I have an issue with my VZW Touch Pro not being recognized by MDC and have torn out what little hair I had left trying to solve it. I know there are numerous threads of this type and I've read every one I can find but my situation is a bit different (aren't they all ).
Basically, when I hook up the TP via USB to my Vista machine MDC doesn't come up. If I launch it manually it comes up, sometimes flashes the "Connecting" message very briefly then goes to "Not Connected" and sits. OK. So why am I baffled and what have I done? Well....
1. If I set the TP to connect as a "Disk Drive" (as opposed to ActiveSync) Vista recognizes it and asks me if I want to explore files and folders, I can see the storage card;
2. In PC to USB I've tried both WITH Advanced Device Configuration enabled and not enabled;
3. I've installed Activesync on another (XP) machine to see if the TP will connect to it and get the same behavior;
4. I've removed the Remote Adapter and USB Synch in Device manager (following the standard MS troubleshooting guide) so that Vista installs the USB driver, just to make sure;
5. I INITIALLY installed MDC on this machine when I was trying an HTC Fuze. At that time MDC worked fine, recognizing the Fuze and asking me what I want to sync, etc.;
6. Since that time I've uninstalled and reinstalled MDC (several times) JUST IN CASE, although it shows NO existing partnerships;
7. I've turned off and actually removed the firewall even though, as I said, MDC worked fine before.
8. On the TP I've set ActiveSync (I'm hooking to an Exchange Server) to sync "Manually" and Windows Live to sync "Manually", JUST IN CASE that was the problem.
The only reason I really even NEED MDC is that I want to use eWallet and need to sync between the PC and Touch Pro.
I've used the TP as a modem for my laptop via Modem Link successfully, but while ML is set to USB the service is Stopped. Would THAT have any affect on this: one thing I've noticed is that when I plug the TP in the PC (sometimes) displays a message to the effect that it's trying to connect to a wireless LAN?????
Sorry for the length of this message but I figure the more info the better and this really has me stumped.
Thanks for any ideas.
if this helps yo in any way here it is.
i tryed to hook up my TP via WMDC on a Toshiba Tecra Laptop, with USB or Bluetooth and in the best case i managed to send files via bluetooth ... and the WMDC does not recognize the device, it installs some drivers for the cable (i think) and does not find any for the device, so ... it does the same thing as for you, tryes to connect for a second and after that it goes on a endless brake ... never connecting
on the other hand, i had no problems with a dell inspiron, with wista, it installed the drivers instantly and got connected immediately. the same with a Win XP dektop PC using activesync ...
i`m beggining to believe that the software is sort of defective on the toshiba. now i just send file from it and us the dell to sync my TP. i gave up on connecting the toshiba.
Pretty sure you have already tried this...but different USB cord maybe?
uncheck the box for advanced network functionality in the USB - PC connection settings
MogulUser13 said:
uncheck the box for advanced network functionality in the USB - PC connection settings
Click to expand...
Click to collapse
Thank you!! Solved my problem.
This seems to happen a lot... I just replied to another post in regards to this (though they replaced their Touch Pro). Instead of disabled advanced network functionality (which does let you sync), you should try this to repair the error as it has worked on a friend's Pro, as well as mine (I just had to do it 40 minutes ago). And make sure you re-enable advanced network functionality BEFORE doing this:
1 - Hook up phone to computer
2 - On phone, start ICS (Internet Sharing in Start -> Programs)
3 - Select PC Connection "USB" and Network Connection of any type (if Sprint stock ROM, I recommend using "Sprint")
4 - Hit the "Connect" soft-key (bottom left)
If you've never used Internet Sharing on the phone, your computer should install some drivers... Once that is completed, click the Disconnect left soft-key on the phone. Now disconnect the cable from the computer.
Close out ICS or soft-reset the phone.
Once the phone is back up, plug it in - it should work.
I don't know what is getting reset in the phone, but unless I connect with ICS, then ActiveSync will not connect whether I soft-reset or not.
