I am really puzzled by this one. I have been using the Cooked Official Hermes Mobile 6 for Cingular / ATT rom for a few months now with no problem. Just last night I lost my Outlook Inbox in my list of mailboxes. After looking a little deeper it appears that I cannot use direct push anymore. I have tried clearing memory and reloading the ROM onto the phone.
The very first time the phone comes up after running the AT&T cab packages, I set up the server sync options. While it is doing its initial sync I can quickly go into the Schedule setting ans it is set for As Items Arrive.
Here is the problem...
As soon as it finishes the first sync, grabs contacts, mail, calendar, and tasks. I go back into Schedule and it is defaulted to Manual, and the option for as items arrive is no longer there. If I go into comm manager there is an x through the Direct Push icon, I can enable it, close comm manager, attempt to sync again, go back to comm manager and it has an x through it again????
This one is killing me here. I know the server is set right as we have 10 total phones at my company that are all setup for direct push, they are working correctly, just not mine. Granted my phone is the only one running mobile 6. But it has worked flawlessly for months, even before the "official" rom. I have tried Schaps latest version but the problem seemed the same. Is there a problem with the phone outside of the rom image?? Something that needs to be reset? Please, I need some help with this! I don't want to switch back to my 3125, noooooooooooooooooo!!
Thanks in advance for your help!
Edit...
Still don't have it working but... Couple of things, Calendar, Tasks, and Contacts are working just fine. Subfolders in my Exchange mailbox are working ok. But i am still unable to select "As Items Arrive" or keep the Microsoft Direct Push button in Comm manager enabled. Again any thoughts would be very helpful. I am a network admin with direct control over my exchange server. Tonight I am going to fire up my 3125 and pop in my sim and I would imagine that things should work just fine. The part that boggles me is even with a fresh rom flash or with multiple roms the problem still exists?? I don't know if any of you out there are Exchange Admins too, but could it be something on the server side of things? Thanks again everyone for taking the time to read this!
direct push
a good test to eliminate phone vs. exchange would be in your web browser goto IP address of server + forward slash OMA (Outlook Mobile Access) i.e. www.domain.com/oma
this should open a login prompt, put your active directory credentials in there and click ok. If this works then your server is good...
An excellent troubleshooting step! Unfortunately I have tried that, and it did work correctly! I have reverted to my 3125 for the moment. All works well with that phone. 8-( Sooo, my exchange account is fine, my sim / AT&T account is working properly. I guess somehow the phone was corrupted?? Is it maybe worth reverting back to WM 5.0, and then bringing it back up to 6.0? Thanks for taking the time to help!!
The way my XV-6800 is set up is that I'm using the new stock Verizon Rom on my device (upgraded from 6.0) and I get my e-mail pushed through Verizon's Wireless Sync service everytime I get an e-mail on this account (personal Yahoo account).
I've been having issues with this device and I'm swapping this unit tomorrow so I'll be back to 6.0 again.
I'm thinking of running DCD's Rom instead but need to know if I can get my e-mail through Verizon's Wireless Sync like I do now. Is this something that is added when the Verizon's customizations run or is it provisioned for in DCD's Rom?
Thanks!
Are you using activesync to sync your yahoo account (IMAP or POP) or are you using that Verizon VZW sync program on your phone? If you are using the VZW program you will either need to find it on the CD and reinstall it to the phone after you upgrade to DCD. If you are using activesync then there will be no change to what you do now.
all you need is the wireless sync software. Theres some website you go to on your phone to get the wireless sync software but i forget the site. it's an offical vzw site though
VZW wireless sync sw can be found here:
http://ota.wsync.com/
I suggest using the UC script to install with any other customizations. That's the way I do it anyway. GL.
