xv6850 stopped sending emails! Ideas? - Touch Pro CDMA

I configured my phone with Gmail out of the box, it functioned perfect for a few weeks, and now for some reason it will check and download my email, but will error when trying to send any emails.
Any idea why this could be?

Yah, that's happened to me too, I just deleted that gmail account, made another one that checks the same account, and it worked again...kinda annoying, but it's a 2 min process.

Maestro Nobones said:
I configured my phone with Gmail out of the box, it functioned perfect for a few weeks, and now for some reason it will check and download my email, but will error when trying to send any emails.
Any idea why this could be?
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Click to collapse
I have seen so many repoorts of this over at PPCG and from firends of mine with the TP.
Maybe a GMAIL issue? Not sure but your not alone.

i've tried remaking the account on the phone to no avail. good to know at least I'm not alone!

I started seeing this problem with IMAP servers on WM 6.1, have compiled some info on it here http://forum.xda-developers.com/showthread.php?t=374663
I haven't had to recreate any mail accounts after applying the MS WM 6.1 patch linked in that thread. A soft reset is all that's been needed since.
I've got my fingers crossed for WM 6.5 to be a real fix. I'd like to give that 5.2.21014 a try too if it ever comes around again...

go to mail2web.com create a free account (Exchange Support)
go to Gmail settings forward ur gmail incoming mail to [email protected]
now setup push e-mail on ur phone through active sync
ull get the e-mail within 5 seconds of it being received, and u'll save some battery juice cuz ur phone is not checking for new e-mails every now and then.
IMHO it works flawlessly, i have my hotmail and gmail going through push, as u can forward as many e-mail accounts as u want
MOE

As it turns out a second soft reset and delete>remake the account on the phone got my email working again.

Related

problem with email

i have my device setup to check email every 10 min but i mail automatically gets deleted, whether i have read it yet or not, the next time it checks the mail. so i do i keep my mail. thanks
Here si the fix on the HTC and disappearing emails
1 start/message/click email account/menu/tools/options/tap email account/edit account setup/next/next/next/next/next/download message 3 pls days/advance setting/keep them on server/next/ finish
Do this for all accounts
Now go to your computer and outlook tools/email accounts/view or change email account/next/change/ more settings/advanced/leave copy on server/ how many days is up to you
You must do this for all you accounts on that computer. then do the same to all the computer you use to get the same e-mails.
irus said:
i have my device setup to check email every 10 min but i mail automatically gets deleted, whether i have read it yet or not, the next time it checks the mail. so i do i keep my mail. thanks
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Hullo Irus, Long time no see or hear from you on the forum. Hope thing are going well with you man. We all really missed you and missed your amazing roms.
Take care

