Hello,
So, I received my Prime on 2/8/12 and I absolutely adore it. However, I have noticed that on the right side of my screen near the bottom, the very edges seem to be able to be depressed just slightly. The best word I can come up with is Spongy. If I press quickly I can hear where the case and the screen come together and click softly. There is no Creaking or anything.
Is this a known defect or is it just a soft spot on the case and there is nothing to worry about? So far I have not received a straight answer on it. It certainly doesn't effect anything. I have decent wifi connectivity in an old Cement Style Apartment and the screen is perfect. I walked in knowing the GPS wasn't going to work and had very little worry or interest in GPS in a tablet.
Thanks for your help!
Miles
I know exactly what you're saying...but I'm almost 100% sure that there's no issue here. It just happens to be a place where there's no clip to fully secure it and it doesn't come together exactly in that location, but it's not going to cause an issue.
That is what I was assuming as well. I wanted to make sure. I am so happy with this tablet thus far, I just wanted to make sure I wasn't looking at a defect. Takes a huge load off my mind and my wife's as well. For as much as we paid for it I would hate to see something small be the cause of some major flaw.
Thank you so much!
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
MilesAeon said:
Hmm, It seems I have a Spongy spot on all sides of my tablet. Right side on the bottom (near where you would hold it in Landscape), On the top near the camera (I can actually feel alot of give here and hear the case clack against it when I even just hold it in Portrait mode), Just below the volume rocker and another beside the Power adapter area.
Sadly I am starting to think this isn't exactly normal. Am I the only one thinking it might be time to head back to office depot?
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After reading this, I checked the spot by the camera, and I have that too. You really shouldn't worry about it though...they're WAY within tolerances for devices of this kind...I mean, it moves like what, 0.001mm?
My first one was the same way as it the one I just got as a replacement (I sent the first one in for an unrelated problem). I wouldn't worry too much about it.
So everyone says not to worry. I am really glad to hear that More people are having this problem than just myself. Yes it is a very slight movement, however, I was worried about it hindering the screen. I called office depot today and they said they would refund me if I wished. I think I will probably call off the refund. It is an amazing tablet and I love it to death. Hopefully nothing worse comes of it as time goes on.
I have a lot of thinking to do I suppose. I kind of feel like if I take the refund I am going to have to take a step backwards, due to the loss of the quad core. Though, between my wifes Dual core and my quad core I see very little difference between the two.
Related
The faceplate for the phone buttons on my Touch Pro is shifting like tectonic plates. The Back button side is flushed with the screen but the Home side is raised a bit like it's bent upwards a bit. Am I the only one with this problem? I walked into a Best Buy to look at the demo and it's all flushed.. even with thousands of hands raping the display unit daily..
Mine is like that to but my back button goes lower
mine is doing the exact same thing. i took mine into bell and they told me that its normal... mind you they were complete f****** idiots. no offence to amyone who works for them. i myself used to sell for them. anyway... i too looked and the display and it was also completely flush. i'm concerned about the reprocutions of long term use...
My Sprint TP has been in exactly the same shape as the original poster's since day 1. I would have refused it initially but just getting the thing was such a pain due to the crappy service I was getting that I just went with it anyway, but it bothers me every time I use it. Does anybody know whether this should be covered under the manufacturers warranty?
My sprint TP is normal .. no issues so far had it for month ..
but reading that scarying me..
hey do you think its just defect ? under my cover says DT08.12.17
guessing day its made ?
Yeah, mine's raised up too... on mine, both sides are raised up with the home side being 1 or 2 millimeters higher. It hasn't seemed to affect the functionality of it. Not sure if mine was like this out of box, but i've had it less than 30 days and just recently noticed it. It won't concern me until the buttons stop working or i have to start pressing harder to activate them.
I just noticed after reading this thread that mine is the same. The home side is higher, where the "back" button is nearly flush. I've only had mine for about two weeks, but it must have been like this out of the box.
Sprint Touch Pro
Mine seems to be even and flush and does not move without my pressing it.
Manufacture Date: 12-2008
I would definitely look into having yours replaced if the plate is shifting around or not flush.
