Mac OS: Android file transfer not working - Galaxy S III Q&A, Help & Troubleshooting

So I got my SGS3 yesterday and noticed that the Android File Transfer app won't work, which used to work well when I owned a Galaxy Nexus. I tried it on 2 different Macs and it won't work on neither. The app does not recognize the phone being connected.
When I connected it on windows (bootcamp, same Mac) it was recognized, so it's not a hardware fail, it's a software bug.
My Q is, has anybody successfully managed to use the Android File Transfer app together with a Galaxy S3.
Thx, all the help greatly appreciated.
EDIT:
I just tried setting the USB Connection mode to Camera (PTP) and Android File Transfer now sees my phone. Everything is fine.
But, DAMN YOU SAMSUNG, code more carefully!

Thanks! This helped me out as well! Was worried something was wrong with my new phone .

enabling camera/PTP mode for usb connection
Hi, I am struggling with this problem of AFT not working with samsung S3. Could you elaborate on how and where to make this change in USB setting - is it on the camera or macbook pro?

aluvathingal said:
Hi, I am struggling with this problem of AFT not working with samsung S3. Could you elaborate on how and where to make this change in USB setting - is it on the camera or macbook pro?
Click to expand...
Click to collapse
On your phone, when connected to the AFP program on your mac, you'll see a USB symbol in the notification area. Pull it down and you'll see it says something like 'Connected as media device' and it'll give you options underneath that to change it. Select that and you'll get to a settings page which will allow you to set your phone as a media device ((MTP) or as a camera (PTP) - do the latter and it should work fine.
I have to say, I love this phone but am not overly enamoured with the mac syncing aspect of it. Most apps in the store are flaky at best or don't work at all, TBH. Using the above method, I've managed to get my media over to the phone by dragging/dropping from iTunes and iPhoto.
Problem is, I still can't find a way for my computer to - reliably - see my phone as a camera when I plug it in e.g. invisible to iPhoto and Image capture.
If you find a way around my problem, please post it up. HTH.

get an app called airdroid (xfer via browser) or file expert & use a FTP program to transfer files from your Mac to the S3

I was going to say that it was another way that Apple is trying to boycot Samsung's phones along with all the suing going on lol.

RMXO said:
get an app called airdroid (xfer via browser) or file expert & use a FTP program to transfer files from your Mac to the S3
Click to expand...
Click to collapse
Thanks for that. Had a look at Airdroid and it seems really slick. Pity though, as it has issues with external storage.
Never mind, I'm dragging/dropping stuff from iPhoto/iTunes to folders which I the keep in sync with CheetahSync. It's all a bit inelegant, but it does the job for now.

hey guys, i'm having an issue with the file transfer. Did what the OP stated above and I can see both internal memory and SD, but when i tried to drag and drop from Finder it is giving me an error, saying my screen is locked (even when it isn't) and asking me to reconnect. anyone else have this problem? for now i'm transferring using File Explorer but its a pain in the ass. thanks!
EDIT: really weird, first file i tried was an mp3 and it kept giving me an error, now i'm moving an avi and looks like its working. apologies

Still having trouble
I'm having serious trouble with AFT and tried what's been suggested here but it's still not working for me.
I've installed AFT on my MacBook (OS X Lion).
All that happens is in all tries is that when I plug in the S3, AFT simply says:
"Could not connect to device
Try reconnecting or restarting your device"
I tried both with no luck. I tried it with selecting Camera (PTP) mode and then with Media device (MTP) mode. No luck. I tried both with and without "USB debugging" selected. No luck. I tried reinstalling AFT. No luck. Restarting my MacBook. No luck.
Any ideas?

Don't connect it its mtp connect it as a camera
Sent from my GT-I9300 using XDA

Just a heads up. Installing AFT on my macbook air caused my usb to Ethernet dongles to stop working. AFT had to be removed to fix them. Applecare are aware and IIRC blame Google.
Sent from my GT-I9300 using Tapatalk 2

omgbuffguy said:
Don't connect it its mtp connect it as a camera
Sent from my GT-I9300 using XDA
Click to expand...
Click to collapse
You're right as it doesn't seem to recognise the S3 at all when on MTP but AFT starts up each time I select PTP (i.e. my Mac recognises it when in the Camera mode) but I just end up getting the "Could not connect to device, Try reconnecting or restarting your device" message.

