set itself? Unfortunately, over the night it seems like it missed around 20 minutes. This means, i was today late at work :-(
Any idea is truly appreciated, actually, my boss would appreciate it, to be honest....
Best
we
I have the same problem: over the night, during the battery charge, the clock and the day sets itself at random (yesterday I flight to 1984 ... )
Very strange... do you guys have an HTC non-branded phone or one branded from your operators? It could be a bug in the operator ROM
mkhattab said:
Very strange... do you guys have an HTC non-branded phone or one branded from your operators? It could be a bug in the operator ROM
Click to expand...
Click to collapse
No. Its a HTC phone, only branded by them. But part of this behaviour seems to track back to our win2k3 server. It's systemclock is behind real clock 25 minutes, and as soon as i connect to the network, my Win XP clock sets itself back this 25 minutes, therefore the connected phone also does the same. But it looks like it looses also sometimes some more minutes over the night as well.
Will doublecheck again tomorrow morning.
we
My phone is an HTC branded TIM (ITA). I dosen't connect whit any server. I put my phone in charge by night and in the morning find them in the past ...
who_else said:
No. Its a HTC phone, only branded by them. But part of this behaviour seems to track back to our win2k3 server. It's systemclock is behind real clock 25 minutes, and as soon as i connect to the network, my Win XP clock sets itself back this 25 minutes, therefore the connected phone also does the same. But it looks like it looses also sometimes some more minutes over the night as well.
Will doublecheck again tomorrow morning.
we
Click to expand...
Click to collapse
we,
If that's the case then your phone is definitely picking up the time change during a synchronisation run or something. There should be an option to disable the network based time sync... I know there's a registry edit to enable it so maybe we can reverse it. If you disable Microsoft Direct Push while your phone is charging through the night, does it still change the time?
use this, i cant remember where i grabbed it from, but it allows you to use your data package to sync with a time server.
Related
Suddenly this morning my GSM died. No, it actually didn't die. When I go to phone settings/network and choose manual, it searches and finds all networks in my region, but then I choose the network my SIM belongs to and the phone says it cannot register on the network. I tried flashing a new radio, stripped ATT radio, new ROM etc. always the same problem. By the way the green flashing led is not working as well. When the phone initially boots, the GSM version is displayed correctly.
So, did anybody had a similar problem before?
somehow it is working back now after over 36 hours of death. I left it in airplane mode through the night and replaced the battery before going to sleep (I had a spare). Now it is functional. I don't know what the problem was, but may be the battery. I will try it with the other battery later and let you know.
ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes. no big deal, boot right back up again. unlocked the screen, got to about the point where the sense weather displays and bam reboot. then even if i left it alone, it would constantly reboot. it got so bad to the point i couldnt even get it into h-boot. so i let the battery die, charged it up then booted it into h-boot and did a factory reset. reset worked fine, got 70% of the way through set-up then bam, boot loop
let the battery die again, factory reset it boot i into recoverymode, and was able to reboot and set it up. used it for about 10-20 mins, started syncing up accounts and stuff figuing whatever i did fixed it. bam, reboot. now im at square 1.
now im in my 14 days to exchange it but every damn store in boston is sold out, and since im an employee of at&t it get least priority to inventory(yes even though i am also a paiyng customer, seems kinda stupid but whatever). and i dont wanna deal with somerhing refurbed if i have to do a warranty swap...
so ANY ideas or help would be great.
waterhurley said:
ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes
Click to expand...
Click to collapse
When you wiped and restarted, did the device begin to restore your installed apps? I would try a wipe without the device restore, just start it clean.
waterhurley said:
ok i just got this hting less then a week ago, and 2 nights ago i was loading some game and the thing crashes. no big deal, boot right back up again. unlocked the screen, got to about the point where the sense weather displays and bam reboot. then even if i left it alone, it would constantly reboot. it got so bad to the point i couldnt even get it into h-boot. so i let the battery die, charged it up then booted it into h-boot and did a factory reset. reset worked fine, got 70% of the way through set-up then bam, boot loop
let the battery die again, factory reset it boot i into recoverymode, and was able to reboot and set it up. used it for about 10-20 mins, started syncing up accounts and stuff figuing whatever i did fixed it. bam, reboot. now im at square 1.
now im in my 14 days to exchange it but every damn store in boston is sold out, and since im an employee of at&t it get least priority to inventory(yes even though i am also a paiyng customer, seems kinda stupid but whatever). and i dont wanna deal with somerhing refurbed if i have to do a warranty swap...
so ANY ideas or help would be great.
