Related
I called Speint, asked for it, and the lady sounded like I just asked her if she ever saw a 2 headed baby. how do you get the MSL number?
emkorial said:
I called Speint, asked for it, and the lady sounded like I just asked her if she ever saw a 2 headed baby. how do you get the MSL number?
Click to expand...
Click to collapse
try using search ...
i will do it for you this time.. these are the results i got..
http://www.google.com/cse?cx=000825...n+MSL&sa=Search&cof=FORID:0&ie=utf-8&oe=utf-8
That is really easy!!! Call sprint or dial *2... Tell them you are having trouble with your phone and ask them to walk you through reprogramming it. They will gladly walk you through and in the process and tell you your MSL number along with all of the other numbers you might need to program the phone. It usually takes longer on HOLD than it does for them to walk you through the programming.
Have fun!
Try this program.... I've also included a little how to guide... GetSPC, it works great and the best part is no Sprint Customer Service hassel...
MSL for VZW users
For those on Verizon, the MSL generated by the GetSPC program doesn't work. After a minor panic and then a cool headed search I found that VZW just uses all zeros. 000000.
-------------------------------------------------------------------
VZW XV6800 Stock 1.30 radio dcd 1.7.0 customized rom. freedom mini keychain gps
next time its called search the site
send me an PM with your MDN and I will get your programing info for you
Dc_striker said:
next time its called search the site
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=366667
if you would of had search you would of found that
Say I lose my phone, and I pick up another Mogul online or something, could I edit my old ESN into the new phone through ##778# ?
This is something I've been wondering about for years, but never knew how to access that menu on other phones..
-mak
you won't be able to do it via ##778# it will require another software and edit the $ESN.SYS file and all of that is illegal to do
You can always just call your carrier and activate it... I did that many times with Sprint for free, I have 12 Palm Treo 600's I rotate through as disposable phones.
I realize they'll do it for free, and illegal doesn't bother me.. I just wanted to know if it could be done.
On another note; why would it be illegal, if I owned the original phone and the new phone? I could see the carrier looking down upon it, but I'm sure they wouldn't be happy knowing I'm running a Sprint ROM on my Qwest phone either.. or that I'm able to access the previously locked out GPS chip.. but why is it illegal?
-mak
.mak said:
.. but why is it illegal?
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Click to collapse
Because the FCC says so (in the US).
http://wireless.fcc.gov/services/index.htm?job=operations_3&id=cellular
Fraud
Cellular fraud is defined as the unauthorized use, tampering, or manipulation of a cellular phone or service. Cellular industry estimates indicate that carriers lose millions per year to cellular fraud, with the principal cause being subscription fraud. Subscriber fraud occurs when a subscriber signs up for service with fraudulently obtained customer information or false identification.
In the past, cloning of cellular phones was a major concern. A cloned cellular telephone is one that has been reprogrammed to transmit the electronic serial number (ESN) and telephone number (MIN) belonging to another (legitimate) cellular telephone. Unscrupulous persons obtain valid ESN/MIN combinations by illegally monitoring the transmissions from the cellular telephones of legitimate subscribers. Each cellular telephone is supposed to have a unique factory-set ESN. After cloning, however, because both cellular telephones have the same ESN/MIN combination, cellular systems cannot distinguish the cloned cellular telephone from the legitimate one.
The Commission considers any knowing use of cellular telephone with an altered ESN to be a violation of the Communications Act (Section 301) and alteration of the ESN in a cellular telephone to be assisting in such violation. The Wireless Telephone Protection Act (Public Law 105-172) was signed into law on April 24, 1998, expanding the prior law to criminalize the use, possession, manufacture or sale of cloning hardware or software. The cellular equipment manufacturing industry has deployed authentication systems that have proven to be a very effective countermeasure to cloning. Authentication supplements the use of the ESN and MIN with a changing encrypted code that can not be obtained by off-the-air monitoring.
Click to expand...
