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Can anyone help?
Have xda atom but cannot use it on t-mobile uk! Keeps connecting then disconnecting and have no gprs signal. Have had a new sim card sent but still having the same problem :evil: The sim is a 3g sim but t-mobile says that does'nt make a difference should be able to use in a non 3g phone? Is that True??
Put my orange or vodafone sim's in and connect to their networks no probs.
Anyone any suggestions please? :wink:
Try it on other non 3G phone? or try it at different geographic location
Thanks for your suggestion hanmin. Have tried different location but still the same. tried in another non 3 g phone and had the same. Have signed up on an o2 payg chip and no probs and have also now tried an orange 3g chip and that worked too. Now in dispute with t mobile as the chip is now playing up in my mda pro too and has been for a while (not a faulty pro after all maybe!)
Wished never switched to t mobile as always been an orange user!! why oh why!! :roll:
Have the same problem as you but on Virgin MObile UK. Am thinking of changing providers. Just moved from australia and brought my o2 atom with me.
Just to confirm, you've tested with vodaphone and o2 SIM and both worked fine?
Hi tristrem21 sorry have'nt looked on xda developers for a while! so did'nt notice your question regarding service providers. Yes have tried it on o2 and Vodafone and the sims work fine. It will also work well on Orange too.
same problem, bump for solutions
anyone though of anything yet?
thanks for the tip lob. have switched to o2. works fine now. cheers
I have an Orange m3100 with a O2 Germany USIM. GSM seems to work fine, except that I don't get o2's "home-zone" indicator.
3G doesn't seem to work however. Sometimes (very rarely) I get the 3G symbol for a few seconds and then it disappears. I'm sure it is not a coverage problem as my friends get service fine.
I don't want to flash the whole ROM to an O2 germany setting I'd prefer a UK language version, and anyway, the keyboards are different.
So maybe adding some of the o2 extended CABs will work, but I'm not sure.
Any advice on this?
Richard
Not sure if this is releated however I had a problem with using an O2 sim (2G) on my unlocked M3100 see http://forum.xda-developers.com/showthread.php?t=278206
Any way it's now been about 4 days and I have had an continous network coverage after upgrading the Radio Rom to 1.16.00.00
I added the o2 exended cabs to my ROM and that gave me the home-zone indicator. After some investigation, I found that the reason I had no UMTS was because they forgot to enable it in the shop. Easy fixed from the portal. Oddly, I did intermittently get UMTS service (for a few seconds), which implies some bug somewhere.
I am with I-mate Rom (English one) no problems at all, I have all the time the U symbol (UMTS for 3G), I did something and now I doesn't have the home sign but I have to see what I have changed, but normally it works
I've just upgraded my Vodafone 1605 to WM6 successfully, and updated my radio version. The problem I'm faced with now is that my device hunts for signal whenever I'm indoors and simply wont find one until I go outside.
Does anybody have any suggestions or fixes for this? I've tried various radio versions and I'm currently on 1.43.00.00 with the same issues.
Phone details:
ROM version - 3.54.255.3
Radio Version - 1.43.00.00
HERM200
IPL-1.04
HERM200
SPL-2.10.Olipro
Thanks in advance.
This is almost certainly the Radio Upgrade - newer doesn't always mean better because they are often released optimised to a specific carrier.
Try 1.48 or 1.38 (I find 1.38 works well in most parts of the world).
Could you please link to either one of those upgrades?
I'm literally tearing my hair out here and can't find them - Thanks for your understanding.
*EDIT*
Found this wonderful website....I guess it's just trial and error now!
http://wiki.xda-developers.com/index.php?pagename=Hermes_ExtractedRadioRoms
Okay, I've just updated to radio version 1.48 and I'm still getting no signal....
Any ideas guys? I'm getting ready to chuck this phone against a wall...
I had really bad reception until I used 1.54.07.00 radio from ATT rom.
http://forum.xda-developers.com/showthread.php?t=334697
I've already tried that ROM and still the same thing...
I'm wondering if it's a problem with this windows install....?
Okay, another update on this...I've tried 1.54.07.00 radio from ATT again (so that's my current ROM) and I'm still getting no signal.
When the SIM is in my old Sony Ericsson it works fine...so it's definately not network coverage issues.
So far the ROMS i've tried are:
1.38
1.43
1.48
1.54
None of them have meant I get coverage in this room, where I used to be able to get it no problem before with my old Hermes. (This one was sent as an exchange from Vodafone due to my last one having screen issues).
Plllleeaaassseee help
Yet another update.
I've just done the following in an attempt to remedy the situation:
Unlocked the phone to take and SIM.
Flashed the Radio to 1.48 ROM.
Flashed the phone to Windows mobile 6 HTC release.
Still...no signal.
Is this now a hardware issue?
Is your SIM card old? There are some reports of some older cards not working too well when using the 3G, HEDGE or EDGE networks.
