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I can't connect the Atrix to the Moto Phone Portal using the USB. Just curious if there is a fix to this? Once the browser is launched (it doesn't matter which browser, IE, Firefox, Chrome) it doesn't connect. USB connection is set to 'Motorola Phone Portal' and Moto Phone Portal app says its 'running on on USB..."
Not sure what is going on- connects fine using Wi-Fi... just annoying that it won't connect with USB. Any help is appreciated?
Thanks,
M
are you on a mac? I think it requires the MotoHelper app on a pc - part of the PC drivers.
I had the same issue but I also couldn't connect via wifi. So... I turned off the debug under applications and then it worked fine. But haven't had time to try it with the usb but it may help.
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
mcmackk said:
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
Click to expand...
Click to collapse
Not a Dell issue. I have Dell running Win7 64bit and it works fine. Try to manually reinstall Motohelper. Also, under you Windows Start button you should have:
START>ALL PROGRAMS>MOTOROLA>Motorola Drivers>Motorola Driver Reinstaller.exe.
Run this CLEAN and REINSTALL and Selct START - see my attached. This will reinstall everything associated with the drivers and Motohelper. Reboot Phone and PC and then replug phone into PC and select USB with Motorola Portal.
Same Problem
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Atrix A said:
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
Click to expand...
Click to collapse
mcmackk said:
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Click to expand...
Click to collapse
You should uninstall the Motorola Media Sync from the PC. I kinda like the software, but it does it's own thing to much with out giving me control. I have spoken to Motorola 2nd level support, but the were no help. They told me to ignore it or uninstall it. I uninstalled it. I left the Motorola drivers installed. If you reinstall the drivers it'll ask you to reinstall the Media Sync - say NO.
Once the Media Sync is gone, then the Portal will not auto load and you can have control of the USB settings from the taskbar.
I had a similar issues
....First, Moto Phone portal does not work on Chrome (insert IP address into IE or Firefox)
If you still have problems...
On phone, from home screen
select Apps drawer
select Phone Portal
select menu
select Settings
select Secure login
uncheck Enable login
did anyone come up with a fix for this? i have tried everything in this thread with no success.
USB Cable
I had this problem as well, just happened to have a few extra Micro USB Cables around. I found that the phone will work with some Cables and have problems with others. If you can try a different USB cable give it a shot.
It works just fine with Chrome.
The USB cable that came with my phone does not work.
As per the heading, I abandoned carrying a USB memory stick years ago, instead I have a 16GB memory card in my phone and carry a 15CM micro USB to USB cable in my pocket, this way I can use my phone as a USB drive when ever I need it, but I have a problem with my SGS 2
1) the drive seems to randomly disconnect itself whether or not it is transferring data
2) the option to ask me what I want to do every time I connect my USB cable is missing, forcing me to go to settings--> wireless and networks---> USB utilities, just to use my phone as a USB drive ....... VERY IRRITATING
does anybody else use this feature, if so what are your findings ?
I have a similar problem, it will disconnect randomly but also when trying to update and some times when trying to transfer files. I do however get the option to view files pop up when I plug it in. I made a post earlier but no one replied, hopefully it can be fixed easily. I wouldn't really know where to start though
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Um, there must be something wrong with your phone. I have not done anything special to use my SGS2 as a USB drive. It's litterally plug it in and away you go.
I just plug it into the computer, the phone says something like MTB in progress, Kies connection or whatever.
Then I get the option to view all files and folders in My Computer (windows 7).
No problems whatsoever.
jeanclaudevandamme said:
Um, there must be something wrong with your phone. I have not done anything special to use my SGS2 as a USB drive. It's litterally plug it in and away you go.
I just plug it into the computer, the phone says something like MTB in progress, Kies connection or whatever.
Then I get the option to view all files and folders in My Computer (windows 7).
No problems whatsoever.
Click to expand...
Click to collapse
I don't normally use the "MTB in progress" version as the majority of computers I plug it into do not have kies loaded.
I use the standard USB drive option in settings
Bump
Anyone else having this issue
ice_coffee said:
Bump
Anyone else having this issue
Click to expand...