[Q] Missing Emails - Exchange

Strange missing emails. Since yesterday various emails have disappeared form my inbox on my EVO 3D. Normally my inbox on my desktop and on my phone look the same. For example this morning I deleted the exchange account on the phone, then remade it. Everything downloaded correctly, by the time I got to work I was missing 2 emails. Now in the afternoon I am missing 8 emails. No rhyme or reason. we have rebooted the server and I have tried every combination of settings on the phone. Does anyone have any ideas? TIA
mattxm47 said:
Strange missing emails. Since yesterday various emails have disappeared form my inbox on my EVO 3D. Normally my inbox on my desktop and on my phone look the same. For example this morning I deleted the exchange account on the phone, then remade it. Everything downloaded correctly, by the time I got to work I was missing 2 emails. Now in the afternoon I am missing 8 emails. No rhyme or reason. we have rebooted the server and I have tried every combination of settings on the phone. Does anyone have any ideas? TIA
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Click to collapse
How old are the emails and how many days do you have exchange set to sync?
I have only checked back a few days so I am not sure about anything older. My phone will show say 20 emails in the morning, and this matches my inbox for outlook. Then 2 hours later I will check it and my phone will be missing 12 emails. Even if I sync they don't show up and never do. They are just gone, they are still in my outlook, even outlook web. I have the sync setup for 30 days right now but have tried 7 and 5 I think. Have also deleted account and reestablished a few times. Everything will sync up and look good for say half a day and then emails start disappearing. About ready to do a hard reset. What do you think?
Reset the server again and reestablished the exchange account on the phone. Everything was good until about 2:30 today. Now i am missing 11 emails... Maybe I should shoot the phone with my 357?
Lost everything but one email today. Everything is on my computer but just disappears off the phone. Can't figure this out...
I wish I had the expertise to help you further but I am stumped as well! Is there anyone else in you office that maybe has an Android phone? You maybe can check their settings against yours to see if they match!
Thanks for your help. One other guy has Android and has no issues. I think it is the phone. I will try a hard reset over the weekend and let people know if that worked.
No luck with the hard reset. also borrowed a friends Samsung and set it up with my email and no issues. sprint is sending a replacement phone in the next day or two. I will let you know if that fixes the problem?
Ok, went to sprint service center, they ordered a phone for me. One week later, phone shows up. I get home reset all my stuff and am excited this is going to fix my problem. Next day go to work, sure enough early afternoon Emails start disappearing. I am ready to shoot this phone. Also had the IT guys download and install the software to manage the wireless accounts on the server. had them delete all my accounts and reset them.
still having the same problem... Help
mattxm47 said:
Ok, went to sprint service center, they ordered a phone for me. One week later, phone shows up. I get home reset all my stuff and am excited this is going to fix my problem. Next day go to work, sure enough early afternoon Emails start disappearing. I am ready to shoot this phone. Also had the IT guys download and install the software to manage the wireless accounts on the server. had them delete all my accounts and reset them.
still having the same problem... Help
Click to expand...
Click to collapse
Sounds like possible an issue with HTC software. What app are you using? Have you tried another one.
Sent from my PG86100 using XDA App
OK, I have narrowed this down but still no fix. I experimented by not opening my outlook and just worked out of outlook web access for two days. NO MISSING EMAILS. WTF!
Went back to using my outlook and started loosing emails again.
Check all your settings in outlook. Is Outlook only keeping so many days of emails. Since I've never messed with Exchange, I'm not sure how it works, but it could be because outlook imonly shows so many days of emails if set that way, or maybe the app is set to only show so many days.
Sent from my PG86100 using XDA App

[Q] Hotmail problem

Has anyone experienced this before?
My phone goes through phases of reloading old, read mail. It notifies to say there's new mail but its not normally visible, so I scroll down and find that some mail that has been read but not deleted has now been highlighted, as if it hasn't been read.
I have the settings for this account set to keep the past 7 days of mail and is set to Push email during the day, and its set up via the Social Hub. Sometimes after reading a deleting a message the phone immediately alerts me that there is New mail, only to find it has reloaded old mail as new! Its as if it feels the need to replace any spaces in the 7 days of mail. This only happens with Hotmail, not Gmail.
I've tried deleting and reloading the Hotmail account but it doesn't change things, I even did a complete wipe of the phone the last time it started doing this but it didn't help. Eventually it stopped doing it by itself. Unfortunately, its started to do it again.
Its an non branded, UK spec phone, running standard 2.3.4

E-mail client (Exchange) connection error since ICS?

