There have been multiple cases of Radios suddenly stopping to work lately. This is not related to NO GSM error as these occur while phone is in use and not while flashing.
Symptoms are as follows:
- Radio suddenly ceases to work (no signal with any SIM), or its condition deteriorates over the time.
- While trying to flash a different Radio ROM, the upgrade stops at 0% and bricks the device
- Devices can be recovered to operating state, however only OS is intact and GSM radio does not work.
- MTTY gives no feedback
- Information about device resembles these symptoms:
Radio Version : Nothing
Protocol Version: Nothing
IMEI : Nothing
Possible causes of this problem:
- Hardware fault
- Radio ROM corruption
- Bad blocks in NAND
This phenomena seems to be the new source of bricked Hermes devices and the number of occurences is growing.
Threads of people with this kind of bricks:
http://forum.xda-developers.com/showthread.php?t=346315
http://forum.xda-developers.com/showthread.php?t=345230
http://forum.xda-developers.com/showthread.php?t=347145
http://forum.xda-developers.com/showthread.php?t=346894
http://forum.xda-developers.com/showthread.php?t=338413
http://forum.xda-developers.com/showthread.php?t=322587
http://forum.xda-developers.com/showthread.php?t=325018
http://forum.xda-developers.com/showthread.php?t=343260
There also were some threads with this issue in the Hermes WM6 forum.
What we do not know is:
- What was the last radio version those people used?
- Did they use custom ROMs or did it happen with official ROMs too?
- What do these cases have in common?
- Is it really a hardware fault (no results from the service centers so far)?
- Can something be done to prevent this kind of bricking?
- Anything that might help those people recover the phone capability of their devices.
Please share your knowledge about this problem so we can know what kills our device's radio.
Common symptoms:
ROM with radio (both official and unofficial) - flash stops at 12% (magic number?)
Radio ROM stops at 0%
After reading a lot about flashing - upgrading the Tytn, i think the first question to be answered is:
Has anyone with an official untouched device had the radio death situation??
(i.e never had any cooked-baked-boiled rom or radio other than the official flashed on the device)
On every incident i have read, there was at least one mentioning of "Unlock, SuperCID, HardSpl, cooked XXXX-WM6 rom, and so on.
Is it a coincidence?
Dont get me wrong, i my self love this forum and have used tools and roms many times (previously on my MDA Pro and now on my Tytn).
my unit started the NO GSM syndrome just 3 days after i upgrade to 1.54.00 radio..
ROM without radio - flashes 100% working
ROM with radio (both official and unofficial) - flash stops at 12% (magic number?)
everyone else has thier rom + radio flash stop at 12%
I would add: http://forum.xda-developers.com/showthread.php?t=343260
First post updated with your comments&link.
I opened mine this week, cleaned the inside and also taken the metal covers inside off. One very small chip looks like it has a little brown spot on it, like it has gotten too hot.
Don't know if this is the problem or not, but i think it has to do with the radio and that it's fried
my radio rom was 1.54 something i believe.
and before it broke my phone started to hang short times for a few weeks and when it got back the radio signal was also lost,so i guess it was starting to break down
now it is just a pda, i connect it to internet through my old phone, but it takes 5 minutes after turning on before it will use bluetooth, some programms also refuse to start in the first 5 minutes.
I have been seeing what I think is the beging of this issue. It started about a week or so ago, my phone locked up on a call so I soft reset it. IT cam back and I was able to use the phone again. About ten minutes later it locked again and this time when it came up my passcode would not work. After trying to log in 8 time it hard reset itself. I let it reset and then I upgraded my radio from 1.48 to 1.54.07.00 as I thought the radio was hanging the phone. A few days went by and everything was fine. Then I started to notice the radio was completely loosing signal and seeminlgy locking the phone. The only fix seemed to be a soft rest (at the time) This went on for a few days and eventually my password died again after a soft reset. and it hard reset me. At this point I upgraded from vp3G 3.0 to schapps 4.20 and 1.54.30.10 for the radio. Again it helped for a day or two maybe but it has not started to loose radio signal completely (no service and modem disconted error etc were I always have signal) I have tryed a few diffrent rom and radios in additon to all of these and still get the issues. Last night I got some more clues after installing the new google maps with the my location "soft gps". I was playing with it on my ride home folling my trip etc and about 25 min in my radio started acting up. This time the only thing that fixed the issue was to remove the battery and sim card and put them back in. I am startign to think this is a heat issue in one of the radio components. I also have a ruberized cover which could contrinute to a heat issue. Also for the record I have IPL-1.04 and SPL-2.10-0lipro.
Can anyone comment on ROM botloader etc AT&T would want to see on the phone if I got them to replace it? It is only like 3 months old.
Ma
Great idea to open this post. Here's my experience of 2 issues I had this week:
First, I changed the ROM to HC Lite, and the Radio to 1.54.30 last week-end.Before that I never had an issue with GSM.
3 days later I operated a clean-up, using Oxios Close-Apps and Hybernate.1 or 2 hours later, the GSM signal disappeared, and the green button stopped responding. I also noticed I was unable to open "Contacts". Nothing would make it come back, not even a soft reset.
