I can't connect the Atrix to the Moto Phone Portal using the USB. Just curious if there is a fix to this? Once the browser is launched (it doesn't matter which browser, IE, Firefox, Chrome) it doesn't connect. USB connection is set to 'Motorola Phone Portal' and Moto Phone Portal app says its 'running on on USB..."
Not sure what is going on- connects fine using Wi-Fi... just annoying that it won't connect with USB. Any help is appreciated?
Thanks,
M
are you on a mac? I think it requires the MotoHelper app on a pc - part of the PC drivers.
I had the same issue but I also couldn't connect via wifi. So... I turned off the debug under applications and then it worked fine. But haven't had time to try it with the usb but it may help.
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
mcmackk said:
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
Click to expand...
Click to collapse
Not a Dell issue. I have Dell running Win7 64bit and it works fine. Try to manually reinstall Motohelper. Also, under you Windows Start button you should have:
START>ALL PROGRAMS>MOTOROLA>Motorola Drivers>Motorola Driver Reinstaller.exe.
Run this CLEAN and REINSTALL and Selct START - see my attached. This will reinstall everything associated with the drivers and Motohelper. Reboot Phone and PC and then replug phone into PC and select USB with Motorola Portal.
Same Problem
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Atrix A said:
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
Click to expand...
Click to collapse
mcmackk said:
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Click to expand...
Click to collapse
You should uninstall the Motorola Media Sync from the PC. I kinda like the software, but it does it's own thing to much with out giving me control. I have spoken to Motorola 2nd level support, but the were no help. They told me to ignore it or uninstall it. I uninstalled it. I left the Motorola drivers installed. If you reinstall the drivers it'll ask you to reinstall the Media Sync - say NO.
Once the Media Sync is gone, then the Portal will not auto load and you can have control of the USB settings from the taskbar.
I had a similar issues
....First, Moto Phone portal does not work on Chrome (insert IP address into IE or Firefox)
If you still have problems...
On phone, from home screen
select Apps drawer
select Phone Portal
select menu
select Settings
select Secure login
uncheck Enable login
did anyone come up with a fix for this? i have tried everything in this thread with no success.
USB Cable
I had this problem as well, just happened to have a few extra Micro USB Cables around. I found that the phone will work with some Cables and have problems with others. If you can try a different USB cable give it a shot.
It works just fine with Chrome.
The USB cable that came with my phone does not work.
Related
I have an issue with my VZW Touch Pro not being recognized by MDC and have torn out what little hair I had left trying to solve it. I know there are numerous threads of this type and I've read every one I can find but my situation is a bit different (aren't they all ).
Basically, when I hook up the TP via USB to my Vista machine MDC doesn't come up. If I launch it manually it comes up, sometimes flashes the "Connecting" message very briefly then goes to "Not Connected" and sits. OK. So why am I baffled and what have I done? Well....
1. If I set the TP to connect as a "Disk Drive" (as opposed to ActiveSync) Vista recognizes it and asks me if I want to explore files and folders, I can see the storage card;
2. In PC to USB I've tried both WITH Advanced Device Configuration enabled and not enabled;
3. I've installed Activesync on another (XP) machine to see if the TP will connect to it and get the same behavior;
4. I've removed the Remote Adapter and USB Synch in Device manager (following the standard MS troubleshooting guide) so that Vista installs the USB driver, just to make sure;
5. I INITIALLY installed MDC on this machine when I was trying an HTC Fuze. At that time MDC worked fine, recognizing the Fuze and asking me what I want to sync, etc.;
6. Since that time I've uninstalled and reinstalled MDC (several times) JUST IN CASE, although it shows NO existing partnerships;
7. I've turned off and actually removed the firewall even though, as I said, MDC worked fine before.
8. On the TP I've set ActiveSync (I'm hooking to an Exchange Server) to sync "Manually" and Windows Live to sync "Manually", JUST IN CASE that was the problem.
The only reason I really even NEED MDC is that I want to use eWallet and need to sync between the PC and Touch Pro.
I've used the TP as a modem for my laptop via Modem Link successfully, but while ML is set to USB the service is Stopped. Would THAT have any affect on this: one thing I've noticed is that when I plug the TP in the PC (sometimes) displays a message to the effect that it's trying to connect to a wireless LAN?????
Sorry for the length of this message but I figure the more info the better and this really has me stumped.