Click to collapse
http://wireless.fcc.gov/services/index.htm?job=operations_5&id=cellular
Multiple Phones With Same Number
A subscriber may have multiple phones with the same telephone number. However, there are restrictions. Each individual phone must have a unique Electronic Serial Number (ESN). The ESN is a unique number programmed into each cellular telephone at the time it is manufactured and is used by the cellular carrier to identify a telephone to determine whether the user of that phone is entitled to obtain service and to insure that the proper accounting is made of all activity. Most cellular phone emulators or extension services simply "clone" cellular phones, duplicating not only the telephone number but also the ESN. The Commission considers any knowing use of cellular telephone with an altered ESN to be a violation of the Communications Act (Section 301) and alteration of the ESN in a cellular telephone to be assisting in such violation.
It is possible to obtain two cellular phones with the same telephone number as long as the cellular carrier in the market has the software in place to handle the billing and its fraud detection system won't be triggered by the use of two phones with the same phone number.
Click to expand...
Click to collapse
Short answer to your question without the legal BS people like to answer, no, it's currently impossible to alter the ESN on the msm7500 chip, however we are working on it.
Can you say QXDM ?
Shadowmite said:
Short answer to your question without the legal BS people like to answer, no, it's currently impossible to alter the ESN on the msm7500 chip, however we are working on it.
Click to expand...
Click to collapse
Qualcomm Extensible Diagnostic Monitor, really not sure why they chose that name because it does a lot more than monitor. I was a Qualcomm wmployee and still have QXDM and new chipset support, is pretty cool.
On my Sprint account I can do an online ESN swap. I'm seriously considering getting a second phone for times I need something more reliable than my Mogul.
madman34 said:
Qualcomm Extensible Diagnostic Monitor, really not sure why they chose that name because it does a lot more than monitor. I was a Qualcomm wmployee and still have QXDM and new chipset support, is pretty cool.
Click to expand...
Click to collapse
QXDM can not alter the esn, go ahead and try. Hell, I'd like to see you extract the 16 byte rotating key needed to authenticate to it considering you seem to indicate you're so "capable"... What's the algo this time around, considering it's been changed from the other devices we had this reversed for?
After posting last time in this thread, I remembered that ESN stood for Electronic Serial Number.. but thanks for the replies.
Soooo.. my next question is; How is it that one can use a (for example..) Sprint Mogul on Verizon or Qwest.. realizing that the phones are basically identical, unlocking them leaves the ability to put another carriers proprietary software on the phone, but isn't the ESN tied to that specific carrier? (e.g; a Sprint Mogul's ESN is tied to Sprint, and could not be used with Verizon for this very reason..).
Looking forward to your replies
-mak
ESN range
.mak said:
After posting last time in this thread, I remembered that ESN stood for Electronic Serial Number.. but thanks for the replies.
Soooo.. my next question is; How is it that one can use a (for example..) Sprint Mogul on Verizon or Qwest.. realizing that the phones are basically identical, unlocking them leaves the ability to put another carriers proprietary software on the phone, but isn't the ESN tied to that specific carrier? (e.g; a Sprint Mogul's ESN is tied to Sprint, and could not be used with Verizon for this very reason..).
Looking forward to your replies
-mak
Click to expand...
Click to collapse
You are correct, the units are electrically the same and any could be used on any carrier, except for the non CDMA that is, but the barrier is that the carriers as of the last time I looked know by the ESN that it is not one of theirs and probably will not activate it, maybe now will but did not used to. It is a company/carrier rule as opposed to a technical barrier.
Well perhaps, I have not done the 6800
Shadowmite said:
QXDM can not alter the esn, go ahead and try. Hell, I'd like to see you extract the 16 byte rotating key needed to authenticate to it considering you seem to indicate you're so "capable"... What's the algo this time around, considering it's been changed from the other devices we had this reversed for?
Click to expand...
