Hello all
I was just wondering.. I noticed shortly after I bought the Hermes that I did not receive calls when the Hermes had a HSDPA connection. Collegues were complaining they got my voicemail while I was in the car.
It turned out that TomTom Navigator used HSDPA to retrieve traffic information and as soon as it was on HSDPA, people who called me, got my voicemail instead of me and my phone never rang . When I reduce it to 3G I didn't have any problems. I never used HSDPA again and always disabled it in newer roms.
Now, I assumed it was a firmware-issue but I never persued it any further. I tried several Radio roms but I experienced it with every single version. I forgot about it but I recently remembered it and I got the idea of asking all of you if you also experience this problem or is this something that is going wrong with either my Hermes or my provider?
Thanks for your comments!
I'm just throwing my ten cents in:
I've had similar problems with my Hermes: I'll be on a call, then the call will go silent (even though my screen says "Connected")...then, about 5 seconds later, the call ends. Most of the time, when I've thought about checking, it appears that it's happening when my phone is either trying to get a data connection, or has one active. However, it can happen when my phone has the "3G" data connection speed symbol; it doesn't appear to be limited to HSPDA for me.
I'm not sure if it's a problem with the ROM or the radio...There is a newer radio version, but I've heard that the one I have (1.48.00.10) is the best one, functionally. I'm wondering if it's the ROM I'm having issues with, but I REALLY hate the idea of flashing a new ROM.
If I get a solid answer, I'll let you know more, but it's something of a mystery to me, too right now.
The problem that you are facing has nothing to do with the radio firmware in your phone but instead caused by the Operator's network. It is known that certain versions of the HSDPA (early versions) implementations does have limitations where if you are on HSDPA, calls cannot come in.
This limitations should have been resolved in the new HSDPA implementation which is a mere software upgrade in the basestations.
Hope that this shed some light on your problems.
wiltonlee said:
The problem that you are facing has nothing to do with the radio firmware in your phone but instead caused by the Operator's network. It is known that certain versions of the HSDPA (early versions) implementations does have limitations where if you are on HSDPA, calls cannot come in.
This limitations should have been resolved in the new HSDPA implementation which is a mere software upgrade in the basestations.
Click to expand...
Click to collapse
So, basically, what you're saying is that my provider is running old software in their basestations
Can you define "old"? Are we talking about weeks, months, years? My provider claims to have a top-of-the-pops network but if what you're saying is the case with them, they are not living up to their contract. I pay about 75 Euros (about 110 dollars) a month for degraded functionality. If that is true, I will file a complaint, ofcourse.
Related
This has started to happen recently. I am with AT&T Wireless in Brooklyn, NY. The phone used to carry the signal around almost the whole day and never lose it, but these days if I leave it alone for a while and come back it may say "no service" or "searching..." . If I do a soft reset it may find the signal, or if I turn wireless off and then on (which doesn't always respond, by the way -- on my phone it's called "Turn on Flight Mode". Is that what it's supposed to be called?)
I got this phone two months ago and I am extremely thrilled with it. It's a phone, pocket pc and (video!) camera in one. Sometimes it can achieve great clarity on conversations.
I wish someone can help me out though with some advice or information on upgrading the phone. I have the following questions:
1) What GSM frequencies does this phone use? Can I make it work with AT&T's 850 band? Is anyone familiar with making this phone work better with AT&T wireless?
2) What are some of the icons I see on the top, such as the G in a square? On my old phone that used to mean GPRS connection (i.e. internet/wap). I don't know how to control these things. To turn wireless off, I click a link that says "Turn on flight mode."
3) Finally, what can I do to stop losing the signal?? I tried putting manual selection of the AT&T Wireless network on, and it didn't improve things -- the phone still lost the connection. Once it had the connection thoguh, it didn't drop it -- I don't know why the connection gets lost.
Thanks a bunch for any advice and info,
Greg
Egreg,
I have similar problems. My provider uses GSM 1900 & 850.
1) It uses GSM 900/1800/1900. Unfortunately doesn't have an 850 radio; which is really bad, they should have made it a Quad Band for the price we pay for it. GSM 1900 is really terrible in buildings etc.
2) G Means the radio has negotiated GPRS availability.