The 3 most annoying things on the phone are the lack of buttons / shortcuts like on my HTC Mogul, battery life (which is fixable with an extended battery), and how hot the phone gets after only a short time of use. Also the volume up/down button gets stuck in the down position occasionally.
So my Prime's screen gets "loose" (clicking sound when I squeeze the front and back of the Prime) around the volume rocker area after I use it for a while. It seems that it spreads farther and farther as I use it longer and longer and after I leave it for a while it goes away.
Also, when I press hard on the screen at aprx 2 inches from to top left pointing towards the center, the screen turns black (not off, but black).
So what should I do? It is not bothersome enough (yet) to send back to Asus for repairs but should I call them to let them know and record the problem on my Prime's serial or something? And do you guys know how long the whole process would take if I send it back to them for repairs (Im in Canada).
Thanks
Mine does that too. I think it's a common characteristic and read about others who have also remarked about it. The TF101 had something similar as well.
_Gir_ said:
Mine does that too. I think it's a common characteristic and read about others who have also remarked about it. The TF101 had something similar as well.
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Does it also only get loose after prolonged us? Is it because of the tablet getting warm?
xGary said:
Does it also only get loose after prolonged us? Is it because of the tablet getting warm?
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Beats me, I've had mine for 3 weeks and it's been about the same all along.
I haven't noticed any clicking on mine, but my screen sticks out from the casing a little bit (evenly - all sides). Does yours stick out, too? I figured it was just a poor design choice by Asus. And if yours does, that could be the reason for the clicking since there's probably some wiggle room.
same issue here near volume button... i hear clicking sounds... made me bit worried...
I was just wondering if anybody else has an issue with loose glass panel towards the edges of your asus transformer prime? In particular folks who just purchased one. There is about a 1/4" of play mostly at the top/left side of the screen around the volume rocker and to a lesser extent on the right side. It's not a lot, but noticable since that's right where you normally hold it.
I already exchanged it for another one at Office Depot, and this new one has the exact same issue. I can't imagine this would be "normal." Maybe just a defective batch? In either case, I haven't noticed any other issues in the 2 days I had the first one.
They both started with S/N# C30KAS...
C1O from office depot reporting in. Have the exact same issue, right out of the box. My case does make it unnoticeable, though. I'd hate to have to rma it for this.
It is not normal. There are little hatches which hold glass to the frame. If they are broken (they are very thin, I guess they can easily be broken on assembly line) there is no way to fix it apart from taking it apart completely and putting some double sided tape. I would, and did, return it.
Sent from my HTC Sensation Z710e using xda premium
omegafiler said:
There is about a 1/4" of play mostly at the top/left side of the screen around the volume rocker
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Do you realize how much that is? (I assume you mean a quarter inch)
I would just return it.
Yes, it's about a quarter inch. Unfortunately it seems as though these 2 were the last in stock... anywhere. But that's kind of what I thought; just seemed odd to have 2 in a row like that. I guess I'll play with it for a few more days to make sure I still like the TF201 in general and return it later (within the return window). Or maybe if they get a new batch in... exchange it again.
I like to see a picture of this. Quarter inch is really massive.
htcplussony said:
I like to see a picture of this. Quarter inch is really massive.
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Yeah, it wasn't good, but it's returned now. Although this 2nd one isn't nearly as bad. In fact, it's only loose on the right side. This is probably closer to an 1/8". So it's doesn't go above the outter bezel.
But I guess the question is whether folks consider any play whatsoever acceptable, normal, or something they even care about. In particular if it's in a case. Not to mention the concern that it might get worse or seperate completely.
omegafiler said:
Yeah, it wasn't good, but it's returned now. Although this 2nd one isn't nearly as bad. In fact, it's only loose on the right side. This is probably closer to an 1/8". So it's doesn't go above the outter bezel.
But I guess the question is whether folks consider any play whatsoever acceptable, normal, or something they even care about. In particular if it's in a case. Not to mention the concern that it might get worse or seperate completely.
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On a good unit there is no play. Actually, there is, but it's so small that you have to be looking for it and even then you'd struggle to find it.
