News - Official Verizon Software Update - Mogul, XV6800 ROM Development

Hello all,
Spoke with a few people today from UTStarcom and Verizon and got quite a bit of information about this long awaited update. Figured I'd share with you.
Called UTStarcom and spoke with Orlando, an engineer with them. He forwarded an internal memo to me (I can't post it on here, don't bother asking). I can tell you what was in it though.
The update is complete and was received by Verizon mid June.
Rom version number is 3.36.605.0. I know a lot of you are going to say "but we already have 3.56 blah blah", but those are Sprint updates and just because the version number is different, doesn't mean it's not newer.
The update addresses the following (straight from the memo):
-Update to Windows Mobile 6.1
-Update to EVDO Rev. A
-Update location based services (GPS)
-Update bluetooth profiles
Update is complete on their end, waiting on Verizon to give the go ahead. He said he would speak to his superiors and find more info and for me to call back Thursday (he gave me his extension).
I called Verizon and spoke to Wes, a WDTS Tier 3 Tech.
He confirmed what Orlando told me. The completed update was received by Verizon and has been in final testing. The last update he had was July 3, been in testing for a while with no problems. Projected release set for end of the month/early August.
He also told me it's been so long due to the fact that they decided to add WM 6.1 (previously it was only expected to address EVDO Rev A / GPS)

Fugg yes!
Now, does this potentially include aGPS? Will we get the lock times of Sprint? Any other potential goodies that could be included? Lastly, what will DCD be looking to extract to improve in his ROMs?

Dude, you rule.

Can't wait...
Now I have to check the vzw or utstar sites every day!

thundaar2000 said:
Can't wait...
Now I have to check the vzw or utstar sites every day!
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Where would you look on Utstarcom if it were there? I know it is not yet but I can't even find anything close except this and it is a dead link here.
Link please...

serfboreds said:
Where would you look on Utstarcom if it were there? I know it is not yet but I can't even find anything close except this and it is a dead link here.
Link please...
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Perhaps... here???
http://handsets.utstar.com/view_phone_details.aspx?mcode=XV6800
Idk though, they didn't update the sprint one yet

Excellent news GC - hopefully it might add some more functionality to the GPS, although with your fix, it seems to work really well now!
Thanks for the info!

scrawnyb said:
Perhaps... here???
http://handsets.utstar.com/view_phone_details.aspx?mcode=XV6800
Idk though, they didn't update the sprint one yet
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Thanks, this is great. I am sure GC or DCD will have this dissected well before it hits Slorizon's website (or the UTStarcom one you posted), but it is exciting none the less.

I'll be sure NOT to hold my breath waiting on their release

So...did you happen to ask him about what it would take for an "Accidental" leak of the beta? Because I am sure a few of us would drop some money into an unknown Paypal account if such a thing were to happon.

OK... so I'm not trying to be a bad news guy, but I pretty much got the exact same story from UTStarcom back in April, but the release date was May.
When I called in May they said it was release to VZW and was up to them to do something with it. I never was able to get anyone at VZW to admit they had the update (in fact some really bad Help guy yesterday told me that a) any updates would come from the mantufacturer and not VZW, and b) anything, and I mean ANY application you add to the PPC is bad for it and will cause it to slow down. (He was a real piece of work, and when I asked what about things like Microsoft's Live Search which was MADE by MS for this type of phone, he said ANYTHING would basically bog it down and if it stopped VZW would not replace it... schmuck).
Anyway... the UTSarcom site is a good one... but where might we search for Verizon updates???

I am surprised anyone told you anything except "let me check another system....no, I don't see anything here....you may want to keep checking the website if they ever have updates for the phone," schmucks for real. Speaking to higher tier techs is probably more realistic information as they will be seeing memos that other people will not.
Anyways, here is the XV6800 page on vzw:
http://support.vzw.com/phones/index.html?p=3411

OK... so I'm not trying to be a bad news guy, but I pretty much got the exact same story from UTStarcom back in April, but the release date was May.
When I called in May they said it was release to VZW and was up to them to do something with it. I never was able to get anyone at VZW to admit they had the update (in fact some really bad Help guy yesterday told me that a) any updates would come from the mantufacturer and not VZW, and b) anything, and I mean ANY application you add to the PPC is bad for it and will cause it to slow down. (He was a real piece of work, and when I asked what about things like Microsoft's Live Search which was MADE by MS for this type of phone, he said ANYTHING would basically bog it down and if it stopped VZW would not replace it... schmuck).
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If you read my post you'd see that I asked about what you're referring to. The "release date" for May was for EVDO Rev A & GPS. They decided to add WM 6.1 at the last minute, which prolonged it. The difference is, you never got anyone from Verizon to admit to it, while I have spoken to several people since May who all have confirmed it.
You guys have to trust that I know what I'm doing....this hasn't been my first time calling and I know what to ask. They pretty much know me by name now when I call lol. In fact, I don't hang up until I speak with someone who knows what they're talking about.
As far as the update itself goes, it will be on HTC's site when it's available, not UTStarcom's or Verizon's.