Thanks for any ideas.
if this helps yo in any way here it is.
i tryed to hook up my TP via WMDC on a Toshiba Tecra Laptop, with USB or Bluetooth and in the best case i managed to send files via bluetooth ... and the WMDC does not recognize the device, it installs some drivers for the cable (i think) and does not find any for the device, so ... it does the same thing as for you, tryes to connect for a second and after that it goes on a endless brake ... never connecting
on the other hand, i had no problems with a dell inspiron, with wista, it installed the drivers instantly and got connected immediately. the same with a Win XP dektop PC using activesync ...
i`m beggining to believe that the software is sort of defective on the toshiba. now i just send file from it and us the dell to sync my TP. i gave up on connecting the toshiba.
Pretty sure you have already tried this...but different USB cord maybe?
uncheck the box for advanced network functionality in the USB - PC connection settings
MogulUser13 said:
uncheck the box for advanced network functionality in the USB - PC connection settings
Click to expand...
Click to collapse
Thank you!! Solved my problem.
This seems to happen a lot... I just replied to another post in regards to this (though they replaced their Touch Pro). Instead of disabled advanced network functionality (which does let you sync), you should try this to repair the error as it has worked on a friend's Pro, as well as mine (I just had to do it 40 minutes ago). And make sure you re-enable advanced network functionality BEFORE doing this:
1 - Hook up phone to computer
2 - On phone, start ICS (Internet Sharing in Start -> Programs)
3 - Select PC Connection "USB" and Network Connection of any type (if Sprint stock ROM, I recommend using "Sprint")
4 - Hit the "Connect" soft-key (bottom left)
If you've never used Internet Sharing on the phone, your computer should install some drivers... Once that is completed, click the Disconnect left soft-key on the phone. Now disconnect the cable from the computer.
Close out ICS or soft-reset the phone.
Once the phone is back up, plug it in - it should work.
I don't know what is getting reset in the phone, but unless I connect with ICS, then ActiveSync will not connect whether I soft-reset or not.
i am really tired from a problem with my hd2 i can‘t connect my hd2 with pc (( usb cable )) i did every thing and i couldnt recognize it i am really desperate can anybody help ?
Might
help if you mention what Windows/system you are running on your pc
the operation system is windows 7
Do
you have the Windows Mobile Device Center installed?
Have you tried a Disk Drive connection, under connections USB to PC?
I do know for a fact some people simply solved the problem just by using another USB port...
Might be worthwhile checking your firewall too, I believe some can block the active sync connection
registeredxdadevi said:
you have the Windows Mobile Device Center installed?
Have you tried a Disk Drive connection, under connections USB to PC?
I do know for a fact some people simply solved the problem just by using another USB port...
Might be worthwhile checking your firewall too, I believe some can block the active sync connection
Click to expand...
Click to collapse
thank you for your post i did everything you wrote the problem still my hd2 doesnt recognize to my pc i am planning to sell my phone because og this
Havent used WP7 yet, but in WM6.x there is something in Settings for USB connection - this gives you the ability to check a box that says (something like) Fast Outlook connection. If you uncheck this you will probably find that your HTC connects beautifully. So, again, trawl through your setup/settings and look for something that talks to USB connection, or PC Synch.
Hope this helps.
Uninstall all versions of Windows Mobile Device Centre then reboot, just install the latest update from of WMDC from Microsoft and plug your HD2 in.
It worked for me and I'd tried everything else.
G
I'm having the same problem also, but I am using Windows Vista. I tried just about everything the forum mentions its pretty frustrating. I've tried uninstalling and installing WMDC and tried different USB ports, also tried selecting a few of the different settings on the phone in the USB to PC. Does anyone know what possibly I am missing or not doing correctly?
evilged said:
Uninstall all versions of Windows Mobile Device Centre then reboot, just install the latest update from of WMDC from Microsoft and plug your HD2 in.
It worked for me and I'd tried everything else.
G
Click to expand...
Click to collapse
I number of my friends had the same problem concerning the connection and when they did the above it fixed the problem. I suggest everyone give it a go.
Still having problems with this... I've uninstalled rebooted and installed and reboot WMDC and also messed with all the settings on USB to PC and tried every single USB port on my computer. I am running Windows Vista 64 bit version and still not having any luck getting this phone to connect via USB. Anyone have any ideas?