Click to expand...
Click to collapse
I'm with ya. Mine was solid for the first couple of weeks. Now its just a bootloop. Oddly, it was fine while I was on a flight today. Maybe something to do with the radio??
---------- Post added at 01:34 AM ---------- Previous post was at 01:27 AM ----------
And FYI I'm on the horn with HTC who says its a problem with the SIM. I took it out and its working just fine on wifi. Of course they have no resolution and offering to do nothing for me, other than "they're looking into it". It did stop the reboots for me though.
Same problem
I have had the same problem. Taking out the sim worked for a day but now it still reboots. Doing a clean factory reset doesn't work. It will re-boot over and over until it runs the battery out.
HTC said they are looking into it. WTF.
I use mine for wifi only, no SIM...I've been stuck in the boot-loop of death 3 times and the only thing I can do is let it run till dead. Really lame...and I was outside my 14 days.
Best build quality of any tablet I've owned (just about all of them) but it really has quite some bugs.
Thought I would share since I feel the HTC rep is full of BS with the SIM solution.
Sent from my SCH-I905 using xda premium
cramjammer said:
I use mine for wifi only, no SIM...I've been stuck in the boot-loop of death 3 times and the only thing I can do is let it run till dead. Really lame...and I was outside my 14 days.
Best build quality of any tablet I've owned (just about all of them) but it really has quite some bugs.
Thought I would share since I feel the HTC rep is full of BS with the SIM solution.
Sent from my SCH-I905 using xda premium
Click to expand...
Click to collapse
I agree with what you've said and feel that if we can't get some root access and start cleaning this thing up it will not live up to expectations... I'm finding less and less reasons to use it each day.
By the way. back on topic. I've gotten a reboot 4 times today while trying to get the gps to hook up and navigate. and it never has connected!
FYI: They're saying it's location-based now. HTC made me give them all the addresses I was at while it had been rebooting. It's happened to me in Chicago, where I live, and DC over the weekend.
I got this thing for remote administration. It's worthless to me without a SIM card.
AT&T is sending me a free one though. Guess I'll see if it happens on that one.
mattyass said:
FYI: They're saying it's location-based now. HTC made me give them all the addresses I was at while it had been rebooting. It's happened to me in Chicago, where I live, and DC over the weekend.
I got this thing for remote administration. It's worthless to me without a SIM card.
AT&T is sending me a free one though. Guess I'll see if it happens on that one.
Click to expand...
Click to collapse
I just landed in McLean and my device is rebooting like mad unless it's in airplane mode!!!
I've disconnected all mobile data and am connected with wifi only and so far no reboots... Will keep you informed but suggest you attempt same. 2:15pm Still no reboot!! 3:45 turned off airplane mode... rebooted twice already.
10:57pm. No reboots once I got out of DC/McLean area and into Baltimore. Back in Texas now and no reboots since landing and corrected to 4g
My reboot problem solved with workaround - boot in portrait mode
I had what may be a different issue than described in other entries on this thread, but here's my story:
1. Rebooted the device manually (to clear app memory)
2. Touched screen to log in
3. As soon as circle dragged to middle of screen, device reboots
(repeated this many times in frustration, then)
4. pulled SIM Card and microSD card, same issue
5. Put device in portrait mode (HTC logo on right, charger on left)
6. touched screen to log in
7. get to password entry screen.
8. enter password, I'm in!
9. Insert SIM, manually rebooted, log in with Portrait mode, works
10 Insert SD card, manually rebooted, logged in with Portrait mode, works.
11. Manually rebooted, logged in with landscape mode (HTC logo on top, charger on bottom), got instant reboot. Pulled SIM/SD, same thing.
I don't know if it was a bug in the password protection screen or what, but I disabled my password at login and now I only orient it in portrait mode when I boot. Have not had the problem since. Oh and mine is not location-based - It worked forever in Seattle until it stopped working, and also worked in Paris, France until it stopped working. Same location each time - same room even. only change was orientation of the screen for me.
I think all the reboot issues are related to AT&T Sim cards and AT&T apps
Because I unlocked my own and uesing another sim card and I didn't face any rebooting issue
bmw-boy said:
I think all the reboot issues are related to AT&T Sim cards and AT&T apps
Because I unlocked my own and uesing another sim card and I didn't face any rebooting issue
Click to expand...