What I did is a Sprite backup, in case, then a hard reset. Everything was then back to normal, so I restored the backup, and it kept working! Now the sad part is that the exact very same event occurred today.
I'm a bit confused whether the issue is hardware related, or is it to do with the radio, the rom..? Anyway, I will right now change the Radio so as to see if any improvement. Your comments will surely be appreciated.
It seems to be related to the newer radio versions. I am running the 1.47 that came with the official Dutch WM6 Rom and have had no problems what so ever with Schaps Rom. So my guess is that it is related to the 1.54 versions of the Radio.
Anyone had these problems with the older radio versions?
Just thought I'd add some info to this topic. I have been running Radio 1.54.00.10 for about 1.5 months with Schaps 4.20 and vp3G's 3.62.3 and have not had any problems with reception, phone use, etc, but I ran 1.54.07.00 radio for 2 days and it was terrible.
It would hunt forever for a signal. If I went into a building and lost reception, I would have to soft reset to get a signal (after I left the building). I figured something was gonna get damaged(too much heat).
I don't know if anybody's experience with that version was as bad as mine, but I hope this problem can be narrowed down to a particular radio rom.
sbrown138 said:
I have been seeing what I think is the beging of this issue. It started about a week or so ago, my phone locked up on a call so I soft reset it. IT cam back and I was able to use the phone again. About ten minutes later it locked again and this time when it came up my passcode would not work. After trying to log in 8 time it hard reset itself. I let it reset and then I upgraded my radio from 1.48 to 1.54.07.00 as I thought the radio was hanging the phone. A few days went by and everything was fine. Then I started to notice the radio was completely loosing signal and seeminlgy locking the phone. The only fix seemed to be a soft rest (at the time) This went on for a few days and eventually my password died again after a soft reset. and it hard reset me. At this point I upgraded from vp3G 3.0 to schapps 4.20 and 1.54.30.10 for the radio. Again it helped for a day or two maybe but it has not started to loose radio signal completely (no service and modem disconted error etc were I always have signal) I have tryed a few diffrent rom and radios in additon to all of these and still get the issues. Last night I got some more clues after installing the new google maps with the my location "soft gps". I was playing with it on my ride home folling my trip etc and about 25 min in my radio started acting up. This time the only thing that fixed the issue was to remove the battery and sim card and put them back in. I am startign to think this is a heat issue in one of the radio components. I also have a ruberized cover which could contrinute to a heat issue. Also for the record I have IPL-1.04 and SPL-2.10-0lipro.
Can anyone comment on ROM botloader etc AT&T would want to see on the phone if I got them to replace it? It is only like 3 months old.
Click to expand...
Click to collapse
I had the same kind of behavior with mine. Radio was 1.47
After a few days of similar misbehavior... the radio died
sdemon said:
It seems to be related to the newer radio versions. I am running the 1.47 that came with the official Dutch WM6 Rom and have had no problems what so ever with Schaps Rom. So my guess is that it is related to the 1.54 versions of the Radio.
Anyone had these problems with the older radio versions?
Click to expand...
Click to collapse
Nope, I had it with 1.47 back 6 months ago...
By the way
To me it is obviously hardware related: if I try to flash the radio 5 or 10 times I end up managing in flashing it (I have to try, retry, etc...) with another radio. However... I still have the No GSM issue, even after the new radio has been flashed
It's the best proof soemthing is broken inside, not just the radio
Alcibiade said:
I had the same kind of behavior with mine. Radio was 1.47
After a few days of similar misbehavior... the radio died
Click to expand...
Click to collapse
I've had this issue with every radio after 1.47, and multiple cooked ROMS, I've tried every radio newer than 1.47 with a bunch of different ROMS. My phone hasn't died....yet but I wouldn't count on it in an emergency or any urgent situation.
I haven't even had this phone 1 year, no way I'm going to spend 300+ AGAIN because of a ****ty HTC product.
What error messages are you guys getting?
I get (not verbatim) the following very often:
phone not ready, wait 15 seconds
answering modem has disconnected
(not a message) searching for signal
(not a message) no signal, just a ! in the signal meter
call not completed
(not a message) phone hangs when dialing a call
(not a message) received calls sent straight to voice mail when I have full signal, either a soft reset or attempt to make a call fix the problem. The attempt to make the call fails and the phone reconnects to the network.
I have noticed lately that I have less problems in 3G areas.
eagercrow said:
I've had this issue with every radio after 1.47, and multiple cooked ROMS, I've tried every radio newer than 1.47 with a bunch of different ROMS. My phone hasn't died....yet but I wouldn't count on it in an emergency or any urgent situation.
I haven't even had this phone 1 year, no way I'm going to spend 300+ AGAIN because of a ****ty HTC product.
What error messages are you guys getting?
I get (not verbatim) the following very often:
phone not ready, wait 15 seconds
answering modem has disconnected
(not a message) searching for signal
(not a message) no signal, just a ! in the signal meter
call not completed
(not a message) phone hangs when dialing a call
(not a message) received calls sent straight to voice mail when I have full signal, either a soft reset or attempt to make a call fix the problem. The attempt to make the call fails and the phone reconnects to the network.
I have noticed lately that I have less problems in 3G areas.