Click to collapse
Default usb connection is Kies start Kies plug phone in and connects on SGS2
USB Mass storage mode has always required user to click on USB connected in top scroll down bar .Select copy files to phone >>>.
jje
ice_coffee said:
As per the heading, I abandoned carrying a USB memory stick years ago, instead I have a 16GB memory card in my phone and carry a 15CM micro USB to USB cable in my pocket, this way I can use my phone as a USB drive when ever I need it, but I have a problem with my SGS 2
1) the drive seems to randomly disconnect itself whether or not it is transferring data
2) the option to ask me what I want to do every time I connect my USB cable is missing, forcing me to go to settings--> wireless and networks---> USB utilities, just to use my phone as a USB drive ....... VERY IRRITATING
does anybody else use this feature, if so what are your findings ?
Click to expand...
Click to collapse
Hi,
i dont have any USB connection issues, loaded my 32Gb SD and the internal Storage full and i do use a lot the Mass Storage funktion, somtetimes the connection lasts for hours, so (Win7 32Bit).
Totally agree, the settings--> wireless and networks---> USB utilities ... tapping is verry annoying. Have to do this many times a day
Maybe someone knows an solution how to set the "Mass Storage" connection as an default?
Greetz Tokl
try multimount off the market.
You need to enable usb debugging (to prevent the keis rubish launching).
then anytime you want mass storage mode, click the multimount widget.
-- Actually just enabling USB debugging seems to set mass storage mode as default.
I have the same problem but I think it's the problem of the USB port on your PC. I plug the phone in another port and everything is ok now. You can try this on another PC or another port and you'll see. Hope this helps
ice_coffee said:
As per the heading, I abandoned carrying a USB memory stick years ago, instead I have a 16GB memory card in my phone and carry a 15CM micro USB to USB cable in my pocket, this way I can use my phone as a USB drive when ever I need it, but I have a problem with my SGS 2
1) the drive seems to randomly disconnect itself whether or not it is transferring data
2) the option to ask me what I want to do every time I connect my USB cable is missing, forcing me to go to settings--> wireless and networks---> USB utilities, just to use my phone as a USB drive ....... VERY IRRITATING
does anybody else use this feature, if so what are your findings ?
Click to expand...
Click to collapse
1) Doesn't happen on mine. Have you tried using USB ports on other computers as it could be due to a particular USB port on a particular computer doesn't supply enough current?
2) It's irritating.
hazart said:
2) It's irritating.
Click to expand...
Click to collapse
So you don't have a usb icon in the notification area? Otherwise, you just have to select it to enable usb storage.
thelestat said:
try multimount off the market.
You need to enable usb debugging (to prevent the keis rubish launching).
then anytime you want mass storage mode, click the multimount widget.
-- Actually just enabling USB debugging seems to set mass storage mode as default.
Click to expand...
Click to collapse
Thanks Mate!
USB Debugging prevents Kies and bring up the Mass Storage directly
One more (very small, but annoying) issue of the SGS2 solved
Greetz Tokl
When I enable debugging mode, I does indeed turn on mass storage mode and it works. However, every time I unplug the phone it reboots. I do press the disconnect USB drive button and I do eject it on my PC. It still crashes. Does anyone else have this problem?
ice_coffee said:
...
the drive seems to randomly disconnect itself whether or not it is transferring data
...
Click to expand...
Click to collapse
This happened to me today, and the reason was the Android browser application running in background. Using the task manager I killed browser and then I faced no problem thereafter.
So, to sum up I guess an application running in background might be the reason.
Hope this helps somebody...
It's funny you should say that, as I hardly ever get that problem anymore, and I mostly use dolphin hd browser now
My sgs2 connects to odin via download mode, but wont connect to mass storage.....how do i resolve this?
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rockz1991 said:
My sgs2 connects to odin via download mode, but wont connect to mass storage.....how do i resolve this?
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Click to expand...
Click to collapse
If it is connecting in download mode then the cable is perfect. Flash the firmware again to check if it is working or not
Sent from my iPhone using Tapatalk
Jeetu said:
If it is connecting in download mode then the cable is perfect. Flash the firmware again to check if it is working or not
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
This was an issue since i had gingerbread. I upgraded to ics, didmt solve. Jelly bean, nope! I flashed neat rom, still the same.
The only it gets connected is when i turn off both my laptop and phone, connect usb, turn both on. Only then it gets connected to mass storage
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please go in settings
more settings
USB utilities... click connect storage to pc and then plug the cable...... try if this default stock method works......