Why would you use VZW's software to sync your yahoo account? just put it in outlook mobile and connect that way
you can use it to save your contacts and everything else and access them off wirelesssync.com i used to use it before i switched to their 29.99 plan and started using my works exchange server
I need to do this
I need to set this up again, my company has their exchange server set-up to push down a requirement of a strong password on a non corporate PPC that is set to lock down the phone after 15 minutes. The pass has to be at least 7 characters and contain one each of upper case, lower case, number and special character ([email protected]$%). It's a pain, I need to re-flash anyway to get my com manager back. No time like the present. Think I might try a PPCGeeks kitchen, just to see if it's any good.
Activesync caches the password if you tell it to, so why would you care if its 7 character alphanumeric with special chars?
Google Sync is a free service that allows you to sync your contacts, email and calendar with your gmail account.
It is a two-way sync, meaning that if you add an appointment or contact to your phone, it will upload to Google's cloud and update your gmail information as well.
I use Google Sync to keep my contacts in the cloud, vs using myPhone since I have multiple phones but only one Windows Live account. If you have ever synced two phones to myPhone under one account, you'll see right away why this is a bad thing.
One of my favorite benefits from using Google Sync is the fact that it not only stores my phone contacts, it also stores their facebook links and contact pictures as well. This means that I can freely flash another ROM without worrying about backing up all of my contacts to SIM or myPhone and then manually updating all of the information for them.
The best part of Google Sync has to be the push email service. As emails arrive (assuming you have set the account up correctly), they will be pushed to your phone via ActiveSync. You don't have to be at your computer for this, it's done over the air.
The only think Google Sync can't do is sync Tasks. If you choose Tasks during the setup, you will receive a cryptic error.
Now that I've told you about the benefits of Google Sync, let's go over how to use it. This assumes you have an existing gmail account. I don't know how to sync with Google without a gmail account, sorry.
I always add my hotmail account first. For some strange reason you can never go back and edit the settings for the first mail account you setup on Windows Mobile, so I use my hotmail account for this.
Steps:
Select your Mail tab and hit the Menu button
Choose "Add Account"
Under "Choose a Mail Provider", select "Outlook" (Don't select Gmail!)
Put your entire gmail address ([email protected]) in the "Email address" box, followed by your password.
Select "Next"
Under "User name" put your email address ([email protected]) again.
The Password field should be filled in, if not just put it in again.
Scroll down.
Leave "Domain" blank.
Scroll down.
Leave "Save password" checked.
Under "Server address" put m.google.com
Leave "This server requires an encrypted (SSL) connection" checked.
Select "Next"
If all options are selected, deselect Tasks (Very Important!)
If not, select Mail, Contacts, Calendar
Hit Advanced Settings
Peak time and Non-peak time (I have "As items arrive" on both here) sets how often your emails are pushed to your phone.
I have nationwide coverage, so I also select "Sync data when roaming".
Hit "Done"
Hit "Done" again.
The phone will now connect to the Google Sync server and begin updating your contacts, calendar appointments and email. This may take a few minutes, depending on the number of contacts and such. If you have any unread messages in your gmail inbox, they should now appear on your phone in short order. You may choose "Send/Receive" from the mail Menu if you think it is taking too long.
You will now be able to receive your email sent to your gmail account as soon as it arrives. I have also forwarded my email from my other accounts to my gmail account, but this may be too much for you.
I would not recommend this to anyone who does not have the "Smart Phone" plan (so-called "Unlimited Data Plan"), as it will eat up your bandwith quickly. It may also have a detrimental effect on your battery, due to the fact that it requires a constant data and Active Sync connection to work properly.
If you are concerned about your battery, you can try changing the Peak and Non-peak options under "Advanced" to longer intervals. If it makes a big difference in the life of your battery, I would love to hear about it here!
You can view the original Google Sync video and tutorial links here:
http://www.google.com/mobile/sync/
Hopefully this will be of use to someone out there! Please let me know if you use Google Sync or if you have trouble following my directions.
---Issue With Labels/Folders---
If you have set gmail to tag messages with labels as they come in, you may not be able to read the messages on your phone. XDA-DEV user pantyshot has managed a workaround and posted it here. Be sure to thank pantyshot for the fix if you find it handy!