Click to expand...
Click to collapse
I have the EXACT same problem as eagercrow. The only difference is that I HAVE NOT *repeat* HAVE NOT mod, or use any cooked ROMs. When i'm using WM5 and radio 1.04, the problem did happen very often. Then when the official WM6 witn radio 1.47 release by HTC, i flash it straight away. It clears all the problem for a few month but some of the problem start to appear since last month:
answering modem has disconnected
call not completed
(not a message) phone hangs when dialing a call
(not a message) received calls sent straight to voice mail when I have full signal, either a soft reset or attempt to make a call fix the problem. The attempt to make the call fails and the phone reconnects to the network.
It happen in any area with weak network (less than 4 bar/full), either 2G, 3G or 3.5G.
For answering modem disconneted, i have to shut down the phone and remove the battery to solve he problem. I must say that the problem may be due to heat. Since when i using it as a modem, the phone gets pretty hot.
I wonder why since i'm using the official ROM only (i've never use any cooked ROM). Even HTC servrice center can't really solve the problem. (my phone board controller was faulty and HTC changed it for me. After that all those problem just vanish for a few month). HTC says its normal!. I paid almost USD600 for the phone. I'm thinking of getting O2 but my friend says he had almost similar problem.
Wonder why......
I forgot to add one more problem to the list, phone sometimes will not disconnect from a call, I have to soft reset
eagercrow said:
What error messages are you guys getting?
I get (not verbatim) the following very often:
phone not ready, wait 15 seconds
answering modem has disconnected
(not a message) searching for signal
(not a message) no signal, just a ! in the signal meter
call not completed
(not a message) phone hangs when dialing a call
(not a message) received calls sent straight to voice mail when I have full signal, either a soft reset or attempt to make a call fix the problem. The attempt to make the call fails and the phone reconnects to the network.
Click to expand...
Click to collapse
I get most if not all of these 'errors'.
eagercrow said:
I forgot to add one more problem to the list, phone sometimes will not disconnect from a call, I have to soft reset
Click to expand...
Click to collapse
I get this one alot! But first it drops the actual call then just hangs the dialer.
two more to the list:
- long error message about the number not being right or something
- call not completed
sbrown138 said:
I get this one alot! But first it drops the actual call then just hangs the dialer.
Click to expand...
Click to collapse
Yeah that is what is happening with mine, the phone call is ended but you wouldn't know it by looking at the phone.
Well i didn't do my searching right, so i posted my issue in a new thread...
My issue is almost the same...It all started with BT getting disconnected from headset, and only soft reset will connect again...and then, radio started to act up. Phone went to sleep one night, and the next stay when i tried to wake it up, it wont wake up. Had to reset it to wake it up...it came back up, but when i plugged it to the puter, the puter wont recognize it. Here is what has happened so far...
1. GSM works after soft reset, and when on phone the phone freezes. Soft reset is the only option...(call is continued until soft reset)
2. BT will disconnect and will take forever to start up
3. Phone will not be recognized by PC (USB device not recognized error)
3. Can flash OS, Splash screens, ext ROM using SD flash method, but will not flash OS with GSM...hangs about as soon as it starts GSM (about 12%)
4. GSM, protocol numbers are still intact
My phone is less than 2 months old and i didn't get my phone through AT&T, so no warranty...kinda screwed eh I think this is a hardware problem...
Related
Radio Problem
After trying a new rom I get No Signal on my phone, it doesn't even search for a signal, here's the chain of events leading to it:-
-Orig ROM xda-dev special edition. Radio version M.E1.18
-Upgraded to T-mobile version 4.01.16(created in ROMKITCHEN-thanks guys), got signal ok
-Had great difficulty changing rom again as I didn't like the one I'd cooked, signal ok
-While playing about with the one I'd got, selected "voice mail and SMS" in "services" menu of "phone settings", think it said ok but problems might have started shortly after this :?
-dropped the phone the day after on carpet but it bounced with a bit of a thud, didn't have a signal as far as I can remember just before this :?
-the rom version kept searching. .. ... and searching. .. ..., no signal
-finally learned how bootloader and xdatools could get around the upgrade of 4.01.16 and put on a new rom cooked again, no signal, no searching
-put on xda-dev rom again to test signal, no signal, no searching
Still the same radio version M.E1.18
I am not entirely sure of when the signal problem arose but have indicated to the best of my memory when it could have been. I am not sure what if anything in the chain of events has caused the problem but logically it probably is one of them.
Today, I took the thing apart to see if there was physical damage to the aerial after the drop, Nope! even using an external aerial, no signal, no attempt to get a signal.
I am on Orange but have a O2 sim too, both display the same problem, everything else works fine, I'm just worried that the radio ROM chip has had it which would mean me either just using it as a pda or replacing it completely.
ideas I have other than the radio rom being dead are;
aerial (tested, doesn't seem to be)
radio rom corruption
hairline crack (didn't notice one)
Radio version incompatible with rom (if possible)
Has anyone any idea what the problem could be??