Related
I have an Advantage x7500. I've installed the WM6 ROM here. My problem is I can't connect to my Advantage via Windows Mobile Device Center on my Vista box or ActiveSync on my XP box. The computer makes the expected sound when the USB connection is made, and in ActiveSync I can explore the device, but that's it. In WMDC, the error message for RapiMgr is "Windows Mobile-based device failed to connect due to communication (0x80072745) failure (see data for failure code)." I've done a lot of searching before I posted this and found a lot of posts (so at least I'm not alone). I've disabled firewalls, AV, anti-spyware, but no change. I've also uninstalled and reinstalled WMDC and ActiveSync. I do notice in Device Manager no Windows Mobile Remote Adapter under the Network Adapters node. Under the Mobile Devices node is HTC USB Sync. Any suggestions would be appreciated as I've been beating my head on wall on this. Thanks.
http://forum.xda-developers.com/showthread.php?t=315645
cayotte said:
http://forum.xda-developers.com/showthread.php?t=315645
Click to expand...
Click to collapse
Thanks, but been there, done that. (I didn't want to waste everyone's time so I did use the search button first)
As I mentioned in my prior message, in Device Manager there is no Windows Mobile Remote Adapter under the Network Adapters node. Do those of you using WM6 have such an entry for that adapter?
.
I have the same problem, but in Vista.
Sync has been working fine, but now suddenly it wont connect.
.
ps: sync on my SPV C500 works perfect. It's only my X7500 that won't connect.
..
lo and behold.....xman06's solution in the other tread worked for me.
"Try to go on setting connection usbtopc and disable advanced network functionality and ok"
perfect
teddyen66 said:
lo and behold.....xman06's solution in the other tread worked for me. "Try to go on setting connection usbtopc and disable advanced network functionality and ok" perfect
Click to expand...
Click to collapse
Thanks, but been there and done that too. (The downside of searching first is that all the usual solutions have been tried)
Tell me, under Device Manager do you have Windows Mobile Remote Adapter under the Network Adapters node? And under the Mobile Devices node do you have HTC USB Sync? I'm missing the former; that may be the issue but I'm not sure not knowing if others have it or not.
I bit the bullet and did a hard reset (too bad that doesn't work on spouses ) and ActiveSync started working again.
Kaiser / TyTN II WMDC Activesync no connection
I have the same issue described above. And no, the solutions given don't work. Not even a hard reset.
I am not sure what the issue is. Any ideas?
Similar problem solved
I had the same problem and went through many steps like those posted in this forum. I'm going to show my steps to solve this problem without hard reset your phone.
1) When the phone is connected, at the phone ActiveSync setting delete the PC profile.
2) Unplug the phone from the PC.
3) Uninstall and then reinstall the ActiveSync or Windows Mobile Center.
4) At phone system setting -> About -> make sure there is a name ID. Without this the PC cannot identify the phone and thus cannot sync.
5) Set the USBtoPC with 'advance network..." enabled.
6) To the extreme, before step 3, go to PC windows\inf and remove infcache.1 (need to add in an administrators account and set the privilage to full control). That may remove old corrupted drivers.
This page was coming up on the top list of google so i'll post my solution here.
I also spent hours trying to find the problem
uninstalled/reinstalled WMDC/Downloaded the latest version etc/Hard reset TYTN II/followed endless google searches,followed the instructions here etc etc.
Similiar to the OP i had windows making the "normal ding dong sounds but no connection happening.
In the finish what fixed my problem was with the device plugged in go to Device Manager on the PC and in "Network Adapters" select "Microsoft Windows Mobile Remote Adapter" and right click "Update Driver Software"
That got me back connected.....Hope it helps someone else out
Did it worked? I can't install WMDC without having my Pocket PC conected and when I have it it doesn't install anyway...
hey guys, if you have firewall installed disable it until the connection is made with your computer and phone, then re-enable your firewall.
this seems to be the problem solution for me all the time. Hope it helps.
First off, I have been having a plethora of problems with Windows Vista, and I might start out by asking if anyone else is having sync problems with Vista.... ever since I upgraded to SP1 RC1 I have been unable to sync.... and then I reverted back the non-sp1 and still can't sync... Everytime I try it installs as Microsoft USB Sync in Device Manager (when advanced network functionality is unchecked) and the Windows Mobile Remote Adapter #3 in Device Manager (when advanced network functionality is checked). No matter what I do, Windows Mobile Device Center will NOT open. I'll connect the phone, and it always just acts as a charger, never any data exchange of any sort. I have gone through all the troubleshooting I can find online, and still have no luck.