Try setting your phone to GSM only just to test this - otherwise I'm at a loss.
hmm same here affter a wm6 upgrade.
Noticed that my orange simcard does get reception indoors though!!
outdoors my vodafone gets reception (not always, but it does get gsm gprs connection) but indoors my vodafone prepaid card gets no reception at all..
Downgraded to the wm5 rom and 1.27 radio but still this problem stays.
On the choice of network providers i dont see the dutch vodafone activated? (unticked) it does find and see it but wont get on it.
After schaps 4.01 rom i noticed that with -g3 connection always on- vodafone did get connection but only on 3g (umts), as soon as i click on gsm only instead of automatic all signal strength is gone again.
I am now on the orginal wm5 rom and radio 1.27 but still no vodafone? is there blacklisting of any sorts by the poviders? My vodafone simcard is brandnew!
Please help
hmm
Seems it is a blocked imei. been reading a bit on this forum and something similar happened to another member..
Vodafone works for a while but then it crashes and you wont get contact with kpn vodafone tmobile anymore. only orange seems to work ok.
Must be a nicked phone. weird.. almost 100% sure that the phone isnt nicked.
Where can i check if an imei is reported stolen?
UPDATE: strangly enuff the tytn now works again with my vodafone sim, but only on 3G? .. also i checked and the phone workes great on orange and t-mobile, kpn it does not recognize.. but why did it start to work again on vodafone?
Hi everybody,
I've bought an O2 XDA Neo (Not branded) from Germany the past weeks and i updated it to an WM6 ROM. (Tried with a lot of ROM combinations, Jester and PDAviet_Temp for WM5 and even WM5 official, and all the latest Contributed WM6 ROMS, and even all updates for Radio ROM.)
The problem remained the same: For Orange RO and Vodafone RO my phone has weak or no signal (only isolated cases with full signal) but for Cosmote RO my phone works perfectly.
I came with this questions after many many attempts to solve my problem like even changing the SIM-s used (old or newer),trying the pim.vol solution, even trying to understand the difference between operators frequences (Orange is on 1800 i suppose and Cosmote in on 1800 and 900 also) but nothing changed anything.
I think not even only WM5 used.
There are some differences between the 2 and Cosmote like PGSM for the 2 and EGSM for Cosmote or some other stuff, but i have tested with other G4 Neo and all should be fine.
The only problem that i had with the update was that i could not get the SIM unlock to work as it should (G4 problem i suppose) - The code i recive are hieroglyphs.
I feel i have tried everything and came to the conclusion that it should be a hardware problem but why does it work with Cosmote RO?
Thank you and hope you can guide me in solving the problem.
Kind regards, Hatza
If you cannot unlock the SIM, then you should not get any signal. I have unlocked my prophet (it is a G4) without trouble. Try this: http://wiki.xda-developers.com/index.php?pagename=Prophet_Unlock_Sim and see if the problem persists.
If it is an O2 XDA Neo, how can it not be branded? Is it already SIM unlocked?
SIM Unlocked with errors
That was the exact way that i used SIM unlock but the problem was that instead of the code, i recive only some "hieroglyphs", so i cannot use any unlock code.
The phone was bought as with NO SIM LOCK, but the recived box that he came in was for O2 even if the phone has no visible O2 logo.
From what you have said, I think itis hardware issue. try different sim cards if you can. Use the device in different locations, and check the connection settings are correct. Also check the network coverage and band in your area if you can.
XDA Neo weak or no signal!
But if it is a hardware problem, what should be wrong that for some networks it works, and for some it doesn't.
One other thing, does the prefered networks setting rely on the phone or on the network setting becouse i always find Orange and Vodafone unchecked?
By hardware problem, I meant SIM cards. I should have been clearer. Try using a SIM card from the same network if you have one, and see if the problem still exists.
The preferd network settings is downloaded from the network when the device connects, although I would suggest changeing them if that is true.
XDA Neo weak or no signal!
Tested again with new set of SIMs. The same result:
- Orange RO NOT WORKING
- Vodafone RO NOT WORKING
- Cosmote RO WORKING
In all the cases (all networks) if i set a PIN code, i am beeing asked for it but no difference what so ever.
And yes, it is location dependent becouse where i normally have a strong signal, my phone get's weak signal before loosing it, but for weak signal locations, no signal is found.
PIN codes are for the SIM card, not for the network. I think the problem may well be a hardware (your device) fault. Did the problem happen when you first got the device?
XDA Neo weak or no signal!
I've recived it as functional and my only mistake was not to test if before upgrading.
Is there any way i could generate that kind of fault while upgrading. I received no error what so ever in the process.
With the working SIM, all incoming and outgoing calls were succesfull without any trace of the error. Tests were done for 3 days and no error was seen.
is there any way i could find out if it has a SIM lock ( information anly) or any infrmation that it should be useful to you to give you an ideea of the phone status?
For hardware, do you have any clue what should have failed?
Thanks a lot, Hatza
If there is a SIM lock, the device would ask for the SIM unlock code on startup.