PROBLEM SOLVED
It was kinda solved by this forum although no one had any suggestions;
the more I read it, the more I started to think about band selection....
eventually remembered the gsm band program!! :roll:
changed it back to 900/1800 and voila!!
thanks to those who took time to read this and think about it.
may the force be with you
has anyone come across the problem that when you move to say 3g from gsm or back or you loose signal as your in a bad signal area and then get it back, the phone actually looses the radio says "operation failed" and relocks on to the signal?
mine will sometimes loose the signal need restarting and on the boot screen will show NOGSM when its clearly installed as it worked 20seconds ago. i have tried many types of radio rangeing from 1.07 to 1.41 and all their varients. i am at a loss why my phone just looses it and then forgets it has actually lost it untill i try to make a call or send an sms. no calls or sms's can be received by me whilst the phones done this and it does it a hell of a lot.
sometimes it also just looses the radio half way through a call or data call.
anyone got any ideas?
i have a m3100
IPL 1.04
bootloader 2.10oli
and the XDA live OS installed. however it does it on any OS i have tried so far. and thats alot of them.
Same for me.
Same problem for me.
Often I get the message "operation failed" or "the phone is not ready, wait 15 seconds and try again". Thought it was a problem with the new 1.38 radio, but it seems to be something different.
i also get all those error msg's. i have no idea how to fix it either and no 1 here seems to have a clue either :-(
i Had the same problem with mine it due to hardware i guess. Your phone might have fell down or something then this kind of problem starts I fixed mine by opening my phone up and fixed the arial part properly
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Smith2001 said:
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Click to expand...
Click to collapse
I fixed my phone almost the same way as Torrentulla did. I'm my case it seems that something was damaged when I dropped my phone a few weeks back. I discovered that when I pushed at a spot right below the flashlight that the radio kept coming up all the time.
These are the steps I took to repair:
Remove all 4 screws (very small torx) at the back of your hermes
Remove back
Put a little piece of paper on the "pressure" spot
Put your phone back together
Turn it on and enjoy!
I hope you'll manage to fix yours aswell!
Phone sometimes shows No GSM, fails to ring
Hey guys, I posted this in the dead hermes thread, but decided to post it here as it's not really bricked. I think it may be a faulty component or something.
My phone was working fine this morning, then in the afternoon I noticed I would have to try to make a call 3 or 4 times before it would go through, it kept on giving me the error (Can't connect, or something along those lines).
Then, I checked my voicemail and found that I had 10 messages from people who had been trying to get in touch with me, but my phone hadn't been ringing.
The kicker came when I soft reset my phone and all of a sudden No GSM popped up! I soft reset it again, and it was gone, and worked fine for a couple of hours. Now its back to not ringing again.
I flashed radio 1.41.00.10 about a week ago, and have been running fine with no problems since. I haven't flashed any rom's in the past week, and this problem just started yesterday. No new software has been installed (except Pimp my black v0.1).
I don't know a lot about the radio, but I didn't think it could become corrupted during regular use, I thought you could only mess it up when you were flashing the phone. I wonder if there is something wrong with the radio? Could the hardware be faulty? This phone is about 8 months old and hasn't had any problems up to this date.
I'm going to flash radio 1.40.10.0 again and see if that makes a difference, but I'd like to know if anyone has any ideas as to what could be causing this.
Sorry this post was so long,
Thanks
-Kai
it seems i don't have a pressure point on mine as the radio is working as and when it likes. which is not alot
gotta sort it out somehow, will take it apart and see if theres anything obvious.
I have the same problem too, phone sometimes shows NO GSM on startup and sometimes it works. Here's where I posted : http://forum.xda-developers.com/showthread.php?t=306073
Now its not even showing NO GSM it just says: NONE, NONE
Also, I noticed that it will only last about 6 hours on a full charge before the battery is absolutely dead.
I'm beginning to think that it may be my radio 1.41.00.10
It seems strange that all of these people are suddenly having this problem now.
Whats the warranty like on these devices? Is it a 1 years parts and defects warranty? Or is it some ****ty 90 day warranty?
As it is my phone is a piece of garbage, not worth using at all, I am very disapointed in it.
It's a hardware problem.
Hi guys,
I'm experiencing the same problems since two months and I've been struggling with all kind of OS, ROM, RADIO and bootloader, without even gettin close to solve them.
My phone randomly loads the RADIO (otherwise I get the "No Gsm" message), even when loaded, the connection is not suitable and my phone is often unreachable on the net. The battery life is very short because the phone always looses the signal and then seraches till he find it, before loosing it again.
So I disassembled my phone and did a lot of testing with hardware connections. I have found that the motherboard connection with the flash/scroll module isn't stable at all. You can easily move it and find that this affects the phone ability to load the RADIO. It seem strange but it's true. I can't solve the problem and I'm very upset with HTC because of their hardware components lack of quality. I would like to try to change the module to but I can't find a place where i can buy HTC hardware parts.
So I'm going to change my pda, I'll never buy HTC anymore.
Any help?
Has anyone figured out the problem? If it is hardware, what "pressure" spot is it? I tried, but wondered if I'm not in the right place.
In my case it was a spot right below the flash/scroll-part. As said earlier, i put a piece of paper on the spot and reassembled the phone. It still works excellent after a week!
