Hi i cannot hard reset the device. (left and ritght button + reset). What can i do ? Thanks
dherrero said:
Hi i cannot hard reset the device. (left and ritght button + reset). What can i do ? Thanks
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You have to press the two softkey buttons at the same time, which are just above the "windows" and "OK" button in the front pad, and at the same time reset with stylus. Repeat the process and let us know
http://wiki.xda-developers.com/index.php?pagename=Hermes_Resets
is there any effect if i often do the soft-reset,
and 1 other things i wanna ask,
i use hermes, n is often hang (let say i got a new new message, then i cannot do anything with my hermes, can't tap the screen, can't press any button).
need help, pls.
tq.
my touch pros volume down button wont work and my center button is not used as an enter button. what do i do?
thanks
Hello, according to Sprint customer service, my Photon apparently came shipped associated with my Sprint Airrave. It will not activate now. The Sprint rep says that we need to do a hard reset, however, we can't do it without getting past the initial activation screen, and I can't get past that screen because it is associated with the airrave. A vicious circle.
Does anyone know how to do a hard reset without being in the phone software. Is there a combination of buttons to press?
I'd love to get this phone activated tonight as it will be an inconvenience to try to get to a sprint store.
Thanks!
Dan
UPDATE: Answer available here: https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/kw/reset/p/30,6720,8063
Perform a factory reset using external keys
Note: It is highly recommended you use the above factory reset using the settings. Making a mistake using the factory reset using external key method could have very bad consequences.
If you are unable to navigate through the menu to perform a factory data reset, you can follow the steps outlined below:
Power off the phone, press and hold volume down button, press power button
Screen will come up with "Fastboot", press Vol down key to cycle through choices until you get "Android Recovery", then press Vol up key
Wait for the "triangle ! / Android" screen then go on to step 4
Press both Vol up and Vol down key simultaneously. A menu will come up
Tap on Vol down key until "wipe data/factory reset" is highlighted, and tap Power key. Another Confirmation screen will come. Tap on Vol down key until coming to Yes and tap Power key
After userdata is cleared, the "reboot system now" option will be highlighted by Default. Tap Power key
Phone will reboot to initial setup screen.
Power down
Hold volume down and power until you see fastboot
Press volume down until you see Android Recovery
Press volume up
When the triangle pops up hold volume down and press power(took me about a minute of pressing for a response)
A menu will pop up, scroll down with volume to factory reset and push the power button
Reboot and you should be good to go
Sent from my MoPho using Tapatalk
Thank you for your response!
I got as far as the triangle, but no further. I've tried twice, but will keep trying. Let me know if you have other ideas.
Thanks!
Dan
Just to confirm, at the triangle I hold volume down and press power.
Does this mean press and hold power or press the power button repeatedly? I've tried both for more than a minute (maybe more than two). Perhaps I'll try for longer.
UPDATE:
I seem to have gotten it to work by pressing both the up and down volume buttons at the same time from the screen with the triangle.
Thanks for your help!
Dan1922 said:
UPDATE:
I seem to have gotten it to work by pressing both the up and down volume buttons at the same time from the screen with the triangle.
Thanks for your help!
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That would explain why I was having problems. Thanks. Thanks for updating the op too so other people can see.
Sent from my MB855 using Tapatalk
##786#, menu, reset, your msl code.
Sent from my PG86100 using XDA App
after a call I see a screen that tell me "if I want to sent message or call again etc".
someone know how to disappear this screen ????
I just want to press the red button and the phone go to home page
Why not just press the home button?
gx3k said:
Why not just press the home button?
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If I press the home button dont stop the call.so if I end a call I have to press the red button(to be sure that the call finished)and then the back button to go out of this ungy screen. I just want to press one's the red button and go to home page.
rodosman said:
If I press the home button dont stop the call.so if I end a call I have to press the red button(to be sure that the call finished)and then the back button to go out of this ungy screen. I just want to press one's the red button and go to home page.
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I end calls by pressing the power button then go to the homes screen by pressing the home button.
Hi.
Just wondering which buttons you need to press and hold to do screenshot while the single home button mode is active?
Vol Down + power of three fingers swipe down
Pro4TLZZ said:
Vol Down + power of three fingers swipe down
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Vol down + power did the trick. Thanks