Any body tried the USB tethering of galaxy S2? seems like Samsung did not supply the proper drivers for it to work. I loved that feature in my desire HD as it preserves the battery of the phone( better than WiFi tethering) Any body got any idea on this? thanks....
Works for me
I have an unbranded KE7 SGS2 and USB tethering works fine for me:
Settings -> Wireless and network -> Tethering and portable hotspot -> USB tethering (tick).
My XP-powered laptop then used this connection without any configuration or setup.
Mine's working fine as well.
Running KE7 on the phone, Windows 7 on the computer. Just plugged it in, the drivers installed automatically and it started working with no problems! (I'm actually posting this reply over the tethered connection).
this is really weird. My Gs2 usb tethering is not working in two of my laptops. both are working well with my desire hd. Can this be a hardware issue?
Works fine for me also...
noelarino said:
this is really weird. My Gs2 usb tethering is not working in two of my laptops. both are working well with my desire hd. Can this be a hardware issue?
Click to expand...
Click to collapse
Possibly, I would think a more likely explanation would be a problem with the USB drivers for your GS2.
It's a bit hard to say without looking at your computer. But if there was a problem with the phone, there would most likely be a lot more people reporting it. I'd say the problem is more likely on the computer end.
I might have the wrong end of the stick here, but I would like to use my laptop's broadband connection whilst in the office to use on my phone.
HTC Sense on my previous phone gave you the option when you plugged in the USB lead, does such a thing exist on the Samsung? Or even a 3rd party app that achieves the same goal?
Seems pointless using 3g in the office when I have a fibre connection out to the internet.
noelarino said:
Any body tried the USB tethering of galaxy S2? seems like Samsung did not supply the proper drivers for it to work. I loved that feature in my desire HD as it preserves the battery of the phone( better than WiFi tethering) Any body got any idea on this? thanks....
Click to expand...
Click to collapse
I think what you mean is using the pc/laptop internet connection to surf the net on the phone while it is connected via usb to the pc/laptop.
Well the answer to that is sadly this phone does not support that..and like you said..i miss this feature coming from desire hd..
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I got a Edimax Wi8reless USB adapter - EW-7711UAn.
That enables you to setup your Internet connected PC as a wirless hotspot
pmt32577 said:
I got a Edimax Wi8reless USB adapter - EW-7711UAn.
That enables you to setup your Internet connected PC as a wirless hotspot
Click to expand...
Click to collapse
Yes..but still you have to use wifi to connect your phone to the internet.,actually there is a free program for windows 7 that does just that..connectify will make your pc into a hotspot...
Anyway..people who are using htc devices prior to SGS2 will miss this simple yet important feature thanks to samsung
Sent from my GT-I9100 using Tapatalk
iznee said:
I think what you mean is using the pc/laptop internet connection to surf the net on the phone while it is connected via usb to the pc/laptop.
Well the answer to that is sadly this phone does not support that..and like you said..i miss this feature coming from desire hd..
Click to expand...
Click to collapse
I connected my phone via usb last night in the hope of letting the phone use my PC cable broadband connection. I can never get game hub to load, it always says it needs a working network connection. I thought game hub would use my T-Mobile web n walk connection. After connecting the phone via usb and enabling usb tethering, it successfully found and installed 2 drivers. Then going back to game hub while still connected to usb, it still said it needed a working connection. So what exactly is USB tethering meant to do?
Roman5 said:
I connected my phone via usb last night in the hope of letting the phone use my PC cable broadband connection. I can never get game hub to load, it always says it needs a working network connection. I thought game hub would use my T-Mobile web n walk connection. After connecting the phone via usb and enabling usb tethering, it successfully found and installed 2 drivers. Then going back to game hub while still connected to usb, it still said it needed a working connection. So what exactly is USB tethering meant to do?
Click to expand...
Click to collapse
What you sucessfully achived is that your pc now can use your phone mobile internet connection when it is plugged in via usb...that is usb tethering for samsung( that is what i understand). There is no way yet to allow this phone to use your pc's internet connection while the phone is connected via usb unlike on htc's phones.
