Related
the other day my phone feel of the couch while pluggd into the pc. it stopped chargibg and woukd not connext to pc.
i lost the original cable so ive been using a mini to micro usb adapter for an old cable i had for my g1 which hss worked perfectly.
thought i had broke the sockey on thr phone. had a tmobile shop check it with there cable. it was fine. so boyght a microusb cable.
everything seemed fine. charge light. usb drive worked internet tether. but then the phone ran out of battety while usb tethering. it always stays at 100% before.
with the battery low it woukf rrstart every minute whole plugged into original chargrr.
its charging but very slowly. 15% in 2 hours. checked battery pins. seems fine. i dkd manage to get 37% charge in 30 monutes once irh the phone off.
the phone doesnt even get warm while plugged in. it used to get pretty warm when cuargibg.
tried hard reset. trief reflashig rom. it knows wall charger is in. says charging orange charge light.. but it charges sooo slow...
im stuck. is this a repair jobk
Just got home and tried the new cable in my home PC. ive already lost 1% battery in the space of a few miutes usb tethering....
make sure you have the "don't charge the phone while connected via usb" unchecked. Other than that, sounds like a hardware problem.
i cant find that setting, only do not charge when the phone is on., which is off. Ive just noticed something else. the brightness setting for AC power effects the brigthness when connected to usb. I dont think it knows the difference between ac and usb anymore.
veda_sticks said:
i cant find that setting, only do not charge when the phone is on., which is off. Ive just noticed something else. the brightness setting for AC power effects the brigthness when connected to usb. I dont think it knows the difference between ac and usb anymore.
Click to expand...
Click to collapse
when you plug it into the wall, do you get the menu for: Activesync, Disk Drive, Internet Sharing? If so, then this is true. Really sounds like a hardware issue. I would take it back in and see if they can replace the port.
nope, when i plug it into the wall, no menu. it does seem to know the difference between usb and power. as using the option "when phone is on, do not charge when the pohone is connected to pc" has no effect with the wall charger.
I tried a different wall charger. I have a travel charger which is only rated at 500ma instead of 1amp and it charges the same. I was able to get 100% overnight. woke up after 8 hours to see the green light on, it stays at 100% with the wall charger as long as you leave it alone.
back into the computer, tethering and im loosing battery as if it wasnt connected.
Looks like ill have to dig out my insurance as its not a warranty repair (and also the water damage stickers are red, due to it being dropped in the toilete 3 months ago)
hmmm interesting. phone has been in charger overnight and was at 100% when i got up, pluigged into pc for usb tethering, despite battery dropping the green light is still on.
Ive done some searches on usb micro cables and came across people having problems with some data cables with charging, as some cables cannot cope with the large current required, but they mentioned that there phone would say this and i have seen that on my phone before with my front usb ports on my computer.
Im gonna order a microusb adabter as i have 2 high qualiity usb-mini usb cables from a G1 (which was usbed with an adapter with no problems) and 1 from a tmobile mda varia, same cable.
This has now been solved. After closer examination of the USB mini to micro adapter, it apeared that the 2 outside pins (which are for charging) had been flattened. Looking at the adapter, you could only see the 3 middle pins, but with a torch you could see that the oiutside pins were compelty flat. from droping the phone its oviously twisted the connector resultinin in flatting those pins.
I went back to tesco and bought the same USB kit which comes with a mini USB cable and several converters to fit different phones.
AFter hooking up the cable and micro usb adapter to my PC, my phone was within minutes showing increase in battery charge. After a few hours with usb tethering enabled and watching videos online im up 2-%.
The cable i bought for £7.99 which is micro usb though doesnt mention any HTC phones (mostly nokia) will connect perfectly for data transfer and the phone appears to say its charging. It looses power suggesting insuficient charge current. Maybe its the rom im using disables thsi warning as i have seen this before when i connected my phone to the front usb ports, but it works fine with the back.
So, it seems i have not damaged anything apart from the usb adapter i was using.
All is well, and im charging at a fast rate with USB while tethering.
