Hi all, just checked the HTC site and registered for the free WM6 update and the serial number on my UK VF Titan is not recognised on the www.htc.com site.
Does anyone have a solution to this?
1) I suspect you are in the wrong forum, this is the TITAN forum, not the TYTN. You need the Hermes forum here on the board.
2) The HTC site updates are only for HTC branded devices (like the TyTN). Since you don't have a TyTN but a Vodafone branded device HTC won't let you download updates from them. You'll need to contact Vodafone or use an update provided here on the forum.
I have the Mogul (aka TITAN) and my serial number is not located on the HTC site. I tried to register for the e-club (or whatever it is called) and they did not recognize my serial number.
jamesus said:
I have the Mogul (aka TITAN) and my serial number is not located on the HTC site. I tried to register for the e-club (or whatever it is called) and they did not recognize my serial number.
Click to expand...
Click to collapse
Read my post again.
The Mogul is SPRINT branded, not HTC.
The HTC iclub is only for their OWN retail phones like Tytn, TytnII, Touch and Advantage.
Any phone with operator branding can't be registered on it (so no MDA's, SDA's, VPA's, Moguls, Dash, Wing etc...).
Related
I wrote to HTC asking when and where They would be distributing RUU upgrades for the HTC branded TyTNs. They replied with the following:
"Thank you for contacting HTC Europe support, Regarding your query, the official ROM update can be downloaded only from the distributor website, and the last version can be seen from their web page.
From you IMEI we can tell you which is the distributor webpage you will need to look at. Dangaard is the distributor of your phone so please look at http://www.windowsmobile.dangaard.com/start.aspx
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html
Kind regards
Carola Rezza
HTC support
[email protected]
http://www.HTC.com"
I did not purchase from Dangaard. i purchased from someone on the web who may have purchased from them. Nonetheless, i checked their site and they don't even show that they sell this branded version fo the TyTN. They sell the QTEK branded version.
I have written back to them to ask what now since i purchased an HTC branded product because i wanted HTC direct support, not Cingular support. They are a major pain when it comes to support.
Is this possible? Has anyone else heard anything more reliable that suggest that they intend to provide updates directly? The Dangaard site doesn't show any support options of any kind as far as I can see.
LJ
i just tried registering my touch pro on the HTC club web site and it is telling me my serial number is invalid? the only serial number i can find is 10 digits long and looks like this (not real numbers) 842H709359. has anyone else tried this yet?
I'm fairly sure that the HTC club is only for HTC branded devices, and not those sold by operators.
i could register my t-mobile (germany) device. i remember reading that htc changed their policy. you can now register branded devices.
but i have nothing but ring tones there. rom upgrades are in support now.
i called and they said its only for gsm based phones
Last week i bought this headset, but as most of you probably know the headset isn't recognized. But i was wondering if anybody knows a way to fix this. The problem can't be anymore than a software problem because theirs one driver that lets you get sound through the headphones and the mic to work but none of the buttons work.
Here is a mail from HTC to further prove that its probably a software problem:
Dear sir,
Thank you for contacting HTC Europe.
Regarding your query, if you check th HTC shop you will notice that the W100 remote is not listed under the accessories for the HTC TyTN. However, if you update the ROM on your device from WM5 to WM6 you should be able to use this device with the TyTN.
Unfortunately, we are not able to supply you with this update as your device is not an HTC TyTN but the T-Mobile variant of the device, the MDA Vario II. As such you would need to get in touch with T-Mobile in regards to getting a ROM update to WM6. This is naturally dependant on wether T-Mobile offer this update.
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
Best regards,
Daniel Carregosa
HTC Europe
[email protected]
http://www.htc.com
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Click to collapse
I was not the one who emailed (http://forum.xda-developers.com/showthread.php?t=309693&highlight=w100) and i don't own a T-Mobile so the last part doesn't concern me, but it still shows that it should work in theory, with the right drivers.
Hello,
I synced my Outlook contacts to my Wiindows Phone. They are all saved with the internal ISD code in the format of +65 XXXXXXX in the names.
However, when someone calls the number shows up as only XXXXXXXX without the country code.
This error is really annoying me... and I just bought my first Windows Phone which is the HTC Titan.........
Hi Vikram,
This is a documented issue for people using a Titan in one country from another country.
I am using a UK Titan in Singapore, and I have the same issue.
Please post the following information, help us try and get to the bottom of this:
OS Version
Firmware Version
Source country of your Titan
(and out of interest, where did you buy it?)
Previously, people have experienced the same issue when porting WP7 to the HD2. See this thread. The poster there (Kjettern) installed a xap (a wp mini program) that edited the registry and made it work.
The regedit goes like this:
[HKEY_CURRENT_USER\ControlPanel\Phone]
"CallIDMatch"=dword:8
A guy in Singapore with a Trophy got it work with this method (Trophy is an earlier version of WP7, not WP7.5 like the Titan).
So I figured to do the same thing. To do that you need to unlock your device then edit the registry (or install a xap that does the same thing).
...exept that even if you can unlock your Titan (either developer unlock or chevron unlock), then you still can't edit the registry due to it not being INTEROP UNLOCKED.
A couple of nice people (Heathcliffe74 and GoodDayToDie are trying to get interop unlock working on HTC devices but no joy on Titan so far (it ships with the updates on it).
SO, the news is - wait til someone cracks it, and then we might have a solution.
Funnily enough, Kjettern in Norway now has a Titan, using the same European ROM (I think) as the rest of us...and he has no problem with the CallerID/contact card issue. But then the Norway Titan is designed for use in Norway (see the back of the Europe model box) so maybe there is additional regional coding in the OS somewhere?
In the meanwhile, I have apocrophylic news that someone in Singapore has a Taiwan model, and no such problem with CallerID/contact cards with phone numbers.
So I got to thinking, why not flash my Titan with the Taiwan ROM?
A nice guy called Football sent me the ROM...but because the Device ID is different you can't do a straightforwards Rom Update Utility flash...you have to use the "goldcard" method, which is pretty complicated. I made a frankenstein cable to achieve that and must have screwed up somewhere because it blew my screen out So my Titan is in for repair (yes, HTC Singapore will repair for S$50 handling charge under Global Warranty).
When I get it back I will try to flash the Taiwan ROM again. If it works, I will report back here.
---------- Post added at 01:08 PM ---------- Previous post was at 01:06 PM ----------
Oh yeah, there are a few of us posting on Harwarezone SG website in the WP7 usergroup. Come say hello.
But XDA is much better for the techy stuff
Should also add: you can store both numbers +65 xxxx xxxx and just plain xxxx xxxx as a workaround...not practical if you have 1000s numbers of course. I edited key contacts in Outlook and added the xxxx xxxx as "assistant". It doesn't show up in WP contact cards, but it does work on incoming calls.
Hi Everyone,
I have a HTC One X+, That for some reason wont unlock...as far a i can tell its locked to Telus ( via CID Telus001)
I've bought 4 codes online for this device, 2 others sent me emails saying "we could not find a unlock code for your device's IMEI" The ones that did send one are the same (i got a tip from Telus that on their system the IMEI of my One X+ shows as a One X) on this whim i bought a code for a Telus One X too (and oddly enough the One X code was the same as the others) I also tried an AT&T code, but yet none of them work, the phone is stock not rooted.
So i called HTC and asked them to check in there system what the Phone is listed under, they Told me that It is "Branded to Telus" and "It Is a HTC One X+"
The guy i bought it from told me he was using it on Telus, when i called they found no trace of the IMEI in the system
And about 5 30 min Phone conversations later im still Nowhere....
Any and All help is greatly appreciated