has anyone come across the problem that when you move to say 3g from gsm or back or you loose signal as your in a bad signal area and then get it back, the phone actually looses the radio says "operation failed" and relocks on to the signal?
mine will sometimes loose the signal need restarting and on the boot screen will show NOGSM when its clearly installed as it worked 20seconds ago. i have tried many types of radio rangeing from 1.07 to 1.41 and all their varients. i am at a loss why my phone just looses it and then forgets it has actually lost it untill i try to make a call or send an sms. no calls or sms's can be received by me whilst the phones done this and it does it a hell of a lot.
sometimes it also just looses the radio half way through a call or data call.
anyone got any ideas?
i have a m3100
IPL 1.04
bootloader 2.10oli
and the XDA live OS installed. however it does it on any OS i have tried so far. and thats alot of them.
Same for me.
Same problem for me.
Often I get the message "operation failed" or "the phone is not ready, wait 15 seconds and try again". Thought it was a problem with the new 1.38 radio, but it seems to be something different.
i also get all those error msg's. i have no idea how to fix it either and no 1 here seems to have a clue either :-(
i Had the same problem with mine it due to hardware i guess. Your phone might have fell down or something then this kind of problem starts I fixed mine by opening my phone up and fixed the arial part properly
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Smith2001 said:
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Click to expand...
Click to collapse
I fixed my phone almost the same way as Torrentulla did. I'm my case it seems that something was damaged when I dropped my phone a few weeks back. I discovered that when I pushed at a spot right below the flashlight that the radio kept coming up all the time.
These are the steps I took to repair:
Remove all 4 screws (very small torx) at the back of your hermes
Remove back
Put a little piece of paper on the "pressure" spot
Put your phone back together
Turn it on and enjoy!
I hope you'll manage to fix yours aswell!
Phone sometimes shows No GSM, fails to ring
Hey guys, I posted this in the dead hermes thread, but decided to post it here as it's not really bricked. I think it may be a faulty component or something.
My phone was working fine this morning, then in the afternoon I noticed I would have to try to make a call 3 or 4 times before it would go through, it kept on giving me the error (Can't connect, or something along those lines).
Then, I checked my voicemail and found that I had 10 messages from people who had been trying to get in touch with me, but my phone hadn't been ringing.
The kicker came when I soft reset my phone and all of a sudden No GSM popped up! I soft reset it again, and it was gone, and worked fine for a couple of hours. Now its back to not ringing again.
I flashed radio 1.41.00.10 about a week ago, and have been running fine with no problems since. I haven't flashed any rom's in the past week, and this problem just started yesterday. No new software has been installed (except Pimp my black v0.1).
I don't know a lot about the radio, but I didn't think it could become corrupted during regular use, I thought you could only mess it up when you were flashing the phone. I wonder if there is something wrong with the radio? Could the hardware be faulty? This phone is about 8 months old and hasn't had any problems up to this date.
I'm going to flash radio 1.40.10.0 again and see if that makes a difference, but I'd like to know if anyone has any ideas as to what could be causing this.
Sorry this post was so long,
Thanks
-Kai
it seems i don't have a pressure point on mine as the radio is working as and when it likes. which is not alot
gotta sort it out somehow, will take it apart and see if theres anything obvious.
I have the same problem too, phone sometimes shows NO GSM on startup and sometimes it works. Here's where I posted : http://forum.xda-developers.com/showthread.php?t=306073
Now its not even showing NO GSM it just says: NONE, NONE
Also, I noticed that it will only last about 6 hours on a full charge before the battery is absolutely dead.
I'm beginning to think that it may be my radio 1.41.00.10
It seems strange that all of these people are suddenly having this problem now.
Whats the warranty like on these devices? Is it a 1 years parts and defects warranty? Or is it some ****ty 90 day warranty?
As it is my phone is a piece of garbage, not worth using at all, I am very disapointed in it.
It's a hardware problem.
Hi guys,
I'm experiencing the same problems since two months and I've been struggling with all kind of OS, ROM, RADIO and bootloader, without even gettin close to solve them.
My phone randomly loads the RADIO (otherwise I get the "No Gsm" message), even when loaded, the connection is not suitable and my phone is often unreachable on the net. The battery life is very short because the phone always looses the signal and then seraches till he find it, before loosing it again.
So I disassembled my phone and did a lot of testing with hardware connections. I have found that the motherboard connection with the flash/scroll module isn't stable at all. You can easily move it and find that this affects the phone ability to load the RADIO. It seem strange but it's true. I can't solve the problem and I'm very upset with HTC because of their hardware components lack of quality. I would like to try to change the module to but I can't find a place where i can buy HTC hardware parts.
So I'm going to change my pda, I'll never buy HTC anymore.
Any help?
Has anyone figured out the problem? If it is hardware, what "pressure" spot is it? I tried, but wondered if I'm not in the right place.
In my case it was a spot right below the flash/scroll-part. As said earlier, i put a piece of paper on the spot and reassembled the phone. It still works excellent after a week!
My dopod can't connect to the mobile network as well, but only with the 3 network. It seems fine when being connected to an Optus network. Have you guys tried using a different network simcard?
I'm not sure if mine is a physical problem but maybe a setting which i need to configure so i can connect to a 3 network. Help anyone?
ROM version : Pro BLACK 3.0
ROM date : 01/04/07
Radio version : 1.41.00.10
mine also works just under the flash with the cover off, but if i hold it too hard then the screen goes all white and doesn't work, until i can get the case off its a hit and miss game at the moment.
thanks very much for the tips and help
Dan
Larrys said:
.....
So I'm going to change my pda, I'll never buy HTC anymore.
Click to expand...
Click to collapse
I cannot agree with this more.
I am sick to death of this phone. I had one of the first in the country for normal sales and spent weeks arguing with HTC who flatly denied the screen alignment issue. EVENTUALLY I got them to fix this after referencing posts in this forum.
I continued to suffer the "coma" software issue - why is it so F*((&&^ dificult for a device to wake up when its auto-sleeped?
And finaly, to top it off, I have been suffering this problem. I cannot express how mad I am. Did I buy a cheap phone? NO. I have had nothing but problems with this phone and will NOT buy another HTC.
Oh and if anyone knows how to repair a failed Radio upgrade, please help me! I don't have any choice but to use it until the IMate Ultimates come out.
Due to seeing this radio problem I thought I would try downgrading the radio from 1.4.summint or other (the latest) to a slightly older version. This was of course before I saw this thread. During the downgrade the installer stopped at 15%. Now no matter what I do it sits at the IPL/SPL screen (3 colour bars+white). I have done the obvious i.e. follow the installers error procedure (remove the battery).