As per the heading, I abandoned carrying a USB memory stick years ago, instead I have a 16GB memory card in my phone and carry a 15CM micro USB to USB cable in my pocket, this way I can use my phone as a USB drive when ever I need it, but I have a problem with my SGS 2
1) the drive seems to randomly disconnect itself whether or not it is transferring data
2) the option to ask me what I want to do every time I connect my USB cable is missing, forcing me to go to settings--> wireless and networks---> USB utilities, just to use my phone as a USB drive ....... VERY IRRITATING
does anybody else use this feature, if so what are your findings ?
I have a similar problem, it will disconnect randomly but also when trying to update and some times when trying to transfer files. I do however get the option to view files pop up when I plug it in. I made a post earlier but no one replied, hopefully it can be fixed easily. I wouldn't really know where to start though
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Um, there must be something wrong with your phone. I have not done anything special to use my SGS2 as a USB drive. It's litterally plug it in and away you go.
I just plug it into the computer, the phone says something like MTB in progress, Kies connection or whatever.
Then I get the option to view all files and folders in My Computer (windows 7).
No problems whatsoever.
jeanclaudevandamme said:
Um, there must be something wrong with your phone. I have not done anything special to use my SGS2 as a USB drive. It's litterally plug it in and away you go.
I just plug it into the computer, the phone says something like MTB in progress, Kies connection or whatever.
Then I get the option to view all files and folders in My Computer (windows 7).
No problems whatsoever.
Click to expand...
Click to collapse
I don't normally use the "MTB in progress" version as the majority of computers I plug it into do not have kies loaded.
I use the standard USB drive option in settings
Bump
Anyone else having this issue
ice_coffee said:
Bump
Anyone else having this issue
Click to expand...
Click to collapse
Default usb connection is Kies start Kies plug phone in and connects on SGS2
USB Mass storage mode has always required user to click on USB connected in top scroll down bar .Select copy files to phone >>>.
jje
ice_coffee said:
As per the heading, I abandoned carrying a USB memory stick years ago, instead I have a 16GB memory card in my phone and carry a 15CM micro USB to USB cable in my pocket, this way I can use my phone as a USB drive when ever I need it, but I have a problem with my SGS 2
1) the drive seems to randomly disconnect itself whether or not it is transferring data
2) the option to ask me what I want to do every time I connect my USB cable is missing, forcing me to go to settings--> wireless and networks---> USB utilities, just to use my phone as a USB drive ....... VERY IRRITATING
does anybody else use this feature, if so what are your findings ?
Click to expand...
Click to collapse
Hi,
i dont have any USB connection issues, loaded my 32Gb SD and the internal Storage full and i do use a lot the Mass Storage funktion, somtetimes the connection lasts for hours, so (Win7 32Bit).
Totally agree, the settings--> wireless and networks---> USB utilities ... tapping is verry annoying. Have to do this many times a day
Maybe someone knows an solution how to set the "Mass Storage" connection as an default?
Greetz Tokl
try multimount off the market.
You need to enable usb debugging (to prevent the keis rubish launching).
then anytime you want mass storage mode, click the multimount widget.
-- Actually just enabling USB debugging seems to set mass storage mode as default.
I have the same problem but I think it's the problem of the USB port on your PC. I plug the phone in another port and everything is ok now. You can try this on another PC or another port and you'll see. Hope this helps
ice_coffee said:
As per the heading, I abandoned carrying a USB memory stick years ago, instead I have a 16GB memory card in my phone and carry a 15CM micro USB to USB cable in my pocket, this way I can use my phone as a USB drive when ever I need it, but I have a problem with my SGS 2
1) the drive seems to randomly disconnect itself whether or not it is transferring data
2) the option to ask me what I want to do every time I connect my USB cable is missing, forcing me to go to settings--> wireless and networks---> USB utilities, just to use my phone as a USB drive ....... VERY IRRITATING
does anybody else use this feature, if so what are your findings ?
Click to expand...
Click to collapse
1) Doesn't happen on mine. Have you tried using USB ports on other computers as it could be due to a particular USB port on a particular computer doesn't supply enough current?
2) It's irritating.
hazart said:
2) It's irritating.
Click to expand...
Click to collapse
So you don't have a usb icon in the notification area? Otherwise, you just have to select it to enable usb storage.
thelestat said:
try multimount off the market.