My dopod can't connect to the mobile network as well, but only with the 3 network. It seems fine when being connected to an Optus network. Have you guys tried using a different network simcard?
I'm not sure if mine is a physical problem but maybe a setting which i need to configure so i can connect to a 3 network. Help anyone?
ROM version : Pro BLACK 3.0
ROM date : 01/04/07
Radio version : 1.41.00.10
mine also works just under the flash with the cover off, but if i hold it too hard then the screen goes all white and doesn't work, until i can get the case off its a hit and miss game at the moment.
thanks very much for the tips and help
Dan
Larrys said:
.....
So I'm going to change my pda, I'll never buy HTC anymore.
Click to expand...
Click to collapse
I cannot agree with this more.
I am sick to death of this phone. I had one of the first in the country for normal sales and spent weeks arguing with HTC who flatly denied the screen alignment issue. EVENTUALLY I got them to fix this after referencing posts in this forum.
I continued to suffer the "coma" software issue - why is it so F*((&&^ dificult for a device to wake up when its auto-sleeped?
And finaly, to top it off, I have been suffering this problem. I cannot express how mad I am. Did I buy a cheap phone? NO. I have had nothing but problems with this phone and will NOT buy another HTC.
Oh and if anyone knows how to repair a failed Radio upgrade, please help me! I don't have any choice but to use it until the IMate Ultimates come out.
Due to seeing this radio problem I thought I would try downgrading the radio from 1.4.summint or other (the latest) to a slightly older version. This was of course before I saw this thread. During the downgrade the installer stopped at 15%. Now no matter what I do it sits at the IPL/SPL screen (3 colour bars+white). I have done the obvious i.e. follow the installers error procedure (remove the battery).
Device: HERM200
IPL-1.04
SPL-2.10.Olipro
Please help me be able to use this for another month or two at most - i hope!
Thanks guys
update:
OK Guys
thanks to this thread: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I now have it trying to boot the o/s. I get the message "No GSM" on the boot screen but when it boots up it asks me for my pin number and freezes. I guess its locking up because it has no "phone" part? According to the instructions in the other thread I am supposed to flash it again but I can't as the phone locks on boot.....
Any ideas?
*FINALY* got it back into pre-flash feck up situation. Sadly, this still leaves me with the hardware problem. HTC can go poke themselves until the cows come home. Im taking my money somewhere else.
Have HardSPL installed on phone. Got phone on eBay - has very few hours. Came with a Rom that displayed TEST ONLY which was WM5. GSM radio worked, Bluetooth worked and Wifi worked. Tried installing shipped HTC WM6 Rom - did it through ActiveSync - should have used MSD card. - Rom installed though everything was ok but didn't install a SIM card to test phone - used it as PDA and WIFI for a week no freezes. Now this morning wanted to switch phones over and inserted SIM - saw NO GSM on boot - never really noticed it before.
Checked in ABOUT section to see if a radio was loaded - comes up blank. Read some things about NO GSM errors - got a little nervous - so I thought I'd reflash entire ROM tonight with SD.
Followed directions and get into update process and it seems to freeze at GSM with progress bar at about 15% - for about 30 minutes.
Removed battery and it boots to TRICOLOR. (I freeked out at this point)
Put a HardSPLv7 on SD card and did the above - update was successful
Phone boots up to OS still with no GSM
Tried the update process again with the same ROM - still has problems and never gets past the same point as before. Will try another ROM but I'm a little doubtful. If I can recover it back again will try just upgrading radio to see if it makes a difference.
ANY SUGGESTIONS or is the hardware fried?
Thanks.
OK, think it may be back and I was able to reflash using a wm6 stock HTC ROM. Think either my original flash of the same ROM was bad - downloaded a new file and flashed with the SD - originally did it via ActiveSync.
To get it to work I did a couple of hardspl reflashes and got into the OS. DID a couple of hard resets and magically GSM appeared. Turned phone off and then NO GSM appeared again. Did the hard reset again - came back. Not taking anything for granted put in a SD card and reflashed. Held my breath and for some reason it did a complete flash and never really hung up for more than a minute or two. Soft reset - GSM was there. Turned phone off and on a few times and its still there. Phone now finds the GSM radio much faster than before. Can make and receive calls (does wake out of sleep) - signal strength is same on my other Cingular 2125. Will try out tomorrow and see how it goes. Either the reflash does it or something is loose in the hardware but if it works a few hours tonight it should be good.
Will be a little hesitant to reflash after this but will see after a stress test.
Hold both softkeys and hold the power button
You can also hold both softkeys and put the stylus into the reset hole. Tell me if that works.
Initially no. When I attempted to flash the HTC Factory Rom it froze. Prior to that I did a couple of hard resets using the two softkeys and reset pin. With the resets couldn't get the GSM radio to turn on. Tried the ROM flash but it froze (about 1/10 of the way) - so I basically OS bricked it by removing the battery when it was at this stage. Got to the bootloader screen. Tried to flash OS again with SD card - still froze. SO I thought reflash HardSPL and the OS magically appeared and did the steps above.
After a couple of hours - call made, turned off and restarted device no problems still have GSM radio. Can receive a call when in standby. May try to do another hard reset and see if it still works after a day or so of testing phone but I want to try it for a few days by turning it on and off and making and receiving calls. If I can do another hard reset and everything works I think it was just a bad initial flash through ActiveSync. May get bold and flash another ROM as a test.