Device: HERM200
IPL-1.04
SPL-2.10.Olipro
Please help me be able to use this for another month or two at most - i hope!
Thanks guys
update:
OK Guys
thanks to this thread: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I now have it trying to boot the o/s. I get the message "No GSM" on the boot screen but when it boots up it asks me for my pin number and freezes. I guess its locking up because it has no "phone" part? According to the instructions in the other thread I am supposed to flash it again but I can't as the phone locks on boot.....
Any ideas?
*FINALY* got it back into pre-flash feck up situation. Sadly, this still leaves me with the hardware problem. HTC can go poke themselves until the cows come home. Im taking my money somewhere else.
Related
There have been multiple cases of Radios suddenly stopping to work lately. This is not related to NO GSM error as these occur while phone is in use and not while flashing.
Symptoms are as follows:
- Radio suddenly ceases to work (no signal with any SIM), or its condition deteriorates over the time.
- While trying to flash a different Radio ROM, the upgrade stops at 0% and bricks the device
- Devices can be recovered to operating state, however only OS is intact and GSM radio does not work.
- MTTY gives no feedback
- Information about device resembles these symptoms:
Radio Version : Nothing
Protocol Version: Nothing
IMEI : Nothing
Possible causes of this problem:
- Hardware fault
- Radio ROM corruption
- Bad blocks in NAND
This phenomena seems to be the new source of bricked Hermes devices and the number of occurences is growing.
Threads of people with this kind of bricks:
http://forum.xda-developers.com/showthread.php?t=346315
http://forum.xda-developers.com/showthread.php?t=345230
http://forum.xda-developers.com/showthread.php?t=347145
http://forum.xda-developers.com/showthread.php?t=346894
http://forum.xda-developers.com/showthread.php?t=338413
http://forum.xda-developers.com/showthread.php?t=322587
http://forum.xda-developers.com/showthread.php?t=325018
http://forum.xda-developers.com/showthread.php?t=343260
There also were some threads with this issue in the Hermes WM6 forum.
What we do not know is:
- What was the last radio version those people used?
- Did they use custom ROMs or did it happen with official ROMs too?
- What do these cases have in common?
- Is it really a hardware fault (no results from the service centers so far)?
- Can something be done to prevent this kind of bricking?
- Anything that might help those people recover the phone capability of their devices.
Please share your knowledge about this problem so we can know what kills our device's radio.
Common symptoms:
ROM with radio (both official and unofficial) - flash stops at 12% (magic number?)
Radio ROM stops at 0%
After reading a lot about flashing - upgrading the Tytn, i think the first question to be answered is:
Has anyone with an official untouched device had the radio death situation??
(i.e never had any cooked-baked-boiled rom or radio other than the official flashed on the device)
On every incident i have read, there was at least one mentioning of "Unlock, SuperCID, HardSpl, cooked XXXX-WM6 rom, and so on.
Is it a coincidence?
Dont get me wrong, i my self love this forum and have used tools and roms many times (previously on my MDA Pro and now on my Tytn).
my unit started the NO GSM syndrome just 3 days after i upgrade to 1.54.00 radio..
ROM without radio - flashes 100% working
ROM with radio (both official and unofficial) - flash stops at 12% (magic number?)
everyone else has thier rom + radio flash stop at 12%
I would add: http://forum.xda-developers.com/showthread.php?t=343260
First post updated with your comments&link.
I opened mine this week, cleaned the inside and also taken the metal covers inside off. One very small chip looks like it has a little brown spot on it, like it has gotten too hot.
Don't know if this is the problem or not, but i think it has to do with the radio and that it's fried
my radio rom was 1.54 something i believe.
and before it broke my phone started to hang short times for a few weeks and when it got back the radio signal was also lost,so i guess it was starting to break down
now it is just a pda, i connect it to internet through my old phone, but it takes 5 minutes after turning on before it will use bluetooth, some programms also refuse to start in the first 5 minutes.
I have been seeing what I think is the beging of this issue. It started about a week or so ago, my phone locked up on a call so I soft reset it. IT cam back and I was able to use the phone again. About ten minutes later it locked again and this time when it came up my passcode would not work. After trying to log in 8 time it hard reset itself. I let it reset and then I upgraded my radio from 1.48 to 1.54.07.00 as I thought the radio was hanging the phone. A few days went by and everything was fine. Then I started to notice the radio was completely loosing signal and seeminlgy locking the phone. The only fix seemed to be a soft rest (at the time) This went on for a few days and eventually my password died again after a soft reset. and it hard reset me. At this point I upgraded from vp3G 3.0 to schapps 4.20 and 1.54.30.10 for the radio. Again it helped for a day or two maybe but it has not started to loose radio signal completely (no service and modem disconted error etc were I always have signal) I have tryed a few diffrent rom and radios in additon to all of these and still get the issues. Last night I got some more clues after installing the new google maps with the my location "soft gps". I was playing with it on my ride home folling my trip etc and about 25 min in my radio started acting up. This time the only thing that fixed the issue was to remove the battery and sim card and put them back in. I am startign to think this is a heat issue in one of the radio components. I also have a ruberized cover which could contrinute to a heat issue. Also for the record I have IPL-1.04 and SPL-2.10-0lipro.
Can anyone comment on ROM botloader etc AT&T would want to see on the phone if I got them to replace it? It is only like 3 months old.
Ma
Great idea to open this post. Here's my experience of 2 issues I had this week:
First, I changed the ROM to HC Lite, and the Radio to 1.54.30 last week-end.Before that I never had an issue with GSM.
3 days later I operated a clean-up, using Oxios Close-Apps and Hybernate.1 or 2 hours later, the GSM signal disappeared, and the green button stopped responding. I also noticed I was unable to open "Contacts". Nothing would make it come back, not even a soft reset.
What I did is a Sprite backup, in case, then a hard reset. Everything was then back to normal, so I restored the backup, and it kept working! Now the sad part is that the exact very same event occurred today.
I'm a bit confused whether the issue is hardware related, or is it to do with the radio, the rom..? Anyway, I will right now change the Radio so as to see if any improvement. Your comments will surely be appreciated.
It seems to be related to the newer radio versions. I am running the 1.47 that came with the official Dutch WM6 Rom and have had no problems what so ever with Schaps Rom. So my guess is that it is related to the 1.54 versions of the Radio.
Anyone had these problems with the older radio versions?
Just thought I'd add some info to this topic. I have been running Radio 1.54.00.10 for about 1.5 months with Schaps 4.20 and vp3G's 3.62.3 and have not had any problems with reception, phone use, etc, but I ran 1.54.07.00 radio for 2 days and it was terrible.