Please close this trhead as it is resolved.
Final update. After several days i have been usb tethering and charging absolutly fine. Using 1amp charger charges fast!
Even from a dead battery can plug into usb and have the phone bootup.
Sent from my HTC HD2 using XDA App
Went to sleep last night with my Atrix plugged in as I normally have had all my phones, was playing with it right before I went to sleep and everything worked just fine, woke up this morning and the phone will not power on!
First tried to power it on unplugged and the green light flashed for 2 seconds, and nothing happened. Okay, weird, but I'll go with it. Plugged it in, and the green light stays on now until I press the power button! Once pressed, it flashes off, flashes on for 2 seconds and stays off. Nice. I thought the green light meant it was fully charged - when I woke up this morning, it had no green light on, but it was plugged in just fine all night - grabbed my Jawbone ERA and plugged it in to the charger I had the Atrix connected to and it started charging right away, so I know it works....
Pulled the battery, tried plugging it in and power it on without the battery. Nothing. Tried putting in the battery and plugging it in again to "jump start it" as I had done yesterday when I first got it - apparently you can't just charge the thing when connected to a laptop if the phone is off, it will power on even if you power it off again! Nothing.
What the hell happened in it's sleep? I KNOW rooting it didn't cause sleep death.... This thing doesn't have a custom ROM or any undervoltage adjustments, so why the hell is it acting up??? Damnit, right when I got EVERYTHING set up the way I wanted it too.... can't bring it in to the store and give it up with all my personal stuff on there now, I need this thing to power on to wipe it first!!! I'm leaving it connected to the laptop with the green light on for a while and will see what happens in an hour or so....
EDIT - just searched for and tried to hard reset the phone from this thread, the phone still won't even power on to get to the recovery screen!!!
UPDATE - see below and use the SUPPLIED Moto AC charger or at least one with over 5.0V - NOT a PC and NOT a USB hub!
use the charger that came with the phone. My old HTC ones won't charge the phone for some reason. I bet your battery is just dead.
Did you use the provided charger? I tried plugging my Atrix in to the charger I used for my N1, and found that it did not provide enough current. With the old charger, after the phone died, I had similar symptoms where the green light would flash but phone would not come on. Plugged it in with the Moto provided charger, and 5 minutes later all was good...
I had the same problem. Thought I was gonna have to take it back to the store. I don't know what the problem was but I took the battery out for 5 minutes. Then I plugged it into the wall charger(wouldn't work with PC). I didn't turn it on for 30 min, just left it on the charger. Then I hit the volume rocker and it showed the battery charging symbol which it didn't do before. And then I was able to power it on
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Have been running around the house trying to find valid outlets, and that does indeed appear to be the problem. I found it out the hard way though, should have kept an eye on the thread - used a power outlet instead of a PC USB connection and the screen fired right up! Yes, the phone showed the battery with 0% in it, but at least the screen finally came on!
How I have my phone set up normally is connected to my charging valet on my dresser, connected with a 15 foot USB cable that plugs directly into my desktop. Since the extension is good for just one USB connection, I have that connected to a USB hub and then a MicroUSB cable connects my phone from there. The Captivate, and all the other phones I've ever used, not to mention my Zune and Jawbone ERA, all eat that up and have no issues since the USB hub is powered not by the computer (seven USB cables is just too many for a single PC connection) but by the power outlet in the charging valet. I wonder if the hub is distributing the power requirement for each device and the Atrix needs more than others.
I also figured out that the Moto charger has a 5.1V output on it, as does my Jawbone AC charger. Now I need to start making sure that my each one of my chargers in the cars I own has that same type amount of juice too! You go up 29% in battery capacity and so do the requirements to charge it, huh?
Thanks for all the help, marking this SOLVED....
I used the charger in my bedroom that I've used for the Captivate and others before it and it didn't provide enough juice to charge the Atrix. It quickly switched between charging and not charging. I still had 40% battery showing when I woke up though which was nice. It had been off of charge since 10am yesterday.