Click to collapse
I swapped devices and will see what happens when I travel tomorrow... As for the ATT apps, unless you have root you can't pull those and if you do have root... Please share it with the forum.
Sent from my HTC PG09410 using XDA App
ATT Intruder said:
I swapped devices and will see what happens when I travel tomorrow... As for the ATT apps, unless you have root you can't pull those and if you do have root... Please share it with the forum.
Sent from my HTC PG09410 using XDA App
Click to expand...
Click to collapse
I hope to have root but i unlocked my device t use it with another SIM
Good times... now I have two of them right next to each other rebooting - my replacement and my old one. I even activated a new sim...
This is getting frustrating
mattyass said:
Good times... now I have two of them right next to each other rebooting - my replacement and my old one. I even activated a new sim...
This is getting frustrating
Click to expand...
Click to collapse
It is entirely location based. Last week I was in McLean VA. My device was in constant reboot. When I left and was closer to Baltimore it was fine. In Austin over the weekend... No problem. This week in Nashville... No reboots at all. I'll be in DC next week and am sure it will reboot.
Sent from my HTC PG09410 using XDA App
Hey all,
This request may sound odd, but could you list out the last time ur device rebooted and in what city?
I'm in Dallas and my tablet stopped rebooting over the weekend.
Radarscratch said:
Hey all,
This request may sound odd, but could you list out the last time ur device rebooted and in what city?
I'm in Dallas and my tablet stopped rebooting over the weekend.
Click to expand...
Click to collapse
Reboot last Friday in the Tyson's Corner area of VA.
Sent from my HTC PG09410 using XDA App
Mine magically stopped the crazy reboots tonight. No update or anything. In Chicago and confirmed with another guy in Chicago on another forum that his stopped as well
Hmmm... wonder if it was AT&T
Boot Loop
mattyass said:
Mine magically stopped the crazy reboots tonight. No update or anything. In Chicago and confirmed with another guy in Chicago on another forum that his stopped as well
Hmmm... wonder if it was AT&T
Click to expand...
Click to collapse
. Things that make you go hum....
I have the same problem !! I return it and I bought other one "Unlocked" I thought that will work, but,, still with same problem
i will change the SIM card from at&t to t-mobile hopefully the problem will not occur.
The ones not having or the reboots stopping, are you in a LTE market? Plus you could be a “soft” LTE market. ATT Intruder, Austin is not listed as a LTE market, but does your JS indicate LTE on the taskbar? San Antonio had LTE On since Feb/March. The people having the reboots, might be in markets where they are “lighting up” LTE in beta and those APNs/PSIDs might not be load in those new LTE SIMs cards.
Or, I could’ve been out of the cellular world too long…
Hi all.
Yesterday morning i was using my phone and all was fine (i get a suprisingly quick net speed on my phone usually) but at some point last night it just slowed right down or in most cases has stopped .
I have a good signal and the H+ symbol on my screen so i know it's not a signal issue. I'm able to make phone calls fine.
It'll load up google eventually after about a minute or so (used to take less than 5 secs) but the connection times out trying to load anything else, even the play store!
I rang three who told me first to take out sim card, clean it ,wait a while the it should be fine. When that didn't work they told me to do a factory reset and now that hasn't worked i'm on a 48 hour waiting list for there technical dept to ring me ...
Can anyone suggest anything else that could be causing these issues ?
I'm using the standard rooted kernels/roms from the sammobile site and have just upgraded from version 4.0.3 to 4.0.4 and it's still the same.
Thanks
Dave :good:
Has anyone else said any trouble with the GPS? It seems that I have to restart my phone in order for it to work a lot of times. It will not pick up any satellites (GPS Status, for example, will show 0 out of 0,) and then once I restart the phone, it will work like normal. What can I do to make this work right without restarting? I have yet to root the phone. I am on the Sprint version.
akastixx said:
Has anyone else said any trouble with the GPS? It seems that I have to restart my phone in order for it to work a lot of times. It will not pick up any satellites (GPS Status, for example, will show 0 out of 0,) and then once I restart the phone, it will work like normal. What can I do to make this work right without restarting? I have yet to root the phone. I am on the Sprint version.
Click to expand...
Click to collapse
You could probably try safemode / factory reset and see how the phone works.
I would suggest to go to Sprint and exchange the phone if it persists.
pradeepvizz said:
You could probably try safemode / factory reset and see how the phone works.
I would suggest to go to Sprint and exchange the phone if it persists.
