I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
aamir.m.ali said:
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
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Click to collapse
Sounds like either the phones is still activated under his account which this can happen.
Or the ESN is cloned I doubt it but you never know.
sounds like maybe the esn is cloned. it explains how i have the phone number of a guy in california magically all of a sudden... anything i can do about this? i dont think so...
aamir.m.ali said:
sounds like maybe the esn is cloned. it explains how i have the phone number of a guy in california magically all of a sudden... anything i can do about this? i dont think so...
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That's why alot of folks flag the people who are trying to clone phones on xda some folks try to clone the evo 3d to work on boost mobile or other places.
It's also illegal to clone the ESN. If sprint activated it on your account and the number still pops up then it's cloned from what I have read and understand.
That's what sucks when people clone stuff messes up phones and then they rip folks off.
I would talk to sprint and see why it keeps doing that they may swap it out if you have TEP or if it's cloned they may look into it and call the owner.
I always buy my phones on EBAY due to buyer protection. If someone shafts you you will get your money back along with ebay steppin in to deal with the issue..
Did you have the Sprint employee activate the line? If they checked the ESN of the phone, they would have seen another line attached to it.
Does the hex and Dec in the about phone section match the physical numbers under the battery?
Let me know and I can maybe do further research on it...
Sent from my PG86100 using xda premium
And there is "no way" to determine if a phone is rooted according to Sprint.
I would personally take it to a service and repair location and have them take a look at it, if you don't have TEP they should still swap it for 35$. Or have an answer as to what's going on.
Sent from my PG86100 using xda premium
aamir.m.ali said:
I just bought a evo 3d phone off of craigslist...biggest mistake ever. I bought it from this guy while at the sprint store. Once the lady verified it could be activated, I paid the guy and he bounced. The phone was activated, i went home and called someone. that person said I had the wrong phone number, and I checked my about phone and it has some phone number from a different state!
The phone functions and everything but I think it's working on some other guy's phone plan! I've tried talking to sprint and they have me listed as having an evo 4g with the correct MEID and everything. I worked with technical support on this issue and even did a factory reset, at which point the representative said that it must be a flashed or rooted phone and so they no longer can help me.
The thing is, this guy with teh phone number is in califand of course, when I ornia and I'm in maryland. He had his phone operational as recently as a few hours ago according to his friends (who i've contacted) so something happened recently that caused this phone to default back to this phone number some how. I've gone through and changed teh MDN and MSID number (per the sprint reps instructions) and when I do that I'm simply unable to make a phone call anywhere. When I do change my phone number to my correct number, I still have access to data but not to phone. and when i did the factory reset and went back to this cali dude's phone number i can now make phone calls...with his number...
What is going on? what else should i check/what to do? I thought when buying off of craigslist it was enough to make sure you can activate it...apparently not...
Click to expand...
Click to collapse
When they had you try a factory reset, was it via the phone OS (Home>Menu>Settings>SD & Storage>Factory Restet) or was it via the dial pad ##786#, edit, MSL/master subsidy lock? Have you had any luck, taken it to a repair store?
Related
ok i have successfully rooted and s-offed my 3vo but that calling problem i have (error 16) so i called sprint and they asked me for alternative number i said no and they said its ok but they needed some personal info(im 13 and on my uncles plan)so i said i dont know as im on my uncles plan and she said ok and then she asked for name. i gave her my name and then she asked for my uncles name and i gave that to her and she said thats not what comes up so i said well i dont y and she said to go to sprint store and get them fixed. i cant go or take a chance of getting caught with s-off or root. ok so i was done with sprint. now i tried dialing ##72786# to reset hands free and hands free worked but still no calling. i tried ##3282# and reset profile and now i get verizon wireless wen i call .and now i did it again and sometimes i get sprint(mostly) and sometimes verizon.
im stuck and dont know what to do...should i talk to sprint again and hope the next person doesnt ask for info or is there a fix idk about...
thanks to whoever posts
I think you should flash a stock rom( rooted of course)...just tell your uncle that some of your friends also are having some issues with the particular phone and a new update simply needs to reset the phone by owner calling the representative. You don't need a another line..see other thread about what to say. This should be a no biggie. You are not lying and you are infact telling the truth.
life64x said:
I think you should flash a stock rom( rooted of course)...just tell your uncle that some of your friends also are having some issues with the particular phone and a new update simply needs to reset the phone by owner calling the representative. You don't need a another line..see other thread about what to say. This should be a no biggie. You are not lying and you are infact telling the truth.