Click to collapse
Anyway, if you have the latest QXDM and it will not, then I must yield, but my Sanyo units from a few years ago, obviously older chipset, with the QXDM I shuffled routinely the ESN. I went fron one model to the next serveral times, last one being the 5500 phone on Sprint and changed the ESN to that of my older Sanyo. As I recall, there was a 16 byte key that you entered to unlock the protected storage and then it would let you enter a replacement ESN into the field, and I suppose it (the tool) generated everything else. The 16 byte key for each chipset was retreived from our internal web page on the corperate intranet and it always worked. If that has changed and newer versions of the QXDM no longer support this function then what a drag it is. I have had no real need to do it for serveral years so I could not say, but I do not see why it should have changed, but maybe so, in any case i see no need to get nasty about it. I was simply relating past experience.
http://www.mobile-files.com/forum/showpost.php?p=355427&postcount=73
Just got that tonight... It appears you are correct qxdm could do it, once some other variables are ready. Wasn't trying to be nasty about it, I've been working on this for 2 weeks on and off now.
Loaded up QXDM and looked around
Shadowmite said:
http://www.mobile-files.com/forum/showpost.php?p=355427&postcount=73
Just got that tonight... It appears you are correct qxdm could do it, once some other variables are ready. Wasn't trying to be nasty about it, I've been working on this for 2 weeks on and off now.
Click to expand...
Click to collapse
Wowsers, what a trip down amnesia lane for me tonight, as you got me curious so I went and got the new QXDM and it is amazing how much different it looks than the version I remember useing on my old Sanyo. I found that the NV browser is still there and still has the 'write' button when you highlight the esn field and hit read the correct esn does appear. I will, however, leave pushing the shiney 'write' button to you, as my 6800 works gooooooood and I want it to stay that way ;-) hehehhehe. Hey I just this second got a flash,,,,,,,I have my 6700 still from when I ported over from Sprint. I should maybe mess with that one because I do not use it anymore and have religated it to the dumper anyway. Should I give it a whack ???????
P.S. On a side note, Sarchasm (for humor sake) I have not got the hang of it in text mode,,,,,,,by 'Nasty' , I meant like in wink wink nudge nudge ha ha sort of ;-)
P.P.S. Did you know that the Nortel MTX (Sprint, VZW, Alltel use) is capeable of having multiple phones (different esn's or course) with the same phone number if they want ? The switch techs at Alltel market where I work at sometimes have their belt clip phones, their tech pool phone, and 3 of the hi power bag phones (out in the sticks of kansas) all on the same number. They all ring at the same time and the first to answer gets the call. I do not remember the table you datafill, but it is interesting, and would be nice if they would let us use our number on our 6800 and a backup phone also, in case we kill it ;-)
You can alter the ESN using software, there are specific softwares that will allow you to do this. But you first have to put your phone in diag mode.
Ive done this to my sprint mogul, after flashing my esn went to all 0's for whatever reason, so i had to find a way to rewrite my esn to get it to be recognized by sprint.
So yes it is possible to change your esn. Illegal for the cloning issues but possible and quite doable.
uperCID and Change E*N of Mogul may also work for Touch / Vogue (But it sayd Invalid Command Boot Loader may not supporting in Touch)
http://www.mobile-files.com/forum/showpost.php?p=355534&postcount=82
Just have a look
any software which uses nv_write method for ESN can change ESN
I have used CDMAWorkShop 2.7 cracked
madman34: that write button won't work in normal mode, it'll throw a error about esn being read only... that's what we had to work around.
Yep you are right
Shadowmite said:
madman34: that write button won't work in normal mode, it'll throw a error about esn being read only... that's what we had to work around.
Click to expand...
Click to collapse
But I did mess with my old 6700 and even with the QPST I was able to change the ESN and figured the checksum and put in VZW PRL then a *228 and now my 6700 is my 6800, but will only be used as a safety in case i brick my 6800. I feel better being able to have somthing to use while I play with my 6800.
Thanks a million time to Shadomite
He had Cracked and changed the ESN
I have POsted the Simplified Method Just have a look
http://www.mobile-files.com/forum/showpost.php?p=355534&postcount=82
Is there a relatively simple step by step method to do this ESN thing with the PPC 6700 on sprint?