3) I've gotten better results with signal locking on by following this thread:
http://forum.xda-developers.com/viewtopic.php?t=7619&highlight=signal
Download the application and set it to "Search GPRS on start GPRS connection". That way it doesn't have to negotiate for GPRS unless you actually want to use it (helps to establish signal lock much better as there is less protocol overhead).
Also now, I'm using Radio Version 1.06 & 1.08 as they seem to reconnect much better than 1.14.
Hope this helps.. Mine is performing much better now, not perfect, but not as annoying.
Thanks. I'll download the GPRS tweak program. Will that alone help the situation a bit? All I need is the voice capability, I won't use GPRS, only the GSM voice -- for internet browsing I may get a WiFi SDIO card from SanDisk.
I thought that changing to some other Radio software would help, but I heard on this site that changing the OS is risky. Can you tell me what I could do to get some a better connection, perhaps guide me through installing a correct version of Radio?
I haven't had this phone for very long, so I'm unsure if I should attempt to upgrade/downgrade.
-Greg
Greg,
I think the tweak program will help things a bit.. As I mentioned I am able to get signal seemingly quicker when I have it set...
I was pretty paranoid about OS upgrades, but I've gone through about 4 versions so far. This week is the first time I ventured out to use a different radio version than what comes with the upgrade.
Try the tweak and see how things go for a while, and then make your decision to upgrade your ROM...
Hi everyone,
I'm just wondering if anyone has had experience with the H icon not showing constantly on the recent 6.5.1 builds. I still get it when downloading, so HSDPA is still working, but it no longer shows up constantly. Seems a lot like on my old Hermes, which only supported HSDPA (but not HSUPA). It may be that there are some issues at my carrier, but I just wanted to confirm that noone else has seen this before I contact them...
I'm currently using Timolol's 81 build, was on the 71 for the last few weeks, had no issues before that, though I think I had a brief period back at the start of using 71 where it was working fine...
caeci11ius said:
Hi everyone,
I'm just wondering if anyone has had experience with the H icon not showing constantly on the recent 6.5.1 builds. I still get it when downloading, so HSDPA is still working, but it no longer shows up constantly. Seems a lot like on my old Hermes, which only supported HSDPA (but not HSUPA). It may be that there are some issues at my carrier, but I just wanted to confirm that noone else has seen this before I contact them...
I'm currently using Timolol's 81 build, was on the 71 for the last few weeks, had no issues before that, though I think I had a brief period back at the start of using 71 where it was working fine...
Click to expand...
Click to collapse
T-Mobile Netherlands?
TPG (Optus) Australia ;-).
Using Radio 1.14.25.05 and 1.14.25.35 (the only two that work reliably with GPS)...
do you have touch pro config or advanced config type tools installed? They can do a registry tweak that can close data connections after X minutes of inactivity. On mine with this option set (to 1 minute) i will get the H icon with signal strength (as opposed to the other H icon on the left which is always there) when a connection occurs and it downloads something, then 1 minute later it goes back to the antenna icon with signal strength (and you can see in HTC COnnection Manager that Data Connection has now been switched off).
Perhaps you have this setting/option set now? In general leaving the data connection on all the time cant be as good for battery etc, especially when the connection is re-established whenever something like activesync or your browser requests it anyway
Thanks for a good suggestion, however, sadly this is not my issue. I am still maintaining connections (on 3g) when not downloading. I did wonder if perhaps MS had tweaked the power management in new builds to drop back connection speed when not in use (Symbian does this, though it drops back all the way to GPRS) but don't think this is the case. Is there any way other than via the icon being constantly H to know HSUPA is working?
In relation to battery and the auto disconnect tweak, I used to use this but sadly it breaks simultaneous voice and data, which makes it a no-go for me (nothing worse than downloading a file and having it bomb out due to an incoming call).
I'm on ATT, and lately the only thing that's happened is H has been showing up more. I use the .25.35 radio and the newest NRG ROM and it works excellent. Hope this helps.
I believe that AT&T have recently increased their coverage significantly for HSDPA in the States...