Assuming nobody can shed some light as to why Windows Vista sucks, I have another option. I made a backup of everything using SPB Backup of my previous ROM (Stock Sprint) and now I'm on DCD's newest release. It works great, I just want to know how I can get ONLY my contacts and calendar off the backup file. I am able to access the file tree when going into the advanced option. So, what is the file that contains all of the contacts (I assume some sort of xml file or something) and calendar files.
Anyone help would be HIGHLY appreciated.
Thanks!
pim in the main dir of the phone is the file with contacts and recent calls you will have to use total commander or another file manager as the reg file explorer won't overwrite it. and as far as the not connecting on the phone go into settings then connections and on usb to pc try disabling the advanced options that should do the trick.
I have already tried enabling / disabling the advanced functionality in USB to PC.... it still doesn't work....
JBalls said:
I have already tried enabling / disabling the advanced functionality in USB to PC.... it still doesn't work....
Click to expand...
Click to collapse
I had the same issues as you until I was on the road and connected directly with my cable instead of my USB hub. From some reason Vista + USB hub (Belkin) + my 6800 didin't get along. Once I connect directly with the cable, all is well.
You my friend are a star! I've had a touch cruise for a year and no problems at all. Then yesterday I got a Touch HD and it would connect once, then refuse until either/or both HD and PC were rebooted. Took the hub out of the equation and bingo!!!
This question is about how to actually establish a USB Internet Sharing link once the necessary hacks have been done to allow me to tether via a USB cable:
The Sprint user's manual says to start Internet Sharing, select USB in the PC Connection list, select the network connection in the Network Connection list (Sprint), plug a USB cable between phone and computer, and tap Connect.
This is all pretty straightforward, but there's something I don't quite understand yet: What kind of program or driver needs to be running on the computer? ActiveSync?
Here's my situation and concerns:
The computer I'd like to tether to is a Windows XP netbook (Samsung NC10). The computer I sync my Touch Pro with is my desktop computer which is running Vista Ultimate x64. Needless to say, the XP netbook uses ActiveSync and the Vista desktop uses Windows Mobile Device Center.
My sync partnership between the Vista desktop computer and phone is working perfectly and I'll be one angry hombre if I wreck that partnership by connecting the phone to my netbook. I also don't need to sync data between phone and netbook. All I want to do is establish the minimum connection between the phone and netbook that I'll need for Internet sharing.
So can someone 'splain how I should do this? Do I need to establish an ActiveSync partnership with my netbook before I can do this and will that affect the WMDC partnership I've established with my desktop computer?
I could just experiment, but I hope someone can warn me of the pitfalls before I fall into them.
Thanks!
Pete
Well, you folks left me to my own devices so here's everything I did:
I made the following edits in the registry:
[HKEY_LOCAL_MACHINE\Comm\InternetSharing]
Extension= (delete the isext.dll value)
[HKEY_LOCAL_MACHINE\Comm\InternetSharing\settings]
ForceCellConnection= (change the value from Phone as Modem to Sprint)
Then I followed these instructions:
Start the Internet Sharing application.
Hit Connect In the Internet Sharing application.
Connect the Touch Pro to the Laptop/PC via USB
Done. No other applications needs to run on the PC/Laptop.
This didn't work because the netbook couldn't find a Generic RNDIS driver. After some further research, I determined that the path of least resistance was to simply install ActiveSync. Once it was installed, the above instructions worked perfectly and I was able to tether my Sprint Touch Pro with the Sprint network without subscribing to the Phone As Modem service.
Notes:
If you simply delete the ForceCellConnection key in HKEY_LOCAL_MACHINE\Comm\InternetSharing, you can choose between "Phone as Modem" and "Sprint" in the Internet Sharing app setup screen, but I suspect that it won't work correctly anymore in "Phone as Modem" mode without the Extension=isext.dll value in HKEY_LOCAL_MACHINE\Comm\InternetSharing. I also suspect that the entire Extension=isext.dll key can be deleted instead of just deleting the isext.dll value, but I haven't confirmed that. My phone is tethering perfectly now so I'm going to leave things as they are.
If I start the Internet Sharing app in the phone before I connect it to the netbook via the USB cable, the ActiveSync program won't start, but the tethering works. But if I tap Disconnect in the Internet Sharing app before I unplug the USB cable, the ActiveSync program will start. For now, my plan is to simply unplug the cable first.