I already have a working PPC 6700 I have TWO MORE but they are "bad esn"
I want to use them as backups for mine. If mine fails gets broken whatever I can just use one of the backups (I really like this phone)
No cloning or any nefarious purpose. Just want to use the hardware I bought. The bad ESN phones are sprint 6700's
Ok... I bought a sprint phone off of a fellow Forum person... not naming... LOL... and now have it reprogrammed. First... I got it set to the latest sprint rom / radio / bootloader just to verify operation. Then, I reflashed it all to the latest Verizon stuff, to include loading the PRL 51020 so that when I dial *228 it actually says Verizon wireless.
Here's the dilemna, First... the CS rep said that it wasn't possible to get a Sprint phone on Verizon. I told her otherwise from my knowledge online. She got Tech Support on the line. I told him the exact things I did... reprogramming the phone and all. He said that's fine, but in order to get it on Verizon's network... meaning clear the ESN and EMIE... I would have to send it off and they would clean the phone and get it on their network.
From anybodies experience... Is this true? Or am I missing something.
nitro66215 said:
Ok... I bought a sprint phone off of a fellow Forum person... not naming... LOL... and now have it reprogrammed. First... I got it set to the latest sprint rom / radio / bootloader just to verify operation. Then, I reflashed it all to the latest Verizon stuff, to include loading the PRL 51020 so that when I dial *228 it actually says Verizon wireless.
Here's the dilemna, First... the CS rep said that it wasn't possible to get a Sprint phone on Verizon. I told her otherwise from my knowledge online. She got Tech Support on the line. I told him the exact things I did... reprogramming the phone and all. He said that's fine, but in order to get it on Verizon's network... meaning clear the ESN and EMIE... I would have to send it off and they would clean the phone and get it on their network.
From anybodies experience... Is this true? Or am I missing something.
Click to expand...
Click to collapse
If the ESN is bad then no one will allow it on their network but I would assume that you should be able to tell the support people that you want to change phones and give them the new ESN and they should just put it in there system, then you will be able to dial *228. There are also phone repair places that also have access to do the switch as well. I did a phone on Cricket that way.
jambrose said:
If the ESN is bad then no one will allow it on their network but I would assume that you should be able to tell the support people that you want to change phones and give them the new ESN and they should just put it in there system, then you will be able to dial *228. There are also phone repair places that also have access to do the switch as well. I did a phone on Cricket that way.
Click to expand...
Click to collapse
That was tried already. Because the ESN isn't from a Verizon phone, the system rejected the phone. That's why the tech support guy said to bring the phone in and have them send it away to make sure it's good for the network.
Do it yourself
You can manage your account online and enter the ESN yourself. The actually have an option for phones sourced other than Verizon.
I have never tried it, but it removes the useless support people from the mix.
MM
I love cut and paste.
Yes it can be done. i have an alltel ppc6800 on vzw. the easiest way to do it is from the vzw website esn switch or activate equipment. There are some other steps you have to take to get the software loaded, not the stock rom. Then you will have to call vzw and have them reset your DMU key. Thats key to getting data to work.... start here:
http://forum.ppcgeeks.com/showthread.php?t=20090
or send you phone in:
http://forum.ppcgeeks.com/showthread.php?t=24855
Oh and you'll have to change the SPC code since it's a sprint phone. need to get that to a 000000, again the first post will help with that.
If you have questions send me a PM.
-1
I tried to add ALLTEL PPC6800, Wasted 2 Days
Unfortunately, I had the exact opposite experience as the previous poster. I got a brand new ALLTEL PPC 6800 off Ebay. Did the flashing and the preparation and the phone was ready for VZW. Started off with call to regular support 1800-924-0204 to get the ball rolling. I knew they would be worthless but you need start somewhere. The gentleman tried to load it, said it came back as a NON VZW ESN and nothing he could do. I then asked , and got, Tier 3 Support. I told the gentleman the situation. He stated, " I have tried before and gotten nowhere.But I will try again" He tried and he got exactly where he stated, nowhere. He said he did not have the ability and asked his superiors and they did not have the ability. This subject was bounced around the support / switch room for about an hour.