It would hunt forever for a signal. If I went into a building and lost reception, I would have to soft reset to get a signal (after I left the building). I figured something was gonna get damaged(too much heat).
I don't know if anybody's experience with that version was as bad as mine, but I hope this problem can be narrowed down to a particular radio rom.
sbrown138 said:
I have been seeing what I think is the beging of this issue. It started about a week or so ago, my phone locked up on a call so I soft reset it. IT cam back and I was able to use the phone again. About ten minutes later it locked again and this time when it came up my passcode would not work. After trying to log in 8 time it hard reset itself. I let it reset and then I upgraded my radio from 1.48 to 1.54.07.00 as I thought the radio was hanging the phone. A few days went by and everything was fine. Then I started to notice the radio was completely loosing signal and seeminlgy locking the phone. The only fix seemed to be a soft rest (at the time) This went on for a few days and eventually my password died again after a soft reset. and it hard reset me. At this point I upgraded from vp3G 3.0 to schapps 4.20 and 1.54.30.10 for the radio. Again it helped for a day or two maybe but it has not started to loose radio signal completely (no service and modem disconted error etc were I always have signal) I have tryed a few diffrent rom and radios in additon to all of these and still get the issues. Last night I got some more clues after installing the new google maps with the my location "soft gps". I was playing with it on my ride home folling my trip etc and about 25 min in my radio started acting up. This time the only thing that fixed the issue was to remove the battery and sim card and put them back in. I am startign to think this is a heat issue in one of the radio components. I also have a ruberized cover which could contrinute to a heat issue. Also for the record I have IPL-1.04 and SPL-2.10-0lipro.
Can anyone comment on ROM botloader etc AT&T would want to see on the phone if I got them to replace it? It is only like 3 months old.
Click to expand...
Click to collapse
I had the same kind of behavior with mine. Radio was 1.47
After a few days of similar misbehavior... the radio died
sdemon said:
It seems to be related to the newer radio versions. I am running the 1.47 that came with the official Dutch WM6 Rom and have had no problems what so ever with Schaps Rom. So my guess is that it is related to the 1.54 versions of the Radio.
Anyone had these problems with the older radio versions?
Click to expand...
Click to collapse
Nope, I had it with 1.47 back 6 months ago...
By the way
To me it is obviously hardware related: if I try to flash the radio 5 or 10 times I end up managing in flashing it (I have to try, retry, etc...) with another radio. However... I still have the No GSM issue, even after the new radio has been flashed
It's the best proof soemthing is broken inside, not just the radio
Alcibiade said:
I had the same kind of behavior with mine. Radio was 1.47
After a few days of similar misbehavior... the radio died
Click to expand...
Click to collapse
I've had this issue with every radio after 1.47, and multiple cooked ROMS, I've tried every radio newer than 1.47 with a bunch of different ROMS. My phone hasn't died....yet but I wouldn't count on it in an emergency or any urgent situation.
I haven't even had this phone 1 year, no way I'm going to spend 300+ AGAIN because of a ****ty HTC product.
What error messages are you guys getting?
I get (not verbatim) the following very often:
phone not ready, wait 15 seconds
answering modem has disconnected
(not a message) searching for signal
(not a message) no signal, just a ! in the signal meter
call not completed
(not a message) phone hangs when dialing a call
(not a message) received calls sent straight to voice mail when I have full signal, either a soft reset or attempt to make a call fix the problem. The attempt to make the call fails and the phone reconnects to the network.
I have noticed lately that I have less problems in 3G areas.
eagercrow said:
I've had this issue with every radio after 1.47, and multiple cooked ROMS, I've tried every radio newer than 1.47 with a bunch of different ROMS. My phone hasn't died....yet but I wouldn't count on it in an emergency or any urgent situation.
I haven't even had this phone 1 year, no way I'm going to spend 300+ AGAIN because of a ****ty HTC product.
What error messages are you guys getting?
I get (not verbatim) the following very often:
phone not ready, wait 15 seconds
answering modem has disconnected
(not a message) searching for signal
(not a message) no signal, just a ! in the signal meter
call not completed
(not a message) phone hangs when dialing a call
(not a message) received calls sent straight to voice mail when I have full signal, either a soft reset or attempt to make a call fix the problem. The attempt to make the call fails and the phone reconnects to the network.
I have noticed lately that I have less problems in 3G areas.
Click to expand...
Click to collapse
I have the EXACT same problem as eagercrow. The only difference is that I HAVE NOT *repeat* HAVE NOT mod, or use any cooked ROMs. When i'm using WM5 and radio 1.04, the problem did happen very often. Then when the official WM6 witn radio 1.47 release by HTC, i flash it straight away. It clears all the problem for a few month but some of the problem start to appear since last month:
answering modem has disconnected
call not completed
(not a message) phone hangs when dialing a call
(not a message) received calls sent straight to voice mail when I have full signal, either a soft reset or attempt to make a call fix the problem. The attempt to make the call fails and the phone reconnects to the network.
It happen in any area with weak network (less than 4 bar/full), either 2G, 3G or 3.5G.
For answering modem disconneted, i have to shut down the phone and remove the battery to solve he problem. I must say that the problem may be due to heat. Since when i using it as a modem, the phone gets pretty hot.
I wonder why since i'm using the official ROM only (i've never use any cooked ROM). Even HTC servrice center can't really solve the problem. (my phone board controller was faulty and HTC changed it for me. After that all those problem just vanish for a few month). HTC says its normal!. I paid almost USD600 for the phone. I'm thinking of getting O2 but my friend says he had almost similar problem.
Wonder why......
I forgot to add one more problem to the list, phone sometimes will not disconnect from a call, I have to soft reset
eagercrow said:
What error messages are you guys getting?
I get (not verbatim) the following very often:
phone not ready, wait 15 seconds
answering modem has disconnected
(not a message) searching for signal
(not a message) no signal, just a ! in the signal meter
call not completed
(not a message) phone hangs when dialing a call
(not a message) received calls sent straight to voice mail when I have full signal, either a soft reset or attempt to make a call fix the problem. The attempt to make the call fails and the phone reconnects to the network.
Click to expand...
Click to collapse
I get most if not all of these 'errors'.
eagercrow said:
I forgot to add one more problem to the list, phone sometimes will not disconnect from a call, I have to soft reset
Click to expand...
Click to collapse
I get this one alot! But first it drops the actual call then just hangs the dialer.
two more to the list:
- long error message about the number not being right or something
- call not completed
sbrown138 said:
I get this one alot! But first it drops the actual call then just hangs the dialer.
Click to expand...
