Related
I am experiencing random lock ups and freezes. It happens especially when I receive texts and incoming calls after about 30 minutes of no use. WiFi does not work either. It is very annoying and frustrating as I lose the text or miss the call. I have to reset the phone to get it working again. Sometimes it takes several resets.
EDIT: Other random tidbit...after playing with the phone a bit more, I have found that the phone functions perfectly when plugged into the power outlet-WiFi, texting, incoming calls...Maybe it has something to do with the power settings when not plugged in?
Is anyone else experiencing this?
Does anyone have a guess at what might be the problem?
I am running:
SPL 2.47
2.42.50 radio
DCD Custom 3.2.6
I have never had this problem until about a week ago. I am wondering if it is a hardware issue as I have tried re-flashing several times. It will work well for a few hours then act up again. I am thinking about relocking my phone and taking it in for service, but that is a last resort.
Thanks in advance for any help.
same thing happened to me. It started ever since i switch out for a new battery though. I seriously think it's my battery that causes these random freezes.
hmmm...it does seem to be a battery issue as it works while plugged in. Is there any way to reset the battery somehow?
Freezes here too
I've had my phone freeze twice in the last two days. Yesterday at work, connected via activesync, when I disconnected the screen wouldn't come on. Then today I was connected to the wall charger, disconnected and the screen wouldn't come on again. Had to remove the battery both times to get the phone working again.
My experiences
When the 6800 came out I liked it so much that I hooked my entire family up with one and I have seen more problems than a lot of people. I just thought I would share some of the freezing problems I've seen and what I've dont to replace them. And if the device is not freezing when it is plugged into the wall is the screen off like in idle, or is it real dim and still up? And one great thing you can do to reduce daytime freezes is to leave the device off at night when you charge it (if you can stand to do that), or at least soft reset when you grab it to start the day.
1) The most common reason for lock ups that I've seen is memory drain. It is caused from programs you've installed that continually run in the background. The biggest killer is recieving calls when the phone has been sitting at idle too long or trying to run activesync or an internet browser.
Fix: You can try to go back and remove the programs that you've recently installed till you lack this problem, but the ultimate fix is to hard reset.
2) Some registry edits have poor efects on the way the phone performs and this is when it seems everything is good, you are keeping the memory clear with a task manager, yet it still freezes in the middle of doing something.
Fix: Every titan seems to act a little differently than others. The only time I hack the registry is when one of my family members phone is having an issue, or when I get bored and I want to mess around with my own's performance. The remedy for this is installing the stock carrier rom and then moving to a rom of your choice. Read the posts too. Make sure the radio is compatible with the rom. Trust me in this forum you can find anything.
3) Memory boosting software like memaid or oxios close apps are great, however, with some programs they interfeer with each other and cause problems.
Fix: Forget this memory programs. Find a rom with good memory management.
Animez: That is how mine started...now it does it at least 6 times a day.
Sweeny: Thank you for your detailed response. I do not think it is memory drain as I use x-button and maintain my task manager quite frequently. I have not made any registry edits except for the DCD kitchen (3.2.6), arcsoft, and carrier cab I have installed...
Question: Does the registry get wiped on a reflash or do I need to hard reset to wipe the registry? I don't really trust myself all that much fiddling with the registry unless I know what all the strings do.
bdlane said:
Animez: That is how mine started...now it does it at least 6 times a day.
Sweeny: Thank you for your detailed response. I do not think it is memory drain as I use x-button and maintain my task manager quite frequently. I have not made any registry edits except for the DCD kitchen (3.2.6), arcsoft, and carrier cab I have installed...
Question: Does the registry get wiped on a reflash or do I need to hard reset to wipe the registry? I don't really trust myself all that much fiddling with the registry unless I know what all the strings do.
Click to expand...
Click to collapse
A hard reset or rom flash will wipe your registry since it's included in the new rom and also stored in the hard reset rom. So if you screw it up, worse case you hard reset, or reflash with a new rom/same rom, doesn't matter.
