a) Is the stock Telstra ROM really that bad with all it's "bloatware" (meaning that it affects performance or just eats up memory, or both)?
b) Assuming the US supplier is reputable and will stand behind their warranty with respect to the re-flashed ROM etc, will the EURO version ROM pose and problems for me using it in Canada?
c) What about possible ROM updates for both, should they become available...any issues I should be considering?
d) Are there any other issues I should be considering when making this decision (commercial aspects notwithstanding)?
Thank you in advance for any assistance with this tough decision.
WOW - November 8th and no response.
I bought the one that was advertised as - The HTC HD2 US: An On The Go Solutions Exclusive
Unlocked GSM, US & International 3G (850/2100Mhz)
The HTC HD2 US is our flagship product. Starting off with an HD2 Telstra , we remove the Telstra ROM, and install the pure HTC HD2 ROM. This enhances your product in several important ways: Removes all Telstra software, data-settings, links and branding
Solves known bugs and problems on the Telstra units
Adds HTC applications and advanced functionality
Adds automatic setup of data/mms settings just by inserting your sim!
Qualifies for future HTC HD2 Windows Mobile updates
No Annoying Programs / Links from Telstra (Bloatware)
Rom: Pure HTC WM 6.5 EURO Version (1.72 Latest Release)
The manila version is 1.0.1921
This answers a - no bloatware - I can attest.
b) Onthegosolutions has been reputable - no problems and I have had the phone for over 3 months.
c) I haven't fiugred out ROM updates perhaps someone else can answer. But I am not really interested in reflashing either - unless there was a significant change. To date I haven't seen any except perhaps adding more quicklinks on the home page - not worth a reflash.
d) I have used several of the cabs from this site and have not found any issues. I even have been able to use several of the programs I used to use on my old Axim x51v (note: I stll miss by d-pad), but now that I have a 32 gig sd card - I am at least a little closer to my beloved device.
Lastly, I am on AT&T and have no issues other than the usual connection issues you get with AT&T ;-( . But I can't beat the price as my wife has an iPhone and combined we are paying $100 a month for both of us with full internt usage. I hope this helps.
Thank you for your feedback trotterjerry. Since posting this query I have done a fair amount of "soul searching" and I am now at the point that I am not sure what I am going to do. After waiting so long for Windows Phone 7 details to become confirmed, I was so disappointed that without MS Exchange Server, there is no way to "cable-sync" with Office on my PC. This is the main issue that pushed me towards the HD2.
I have been limping along on my Touch Pro 2 for business use and iPhone for personal use, however, the "touch experience" on the TP2 (and internet for that matter) leave a lot to be desired. Actually, it is kind of ironic that, if you take Windows Mobile 6.x and previous out of the mix, one of the most capable devices for syncing with Outlook and Office is the iPhone (through MobileMe).
So, looking at it from this perspective now, I am considering WP7 with a hosted Exchange account because it shouldn't be that much different from a cost perspective than using MobileMe.
I will know better in a couple of weeks as I just bought my son a Samsung Focus for Christmas to replace his iPhone (his request). Little does he know that he is going to have to share his new toy with his dad while he is home from University on Christmas break!
I have been waiting on the Lumia 800 luanch in Australia for some time now and I have been emailing Nokia in regards to tethering on the handset as I need it for use with my laptop for work. Nokia rep have been saying its coing in a future update but I rang Nokia nd they said that the comments are misinformed and that tethering is never coming. I then email Nokia australia and was told the same thing that it is never coming and so I emailed back giving links of the net which say it is and this is the responce I got...
SR#: 1-12181103339
Hi Nathan,
Thank you for your response.
We still affirm on our previous statement that Wi-Fi tethering is not obtainable in Nokia Lumia 800. Please be advised that the Wi-Fi tethering is a hardware dependent application which makes the Nokia Lumia 800 unequipped for it.
Please feel free to write back to us if you need further assistance with this case. You may also contact one of our friendly Technical Support Executives at 1-300 366 733 from 8am to 8pm, AEST, seven days a week. For online assistance, please visit ‘ASK Nokia’ at our website www.nokia.com.au/asknokia
Regards,
Casey C.
Email Support Executive
Nokia Careline
WHAT THE HELL? Its now a hardware issue and isnt ever coming? I will be cancelling my pre-order as it is definately a serious disfunction and the yes it is, no it isnt stance from Nokia is a joke. I NEED it for work and so the Lumia 800 is now not appropiate for me.
Thoughts?
What the hell? AFAIK before they fixed the Network configuration utility, it was possible to do the interop unlock and enable the tethering manually in registry (am I right?). Now they say it's not possible at all? Don't get me started!
N3croman said:
What the hell? AFAIK before they fixed the Network configuration utility, it was possible to do the interop unlock and enable the tethering manually in registry. Now they say it's not possible at all? Don't get me started!