You need to enable usb debugging (to prevent the keis rubish launching).
then anytime you want mass storage mode, click the multimount widget.
-- Actually just enabling USB debugging seems to set mass storage mode as default.
Click to expand...
Click to collapse
Thanks Mate!
USB Debugging prevents Kies and bring up the Mass Storage directly
One more (very small, but annoying) issue of the SGS2 solved
Greetz Tokl
When I enable debugging mode, I does indeed turn on mass storage mode and it works. However, every time I unplug the phone it reboots. I do press the disconnect USB drive button and I do eject it on my PC. It still crashes. Does anyone else have this problem?
ice_coffee said:
...
the drive seems to randomly disconnect itself whether or not it is transferring data
...
Click to expand...
Click to collapse
This happened to me today, and the reason was the Android browser application running in background. Using the task manager I killed browser and then I faced no problem thereafter.
So, to sum up I guess an application running in background might be the reason.
Hope this helps somebody...
It's funny you should say that, as I hardly ever get that problem anymore, and I mostly use dolphin hd browser now
My sgs2 connects to odin via download mode, but wont connect to mass storage.....how do i resolve this?
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rockz1991 said:
My sgs2 connects to odin via download mode, but wont connect to mass storage.....how do i resolve this?
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Click to expand...
Click to collapse
If it is connecting in download mode then the cable is perfect. Flash the firmware again to check if it is working or not
Sent from my iPhone using Tapatalk
Jeetu said:
If it is connecting in download mode then the cable is perfect. Flash the firmware again to check if it is working or not
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
This was an issue since i had gingerbread. I upgraded to ics, didmt solve. Jelly bean, nope! I flashed neat rom, still the same.
The only it gets connected is when i turn off both my laptop and phone, connect usb, turn both on. Only then it gets connected to mass storage
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please go in settings
more settings
USB utilities... click connect storage to pc and then plug the cable...... try if this default stock method works......
I've been trying to share internet with my SGS2 to my girlfriend macbook air with no success.
I installed kies and driver (via kies internal menus) but when I plug the device with the usb cable nothing happens on the computer.
I tried with or without MTP mode, but nothing happens, even kies doesnt shows any device connected.
eranyanay said:
I've been trying to share internet with my SGS2 to my girlfriend macbook air with no success.
I installed kies and driver (via kies internal menus) but when I plug the device with the usb cable nothing happens on the computer.
I tried with or without MTP mode, but nothing happens, even kies doesnt shows any device connected.
Click to expand...
Click to collapse
Try "easy tether" app.
Sent from my HTC Desire using Tapatalk
Thanks, but its a paid solution..
plus, The phone has usb tether built in, so why cant it work?
Anyone?
Its very important for me, but the topic went far far away in the last few pages...
So I got my SGS3 yesterday and noticed that the Android File Transfer app won't work, which used to work well when I owned a Galaxy Nexus. I tried it on 2 different Macs and it won't work on neither. The app does not recognize the phone being connected.
When I connected it on windows (bootcamp, same Mac) it was recognized, so it's not a hardware fail, it's a software bug.
My Q is, has anybody successfully managed to use the Android File Transfer app together with a Galaxy S3.
Thx, all the help greatly appreciated.
EDIT:
I just tried setting the USB Connection mode to Camera (PTP) and Android File Transfer now sees my phone. Everything is fine.
But, DAMN YOU SAMSUNG, code more carefully!
Thanks! This helped me out as well! Was worried something was wrong with my new phone .
enabling camera/PTP mode for usb connection
Hi, I am struggling with this problem of AFT not working with samsung S3. Could you elaborate on how and where to make this change in USB setting - is it on the camera or macbook pro?
aluvathingal said:
Hi, I am struggling with this problem of AFT not working with samsung S3. Could you elaborate on how and where to make this change in USB setting - is it on the camera or macbook pro?
Click to expand...
Click to collapse
On your phone, when connected to the AFP program on your mac, you'll see a USB symbol in the notification area. Pull it down and you'll see it says something like 'Connected as media device' and it'll give you options underneath that to change it. Select that and you'll get to a settings page which will allow you to set your phone as a media device ((MTP) or as a camera (PTP) - do the latter and it should work fine.