Plugged it into an HTC charger and it's fine. The one that didn't work is not a modular charger so the power cord is hard wired to the plug.
Alright, a quick update.... Got the phone charged to 100% while it was off and plugged into the AC outlet with the Moto charger. Put my SIM card back in it - couldn't be without a phone all day! - and fired up the Atrix. Went to Battery Info to see what the status is and while plugged into my USB hub, it says
Battery Status: Discharging
Power plug: USB
....
Battery Voltage: 4124 mV (or 4.124V)
Click to expand...
Click to collapse
What the hell? Then I went right after that and plugged it into the Moto AC charger, it says:
Battery Status: Full
Power plug: AC
....
Battery Voltage: 4207 mV (or 4.207V)
Click to expand...
Click to collapse
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
GarciaM25 said:
Why are POWERED USB hubs and PCs not strong enough to charge the phone? I tried ALL my outlets in my vehicles just now and they ALL show full battery status and plugged into AC! Who screwed this up????
Click to expand...
Click to collapse
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Battleship said:
Did you download the PC Charging Drivers that Motorola requires you to have in order to charge via PC and USB cable? If not, look here.
Click to expand...
Click to collapse
Wait, you have to have specific drivers on the PC so that the phone will allow a power cable (let's not even worry about it being a USB cable for a second) to charge the phone properly? I have the Motorola Media Link software installed, and that has a ton of drivers on it, that wasn't enough? MORE drivers are required to charge a cell phone? This is madness!
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
USB2 ports will only ever supply 500ma which simply isn't enough to charge the atrix when it's dead. USB2 powered hubs won't supply any more than this either to meet the USB2 spec. The fact that the AC adapter works is because they tend to have a higher output current in the region of 1-2 amps (you may notice the phone, or any other device for that matter, charges faster with AC adapters for this reason).
On a similar note, cheap car chargers only output 500ma. I know with my desire I can have it plugged in and it charges, but if I use GPS it actually draws more current than it can charge at resulting in the battery draining (albeit, slowly).
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
Stewge said:
Sorry about the necromancy, but had this problem myself but it is NOT due to a lack of voltage. Thought I'd actually solve this, the problem is CURRENT.
Click to expand...
Click to collapse
Hey, no problem, if there's something I misstated, then please, correct it!
Stewge said:
So, make sure you have a higher current AC/Car charger, or alternatively, plug it into a USB3 port to charge as USB3 spec allows 900ma (some mobos output up to 1A) which is enough to charge the Atrix.
Click to expand...
Click to collapse
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
GarciaM25 said:
Not sure about this..... It's been about a year since I got all my USB3.0 gear, and I was super excited about it because I thought that my phone would charge ridiculously fast because of the added output, but I remember reading that 3.0 uses extra pins and those pins account for the added voltage and bandwidth of the cable - we don't have those extra pins when you step down from 3.0 to 2.0, so we lose the ability to charge devices faster as a result. I don't know if I actually proved that theory, but after I read up enough on it, I thought I just didn't have to with that knowledge..... again, correct me if I'm wrong, I've got a lot of 3.0 gear here!!!
Click to expand...
Click to collapse
There are indeed extra pins in the USB3 standard but these are to transmit data only. The original USB2 data pins are only there for legacy support and USB3 transmissions use the extra lines. There's still only the 1 VBUS pin which supplies the +5V power. There's also no harm in offering higher current on the connection as a device will only ever draw as much current as it needs until it tops out the supplier, not the other way round
EDIT: Another solution could be to use a splitter cable (common with 2.5" drives)so you can draw from 2 ports, but with a micro connector. I've never actually seen one with USB micro but a quick look on ebay says they do exist
nsaia said:
Same thing here. I purposely drained my battery on the first use. Plugged the usb cable into the PC and nothing. Same blinking green light with no response. I also thought I'd have to return the phone. Then for S & Gs I plugged it into the wall charger and it came to life. Once I got the battery charged a little bit I plugged it into the PC and it started to charge again. Don't know why, but it worked.
Click to expand...