Since the phone worked with the TEST OS when I got it I think the only factor is the WM6 flash that I did. More than likely the hardware is OK but only time will tell.
I don't believe you will recover your radio rom now as you interrupted the flash. It generally takes 30 MINUTES to flash a complete rom. You stopped it during the radio rom flash, BIG MISTAKE....
If you can find the SHIPPED STOCK ROM or the original radio rom then you might have a small chance at recovery, we're talking about you winning the lottery 10 times in a row chance...
If you try to flash anything but the original radio rom then you can kiss the phone functionality goodbye....
Good luck finding the right roms...
Cheers...
Its not bricked. In my post said I did a full recovery and its working with the stock HTC WM6 ROM with the HTC radio. I can receive and make calls. Able to ActiveSync with the PC and have hard reset a few times just to make sure all is well. I believe there is still a hardware problem - either a loose connection inside or something else is going on but I think its definately hardware. When the stylus is out of the holder EVERYTHING works fine - have a signal - can sync - can charge it - no issues. If I put the stylus in part way no problem - push it in all the way during a call it will still say connected yet will hear nothing and can't disconnect. Pressing end has no effect yet the phone will still function - just the in call symbol stays and the green led still flashes.
Turn it fully off and back on with stylus out - shows GSM radio code and phone will now work.
Have to check the service manual to see if the stylus holder when the stylus is inserted pushes on anything vital. Can't imagine thats it. But so far with the stylus out everything is ok. Will attempt to use it tomorrow see if thats it.
Know it sounds stupid but thats what I'm observing so far. Its late here see what happens tomorrow
Thing is running and can use the phone (no static, three bars) but last night had a few no GSM messages during a cold boot. Ran it all night and it seems to be working - booted a couple of times, charged it, sync'd it and actually put the stylus in (don't know if thats the problem) and still working. May be a loose connection that is currently ok but who knows when it will stop working. Other possibility is heat or a failing radio. Could also be battery but thats doubtful. Could have messed up the stack during the initial flash so I'll see over the next few days. This one is starting to drive me a little crazy because it works then for no reason it will stop then resume after a hard reset or reset. Could also just be the version of the ROM I'm using but it came from the repository on XDA-Developers. Just rebooted it when I was typing this and it still finds GSM radio.
Tried it for a day and I think the radio is fried. Started out finding GSM then when driving around with my Bluetooth heard a bleep which indicates loss of signal - saw it hunting then it finds the signal. During a call for about 3 minutes just drops call and on the screen the dialer won't let you disconnect the call.
Rebooted got the NO GSM message - eventually found it - briefly then NO GSM again.
Tonight opened it up and reseated and cleaned motherboard contacts including radio. After hard reset got GSM again - briefly. Then no GSM
Tried upgrading and downgrading radio via SD card - no go would only hang up Tried complete with OS - same thing. Tried through ActiveSync method SSPL and got same.
So I think the phone is pretty much not really a phone - can still boot into OS. May try some more but I think its definately a motherboard issue. Shouldn't be that hard to flash and the GSM should at least be stable.
When I bought it on eBay and first turned it on saw a TEST ONLY message on boot with a WM5 Rom. The seller was a little vague just said it freezes sometimes. Got it cheaply thankfully so I'll keep hunting around for another unless someone has a suggestion?
The Radio seems to be the touchiest part of the Hermes. When it fails theres nothing that seems to be able to fix it. Look for another cheap Hermes. At the very least you will have spare parts.
how weird is this I have just gone through just the same problem and took a day to sort it out . ok here is what I did in the end . now what you need is any official rom pref wm5 . I can send you a link if needed to the one I used ... now try flash it from the pc it will stop at 12 percent ....... now take battery out and boot in bootloader mode .... now flash any rom that's wm6 etc .... devise will restart .... now take battery out and re boot it may take two or three boots to get it working prop without the no gsm error but trust me it will boot . when its booted up flash the original wm5 shipped rom run through the rom sequence and when its waiting to flash saying zero percent manualy put your phone in bootloader and wait 30 odd min tadaaaaa phone is now perfect ... now flash any rom you like as the radio is fixed . its something to do with the 12 percent bit it hangs on .??!!! sorry its long and complicated but I have my hermes back to life through doing it ................... let me know how you get on bud. if needed 07832999919 uk . so its 0447832999919 oh I have hard spl 1.40 spl 1.1 or something lol can't remember . anyway good luck
Ok, think I initially really messed up my flash and the WM6 which was the official HTC version may have been corrupted but showed full flash. When I tried again I would also get the 12% even with a SD flash. So I tried flashing just a RADIO ROM which did complete. The NO GSM message still would pop up maybe 50% and not necessarily everytime.
When to MTTY.EXE and did a bad block check - no problems
In MTTY did a FORMAT/CLEAR.
Left everything alone and again reflashed just the RADIO - things seemed to be better - less NO GSM.
Tonight - just before you posted I successfully did a complete reflash with the HTC WM6 rom with Radio 1.48. Very surprised it worked this time - no hangups except during the GSM part which only stopped a minute or two.