Strangely enough AFT needs the phone to be in camera mode to work.
But KIES for OSX needs the phone to be in MTP mode. I couldnt get wireless kies to work (but didnt try all that hard either)

well we've found another reason never to buy a mac

i dont have an s3 but i was googling this issue, i havent got a samsung device on ics working on my mac yet, my tf101 tablet just decided to work today after numerous errors about it not being connected.

AFT used to work, no longer does
Hi
I had this problem when I just got my Galaxy S3 at the end of May, and switching the connection mode to camera (ptp) did the trick. Now, however, regardless of the connection type I have chosen or whether or not I have enabled debugging, I cannot use AFT. At no point does it recognize my device, it just keeps telling me "No Android device found. Please connect your Android device with a USB cable to get started." I have reinstalled the program and still no luck.
Further info: I'm running 10.7.4 on an early 2011 15 inch MacBook Pro
Please help

Samsung changed something in firmware LFB that doesn't allow AFT to connect in MACs anymore.
Sent from my GT-I9300 using Tapatalk 2

tanseerj said:
Samsung changed something in firmware LFB that doesn't allow AFT to connect in MACs anymore.
Click to expand...
Click to collapse
Yeah, MTP never worked for me on my Macbook, while PTP worked as a workaround until LFB (and later). With LFB changing to PTP (by default) pops up Image Capture, which, if everything worked as it should, is what you'd expect I suppose. The problem is that Image Capture doesn't find any pictures on the device even though it recognises that an I9300 is connected - and Android File Manager now doesn't work in either MTP or PTP mode.

So I am not the only one not being able to transfer files using AFT? Or has someone figured it out?
Well I run KIES now and open the file browser that way. The only way I could make work on OSX. On windows I have no problems just connecting it and accessing.

I have this problem two samsung please fix this
Sent from my GT-I9300 using xda premium

Related

[Q] Why won't AllShare see anything?

Two disclaimers: I have read all other threads relating to this issue, and I am making a new one because if I post in an old one with a very specific question, it is likely to get passed over to answer someone else's more simple question.
I want to stream videos from my PC to my Vibrant via AllShare. However, AllShare is in a permanent state of "No Devices". Here is what I've tried that has failed:
-I've tried the PC Share Manager, which does not detect my phone in the Device Policy window, no matter what state my phone or the AllShare app is in.
-I've disabled my firewall, in Windows and temporarily in my Router (Which exception would this be for WMP in Windows Firewall? because I've tried everything.)
-I've set "Automatically allow devices..." in WMP
-I have turned on everything relating to media sharing in the Windows 7 network center, and disabling any password protecting.
-I have tried to detect my phone using XBMC via uPnP. Nothing.
Neither my phone nor computer will detect each other. I must either be stupid or there is something wrong. Please, any suggestions?
bdroc said:
Two disclaimers: I have read all other threads relating to this issue, and I am making a new one because if I post in an old one with a very specific question, it is likely to get passed over to answer someone else's more simple question.
I want to stream videos from my PC to my Vibrant via AllShare. However, AllShare is in a permanent state of "No Devices". Here is what I've tried that has failed:
-I've tried the PC Share Manager, which does not detect my phone in the Device Policy window, no matter what state my phone or the AllShare app is in.
-I've disabled my firewall, in Windows and temporarily in my Router (Which exception would this be for WMP in Windows Firewall? because I've tried everything.)
-I've set "Automatically allow devices..." in WMP
-I have turned on everything relating to media sharing in the Windows 7 network center, and disabling any password protecting.
-I have tried to detect my phone using XBMC via uPnP. Nothing.
Neither my phone nor computer will detect each other. I must either be stupid or there is something wrong. Please, any suggestions?
Click to expand...
Click to collapse
Are you on the same network as your PC?
Did you actually turn on the server in the settings?
yes and yes
Sent from my SGH-T959 using XDA App
What about your antivirus?
...im between antivirus providers...erhem...so yes.
this whole unit has been dodgy since day one...stuck pixels...complete phone freeze up with gps, capacitive button insensitivity, etc...i have the warranty so im going to replace it.
thanks for the replies, but until i get a new one, im going to chalk it up to it being a defective device

