Hi All,
First, I hope this is the right section & I hope I am not duplicating another thread. I have a odd situation I think and I don't know what to do. I picked up my Atrix 4G off of craigslist a few days back. The phone is great but it will not accept my ATT sim card. It asked to enter the unlock code for the sim. It's an ATT phone so I am not sure why my sim doesn't work (Same sim card works in unlocked Vibrant). So, I purchased the unlock codes from two separate places and the codes were the same and did not work when I enter them.
I am at a lost now. I don't know what to do.
Any ideas are appreciated?
Oh yeah, I am not sure what the previous did but before I even put my sim, I did use the bypass Motoblur method to use the phone with sim & blur. I did use aroot and glad enable also. After the sim would not work, I wiped data, created a blur account and tried sim again but no success.
Please help me, I want to use this awesome phone!
did you get this resolved? i am having the same issue
Nope. Still not fixed. I am not sure what to do at this point.
i have the same problem..maybe the case is that you entered the incorrect code more than 10 times?
Have you checked that the IMEI code printed under the battery matches the one displayed on screen?
I was under the impression that if you blow the 10 unlock attempts you will have to wait several hours to try again. In other words, it will not permanently lock.
I might be wrong though.
Sent from my Atrix using Tapatalk
How many numbers do you have in your unlock code which you are entering into the phone?
Op,
You might have ruined something software wise, did you try flashing a full sbf version 4.1.8.3 preferably ?
I think it should work for you.
there are 8 digits in my unlock code and the imei is the same in the box, under the battery and in the phone
Same issue - No solution
I have same issue with Atrix bought on local craigslist. I have tried restoring to multiple stock versions.
AT&T spent two hours figuring out the issue and they tried even entering correct unlock code.
They asked me to contact motorola as they feel it is software issue. I will Motorola on Tuesday and post the result.
Hi I have the Exact same issue. The Atrix that i got off Craigslist were sealed. And I tried unlock code for Tmobile network off three different sites and still no luck in the locking the phone. So i went and i got Att sims and said the same thing "Sim Network Unlock Pin"
Anywho, I went to Att store and they couldn't figured out and they dont have a phone in stock to trade in. So after many attempt with Att and their customer service, they advise me to contact Motorola.
The funny thing is that i've sent the phone to Motorola two times and clearly stated my issue with the phone and they did not fix it and just send the phone back to me. So i got piss after wasting 350$ on a phone that i can't use and another 30 Bucks for shipping the phone to Motorola. I contact directly to their tech and the tech support ask me to call ATT. LOL right? So one of the tech just offer me a free shipping so they can take A CLOSER LOOK into it.
Apparently Motorola doesn't do phone exchange all they do is repair it. Any exchange would have to deal with ATT and for that to happen you would have to sign up a warranty plan with them which is $5/month.
So i got one last shot at this. and I'll keep you guys post on update. Sorry for my poor English.
So strange as they are unlocked, im using an AT&T atrix in Australia without issue.
Perhaps the phones have been banned somehow?
BUMP.. Anyone find a solution to this yet??
i leave my phone with the error message and the screen on, for at least 2 weeks and nothing!!
i hope no damage my phone with that time with the screen on
I have the same issue. From AT&T explained me that after 5th wrong attempt, the phone will be permanently locked to AT&T. Anybody has a solution for this?
I tried it alll tooooooooooo !!!
My phone was locked to orange network UK. I wanted to use a VIRGIN network Sim card... SO I called the VIRGIN Network technical support team... and this Silly girl keep on giving me few codes till ......IT STOPPED RESPONDING to any code.. so the phone now will not take any codes. I bought many codes in hope from websites..none worked.
I called ORANGE ..but they had no clue tooooo...
I unlocked the bootlooger thing too. I flashed it few times in hope....and I DID what ever I could do but in vain......
I hope we get some smart ass genius to get the break to this problem....!!!