Sent from my HTC Sensation Z710e using xda premium
Had it on a C0 along with light bleed and lint inside the glass...return it 2 days later. Talk about QC...
Sent from my GT-I9100 using XDA
Hmm, maybe I'm just being more picky given the much worse amount of seperation I had with the first device. So here is a quick video I just shot with my phone. Not the best quality, but maybe you guys with "good" primes can let me know what ya think.
Edit: Embed didn't work, so here is the private link.
http://youtu.be/xV6IE16Dj2o?hd=1
I'm having the exact same problem, mine also makes an audible "squeek" when pressed, and the compression is definitely visible. The difference though is that mine came back repaired from when I sent it out for RMA, not a replacement. I'll be getting on the phone tonight with them, as the screen is now also starting to display Mura (which it was sent in for the first time I RMA'd it.), and the screen bleed is getting notibly worse to the point where it is very annoying.
mine is also loose in the upper left hand corner area when held in landscape.
On mine there's still lots of areas I can press down but its under 1mm.
I'm more bummed about dust I now see under the screen. Doesn't Apple laminate the lcd to the screen? Wish Asus done it.
i have the same issue. My wife noticed it and I decided that I could live with it.
Sent from my Transformer Prime TF201 using XDA
To me, this is not a defect. It's definitely an imperfection, but it's not a defect.
goodintentions said:
To me, this is not a defect. It's definitely an imperfection, but it's not a defect.
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I see it kinda the same way... I only notice it from time to time in landscape mode. But sometimes I have to test the whole side to find the spot again.
I'm having a really great time with the device, can't think about returning it for for this imperfection.
I've got the same problem albeit the flex is very small.
Well, I decided to at least order a MoKo folio cover case and see if that minor flex is still going to be an issue for me or not. I already don't like the way it feels carrying it around by itself. The edges make it feel somewhat awkward and uncomfortable. So maybe the case is all it needs. Because other than that, I haven't found any other issues, yet.
The bezel on right side of the screen when holding the Tablet on landscape with 1hand from the right there's agap feeling on my thumb feels like pressing gaps with sound as in seems loose from right defected feeling compared to the left side feel
Is this a universal issue or my device is among the unlucky faulty of ones
Going to recieve mine soon and will let u know how mine feels on the right side.
Sent from my K00C using Tapatalk
Crozar said:
The bezel on right side of the screen when holding the Tablet on landscape with 1hand from the right there's agap feeling on my thumb feels like pressing gaps with sound as in seems loose from right defected feeling compared to the left side feel
Is this a universal issue or my device is among the unlucky faulty of ones
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Click to collapse
Mine does the same, it was one of the first things I noticed. Mine does it when pressing my thumb a bit over the midline, like 40% into the right bezel, measuring from the top right corner and going downwards. The left bezel feels the most solid but the others have creaking spots.
It is not a big deal imo.
brugobo said:
Mine does the same, it was one of the first things I noticed. Mine does it when pressing my thumb a bit over the midline, like 40% into the right bezel, measuring from the top right corner and going downwards. The left bezel feels the most solid but the others have creaking spots.
It is not a big deal imo.
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since you've mentioned this , im going today to check Sony Electronics here in UAE and test their demo to see if this is a universal issue , its an issue of irritation from its solidity coming from sony this hurts their name. if people accept keeping the condition this way then handling the device will sway from the comfort level of slick solid feel by time.
I don't have that issue with my Xperia Z2 Tablet
I have this issue. Makes a creaking sound when I pinch the tablet on the right side. Did not do this when I first got the tablet but started a couple days ago. Did not seem to affect the water proofing but I only tried running it under a faucet.
Can we warranty this?
gigafast said:
I have this issue. Makes a creaking sound when I pinch the tablet on the right side. Did not do this when I first got the tablet but started a couple days ago. Did not seem to affect the water proofing but I only tried running it under a faucet.
Can we warranty this?
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I'm getting a replacement
Crozar said:
I'm getting a replacement
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I just returned my Z2 tablet and got a reinbursement.