You can also back up your phone prior to making any changes, and if you screw up, hard reset and then restore the backup.
BTC
Has anyone experienced their phone freezing/locking up? I'm not talking about lagging/freezing applications, but the whole phone actually locking up.
My phone seems to be freezing up about twice a week and has been for the last 3 weeks. Each time it has been when the device was in my pocket or on charge at night (and subsequently the alarm does not go off).
When the device is frozen like this, it has no indications of even having power.The power button will not turn the phone off, on, or wake the device. Plugging the phone into power doesn't even turn the orange/green charging lights on, nor play the tone for when power is connected.
I physically have to remove the battery for a few seconds from the phone and re-insert before the phone will start up. I have even performed a hard reset on this device.
Has anyone else experienced anything like this? I'm thinking that it might be a hardware fault, or at a really wild guess maybe the HTC Attentive App.
I'm having no problems with crashing or freezing!
I have actually found the device to be very stable, a lot nicer cleaner and stable than my previous device (Sony Ericsson Xperia X10).
Had exactly that problem a couple of times already. The only solution is to pull the battery out.
Still - better than an iPhone crash which requires you to plug it back into the PC before it will work again.
I had a similar situation:
I was making an international call (card service), when finished i heared the card IVR prompt if i need to make another call. I wanted to hang up but the screen was black adn dead. power button did not bring into life and i was keep on hearing the active call. had to take the battery out to kill this situation.
typically windows behaviour
Thought I had narrowed this down to the HTC attentive app, but alas the phone froze again this morning after hitting snooze 3 or 4 times. Oddly enough, the power button would turn the screen on and off, but the lock screen wouldn't show, nor could anything be moved or controlled on the screen (live tiles were still animated though). Battery pull again.
Yeah, typical windows behavior. No where near as bad as Windows Mobile which I came from though
I have the same issue. Can be in the middle of a call or anything. Had it reboot once while on charge too. Did you just remove the attentive app? Would it be worth trying a Hard Reset if that wipes the device. If so how easy is it to put your old Apps back on. Or do I need to write a list and search manually.
I did a hard reset and just didn't install the app again.
"When you buy or download apps from the Zune PC client, those apps are automatically redownloaded to the phone when you reset the device and login with your Windows Live ID again. When you download apps from the phone itself, you have to go to the Marketplace again to manually find and redownload the apps you want."
http://www.winsupersite.com/paul/mailbag/101023.asp#9
Hi guys. I'm totally new to the android/smart phone world btw. Anyways, I recently got my Samsung Galaxy S2... first thing I noticed, my touch screen wasn't working. I popped the battery in and out and then it started working as it should.
My phone was working fine this morning, then all of a sudden out of no where, the touch screen stopped working again. I've tried turning on/off the phone multiple times. I've taken out the battery and even my SIM card nothing... i'm worried.
Has this happened to anyone else? Is there a fix? Do i have to go through Samsung? I hope not. Incase anyone asks, I did not root my phone.
Any help/feedback would be appreciated.
When the touchscreen stops working... were you charging the phone at that time?
The first time i turned on my phone, was actually by accident and it was charging.
However, just earlier now, it was not. it was just sitting on my computer desk. The home button, lock button and touch capacitive buttons work.... but i can't get past the lock screen
you could try a factory reset to see if its software related, but it sounds like hardware. I would definitely Return the phone .
I guess I can't do a factory reset, since I can't get into any of the menus... man this sucks. I spent $900 *gulp*
To do a factory reset,
1. Turn the POWER OFF, pull the battery out and put it back again.
2. Simultaneously press and hold the Volume Up, Home and Power button
3. If the Samsung Symbol appears, release the Power button
4. A Boot Menu will then show, Use the volume up/down to choose wipe data/factory reset.
touch screen not needed this way.
oo that's interesting... I tried it. and it didn't get to a boot menu. maybe I was doing it wrong. I tried a few different ways, but no success. It turns out I have warranty with the store. They're going to replace it for me Thanks for the feedback guys. Awesome forums.