I have to say, I love this phone but am not overly enamoured with the mac syncing aspect of it. Most apps in the store are flaky at best or don't work at all, TBH. Using the above method, I've managed to get my media over to the phone by dragging/dropping from iTunes and iPhoto.
Problem is, I still can't find a way for my computer to - reliably - see my phone as a camera when I plug it in e.g. invisible to iPhoto and Image capture.
If you find a way around my problem, please post it up. HTH.
get an app called airdroid (xfer via browser) or file expert & use a FTP program to transfer files from your Mac to the S3
I was going to say that it was another way that Apple is trying to boycot Samsung's phones along with all the suing going on lol.
RMXO said:
get an app called airdroid (xfer via browser) or file expert & use a FTP program to transfer files from your Mac to the S3
Click to expand...
Click to collapse
Thanks for that. Had a look at Airdroid and it seems really slick. Pity though, as it has issues with external storage.
Never mind, I'm dragging/dropping stuff from iPhoto/iTunes to folders which I the keep in sync with CheetahSync. It's all a bit inelegant, but it does the job for now.
hey guys, i'm having an issue with the file transfer. Did what the OP stated above and I can see both internal memory and SD, but when i tried to drag and drop from Finder it is giving me an error, saying my screen is locked (even when it isn't) and asking me to reconnect. anyone else have this problem? for now i'm transferring using File Explorer but its a pain in the ass. thanks!
EDIT: really weird, first file i tried was an mp3 and it kept giving me an error, now i'm moving an avi and looks like its working. apologies
Still having trouble
I'm having serious trouble with AFT and tried what's been suggested here but it's still not working for me.
I've installed AFT on my MacBook (OS X Lion).
All that happens is in all tries is that when I plug in the S3, AFT simply says:
"Could not connect to device
Try reconnecting or restarting your device"
I tried both with no luck. I tried it with selecting Camera (PTP) mode and then with Media device (MTP) mode. No luck. I tried both with and without "USB debugging" selected. No luck. I tried reinstalling AFT. No luck. Restarting my MacBook. No luck.
Any ideas?
Don't connect it its mtp connect it as a camera
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Just a heads up. Installing AFT on my macbook air caused my usb to Ethernet dongles to stop working. AFT had to be removed to fix them. Applecare are aware and IIRC blame Google.
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omgbuffguy said:
Don't connect it its mtp connect it as a camera
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Click to expand...
Click to collapse
You're right as it doesn't seem to recognise the S3 at all when on MTP but AFT starts up each time I select PTP (i.e. my Mac recognises it when in the Camera mode) but I just end up getting the "Could not connect to device, Try reconnecting or restarting your device" message.
Strangely enough AFT needs the phone to be in camera mode to work.
But KIES for OSX needs the phone to be in MTP mode. I couldnt get wireless kies to work (but didnt try all that hard either)
well we've found another reason never to buy a mac
i dont have an s3 but i was googling this issue, i havent got a samsung device on ics working on my mac yet, my tf101 tablet just decided to work today after numerous errors about it not being connected.
AFT used to work, no longer does
Hi
I had this problem when I just got my Galaxy S3 at the end of May, and switching the connection mode to camera (ptp) did the trick. Now, however, regardless of the connection type I have chosen or whether or not I have enabled debugging, I cannot use AFT. At no point does it recognize my device, it just keeps telling me "No Android device found. Please connect your Android device with a USB cable to get started." I have reinstalled the program and still no luck.
Further info: I'm running 10.7.4 on an early 2011 15 inch MacBook Pro
Please help
Samsung changed something in firmware LFB that doesn't allow AFT to connect in MACs anymore.
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tanseerj said:
Samsung changed something in firmware LFB that doesn't allow AFT to connect in MACs anymore.
Click to expand...
Click to collapse
Yeah, MTP never worked for me on my Macbook, while PTP worked as a workaround until LFB (and later). With LFB changing to PTP (by default) pops up Image Capture, which, if everything worked as it should, is what you'd expect I suppose. The problem is that Image Capture doesn't find any pictures on the device even though it recognises that an I9300 is connected - and Android File Manager now doesn't work in either MTP or PTP mode.
So I am not the only one not being able to transfer files using AFT? Or has someone figured it out?
Well I run KIES now and open the file browser that way. The only way I could make work on OSX. On windows I have no problems just connecting it and accessing.
I have this problem two samsung please fix this
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