[Q] Can't connect to Moto Phone Portal when using USB

I can't connect the Atrix to the Moto Phone Portal using the USB. Just curious if there is a fix to this? Once the browser is launched (it doesn't matter which browser, IE, Firefox, Chrome) it doesn't connect. USB connection is set to 'Motorola Phone Portal' and Moto Phone Portal app says its 'running on on USB..."
Not sure what is going on- connects fine using Wi-Fi... just annoying that it won't connect with USB. Any help is appreciated?
Thanks,
M
are you on a mac? I think it requires the MotoHelper app on a pc - part of the PC drivers.
I had the same issue but I also couldn't connect via wifi. So... I turned off the debug under applications and then it worked fine. But haven't had time to try it with the usb but it may help.
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
mcmackk said:
I am on a PC and have the MotoHelper installed, but it still didn't work. Also I didn't see a debug under applications, haven't done any modifications to my phone (not sure if you need to modify to debug or not, but I couldn't find it).
Maybe its a driver issue with my dell...
Click to expand...
Click to collapse
Not a Dell issue. I have Dell running Win7 64bit and it works fine. Try to manually reinstall Motohelper. Also, under you Windows Start button you should have:
START>ALL PROGRAMS>MOTOROLA>Motorola Drivers>Motorola Driver Reinstaller.exe.
Run this CLEAN and REINSTALL and Selct START - see my attached. This will reinstall everything associated with the drivers and Motohelper. Reboot Phone and PC and then replug phone into PC and select USB with Motorola Portal.
Same Problem
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Atrix A said:
I've tried all these things and mine keeps switching back to USb Mass Storage. If I switch it back to Motorola Phone Portal, it will give me the address for my browser and it will actually pull up the Portal on my computer but then the phone will switch back to USB storage and I can't go any further on the computer. I've rebooted the computer and the phone and nothing helps. Any help
Click to expand...
Click to collapse
mcmackk said:
I tried all those things as well, but still no luck. However, my phone stays on Moto Phone Portal as USB connection, but just won't connect/load the phone portal in the browser(s) when using the USB cable.
Click to expand...
Click to collapse
You should uninstall the Motorola Media Sync from the PC. I kinda like the software, but it does it's own thing to much with out giving me control. I have spoken to Motorola 2nd level support, but the were no help. They told me to ignore it or uninstall it. I uninstalled it. I left the Motorola drivers installed. If you reinstall the drivers it'll ask you to reinstall the Media Sync - say NO.
Once the Media Sync is gone, then the Portal will not auto load and you can have control of the USB settings from the taskbar.
I had a similar issues
....First, Moto Phone portal does not work on Chrome (insert IP address into IE or Firefox)
If you still have problems...
On phone, from home screen
select Apps drawer
select Phone Portal
select menu
select Settings
select Secure login
uncheck Enable login
did anyone come up with a fix for this? i have tried everything in this thread with no success.
USB Cable
I had this problem as well, just happened to have a few extra Micro USB Cables around. I found that the phone will work with some Cables and have problems with others. If you can try a different USB cable give it a shot.
It works just fine with Chrome.
The USB cable that came with my phone does not work.

[Q] Mac connection, Kies, Video files

I have just picked up a GTab 16gb from PC world, they seem to have stock left despite this ban.
There is a couple of problems I have had already:
I have a MacBook Pro (10.7 Lion) and want to drop some files on to the device. So I installed Kies downloading the latest version from the Samsung website 1.0.0.11081_4. I tried adding some video files to the Kies program. I add a folder, it looks through the folder and then says no video files found!!
Next I though to connect the tab as an external drive. Is this possible?
I know there is wifi transfer apps out there to send files over, but would prefer to do this over cable. Any advice on a way of doing this with a Mac?
Any help is much appreciated
Also I tried connecting with Debugging mode to see if that help. But no success with that either
Also Android File Transfer application doesn't seem to work in normal or debugged mode
This is only way I could transfer files!
My MAC with lion would not connect to the 10.1 wireless or USB. Today on PC World they had an App WIFI File Explorer. Free download crippled and $1.60 Pro version. It is in the Market & Amazon.
I have the pro version and can transfer files wirelessly now. To me it was worth the $ rather than fight with Samsung.
from what I understand, kies doesn't work with lion. snow leopard is the latest OS that it works fairly decent with. And considering the patent wars and rocky relationship, I don't see Samsung really putting any priority in developing support either.
I have the same problem (Lion). To be honest Kies is awful so you're not missing out. I use File Expert to transfer via wifi. Its pretty quick and nice to not have to fiddle with cables.
I hope Samsung stop messing around! iTunes is awful, but Kies is a joke.
Ok glad not just me with problems with Kies on a Mac. It does seem kies is universaly hated.
I have tried a few wireless options, es explorer, ftp server and filezilla which both worked well in transfering the movie files.
crushedlizard said:
I have the same problem (Lion). To be honest Kies is awful so you're not missing out. I use File Expert to transfer via wifi. Its pretty quick and nice to not have to fiddle with cables.
I hope Samsung stop messing around! iTunes is awful, but Kies is a joke.
Click to expand...
Click to collapse
saltychino said:
from what I understand, kies doesn't work with lion. snow leopard is the latest OS that it works fairly decent with. And considering the patent wars and rocky relationship, I don't see Samsung really putting any priority in developing support either.
Click to expand...
Click to collapse
Kies does work with Lion - you just need to install an earlier version and then upgrade.
However, whenever I transferred a DivX to my Tab using Kies, there were always playback problems - picture breaking up, artifacts etc. Initially I thought it was a an issue with the tablet itself as they played flawlessly on my Asus TF. However, I tried using a WiFi transfer apps and finally everything clicked into place and I could play the videos correctly.
Regards,
Dave
My experience exactly.
I got Kies on my Mac and then found it was useless.
Wifi transfer of files seems to be the only way to go. Maybe this will improve in the future, but in reality I think wifi transfer will be fine.
Are you sure you you choose the skies in the Setting of your GT before your connecting?
if not, i wonder whether this way can help you:
before you connect your GT to PC, setup your Galaxy Tab for Kies connection following the steps: press the Menu key. In the Menu interface, select Settings>Wireless and network>USB settings>Samsung Kies.
Note: Ensure your USB cable is unplugged.
hope this can help you.
I also have a UK tab and the settings you describe above are not possible. Under wireless and network there are only the following:
Flight mode
Wifi
Wifi settings
Kies Via Wifi (doesn't find Macs)
Bluetooth
Bluetooth settings
VPN