I have no idea what could have failed, I just suspect it is either that, or a driver incompatability, but given what you have said earlier (regarfding ROMs and radio ROMs), I think drivers can not be the cause.
I have the same problem. I have a qtek s200 free and only works with movistar. Not recorded in the red orange
XDA Neo signal Problem
Was it always working only on movistar or it started after upgrading to newer ROM versions?
always on movistar
XDA Neo signal Problem
Does anyone have a Qtek (HTC) support link where we can get some answers in this matter or some other tools that we can try?
XDA Neo signal Problem
Are there any other limitations that a gsm operator enables for the devices besides SIM lock?
There are security settings that prevent the use of unauthorised software, but a flash overwrites these files.
XDA Neo signal Problem
What is the difference between Movistar frequency and the other networks?
Could it be that it's the only one that includes GSM-900?
XDA Neo weak or no signal!
Found one tehnical detail while retieving my steps for the WM6 upgrade.
First, before i started upgrading the XDA Neo G4 to WM6, a friend of mine helped me with unlocking the device (from what i see now CID Unlock and SIM unlock also).
The problem is that, from what i saw, G4 can not be CID unlocked, only SIM unlocked, and my friend used LokiWiz02b which i had found to be normaly used for Wizard devices.
Should that have affected my phone in any way that this error appeared?
If it is possible, is there any way we could reverse the process ? (manually or tool )
P.S. I have attached one zip with what i hope to be the program and the backup created (files automatically generated).
XDA Neo weak or no signal!
I see that you even have a warning that we should not perform the CID unlock on a G4 device!
As i said, if it seems like i already did, should that be the problem for this signal loss?
Does anyone know if he can be linked to any parameter configuration?
Hi. I've been using my hermes for a while now and playing with different upgrades without ever having a problem. I've never tried to use mobile internet (GPRS/3G/EDGE) before though. I started trying recently when my ISP became so bad i could barely load a webpage.
No matter what i do the hermes wont even attempt to connect. (I used my electic guitar pickups to detect the radio bleeps. I get them when making a call but not when attempting gprs).
Here is a rough outline of the roms i remember trying:
Schaps 4.30 (with whatever radio it came with)
CRCs 13.4 (with the radio it came with and with 1.48 radio to try and get connected)
Orange UK rom (SPV_M3100_ROMUpdate_0407), radio 1.38
(all with Hard-SPL-2.10 installed)
I'm on Orange UK, and I've even tried downgrading to the latest orange rom (the one with 1.38 radio). Still no joy. I bought the one day access to orange world thing (about 4 times :O), and tried connecting using orange internet and orange wap connections.
Is my radio forever fried/bricked for some reason? Any help would be appreciated, as I dont fancy trying to get my old imate sp5 to connect to the net . Looks like I might be forking out for a new phone
PS. Wifi internet works fine, as do voice calls.
Did you check the MMS/WAP settings as these are lost when loading a new rom. Either run the carrier configurator (if included in the ROM) or get the settings from your provider and do it manually...
Thanks for the reply ultramag. I tried the configurator when I had the CRC 13.4 rom installed. It seemed to set up the settings for wap the same as on oranges configuration site. I assumed that my phone must be being blocked for not being an orange rom or the radio version was incompatible. I then tried radio version 1.48 as i read somewhere that this worked with orange uk. Then i tried installing the orange full phone rom including orange version of wm5 and the orange radio rom 1.38. I suspect this could be a physical hardware fault as i have opened up the phone before to fix the earphone speaker and camera.
I wonder is the voice call chip separate from the one that does GPRS? or is it a one chip deal?
Also, it is a very old sim card. Could this contribute in any way?
mmm if its an old sim card it probably cant do 3g but gprs should work.
perhaps your current radio rom does not support data somehow? or you havent got all your settings configured properly... its all i can think of...
I tried a vodafone payg sim card from someone elses phone, and it came up with a 3G symbol on the start bar at the top. I couldnt connect however, but according to the vodafone website you dont have to explicitly pay to get to the www.live.vodafone.com site? Or am I wrong?
Getting the 3G symbol with vodafone suggests I might be getting close to a solution here. Also connecting and disconnecting the 3g box on comm manager caused radio bleeps which suggests it is capable of 3g. Looks like my beef is with orange/vodafone and not the Hermes. Typical!
Thanks for all your help guys. I'll post if it ever works.
try your carriers website for gprs specific settings =) i know i had to edit my settings before mine would work..
Problem solved
I've finally sold this problem. It was the SIM card and nothing to do with the phone. I never managed to get through to Orange tech support because theyre useless (last time i phoned they said their tech support systems would be down for 5 hours).
A friend had an Orange SIM and I tried MMS (which uses GPRS) with his SIM in the Hermes and it worked fine. I then tried it with my SIM and it failed as usual. Sorry for wasting peoples time with this.
P.S. Orange sucks. I will be switching service ASAP.