We've had it over here in Australia over quite a large area of the country for some time now, and it was certainly working well for me before. I've just called the network, but they don't have any information about faults. I'm currently trying to deprovision and reprovision my data service, and hope that will help (I wonder if it's something to do with me at one point using unmatched RILPhone DLL and radio...if that did something funny on the network perhaps they switched something off for my phone. After I tried that, I put it to radio 1.14.25.35 (+matched RIL), which worked fine on H again, but a bit later I changed to 1.14.25.05 (+matched RIL) as I get better battery life with that one...no luck on that, but since then changing back to 1.14.25.35 (+matched RIL) doesn't bring the magic H back either :-( )...
OK, just flashed back to stock to see if that helped, and no luck. So it's not the new ROMs, and it's not anything on my phone. I guess the phone company has either detected me doing screwy things with my radio and switched off my HSUPA for some reason, or more likely, have screwed something up or switched it off in my city for some reason.
All i've got to say about that is BUGGER!
Back to my nice new 23081 w/1.14.25.05 radio then...
Hi caeci11ius,
I'm on virginmobile(Optus) as well. I noticed the same behavior with various new WM 6.5 roms (I'm on latest Exquisite now), but an old EnergyROM build I had which used WM 6.5 21016 build was on H almost all the time.
I think Windows Mobile by default automatically drops down to 3G access from HSDPA to save on battery-life when the device is not utilizing high amount of mobile internet. I noticed I can easily get back on HSDPA (even for just a few seconds) if I do something like browse the internet or even just update the weather and I can also sustain HSDPA with problems.
I think what you are experiencing is a feature. I haven't noticed any problem with the behavior, in fact I think it works better for me, it uses less battery.
Steve
Wondering if you can help me.
In my office my colleuge and I have an hd2 on UK o2 pay monthly. Untill about a month a go we were getting HSPDA internet access. Now we are only getting EDGE. I contacted o2 and they stated that the area is a very high coverage area and we should be getting HSPDA.
What makes matters more interesting is two other colleuges in my department in the same building, one has an iphone 3 and the other has an iphone 4, both guys are on uk 02 pay monthly and are getting full 3g access. I am getting 3g and hspda in other areas.
Does anybody know why we are getting edge instead of at least 3g?
thanks.
I had a very simillar issue, so perhaps the solution I found will work for you. A co-worker of mine bought an HD2 (immediately after seeing mine). In many areas at work the reception was terrible. I also noticed that at home, when I first had the phone I got 3G often, but after a few weeks I was suddenly stuck on the EDGE network (If I got any reception at all). Since messing around with the Android port I was forced to flash a new Radio ROM and it seems that was my problem all along. At home I now get constant full bars HSPDA. At work I get reception in places that I never did before. My coworker (still using stock radio) is having the same reception issues I used to have.
So my advice is try a few different radios and see if that helps.
Faelok said:
I had a very simillar issue, so perhaps the solution I found will work for you. A co-worker of mine bought an HD2 (immediately after seeing mine). In many areas at work the reception was terrible. I also noticed that at home, when I first had the phone I got 3G often, but after a few weeks I was suddenly stuck on the EDGE network (If I got any reception at all). Since messing around with the Android port I was forced to flash a new Radio ROM and it seems that was my problem all along. At home I now get constant full bars HSPDA. At work I get reception in places that I never did before. My coworker (still using stock radio) is having the same reception issues I used to have.
So my advice is try a few different radios and see if that helps.
Click to expand...
Click to collapse
Yea we did try that the other night thinking it might be a radio issue we went from 2.5 up to 2.12. What rom / radio did you use if you dont mind me asking?
Does anybody else have any ideas? This is happening with two ok uk hd2's in the office! My colleuge and I have tried multiple rom and radio upgrades but nothing is working but my other colleuge on iphone can get 3g sitting beside me
ive had this issue too, never knew how to fix it :/
AGHHHHHHHHHHHH Going to call o2 tomorrow and tell them I want to swap for a new phone, I am not getting the service I should be!!!
Ive tried just about everything I can think of. Ive tried updating the ROM, Radio, rilphone.dll - also tried going back to stock rom, yet my colleuge sits on his iphone right beside me on 3g its madness!
have you tryed puting your phone into flight mode then .ack on again let thephone pick the strongest hsdpa mast signal up. welcome to tbd way o2 works lol we get it all the time in york and leeds
That is a very interesting idea. I will try and report back thanks man!