Click to collapse
Yeah that is what is happening with mine, the phone call is ended but you wouldn't know it by looking at the phone.
Well i didn't do my searching right, so i posted my issue in a new thread...
My issue is almost the same...It all started with BT getting disconnected from headset, and only soft reset will connect again...and then, radio started to act up. Phone went to sleep one night, and the next stay when i tried to wake it up, it wont wake up. Had to reset it to wake it up...it came back up, but when i plugged it to the puter, the puter wont recognize it. Here is what has happened so far...
1. GSM works after soft reset, and when on phone the phone freezes. Soft reset is the only option...(call is continued until soft reset)
2. BT will disconnect and will take forever to start up
3. Phone will not be recognized by PC (USB device not recognized error)
3. Can flash OS, Splash screens, ext ROM using SD flash method, but will not flash OS with GSM...hangs about as soon as it starts GSM (about 12%)
4. GSM, protocol numbers are still intact
My phone is less than 2 months old and i didn't get my phone through AT&T, so no warranty...kinda screwed eh I think this is a hardware problem...
i installed the XDA Windows mobile 6 about 3-4 months ago on my SPV M3100,
everything worked fine untill just lately it started displaying just a plain white screen, not bricked because if i rapped on the power button a few times it would display everything normally?
problem is it has started doing it more and more often untill lately it decided to completely go white - i found out the phone still works just a blank screen? also some of the mounted buttons stopped working at times and would work othertimes?
ive fully charged it, turned it on and plugged it into my pc but im not sure what to do?
is it something to do with XDA, maybe some kind of virus or should i literally re-install the orange windows mobile 5 and send it back?
any help would be great! - im in a bit of a pickle here
thanks -Edd
wm6 spv m3100 white screen
hi there
if anyone is following this thread, i too upgraded first to 4.01 as good as gold, then to 4.30, Schaps ROM's. all fine but then the white screens started in 4.3, in the end about 10-14 days i had to remove the battery to boot the unit, and only thrn with PSU/USB plugged in, so power issue?
anyway i pushed thorugh to 4.31 alls currently well, keep you posted
cheers in all others senses great work all round
cheers pete
Yep, I've got this issue with my HTC Hermes but it only manifested itself after the upgrade to WM6?!
Can you ALL please tell us what bootloader you are running?
I followed the online instructions for getting Schaps WM6 ROM on board for my SPV. I shall dig them out.
mrvanx said:
Can you ALL please tell us what bootloader you are running?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=352857
Hi Folks
My Hermes/Tytn is an Orange M3100. Recently it has begun dropping calls, or rather, ignoring them. The caller could hear a ringing tone but the phone wouldn't switch on, show me an incomming call or anything. A short while later, usually after I'd switched it on (I mean, the screen, "off" is that it's on standby) I'd get the notification of a missed call. More often than not it would come through after I had made a call.
This reached a "point" on the weekend where I missed about 17 calls from the Agency to get work for me as I was the only one available
So. I upgraded as reccomended on here. Up to HardSPL 2.10, Radio version 1.41 and then upgraded to Schaps 4.22 WM6 Rom.
Now, I made sure that ActiveSync has connected and synchronised, and all my contacts and PIM info is in Outlook. However, A/S won't transmit the information to the PDA, even though it tells me it's synchronising.
The only way I have managed to get my PIM data/address book back onto the PDA was by running a custom SPB backup file to restore the calender, sms and phonebook.
This is where the fun starts. My PIM and Tasks then go "read only" merely by having a warning telling me I have no memory and to go and close other programs down. But there isn't anything else running!
Fine. Right. Ok. Obviously I've done something wrong. I did a hard reset this evening. It wiped all the data internally and reset it. I changed the details to match the username that was already stored in A/S and plugged it in.
It tells me "Connecting" and the green thing swirls around but doesn't actually do anything.
I have heard mention of the MTTY software, so I've got that here. But it won't allow me to connect on USB, only Com1, 2 or 3.
So I've a pretty useless phone at the moment. It's got none of my files on there, the satnav is rendered useless merely because I can't install the sod and all the other problems to go with it.
Short of screaming abuse at it and throwing it across the room I'm a bit stuffed. And I can't spend anymore time on it as I've got to be getting up for work at 4am (only finished tonight at 8pm ) for another full day
I've read the wiki, I've gone through the pages and pages and, er, pages of posts but I'm hitting a brick wall somewhere. I'm not as bright as you guys, but I get by.
TIA. Elwyn
Click to expand...
Click to collapse
The device is no longer worthwhile for me and have spoken to Mike Channon over it. If you can change that or help me change it I would be grateful
Mikechannon is the main man when it comes to the hardware side of things, if it was an early bootloader issue (related to bad NAND blocks) then thats what i was questioning your SPL version about.
If mike is confident it is the hardware problem then id take his word for it, the guy rocks
/me has to get his mikechannon ass kissing back into shape again hehe.
mrvanx said:
Mikechannon is the main man when it comes to the hardware side of things, if it was an early bootloader issue (related to bad NAND blocks) then thats what i was questioning your SPL version about.
If mike is confident it is the hardware problem then id take his word for it, the guy rocks
/me has to get his mikechannon ass kissing back into shape again hehe.
Click to expand...
Click to collapse
Not entirely sure what it is yet. If WM6 wrote to the 'wrong' part of the memory, would reflashing back to WM5 fix this?! Is there a way of repairing NAND issues?
MrVanx, I looked in the original thread that I posted in about this issue and followed you're link. Not sure whether I did or didn't at the time, but I can see there are instructions for downgrading the ROM from 6 to 5. However I am now in the situation that I can't use the USB cable as it causes it to white screen, but probably could if I did it via memory card....
white screen continued
hi there
sorry about lack of info i installed olipro 1.4 as per the instructions at the wiki i think. mine doesnt boot white, it turns white/fades to white when in use, or more commoinly i will press off after use, then later turn the unit on, and it will come white. first few times it si normal after 2nd on/off, then it stops completly requiring a hard boot, then that stops and it requires a battery off, then that stops. however it always seems to repsond when power connected, even if 100% charged or just off.
it feels to me like a power issue, still there in 4.31, wasnt there in 4.01, going back now to see if its hardware.
i will give as much info as you guys need, i got my phone from orange in may 2007
pete
white screen update
hello again
still on 4.31 activesync isnt playing at teh moment but anyway.
on the screen thing, if i leave the unit standby itself and then power back on it seems fine, so far 3 hours of good, no white screens.
thanks pete
hi there i face this problem with my imate jasjam sorry to tell you that but this problem is a hardware problem you be confirm that it hardware by push by your 2 fingers below the screen and above the keys like you catch"hold" something bush the power key again the white screen will be disappear .sorry if you don't understand me because of my English.