OK thanks... I had been to that page many times before, but didn't know that they might post anything like a ROM update there.
We'll see....
And yes, senior techs are probably better... just didn't have the time to wait yesterday.

gc14 said:
As far as the update itself goes, it will be on HTC's site when it's available, not UTStarcom's or Verizon's.
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Do you have a link for where you would look for this upgrade on HTC.com? I know you and DCD will be releasing ROMs before I find it but curiosity reigns supreme.
This is what I found but I don't think this is anything more than a marketing page:
http://tytnseries.htc.com/htctytn.html

http://www.htcamerica.net/support/support-product.html
It will be posted on this site under the appropriate phone. Since there have not been any updates for VZW you won't find the xv6800. Correct me if I am wrong GC.

Do you have a link for where you would look for this upgrade on HTC.com? I know you and DCD will be releasing ROMs before I find it but curiosity reigns supreme.
This is what I found but I don't think this is anything more than a marketing page:
http://tytnseries.htc.com/htctytn.html
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First, that link is for the TyTN, not the Titan. 2 Different phones. The TyTN is actually the HTC Hermes, as the TyTN II is the HTC Kaiser.
Second, when it's available you'll be able to find it here:
http://www.htc.com/us/FAQ_Detail.aspx?p_id=82&act=faq&cat=268
except when it's released, there'll be an icon next to "Tips & Tricks" called "Software Download" similar to the Sprint Mogul page located here http://www.htc.com/us/FAQ_Detail.aspx?p_id=75&act=faq&cat=268

gc14 said:
First, that link is for the TyTN, not the Titan. 2 Different phones. The TyTN is actually the HTC Hermes, as the TyTN II is the HTC Kaiser.
Second, when it's available you'll be able to find it here:
http://www.htc.com/us/FAQ_Detail.aspx?p_id=82&act=faq&cat=268
except when it's released, there'll be an icon next to "Tips & Tricks" called "Software Download" similar to the Sprint Mogul page located here http://www.htc.com/us/FAQ_Detail.aspx?p_id=75&act=faq&cat=268
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Thanks, thats the link I was looking for. You are one resourceful dude GC.
Do you work in the phone industry?

Do you work in the phone industry?
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Nope. Computer Engineer specialized in Embedded Systems Design

Sweet
Maybe this seems a bit off subject, but why would a company with proprietary information share there potential release dates and internal memos with a guy that calls in a lot for tech support?
Hope that doesnt sound rude, its more me just being inquisitive. Essentially, how do you manage to be seen as someone worth sharing that information with?

Related

New XDA?

I read in this month's issue of Stuff magazine that a new version of the XDA will be released later this year.
Browsing on internet I found only one link that showed a picture of a xda with a blue back panel and could as well be the original model.
Has anyone heard about this and maybe know where to find more info on this (if O2 will support them for instance) and some specs and maybe photo's?
Thanx
There will be a new version of the XDA but it's not certain yet which company/ies will be releasing it. I heard some rumours about bluetooth, more memory and a faster processor, I haven't heard anything on SDIO support yet.
Bluetooth would be great, WiFi would be fantastic. Maybe even GPS and a 56K color screen (for the freaks among us to watch movies)?
Anyone know the mail adress/website of HTC who makes them? Have some requests of my own....
Hope someone will post here as soon as they find out more..
If it has the newer Xscale CPU it's very likely it will support SDIO. The SD controller is build-in the CPU and all Xscale CPU's support SDIO.
Chiani
Ok, first off, getting your electronics info from "Stuff" magazine is like getting steak grilling tips from PETA. Plus all magazines like that are typically posted about two months after they are written, making them pretty useless for new developments.
Secondly, predicting a new XDA is like predicting that the sun will come up tomorrow, that winter will come in a few months, or that the curry I ate today will sting my ass tomorrow. It's obviously going to happen.
It's worthless until they say "on this date a new XDA with these features will be available." And when they can do that, you'll already have read it here two months earlier.
pc pro
i have a pc pro subscription. They had a review of the new iPaq with pocketPc 2k3. they went on to mention that all the pocket devices will be getting the update. including XDA.
Tomorrow never comes? But we old get older, and hopefully wiser...
Martin
Right Carlos...
One of the main reasons for a forum is for guys like me to wonder about stuff. Ask questions to other users with the same interest. Sometimes intelligent questions and some times less intelligent, but always within the region of interest of other forum readers. If you feel a threat is dumb, don't read it and especially don't reply on it. No need for smart-ass remarks here, we just want to chat about stuff we like.
I had a question, couldn't find it in the forum so I asked. Big Deal.
is like getting steak grilling tips from PETA
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LOL!
Anyway, PPC2K3 will appear on the XDA: Maybe not today; maybe not tomorrow; but soon and for the rest of your life.
::Bonkers eyes that revolve around three times per second because of copious amonts of beer:: Oh, not allowed that emoticon yet?
No need for smart-ass remarks here, we just want to chat about stuff we like.
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Sorry, I wasn't laughing AT you, but WITH you... I posted what I did because many people don't realize just how that publishing process goes--it's very lengthy and full of PR assholes. Those "what's new in electronics" columns are one of my pet peeves. And I'm a gruff asshole by nature anyway, so it came out worse than intended.
Hehe, no harm done. At least you were true about Stuff Magazine and most of it's other companions.
So.... When is the new model comming out?
;]
Playboy says next week...
..... it will have more intellectual articles about geopolitical situation? :wink:
in this article
Taiwanese ODM High Tech Computer (HTC) Corp will ship an updated PPC 2003/ARM4 version of its Falcon (aka Spaceneedle, Wallaby) PPC Phone Edition design, as sold by AT&T, mm02 and T-Mobile, before the end of June.
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and yesterday being the end of june, they seem to have missed the deadline... : [
This may be of interest..
I spoke to T Mobile UK about when the MDA was going to be introduced. They said that it was originally going to be introduced in March but now has been put back to the end of this year (because of techical difficulties?).
I wonder if they are planning to introduce the new unit.
Primed
New XDA details
This s the response I received from Carrier Devices regarding the New Qtek (XDA):
"There are plans for a new Qtek device, however I can't give out any official information. It won't be available until the end of the year, but will have Built in Bluetooth, SDIO and be tri-band"
please refer to topic http://xda-developers.com/forum/viewtopic.php?t=1500 for further information about the XDA II
I guess I got my initial question answered, so as far as I'm concerned, this topic is now out-of-date
thanx for all the replies!
New XDA gets a mention at the register
http://www.theregister.co.uk/content/59/31500.html
As usaul no details about it though
WiFi
The article on the register hints at WiFi.
Saying that users can seamlessly jump from hot spot to gprs...
Bet it will all cost a small fortune though!!
Martin
Who cares Martin! Us suckers will still buy it, it's only money!
revival
If somebody has the time...
Bring back the wishlist for XDA II and make it a sticky.
Bring on SDIO and the bluetooth!!!!