Something similar happened to me yesterday. When I had the in-box USB cable attached to a BoxWave VersaCharger (combined AC/DC charger), and the VersaCharger was plugged into 120V AC, the touchscreen would stop working. As soon as I unplugged the USB cable from the SGS2, or plugged the VersaCharger into a 12V DC lighter socket, the touchscreen would work fine.
I've got the same problem as the OP... I had my phone charging overnight and this morning when I first went to use the phone I could not unlock the screen. I could wake the screen via the home button, and see I had a missed call etc but it just wasn't responding to touch. BTW I can't remember if when I first tried to unlock the phone if it was charging or not but really this shouldn't matter.... oh and btw, I'm not rooted or anything either! Naturally I rebooted the phone but still the same problem....so I tried a battery pull and still the same problem. Just now I did a factory reset but the touch screen still isn't working! I guess this is a hardware problem so I'm going to get it fixed under warranty by Samsung! Gutted that I will likely be without my phone for a week or 2!
EDIT, UPDATE...
Well, I was just on my way to the repair shop Samsung warranty had told me to take it too, and I took my sim card out to put in my old Hero (the only thing I hadn't tried!) and I couldn't believe it but the touch screen started working fine again! Weird, but that is now my advice if anyone else has a problem with their touch screen not working - oh and I took the sim out whilst the phone was still turned on. Crisis averted!
UPDATE 2
Sadly this has happened about 4 times to me now and I'm just waiting for the inevitable next time. Each time doing a factory reset then taking the sim card out seems to bring the screen back to life (though last time not immediately) but I shouldn't have to put up with this. Problem is, I don't want to send off a seemingly perfectly working phone to get repaired as I fear they will struggle to notice the problem, never mind fix it! I'm hoping a new firmware comes out soon, in the hope that it may resolve my issues...
Me as well ...
I have had this happen to me twice now (Touchscreen not responding).
The first time I had just installed a game and thought it must have been related to that. Pulled the battery and no joy, left it for a while and it came back to life...
Second time I was surfing the web and it stopped responding, pulled the battery and left it for maybe a minute but no joy .... pulled the battery again and left it for probably 20min and it came back to life. When it came back up I noticed the livewallpaper had been turned off and my widgets were gone from the homescreen.
What I did notice when it wasn't working was it had "safe mode" displayed at the bottom left of the screen
Have the Same Problem
Have the same problem i Mine and was super exicedat first it worked fine and after charging the touchscreen stopped working i pulled the battery out and put it back in but no luckso im gonna return mine to the shop hope they replace it
Moral:AT FIRST SUPER EXICTED BUT NOW SUPER ANGRY
Same issue - Is there ANY way to save my data before I send it in for repair/replace?
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
blaubeer said:
Hi all,
As of this morning, I have exactly the same issue as the OP. Screen doesn't react to touch, with the exception of the capacitive buttons. I found a dude on YouTube that had the same issue: youtu.be/0oIdllWiV4I
The last thing I did with the phone before it started misbehaving was to answer a call. The phone was on the charger when the call came in - I can't recall whether I unplugged it before answering, or after, or at all during the call. Not sure it has any relevance anyway, only mention it because I've seen reports of people's screens no longer reacting to touch when the phone is plugged in to a charger (apparently it even states in the manual that this may happen).
Anyway, whilst all my contacts, SMS, photos etc are backed up to the cloud, the same can't be said for my app data. Before I lose hours and hours of progress in various games, or all my settings in numerous other apps, etc, can anyone think of any way to get access to the memory of the phone, bearing in mind the following:
I can't connect to Kies to pull a back-up because bluetooth is currently enabled on the phone and when one connects the USB cable, it says "Activating USB mode will deactivate Bluetooth. Continue?" but I can't click the Yes button
I can't connect in USB mass storage mode because I can't navigate to the settings menu entry to enable it
I can't turn Bluetooth off in order to get Kies working, becuase I can't get to the settings menu or pull down the notification bar to reach the power control.