Complete reflash in about 10-12 minutes with the SD card method.
SO far things are working - tried a reboot a few times and now radio is found every try. Will try for a few hours and try again tomorrow.
What I did have is a white screen/with image once - it was cleared by just pressing briefly the power button. So it may be heat related - don't know.
Keep me posted in this thread whats going on and I'll do the same.
What ROM WM5 did you flash to get yours to work?
Spoke too soon! Put in a sim card - powered up and it worked. Tried making test call and it worked. Tried again and it showed dialer and dialing and never connected. Could not use the dialer to hang up. Also showed drop in network. Tried turning phone radio off in dialer and back on - showed !X. With the phone off hook image at the top bar. Tried again - same thing. Expected to see no GSM when power cycled and it did show NO GSM.
Right now its working even after a few power cycles but honestly I think the successful flashes may be due to the GSM radio being found. If it doesn't find the radio and you attempt to flash thats why it hangs. If you phone works for a few days or day I'd be very surprised. The real test is to try it when moving from tower location to tower location. Thats where I noticed the radio was acting up. With a bluetooth headset it will beep indicating a drop in carrier. When its doing this the radio isn't working properly and can't lock on to a signal
If your phone does work PLEASE post what you did and what files were flashed.
For my phone I think its heat related. Possibly the heat from the circuitry is opening up or stressing out a component causing it to fail. I really think my motherboard is faulty and reading on the HERMES this isn't that uncommon. Being that the phone has so little hours I think it must have been a return or factory reject.
More than likely I'll have to purchase another phone needing a screen or one thats in poor shape to salvage the motherboard and attempt to put it in my case since the housing and screen are pristine with little to no use. I've been told that any 8525 motherboard will work but I doubt it since the Dpad is different and I have a front video camera.
No, ANY Hermes mainboard will work... Hermes are identical internally, even the 8525 is able to use the front camera, it just isn't included in that model.
Cheers...
Thanks, makes my life easier!
ok mate i used htc orig rom by orange uk google the words,,,, orange spv m3100 update ummm ok hang on il grab the link for you ...
http://www.orange.co.uk/business/downloads/SPV_M3100_ROMUpdate_1007.exe then flash hard spl then update your rom to whatever you like ,,, hope this helps buddy
Might try it tonight but I really think I need a new mainboard. I am able to flash only when it finds the GSM and I think any hangups are due to the GSM radio circuity failing or some strange power flux on the motherboard. I am having strange multiple freezes/slowdowns as well as NO GSM errors. Tried a WM5 and WM6 specific for my HERM200 and no change. When it works it will work and make and receive calls but after a while without a load but under load - multiple calls, running excel or other things the radio will drop or it will attempt a call, not connect and will not let me hang up. No software update will fix this issue - it has to be hardware.
If I have successfully done base HTC ROM flashes - complete with radio phone should theoretically work. I have to face reality with this one which although looks pristine is a lemon and have to buy a working beat up 8525 and try the motherboard as long as the seller assures that the phone can make and receive calls without problems.
Also have other issues with screen fadeout which I know is tied to the dPad controller - but I can live with that for a while and I have a source for a part replacement and can try a quick fix to verify its just the dPad.
You got lucky so far - but if you try to use the phone all day running multiple programs or CPU intensive tasks your radio still may fail. You could also try upgrading the ROM again to something that is MFG and see if it takes.
It is possible to flash the OS without flashing the radio, It will be a cooked rom but they're better in most respects than a stock rom. Faster, leaner with all the bloatware removed.
No software change is going to fix this. Its not a software bug its a flaw in the hardware. Can't flash a radio Rom - thats a chip problem. Its basically a low level format and write to eprom. Thats pretty basic. Also making and receiving calls is also pretty basic. The dialer has been around for a while and is pretty stable.
Hi,
as already written in one of the WM6.5 threads I have some serious problems with my Hermes and it's not getting better.
I have tried to search a bit but I couldn't find the right answer to my problem so hopefully someone can help me.
I will try to write down as many details as I remember regarding the problem!
- Hermes was running fine WM6.1 till some days ago until GSM began to get crazy (not logged into network properly, device hang up etc)
Can't remember which ROM I installed before but GSM was 1.47.00.00
- Today morning I switched to Tai's Golden Globe V14.
Before I put the AT&T "fresh" ROM onto my device to make sure everything will run smoothly
After flashing to GG V14 I did a HW-reset and synched my Outlook stuff - everything looked fine so far
- Later on I tried to make some phone calls but the device stuck and did not react
I did a SW reset and from now on the journey began - the device did start sometimes till a blank startup screen and sometimes it just hang up while booting
I recognized it behaved differently e.g. if AC was connected it did not boot up till Windows but also HW reset did not solve the problem
- Back to the PC I tried to flash my device with different OS and Radio ROMs but without success
Finally I found the Vodafone DE ROM and it seemed to work fine again but just for one phone call. I tried to switch on my device approx. 5min after the call but it didn't work - I only saw the green indicator (GSM) but there was only the possibilty to do a SW reset
From now on the device got crazy again and if I try to make a phone call the device tells me a kind of error "Cannot make a phone call" or something like that or the antenna indicator disappears or the antenna shows an exclamation mark
Additionally maybe some more information:
- Herm100 device (originally O² Trion)
- Oli HardSPL 2.10 (did it a while a go)
- GSM often showed an exclamation mark and sometimes good reception but phone calls couldn't be done (sometimes yes, sometimes no, totally crazy)
I really appreciate your answers and if I forgot something to say don't hesitate to ask me.