TyTn upgrade at last from HTC Europe

Herewith an email I have just received from the HTC Europe.
"Hello
HTC Europe are releasing a ROM update for the HTC TyTN (expected release date end of January 2007).
The ROM will be posted in the support section of the HTC Europe website.
This ROM update resolves all known issues with the HTC TyTN."
Yours sincerely
Dan Mackie
[email protected]
http://www.htc.com
Man this is good news and we will at last know in which direction HTC is moving. Just patching problems with the existing software or patches and real development. It's the moment of truth!
Roll on end January.
I believe that the upgrade will be AKU 3.? and that "WM5 second edition" will form the nucleus of this upgrade.
It looks like Microsoft is comming to the party!
Cant wait for end-Jan now ...
This ROM update resolves all known issues with the HTC TyTN."
>"This ROM update resolves all known issues with the HTC TyTN."
thats fantastic news!
Awesome news! looking forward to it...... fix voicemail dismiss issue? please??
is this aku 3.0?? or just another aku 2.3??
edit: after test it is the same thant the latest rom htc, sorry
Sounds good, really looking forward ta having many of the bugs fixed on my Tytn.
does HTC Europe mean HTC the corporation is going to release the updates to all carriers or just European carriers?
Have to wait and see. I'm sceptical about HTC these days. My tytn doesn't work like it should be and like i want it.
Did send two mails to HTC and received one back. One mail was redirected to my local distributor and was also waiting and disappointed about HTC for ROM updates.
My other mail was send directly to HTC and nada responce. shame on you HTC.
Have my device for more then five months and now they are releasing out of the blue a ROM update, gonna be a update of disappointment. It doesn't gonna fix that much. ( !!! bluetooth > carkits!! and speed !!!).
Let's hope.
Dear [email protected] , you're fired!
In a company "promishing" is "fried air selling" as we say in Italy.
You will buy "fried air"? Yes, when it will be available, practically NEVER
In the management schools they suggest, when you want to talk about future, to say a deadline of your statement. If you want to make marketing campaign use "rumors", on-line "stolen" (not really) ROM test.
This is IMO another example of joung (and confused) company growing up too fast for his management.
So I suggest to believe to this "end of the month fix", with ALL KNOWN ISSUES FIXED when we will see it flashed in our phones; if you search in this forum we are full of "next month" upgrade.
Latins... are always valuable "spes, ultima Dea..." means "Hope is the last God remaining at our side". So the lesson learned from this HTC customer care could be... the TyTans are defeated but Spes (Hope) is still with us. Hey HTC, do you know that Hermes is the God of the robbers?
:Mode Happy new year ON:
Also Hermes tortured TyTan (owners?); Zeus (HTC) sends Hermes to confront the enchained Titan (Our phone)Prometheus about a prophecy of the Titan's (owners) that Zeus (HTC) would be overthrown (From Nokia? From Motorola?). Hermes scolds Prometheus for being unreasonable and willing to endure torture, but Prometheus refuses to give him details about the prophecy ( http://en.wikipedia.org/wiki/Hermes )
I've understood at least wy they called HERMES the TyTn, it was a prophecy, we will be tortured!
TheNinthPlayer said:
does HTC Europe mean HTC the corporation is going to release the updates to all carriers or just European carriers?
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As I was in contact with them about issues on my TyTn, I believe this will be an update from HTC for their TyTn branded phone. I guess the other operators will follow with their own ROM updates, based on this one. ?????
We will have to wait and see what AKU version will be used but I predict it will be 2.6 - but hey maybe we get lucky! I doubt if the ROM will be much different to the one released in the RSA. Bootloader 1.9!
I still think their service is poor as HTC has taken more than 6 months to notify us of an update, knowing that their phone was buggy.
On service alone they should not have had the TyTN named "Phone of the year - 2006" ( Check htc.com website)
I think you're shooting too low with your AKU prediction. I'm going on record as predicting it'll be at least AKU 3.2... My rational is that to "fix all bugs" will require a massive BT stack improvement. M$ didnt' release these improvements until AKU 3.0
basilrsa said:
As I was in contact with them about issues on my TyTn, I believe this will be an update from HTC for their TyTn branded phone. I guess the other operators will follow with their own ROM updates, based on this one. ?????
We will have to wait and see what AKU version will be used but I predict it will be 2.6 - but hey maybe we get lucky! I doubt if the ROM will be much different to the one released in the RSA. Bootloader 1.9!
I still think their service is poor as HTC has taken more than 6 months to notify us of an update, knowing that their phone was buggy.
On service alone they should not have had the TyTN named "Phone of the year - 2006" ( Check htc.com website)
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I think they could made a bigger effort than a 2.6 AKU, and may be they will, having a look to the only frightening number for a CEO: revenue trends!
Look here: http://www.htc.com/investor_service/04-investor-1.htm
They have this year many different devices compared with 2005, they have a new strategy (HTC directly involved instead of I-Mate, QTEK) and november revenues, compared to last year revenues....
I hope today is happening what I was hoping: they will listen the stakeholders (we) only when the shareholders (they have Nokia phones ) will notice some warning from analysts.
At that time we will have our 3.2 AKU for TyTn, or may be we will have even Crossbow (not as a gift I'm afraid)
When was the last time anyone ever "fixed all bugs"? And whenever they do fix the bugs, when have they not create newer ones?
Don't you guys know the difference between "all" and "all known"? For instance, when I mailed them with hang after wake up issue, they answered, they are not aware of this problem, that all works good in their tests (="we still don't know about this problem")!
bogus or not
it's a hell of a news..after 6 months...
Lurker0 said:
Don't you guys know the difference between "all" and "all known"? For instance, when I mailed them with hang after wake up issue, they answered, they are not aware of this problem, that all works good in their tests (="we still don't know about this problem")!
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Sure I know the difference. But since when do software developers exaggerate their deliverables? If they say all, they mean all. LOL
I don't know what you're talking about perlmane, my software doesn't have bugs. It exhibits "undocumented features"
Think of them as little suprise gifts that push you over the edge one day causing you to upgrade!
Hey, may be we are the poor cousins having the hermes (no caps lock on h). In this forum there are guys having some other Hermes (with caps lock). I believe it should be another model, because they wrote messages informing us that they HAVEN'T any hangup or sofware "undocumented features"
I called the the Hermes customer service but there was an aswering machine
Here is the link... http://www.fugly.com/audio/504/1_Alzheimer_Answering_Machine.html

More bad nes for Dopod Users...(Definatly no AKU3.3 ROM)

