External Screen white - HTC Startrek

Ok I did a quick search on the forum and I couldn't seem to find if anybody else had this problem.
I recently purchased a used HTC Qtek 8500 from eXpansys / Mobileplanet.
The only problem I have with the phone is that the external screen is white and won't change to anything else no matter what settings I make the change too. Obviously the screen is getting power to it but I don't have any other display other then just a white screen. See attached picture
Any help would be greatly appreciated.
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try a hard reset
push and release the power button, then quickly push and hold the left and right soft keys ( the buttons over the green and red buttons) when instructed press "0".
may or may not work, but worth a shot.

you may even consider opening the phone and reseating the connector of the display.. this happened a week ago to my keypad.. when it was not working.. and then after trying alot.. i noticed that when i pressed 4 hard i use to get the light.. just opened 2 screw's and removed the cable and put it back.. as good as new

Tried a hard reset as suggested.
Even tried flashing another ROM.
No difference still has the External White Screen. Anybody else have any ideas?

Bad news .... mine has the same behaviour and warranty service told me that was the lcd broken... so no warranty repair.
...although my phone has not even a little sign!!!!!
Will try to open it with the help of this guide when the phone come back from repair center.
I'll let you know

Related

Trouble doing a hard reset ( SOLVED )

Hi there I have a problem doing the hard reset with a brand new device.
My wife just bought the Samsung GT-I5500 and I was installing ADW on it as the stock launcher is not that good as ADW.
Now my problem is that ADW stopped unexpended and now it wont let my in the home screen and so I cant reach settings to Uninstall ADW.
So I was planning to do a simple hard reset (I though) But it just don't work.
I get to the screen with the yellow triangle ( volume down +menu button + power button) so my pc was automatic installing some Samsung drivers and ask me to restart my pc(and so i did) but nothing happened.
Anny of you have a solution for this problem???
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solution
Just find the anser at this page http://www.hard-reset.com/samsung-i5500-galaxy-5-android-hard-reset.html
So for the people with the same problem perhaps this can help you to.
yeah, your turning your phone on in download mode. hard reset is both volume keys and end call key
Jordanooo said:
yeah, your turning your phone on in download mode. hard reset is both volume keys and end call key
Click to expand...
Click to collapse
I know and I try d it 10 times but it just did not work for me.
The only solution that worked for me was to dial the *2767*38655# number and it auto restarted en came back to stock.
Im having trouble hard resetting as well!
Except I cannot access past the lockscreen because a friend forgot the password..
The key combination doesnt work, is there any other way?
Factory reset, if it works
Sent from my GT-I5500 using Tapatalk

screen not responding, may need to return to vodafone

this is linked to my other thread but that was initially for another, connected, issue.
at first i simply noticed that the press in the sms text box didnt bring up the keyboard when in portrait mode (pressing at bottom of screen). i put this down to using kh3 and tried factory resetting which didnt help.
i then noticed that pressing and holding a widget didnt register the actio all the time and sometime dropped the widget. when i dragged it down to the trash it didnt go red straight away and i needed to wiggle my finger to get it to register. also button presses on things such as 'next' buttons etc didnt work most times.
it seems that for some reason my screen is failing/failed at the bottom at least with also some problems in other areas of the screen.
if anyone can think of a solution i would be grateful considering the phone is approx 4 months old.
if not i will need to get it prepped for a return to vodafone which i presume means flashing back to whatever firmware is best (not sure which) and do i have to reset something or other??
EDIT... i have been directed to the touch test and this is showing a large band that doesnt register presses.. oddly the white squares 2nd from the bottom and parts of the squares above and below dont register presses but DO regsiter if i press and hold then go across them.
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thax, marc
Restore to Original firmware you saved or from Branded rom post dev section.
Or flash stock rom .
Remove custom rom counter with usb jig .
jje
thanks mate

[Q] Display screen full of "snow" for NO apparant reason!