Finally everyone gave up and said I could try submitting it for the Non VZW Equipment program (discussed in several threads here and elsewhere) or I could try going to a corporate store so the Manager could see the phone and then maybe he could call and get the phone added. The main problem they stated (I heard this several places BTW) is that the ALLTEL PPC6800 is not approved as a DATA device from ALLTEL. They have a list and Memo that states what ALLTEL devices are approved and that they can add to the system and the PPC6800 is not approved. It is not just omitted, it states the PPC6800 is not approved for use on VZW.
Here is the deal, I can only assume that it can be done as others state they have done it. Like many things when dealing with Wireless, what one person gets done out of the norm does certainly not guarantee you will. I have over 20 years in the Wireless industry and no how to talk to these people. I also consider myself a fairly adept "social engineer"/ I could NOT get it done. Maybe a few people got lucky and got in touch with people who could, and did, add an ESN into the System. I could not find that person. PERIOD
Now, this will really make some action. I finally got a the Product Manager who tried and tried, calling his "buds" up and asking around. He actually found a Memo that said if a customer was to bring an ALLTEL DATA device in to activate a New acct, they were to take it in and swap out for a new phone of equal value. He said after all the crap and time I had spent, and patience I had shown dealing with him, "come on in and Ill swap you out a XV6800"
Needless to say the car was moving before he hung up the phone. And he did exactly what he stated, gave me a brand new XV6800 in the box, and I handed him a used out of the box ALLTEL PPC6800 without battery, stylus, charger or battery door. Yes I lucked out.
Now can you pull that off? Doubtful. First off, even if the memo can be found, it clearly states for a NEW ACTIVATION, I found a flat out cool guy, and luckily a cool guy with authority. The whole time this transpired the front end person was going "I don't believe this, I don't know how he is going to get away with this, Man you sure are lucky" and then he had to make about 5-6 trips back to the rear for computer over rides and help. At one point in time the Store manager had to come give an over ride and I over heard him say, Hey that's his deal, if xxxx wants to do it, let him do so, he is the tech manager. not my problem!"
Sorry for the dissertation. But I felt it only fair to give you a detailed story on how it can NOT happen, i.e adding the ALLTEL ESN to VZWs DMD (Device Management Database) which is the obstacle to the whole thing.
I wish you well.
EDIT: Yes I posted this same story in another FORUM in response to someone asking the same question. I figured it applies here and I should spread the knowedge. Like I said, it evidently can be done., But I know how these things can go. I hate to see someone read about this in a forum and spend a whole lot of time thinking "Hey, a few attempts and I'll get the right guy" I made MORE then a few attempts. It is not like getting an activation fee waived "Just keep calling until you get the right rep and they'll take it off" This is more like calling the White House and telling them you have a quick question for the President. LOL
I don't want to flame but, It is doubtful the previous poster has twenty years of mobile phone experience, although it's not impossible. If you do some leg work and use the same tools that are provided to everyone it can be done.
If you absolutely want to talk to a real live person about activating your non-VZW phone on the VZW network then know some facts. At the beginning of the year VZW announced the Any Device, Any App as part of their "open network" initiative. This allows some devices to be activated on their network after an evaluation, and although it is not 100% in place, and you can be damn sure about 1% of VZW employees know about it, you can fill out a form take your phone to a VZW store and have them ship it out. That I have heard of, only 1 out of about 50ish have been denied. I have attached the PDF to this post.
If you want to do it yourself, and or don't want to wait 1-3 weeks here are the basic steps *READ ALL THE STEPS BEFORE YOU START*:
1. Since it's a sprint phone you need to break the SPC/MSL code and set it to all zeros. This will allow the phone to be programmed when you dial *228, if you skip this step it will fail.