Well, after the last email i sent to dopod about a newer firmware i posted here, i sent another one, as theres obviously AKU3.3 updates from HTC themselves.
Dear Michael,
The 838pro ROM code is AKU2.3
I checked our schedule again for you and nothing has changed since your last email . There would not be any new ROM update in future for the Dopod 838 Pro.
If you want an updated unit, we suggest buying the newer Dopod 810. I appreciate that the Dopod 838 Pro is our current top PDA, however, we feel no update is needed. If your not happy with not having WPA2, i suggest more care in selecting a PDA next time.
Thanks.
Kind regards,
ANZ Service
Dopod International (Australia New Zealand) Pty Ltd
ABN 48 119 011 639
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Be rest assured, the "CARE" i take next time, will be NEVER to buy, or recommend a Dopod to anyone ever again. Considering they are trying very hard to break into the Australian market, they've done an appaling job at winning customers with crap service like this.
And no offence but its clear they don't care and are employing monkeys with there "engirsh"
8one pissed off Dopod owner8
Gosh That's really bad news...
I will also Inform and Definately NOT recommend to any of me friends/forums on DoPoD Devices (YuCK!)
or you can politely make it known to them that we've a aku 3.3 update for hermes here so they can just put a note in their future sales boxes to inform customers to come here to update a software that they are too lazy to do
:LooooooooooooooooooooL: m8!!
They surely are lazy!
that is fu**n s**t of Dopod as im using a Dopod 838 Pro.... as i stuffed by radio when trying to unlock the CID im now stuck to Dopod... might just have to go and buy the IMEI-CHECK unlocker....
Ahh wells.. At least they are the OEM distributor for HTC. We still can get nice updates.
Thats the bit about it all i don't understand.
HTC own Dopod now. There supposed to be HTC's break into Asia pacific etc.
Even though HTC release newer, needed ROM's, dopod's answer to that is essentially "Go F**k yourself, we want more money from you, so to upgrade buy another PDA"
Rest assured, when i buy a new PDA, especially in Oz, it won't ever be a Dopod thats for sure.
If your not happy with not having WPA2, i suggest more care in selecting a PDA next time.
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Someone interacting with customers and talking like that will soon find out that this can be "career limiting experience".
What is the email for the support or the person you contacted?
I reckon if enough of us ask about it they might respond
Cheers
If they're owned by HTC, I'd forward that onto them. It is not good customer service to respond like that. A
nyway the problem is that when you are buying a device finding information in that much detail is very hard and it is completely capable of WPA2 and you would assume a market leading device would be capable of that.
-wireless- said:
What is the email for the support or the person you contacted?
I reckon if enough of us ask about it they might respond
Cheers
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[email protected]
I've fowarded onto HTC. Lets see what they have to say about how there new retail arm treats HTC's new market and potential customers.
Seriously, i can handle them not doing an update (although that in itself is poor customer after sales support, basically buy the unit then we don't give a f**k about you) but the complete lack of respect for me and their own company pisses me off.
Oh well, how ever much i actually love the device, another dopod product will never grace my hands again, thats for sure.
yeah, dopod service sucks in this part of the world. you should pray that the device has no issue. i have a loose stylus issue and would rather not send it in for servicing
I appreciate that the Dopod 838 Pro is our current top PDA [...] i suggest more care in selecting a PDA next time.
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what a tool!
Some people really dont understand how to treat their customers. There are hundreds of better ways he could have gotten his point accross without being rude, and contradicting himself.
Hi, first post here.
I have owned numerous PDA's over the last 5yrs or so and cannot remember any of them getting an upgrade for the firmware. There have been various updates to fix minor bugs but usually if you wanted a newer OS then you replaced the PDA. HTC and Dopod arent doing anything different than any other manufacturer. I dont like it either but can see that if they released a new OS for the product then no-one would buy the newest kit.
It stinks but thats how it is
Umm, clearly you are very mistaken.
PDA's have had continuos updates for bug fixes etc for a long time. The Hermes has bugs that need to be resolved.
AKU3.3 is NOT a new OS. Its WIN CE 5 still, just with latest patches. Nearly all other manufacturers release updates. I don't care what happened 5 years ago, then industry and its problems then are nothing like they are today.
Its perfectly acceptable to expect a third party producer of a product, that the main manufacturer has released updates for, to get of their own lazy arses and customise that update for them.
What your saying, is its perfectly fine to release unfinished, bug ridden hardware/software and then the consumer should just pay for a whole new unit on a hope that that one isn't as bad.
Or, would you expect a simple update that they have to do very little work to customise to be released when its spoon fed to them.
Tell you what, buy a car from me, i won't include wheels with it. Everythign will work, but it will be usesless to you. You'd expect me to supply some simple wheels, but i will palm you off with bad service, **** english and tell you you should buy the newer, better car as that has wheels.
Um, clearly in my post i stated:
There have been various updates to fix minor bugs but usually if you wanted a newer OS then you replaced the PDA. If this is a MINOR update then I stand to be corrected.
You can keep your car by the way
No its not minor, its probably in the same capacity as SP2 was for XP.
However, nonetheless, it is an update thats needed to make the devices function as they are supposed to.
The update has been released by HTC to carriers. Dopod, are simply to tight and lazy to do anything, and beleive it acceptable to shaft its customers, rather than what some of the better carriers are doing (HTC direct, AT&T etc) and releasing an update thats much needed.
Im not asking for them to update to Crossbow for free. Im asking them to release a standard upgrade, to help their device they released to function properly.
you just got the standard Customer Support bugger-off-with-with-new-rom-inquiries reply, it's not up to him to know whether it will be available or not..

HTC finally prints the truth...what's VZW gonna say now?

