The faceplate for the phone buttons on my Touch Pro is shifting like tectonic plates. The Back button side is flushed with the screen but the Home side is raised a bit like it's bent upwards a bit. Am I the only one with this problem? I walked into a Best Buy to look at the demo and it's all flushed.. even with thousands of hands raping the display unit daily..
Mine is like that to but my back button goes lower
mine is doing the exact same thing. i took mine into bell and they told me that its normal... mind you they were complete f****** idiots. no offence to amyone who works for them. i myself used to sell for them. anyway... i too looked and the display and it was also completely flush. i'm concerned about the reprocutions of long term use...
My Sprint TP has been in exactly the same shape as the original poster's since day 1. I would have refused it initially but just getting the thing was such a pain due to the crappy service I was getting that I just went with it anyway, but it bothers me every time I use it. Does anybody know whether this should be covered under the manufacturers warranty?
My sprint TP is normal .. no issues so far had it for month ..
but reading that scarying me..
hey do you think its just defect ? under my cover says DT08.12.17
guessing day its made ?
Yeah, mine's raised up too... on mine, both sides are raised up with the home side being 1 or 2 millimeters higher. It hasn't seemed to affect the functionality of it. Not sure if mine was like this out of box, but i've had it less than 30 days and just recently noticed it. It won't concern me until the buttons stop working or i have to start pressing harder to activate them.
I just noticed after reading this thread that mine is the same. The home side is higher, where the "back" button is nearly flush. I've only had mine for about two weeks, but it must have been like this out of the box.
Sprint Touch Pro
Mine seems to be even and flush and does not move without my pressing it.
Manufacture Date: 12-2008
I would definitely look into having yours replaced if the plate is shifting around or not flush.
The 3 most annoying things on the phone are the lack of buttons / shortcuts like on my HTC Mogul, battery life (which is fixable with an extended battery), and how hot the phone gets after only a short time of use. Also the volume up/down button gets stuck in the down position occasionally.
Related
Hi all,
Has anyone experience with a problem when the touch screen intermittently works, especially when you press/hold hard on the sides of the face of the phone. Without pressing down on the side, the top menu (start... x) most of the time are either unresponsive or respond as if you press elsewhere on the screen.
I'm thinking of open up the phone later tonight to troubleshoot, guessing the screen digitizer is loose or, HOPEFULLY NOT, cold solder somewhere. But if you'd heard or faced this problem before or even have an idea on what has caused the problem, I'd like to hear from you. Please help!
Thanks!
Adding info
Oh yeah, did I forget to say that not just the top of the screen, the middle part as worst. The only part of the screen is still responsive is the bottom. If I press down or punctual around the face of the phone tightly enought(?), I'd be able to have the good touch screen for a little while (5... 10 minutes) before it gone weird again.
Fixed... for now
Well, I jammed a couple of thin plastic to the bottom of the screen within the housing facelet behind the t-mobile logo... and it works... for now.
I still intend to disassemble the dawn thing as soon as I realize such quick fix has become unpractical or no longer work.
I will check back to this post again, so if you are interested, don't hesitate to reply, I'll try anything when desperate.
How long have you had the phone?
How do you carry it around?
If you got the phone recently and started carrying it around by putting it in your pants pocket, then you find the screen sometimes doesn't work well, those facts are related. A couple of years ago people used to always complain about this, and some recommended rubbing your finger firmly around all edges of the screen for a temporary fix. Others recommended forcing a business card under the metal at the edges of the screen. I got a leather belt case for mine, and the problem went away.
If you've had the phone for years and it just now started acting up, the problem might be related to a cable, connection, or something. There is a wizard service manual online. I've used its instructions to replace a screen, with no bad issues.