Click to collapse
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
cscmf99 said:
Hi, can I know that when you plug it into the wall charger, is there any light on? Mine has no light on when plug to wall charger. But I can get the light green when plug into PC USB. Can you share that?
Click to expand...
Click to collapse
This is the exact same issue that I am facing now. Did you ever manage to find a solution for this problem?
atrix 4g not coming on
Is there any real fix to this issue i have search high and low and all i am seeing people talking about the battery id dead ... i have two battery that is fully charger and the phone still not coming up.
Hi all, sorry that im posting after two years ago but i am facing exactly the same problem, but i plugged it in my USB port, wich i think its a usb2, and i got the screen on but the cellphone did not say charging instead of that was connect your charger, and it was lower than 3% then it turned off. What can it be a solution??
None of the avobe solutions worked?
Which rom/kernel are you using?
I too have this same issue. My Atrix won't come on. I have 2 of the same phone. I tried the charger and cable from both phones. Neither work. When I first plug it it, the green light comes on for a few seconds then it goes out. I even opened the phone and removed the battery. Used a voltage tested and found my battery has 3.7 volts. Thats almost 100% charge. So it not a problem of power. I plugged the phone to my computer and same green light for a few seconds then gone. Won't do anything. No battery display or anything. I even did the simulated battery removal procedure. Didn't work. Is there anything else I can try? Can't get to recovery mode without display unless someone has a fix for that?
here's a weird one..
when using the wall charger that came w/ my phone, instead of charging the battery its actually draining it, the battery icon says its charging/plugged w/ power but after leaving it plugged in eventually it died out, but if i plug it in my pc it charges w/ no problem..
pls help me or enlighten me as to whats happening...
thanks in advance.
Strange. It should be the other way around. USB 2.0 sockets push 500mah which isnt enough to charge the S while the wall chargers provided are 800/850. Perhaps a dud socket? Try another and if not your charger is fúcked.
yeah, i think its my effin charger, i plugged it in a diff outlet still same, i tried using it to charge my iphone its not working as well. thanks for the help.
Scratchling said:
Strange. It should be the other way around. USB 2.0 sockets push 500mah which isnt enough to charge the S while the wall chargers provided are 800/850. Perhaps a dud socket? Try another and if not your charger is fúcked.
Click to expand...
Click to collapse
USB isnt enough to charge the SXS?
Stop spouting rubbish like that.
I charge my SXS with my PC's USB port all the time and it charges just fine.
Seansmit17 said:
USB isnt enough to charge the SXS?
Stop spouting rubbish like that.
I charge my SXS with my PC's USB port all the time and it charges just fine.
Click to expand...
Click to collapse
For me it discharges faster than it charges. It may charge off yours but typically it'll be very slow or not at all. Some ports push more AFAIK, but the standard is 500max.
I also noticed that, if I have WiFi on, the phone actually discharges when connected to the PC (when used anyway).
I don't know how much current is provided though, never measured it.
If charging through USB is fine then it might be that the charger is shorting the battery + and - through some resistance.
Try another charger and see if it helps , and replace the faulty one. You don't want to break your battery.
On my laptop usb port it will charge just fine. Slower than the normal charger but it does work.
On my desktop pc otoh it drains more than it charges. So there probably is a difference in output on the usb ports.
Sent from my HTC Wildfire S A510e using XDA
RiotRick said:
On my laptop usb port it will charge just fine. Slower than the normal charger but it does work.
On my desktop pc otoh it drains more than it charges. So there probably is a difference in output on the usb ports.
Sent from my HTC Wildfire S A510e using XDA
Click to expand...
Click to collapse
If you were using "front ports" these are often underpowered compared to ones mounted on the mobo(back of case, or all laptop ones).
I connect my phone via my front ports and it charged just fine actually...
I am behind the computer quite a bit and my phone keeps its battery and charges when attached, even when I'm installing a bunch of apps (I tend to browse the market via my browser and pick up apps as i go) I still don't discharge...
It could be a voltage issue with your ports, but with my frontal ports I notice no problems...but anyways, this isn't about the ports, this is about the OP's charger.