For months and months since I got my xv6800, I've been asking vzw reps, tech support morons, and WDTS people when OUR RevA/GPS software update will be released. Every time I ask I get the same response.
"Your handset is not EVDO Rev A upgradable"
"Your handset doesn't have GPS in it"
The HTC website never helped either because under specifications it never said anything about RevA capabilities, so I was forced to bite my tongue and just accept Verizon's stupidity.
Well HTC finally added it to their list of specifications. It's been like that for the Mogul and other Titan variants now for a while and now it's there for the xv6800.
http://www.htc.com/us/product.aspx?id=11150
What's Verizon gonna say now when I whip up that website and ask why the MANUFACTURER would list it as a capability if supposedly "my handset is not EVDO RevA upgradable?"
They'll be forced to look me in the eye and tell me the truth. They're too money hungry and lazy to step it up and get the software update going. They're too busy thinking up their next piece of **** application for Get It Now and developing new ways to screw their customers out of more money.
Granted I've had RevA and GPS working since the leak, but still...it's the principle!
/endrant
please let me know what they say when you call. I would love to hear it.
now, if they would only put something that says to some extent "upgradeable to 128mb ram" (one can hope...)
thanks
Please remember, you are talking to some lowly, near minimum wage customer service employee. Even if he wanted to give you a truthful answer, the truth is, he probably just doesnt know jack s***.
Save the effort and frustration, go with a custom ROM and live a happy life.
gcincotta said:
For months and months since I got my xv6800, I've been asking vzw reps, tech support morons, and WDTS people when OUR RevA/GPS software update will be released. Every time I ask I get the same response.
"Your handset is not EVDO Rev A upgradable"
"Your handset doesn't have GPS in it"
The HTC website never helped either because under specifications it never said anything about RevA capabilities, so I was forced to bite my tongue and just accept Verizon's stupidity.
Well HTC finally added it to their list of specifications. It's been like that for the Mogul and other Titan variants now for a while and now it's there for the xv6800.
http://www.htc.com/us/product.aspx?id=11150
What's Verizon gonna say now when I whip up that website and ask why the MANUFACTURER would list it as a capability if supposedly "my handset is not EVDO RevA upgradable?"
They'll be forced to look me in the eye and tell me the truth. They're too money hungry and lazy to step it up and get the software update going. They're too busy thinking up their next piece of **** application for Get It Now and developing new ways to screw their customers out of more money.
Granted I've had RevA and GPS working since the leak, but still...it's the principle!
/endrant
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Who gives a ****? We know it's capable and to be perfectly honest, I wouldn't run their bloatware version of WM even if they released an update. Verizon sucks ass, we all know it. So why beat a dead horse?
Who gives a ****? We know it's capable and to be perfectly honest, I wouldn't run their bloatware version of WM even if they released an update. Verizon sucks ass, we all know it. So why beat a dead horse?
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Ha do you think I would actually run their software update? It's just the mere principle. Don't forget though...if they finally do release an update we may get a new, better radio out of it.
Please remember, you are talking to some lowly, near minimum wage customer service employee. Even if he wanted to give you a truthful answer, the truth is, he probably just doesnt know jack s***.
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I've spoken with people high up on the food chain before that actually do know a thing or two about this stuff. In fact, one time I spoke with a tier 2 WDTS rep who was intrigued when I informed him that it in fact WAS capable. I stayed on the phone with him as I directed him to these forums while he read all about it. He said it's bs that they're being told to inform customers that it's not capable after reading.
lllboredlll said:
Who gives a ****? We know it's capable and to be perfectly honest, I wouldn't run their bloatware version of WM even if they released an update. Verizon sucks ass, we all know it. So why beat a dead horse?
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there are some things i want for vz that i can only get from a vz update.
carriers supporting their products is a good thing, whether you run their firmware or not.
dcd1182 said:
there are some things i want for vz that i can only get from a vz update.
carriers supporting their products is a good thing, whether you run their firmware or not.
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Hence the comment "Verizon sucks ass, we all know it"
My point is why complain about something that is already known and established. I don't see you *****ing about Verizon. You know they suck, you wish they would support their hardware more, but you also know there isn't alot you can do about it. There has been so much put into the Titan community lately and yet people still *****. Sorry I just get tired of all the complaining done in these forums. I just think it's stupid to waste data space and a thread in this site to complain. I think everytime I'm unhappy I'm gonna start a thread just so I can ***** about it. This site is for technical data. Not someone's personal conquest to whine.