Click to expand...
Click to collapse
+1
pradeepvizz said:
You could probably try safemode / factory reset and see how the phone works.
I would suggest to go to Sprint and exchange the phone if it persists.
Click to expand...
Click to collapse
Also you want to calibrate your Compass. Or you will spin around and around if it does work after a reset. I tried using maps prior and the locks were roaming because of the missed calibration.
pradeepvizz said:
You could probably try safemode / factory reset and see how the phone works.
I would suggest to go to Sprint and exchange the phone if it persists.
Click to expand...
Click to collapse
Jiggity Janx said:
+1
Click to expand...
Click to collapse
Thanks. I took it to a store, but it wasn't a tech store, so I will factory reset soon and then try the store if it persists.
Jiggity Janx said:
+1
Click to expand...
Click to collapse
I finally made it to a tech store. I hate dealing with Sprint Customer Service. Before I went there, I did a hard reset, waited it out a week, used it without my case for a few days, did GPSCLRX, used GPS Status, all the combinations of location and sprint/qualcomm "optimizations" and still had the issue.
When I took it to the store, the guy was trying to do everything in his power to give the phone back. He was checking stuff that had no bearing on anything, like adding the gps button to quicksettings, and adding my city to the world clock list. "Well it's working now, so you should be good." Of course it's working. I told you five times that GPS is ok when the phone is restarted, but gets 0/0 sats a few hours later. "It's the magnet on the case" I tried it for a couple of days without the case, next. "What is that program you showed me with the satellites, it's probably intefering." Take it off. Hard reset the phone again, just don't erase my SD card (with that level of incompetence, I should have brought it to them freshly reset without the card.) After a few more guesses, he finally gave it to the repair person. I had brought my other phone so they could activate it so I could take care of other business and come back, but the guy kept on doing other stuff. I was ready to go full retard on him, but the repair person came out, took me outside with the phone, told me he concluded that even the gps radio at that point in time was not behaving correctly, and that his htc one max had the same issue before he traded it in for a note 3. I get to pick up a new max on Wednesday. Hopefully this one will be ok.
Cool, can't you guys contact htc service directly? But I would love a new proper phone instead of repaired one, which might develop other problems later.
Sent from my HTC One max using XDA Premium 4 mobile app
pradeepvizz said:
Cool, can't you guys contact htc service directly? But I would love a new proper phone instead of repaired one, which might develop other problems later.
Sent from my HTC One max using XDA Premium 4 mobile app
Click to expand...
Click to collapse
HTC usually only does that if you buy it directly from them. As long as the phone is in the same or better condition than what I brought in (with the problems fixed, and rootable,) I'm good.
The new phone gets a nice GPS lock in my apartment. That hardly happened with any phone. If only it would pick up the LTE better, but I have to fault Sprint and my apartment, not HTC on that one.
akastixx said:
The new phone gets a nice GPS lock in my apartment. That hardly happened with any phone. If only it would pick up the LTE better, but I have to fault Sprint and my apartment, not HTC on that one.
Click to expand...
Click to collapse
Good to hear rock on!
Another twist
I have the Verizon flavor HTC One Max. Since day one, I have not been able to get decent GPS signal. Verizon has replaced my phone twice in less than a month. First one replaced the first day because the 3G radio didn't work. Second replaced because the GPS took forever to connect regardless of location or conditions. The third phone has the same GPS issue as the first two. No matter where I am, no matter how clear the skies with direct line of site, the phone cannot find a satellite to lock on. After a lot of research, I used the GPS Status app and used the Manage A-GPS State in tools to reset and then download GPS assistance data from the Internet. Nice try, but it did not make any difference. So on to the second set - I uninstalled Google Maps updates and then disabled it. (My phone is stock so I cannot uninstall it.) Suddenly, I CAN get GPS signal. In a couple minutes of turning on GPS, my phone finds satellites and knows where it is in the world. So for me, Google Maps had a conflict with HTC One Max's GPS ability. I don't know why, but this resolved the issue for me. Now if I could only have both Google Maps AND GPS. Suggestions welcome!
Update: Removing Google Maps worked for about 4 days, then I could no longer get GPS signal anywhere, anytime. Not sure what to do next. HTC is willing to attempt a repair, but they won't give me a loaner while they work on my phone. Not sure what I am going to do, but suggestions or advice are certainly welcome.