So my problem is simple.
When I upgraded to latest official ICS ROM (I had to use Odin) I have this connection error in the stock e-mail client.
I'm using an Exchange 2010 server, I've removed account, and added it again, it did sync and retrieve new e-mail for about an hour, but suddenly it stopped working. It keeps coming back with the connection error...
Can any-one please help me?
SparkyRih said:
So my problem is simple.
When I upgraded to latest official ICS ROM (I had to use Odin) I have this connection error in the stock e-mail client.
I'm using an Exchange 2010 server, I've removed account, and added it again, it did sync and retrieve new e-mail for about an hour, but suddenly it stopped working. It keeps coming back with the connection error...
Can any-one please help me?
Click to expand...
Click to collapse
clear data and reboot then set ur email.
MyLifeRocks10 said:
clear data and reboot then set ur email.
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Click to collapse
By clearing data you mean removing the exchange account right?
SparkyRih said:
By clearing data you mean removing the exchange account right?
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Click to collapse
yes but u don't have to remove it manually goto manage apps select the app and clear data and reboot . also try to do same in email app.
MyLifeRocks10 said:
yes but u don't have to remove it manually goto manage apps select the app and clear data and reboot . also try to do same in email app.
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Click to collapse
Ok,
It's already done syncing... yesterday (when the trouble started) it synced very slowly.. Let's see if it stays like this now...
hi,
have the same problem.
tried what you suggested, it ectually cleared the account and i had to re-enter and reset it up.
did not work, it synced some emails and then stopped with connection error
i use exchange 2003, samsung galaxy s2 ics 4.0.3
any suggestions ?
thank you
addition:
--------
bow, after a few hours it did sync, VERY slow and when reading the mail the sync back to mark as read either not done or will also take hours...
where is the problem ?
i can avoid thinking of going back to 2.3.6 as this version really sucks.. it has so many problems.
same here
Hello,
Same problem here, on Android 2.3.3 no exchange sync problem, after update ti 4.0.3 connection error ...
Samsung Galaxy S II (Black) - Android 4.0.3
So I haven't had any problems since my last post until now :S
About an hour ago it synced an SMS messages over 3G, when I came home, I received an e-mail on my Outlook client and tablet at the same time, so I kept looking to my Galaxy.... nothing!
It's not my exchange server (2010 SP2), everything, including my tablet on android 4.03 using the ASUS client work perfectly fine...
Using POP3 or IMAP is not an option, even not as a temp workaround... I really need the activesync :S
it's a "known" defect affecting some Exchange accounts (f.e. google mail's ActiveSync): http://forum.xda-developers.com/showthread.php?t=1545986
there are some people that claim they could get it to work by changing some settings, but that only helps for some exchange servers. the ASOP 4.0.4 exchange service & mail client seems to work tho.
heldchen said:
it's a "known" defect affecting some Exchange accounts (f.e. google mail's ActiveSync): http://forum.xda-developers.com/showthread.php?t=1545986
there are some people that claim they could get it to work by changing some settings, but that only helps for some exchange servers. the ASOP 4.0.4 exchange service & mail client seems to work tho.
Click to expand...
Click to collapse
The last post on page 10 of that topic seems like a working solution... To bad i don't have the time to root my phone and try it atm...
So replacing the e-mail and exchange apk's made it even worse for me... now I can't even start the mail app anymore
Issues with Exchange and other syncing with ICS
After reading lots of post and trying to resolve issues I believe I have resolved my issues using pop & Exchange accounts.
Try the following:
1. Edit every email account to the lowest retrevial size for emails.
and leave whatever email accounts you have setup as is.
2. Turn your phone off, do not restart.
3. Hold down the home button and press the power on button, keeping the button held down until you are at the full menu screen or pin code for your sim.
4. The if phone doesnt refresh, go to email settings and refresh each individual email account. Mine did automatically.
Hope this helps all the poor suckers out there that have spent hours on their phone trying to resolve issues rather than being the guinea pigs Samsung has made of us!
Good luck & god bless.
Liz
This doesn't work either...
Samsung has to fix this very soon... Some people try to use this thing for business, and the exchange feature is one of the most important features imo... I have to have a fix soon becaus this is soo ... annoying
I guess I have a good temporary fix, by setting the retrieval size to headers only it seems to work fine....
I am having same problem on galaxy s2. Recently upgraded to 4.0.3.
It syncs sometimes with exchange 2010 but most of the times it gives error as
'Connection error '. I have tried everything that you guys suggested. Nothing seems to work.
please help!!
Hope it help to solve
Changing the maximum email size to '100KB' from 'All' also solved my problem.
It Solves the problem for some time. When I reduced to size to Minimum, it worked for 3-4 days just fine. Altough 'Connection Error' Again started coming.
It stayed like that for couple of more days and exchange started working again.
Just to make it clear, our exchange is working fine since all others are getting updates.
Really strange!!!
Email client started working
Hi guys.
I updated to 4.0.4 on my skyrocket yesterday and faced this issue till today morning. Just while being in the email app.. go to the settings of FONT. It has not been selected and hence we do not see our mails.
Select any size.. and voila the mail appears.

Exchange Corporate email settings problem solution [JB 4.1.1]

I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
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Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "

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