lllboredlll said:
H..... This site is for technical data. Not someone's personal conquest to whine.
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It's funny, you're doing a lot of *****ing and whining in this thread; just leave it alone.
Hence the comment "Verizon sucks ass, we all know it"
My point is why complain about something that is already known and established. I don't see you *****ing about Verizon. You know they suck, you wish they would support their hardware more, but you also know there isn't alot you can do about it. There has been so much put into the Titan community lately and yet people still *****. Sorry I just get tired of all the complaining done in these forums. I just think it's stupid to waste data space and a thread in this site to complain. I think everytime I'm unhappy I'm gonna start a thread just so I can ***** about it. This site is for technical data. Not someone's personal conquest to whine.
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You really need to learn to get a clue. In no way was my post "*****ing" or "complaining" about Verizon. I was merely pointing out that the times in the past when I was told certain things have come to an end because certain facts have finally been made public. If you can't see that then you need a lot of help my friend.
This site is for "technical data". What exactly is "technical data"? It's people like you that start the flames in these threads, not me. If you knew anything about this stuff you'd know that with carrier software updates comes updated radio roms, pri updates, driver updates, os updates, and more. Do you think these roms and kitchens just popped up out of nowhere? They magically created themselves? No, they came from official carrier releases and were extracted, cleaned, and tweaked. dcd and I have been looking for a solution for people to refresh their pri in case they accidentally let customizations run. A Verizon software update may contain something very useful in the extended rom that could help us develop it. I bet you didn't know that though right?
You've made it clear to everyone that YOU are the one who likes to "*****" and "complain", not me.
gcincotta said:
You really need to learn to get a clue. In no way was my post "*****ing" or "complaining" about Verizon. I was merely pointing out that the times in the past when I was told certain things have come to an end because certain facts have finally been made public. If you can't see that then you need a lot of help my friend.
This site is for "technical data". What exactly is "technical data"? It's people like you that start the flames in these threads, not me. If you knew anything about this stuff you'd know that with carrier software updates comes updated radio roms, pri updates, driver updates, os updates, and more. Do you think these roms and kitchens just popped up out of nowhere? They magically created themselves? No, they came from official carrier releases and were extracted, cleaned, and tweaked. dcd and I have been looking for a solution for people to refresh their pri in case they accidentally let customizations run. A Verizon software update may contain something very useful in the extended rom that could help us develop it. I bet you didn't know that though right?
You've made it clear to everyone that YOU are the one who likes to "*****" and "complain", not me.
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....epic reply....
RE: Rev A and GPS
Both the HTC site and Verizon say nothing of being GPS capable, yet there are people using GPS right now through avaialbe kitchens.
I love verizon. I have gotten nothing but "great" support from them with all 19 of my phones. (Starting with MotoV265 (5) MotoV710(4) MotoE815 (1) MotoQ (4) Treo700wx (3) and finally my XV6800 (2) all in only 3.5 years)
On a serious note though, the reason that they won't release GPS for it is because they can't regulate its use very well on their system. Their other phones use VZNav on the BREW enabled phones but, as far as I know, our phones don't do BREW.
PS. Can I ***** and complain a little too here?
kyxdadeveloper said:
Both the HTC site and Verizon say nothing of being GPS capable, yet there are people using GPS right now through avaialbe kitchens.
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There is a great difference between not listing a specification to denying its capability.
Keystone said:
There is a great difference between not listing a specification to denying its capability.
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i just talked to a verizon tech suport rep, she helped me reset my data after messing it up.
but at the end of the call, i asked "i heard about this rev A thing...is our phone capable of that?" and she looked it up and said yes it is.
she also said she wasnt aware of any plans to do any kind of software update that would enable it, and she said she wouldnt know about it until it was released..
then just for $hits and giggles, i asked, what about gps. can this phone do that? and she said like for what? navigation? i said, yeh, for navigation, for google maps, something like that.
she said since google maps is 3rd party software, she wouldnt be able to tell me for sure if it would work. But i asked is our phone capable of gps?