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its very funny for me when you said that just tell your uncle that friends having the same problem (thx anyways)but i kinda actually root and customize phones for him and he sells them on ebay etc... (im probally going to root his as he has one too) ... but is there a point to flash stock as i didnt debloat or anything just rooted and s-offed
No, if you do mods for your uncle..he should be responsible for it then. Reason for the stock rom was to make sure you did not get in trouble for rooting it. But it seems like no big then. Have him do it, simple as that.
I work at sprint. That just happens sometimes when the phone is reset .. make a call it will tell you to stay on the phone it then will connect you to a rep they'll reset a setting. And then you should be good.
Sent from my PG86100 using XDA App
life64x said:
No, if you do mods for your uncle..he should be responsible for it then. Reason for the stock rom was to make sure you did not get in trouble for rooting it. But it seems like no big then. Have him do it, simple as that.
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no its my phone though and i need it and i was saying that he doesnt care that was my point and im trying to fix it with costing him
It doesn't cost anything to reset the phone.
Ok here is what you do, just log on to his sprint account online. Take one of the other phones and put it on your line, any sprint phone will do as long as it isnt activated at the time. Once you have swapped the phones online just wait 5 minutes and swap the 3VO back to the line, presto you are done, just make sure both phones are off when you do this. Once you have swapped the 3VO back to the account wait 5 mins then boot it up, it will go to the activation and presto it will be all set to go.
life64x said:
It doesn't cost anything to reset the phone.
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get a new one i meant which i doubt is going to happen but i just dont feel like telling anyone and dealing it with my self
I had the same problem, after flashing no calls or texts would go through. I called Sprint, gave them the error code (from failed text msg) and she asked me to remove the battery give her the ID code on the back of the phone and she had it working by the time I booted up. I did not offer any reasons for the problem and she did not ask, I really couldn't have been easier.
I had the same problem at first and I've had 3 different solutions.
1. Update profile and PRL (seems unnecessary but its worked for multiple ppl)
2*. Download MSL Reader. Once you have your MSL go to dialer and enter ##yourmsl#. That will being up EPST. Select edit. Change YOUR number (top one) to 000000000 and leave the MSID. Reboot. Allow hands free activation to go through. If it takes longer than 5 mins hit cancel and go back to EPST (##yourmsl#) and change the string of 0's to your number. Reboot.
3. Call sprint and tell them you have error code 8 or 16 when trying to make a call. That tells them they need to reset your phone.
Via TT
this morning i woke up and tried to send a picture message. my phone rebooted and i got a message on the lock screen saying "No Signal Limited Service" i was running bulletproof 2.4.2 and the faux kernel. ive tried reflashing rom and kernel but i still keep getting the same message. any ideas on what i can do? been phone-less all day
Have you tried flashing another rom? Anyone around you have tmobile?
Sent from my HTC Amaze 4G using Tapatalk
yeah flashed another one. just got back from tmo and got a new sim, still not working. no one has tmobile around me.
this happened to me too, i called tmobile and told them my phone would not get any signal, they told me to read off the numbers from the sim card and i did, i turned it on and started working again.
alobear said:
this happened to me too, i called tmobile and told them my phone would not get any signal, they told me to read off the numbers from the sim card and i did, i turned it on and started working again.
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Click to collapse
where you rooted when this happened?
bought off craigs and i just got off of the phone with tmobile and they said the imei number is blocked and that the original owner needs to pay the insurance fee of $15 so im pretty much screwed.
Blacklisted phone....one of the few reasons I am skeptical about dealing with phones off Craigslist.
Sorry man
Sent from my HTC_Amaze_4G using Tapatalk
yeah dunno what to do. insurance let me file a claim cause i said my phone got stolen. i called the dude's number who i bought it from and i guess his phone is disconnected. ill give it a week and see if maybe hes just late on a payment.
this happened to me the other day with clist if worst comes to worst you have to unlock and sell as a at&t phone tmobile doesnt help much
so it wont be blacklisted on at&t? i have a friend at t-mobile and im going to talk to her to see if they can do anything at the store. ive bought 8 other phones from craigs before and never had any problems. i never thought they could completely block service from a phone.
