Last week i bought this headset, but as most of you probably know the headset isn't recognized. But i was wondering if anybody knows a way to fix this. The problem can't be anymore than a software problem because theirs one driver that lets you get sound through the headphones and the mic to work but none of the buttons work.
Here is a mail from HTC to further prove that its probably a software problem:
Dear sir,
Thank you for contacting HTC Europe.
Regarding your query, if you check th HTC shop you will notice that the W100 remote is not listed under the accessories for the HTC TyTN. However, if you update the ROM on your device from WM5 to WM6 you should be able to use this device with the TyTN.
Unfortunately, we are not able to supply you with this update as your device is not an HTC TyTN but the T-Mobile variant of the device, the MDA Vario II. As such you would need to get in touch with T-Mobile in regards to getting a ROM update to WM6. This is naturally dependant on wether T-Mobile offer this update.
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/csbyphone.html
Best regards,
Daniel Carregosa
HTC Europe
[email protected]
http://www.htc.com
Click to expand...
Click to collapse
I was not the one who emailed (http://forum.xda-developers.com/showthread.php?t=309693&highlight=w100) and i don't own a T-Mobile so the last part doesn't concern me, but it still shows that it should work in theory, with the right drivers.
Related
I wrote to HTC asking when and where They would be distributing RUU upgrades for the HTC branded TyTNs. They replied with the following:
"Thank you for contacting HTC Europe support, Regarding your query, the official ROM update can be downloaded only from the distributor website, and the last version can be seen from their web page.
From you IMEI we can tell you which is the distributor webpage you will need to look at. Dangaard is the distributor of your phone so please look at http://www.windowsmobile.dangaard.com/start.aspx
Thank you for your enquiry, Should you have any other problem, please do not hesitate to call us. Your Local number can be found at http://www.europe.htc.com/support/cs_by_phone.html
Kind regards
Carola Rezza
HTC support
[email protected]
http://www.HTC.com"
I did not purchase from Dangaard. i purchased from someone on the web who may have purchased from them. Nonetheless, i checked their site and they don't even show that they sell this branded version fo the TyTN. They sell the QTEK branded version.
I have written back to them to ask what now since i purchased an HTC branded product because i wanted HTC direct support, not Cingular support. They are a major pain when it comes to support.
Is this possible? Has anyone else heard anything more reliable that suggest that they intend to provide updates directly? The Dangaard site doesn't show any support options of any kind as far as I can see.
LJ
I got the SA problem on my Hermes so I need to send it to HTC for repair.
I CID unlocked it.
How do I lock it back ?
Has anybody sent it to HTC with super-CID and "got away with it"?
This would be why the ROMs are being pulled, you should just be honest, you no longer have a warranty.
no... not really, people do what they want to do.
as far as it goes with HTC, try your luck and hope for the best, you never know...
I sent a CID and SIM unlocked 8125 back to Cingular due to a screen alignment problem. They never complained & sent me a replacement unit.
YMMV
cingular refurbishes them (or audiovox does) and sends them back to ppl as warranty replacements.
On a side note, I was worried about this too. I've never had to sent my TyTN in for repairs, however, I've read over the warranty info multiple times. IMHO, it states very clearly that warranty is on hardware, not software. As such, if someone would make a case out of this, they would have a very difficult time. Since software is not part of the warranty, and you basically own the device, I don't see them having any right to not repair your device.
Ofcourse, IANAL, but it would be interesting to see what would happen
spiritofseth said:
cingular refurbishes them (or audiovox does) and sends them back to ppl as warranty replacements.
Click to expand...
Click to collapse
Are you referring to Cingular units? I contacted HTC US and they told me they only repair Cingular (or TMob, etc.) -- branded -- units. They don't repair HTC TyTNs. Referred me to HTC Europe but when I tried to contact them couldn't get a response because I'm in the US.
I had my Charmer, which is CID unlocked and SIM unlocked (which I tried to SIM locked it back, and I think I did), sent to HTC in UK for a speaker (once) and a motherboard (another time) problems. They changed the thing for me without mentioning anything about the CID unlocked. I did change my ROM back to the original one though.
hanmin said:
. I did change my ROM back to the original one though.
Click to expand...
Click to collapse
I think I should do that too... I got the Cingular ROM (!).