Update 2: April 7th I got the Android 4.4.2 update, and now the GPS works like it should. I can use Google maps with no problem - it also got an update that evening, which may or may not have helped resolve the issue/conflict. But now the phone GPS works and I no longer have a problem.
Posting in General to get more exposure. <Mod Edit Questions Belong in Q&A> This is driving me nuts, i rely on email, coming from push blackberry email this is not desirable at all.
If I'm actively using the phone the notifications come through fine, if i leave the phone on my wireless charger (PMA) i do not get any notifications after it has been sitting on the charger for about 20mins or longer.
I'm also not the only one with this problem, all the obvious settings are set correctly. I contacted Samsung and they created a ticket but no clue when if ever this will be resolved.
Are you seeing this behavior when your phone is connected in WiFi or mobile network?
Ronis_BR said:
Are you seeing this behavior when your phone is connected in WiFi or mobile network?
Click to expand...
Click to collapse
Good question, this occurs only when on mobile network. When it is on wifi it works fine. I have tried different version of the Gmail client and they behave the same. I suspect the problem is only on the S6 models b/c other mfg and older phones with the latest version of lollipop behave ok. I have spent a week testing different scenarios and trying different clients.
Also worth noting SMS and phone calls work fine. It is just email notifications.
I had notifications problem (exactly what you described) when I was connected in WiFi using a router with IPV6 enabled. However I have never had problems when I was connected to the mobile network.
arf8 said:
Good question, this occurs only when on mobile network. When it is on wifi it works fine. I have tried different version of the Gmail client and they behave the same. I suspect the problem is only on the S6 models b/c other mfg and older phones with the latest version of lollipop behave ok. I have spent a week testing different scenarios and trying different clients.
Also worth noting SMS and phone calls work fine. It is just email notifications.
Click to expand...
Click to collapse
Ronis_BR said:
I had notifications problem (exactly what you described) when I was connected in WiFi using a router with IPV6 enabled. However I have never had problems when I was connected to the mobile network.
Click to expand...
Click to collapse
I too had the no-notifications-on-wifi issue and, like Ronis, solved it by turning off all IPv6 connections on my wireless router. It may be worth a shot to go to Settings --> Mobile networks --> Access Point Names --> click the gear next to your currently selected APN --> scroll down to APN protocol: does it say IPv4 or IPv6? If it's IPv6 either use another APN with IPv4 or manually add an IPv4 APN for your carrier (google can help you find this).
The issue myself and many others have is not related to wifi. I think i mentioned in the post you had it was a config setting b/c with wifi on everything works fine.
The issue occurs when it is being wireless charged, when it is not being charged the notifications work.... This is critical b/c most people may not have this problem b/c they don't leave their phone on wireless chargers to notice.
Do me a favor and do this test, charge your phone, and leave it untouched for 20 mins. If you have a wireless charger that is best b/c that is what I'm seeing. During that time make sure you get no TXT or phone calls and only your mobile data is on. Send yourself an email and see if your gmail client notifies you. I'll be willing to bet you won't get the notification like us until you wake your phone up than all the email notifications start coming in. Again this is email notifications, txt, phone calls works.
Cheers
Update to those following this.
I factory reset the phone after i used odin to flash factory rom. Installed latest ATT update. Setup google account and again put the phone on wireless charger, after 10 mins of no activity send myself emails from different accounts from the PC and No emails notifications at all with just Mobile Network only turned on. I'm going to repeat these tests with a wired charger now to see if it is repeatable.
This is quite a headache, with phone off charger it works fine. I'm sure if more people did this test they would see same problem.
I have confirmed even with wired charger, email notifications do not work either. .....
If there are others who can also test this i would appreciate it. I have contacted samsung and they created a ticket but no way to know when if it will be resolved.
Test condition:
1. Charge phone, wired or wireless, only turn on Mobile network, no wifi!!!
2. Leave the phone untouched and idle for 10+ mins
3. during this time no txt or phone calls otherwise it will reset the sleep flag
4. after 10+ mins of no activity send yourself emails from a desktop or another phone. You should in theory get notifications but I'm willing to be you will not.