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Click to collapse
I really doubt that. I guess the Lumia 800 needs to have some drivers in order to enable tethering. There is currently no way to add tethering. I called the Nokia hotline as well and they said that there will be no tethering. However the salesman that sold me the device promised me tethering in a future update. I guess it was false advertising :-/
Hey, but wait! HTC Titan Comes with integrated wifi tethering and it have the same Qualcomm MSM8255T as Lumia.
Doesn't it makes it possible to bring this function to the Lumia?
Unless tethering is connected with different module...
Maszt said:
Hey, but wait! HTC Titan Comes with integrated wifi tethering and it have the same Qualcomm MSM8255T as Lumia.
Doesn't it makes it possible to bring this function to the Lumia?
Unless tethering is connected with different module...
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Click to collapse
First of all we would need to possibility to either have full access to the phone to include the drivers or the ability to install custom ROMs. The second problem I can think of is that those are HTC drivers that are connected to other parts of HTC related things. I place more hope in the Lumia 900, that offers tethering. Maybe we'll hear something at MWC in a few days.
But if it depends on MSM8255T, then Nokia shouldn't have any problem updating, or even writing driver for this function.
Or may be Nokia does not want to admit the real reason why they do not want to activate tethering - so they think out a fairytale about the HW disability.
It is not the first time such a case happens.
It would not be any surprise for me Lumia 800 will not be provided with tethering and they will use it for some questionable reasons for to the first time for Lumia 900.
Yeah you'd only need to get the phone interop unlocked (was possible before with a Nokia Network Setting vulnerability) and just edit the registry little bit. The Nokia Lumia hardware can 100% surely do tethering, if they have proper drivers. So it's all software. I remember when I unlocked the tethering on my Samsung Omnia 7 months before the official tethering update was pushed out.
Ok, another source. The nokia support in germany states here that a tethering update will come in early 2012. So I guess well have to be patient...
Important update
Apon speaking to one of the heads at Nokia to get this clarified. I got this response...
>Hi Nathan,
>
>Apologies for late reply, I have been out of range since yesterday morning.
>I have spoken to the Product team and the Nokia Care team and both have confirmed >that the advice provided by the Careline in this circumstance is wrong.
>I have forwarded the email onto Nokia Care in our corporate office and they will clarify >with the Careline and the Moore Park store that the wi-fi tethering feature is software >dependent and not a hardware limitation as has been suggested.
>This feature will become available shortly to customers who upgrade their software.
>
>Thanks for bringing this to our attention and we will rectify immediately.
When pushed on the time frame he said "we are aiming for 4 weeks from launch" and launch in Australia is March 4th. SO good news and hopefully not too long to wait.
bnathan said:
Apon speaking to one of the heads at Nokia to get this clarified. I got this response...
>Hi Nathan,
>
>Apologies for late reply, I have been out of range since yesterday morning.
>I have spoken to the Product team and the Nokia Care team and both have confirmed >that the advice provided by the Careline in this circumstance is wrong.
>I have forwarded the email onto Nokia Care in our corporate office and they will clarify >with the Careline and the Moore Park store that the wi-fi tethering feature is software >dependent and not a hardware limitation as has been suggested.
>This feature will become available shortly to customers who upgrade their software.
>
>Thanks for bringing this to our attention and we will rectify immediately.
When pushed on the time frame he said "we are aiming for 4 weeks from launch" and launch in Australia is March 4th. SO good news and hopefully not too long to wait.
Click to expand...
Click to collapse
You need to print that email out, when the update arrives, march down to the place of business where you were told it would never happen, rub their noses in it and say "bad dog!".
It was Nokia Care who told me it wasn't coming. Not a store. I work for a retailer here in Australia and was trying to get the correct, honest answer for my customers and for all our stores customers.
No one wants to be lied to or misinformed and I am pretty impressed with Nokia that they corrected the wrong answer given by their own care centre. Add to this the woman who gave the wrong information rang me today to apologise and say she had now updated the care centers info so no one gets the wrong information again.
I GUARANTEE no other company would do that level of customer service. I deal with Samsung, Apple, HTC and many more and know they don't care to that degree.
bnathan said:
It was Nokia Care who told me it wasn't coming. Not a store. I work for a retailer here in Australia and was trying to get the correct, honest answer for my customers and for all our stores customers.
No one wants to be lied to or misinformed and I am pretty impressed with Nokia that they corrected the wrong answer given by their own care centre. Add to this the woman who gave the wrong information rang me today to apologise and say she had now updated the care centers info so no one gets the wrong information again.
I GUARANTEE no other company would do that level of customer service. I deal with Samsung, Apple, HTC and many more and know they don't care to that degree.
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Click to collapse
I'm always happy to hear when a company is quick to correct any issues rather than dismiss the problem or blame the end user (in the case of the iPhone antenna fiasco).