Is it safe to down grade from Cingular 2.06 to HTC`s 1st ROM ?
brucewilsonpa said:
Are you referring to Cingular units? I contacted HTC US and they told me they only repair Cingular (or TMob, etc.) -- branded -- units. They don't repair HTC TyTNs. Referred me to HTC Europe but when I tried to contact them couldn't get a response because I'm in the US.
Click to expand...
Click to collapse
Audiovox is HTC us distributor, they only repair TMO and Cingular units, so 8525.
spiritofseth said:
Audiovox is HTC us distributor, they only repair TMO and Cingular units, so 8525.
Click to expand...
Click to collapse
Thanks -- that's the root of the issue -- no one in the US seems willing to repair HTC TyTN (which, I realize, was never sold as a US product) -- but, when I try to find someone overseas who will repair a TyTN, they seem disinclined to deal with me because I'm in the US, and refer me to HTC US. It's a dilemma..... and I have a sick TyTN.
http://www.engadget.com/2007/04/29/windows-mobile-6-update-for-t-mobile-dash-leaked/
Hopefully T-Mobile will also have a WM6 upgrade for the Ameo at some point in the future.
Well... HTC is releasing WM6 for the Advantage, so I'm guessing it's comming...
Update WM6 for Ameo
T-Mobile Germany unofficially said that they were working on an WM6 version for the Ameo. So wait a bit and we will see.
QAN said:
T-Mobile Germany unofficially said that they were working on an WM6 version for the Ameo. So wait a bit and we will see.
Click to expand...
Click to collapse
Where was this from? Was this a conversation with customer services, or something a bit more substantial?
Cheers
Well this is the response I got from T-Mobile UK yesterday so im not holding my breath.
Hello,
Thank you for your email about windows mobile 6.
At present we have no plans to offer an upgrade to WM6 on any of our MDA phone. This is something we are looking onto however so this may change in the future.
I'm sorry I did not have better news for you on this occasion, if you have any further queries please don't hesitate to contact us again.
Kind regards
RossT-Mobile
That is just about MDA devices, Ameo is new device
I'd be surprised if they did release an OS upgrade... T-Mobile don't tend to do something if there's nothing in it for them, like most big businesses....
The phone is designed for their point of view for the top exec for company phones, most companies of which wouldn't care what it's got on it as long as it does the job for their employee at the cheapest contract price.
:-(
schoofter said:
That is just about MDA devices, Ameo is new device
Click to expand...
Click to collapse
I know it's not in the title, but I'm pretty sure T-Mobile classify the Ameo within the MDA range, their WM.PPC wing
WM6 update
It was a conversation with the competence center of multimedia and technology from T-Mobile in Germany, I think it was Berlin. They assured that development of the WM6 update of the Ameo was on schedule, it would take at least another 4 weeks until it was complete. It was said that only the MDA Compact III (Artimis) and Ameo (Athena) would get a WM6 update. As I said its nothing official. We also now the Dash got an update, perhaps more devices will get one.
Pantaloonie said:
http://www.engadget.com/2007/04/29/windows-mobile-6-update-for-t-mobile-dash-leaked/
Hopefully T-Mobile will also have a WM6 upgrade for the Ameo at some point in the future.
Click to expand...
Click to collapse
in the future???
ckt824 said:
in the future???
Click to expand...
Click to collapse
Yeah. As in not now... lol
QAN said:
It was a conversation with the competence center of multimedia and technology from T-Mobile in Germany, I think it was Berlin. They assured that development of the WM6 update of the Ameo was on schedule, it would take at least another 4 weeks until it was complete. It was said that only the MDA Compact III (Artimis) and Ameo (Athena) would get a WM6 update. As I said its nothing official. We also now the Dash got an update, perhaps more devices will get one.
Click to expand...
Click to collapse
<yoda>There is another......</yoda>
Slave1 said:
<yoda>There is another......</yoda>
Click to expand...
Click to collapse
That sounds promising Slave1, thanks for sharing.
X7501 has WM6?
http://www.htc.com/product/03-product_x7501.htm
Is the X7501 actually available? Would the ROM work on an X7500 or, more importantly an Ameo....
I am getting my Ameo soon and not looking forward to going back to WM5....
Confucious said:
http://www.htc.com/product/03-product_x7501.htm
Is the X7501 actually available? Would the ROM work on an X7500 or, more importantly an Ameo....
I am getting my Ameo soon and not looking forward to going back to WM5....