[Q] USB Internet Sharing with Macintosh?

I've been trying to share internet with my SGS2 to my girlfriend macbook air with no success.
I installed kies and driver (via kies internal menus) but when I plug the device with the usb cable nothing happens on the computer.
I tried with or without MTP mode, but nothing happens, even kies doesnt shows any device connected.
eranyanay said:
I've been trying to share internet with my SGS2 to my girlfriend macbook air with no success.
I installed kies and driver (via kies internal menus) but when I plug the device with the usb cable nothing happens on the computer.
I tried with or without MTP mode, but nothing happens, even kies doesnt shows any device connected.
Click to expand...
Click to collapse
Try "easy tether" app.
Sent from my HTC Desire using Tapatalk
Thanks, but its a paid solution..
plus, The phone has usb tether built in, so why cant it work?
Anyone?
Its very important for me, but the topic went far far away in the last few pages...

[Q] How can I transfer large files

I need a way to transfer large files, 700mb+, from my hox+ to my Iconia. Problem is I'm on cellular data, so something like Wi-Fi file transfer would be out of the question. I tried using Bluetooth file transfer, but it takes ages, and always fails anyway. My hox+ is rooted but the Iconia isn't, and it's running android 3.2 if that's at all relevant. thanks in advance ladies/gents.
Do you have a computer.
I have a two, but this phone is completely incapable of connecting to either via usb. neither computer even acknowledges my phone is connected to it.
NoobDude said:
I have a two, but this phone is completely incapable of connecting to either via usb. neither computer even acknowledges my phone is connected to it.
Click to expand...
Click to collapse
I have had issues with this coming from a HTC Desire and found the only way to get my PC to see the phone correctly is to turn on USB Debugging on and the moment I connect the phone to the PC I have to unlock the screen otherwise all I get is a blank window. (Once the drivers have installed)
Do you have drivers installed?
I've installed every driver I can find pertaining to mtp, htc, android, etc. I honestly think maybe there's something wrong with the phone, but then again when I "install hardware" on Vista and install all the drivers that way,I still get a code 10 (cannot connect).
What about ADB? If so you can transfer to computer with it.
my phone will not connect via usb, to transfer files I use web sharing. but that isn't feasible to transfer from phone to tablet, unless I'm on Wi-Fi. I need a way to do it when I'm away from home and on cellular data.
Are you using windows XP? If so, you must install windows media player 11 / 12 so that your pc will recognize your phone as a usb mass storage device and download and install the latest HTC Sync Manager, just google it.
Hope it helps.
Best regards.
Pushu.X
Sent from my HTC One X+ using Tapatalk 2
Well i finally figured out why my phone wouldn't connect via usb, because the phone itself was BROKEN! Got a new one under warranty and everything is working perfect! Thanks for all the help guys! Its time to get rooting, again!
Hoy can use Airdroid from the play store
Sent from my HTC One X+ using xda app-developers app
thanks for the advice, but airdroid uses data. it's handy if you're on Wi-Fi though.

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