and she said "yes, it is capable, but its not supported"
i guess that means since they dont have any software that could use it, and since they dont support 3rd part software, the can still say its capable, without actually enabling it on a stock rom.
just my experience about 20 min ago
gbenj said:
i just talked to a verizon tech suport rep, she helped me reset my data after messing it up.
but at the end of the call, i asked "i heard about this rev A thing...is our phone capable of that?" and she looked it up and said yes it is.
she also said she wasnt aware of any plans to do any kind of software update that would enable it, and she said she wouldnt know about it until it was released..
then just for $hits and giggles, i asked, what about gps. can this phone do that? and she said like for what? navigation? i said, yeh, for navigation, for google maps, something like that.
she said since google maps is 3rd party software, she wouldnt be able to tell me for sure if it would work. But i asked is our phone capable of gps?
and she said "yes, it is capable, but its not supported"
i guess that means since they dont have any software that could use it, and since they dont support 3rd part software, the can still say its capable, without actually enabling it on a stock rom.
just my experience about 20 min ago
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You'd all be smart to switch to Sprint with your xv6800s. I think they'll let you do it. you may have to pay $100 to $200 to get out of your contract with Verizon. It will be worth it once your accounts are set up properly. Sprint has the worst customer service, but at least they are trying to get WM6.1 up. The GPS works great on the Mogul. Your xv6800 hardware is identical to the Mogul. You should be able to Hard SPL, flash a Sprint ROM, and then go in and get you phone set up on Sprint. Check this forum carefully for details and follow instructions carefully.
Spr0ckEt said:
I love verizon. I have gotten nothing but "great" support from them with all 19 of my phones. (Starting with MotoV265 (5) MotoV710(4) MotoE815 (1) MotoQ (4) Treo700wx (3) and finally my XV6800 (2) all in only 3.5 years)
On a serious note though, the reason that they won't release GPS for it is because they can't regulate its use very well on their system. Their other phones use VZNav on the BREW enabled phones but, as far as I know, our phones don't do BREW.
PS. Can I ***** and complain a little too here?
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I agree with you. started with LG VX6000,8000, 8100, 700w 700wx and now this one XV6800...may some day they will tell me the truth and stop and do the right thing
Switch to sprint? Haha, the development community surrounding this phone is so immense that within hours after any carrier releases ANY update, it is ripped, stripped, and rereleased with unicarrier availability. I am running 3.49 on my xv6800, with radio 3.39, so..
Now, Sero is very, very appealing. $30 a month for unlimited Data is heavenly. I have free data due to some technical complications, but my family share plan with 700 minutes for 3 people costs more than 30 times 3.
Lmfao is it really going to make you feel better to take up the time of a rep that can't magically enable the gps function for you? Custom rom is the way to go, it's easy and you don't have to give anyone a headache in the process.
I swear, some of you are either illiterate, or just choose not to read certain parts.
gcincotta said:
You really need to learn to get a clue. In no way was my post "*****ing" or "complaining" about Verizon. I was merely pointing out that the times in the past when I was told certain things have come to an end because certain facts have finally been made public. If you can't see that then you need a lot of help my friend.
This site is for "technical data". What exactly is "technical data"? It's people like you that start the flames in these threads, not me. If you knew anything about this stuff you'd know that with carrier software updates comes updated radio roms, pri updates, driver updates, os updates, and more. Do you think these roms and kitchens just popped up out of nowhere? They magically created themselves? No, they came from official carrier releases and were extracted, cleaned, and tweaked. dcd and I have been looking for a solution for people to refresh their pri in case they accidentally let customizations run. A Verizon software update may contain something very useful in the extended rom that could help us develop it. I bet you didn't know that though right?
You've made it clear to everyone that YOU are the one who likes to "*****" and "complain", not me.
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Click to collapse
lol.... ya I thought all of the software and drivers just popped out of someone ass My whole point in this ( which you missed totally) is, why start a thread to *****? Either way it really don't matter. Next time I'll keep my personal opinion to myself as I normally do.
The next time you make a thread to ***** maybe you might want to leave out the gay "/endrant" crap. What is a rant, may I ask sir? I'll answer it for you..... It means your *****ing!!!
steb0ne said:
It's funny, you're doing a lot of *****ing and whining in this thread; just leave it alone.
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lol... I'm sorry about *****ing about him *****ing or whatever he's gonna call it. Next time I'll roll my eyes and continue without commenting.