Good luck with your phone. The wizard is a bit old, but still pretty nice.
hi mozart owners!
i got my device almost a week now and i am very satisfied so far.
the one (hardware related) thing i dislike is the power button. it seems to be a little loose. it works without problem, but it makes a little rattling noise. i bought the mozart because of its fine alloy handling. i had enough creaking and rattling with my touch hd! the other buttons like volume or camera are fine.
does any one of you also experience this rattling noise or is this a failure of my very device. in this case i will try to have it exchanged.
the noise happens sometimes when laying the device down or grapping it quickly. i can always reproduce it when sliding over the power button gently from one device edge to the other or when simply tapping on the device somewhere in the top area (e.g. back side near the camera).
regards,
forsti
edit:
just wanted to update this thread. after little more over 2 weeks full usage not only the power button kept stressing me (got worse), but after I had to switch SIM card twice the battery cover now is also messed up. so any time I grab the phone it makes a very nastic plastic noise (blackstone users will know what I am talking about) in addition to the loose button.
to make that clear: I always handled the phone with full care so I refuse that this is anything about false treatment. my mozart is now on its way back to the vendor and I really hope they change it.
but I really wonder that no other user here has any of these issues!?
No such issue with mine. I think you better get it exchanged.
Mine rattles a little no big problem though.
mine works smooth nothing like that happens so far
but all this zune thing makes me crazy
to me it is also not a "big" problem but it simply sucks. every time i switch my device on or off i hear this cheap plastic rattle-sound.
also the battery cover sound is simply not acceptable for a HTC device. I love HTC but I really wished the quality was further improved and will sometime in the future by _really_ on par with the "fruity" products.
Hello,
So, I received my Prime on 2/8/12 and I absolutely adore it. However, I have noticed that on the right side of my screen near the bottom, the very edges seem to be able to be depressed just slightly. The best word I can come up with is Spongy. If I press quickly I can hear where the case and the screen come together and click softly. There is no Creaking or anything.
Is this a known defect or is it just a soft spot on the case and there is nothing to worry about? So far I have not received a straight answer on it. It certainly doesn't effect anything. I have decent wifi connectivity in an old Cement Style Apartment and the screen is perfect. I walked in knowing the GPS wasn't going to work and had very little worry or interest in GPS in a tablet.
Thanks for your help!
Miles
I know exactly what you're saying...but I'm almost 100% sure that there's no issue here. It just happens to be a place where there's no clip to fully secure it and it doesn't come together exactly in that location, but it's not going to cause an issue.
That is what I was assuming as well. I wanted to make sure. I am so happy with this tablet thus far, I just wanted to make sure I wasn't looking at a defect. Takes a huge load off my mind and my wife's as well. For as much as we paid for it I would hate to see something small be the cause of some major flaw.
Thank you so much!
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
MilesAeon said:
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
Click to expand...
Click to collapse
After reading this, I checked the spot by the camera, and I have that too. You really shouldn't worry about it though...they're WAY within tolerances for devices of this kind...I mean, it moves like what, 0.001mm?
My first one was the same way as it the one I just got as a replacement (I sent the first one in for an unrelated problem). I wouldn't worry too much about it.
So everyone says not to worry. I am really glad to hear that More people are having this problem than just myself. Yes it is a very slight movement, however, I was worried about it hindering the screen. I called office depot today and they said they would refund me if I wished. I think I will probably call off the refund. It is an amazing tablet and I love it to death. Hopefully nothing worse comes of it as time goes on.
I have a lot of thinking to do I suppose. I kind of feel like if I take the refund I am going to have to take a step backwards, due to the loss of the quad core. Though, between my wifes Dual core and my quad core I see very little difference between the two.
Ok the tablet is great. But after a week ive noticed today two things that are making me return it and probally ask for money back.
The back near the power button feels as if its not glued down when u push it slightly it clicks, this isnt acceptable in a 400 quid tablet
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
ash6783 said:
Ok the tablet is great. But after a week ive noticed today two things that are making me return it and probally ask for money back.
The back near the power button feels as if its not glued down when u push it slightly it clicks, this isnt acceptable in a 400 quid tablet
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
Click to expand...
Click to collapse
I have mine arriving on the 6th, so I hope I don't get any problems like this. However, it does sound unusual from all the reviews I've read. I'd say replace it, sounds faulty.
Noticed it also on the right side.
Screen is also too sensitive.
ash6783 said:
Ok the tablet is great. But after a week ive noticed today two things that are making me return it and probally ask for money back.
The back near the power button feels as if its not glued down when u push it slightly it clicks, this isnt acceptable in a 400 quid tablet
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
Click to expand...