Thanks
Sounds like the radio is fried or is dying. Have the same problem on my HERM200 (TYTN). Bought the phone used and it froze often. Never really installed a SIM card when I got it. Installed WM6 and I had trouble with the upgrade - got stuck a few times - lucky I had HARDSPL installed. When the radio appears it initially would only work a few minutes at a time - running applications and time seem to get the same errors you experienced. Took the phone apart and cleaned it with electronics cleaner. Left on desk on in standby for a week - checked it occasionally and still showed active radio. Rebooted a few times still ok. Took the phone out of the house for two days still worked. Battery drained down during period. Now have no GSM errors and I was only able to get it to get a radio 1 or 2 times. Reboots and hard resets do not improve. Reflashes won't improve situation because it can't find the radio or the chipset is fried and it can't flash.
Hi and thank you for your answer!
Sounds like bad news and I sadly can confirm my device is more or less nearly unusable!
Yesterday I was not able to make a phone call and even flashing AT&T ROM did not bring any improvements even my SIM was taken out of the device. Seems like the radio influences the whole device even it's inactive. I will try some other radio ROMs... it can't be worse
Hello everybody,
I own an Orange-FR branded Hero, and it get often disconnected, but doesn't seem to "know" that. The network bars stay stuck, and the "H" is displayed, as if there was a 3G connection.
I still can use Wifi (and enable/disable it), but cannot disable 3G/GSM network, not even going into "plane" mode. The only way to get out of there is to reboot the phone.
Looks like a radio bug for me...
Any ideas ?
Thanks
Yup. Which radio version are you running?
And, are you running the phone stock or with a custom ROM. If custom, try flashing the latest radio (read up on it before doing so though, as some people manage to brick their phones by not reading the instructions)- ie. don't pull the battery out, just let it do its thing.
Hello, thank you for your answer.
The phone is like new, I didn't try to update the OS neither the radio, because of the warranty...
My radio version is 63.18.55.06EU_6.35.06.18.
I'm aware of the flash methods, as I often updated my P3300 with roms found right here
Hello there,
still have the problem, seems it's happening 24h after each reboot of the phone, but sometimes less.
By looking at the message log with the OSMonitor application, I get a lot of "rmnet fifo full, dropping packet", and the time shown in the messages is wrong (near 5h20 instead of 22h40)
Thanks for your help.
Got a new phone from Orange (with a crappy customized rom).
Same problem
what does orange say about the problem?
Hi,
each ppl I could talk to told me a different thing.
Sometimes they say it's because i'm moving to another cell (aren't they joking? it's the way GSM works...), someone told me it was because of a "localisation" problem. Another time my file was "stuck" or sent to a wrong service...
I don't think they have any return on experience about this phone.
probably it is just sales bull**** they are told to say to you...
it's guys from level2 support, that's worrying
They change my phone tomorrow... again...
i sometimes have a similar problem, phone gets stuck on 3g network and only shows as uploading data, i think it might have something to do with facebook sync. i haven't had this problem for a long time now but back in the day it used to happen alot
third phone, same problem
i don't use facebook sync
Same Problem
I was having the same problem, especially when it came to 3g / wireless usage - the phone would suddenly lose all connection to the masts but be unaware of it.
My solution so far is to downgrade the radio - the latest one is the worst for it, I'm using 63.18.55.06JU_6.35.08.29 at the moment and a lot more stable than before...
(using Villains 5.2 rom)
immya said:
i sometimes have a similar problem, phone gets stuck on 3g network and only shows as uploading data, i think it might have something to do with facebook sync. i haven't had this problem for a long time now but back in the day it used to happen alot
Click to expand...
Click to collapse
yes I have been getting this issue too.
It uploads data on 3g but doesn't download. I found what appears to be a temporary fix for this issue but it comes back every now and again. I think it is an issue with Orange/Tmobile cell towers.
thanks for your replies,
i'm using the 63.18.55.06JU_6.35.08.29 radio
is there other radio firmwares available ?
thanx
christophe80 said:
thanks for your replies,
i'm using the 63.18.55.06JU_6.35.08.29 radio
is there other radio firmwares available ?
thanx
Click to expand...
Click to collapse
The one listed in my sig is the latest (and arguably the best) radio.
OMG they locked the recovery mode
im on orange and have no problems?To be honest when you talk to them they read from a script, noone there actually knows anything! just searching through a database kinda like windows help and support. If the problem is continuing with new phones id say its your cell area
I have the problem everywhere in the country, they changed the phone, they changed the sim (i'm trying another one right now), ...
That's what makes me think of a network problem.
Whenever you speak to them about issues like this always ask to speak to "high technical team"
They are the only ones that know anything and won't read of a script. They are usually very very helpful as well (or at least are in the UK)