Also, newer versions of Outlook Mobile (any available as a cab install so that people don't have to use a custom rom?) support sorting messages by subject. Pretty darn close to the threaded messages in the orgasmic Android Gmail app.
I've been doing this since I got the phone, but it is nice to see someone write up the details.
Nice thx man. I didnt even know this was possible on WM coming from a Nexus. I synced my phonebook with MS outlook but nice to know this is possible.
This should be a sticky!!!
Thanks... nice sticky note.
On Friday, I bought an HD2 to replace my Nexus One (which I gave to my daughter). The N1 & Android are just fine but I wanted to play with the HD2 and WinMo. Not too worried about the lack of support for WinMo 7 as I am certain that we will find versions we can use thanks to XDA.
Ok, back on-topic... I was using Google Sync to get my messages from Gmail to my Nexus One. I now know how to do this with WinMo 6.5. I will address this when I get back home as I am on a business trip in Amman, Jordan and I don't want to rake-up astronomical data roaming charges while over here.
this is helpful for newbies/ beginners..
Anyway I had done set up the gmail as "PRIMARY" account only when i got HD2. why i need hotmail set up as primary account then add gmail? I just curious..
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
This method is GREAT. Big thanks to OP
GAMERIG said:
this is helpful for newbies/ beginners..
Anyway I had done set up the gmail as "PRIMARY" account only when i got HD2. why i need hotmail set up as primary account then add gmail? I just curious..
Click to expand...
Click to collapse
I'm not sure why, but whenever you add a new email account to Windows Mobile and attempt to go back and edit it, the first account you added will always be grayed out. This means you can't modify, or even delete the first account.
Since you may decide you want to change how often you check your gmail, I thought you might want to add a hotmail account (Windows Live) first, since those settings are automatic and can't be changed anyway.
I've always had to do a hardreset in the past to get rid of bad gmail settings, so I learned to always put hotmail first.
Hope that helps
adamhlj said:
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
Click to expand...
Click to collapse
I know, this is annoying. I have added two new contacts and both of them were sorted like this.
You can try deleting the "Last Name" field in your phone contacts, then add the last name beside the first name, but I haven't actually tried that.
If it works, please get back to us
pantyshot said:
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
Click to expand...
Click to collapse
When I used the official Gmail App, it represented labels as folders. Because Google doesn't actually have different folders (just different flags for each message), I don't know of any way to split the messages by folder.
As a matter of fact, I don't think you can do this with regular folders via Outlook, due to the way the built-in email client works.
If anyone knows a fix to this please post; we would all like to separate our messages by folders if possible!
Snarksneeze said:
I know, this is annoying. I have added two new contacts and both of them were sorted like this.
You can try deleting the "Last Name" field in your phone contacts, then add the last name beside the first name, but I haven't actually tried that.
If it works, please get back to us
Click to expand...
Click to collapse
adamhlj said:
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
Click to expand...
Click to collapse
You can try this app I have called Contact Changer. Just install to phone, hit the change button and soft reset. After that they should display correctly, and it's actually WinMo that displays contacts like that b/c I have mine sync'd through Microsoft Myphone (b/c gmail messes up the contact pics) and they display the same way.
Now once you run the app, if you add a contact or delete a contact it will revert to last name first. Just run the Contact Changer and reboot again and you will be golden.
pantyshot said:
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
Click to expand...
Click to collapse
Yes this is the unfortunate aspect of using gmail this way.
chrisrj28 said:
...It's actually WinMo that displays contacts like that b/c I have mine sync'd through Microsoft Myphone (b/c gmail messes up the contact pics) and they display the same way.
Click to expand...
Click to collapse
Funny you mention that.
I actually used the built-in option to link my favorite contacts to their respective facebook account in my friends list. This changed the contact picture from the camera image I had to their facebook avatar. When next I flashed my phone, Google loaded the contacts back with the facebook linke and facebook avatar, which was very surprising to me.
Does myPhone do the same thing if you use them to keep track of your contacts?
chrisrj28 said:
Now once you run the app, if you add a contact or delete a contact it will revert to last name first. Just run the Contact Changer and reboot again and you will be golden.