2. Next you will need to load the DCD ROM, Radio, bootloader and carrier cab.
3. Load the PRL onto your phone.
4. Update your MIP Profile and MIP Default Profile (##778)
MIP Profile
Number of profiles: 6
Active user profile index: 0
MIP_MODE: Mobile IP Prefered
MIP Reg Retries: 2
MIP Reg Retry: 1750 ms
MIP Pre-Reg Timeout: 0
Mobile Node-HA: Enable
Send A Reg: Disable
Dormant Handoff Opt: Enable
MIP Default Profile
Enable Profile: Enable
NAI: [email protected] ([email protected])
DUN NAI: (if entry is there enter [email protected] so you can tether without a tethering package or [email protected] if you want paid tethering))
MN HA SPI Set: Enable
MN HA SPI Value: 12C
MN AAA SPI Set: Enable
MN AAA SPI Value: 0 (requires a "2" here for 6800 and 6900)
Reverse Tunneling: Enable
Home Address: 0.0.0.0
HA Shared Secret: (erase whatever entry is here leave blank)
AAA Shared Secret: (erase whatever entry is here leave blank)
Primary HA Address: 255.255.255.255
Secondary HA Address: 255.255.255.255
DMU Pub Key: 10
MN Authenticator: 0
5. Upload the public DMU Key (10.zip). This step never works for me but I do it anyway. I always end up having to call and have them reset my DMU key manually. If you get the right person they can do it over the phone while you wait. Data will not work if you skip this step.
6. Last goto the VZW website and activate your new equipment. Once that is complete *228 option 1 to program your phone. And test.
This post http://forum.ppcgeeks.com/showthread.php?t=20090 has more details on what tools to use.
Again questions send me a PM.
-1
But the ESN isn't allowed via the website. That's the main issue.
What error does it give you?
acidone said:
What error does it give you?
Click to expand...
Click to collapse
"Your request failed. You may have entered the ESN/MEID incorrectly. Please re-enter and try again."
Basically the same thing the CSR told me.
Mmm did you enter the HEX or the DEC ESN. I had that error when I entered the DEC but the HEX would go through. If the HEX still doesn't work you could try A000000 (Six 0's) followed by the HEX ESN
EX: A00000012A3B45
-1
acidone said:
Mmm did you enter the HEX or the DEC ESN. I had that error when I entered the DEC but the HEX would go through. If the HEX still doesn't work you could try A000000 (Six 0's) followed by the HEX ESN
EX: A00000012A3B45
-1
Click to expand...
Click to collapse
It doesn't allow for the whole Hex ESN if you put 6 0's
Edit: if I leave the last digit off... and use A followed by 6 0's... I get this "The phone associated with the ESN/MEID you entered cannot be activated. Please contact Customer Service at 800-922-0204 for assistance."
Bummer. Sounds like your sending it in then. grab the PDF off my previous post and take to the store and send it out. Let us know how it goes.
acidone said:
Bummer. Sounds like your sending it in then. grab the PDF off my previous post and take to the store and send it out. Let us know how it goes.
Click to expand...
Click to collapse
Problem now is that I can't seem to load the "STOCK" Verizon rom. The one with Radio 1.30.00 keeps coming up with "No Radio" I even tried going back to Olipro 1.2 to see if it was a compatibility issue with the bootloader
Not sure on that one. Never loaded any stock roms.
Just want it to be stock when I send it back... If I can't get a "Tech" To add the ESN over the phone.
Edit: After a few trials... I have actually been able to get the Sprint phone to be like a stock verizon phone. Radio : 1.30.60 ROM : 2.09 and SPL 1.04.0000
Ok... come to find out... the reason Verizon can't activate this phone is that an Insurance claim was done on it. This means the ESN is "blacklisted" and assurian needs to get the phone back. Now, even though I spoke with Assurian, they are saying there is nothing they can do. However, Sprint.... through the normal CSR's, checked the ESN, I said nothing about insurance, and Sprint was ready to activate it on their network.
I hate to ask this.... but does anybody have a valid... non-blacklisted XV6800 ESN that can be activated on Verizon's network? The ones I would want are ones from phones that have not been insurance claimed.... and are just software bricked and somebody just upgraded phones. PM me if you could help me out.
And yes... if I can verify the ESN via Verizon... I will buy the bricked phone... just to be halfway legal
anyone....
Why do you need a PPC ESN? I put one on from an old motorola pink razr (v3m) that was originally a verizon phone. I had the same problem. Insurance claim had same deductable whether it was broken or lost. So I just reported it lost and asurion blacklisted it. Back working again now though.