Click to collapse
the power button is designed that way i think.. but the sensitivity on the right is i didn't notice so far.. i felt a little bit sensitive when i first remove the plastic cover on the screen.. i think its due to adhesive on the plastic cover..
ash6783 said:
Now the screen ive just noticed this when I hold the far right corner the screen shows extreme signs of pressure from back and distorts,its. Only does it along the left hand side.
Has anyone else noticed these problems
Click to expand...
Click to collapse
yep. This is a downside of thinnes ( It lacks rigidy a bit cause it shell made of plastic not metal as in ipad. But the plus side it is lightweight.
Let me start by saying that i bought this phone only 3 days ago and these are the problems I've found with it.
1. The Second screen back light issue. This is a common problem among many lg v10 users as i have noticed, and i have that same problem too. to the extreme left of the second display it is brighter than the rest but only when it is off. I do not find this very annoying since i do not use the second display for reading my notifications while it is off. i mostly use it when the screen is on
2. In addition to that, the power button/ fingerprint scanner combo is completely garbage, as in the actual clicking. the button seems loose and when i click it, it squeaks. Also, when i run my finger up and down the power button it wobbles and has the same annoying squeak.
3. The charging port is loose. Not so much that the cable could slide out not in that axis, but it moves side to side freely and up and down. this worries me because i think that if i put too much pressure on the cable the port could break somehow.
4. The steel bezels are nice and stuff but the gaps, are uneven at the bottom left, the metal bezel is like bent and you can easily see through it. also at the back when you pop in the cover it seems like it doesn't align with the bezel. but that might just be my ocd lol
This phone in my opinion is great the best phone I've had. but its just that these things are what let me down. This phone is great but they absolutely ruined it with the quality control. note* my batch is from January 15, 2016
U probably just got a bad one. Sometimes, they make it thru the quality control somehow. I would return it until u get the one ur satisfied with.
Sent from my LG-H901 using Tapatalk
youngpettyboi said:
U probably just got a bad one. Sometimes, they make it thru the quality control somehow. I would return it until u get the one ur satisfied with.
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Yeah I think I should but I'll wait until the weekend and decide if I should change it.
Probably a good idea. The flaws won't change. I have the lightbleed on the 2nd screen, but I never notice unless it's absolutely pitch black where I am and the screen is off. It doesn't annoy me tho.
Sent from my LG-H901 using Tapatalk
YMartin said:
This phone in my opinion is great the best phone I've had. but its just that these things are what let me down. This phone is great but they absolutely ruined it with the quality control. note* my batch is from January 15, 2016
Click to expand...
Click to collapse
I like the phone, maybe I love it. I have the same problem with the residual light on the left of second screen. (phone batch 26 Oct.2015) But, what I dislike the most:
1. The lack of a LED on the front.
2. The second screen, about my opinion is useless until then a developer create an xposed apk for a flashing light on second screen when I loose a call.
3. The fingerprint sensor is useless too for me.
4. Volume of the speaker is not too loud.
But, I like the size and the shape of the phone. It is a catch eyes everywhere I go. Benchmarks are very good for a Snapdragon 808. The screen is very fluid. And the most, the camera and his software are great; you believe or not I compared in photoshop pictures from an expensive Sony semiprofessional DSLR camera with photos made with my V10 and the overall quality are quite the same. It's the best phone I ever had (and I had a lot of top level androids)
I don't want to change it, even on a G5!
H961 dual SIM, rooted, debloated.
The light bleed is a common issue, but everything else sounds like your phone was assembled incorrectly, you should exchange it
Okay so today I was wondering if I could find any more nit picky problems and noticed that the back cover did not sit flush with the buttons and that if I pushed it down it became flushnot a big issue but it bugs me when I'm turning up the volume or turning on the phone
thisisjason said:
The light bleed is a common issue, but everything else sounds like your phone was assembled incorrectly, you should exchange it
Click to expand...
Click to collapse
Well I exchanged a week ago and now that the time limit to return it is over, it cracked, not from a drop. It just cracked by itself there is a small hair line crack right by the metal rail and if is so annoying I paid good money and I take care of my phones well even if this was made to be tough. It cracked while I was in the car waiting for someone and then out of no where I heard a little pop and I thought nothing about it but after I finished watching the video I noticed it and got so scared I was like"did I drop it" but I did not idk how it managed to break I haven't dropped my phone yet and it just cracked out of nowhere