I can't use Voice input to control the device (on the off chance there was a "bluetooth off" voice command) because (presumably with the most recent firmware I flashed via Kies a few weeks back) for some reason Vlingo is no longer the app on the double-home button action. Instead it calls Samsung Voice and wants to walk me through a first use tutorial, but I can't click the next/skip buttons
I installed via Android Market push the app belonging to www_remoteaccessphone_com as it promises to be able to remotely switch bluetooth off, but the website says I haven't installed the app yet, presumably because alrhough I was able to install it without touching the phone, it probably needs to be run at least once to set it up, and I obviously can't do that
I can't start Kies Air to try and get my data that way (starting it would require using the touch screen)
Kies via bluetooth isn't supported on Android
Needless to say, the data I'm trying to retrieve is on the internal memory, not the SD card. As you can see I've been trying all sorts of creative things, but I'm fairly sure I'm screwed. Any bright ideas I haven't thought of?
Click to expand...
Click to collapse
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Nitrile said:
flash it with CF-root, boot into CWM recovery, do a nandroid backup after that, use CWM recovery again to mount USB storage, connect to your PC and pull everything off.
Click to expand...
Click to collapse
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
blaubeer said:
Thanks for the quick advice. I guess I'll need to use my girlfriend's phone to download CF-root and then transfer the SD card to my device. Quick question before I proceed though - is it possible to remove all traces of such tampering, since I've already made out with Samsung that I'm sending it in for repair, and I'm not sure they will honour the warranty if they see it has been rooted etc.
Click to expand...
Click to collapse
get a USB jig off ebay or amazon to reset the flash counter. should not cost more than 5 or 6 euros, shipped.
anyways you need to flash CF-root through ODIN if you are coming from stock. instructions are all in chainfire's cf-root thread.
Nandroid Restore
So I successfully rooted, used CWM to do a Nandroid backup, mounted the sd_card and saved the contents (including the nandroid backup) to my PC, reflashed the stock rom & kernel, usb-jigged it to get the counter back to zero/original and sent the phone in for repair. My efforts paid off as they repaired it without question under warranty. I just received the phone back and today set about restoring my backup:
Copied the sd_card contents I'd saved to my HDD back onto the phone
Re-roooted it with Cf-mod.
Used CWM to restore the backup I took before sending it in
It restored boot/system/data/cache successfully
selected reboot now in CWM
The result is that it is still missing all my apps. It only seems to have the "data" like my camera shots and SMS messages, system settings like whether bluetooth is on or off, the volume level, Wifi networks etc. So something was restored. But there is no Google Account configured, the lock screen picture is the default not the one I had beforehand, and as I said, all the apps - the main reason I did this whole thing as my personal data is all backed up to the cloud on a regular basis anyway - have not been restored. Am I confused? I thought a nandroid backup took a complete snapshot of everything, apps included.
Finding out the list of Apps I had in order to reinstall them is not an issue - I have a list of everything I had installed saved on AppBrain. But if I reinstall the apps, all the settings (or progress in the games) within those freshly installed apps will be back to square one, not where I left them, right? Or should I reinstall the apps and then restore the data partition over the top again?
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
achillies400 said:
Are you guys using any type of screen protectors, cause if you are, that may be the issue s their have been reports that the screen becomes unresponsive with certain screen protectors when connected to a charger.
However, if you are not using a screen protector, then I would suggest getting the unit replaced as you should not have to do anything, root or otherwise, to get the touchscreen working on a touchscreen phone
Click to expand...
Click to collapse
Nope, no screen protector or any kind of case for that matter. Anyway, that isn't my issue anymore. The touch-sensitive unit was defective, the phone was repaired under warranty. My issue now is getting my apps & settings back. I have meanwhile read elsewhere that Nandroid doesn't back up the apps - pretty deceptive "backs up everything!" "it is like time travel" etc comments around here then.