I am really getting no ware with this. Phoned O2 and they tested phone in my network said that I should be ok I should have full hspda access, my colleuge is sitting on iphone with ull 3g and has a o2 dongle which has hspda access. I am getting fulll signal strength, changed the sim card and tried multiple radio and dll file combos and this is driving me nuts. Any help would be appreciated.
I have been doing some further testing and found something interesting. When I am at home and can connect to HSPDA. I went into the base band and changed it to WMCDA got full access. I then changed it to GSM band and got Edge. I then went into work to test it and tried to force it to WMDCDA but it wouldn't even connect at all no coverage.
I tried it back on GSM and full coverage but only edge support. Any ideas?
A lot of text further below, but a simple question or two I would be interested to get a response to: anyone else on the Three UK network noticed any signal issues and performance problems from new to recently? Did you find an answer that made sense? Did you receive one or two Samsung firmware updates from the day the Pebble Blue arrived (on 9th June I think?)
----
I've had a good read through some similar threads here and elsewhere, but there is no gold standard answer so far that makes sense to me or anyone it seems. I have many thoughts running through my mind being new to Android coming from iPhone 4.
Phone is the S3 on Three UK network on the Dorset coast, typical signal strength at home is 3 of 4 bars and it now seems to cycle from H to either H+ or 3G, (but I could have sworn that I had more H+ when new?)
Initially Speedtest gave me a download of 6Mbps which knocked the socks off my O2 iphone (2Mbps), but over the past week/ten days I'm lucky to get 1Mbps at home (at work it has dropped from 1Mbps to 0.1) I've also had phone call issues where I can't hear them, but they can hear me (I know, it could be my provider, but I've checked their website daily and no issues are reported) and this is often with three or four bars. The amount of times websites can't load is frustrating and my other half's Blackberry seems to have no issue on Three. Data roaming is also set up.
Other threads have made me wonder about the firmware update. I know could flash, but there's no suggestion that this works. I also read somewhere that there should have been two updates for me, one at 21MB (which I downloaded) and a second at 31MB, which I have never seen or found OTA or on Kies.
Any opinions appreciated.
The problem is most likely the same as mine.
Since 22 May Three can roam 3g data (not just 2g calls/txts) onto the Tmobile/Orange network. Problem is if the nearest (strongest signal) cell is TMob/O it may well have a much lower bandwidth plus congestion which will dramatically affect internet useage. My dl speeds have gone from 5-6 mb down to 250kb with frequent timeouts. Unfortunately this doesnt constitute a network problem as far as Three are concerned, in fact they are [email protected]@ters because they have just told me thay have been trying to contact me for days re this on my landline number when I have never had a landline number to give them!!
Atb
Chris
SSThing said:
The problem is most likely the same as mine.
Since 22 May Three can roam 3g data (not just 2g calls/txts) onto the Tmobile/Orange network. Problem is if the nearest (strongest signal) cell is TMob/O it may well have a much lower bandwidth plus congestion which will dramatically affect internet useage. My dl speeds have gone from 5-6 mb down to 250kb with frequent timeouts. Unfortunately this doesnt constitute a network problem as far as Three are concerned, in fact they are [email protected]@ters because they have just told me thay have been trying to contact me for days re this on my landline number when I have never had a landline number to give them!!
Atb
Chris
Click to expand...
Click to collapse
Thanks Chris, that all makes sense given what I've experienced and picked up in parts elsewhere. I am guessing that Orange are the other carrier as when I check available networks they do not show up, but instead a "second" Three network does (which does not allow a connection).
Having said that my DL speeds only changed since about mid June?
Not impressed
http://everythingeverywhere.com/
http://forums.reghardware.com/forum/1/2012/05/23/ee_network_intergration/
Im not impressed either. Whole reason for signing up on the One Plan was to do away with my landline (which I did as soon as I confirmed I was getting better dl from my phone). Now I am lucky if I can look at more than two or three webpages before my connection times out, BBCIplayer, 4od and other streaming sites are completely out of the question, as is the updating of my phone with CM9 or updating maps or other large file downloads.