Click to expand...
Click to collapse
Thanks for this app. I didn't even know it existed!
OTHERWISE
HTC HD2 PRODUCT SUPPORT-SYNCHRONIZATION..
GAMERIG said:
HTC HD2 PRODUCT SUPPORT-SYNCHRONIZATION..
Click to expand...
Click to collapse
Not sure what you posted this link in reference to. Unless you are confusing Google Sync with ActiveSync...
ActiveSync is the method of connecting your phone directly to your PC, for file transfers, updating your ROM image and standard backups. It is also the name of the protocol that the Microsoft Exchange Servers use to sync data between the Server and ActiveSync-enabled devices.
Google Sync is a free Microsoft Exchange Server that allows "push" email via your phone's data connection. You don't have to be near a PC to sync your calendar, contacts or gmail.
I think the threaded e-mail conversations are only available in the WM 6.5.x versions of WinMo. I am also unable to sync my other folders (Sent, Saved) from Gmail. I have them checked off as well in the Manage Folders option, but nothing appears in these folders after syncing. I think the only possible folder to sync is Inbox.
cu2cool said:
I think the threaded e-mail conversations are only available in the WM 6.5.x versions of WinMo.
Click to expand...
Click to collapse
I am about to flash to a 21903 ROM in a bit and I'll let you know if it breaks my threading.
cu2cool said:
I am also unable to sync my other folders (Sent, Saved) from Gmail. I have them checked off as well in the Manage Folders option, but nothing appears in these folders after syncing. I think the only possible folder to sync is Inbox.
Click to expand...
Click to collapse
Are you sure they are actually folders? I thought gmail only has labels that appear as folders in the native clients.
Also, this is the same as most Outlook syncs; it will only give you the unread messages. There may be a setting in gmail that will allow you to retrieve old messages, but I'm not sure why you would want to do that on a mobile phone.
If you want to just get your emails, you can use the "Gmail" option when setting up your new email account on the HD2. This won't "push" like the "Outlook" option will, but you can still set it to manually check as often as every 5 minutes if you can spare the battery life.
Of course, you would be much better off getting the official gmail client for that, since that will also support your lables-as-folders option.
Myself, I prefer to use Google Sync and let that push emails to my phone as well as syncing all of my gmail and phone contacts. I don't use labels any more and don't want all the "Sent" or "Archived" messages to clutter up my phone.
Yea, you're probably right about the labeling/folder issue. I just want to see a saved e-mail to look some thing up at times, but maybe I'll just log onto gmail.com for that on my phone. Is there any Gmail client available for WinMo phones? I haven't seen any. Also, does push kill battery life? (ex. sync every 5 minutes) Or is it a more sophisticated syncing method that will only connect to data when new messages arrive?
Not a single response over at Rootz after 3-days, so maybe someone here can help...
I have seen this asked quite a few times but have yet to see a reasonable response, so add one more to the list of people wanting to know... How can I backup my email messages and account info prior to loading a new ROM and then restore that info once the new ROM is loaded? I have seen posts and apps designed to backup/restore SMS/MMS, but so far nothing specific regarding email.
I am using a Moto Droid X2 on GB 2.3.3, Rooted and would like to load the Eclipse 2.0.3 ROM which is based on GB 2.3.5. I know how to nandroid backup, I know how to mostly use TiBU (have the free version), but how can I backup my email? I have two POP accounts and one Corporate Exchange Account. The Exchange one I'm not concerned about because when I enter my credentials, it will sync and pull down whatever interval I specify. However, for the POP accounts, I d/l my email to my home PC and when Outlook does that it's set to delete it off the servers. On my phone I have some emails that are no longer on Comcast's and Juno's mail servers. I'd rather not have to re-email myself all of those older saved emails if there is a way to backup & restore them. it was sooooo easy to do that on Blackberry when installing a new Hybrid OS (ROM) but so far it seems to be an unobtainable task in the world of Android. Any suggestions are openly welcome! Thanks.