Anyway, I reinstalled all the apps I had previously, and thought by reapplying the data partition from the nandroid backup it might then bring back the settings for the reinstalled apps. Instead all it did was remove all those apps again - now I am really confused. How come the restore DOESN'T bring back the apps I used to have, but DOES remove the ones I subsequently install. Does Nandroid touch the apps or doesn't it?
Touch screen not working
So i am having a very peculiar problem related to the GT-I9100 Touch Screen.
I bought the phone from Saudi Arabia and I live in Bangladesh at the moment. So for now I don't have warranty.
I bought it on 4th of this month. It had 2.3.3. So I updated it to 2.3.5. I did not use the phone much before that so I don't know if this problem was there before.
So here is the problem.
First time I noticed it when i pulled the phone from my pocket and could not unlock the pattern. First I thought I forgot the pattern. After sometime I noticed that i could not touch the buttons. I was dragging my finger over the points but there was no connecting line. I restarted the set. But it still did not work. After sometime I took the battery out. And after that it started normally and unlocked. And the touchscreen is totally fine.
I tested it using *#0*#. And every single point in the screen registers touch.
After that this happened couple of times. First couple of days I thought it was a pattern unlock problem. But i tried PIN and Password even using no unlock. It happened in every case.
So after couple of days it totally stopped happening.
But from yesterday it is happening again. And today it happened 3 times.
So today as I had no unlock protocol i tried tapping Home twice. As this brings on the voice command menu. And for the first time i was in the phone without touching the screen.And first i noticed the Menu and Back Soft keys works.And the touchscreen still does not work. And i noticed some thing weird. Always some thing in the screen is Selected. In Menu the + Icon is selected. In first screen the Map icon is selected. Also in Recent Apps the first App is selected. So after a lot of reboots it is back to normal again. Now i see something interesting. In the Battery Usage Graph i can see some really sharp drops. 3 times. Looks like when this happens phones charge takes a nose dive.
So here is the Gist.
Info related the Problem:
1. Usually happens when the phone is my pant pocket for sometime. It does not happen if it is sitting on the table.
2. Touchscreen gets totally disabled.
3. I have no idea why this happens.The exact reason behind it.
4. Battery Charge takes a nose dive when this happens. See the attached images.
5. I still don't know how to bring it back. Sometimes a simple reboot works. Sometimes I have to pull the battery. And sometimes it works on its own.
6. Every other function of the phone works. Like music playback using my UE 200vi music keys using PowerAMP, Siri(Android version), Call can be received using headset.
Battery nose Dive:
dl.dropbox.com/u/30943431/SC20111115-203017.png
dl.dropbox.com/u/30943431/SC20111116-202913.png
Also the selection
dl.dropbox.com/u/30943431/SC20111116-202146.png
So this is the thing. My biggest problem right now is, I don't know why it happens and I don't know how to bring it back from this situation. If I knew I could make sure I don't get it again or I would just fix it every-time. As when this happens I cant make calls or anything which requires the touchscreen.
So guys help me if you can by giving ideas. As i will not go back to KSA in 6 months. So buying a $550 phone unlocked was a total waste. As i cant use it here.
Thanks a million in advance.
---------- Post added at 09:29 PM ---------- Previous post was at 09:13 PM ----------
Sorry for this. But looks like i cant post outside links before i have 8 posts. So i removed the "ht tp : //" part of the links. Copy paste in browser address bar and it will open fine.
And also the next time it happens i will do a video to shou you guys.
Having the same problem while charging touch screen doesn't work
Stock charger and usb cable
i was on CM7 but that happend so i flashed stock but no luck
I will write more observations
I have had my Rezound for 30 days today. This morning while driving into work my phone was on the Verizon GPS dock and the died due to low battery. It was the first time I actually let it discharge completely. Later at work I got a call and the ring tone I set up for that person was different. I went into all the contacts I assigned ring tones to and they were all changed. I then opened up GO SMS and all the notifications I had assigned were all changed as well. There does not appear to be any rhyme or reason to the pattern of the changed ring tones and notifications and nothing else on the phone appears to have been affected.