As I have mentioned though, this does not constitute a problem as far as Three are concerned, increased coverage is their priority, they dont ACTUALLY want us to be using up data bandwidth. I have spoken at length to Ericsson who maintain the network who have confirmed the issue I am having, I mentioned to them I was considering cancelling my contract and swapping to TMobile and even they said no point, the issue ISNT with Three, its the fact I am connecting to the closest cell which is Tmob/O. I am quite rural and for years the ONLY network available here was Orange, so naturally most people around here are on Orange (who as we know only offer very restricted data allowances anyway). But all the Tmob/O customers are hogging the bandwidth with their FaceBooking and stuff leaving nothing for me, lol.
Atb
Chris
I am also having this problem. I've had two SGS3s on Three and they're both been the same.
The thing is, my wife's is the same on Orange. I see a lot of other users are having this problem.
I'm browsing the Internet, with 'H', then it goes to '3G' and it just drops out. Phone calls are choppy at best. I can stream video for about a minute before it drops out.
Not impressed.
Hi Guys,
I thought I was going mad, I'm using a galaxy note and at the beginning I thought it was an issue with the phone.
I've had 4-6mb speeds going down to 1-1.5mb and upload speed not going above 100k and dropping, thus making voip telephony or skype virtually impossible.
I called up their tech support they tried to bull**** me with all kinds of excuses, I then told them I have a note a nexus and also tried the sim card on a sony p tablet all of them have the same issue, disgusting speeds.
Something is wrong with their network and this happened suddenly around the 25th of June around the Hampshire area.
I'm thinking about complaining to ofcom and see what happens... not happy
Hi
I wanted to buy this from gearbest.
Will it work on AT&T with all the LTE bands?
borisb said:
Hi
I wanted to buy this from gearbest.
Will it work on AT&T with all the LTE bands?
Click to expand...
Click to collapse
Yep... Using it on Cricket right now state side.
http://willmyphonework.net
borisb said:
Hi
I wanted to buy this from gearbest.
Will it work on AT&T with all the LTE bands?
Click to expand...
Click to collapse
I'd like to say "yes", but have found out the hard way that it depends on exactly which part of AT&T's network you intend to use it on.
I created a thread which I haven't yet updated, which outlines some issues I had. Turns out that my X820 as well as a different LeEco X82X (can't remember - same model ) do NOT work with AT&T in my area at all, and I live very close to the antennae. However, when I travel out of town, the phones work great. AT&T can't seem to figure out why this part of their network is different, but something certainly is. YMMV.
At the moment, there doesn't seem to be a large enough sample size in the US to compare notes and find possible network issues with this phone.
I have it, and it works for me in North Florida in AT&T
Sent from my SM-N910T using Tapatalk
I have more info on my issue with this phone on AT&T, and it's an odd one. LTE works great, but if I am directly under the antennae, or within line of site of them, 3G shows full bars, but it does not work and I cannot place or receive a call. If I walk a block away, and have a building between the phone and the antennae, 3G works perfectly. If I initiate a call where it works, I can move back to LOS, and call does not drop. No other phone seems to have this issue, so there is something very different in the 3G implementation in these phones which is responsible for this.
I wish someone out there had an idea as to what is causing this. One of AT&T's network engineers, who witnessed this first-hand, is stumped and I'm short on ideas to remedy it.
RandyT2 said:
I have more info on my issue with this phone on AT&T, and it's an odd one. LTE works great, but if I am directly under the antennae, or within line of site of them, 3G shows full bars, but it does not work and I cannot place or receive a call. If I walk a block away, and have a building between the phone and the antennae, 3G works perfectly. If I initiate a call where it works, I can move back to LOS, and call does not drop. No other phone seems to have this issue, so there is something very different in the 3G implementation in these phones which is responsible for this.
I wish someone out there had an idea as to what is causing this. One of AT&T's network engineers, who witnessed this first-hand, is stumped and I'm short on ideas to remedy it.
Click to expand...
Click to collapse
I got an x829 yesterday (live in the US) and plan on using it with Straight Talk/AT&T (getting the nano sim now). Have you flashed yours to a newer/custom ROM and it still works with AT&T? If so which ROM?
Wagmans said:
I got an x829 yesterday (live in the US) and plan on using it with Straight Talk/AT&T (getting the nano sim now). Have you flashed yours to a newer/custom ROM and it still works with AT&T? If so which ROM?
Click to expand...