Hi everybody.
Anybody solved problem with white screen?
I have the same truble as EddTQ - White blank screen & also some of the mounted buttons stopped working rarely 2 week before white blank.
same problem here.
Maybe a radio problem?
Folks,
The problem you are describing sounds like the flex connector.
http://forum.xda-developers.com/showthread.php?t=321163&highlight=white+screen
This thread should give you some details. I had the same problem but phoned Orange who sent me out a new one in 9 hours!
exactly
What happes is exactly the problem explained by alkizmo ...
thanks.
Have HardSPL installed on phone. Got phone on eBay - has very few hours. Came with a Rom that displayed TEST ONLY which was WM5. GSM radio worked, Bluetooth worked and Wifi worked. Tried installing shipped HTC WM6 Rom - did it through ActiveSync - should have used MSD card. - Rom installed though everything was ok but didn't install a SIM card to test phone - used it as PDA and WIFI for a week no freezes. Now this morning wanted to switch phones over and inserted SIM - saw NO GSM on boot - never really noticed it before.
Checked in ABOUT section to see if a radio was loaded - comes up blank. Read some things about NO GSM errors - got a little nervous - so I thought I'd reflash entire ROM tonight with SD.
Followed directions and get into update process and it seems to freeze at GSM with progress bar at about 15% - for about 30 minutes.
Removed battery and it boots to TRICOLOR. (I freeked out at this point)
Put a HardSPLv7 on SD card and did the above - update was successful
Phone boots up to OS still with no GSM
Tried the update process again with the same ROM - still has problems and never gets past the same point as before. Will try another ROM but I'm a little doubtful. If I can recover it back again will try just upgrading radio to see if it makes a difference.
ANY SUGGESTIONS or is the hardware fried?
Thanks.
OK, think it may be back and I was able to reflash using a wm6 stock HTC ROM. Think either my original flash of the same ROM was bad - downloaded a new file and flashed with the SD - originally did it via ActiveSync.
To get it to work I did a couple of hardspl reflashes and got into the OS. DID a couple of hard resets and magically GSM appeared. Turned phone off and then NO GSM appeared again. Did the hard reset again - came back. Not taking anything for granted put in a SD card and reflashed. Held my breath and for some reason it did a complete flash and never really hung up for more than a minute or two. Soft reset - GSM was there. Turned phone off and on a few times and its still there. Phone now finds the GSM radio much faster than before. Can make and receive calls (does wake out of sleep) - signal strength is same on my other Cingular 2125. Will try out tomorrow and see how it goes. Either the reflash does it or something is loose in the hardware but if it works a few hours tonight it should be good.
Will be a little hesitant to reflash after this but will see after a stress test.
Hold both softkeys and hold the power button
You can also hold both softkeys and put the stylus into the reset hole. Tell me if that works.
Initially no. When I attempted to flash the HTC Factory Rom it froze. Prior to that I did a couple of hard resets using the two softkeys and reset pin. With the resets couldn't get the GSM radio to turn on. Tried the ROM flash but it froze (about 1/10 of the way) - so I basically OS bricked it by removing the battery when it was at this stage. Got to the bootloader screen. Tried to flash OS again with SD card - still froze. SO I thought reflash HardSPL and the OS magically appeared and did the steps above.
After a couple of hours - call made, turned off and restarted device no problems still have GSM radio. Can receive a call when in standby. May try to do another hard reset and see if it still works after a day or so of testing phone but I want to try it for a few days by turning it on and off and making and receiving calls. If I can do another hard reset and everything works I think it was just a bad initial flash through ActiveSync. May get bold and flash another ROM as a test.
Since the phone worked with the TEST OS when I got it I think the only factor is the WM6 flash that I did. More than likely the hardware is OK but only time will tell.
I don't believe you will recover your radio rom now as you interrupted the flash. It generally takes 30 MINUTES to flash a complete rom. You stopped it during the radio rom flash, BIG MISTAKE....
If you can find the SHIPPED STOCK ROM or the original radio rom then you might have a small chance at recovery, we're talking about you winning the lottery 10 times in a row chance...
If you try to flash anything but the original radio rom then you can kiss the phone functionality goodbye....
Good luck finding the right roms...
Cheers...
Its not bricked. In my post said I did a full recovery and its working with the stock HTC WM6 ROM with the HTC radio. I can receive and make calls. Able to ActiveSync with the PC and have hard reset a few times just to make sure all is well. I believe there is still a hardware problem - either a loose connection inside or something else is going on but I think its definately hardware. When the stylus is out of the holder EVERYTHING works fine - have a signal - can sync - can charge it - no issues. If I put the stylus in part way no problem - push it in all the way during a call it will still say connected yet will hear nothing and can't disconnect. Pressing end has no effect yet the phone will still function - just the in call symbol stays and the green led still flashes.
Turn it fully off and back on with stylus out - shows GSM radio code and phone will now work.
Have to check the service manual to see if the stylus holder when the stylus is inserted pushes on anything vital. Can't imagine thats it. But so far with the stylus out everything is ok. Will attempt to use it tomorrow see if thats it.
Know it sounds stupid but thats what I'm observing so far. Its late here see what happens tomorrow
Thing is running and can use the phone (no static, three bars) but last night had a few no GSM messages during a cold boot. Ran it all night and it seems to be working - booted a couple of times, charged it, sync'd it and actually put the stylus in (don't know if thats the problem) and still working. May be a loose connection that is currently ok but who knows when it will stop working. Other possibility is heat or a failing radio. Could also be battery but thats doubtful. Could have messed up the stack during the initial flash so I'll see over the next few days. This one is starting to drive me a little crazy because it works then for no reason it will stop then resume after a hard reset or reset. Could also just be the version of the ROM I'm using but it came from the repository on XDA-Developers. Just rebooted it when I was typing this and it still finds GSM radio.
Tried it for a day and I think the radio is fried. Started out finding GSM then when driving around with my Bluetooth heard a bleep which indicates loss of signal - saw it hunting then it finds the signal. During a call for about 3 minutes just drops call and on the screen the dialer won't let you disconnect the call.
Rebooted got the NO GSM message - eventually found it - briefly then NO GSM again.
Tonight opened it up and reseated and cleaned motherboard contacts including radio. After hard reset got GSM again - briefly. Then no GSM
Tried upgrading and downgrading radio via SD card - no go would only hang up Tried complete with OS - same thing. Tried through ActiveSync method SSPL and got same.