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
aamir.m.ali said:
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
Click to expand...
Click to collapse
Sounds like either the phones is still activated under his account which this can happen.
Or the ESN is cloned I doubt it but you never know.
sounds like maybe the esn is cloned. it explains how i have the phone number of a guy in california magically all of a sudden... anything i can do about this? i dont think so...
aamir.m.ali said:
sounds like maybe the esn is cloned. it explains how i have the phone number of a guy in california magically all of a sudden... anything i can do about this? i dont think so...
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That's why alot of folks flag the people who are trying to clone phones on xda some folks try to clone the evo 3d to work on boost mobile or other places.
It's also illegal to clone the ESN. If sprint activated it on your account and the number still pops up then it's cloned from what I have read and understand.
That's what sucks when people clone stuff messes up phones and then they rip folks off.
I would talk to sprint and see why it keeps doing that they may swap it out if you have TEP or if it's cloned they may look into it and call the owner.
I always buy my phones on EBAY due to buyer protection. If someone shafts you you will get your money back along with ebay steppin in to deal with the issue..
Did you have the Sprint employee activate the line? If they checked the ESN of the phone, they would have seen another line attached to it.
Does the hex and Dec in the about phone section match the physical numbers under the battery?
Let me know and I can maybe do further research on it...
Sent from my PG86100 using xda premium
And there is "no way" to determine if a phone is rooted according to Sprint.
I would personally take it to a service and repair location and have them take a look at it, if you don't have TEP they should still swap it for 35$. Or have an answer as to what's going on.
Sent from my PG86100 using xda premium
aamir.m.ali said:
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
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When they had you try a factory reset, was it via the phone OS (Home>Menu>Settings>SD & Storage>Factory Restet) or was it via the dial pad ##786#, edit, MSL/master subsidy lock? Have you had any luck, taken it to a repair store?
What's up fellers! Been gone a long time and know I am back. I got a deal on a I527 and found out the guy used a Metro-PCS sim. I didn't realize this until after I put my SIM in and saw ATT. I didn't see that when he had his SIM in there.
I read the 5 or 6 posts on not being able to make or take a call from a TMOBILE setup but since this may be a little different I thought I would post and give it a shot.
My symptoms are no calls (does nothing then emits a single beep then hangs up). Does the same when dialing out. 4G and everything else works 100% Phone is fast boots quick charges fast no complaints anywhere except the stinking call issue.
I used KIES to reload the stock ROM. Took about 20 minutes and completed. Still no calls. Here are the details
Phone has the ATT logo on back, says SGH-i527, has I527UCUAMK2 all 3 places. I talked to ATT customer service and they said the IMEI points to a SGHNM819N. But nothing on the phone indicate metro PCS.
I use to hack back in the ATT Tilt days. Not anymore. I had a small stroke and can't do all this complex stuff anymore. If someone points me in the right direction I can follow instructions but it seems to have gotten a lot more cumbersome to do these days.
All I am looking for is bone stock reset where everything works. I can wait for KitKat to come out so I would like a clean fix.
My sim is a ATT. The service agent online assured me the SIM was fine. My old phone was a Skyrocket that got wet. So the MEGA needed a smaller SIM. I picked it up today and swapped phones.
Thanks for any help and I am willing to pay for someone's quick help. I use the phone for work and right now I am pinched.
SD
I had a similar experience when I bought a used mega, picked up full signal, eveything worked except that I couldn't make or receive calls, I just got a single beep. I even went to an at&t store and got a new sim card, still didn't work.
The guy who helped me at the store said the sim tray was bad, made it sound like it was a common. Issue. gave me the number to the warranty dept, said they might cover it. I called them told them what happened and what the rep told me at the store.
They sent me a replacement at no charge.
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
banks2878 said:
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
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I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
SMACk-DAB said:
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
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I wasn't the original owner and didn't have insurance, just had service with at&t. The phone hasn't been out for a year, so it's under warranty unless something shady was done to it. In my case the numbers all matched.
banks2878 said:
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
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Thanks. I don't see the PM yet. Let me know what I need to do.
Thank you,
John