My unit started to have very noticeable rippling artifacts and flashes on the right edge when I was holding the tablet landscape with my right hand. Not always, but far from subtle when it happened, and I do not think I was gripping unreasonably hard. Additionally, holding the tablet from the right edge would sometimes wake up the tablet as if I had double tapped the screen.
It could be my unit but it looked like a weakness in its design so I do not trust the build quality of this model for the long term though I liked everything else about it.
I received my z2 tab today and the right bezel seems fine. No clicking or Halloween feeling to it.
Sent from my SGP511 using Tapatalk
brugobo said:
I just returned my Z2 tablet and got a reinbursement.
My unit started to have very noticeable rippling artifacts and flashes on the right edge when I was holding the tablet landscape with my right hand. Not always, but far from subtle when it happened, and I do not think I was gripping unreasonably hard. Additionally, holding the tablet from the right edge would sometimes wake up the tablet as if I had double tapped the screen.
It could be my unit but it looked like a weakness in its design so I do not trust the build quality of this model for the long term though I liked everything else about it.
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so did your reimbursed set have the same sound? I'm hearing it on mine now. =\
sebastiny said:
so did your reimbursed set have the same sound? I'm hearing it on mine now. =\
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I got a refund. Got my money back and I no longer have a Z2.
I recomend that prospective buyers try it at several stores so they get a feeling of its average build quality and buy at one that allows refunds just in case.
I am disappointed by the build quality and I wish those 50 grams they saved from the first Z were used to reinforce the body instead. The original Z tablet was light enough already.
In all other regards, however, the tablet was the best Android tablet experience you can buy.
Crozar said:
I'm getting a replacement
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How's your replacement? still have the sound??
sebastiny said:
How's your repla
cement? still have the sound??
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im waiting for comtel to give me one since they sent it to sony asia and perhaps this week if not im getting the money back and find another retailer to buy a new one and give u guys feedback for sure
No other owners facing same issue?
ok I just got my new replacement I think this issue is from the production line or somehow its a design flow, this is the 2nd one im feeling and it feels diffrent then my first, the first that I had replaced had the issue from the right side and now this one has the issue from the left side but its diffrent, no more crackling sound under the bezel, but this is just like a loose feel more over then the one from the past, I guess the more tighter they make it the more crackling sound u will feel when handling device. I still didnt test the touch screen and water proof, im going to be using this daily on water and give a later feedback on touch screen and anything else, atleast its less frustrating then my previous one which kept sketching crackling sounds on the right side of the bezel whenever I pick it up with 1 hand from the right.
OK until now was under water for 15min lots of bubbles was coming out of it from the bezel where their was no port it was weird unlike the first one. Its not an iPad the gaps loose feeling from the design is the only problem. The back feels is not enforced proper to the whole build quality. It's like ablowfish,medium pressure presses can make you feel the sway of the build qualities loosness of the chassis /back. &screen
Water goes in the bezel feels heavier after its set under water and I am not sure please verify with your tablet
New update...
Yes water goes in just verified now the crackling sound is back when it used to be a gap of air is now a crackling sounds. The bezel body of this build design is not reinforced perfectly. This is an obvious glitch Sony please wake up.
If u guys want I can demonstrate what I mean and how I knew water goes in from the right side of this tablet.
Once I diped it in my bath tub theirs bubbles lots of little bubbles coming from the upper right edge of the bezel... Meaning air is released....
Their was no sound when I used to carry this tablet with ( one hand) from the (right side edge) on Landscape
But now that first issue still arises..
It's the same issue with the one I had replaced.
Sony is not aware of this issue please help shoutcast to people like Engadget and the review people to reach Sony since Sony support line and emails are dense to react to whom.
i have a same problem on my LTE version SGP521. feels like cheap poorly made device when I hear that cracking sound and I have a feeling that could compromise water tight seal. I talked to sony support and they gave me retarded respond saying give it a time. WTF Sony???
I'm gonna start calling them up until I get replacement I'm not waiting this will not get fixed itself magically.