So I think the phone is pretty much not really a phone - can still boot into OS. May try some more but I think its definately a motherboard issue. Shouldn't be that hard to flash and the GSM should at least be stable.
When I bought it on eBay and first turned it on saw a TEST ONLY message on boot with a WM5 Rom. The seller was a little vague just said it freezes sometimes. Got it cheaply thankfully so I'll keep hunting around for another unless someone has a suggestion?
The Radio seems to be the touchiest part of the Hermes. When it fails theres nothing that seems to be able to fix it. Look for another cheap Hermes. At the very least you will have spare parts.
how weird is this I have just gone through just the same problem and took a day to sort it out . ok here is what I did in the end . now what you need is any official rom pref wm5 . I can send you a link if needed to the one I used ... now try flash it from the pc it will stop at 12 percent ....... now take battery out and boot in bootloader mode .... now flash any rom that's wm6 etc .... devise will restart .... now take battery out and re boot it may take two or three boots to get it working prop without the no gsm error but trust me it will boot . when its booted up flash the original wm5 shipped rom run through the rom sequence and when its waiting to flash saying zero percent manualy put your phone in bootloader and wait 30 odd min tadaaaaa phone is now perfect ... now flash any rom you like as the radio is fixed . its something to do with the 12 percent bit it hangs on .??!!! sorry its long and complicated but I have my hermes back to life through doing it ................... let me know how you get on bud. if needed 07832999919 uk . so its 0447832999919 oh I have hard spl 1.40 spl 1.1 or something lol can't remember . anyway good luck
Ok, think I initially really messed up my flash and the WM6 which was the official HTC version may have been corrupted but showed full flash. When I tried again I would also get the 12% even with a SD flash. So I tried flashing just a RADIO ROM which did complete. The NO GSM message still would pop up maybe 50% and not necessarily everytime.
When to MTTY.EXE and did a bad block check - no problems
In MTTY did a FORMAT/CLEAR.
Left everything alone and again reflashed just the RADIO - things seemed to be better - less NO GSM.
Tonight - just before you posted I successfully did a complete reflash with the HTC WM6 rom with Radio 1.48. Very surprised it worked this time - no hangups except during the GSM part which only stopped a minute or two.
Complete reflash in about 10-12 minutes with the SD card method.
SO far things are working - tried a reboot a few times and now radio is found every try. Will try for a few hours and try again tomorrow.
What I did have is a white screen/with image once - it was cleared by just pressing briefly the power button. So it may be heat related - don't know.
Keep me posted in this thread whats going on and I'll do the same.
What ROM WM5 did you flash to get yours to work?
Spoke too soon! Put in a sim card - powered up and it worked. Tried making test call and it worked. Tried again and it showed dialer and dialing and never connected. Could not use the dialer to hang up. Also showed drop in network. Tried turning phone radio off in dialer and back on - showed !X. With the phone off hook image at the top bar. Tried again - same thing. Expected to see no GSM when power cycled and it did show NO GSM.
Right now its working even after a few power cycles but honestly I think the successful flashes may be due to the GSM radio being found. If it doesn't find the radio and you attempt to flash thats why it hangs. If you phone works for a few days or day I'd be very surprised. The real test is to try it when moving from tower location to tower location. Thats where I noticed the radio was acting up. With a bluetooth headset it will beep indicating a drop in carrier. When its doing this the radio isn't working properly and can't lock on to a signal
If your phone does work PLEASE post what you did and what files were flashed.
For my phone I think its heat related. Possibly the heat from the circuitry is opening up or stressing out a component causing it to fail. I really think my motherboard is faulty and reading on the HERMES this isn't that uncommon. Being that the phone has so little hours I think it must have been a return or factory reject.
More than likely I'll have to purchase another phone needing a screen or one thats in poor shape to salvage the motherboard and attempt to put it in my case since the housing and screen are pristine with little to no use. I've been told that any 8525 motherboard will work but I doubt it since the Dpad is different and I have a front video camera.
No, ANY Hermes mainboard will work... Hermes are identical internally, even the 8525 is able to use the front camera, it just isn't included in that model.
Cheers...
Thanks, makes my life easier!
ok mate i used htc orig rom by orange uk google the words,,,, orange spv m3100 update ummm ok hang on il grab the link for you ...
http://www.orange.co.uk/business/downloads/SPV_M3100_ROMUpdate_1007.exe then flash hard spl then update your rom to whatever you like ,,, hope this helps buddy
Might try it tonight but I really think I need a new mainboard. I am able to flash only when it finds the GSM and I think any hangups are due to the GSM radio circuity failing or some strange power flux on the motherboard. I am having strange multiple freezes/slowdowns as well as NO GSM errors. Tried a WM5 and WM6 specific for my HERM200 and no change. When it works it will work and make and receive calls but after a while without a load but under load - multiple calls, running excel or other things the radio will drop or it will attempt a call, not connect and will not let me hang up. No software update will fix this issue - it has to be hardware.
If I have successfully done base HTC ROM flashes - complete with radio phone should theoretically work. I have to face reality with this one which although looks pristine is a lemon and have to buy a working beat up 8525 and try the motherboard as long as the seller assures that the phone can make and receive calls without problems.
Also have other issues with screen fadeout which I know is tied to the dPad controller - but I can live with that for a while and I have a source for a part replacement and can try a quick fix to verify its just the dPad.
You got lucky so far - but if you try to use the phone all day running multiple programs or CPU intensive tasks your radio still may fail. You could also try upgrading the ROM again to something that is MFG and see if it takes.
It is possible to flash the OS without flashing the radio, It will be a cooked rom but they're better in most respects than a stock rom. Faster, leaner with all the bloatware removed.
No software change is going to fix this. Its not a software bug its a flaw in the hardware. Can't flash a radio Rom - thats a chip problem. Its basically a low level format and write to eprom. Thats pretty basic. Also making and receiving calls is also pretty basic. The dialer has been around for a while and is pretty stable.
Every time I reset or turn on my fone after shutting down, it will stuck at the logo boot up. It wasn't like that when I first bought the fone. Now it's getting worse and worse since the issue happens so frequently.
I have to take out the battery and put it back, then wait for about 3 to 5 mn before I turn the phone on.Then it would boot up as usual.
Is there anyone facing the same issue as I am? Any suggestion guys?
Are you experiencing excessive heat when this occurs? Also, can you give more info such as: does this happen only after recent charging or does it ever happen when the phone has been turned off for a long time? Was there any recent apps you installed or ROM changes when this started happening? Was there any potential damage done to the phone -dropped it, got it wet, or microwaved
When you say frequently, does that mean every time you restart? every other time? every five times?