Pete
Hi,
I have a problem with my hd2. when I connect it to my pc windows7 x64 i can not choose the connection type. Always it show to me "internet sharing" window. In usb to pc I have checked "Ask me first about USB connection type when I connect the device to the PC" but it doesn't help. Also when I try to open "usb to pc" window, the "internet sharing" window is opened at first. How can I solve this problem?
Settings > Micellaneous > USB to PC connection, choose on either Active Sync or Disk Drive.
active sync does not work
tomw22 said:
active sync does not work
Click to expand...
Click to collapse
Did you uncheck the "enable faster synchronization" option? Might help with getting ActiveSync to start working.
HD2 not recognized by Windows XP
Hi, I have similar problem, when I attach my HD2 to PC (windows XP with Active Synch installed), notting happens apart form my phone start being charged.
The option on the HD2 to ask always what to do is unabled but nothing happens.
Unable fast data synch is disabled.
The phone is not visible even as external drive in Explorer.
In Device Manager on PC there is nothing strange (what I should look here for??!!).
The strange thing is in the past this HD2 was working perfectly with another PC...
When plugged it was presenting disk drive or active synch ooption and was visible in Explorer..
What I should do?
I have a same problem. Since a few days my phone just charging on USB. I booted an android and the USB was working fine, so I decided to update the Winmo rom (Miri 23.0v). Nothing happened. I update/downgraded the rom and radio (from 2.10 to 2.14) as well but the issue still exists. It can be a hardware related problem because the android is working fine. Any idea?
connection problem
I am experiencing the exact same problem. my phone gets charged through the usb but doesn't connect to active sync or as disc drive. doesn't even ask about usb connection type even though its checked.
another problem i am having is that when i open the phone dialer it opens in the landscape mode.
Both problems occurring with Win Xp/7 on PC and Winmo 6.5 1.66/3.14 on HD2
Somebody please help!!!
I can't connect the Atrix to the Moto Phone Portal using the USB. Just curious if there is a fix to this? Once the browser is launched (it doesn't matter which browser, IE, Firefox, Chrome) it doesn't connect. USB connection is set to 'Motorola Phone Portal' and Moto Phone Portal app says its 'running on on USB..."
Not sure what is going on- connects fine using Wi-Fi... just annoying that it won't connect with USB. Any help is appreciated?
Thanks,
M
are you on a mac? I think it requires the MotoHelper app on a pc - part of the PC drivers.
I had the same issue but I also couldn't connect via wifi. So... I turned off the debug under applications and then it worked fine. But haven't had time to try it with the usb but it may help.
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
mcmackk said:
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
Click to expand...
Click to collapse
Not a Dell issue. I have Dell running Win7 64bit and it works fine. Try to manually reinstall Motohelper. Also, under you Windows Start button you should have:
START>ALL PROGRAMS>MOTOROLA>Motorola Drivers>Motorola Driver Reinstaller.exe.
Run this CLEAN and REINSTALL and Selct START - see my attached. This will reinstall everything associated with the drivers and Motohelper. Reboot Phone and PC and then replug phone into PC and select USB with Motorola Portal.
Same Problem
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Atrix A said:
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
Click to expand...
Click to collapse
mcmackk said:
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Click to expand...
Click to collapse
You should uninstall the Motorola Media Sync from the PC. I kinda like the software, but it does it's own thing to much with out giving me control. I have spoken to Motorola 2nd level support, but the were no help. They told me to ignore it or uninstall it. I uninstalled it. I left the Motorola drivers installed. If you reinstall the drivers it'll ask you to reinstall the Media Sync - say NO.
Once the Media Sync is gone, then the Portal will not auto load and you can have control of the USB settings from the taskbar.
I had a similar issues
....First, Moto Phone portal does not work on Chrome (insert IP address into IE or Firefox)
If you still have problems...
On phone, from home screen
select Apps drawer
select Phone Portal
select menu
select Settings
select Secure login
uncheck Enable login
did anyone come up with a fix for this? i have tried everything in this thread with no success.
USB Cable
I had this problem as well, just happened to have a few extra Micro USB Cables around. I found that the phone will work with some Cables and have problems with others. If you can try a different USB cable give it a shot.
It works just fine with Chrome.
The USB cable that came with my phone does not work.