Very similar issue here. I was in Costa Rica for a month and requested the SIM network unlock from ATT and they provided as it had been 6 months after my purchase. The code did not work in Costa Rica and only used WIFI while over there. I got back to the States yesterday and it still doesn't work, and by now have definitely attempted to enter the code 10 or more times. Its supposedly locked to ATT after 10 unsuccessful attempts but it will not work even with my original ATT SIM.
ATT sent me a new Atrix but I would like to get this one working as well. I have a few questions.
If I root is there any apps designed for root to unlock?
If not will a custom Rom bypass the need to unlock or be unlocked already?
If neither of these work is the phone basically bricked simply because the code (provided by ATT) was entered incorrectly 10 times?
THANKS!
i have the exact same issue the phone was from att but the seller say its unlocked for any company,not rooted , not unlocked, only upgrade via ota from froyo to gingerbread,i wish a solution for that,if anyone find a solution please post!! thanks
alberto
well I went ahead and rooted and unlocked. Going to flash a custom and see what happens. Ill keep you updated.
UPDATE: Tried CM7, Didnt fix. :/
I have exactly the same problem. I have tried unlock the boot loader. My phone already show unlocked on top left screen when power on.
Idk why It still ask for Sim network unlock code when I put my T-mobile Sim in and power up.
It seems hopeless to me after trying to search for someday.
I have tried many some rom.
Please anyone help us..
Thank you very much
FYI, Press #073887* on atrix will bring you to the screen which ask:
"Sim network unlock PIN:"
Hi there! I know I'm about to ask something stupid.
I've owned and modded a Defy for almost 2 years, and today I got a second hand MB860 (I found that you call it Atrix 4G; here we've got no 4G for the time being, so it is just an "Atrix"). The fact is that it's still simlocked, and in a few months I might need to ask the guy who buyed it a the phone company to ask there for the subsidy code, or pay someone to give it to me.
One of the guys who unlocks cell phones over here, in a forum, has said that it is necessary for the phone to have the Stock ROM at the moment of entering the subsidy code. Honestly I didn't believe him, I've always been convinced that there is no way for the ROM to interfere at the moment of simunlocking a cell phone. Am I wrong? At the moment of introducing the subsidy code, does it need something special? I've been searching here, but found nothing yet.
The problem about this is that that guy says "Ok, if you don't want to believe me, don't do it. Try it on another ROM, but I won't give your money back if my subsidy code just doesn't work". I wouldn't like to lose 25 USD without the possibility of complaining to the guy, and I'm a bit curious about what he says.
Thanks in advance!
Hey i recently unlocked my atrix on a rom that isnt stock. It shouldn't matter which rom you use. What i did was call AT&Ts wireless department. I didnt know which specific department i needed so i waited until i was transferred to a real person and told them I needed to unlock my phone which had been under contract with them a long time ago. I was actually never in a contract with them as the phone was a gift but they didnt ask any firther questions. So they transferred me. Told me to give them the IMEI number and told me to wait while they look it up. They then instructed me to put a sim card from another company to get the sim unlock prompt to popup. I put in the code they gave me and i succesfully unlocked my atrix. I did this on monday and used a tmobile sim i had lying around. I was given the code within 10 mins. Best of luck
John` said:
Hey i recently unlocked my atrix on a rom that isnt stock. It shouldn't matter which rom you use. What i did was call AT&Ts wireless department. I didnt know which specific department i needed so i waited until i was transferred to a real person and told them I needed to unlock my phone which had been under contract with them a long time ago. I was actually never in a contract with them as the phone was a gift but they didnt ask any firther questions. So they transferred me. Told me to give them the IMEI number and told me to wait while they look it up. They then instructed me to put a sim card from another company to get the sim unlock prompt to popup. I put in the code they gave me and i succesfully unlocked my atrix. I did this on monday and used a tmobile sim i had lying around. I was given the code within 10 mins. Best of luck
Click to expand...
Click to collapse
Thanks! I think I will keep reading a little so as to mod it (I found the Atrix a little bit riskier than the Defy) and then unlock it.
There is always the option of flashing stock again, but I'd like to avoid it .