Lastly, do you have any other issues/symptoms other than freezing at startup? Does the phone ever freeze during normal use?
i'd suggest you do a hard reset of your phone (hold down both vol up and vol down keys while powering on/resetting). that should fix the problem. if the problem still persists, it's probably some hardware faults.
Me too
My HD2 just started doing this too. It was fine for 7 weeks I have owned it. However, as described in this by OP, when doing soft reset would it would also get stuck on bootup logo. I'd have to remove the battery for a few minutes before it would bootup.
However, my HD2 also crashes and upon reboot then get stuck on bootup logo. It appears to crashes randomly eg not with any particular program or action.
I figured it was software issue so did hard reset. This worked fine. After hard reset the only software I loaded were Total Commander and Cookie Editor.
After Cookie Editor install I did soft reset and it got stuck on bootup logo. : (
So I did another hard reset but it hung up again upon reboot on bootup logo.
This appears to be a hardware issue. But has anyone else had same issue?
T-Mobile HD2
Stock ROM
Purchased July 6 2010 from Expansys
yes i am experiencing the same problem and i have uploded a video on youtube showing this! Yes my phone heats up when this happens..
Hi. I got this problem for quite sometime and am so used to taking out and putting back and taking out and putting back the batt.
But now I have another prob: my ringtone suddenly went soft and I now have to keep myself alert all the time to see if there's any incoming call or SMS.
I would like to do a hard reset but the question is: will it set my phone back to the stock ROM or still retain the updated version - 1.66.707.1?
Thanks in advance.
Stormrider75 said:
Hi. I got this problem for quite sometime and am so used to taking out and putting back and taking out and putting back the batt.
But now I have another prob: my ringtone suddenly went soft and I now have to keep myself alert all the time to see if there's any incoming call or SMS.
I would like to do a hard reset but the question is: will it set my phone back to the stock ROM or still retain the updated version - 1.66.707.1?
Thanks in advance.
Click to expand...
Click to collapse
It will retain whatever rom you are using
Htc Hd2 vodafone UK
HD2 issue
After some more searching it appears this is not uncommon for HD2. Its not clear to me if it is specific to T-Mobile HD2 or HD2 in general.
It appears to be a hardware issue. Although that is not 100% clear either. I find it hard to distinguish what some people report as 'freezing' which i believe is different to the issue described in this post which is 'hanging up' or 'getting stuck' on boot up screen - in my case it is the T-Mobile 'stick together' pink and white screen/logo.
(The 'freezing' issue that i believe is different to this 'getting stuck on bootup logo' issue appeared to have been resolved iwth new T-Mobile ROM - and I never experienced it on my HD2).
The resolution for getting stuck on bootup screen issue described here appears to have been to exchange HD2 (although some people exchanged up to 6 times and keep getting same issue!)
I think it is important to note that my HD2 performed fine for 7 weeks with lots of soft resets, hard resets, and lots of software installs (though no ROM reflashing) but within last week or so, start crashing randomly, then upon reboot get stuck on bootup screen/logo. This also became more frequent as time progressed. After doing hard reboot, the issue is now acute, eg it gets stuck on every reboot, and crashes more often.
This leads me to think some hardware has failed or degraded and is getting worse, maybe a connection/soldering etc?
However, is there any possibility that a ROM could 'degrade'? Can a ROM have a setting that is modifiable? (I know it is 'read only memory' but is it really?)
Anyways, love to hear from others on this issue.
Same problem here. Bought my HD2 in june. Cooked my own rom with Chucky's kitchen. Flashed different radios, hard resets, task 29 etc. Absolutely no problem. Worked fine for several weeks. But sometime it begun to freeze, auto resets, stuck at boot logo. It was getting worse. Even flashing stock rom it hungs at boot logo.
Now my HD2 is out for repair. Now waiting for returning. Hope they will change the motherboard.
several people have had their motherboards replaced and that has seemed to fix it for them. You'll probably have to fight with htc or your carrier, but should be able to get it replaced.
Hi guys. Another question:
I'm considering doing a hard reset. How do I store my messages before doing it? I can't seem to locate the folder that keeps all my messages.
TIA.
HD2 is an odd one
Thanks for replies. I really don't want to send it in .. but it will probably be the only way to resolve the issue. It will cost me courier there and back, and $20 'triage' fee .. total cost to me will be ~$100 just to have them look at it. Price of doing business I guess.
Anyways, I realized that one of my issues was that it was crashing when syncing. A little digging reveals that HTC Sense does something to all contacts when syncing first time putting a bit of html in contact notes field (weird but it is true .. its their way of reminding you bought an HTC phone?) So once I got it up and running, I disabled Sense and syncing went fine, no crashing.
(Btw, Sense also appears to do something with SMS msgs too so if you have lots it crashes on due to this reason too).
However, even with plain Jane MS today screen (eg not using Sense) it still crashed once on sync and again when listening to radio. Both times had to remove battery for few minutes before it would reboot without getting stuck at bootup logo.
But so far it seemed to be working 'better' without using Sense.
So, I re-enabled Sense to see what would happen and over a day it has crashed twice. I am going to see how it behaves for few days before sending it in as RMA repair.
Still, important point is that it was ok for 7 weeks, and then started crashing, more and more, even after hard reset, though some of issues may have been due to Sense (which is reported by many users).
It is still not a 'normal' thing for a $700 consumer device to have such erratic behaviour. So, given others have exchanged crashing handsets for new handset that has no issues points to underlying hardware issues as suggested above eg motherboard.
As comparison I also have HTC Diamond 2 which has been rock solid for 2 years of continuous use even with lots of software install, tweaking, reg hacks, etc.
Stormrider75 said:
Hi guys. Another question:
I'm considering doing a hard reset. How do I store my messages before doing it? I can't seem to locate the folder that keeps all my messages.
TIA.
Click to expand...
Click to collapse
I don't text a lot so i just hard reset without saving .. but do a quick search on on XDA for SMS backup or PIM backup .. during my searches I am sure i have seen a couple of utilities that do what you want.
genoki said:
I don't text a lot so i just hard reset without saving .. but do a quick search on on XDA for SMS backup or PIM backup .. during my searches I am sure i have seen a couple of utilities that do what you want.
Click to expand...
Click to collapse
Thanks. Btw I read before we can actually 'disable' Sense.
How do we do that?
Sense - go to Today
Go to Start - Settings
- iI you see the black HTC Settings (has 'Personalize' on top of items) then go to Menu and select 'All Settings' (this will show Windows Mobile's Settings. HTC Sense 'Settings' doesn't everything Windows Mobile Settings has or shows it differently)
- Select 'Today'
- Select the 'Items' tab in Today
- Check 'Windows Default' and click OK in top right.