Sorry if this is in the wrong place, first time poster here.
In December I purchased a nexus5 off of some guy that was selling one in my local area. He seemed like a good guy, the phone was in the original box and I was pumped at getting one for a bit cheaper than they are on the play store. Although this last week it randomly could not connect to the network, so I called Telus (my Canadian provider) and after a half hour of troubleshooting they told me that the IMEI is blacklisted as a lost or stolen device? I feel pretty ripped off and disappointed. I found the guys email that I brought it from and tried to contact him but he wont answer his phone, texts, or email. So I don't know what to do? Am I just screwed and forced to buy a new phone? is there anyway I can change the IMIE address? Or anything that anyone can recommend I should attempt to do? Thanks in advance for any help that can be supplied!
Always check before buying. If it is stolen (instead of lost) then you should turn it in to the police. But there is no way to tell and the provider will never tell you which.
It also isn't unheard of for a telco to incorrectly block a phone. I'd try arguing your case since you used it for a month before they shut you down.
nordlead2005 said:
Always check before buying. If it is stolen (instead of lost) then you should turn it in to the police. But there is no way to tell and the provider will never tell you which.
It also isn't unheard of for a telco to incorrectly block a phone. I'd try arguing your case since you used it for a month before they shut you down.
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Click to collapse
Thanks for the input. Who would I contact about arguing it? I talked to someone at Telus for a good half an hour, and they just told me that they have no control blacklisting the IMEI. They would if say i was under contract and I didnt pay my bill. But I am off contract and just put their SIM in my unlocked device. The person told me that say for example if the phone was stolen from BestBuy in novemeber, it could have worked this entire time because it took bestbuy this long for them to put the numbers in there system, and it finally just caught up with me. And also, my SIM works in my friends nexus4, so it doesnt have anything to do with Telus, its an issue with the phone not getting access to the towers. And if it is blacklisted on the national list for being lost or stolen it wont work on any of the carriers in the country... So i dont know what to do
What's up fellers! Been gone a long time and know I am back. I got a deal on a I527 and found out the guy used a Metro-PCS sim. I didn't realize this until after I put my SIM in and saw ATT. I didn't see that when he had his SIM in there.
I read the 5 or 6 posts on not being able to make or take a call from a TMOBILE setup but since this may be a little different I thought I would post and give it a shot.
My symptoms are no calls (does nothing then emits a single beep then hangs up). Does the same when dialing out. 4G and everything else works 100% Phone is fast boots quick charges fast no complaints anywhere except the stinking call issue.
I used KIES to reload the stock ROM. Took about 20 minutes and completed. Still no calls. Here are the details
Phone has the ATT logo on back, says SGH-i527, has I527UCUAMK2 all 3 places. I talked to ATT customer service and they said the IMEI points to a SGHNM819N. But nothing on the phone indicate metro PCS.
I use to hack back in the ATT Tilt days. Not anymore. I had a small stroke and can't do all this complex stuff anymore. If someone points me in the right direction I can follow instructions but it seems to have gotten a lot more cumbersome to do these days.
All I am looking for is bone stock reset where everything works. I can wait for KitKat to come out so I would like a clean fix.
My sim is a ATT. The service agent online assured me the SIM was fine. My old phone was a Skyrocket that got wet. So the MEGA needed a smaller SIM. I picked it up today and swapped phones.
Thanks for any help and I am willing to pay for someone's quick help. I use the phone for work and right now I am pinched.
SD
I had a similar experience when I bought a used mega, picked up full signal, eveything worked except that I couldn't make or receive calls, I just got a single beep. I even went to an at&t store and got a new sim card, still didn't work.
The guy who helped me at the store said the sim tray was bad, made it sound like it was a common. Issue. gave me the number to the warranty dept, said they might cover it. I called them told them what happened and what the rep told me at the store.
They sent me a replacement at no charge.
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
banks2878 said:
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
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Click to collapse
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
SMACk-DAB said:
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
Click to expand...