I used to have a problem like that occasionally on my HTC EVO 4G, but that was only when I was restoring some nandroid backups. Obviously that would not be the case with the Rezound, so I am left with a question. Was it an issue with the GPS Dock or the battery discharge completely? Or could it be that it discharged while on the GPS dock? I searched the forum and could not find anyone with this exact same issue so not if this is something new or an old issue. Minor annoyance I guess, but we all know how long it takes setting up your ring tones and notifications.
Mine did the same thing yesterday except that it had a charge.
Then last night it just started boot looping for no reason.
Sent from my ADR6425LVW using xda premium
Now that I started looking at the phone it started flickering so I am thinking I might have to do a factory reset to see if that fixes it.
mikehager66 said:
Now that I started looking at the phone it started flickering so I am thinking I might have to do a factory reset to see if that fixes it.
Click to expand...
Click to collapse
Mine had similar problems, my apn changed on its own and couldnt get a data connection, and my ringtones changed. I reset the apn to default which fixed the data but then I kept getting 1x when my wifes was on 3g. So anyway did a factory reset and everything working great now.
yeah, i thought it was go sms...go was changing my text noise to a SONG in my music folder lol...and my ringtone sometimes changed back to default, but that was because i had my ringtones on the external SD, when they should be on internal..everytime you plug it into the PC, it'll reset to the stock ringtone. but yeah as for tones, idk why that does it.
I am 'glad' I am not the only one, but not sure if I want to do a factory reset in case the phone got boinked or to just reassign the notifications and ring tones. If multiple phones had this issue and it seems to be on the day they had a huge network outage could that be the cause.
I've had issues with notifications changing randomly, generally when it dies or I do a full reset. My favorite was when I missed some important calls because it changed my ringtone to silent. I refuse to do a factory reset, though. Too much hassle, so I periodically check my sounds.
Sent from my Rezound in a tiny corner of hell.
Ugh, my phone wasn't doing this at all. Then I did a factory reset to try to take care of the Mobile Hot Spot issue, and now my notification sounds are changing.
Time for an OTA update, hTC!!
Has anyone been calling Verizon to report this issue? Squeaky wheel gets the oil or else we're just whining to each other on the internet.
isn't it , squeeky wheel gets the grease? lol
Temp Root
This only happens after I temp root. It unmounts the SD card and changes all of my custom ringtones for different contacts.
Leave more info of this buggy issue
My wife had the same issue once!!! But I haven't encountered after that, can you guys leave some info for reference? BTW, if ur custom ringtone is mp3. saved in external storage, did you remove SD card or set disk drive mode while issue happening?
My device
ROM version:1.02.605.6
Issue happened step: Can't repro!!
It's happening to me now and it started when I changed out my battery. Probably just a coincidence. Having to keep fixing ring tones is a pain in the ass.
KORM via the beast known as the Rezound.
I was having the same issue because I was temp rooting a lot. I fixed this by putting the ringtone and notification that I always use into the system/media/audio. This prevents it from changing it to something else, or to nothing selected, when the SD card is unmounted.
Sent from my ADR6425LVW... An HTC Rezound
Seen this a few times in recent days myself (Unrooted/ Stock). Not 100% sure, but it looks like the SD card is somehow getting ninja unmounted when the battery dies (or is about to die) because i'm also not able to access anything on the SD card after that happens. I'll try to test again today to confirm if this is the actual trigger. For me, a reboot automatically remounts the SD card correctly - restoring any missing ringtones/notifications in apps, without having to manually set up each one. The odd thing is that when this happens, settings > sd & phone storage still shows the SD card as mounted. Also weird: manually unmounting/ remounting the SD card via will let me re-access some files (photos), but ringtone links are still dead. A reboot fully solves the issue until the next occurance. This probably needs to be reported as a bug.
It has been happening to me a lot. Seems like I reboot my phone and at least 1 ringtone will default to Silent.