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iznee said:
What you sucessfully achived is that your pc now can use your phone mobile internet connection when it is plugged in via usb...that is usb tethering for samsung( that is what i understand). There is no way yet to allow this phone to use your pc's internet connection while the phone is connected via usb unlike on htc's phones.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
I see. So in fact, tethering is completely and utterly useless.
hello i shifted to using GS2 from my blackberry (so im a bit of a noob as ive been using blackberry for years)
i have a bit of a confusion here. i have a problem with usb tethering, do you plug in your phone to ur pc/laptop first then only you go to settings> wireless and network> tethering and portable hotspot > tick usb tethering on your GS2 or you tick the usb tethering in settings> wireless and network> tethering and portable hotspot then only you plug in your phone via usb to your laptop/pc.
When i plug in my GS2 to my laptop, i couldnt press anything on my phone,it says 'press home key to quit samsung kies', if i do it then i will lose the usb connection, so i tried going to settings> wireless and network> tethering and portable hotspot > tick usb tethering, and then connect my GS2 to my laptop, but there is no connection between my laptop and my GS2.
i tried going to settings> applications> development > tick usb debugging, unfortunately when after doing that, when i connect my GS2 to laptop, my laptop says no driver for the device, so there is no autoplay or icon of my phone on the 'my computer' folder my lapop. in short i couldnt access my phone through usb.
Im sorry if my words are confusing,its so hard to put it in words.
i really2 need help, as i need to use the internet from my phone as he internet in my college sucks. thank you
What i'm doing is connecting the phone to PC via USB, then the 'usb tethering' checkbox lights up and I can tap on it to activate it. Also have usb debug mode enabled. Try using it with Kies closed/turned off. I'm using Windows 7 if that helps.
i have successfully use usb tethering on win7. i install kies v2.0.1.11053_99. reboot laptop. run kies, go to Tools> Install driver. reboot after finish. connect SGS2 with usb, enable usb tether and i can use internet on my laptop. using sub tether rite now.
fyi, i've tried with samsung usb driver only installation but cannot use usb tether becos i think it did not install phone modem driver.
usb tethering
Is there any application like the one available in HTC devices for usb connection..? I dont like the way the Samsung designed the application on the SGS2 ./. HTC really great..
Install Kies by Samsung
Install Kies by Samsung
the issue with the usb tethering option not being availavle is the network provider blocking this
If you want them to unblock you have to pay them a small fee,,
Wankers
So I got my SGS3 yesterday and noticed that the Android File Transfer app won't work, which used to work well when I owned a Galaxy Nexus. I tried it on 2 different Macs and it won't work on neither. The app does not recognize the phone being connected.
When I connected it on windows (bootcamp, same Mac) it was recognized, so it's not a hardware fail, it's a software bug.
My Q is, has anybody successfully managed to use the Android File Transfer app together with a Galaxy S3.
Thx, all the help greatly appreciated.
EDIT:
I just tried setting the USB Connection mode to Camera (PTP) and Android File Transfer now sees my phone. Everything is fine.
But, DAMN YOU SAMSUNG, code more carefully!
Thanks! This helped me out as well! Was worried something was wrong with my new phone .
enabling camera/PTP mode for usb connection
Hi, I am struggling with this problem of AFT not working with samsung S3. Could you elaborate on how and where to make this change in USB setting - is it on the camera or macbook pro?
aluvathingal said:
Hi, I am struggling with this problem of AFT not working with samsung S3. Could you elaborate on how and where to make this change in USB setting - is it on the camera or macbook pro?
Click to expand...
Click to collapse
On your phone, when connected to the AFP program on your mac, you'll see a USB symbol in the notification area. Pull it down and you'll see it says something like 'Connected as media device' and it'll give you options underneath that to change it. Select that and you'll get to a settings page which will allow you to set your phone as a media device ((MTP) or as a camera (PTP) - do the latter and it should work fine.
I have to say, I love this phone but am not overly enamoured with the mac syncing aspect of it. Most apps in the store are flaky at best or don't work at all, TBH. Using the above method, I've managed to get my media over to the phone by dragging/dropping from iTunes and iPhoto.
Problem is, I still can't find a way for my computer to - reliably - see my phone as a camera when I plug it in e.g. invisible to iPhoto and Image capture.
If you find a way around my problem, please post it up. HTH.
get an app called airdroid (xfer via browser) or file expert & use a FTP program to transfer files from your Mac to the S3
I was going to say that it was another way that Apple is trying to boycot Samsung's phones along with all the suing going on lol.