To me, it seems like your charger is faulty.
Hi,
I wrote about a similar issue I was having with the phone discharging when connected to USB.
http://forum.xda-developers.com/showthread.php?t=1573336
From what I could tell in my tests that I did the issue is when the phone is connected to the PC and THEN the PC goes into Standby mode. Even on a powered USB hub the phone charging mechanism does not reset correctly and continue charging but begins discharging.
I would have loved if someone else could have tried to reproduce what I wrote in that thread but no one responded. For me the only solution is to charge directly with the AC power and not through the USB as my PC goes in and out of standby regularly.
Phone charghed with USB will drain batery faster then phone charged with wall charghed.
It was thread in xperia arc about that, the test bring that conlcution.
So i recomend to charge with wall for better batery efecienty.
Sry for language im little sleepy. :$
Sent from my LT26i using XDA
The phone holds its battery well under regular use, however when I connect it to the charger, the phone takes long to charge. I have to turn off the phone and let it charge over night so that the battery charges from 30% to 80%. Again under regular usage, the phone does hold the battery well its just the charging that is ridiculously slow. I have wiped the phone and cleared the cache and still find it to charge slowly.
Is this a battery issue or a bad connection?
Are you using the oem charger?
Is it connected to the wall, or a pc?
Charging from a pc causes it to "trickle charge" which using a non oem charger will cause the data pins are active, you'll need to hack the cable and short the middle data pins to get it to fast charge like an oem charger.
studacris said:
Are you using the oem charger?
Is it connected to the wall, or a pc?
Charging from a pc causes it to "trickle charge" which using a non oem charger will cause the data pins are active, you'll need to hack the cable and short the middle data pins to get it to fast charge like an oem charger.
Click to expand...
Click to collapse
Using the OEM charger, and connected to both wall and PC results in the same slow charge. When connected to my PC this morning, it kept making the sound as if connecting and disconnecting every second even though it remained plugged in.
Ah that sounds like a bad cable then.
Or, worse case scenario, a bad usb port on your phone.
studacris said:
Ah that sounds like a bad cable then.
Or, worse case scenario, a bad usb port on your phone.
Click to expand...
Click to collapse
+1111111
definitely a ****ty USB cable
I had that happen to me. I found out it was a bad USB cable after swapping out the cable with another one. Try swapping both the cable and the charger to see what changes your charge time the most and you'll have your culprit.
I have exaclty same symptoms, tried different cables and chargers but no luck. Any clue?
ahnaguib said:
I have exaclty same symptoms, tried different cables and chargers but no luck. Any clue?
Click to expand...
Click to collapse
yes....
buy a "new" samsung cable and charger for the galaxy note....nothing else....
and charge from the wall, not PC.....g
My phone fell and now it turn off after a few minutes.
The strange thing is that it works well e doesn't turn off if it's connected to my notebook.
Instead it turns off if connected to the charger.
What is the difference and what could be the problem?
PS. I replaced the battery, but nothing changed
So it occurs to me that the USB port on the notebook gives a small charging current, and the charger gives as much as the phone demands.
It is likely that the battery charge controller on the phone is faulty in its high current acceptance mode.
ze7zez said:
So it occurs to me that the USB port on the notebook gives a small charging current, and the charger gives as much as the phone demands.
It is likely that the battery charge controller on the phone is faulty in its high current acceptance mode.
Click to expand...
Click to collapse
Ok, but in both cases the battery charges normally and the phone also turn off with full charge battery if not connected to pc.
So, the problem can still be only the battery charge controller?
Anyway I buy it and try to change it
I wrote about the "battery charge controller" as a device on the phone, not the phone charger.
If you have a good quality charger, do not buy a new one.
ze7zez said:
I wrote about the "battery charge controller" as a device on the phone, not the phone charger.
If you have a good quality charger, do not buy a new one.
Click to expand...
Click to collapse
Yes, I tought the battery charge controller was near the charge port, but I start thinking that it's in the motherboard