Myne is same model tablet , the sgp is Singapore base and this issue is the same issue that z2 phone owners are experiencing in Singapore.
if u Google gap screen z2 Singapore, the results will show z2 phone owners 2months ago complaining about the gaps and water resistant.
Sony did not fix Singapore past problem with the z2 phone owners, if this issue is just Singapore I hope so then I'm returning my tablet and ordering one from UK or USA.
Let me start by saying that i bought this phone only 3 days ago and these are the problems I've found with it.
1. The Second screen back light issue. This is a common problem among many lg v10 users as i have noticed, and i have that same problem too. to the extreme left of the second display it is brighter than the rest but only when it is off. I do not find this very annoying since i do not use the second display for reading my notifications while it is off. i mostly use it when the screen is on
2. In addition to that, the power button/ fingerprint scanner combo is completely garbage, as in the actual clicking. the button seems loose and when i click it, it squeaks. Also, when i run my finger up and down the power button it wobbles and has the same annoying squeak.
3. The charging port is loose. Not so much that the cable could slide out not in that axis, but it moves side to side freely and up and down. this worries me because i think that if i put too much pressure on the cable the port could break somehow.
4. The steel bezels are nice and stuff but the gaps, are uneven at the bottom left, the metal bezel is like bent and you can easily see through it. also at the back when you pop in the cover it seems like it doesn't align with the bezel. but that might just be my ocd lol
This phone in my opinion is great the best phone I've had. but its just that these things are what let me down. This phone is great but they absolutely ruined it with the quality control. note* my batch is from January 15, 2016
U probably just got a bad one. Sometimes, they make it thru the quality control somehow. I would return it until u get the one ur satisfied with.
Sent from my LG-H901 using Tapatalk
youngpettyboi said:
U probably just got a bad one. Sometimes, they make it thru the quality control somehow. I would return it until u get the one ur satisfied with.
Sent from my LG-H901 using Tapatalk
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Yeah I think I should but I'll wait until the weekend and decide if I should change it.
Probably a good idea. The flaws won't change. I have the lightbleed on the 2nd screen, but I never notice unless it's absolutely pitch black where I am and the screen is off. It doesn't annoy me tho.
Sent from my LG-H901 using Tapatalk
YMartin said:
This phone in my opinion is great the best phone I've had. but its just that these things are what let me down. This phone is great but they absolutely ruined it with the quality control. note* my batch is from January 15, 2016
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I like the phone, maybe I love it. I have the same problem with the residual light on the left of second screen. (phone batch 26 Oct.2015) But, what I dislike the most:
1. The lack of a LED on the front.
2. The second screen, about my opinion is useless until then a developer create an xposed apk for a flashing light on second screen when I loose a call.
3. The fingerprint sensor is useless too for me.
4. Volume of the speaker is not too loud.
But, I like the size and the shape of the phone. It is a catch eyes everywhere I go. Benchmarks are very good for a Snapdragon 808. The screen is very fluid. And the most, the camera and his software are great; you believe or not I compared in photoshop pictures from an expensive Sony semiprofessional DSLR camera with photos made with my V10 and the overall quality are quite the same. It's the best phone I ever had (and I had a lot of top level androids)
I don't want to change it, even on a G5!
H961 dual SIM, rooted, debloated.
The light bleed is a common issue, but everything else sounds like your phone was assembled incorrectly, you should exchange it
Okay so today I was wondering if I could find any more nit picky problems and noticed that the back cover did not sit flush with the buttons and that if I pushed it down it became flushnot a big issue but it bugs me when I'm turning up the volume or turning on the phone
thisisjason said:
The light bleed is a common issue, but everything else sounds like your phone was assembled incorrectly, you should exchange it
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Well I exchanged a week ago and now that the time limit to return it is over, it cracked, not from a drop. It just cracked by itself there is a small hair line crack right by the metal rail and if is so annoying I paid good money and I take care of my phones well even if this was made to be tough. It cracked while I was in the car waiting for someone and then out of no where I heard a little pop and I thought nothing about it but after I finished watching the video I noticed it and got so scared I was like"did I drop it" but I did not idk how it managed to break I haven't dropped my phone yet and it just cracked out of nowhere