RMXO said:
get an app called airdroid (xfer via browser) or file expert & use a FTP program to transfer files from your Mac to the S3
Click to expand...
Click to collapse
Thanks for that. Had a look at Airdroid and it seems really slick. Pity though, as it has issues with external storage.
Never mind, I'm dragging/dropping stuff from iPhoto/iTunes to folders which I the keep in sync with CheetahSync. It's all a bit inelegant, but it does the job for now.
hey guys, i'm having an issue with the file transfer. Did what the OP stated above and I can see both internal memory and SD, but when i tried to drag and drop from Finder it is giving me an error, saying my screen is locked (even when it isn't) and asking me to reconnect. anyone else have this problem? for now i'm transferring using File Explorer but its a pain in the ass. thanks!
EDIT: really weird, first file i tried was an mp3 and it kept giving me an error, now i'm moving an avi and looks like its working. apologies
Still having trouble
I'm having serious trouble with AFT and tried what's been suggested here but it's still not working for me.
I've installed AFT on my MacBook (OS X Lion).
All that happens is in all tries is that when I plug in the S3, AFT simply says:
"Could not connect to device
Try reconnecting or restarting your device"
I tried both with no luck. I tried it with selecting Camera (PTP) mode and then with Media device (MTP) mode. No luck. I tried both with and without "USB debugging" selected. No luck. I tried reinstalling AFT. No luck. Restarting my MacBook. No luck.
Any ideas?
Don't connect it its mtp connect it as a camera
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Just a heads up. Installing AFT on my macbook air caused my usb to Ethernet dongles to stop working. AFT had to be removed to fix them. Applecare are aware and IIRC blame Google.
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omgbuffguy said:
Don't connect it its mtp connect it as a camera
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Click to expand...
Click to collapse
You're right as it doesn't seem to recognise the S3 at all when on MTP but AFT starts up each time I select PTP (i.e. my Mac recognises it when in the Camera mode) but I just end up getting the "Could not connect to device, Try reconnecting or restarting your device" message.
Strangely enough AFT needs the phone to be in camera mode to work.
But KIES for OSX needs the phone to be in MTP mode. I couldnt get wireless kies to work (but didnt try all that hard either)
well we've found another reason never to buy a mac
i dont have an s3 but i was googling this issue, i havent got a samsung device on ics working on my mac yet, my tf101 tablet just decided to work today after numerous errors about it not being connected.
AFT used to work, no longer does
Hi
I had this problem when I just got my Galaxy S3 at the end of May, and switching the connection mode to camera (ptp) did the trick. Now, however, regardless of the connection type I have chosen or whether or not I have enabled debugging, I cannot use AFT. At no point does it recognize my device, it just keeps telling me "No Android device found. Please connect your Android device with a USB cable to get started." I have reinstalled the program and still no luck.
Further info: I'm running 10.7.4 on an early 2011 15 inch MacBook Pro
Please help
Samsung changed something in firmware LFB that doesn't allow AFT to connect in MACs anymore.
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tanseerj said:
Samsung changed something in firmware LFB that doesn't allow AFT to connect in MACs anymore.
Click to expand...
Click to collapse
Yeah, MTP never worked for me on my Macbook, while PTP worked as a workaround until LFB (and later). With LFB changing to PTP (by default) pops up Image Capture, which, if everything worked as it should, is what you'd expect I suppose. The problem is that Image Capture doesn't find any pictures on the device even though it recognises that an I9300 is connected - and Android File Manager now doesn't work in either MTP or PTP mode.
So I am not the only one not being able to transfer files using AFT? Or has someone figured it out?
Well I run KIES now and open the file browser that way. The only way I could make work on OSX. On windows I have no problems just connecting it and accessing.
I have this problem two samsung please fix this
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Hey guys. I'm sorry if this has already been posted, but I've searched everywhere on the internet and could not find this same problem. No troubleshooting tips helped either.
I own a Lenovo P2 and until recently I could connect to the PC via USB without any problems. Now, my PC doesn't recognize the phone at all. I mean that it doesn't even show up as faulty device or searching for drivers.
With no computer does my phone connect anymore.
The USB cable is not faulty either, nor the PC USB ports and the phone's jack, and the option for MTP is selected. Despite all this it only charges.
Here is the catchy part as the USB configuration setting seems bugged out for me. No matter which option I choose, MTP will show up as selected, yet the phone will only charge.