Out of the blue, for NO apparant reason, my display screen is suddenly full of "snow". The phone itself is working properly because I have the HDMI out cable and I can see everything working properly when I use my TV as an external display. While using the HDMI/external display, the touch-responsiveness is normal.
I did do one hard/factory reset, that did't fix anything. I get a similar screen when the phone is in the OFF position and charging (when you should normally just see the picture of a green charging battery icon.
I know this looks like the symptom of an impact or some other physical damage, but I take SUPER good care of all of my devices and there is no way that I caused any damage to it. Earlier today, I was using the phone and all was well then I put the phone in my pocket. About 3 mintues later, I pull it out of my pocket and this is what I see!
Has anyone seen anything like this? I bought this phone about 6 months ago from expansys-usa, so I assume it's under warranty, but if there's ANYTHING I can do here myself, I'd rather take care of it here.
I'm a fairly advanced ROM flasher and am pretty comfortable taking phones apart and getting them back together, but I don't want to open this one up if it will void my warranty with expansys/Samsung.
I welcome help/advice/thoughts.
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Best thing for you to do if you've got warranty is flash a stock from specific to your product code like you got it. delete everything on your SD card related to Modding and get a replacement for your warranty. Looks like hardware problems
Sent from my GT-I9100 using XDA

[Q] HTC Amaze 4G, screen pixelating...paper weight???

Hi Guys
So, I had/have this very little insignificant problem (compared to what I have now) about my Amaze not connecting to my PC properly
So, I decided, since I have had some experience in disassambling "things", I thought I'd take a look inside and see if my USB port in the phone wasnt broken, fortunately it wasn't...
However I didnt think of testing another cable(very, very stupid of me), so I concluded that it was my cable ( i found that out by testing another cable only AFTER I had disassembled it)
But thats only where my troubles started, since I have had some experience on taking things apart I figured it wasnt a biggy but when I put everything together again:
Imagine this filling up the whole Screen (without the mouse cursor of course)
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However, the device booted u fine, I could adjust the volume and actually hear the volume been adjusted, etc.
But the screen showed those pixels(I do not know what you call it when that happens, screen pixelating???)
The only thing I could think of is,
Where the black dot is, I thought it was a clamp so I (by accident of course) broke a piece of plastic off revealing metal wires, but the area of the proken off pice is no larger thean the middle of a pin head
I tried various ways, trying to figure out what caused this but I have no idea
btw. I also updated my 4Ext recovery to 1.x..x rc9 (latest release and did no restart after)
I am not sure what happened but ill probably pull an all nighter, trying to fix it (in some or other way)
Any help/advice would be appreciated!
p.s., please dont tell me Im an idiot for doing that, I know I am...it cost me $260...!

Stealth Brick

Hello. I have a Moto G4 Plus, still under warranty.
One evening, I go out with some friends, my phone is working normally.
In a bar I pull out my phone and try to look for an image on google, the phone starts to display some odd behaviour (the show all open apps screen kind of half fills the display with the browser filling the other half). I figure I'll forget about it and check later, I press power and put my phone in my pocket.
I wake up the next morning to a phone that won't boot, and this screen:
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When I try to put it into recovery mode, I get this screen:
Now I know that it says software status is 'Modified', but I swear, I have never modified this or any phone I have owned. I literally went out with friends one night with a working phone and returned with it in this state. I have tried going through official channels (Amazon won't replace it as they say the guarantee is with the manufacturer), it was sent to Motorola for repair but they refuse to repair it unless I pay 130 Euros, because they state it has been modified. I refused to pay that, and weeks of arguing with them that I have done nothing wrong went nowhere, so the brick has been returned to me.
I am trying to fix it myself, but it's proving very frustrating. Windows can't see the phone, despite me having installed Motorola Device Manager (which does see the backup Moto G3 I'm currently using, so that program is working correctly).
Any advice would be greatly appreciated.
Try fastboot oem unlock command
Sent from my iPhone using Tapatalk

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