Click to collapse
I have two of these phones, and both have the issue I described above. If I were to guess, it probably has something to do with initial 3G handshake timing.
One of the phones is running Madsurfer's 21s. It may have been a dirty flash over stock China ROM, but I seem to recall that one being a clean flash (wife's phone, so I don't mess with it much.) The other is Small EUI by aurel V7, dirty flashed over Rom V6-X820 of Bshuy2003.
I have observed no real differences with regard to the 3G connectivity issue between either phone, with any firmware. I'm thinking it is something at a lower level which is causing this odd issue.
I haven't received my max2 yet but I have read through allot of these posts and I remember reading about using the #*#* code to force LTE and it helped mobile connections. Also I saw that 19s CN or 17s India eui has VoLTE support. Lastly I noticed that the posted 23s beta cooked eui that Steve Mars posted has new modem files. You may try that as well. Hope that helps!
Shlickwilly said:
I haven't received my max2 yet but I have read through allot of these posts and I remember reading about using the #*#* code to force LTE and it helped mobile connections. Also I saw that 19s CN or 17s India eui has VoLTE support. Lastly I noticed that the posted 23s beta cooked eui that Steve Mars posted has new modem files. You may try that as well. Hope that helps!
Click to expand...
Click to collapse
Thanks for the info, but I think the issue runs pretty deep inside these phones. If I knew more about the hierarchy of the software/firmware, where network negotiations are concerned, I'd have a better idea where to look for a solution. But I can say that I have tried virtually every ROM and modem file available, and this odd behavior persists. It's possible that it's specific to my home site, but according to the engineer, AT&T's sites are pretty standardized. The fact that other phones don't exhibit it, tends to point to something deep inside the Max2 as being the culprit. It's an insidious problem, as one might not realize that there was an issue, unless one happens to be close to a tower, trying to unsuccessfully make or receive a call, with full bars showing.
IIRC, the iPhone also had some strange issues on the AT&T network in the early days, and it took some concerted effort between AT&T and Apple to get it sorted out. The chances of of something like that happening to solve issues with these phones is probably next to nil.
Randy do you have LTE on your account? Could it be the eNode trying to promote you onto a better link and the baseband failing that negotiation?
Scratchling said:
Randy do you have LTE on your account? Could it be the eNode trying to promote you onto a better link and the baseband failing that negotiation?
Click to expand...
Click to collapse
I do have LTE on my account. The phone is connected, by default, to LTE, and falls back to WCDMA when making a call as it should. I have monitored signal strengths throughout the process, and they are very high, due to to my proximity to the tower. Locking the phone to WCDMA makes no difference.
When the phone doesn't have line-of-sight to the tower, and/or that LOS is significantly obscured, the UMTS signal goes below -60dba and the phone works perfectly. Thinking the signal strength was the key, the output of the tower was artificially reduced to below that level, as a troubleshooting test. It still did not allow the phones to work on WCDMA to make calls, even though it still showed a 3G connection with full bars. I'm not a telcom engineer, but it really seems like a timing problem, where the reflected signals work, but signals received directly from the transmitter do not. Again, the problem exists only at the point where the 3G link is initiated, either by the handset or the tower. Once a call is established, that session works fine, no matter the proximity to the tower thereafter. But once moved into the areas of LOS to the tower with an active call session and I end the call, the phone can no longer make or receive calls in those areas.
Short answer: sorta
borisb said:
Hi
I wanted to buy this from gearbest.
Will it work on AT&T with all the LTE bands?
Click to expand...
Click to collapse
Alright so I have been using this phone for about 6 months and it kinda sorta does. I am using the x820 one btw. I get about 80% up time with this phone. I can't really make or receive calls without the phone dropping them within the 1st minute. Let me explain further. So firstly, when I am on LTE (if not on 4G (I'll explain later)), and try and make a call, I will usually get switched over to 4G and then as the call is attempting it will completely lose service and say I can't complete the call. Then after that attempt, I will usually get my service back. And it will keep doing that unless I get lucky then if I actually can make a call then I will be lucky if I get a full minute or 2 before the call drops because of loss of service. Now for the later explanation. So basically I have noticed just because I am supposed to get LTE doesn't mean you will get the service. Also you will drop service a bunch and it gets very aggravating! I have verified my results in FL, GA, and TN.