This will 'swap' out HTC Sense 'today' with Windows Mobile standard Today screen and voila you will have 'disabled' HTC Sense and you are back to using Microsoft's Windows Mobile 6.5 version of Sense (not anywhere near as useful or neat-o to look at but hey they are pretty happy with it )
genoki said:
However, even with plain Jane MS today screen (eg not using Sense) it still crashed once on sync and again when listening to radio. Both times had to remove battery for few minutes before it would reboot without getting stuck at bootup logo.
But so far it seemed to be working 'better' without using Sense.
So, I re-enabled Sense to see what would happen and over a day it has crashed twice. I am going to see how it behaves for few days before sending it in as RMA repair.
Click to expand...
Click to collapse
Just by disabling Sense is not going to make it work. I had this problem with my HD2 also and without using Sense it seemed to be working (there were fewer crashes), but only for few days. My HD2 was getting worse day by day - it was not crashing only if it was not touched (it was crashing just cycling between Sense tabs or by initiating a call).
At repair center they told me (after three weeks of waiting) that the motherboard must to be changed.
Is it possible to damage it by flashing custom ROMs?
For me, this problem appeared after just one month of usage. I was flashed some custom ROMs.
Now, I have a new HD2 but I'm affraid to flash a custom ROM (at least in the near future).
I have my HD2 back. Took me 2 weeks, the repair center changed the motherboard and got an new IMEI.
Now all is working, no more stuck at bootlogo.
But i'm on stock rom (1.66) with 2.07 radio. No way to run Android with this radio. Hmm...
axman79 said:
Is it possible to damage it by flashing custom ROMs?
For me, this problem appeared after just one month of usage. I was flashed some custom ROMs.
Now, I have a new HD2 but I'm affraid to flash a custom ROM (at least in the near future).
Click to expand...
Click to collapse
I'm afraid as well to flash any custom rom now. For Android i need to HSPL and flash a 2.08 radio or greater to use it. But i'm stick on stock rom for sure.
I want to know as well if it possible to damage it by flashing customs roms ?
As i stated earlier, i flashed plenty of roms, doing task 29 etc., in the end stuck on bootlogo.
Thanks for the feedback on your repairs axman79 and Kalip. Btw, aside from courier cost there and back, did you have to pay the $30 'triage' fee or whatever they call it? Also, did they challenge your observations at all or did they just replace motherboard without question?
Yah, disabling Sense hasn't stopped my HD2 from crashing eith. Without using Sense it crashed several times while using Opera and more than a few times while syncing over the past three days. Also, it still gets stuck on reboot often, requiring battery to be removed for few minutes before rebooting.
So, guess I will send my HD2 in for RMA repair too (and wait for up to 3 weeks) and hope I get a functioning device in return.
Interesting though I didn't flash my HD2 but it went from 'good' to 'bad' in similar way that your two HD2's. From reading other posts around here on XDA and elsewhere it appears that HD2 motherboards fail with surprising frequency and for variety of reasons.
Would be nice to know if HD2 motherboards are unusually delicate and something physically breaks, or if there is some electrical operation, eg charging it on USB or unusual combination of button pushes that shorts something out?
The fact that battery has to be removed for few minutes in order to get thing to reboot hints that something requires charge to dissipate eg a component somehow 'locks up' which causes crash, and needs to be discharged by removing battery?
genoki said:
Thanks for the feedback on your repairs axman79 and Kalip. Btw, aside from courier cost there and back, did you have to pay the $30 'triage' fee or whatever they call it? Also, did they challenge your observations at all or did they just replace motherboard without question?
Click to expand...
Click to collapse
Was flashing stock rom with stock SPL, was at the shop where i bought it and they send it. I told them it stucks at bootlogo. Repair center changed motherboard without any question. Cost me nothing.
genoki said:
Also, it still gets stuck on reboot often, requiring battery to be removed for few minutes before rebooting.
Click to expand...
Click to collapse
Ja ja, same here.
genoki said:
So, guess I will send my HD2 in for RMA repair too (and wait for up to 3 weeks) and hope I get a functioning device in return.
Click to expand...
Click to collapse
Yes you will, but dont forget to flash back stock rom regarding SPL !
genoki said:
Interesting though I didn't flash my HD2 but it went from 'good' to 'bad' in similar way that your two HD2's. From reading other posts around here on XDA and elsewhere it appears that HD2 motherboards fail with surprising frequency and for variety of reasons.
Would be nice to know if HD2 motherboards are unusually delicate and something physically breaks, or if there is some electrical operation, eg charging it on USB or unusual combination of button pushes that shorts something out?
The fact that battery has to be removed for few minutes in order to get thing to reboot hints that something requires charge to dissipate eg a component somehow 'locks up' which causes crash, and needs to be discharged by removing battery?
Click to expand...
Click to collapse
I want to know as well !
hey guys. I am so glad I found this post! I have exact same issues ith my HD2, it's driving me nuts.
I kept sort of log and described my problems in this post: http://forum.xda-developers.com/showthread.php?t=712729
I think I have to send my HD2 for replacement or repair.
Can you please tell me how can I get my phone fixed/replaced?
I got the US T-Mobile version, but I don't have account in T-Mobile. Can I deal directly with HTC? Where do I have to call to get RMA number etc.
I would greatly appreciate your help!
KML
I have had problems with my HTC HD2 for a couple of weeks with things like the home button not working, the screen going to landscape all the time even without turning it side on, when I am making calls the speaker turns it self on and goes into landscape too. I have upgrade the o2 rom from HTC to 1.72.206.3 (86372) WWE and that fixed the problem for 2 days now its returned to doing whatever it likes. Please help as I love the phone but its driving me mad.
'stuck in car kit mode', , , hardware fault, the usb port is shot, save yourself weeks of trying to fix it and just send it for repair.
http://forum.xda-developers.com/showthread.php?t=619859
on the plus side, o2 replaced my screen too, and its much better than the screen it shipped with.
Would it worth doing a hardware reset 1st before sending it back?
only from the point of view of not sending them your contacts and data, , they will flash the latest rom anyway.
The big danger is if you have hspl installed, in which case you MUST remove it, else they will refuse to fix it.
Oh and if you have unlocked the network, you will need to get a new unlock code, cos the IMEI will change when they change the mo. board, and it will be locked again.
Great thanks will get it sorted out this weekend then. HTC said they would look at it to. Which is the best option. I dont know what hspl is so I dont think I have it on the phone
ahh well you would know if you had hspl'd.
O2 were fine for me, gave me a freepost address to use, and i got it back 6 days after posting.