Click to collapse
I wasn't the original owner and didn't have insurance, just had service with at&t. The phone hasn't been out for a year, so it's under warranty unless something shady was done to it. In my case the numbers all matched.
banks2878 said:
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
Click to expand...
Click to collapse
Thanks. I don't see the PM yet. Let me know what I need to do.
Thank you,
John
So in May of 2015 i purchased on Amazon a new Volt 2 to be used on Virgin Mobile with a yet to be established accoung. The next day my Mom surprised me by giving me her old Samsung and added me to her phone plan. The following week when The Volt 2 arrived, it got lost in the shuffle and instead of returning the phone, it got tossed in a closet... unopened... never activated... And no account opened with Virgin.
4 years later, a friend who is down on his luck just lost his cell phone. He doesnt have the money to replace it because he was laid off 2 weeks ago. I offered to put him on my plan with sprint becuase the plan i have is so cheap to add a line and figured i would give him my stashed Volt 2 since it's a CDMA phone and should work on Sprints network.... If life was only that easy.
When i went to check the IMEI number on Sprints site, it came back with a message that said something to the effect that the phone qualified but i had to bring in to a Sprint store to activate it. Just to protect myself i called Virgin and asked if the phone was locked and explained the whole situation to her. She looked up my IMEI and claimed there were no holds on the phone and shouldnt have a problem bringing it to sprint. i asked her to triple check that information which she did and assured me all would be ok with Sprint...
i go to Sprint the next day to add my line and though they didnt say it was locked, i was told i just couldnt use the device on their network. So before i esculate this issue with Sprint I decided when I got home to call virgin again and make 100% sure my device has no holds are on it anwhewre.... carrier hold, sim hold, device hold, any hold.. The tell me nothings wrong with it. In all honesty, I never told them on the phone that I never activated activated the device, as I assumed they would of seen that.
I put a request in with sprint to provision the phone to its network and the rep didn't seem to see why she couldn't they said it would take 72 hours and I'd get am email with the outcome. It's been 8 days no email.
I'm sure the problem is that I didn't have service on the phone for the required 12 months in order to get the carrier unlock restriction.... Obviously the fact that the phone hasn't been activated is what's messing up everyone's view if the device. It has no phone number, no account to tie it too and under the system under bootloader there's nothing there it blank. The phone starts up fine, i can connect to my wifi and use it just fine. But under settings there's no network associated to it and most everything is blank. I put a correct sim sprint card in and it says invalid sim. It tries authorizing and fails. It on every reboot it tries to activate and eventually fails. It will download update, but fails with an authentication error when rebooting and installing. Phones not rooted or hacked (yet). And I've looked into the unlock companies out there and told if I can't get the phone yo ask for an unlock code when putting another sim card in, then there's nothing they can do... I can't get it to do that, no matter what shortcut / hidden menu option I try. In fact even *#06# (or variation thereof) won't pull um the imei number. It's listed in the settings. But I wonder if the fact that it's not asking for an unlock code when changing SIMS is because it's not activated anywhere. But if I activate it, will a lock be put on it immediately? And why are they locking phones 4 years old... Come on.
So is this phone just junk unless I want to pay $40 a month to Virgin for a year? On a phone that's 4 years old?
For the record I posted a message on vigin communities message board not giving IMEI number and said I'd supply it through an PM if requested and I was simply replied to with the staple "phone must be activated on our network for 12 months" line.
i hate throwing away any electronics especially ones ive never used. Is that my only option if I want to use the phone anywhere else other than virgin?
Sorry for the long winded posting...i couldn't find a decent answer anywhere on Google when searching if can you unlock a phone that's never been activated.
Help.
not oe reply? ok maybe it was too long and boring tro read so ill just condense it to one line...
is there a way to unlock a prepaid phone form Virgin that i bought 4 years ago but never activated it on any network?
When i asked Virgin they claimed there was no lock on it, in fact they didnt even see the device. But when i tried activating it on Sprint, they showed a lock and said they could provision the phone and it would be available to move in 72 hours... that was 2 weeks ago and i still can't get the phone on Sprint.
So do i need to activate a 4 year old phone on Virgin and keep it for 12 months before it will get released? I tried an unlock service and they said if it doesnt ask to enter a unlock code, they cant help... i cant get it to ask for this code.... its a Volt 2
any suggestions?>