I just moved all my ringtones and notifications to the system/media folder. I will see if it sticks.
dustintheweb said:
Seen this a few times in recent days myself (Unrooted/ Stock). Not 100% sure, but it looks like the SD card is somehow getting ninja unmounted when the battery dies (or is about to die) because i'm also not able to access anything on the SD card after that happens. I'll try to test again today to confirm if this is the actual trigger. For me, a reboot automatically remounts the SD card correctly - restoring any missing ringtones/notifications in apps, without having to manually set up each one. The odd thing is that when this happens, settings > sd & phone storage still shows the SD card as mounted. Also weird: manually unmounting/ remounting the SD card via will let me re-access some files (photos), but ringtone links are still dead. A reboot fully solves the issue until the next occurance. This probably needs to be reported as a bug.
Click to expand...
Click to collapse
Confirmed yesterday that "about to die" wasn't the trigger. Will try to let it die all the way to see if I can get it to barf again.
I am having this issue also and it is driving me crazy. It is also changing to like a random ringtone and my alarm sound even has changed. I have not hooked it up to my PC in a few days and am not rooted or unlocked. Only thing I can think of is when I rebooted it since I do not let it die very often. I was beginning to think my phone was haunted ;P LOL j/k But seriously it should not do this!!
Same issue with downloaded notification tones and alarm sounds changing and/or resetting. It hasn't happened in a while. I won't speculate the cause at this point. Glad it's not just me.
dustintheweb said:
Confirmed yesterday that "about to die" wasn't the trigger. Will try to let it die all the way to see if I can get it to barf again.
Click to expand...
Click to collapse
Let the phone fully die last night. Plugged in & charged to about 75% before I turned it back on. Checked to see if Alarm was able to read SD ringtones. YEEEEUUUUP.
So it seems like this issue is random, which makes it slightly more annoying.
W/e, it's a bug that is somehow related to rebooting & hopefully it will be caught/ fixed by HTC in the next patch. For me, the issue is rare and a manual reboot fixes the borked notifications. I can live with that for a while.
I've had this happen on reboot as well. It, along with the network bootloop issue, seem to be completely random upon reboot and everyone needs to make sure to report these bugs to HTC. These are both VERY annoying!
Before posting here, I looked extensively for someone with a similar issue reported and came up empty. I also tried PPCGeeks a couple days ago and got no response. I thought I'd run this issue by the real experts before taking my phone to Sprint "experts" so that they can swap it out. Here are the details:
My Photon 4G has been rooted since right after I got it about 8 months ago and has had no problems like this until now. The only app that has updated in the last couple days is Busybox and that was the night before this all happened. My battery died and the phone did a forced shut-down that night. I plugged it in, powered it up, and let it charge all night & then noticed the problem the next morning.
I'm using DejaOffice for my calendar and contacts (contacts are also synced to the native phone list) and I use companionlink to sync everything from my desktop (Windows Vista). When I looked this morning, everything in DejaOffice was purged including my preferences (screen color, alarm defaults, etc.). I re-synced everything, powered off and then back on, and had the same problem with everything being gone.
Next, I tried purging DejaOffice data and un-installing it, re-installing it, re-syncing and then powered off/on and once again everything was gone. Finally, I did a factory reset on the whole phone (and forgot to backup my voicemails in the process...grrrrr), re-installed DejaOffice, synced, and had the same problem once I power-cycled.
One more thing to note is that before doing any of this, I attempted a backup with "My Backup Root" and got a message that my phone was no longer rooted.
It seems like the internal memory on my phone is being wiped every time it's shut down. I know the quick fix is to not shut the phone down however I'd like to get to the bottom of this and see if I need to get my phone replaced.
Any ideas??? Thanks in advance for any help/advice.
<bump> and update:
I noticed that my "webtop version" is "unavailable"...not sure if that makes a difference to my problem. Also, when this problem first presented itself, I noticed it because the ringtone that I usually use (which was stored on the phone's internal memory of course) was gone.
Once again...any help or replies would be much appreciated.
Thanks!