Click to expand...
Click to collapse
i don't think the x7501 ROM will work on X7500 or Ameo, x7501 don't have the video call function. If you want wm6 on your Athena, you can install DOPOD's ROM
wu5262 said:
i don't think the x7501 ROM will work on X7500 or Ameo, x7501 don't have the video call function. If you want wm6 on your Athena, you can install DOPOD's ROM
Click to expand...
Click to collapse
I diddn't think any WM6 ROMs had video (mu Universal one doesn't) and I didn't know there was a Dopod WM6 for the Athena! Do you ahve a link? I'm getting an ameo soon, can it be installed on that?
Thanks.
Confucious said:
I diddn't think any WM6 ROMs had video (mu Universal one doesn't) and I didn't know there was a Dopod WM6 for the Athena! Do you ahve a link? I'm getting an ameo soon, can it be installed on that?
Thanks.
Click to expand...
Click to collapse
the reason why your WM6 Universal don't have video call function is because the ROM is not official, the official ROM will have the video function. And yes DOPOD will have WM6 for DOPOD U1000, but is not out yet, it will be available next month but at this moment you can't flash it, you need a CID unlock tool first.
hi all is there any hardware difference between ameo and u 1000.
coz i heard that theres a micro drive issue in the ameo
No, originally people had issues with some of the Microdrives in the U1000, but that has all been sorted now. I think it was software related, but there is no difference in hardware between the two devices.
HTH
Fin
thanks dude
your reply helped a lot
i have 2 buy one tomorrow which one shld i take ameo or u 1000
ameo is 40% cheaper than dopod.
which rom is the best 4 ameo can it b loaded easily
nittin_sp said:
your reply helped a lot
i have 2 buy one tomorrow which one shld i take ameo or u 1000
ameo is 40% cheaper than dopod.
which rom is the best 4 ameo can it b loaded easily
Click to expand...
Click to collapse
it's a easy decision for you, if you only want the silver one, go for Ameo, since it's cheaper (on ebay maybe) or just sign up a contract with T-mobile, now some thing you will need to know, All three machine (HTC Advantage, T-mobile Ameo, DOPOD U1000) has Microdrive issue, it's to do with their ROM, you are more likely to find it on Advantage compare to DOPOD U1000 OR Ameo, Actually, DOPOD U1000 is even less likely to happen compare to Ameo due to it's recent ROM update.
If you are not T-mobile customer and will be using other sim card, then you need to consider the sum unlock issue, you can get it done by paying some money.
If you are new to PDA and don't know what CID lock is, and you would want to update your ROM frequently, then t-mobile might not be such a good chose, they don't provide that must support on upgrade and currently there are no promise on WM6 update too.
So really, you should ask yourself these question, are you going to use it with other sim card other then T-mobile (other country)? will you want to upgrade to latest ROM (wm6) without breaking the warranty?
Good luck with your decision, after all, you are about to purchase a wonderful device.
Thanks wu
i am going to use another sim and its unlocked and without warranty
i think pof or asukal or gurus like u might find out how 2 unlock cid
i will go for ameo then
thanks a lot buddy
Hi all I have had 4 TG01s since November, everyone has had problems with call quality, but also activesync/mobile device centre connectivity , spurious resets ,poor battery life ..................
I was told yesterday that TG01 is no longer available due to software problems.
Can anyone confirm this?
Advice.
If you do call orange to change your phone make sure that the call is logged in the same way, I.E Call quality . this way after 3 changes you may be offered a different phone. (my last call was logged as "known software fault" even though the fault was call quality grrrrrr!)
Toshiba have updated the radio stack, update your TG01 and it'll be fine.
And yes, Orange have pulled the TG01,
They do still have some new boxed stock though. The 'different model replacement's they offered me were a HTC Hero, HTC Touch 3G Jade, and some LG or other. I said it should be a SE X10 but they said no....
Stamp your feet and you'll get a brand new TG01 not someone else's returned unit.
M.S
Mysterious Stranger said:
They do still have some new boxed stock though. The 'different model replacement's they offered me were a HTC Hero, HTC Touch 3G Jade, and some LG or other. I said it should be a SE X10 but they said no....
Stamp your feet and you'll get a brand new TG01 not someone else's returned unit.
M.S
Click to expand...
Click to collapse
where they offering the phones for free or extra funds?