I bought a Sprint M9 from a guy on eBay and had it shipped to me outside of the US.
The seller had it advertised as an unlocked phone that he got straight from HTC.
I got the phone.. booted up and saw that dreaded Hands Free Activation screen.. alerting me immediately that it was a Sprint phone.
It has no Sprint branding or software or apps on it though..
I asked the guy about it and he said he had a Sprint phone that was defective and Sprint told him to send it to HTC to be replaced and HTC sent him back that phone and he assumed it was unlocked.
Anyway.. after a few emails back and forth, he was able to contact Sprint and get the unlock codes.
First was the MSL code to reset the phone.. which worked fine.. and now it recognizes that there is a foreign sim card, but still says that the SIMLock is enabled.
There are a couple others codes he gave me, the PUK1 code, OTKSL code and SID code.
I tried going into the System updates and UICC unlock, but it attempts to get an update from the network.. which i am not connected to.. and it all fails from there.
Does anyone know of a way to get around that problem? is there anyway to unlock it if I am already outside of the US and not connected to the Sprint network in anyway?
Please anyone i am in desperate need of some help! I have a SafeLink phone just a simple one. But it's been my phone for about a year already. I left my phone outside on my back porch for like 15 mins one day while I was inside feeding my baby and when I grabbed it again it wouldn't make any calls or texts or anything. Just a blank white hollow triangle on the top like I had no service. When I try to make a call it tells me cellular network unavailable. I rebooted my phone hoping it would make it work but it did not. Then some message appeared on my status bar it said SIM card not provisioned mm#2.
I have called multiple times to the company and I get put on hold for ever. In the end they tried telling me my phone should be working. It states that my phone number is in service and my sim card is provisioned. Usually I wind up frustrated and hanging up.
I tried calling my phone number and it would ring and eventually tell me the person you called has a voice mail box that has not been set up yet. When I had an answering machine. Then today when I called it gave me some crazy message about "welcome to Verizon wireless, the number you are calling has been changed, disconnected, or no longer in service" BUT MY SERVICE HAS NEVER BEEN THROUGH VERIZON. ALWAYS SAFELINK.
Today. I called them again and sat through 2 hours of being on hold and finally they asked for my account information and they told me it did not match the information they had on file for me. WTF?! They could not pull up anything with my phone number and my name. I am shocked and I don't know what could have happened. I do know that there is some one who stays here at my mom's house who lives in the back bedroom that happens to be a shady scandelous person and he is also pretty good with hacking etc on phones. He knows I know all the crap he does like steals people's info to get new phone service so he basically never has to pay a phone bill. He works Verizon wireless and always has a phone he never pays for. He also knows that when I buy the house from my mom in May I am subsequently going to be throwing his shady freeloading ass on the street. Is there any way that he could have done something to my phone service? What does this sound like to you guys. I feel like going back to his room and hitting him with a damn cast iron skillet. (But I won't)
But i am at my wit's end. My phone is my only means of communication and my husband works a lot so I am home most of the time with my 9 month old son and I need to be able to have a line of communication since my husband takes the only car to work.
Help!!!!!!!
Note also when they asked for my meid or imei they said it doesn't match the information they have on file for me... How is this possible?!?!
starting to think i got burned but not going to bother going any further if thats the case but i recently was traded a sprint variant for some work i had done(taking too long to get payment) so i settled for the phone as compensation, i was there when he reset the device so i have complete access however when i put in my att sim i get a sim unreadable/not recognized msg and in settings i find out that its sprint, i checked the imei on swappa and it said good but i am unsure as to weather i can have it unlocked as i dont really want to pay more(than my time) to get this working. any advice?? much appreciated
You might try calling Sprint about the unlock status of the phone, or better yet, have the person that gave you the phone call Sprint and request an unlock. I actually don't know how unlocking works with Sprint. Otherwise I think you might be looking at paying for an unlock service to get it done.
Sorry to bother you all I got thru to a tech who unlocked it withing fifteen minutes, thanks Spr*nt