ROM version 2.73.728.5 anyone?

There are a few people on the web reporting their HTC Hero is running a 2.73.728.5 ROM. I wonder if anyone here has seen this in the wild and could report whether this is a provider customized 2.73.405.5 or yet another new build?
And, with the release of Donut, I hope we have another update coming this side of Xmas!
Whatever that Hero update contains, it'd better sort out Bluetoothing. When I say Bluetooth I mean by way of file sharing with other phones not just with a headset.
Anyone get an answer from HTC about sorting this Bluetooth filesharing issue out? I've tried tweeting HTC, but get no reply.
P.S. the market apps don't work, even with root access. Sending AND receiving. Come on HTC sort this out, it would make the Hero a killer phone.
I honestly don't see how BT filesharing can be a big issue. Maybe a nice feature. I doubt it's on anyone's 'urgent list' at HTC or Google.
Airtel (India) comes with a factory default of 2.73.720.5.
wouwout said:
I honestly don't see how BT filesharing can be a big issue. Maybe a nice feature. I doubt it's on anyone's 'urgent list' at HTC or Google.
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Well, it really should be considering that any old phone can do it these days, yet top of the range smartphones like the Hero can't do it? Ridiculous.
Maybe not an important thing in the US, but it is widely used globally. Research by Microsoft and MTV shows 75% of European 16-24 yr olds) 'Bluetooth stuff' to their friends. It's huge in Asia also.
You can do it on most HTC WinMo phones. I am frankly embarrassed when a friends asks me to bluetooth them a song or photo and I have to admit I can't.
I can see why Apple don't want to do it on the iphone, as they dont like the idea of moving music from one phone to another, but Android has no such ideological reasons for doing it, just a massive oversight.
Check out: http://code.google.com/p/android/issues/detail?id=1725
Plenty of people there who want it.
edit to add:
IN fact its the second most requested item: http://code.google.com/p/android/issues/list
Come on Google, pull your finger out!
ptashek said:
There are a few people on the web reporting their HTC Hero is running a 2.73.728.5 ROM. I wonder if anyone here has seen this in the wild and could report whether this is a provider customized 2.73.405.5 or yet another new build?
And, with the release of Donut, I hope we have another update coming this side of Xmas!
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Click to collapse
I have that exact ROM build. I just received my HTC Hero and I love it. I could not tell you the difference in builds, but the HTC website states im not eligible for their latest ROM upgrade to 405. I bought mine online unlocked and using on the AT&T/Cingular Network in S.Carolina. Works just great with Wifi, on Edge, I dont have any Bluetooth devices, but soon to get some.

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