Thanks
Many more threads like this, guys please contact ATT if you that is your carrier, I have already contacted ATT and Samsung. This is a bug and it appears to be affecting a small number of phones from a batch they have distributed. I'm on my second s6, new from Costco and it is doing the same thing.
https://www.reddit.com/r/GalaxyS6/comments/343ma2/push_notifications_only_being_received_on_wifi/
Update: I returned the phone and ended up paying an additional $60 to get the Gold model from BestBuy which had it in stock. I talked to the reps there and quite a few people have returned the Edge models for various problems including this notification issue on the White and Black models. The two i returned back to Costco were both black. The Gold model they just received and have had 0 returns but it has only been a week and there was only two left. I'll test tonight and report the findings. The Samsung rep also told me there has been very little returns of the non Edge model, most if not all the returns have been on the edge models according to him.
I also had a customer tell me on his edge (black 32gig att) his exchange emails would get deleted automatically and after 3 phone swaps he went with the note and has been happy since.
Samsung needs to spend a little more time to work out the bugs b/c this is a great phone with the exception of these software issues b/c most are software related.
Update2: The first gold model i got did not take OTA not matter how many times i tried, factory reset, cache, etc. The home button also was slightly recessed in more on one side than the other. This to me spells quality control issues at least with the home button and this is the first have seen on the s6 edge but the previous phones were all black. So I went to a different best buy and got another gold edge and this one the home button looked right and it took the OTA on the first try like the previous black phones. I'm leaning on not only software issues with the edge but potential quality control issues with the hardware as well.
To the issue at hand with audible Email notifications, the first one did not work like the previous edge phones. So I'm going to be testing this new second gold s6 edge now. I'm not too optimistic at this point. I have a phone call schedule with the ATT ICU team tomorrow or the following day, would be interesting to see what the engineers have to say after testing this specific scenario.
keeping this alive b/c att is looking at these, here is more on reddit
http://www.reddit.com/r/GalaxyS6/comments/35y7bg/notification_delay_anyone_else_have_this_problem/
Samsung has admit this is a problem and they are looking into it. At this point I have done everything i can with the carrier and samsung. UCT will notify me when there is a patch released and ill post it as soon as i hear anything.
Suffering from the same problem. Wife has 64 GB White S6 -- no issue on hers. My 64 GB Black started suppressing notifications about 24 hours after I got it. Tried a wipe / reinstall OS at the AT&T Device Service Center yesterday. That fixed it for another 24 hours, but it just started happening again today. Android 5.0.2.
It only happens when the screen is off. Happens on wifi and LTE.
I have a replacement coming from AT&T, but I'm worried it will have the issue as well.
Xperia users on 5.0.2 have been seeing similar problems. talk.sonymobile.com/t5/Xperia-Z3-Compact/Notifications-not-Working-When-Phone-in-Sleep-Mode/td-p/879641
That leads me to believe this is an OS bug.
Contact ATT customer service and ask to speak to Urgent care Team. Also contact Samsung. the only way it will get fixed is if more people contact them so they build more cases and get a resolution out quickly. Otherwise it will take longer to resolve sadly. I went through 7 phones before I got one that somewhat worked. Will never be as good as blackberry push email but its better than not receiving the audible notifications at all.
Do you have a ticket number I can reference at either AT&T or Samsung?
And, yes, I have several wireless chargers that I leave the phone on -- even while in the car.
ATT urgent care team doesn't give any ticket numbers unfortunately, but here are the samsung tickets. However i would urge you to contact the carrier first b/c they have a direct line of communication with Samsung as opposed to their tech support number which will send the info to the engineers and developers.
I had more tickets but I can only find these for now. When i find the rest I will post them. Also I went to best buy and the samsung reps took the IMEI number and also reported the issue with my tickets so I have approached this as many ways as possible.
Ticket number: 1116476568 & 2135852781
You can contact Samsung voice support team through 1-888-987-HELP(4357) Mon - Fri : 7am - 2am (CST) Sat - Sun : 9am - 10pm (CST)
Hope this helps. Let me know what happens.
I"ve been having the same issues...I think it started after the last android update...I have the blue edge...other factor is that i have to use a micro cell tower
That is very odd, normally if you have this problem it is out the box, but it would not surprise me if the update breaks it. Again i would suggest you contact Samsung and let them know as well as your carrier.
I waited on contacting AT&T or Samsung, since I had a replacement on the way and wanted to test it.
Out of the box -- apps installed and no issues.
18 hours later, still working fine.
2 hours after that, the phone did an "AT&T system update".
Shortly after that, I felt the feeling of dread come over, as I thought it odd I hadn't received any notifications for a while. Fingerprint unlock, swipe up, and the notifications come rolling in all at once.
I'll call AT&T and Samsung tomorrow.
How is it that more people aren't noticing this? It has to be a very widespread bug!