I brought a rubber case suround from my HTC HD ( expansys.com) , they sent me an email saying :
" I'm sorry for the delay in your order. Demand for the cases has been very high and we have had a lot of backorders predating your own.
We should receive enough stock to fulfill your order in about 2 weeks. Thank you for your patience.
Regards,
Robert
************************************************************
eXpansys UK Ltd, Rutherford House
40 Pencroft Way, Manchester Science Park MANCHESTER, M15 6SZ, UK
Registered in England and Wales No. 2870061 VAT Number: GB781498191
mmm
They sent me an email today saing the same thing , I would cancel the order but I need a good cover for my phone ...
dgattenb said:
They sent me an email today saing the same thing , I would cancel the order but I need a good cover for my phone ...
Click to expand...
Click to collapse
I recommand this to you. I use it and the phone look superb, slim and my phone is also protected
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWNX:IT&item=110360912682
mmm
Thanks .. they said they were going to post it to me next day delivery .. this was yesterday .. mmm not buying from them again
Yea they got me also. . . and every time i call they keep telling me another two weeks to a month before they even receive the cases. . . It has been over a month since i ordered it (feb 27th to be exact) I'm pretty pissed to say the least
Expansys are very good if the item is in stock. My advice is, if it's out of stock, just cancel your order immediately. They always have a stock expected date and it just keeps getting put back. You can wait for months!
case
----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: 21 April 2009 08:49
To:
Subject: eXpansys order reference 93LW-XXXXXXXXXXXXXXX
Dear Customer,
Reference to your recent enquiry.
As your order has been dispatched using Royal Mail recorded delivery, This does not guarantee next day arrival.
Recorded delivery is classed as first class post. Therefore can Sometimes take up to 5 working days for arrival, in some cases longer.
Also there is no tracking available on this postage.
However, if you do not receive anything after 15 working days of dispatch, we can then claim this as a lost item.
We do apologize for any inconvenience that this delay has caused.
Regards
Naseem
Related
Ordered Dec 23rd: Merimobiles
Still nothing, customer service says if I don't see it by this weekend they will send me a new one. Plus it just so happens I sent in that rebate for the free dock and paid the investment of $10.50 to the U.S.Merchants. I have yet to see either one. Anyone in the same boat still? When all is said and done I might have 2 docks. Unless we have another snow storm.
Label/Receipt Number: **************
Service(s): Registered Mail™
Status: Foreign Acceptance
Your item was accepted in HONG KONG on January 15, 2011 at 4:36 pm. Information, if available, is updated periodically throughout the day. Please check again later.
I plan on turning this whole situation into a game, which ever one gets here first will be showered with gifts and pampered. The latter with have to endure the heart ache and smells of being the charger for in the kids bathroom or a ice scraper, snow shovel ect.
Why can't they get more of this stuff in the US? They should be all over EBay by now!
Try checking your tracking number against whatever your mail provider is (mine showed up on CanadaPost).
If it still doesn't turn up I would raise an issue with paypal/your credit card company. Merimobiles has lied to me about shipping details, there's no reason for them to have your money.
I have ordered two items from china in January. One cleared Shenzen on 1/15 and I got it on 2/6. The other cleared on 1/23 and I got it on 2/8
It seems things have really slowed down from there on china post airmail
Merimobiles is a terrible vendor. They are doing the same bs to me (even after completely admitting that the shipping problem is thier mistake). They are a bad company that doesn't take care of its customers. I highly suggest that everybody avoids doing business with them.
Swyped from my VEGAn-TAB-v1.0.0B5.1
I will avoid them. Thanks.
Just total got mine a minute ago. Ordered from merimobiles dec 26th. I live in são Paulo Brasil.
sixvoltsystem said:
Ordered Dec 23rd: Merimobiles
Label/Receipt Number: **************
Service(s): Registered Mail™
Status: Foreign Acceptance
Your item was accepted in HONG KONG on January 15, 2011 at 4:36 pm. Information, if available, is updated periodically throughout the day. Please check again later.
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Click to collapse
I order on the 12/26 and have the exact same as the above, with the exact reply from merimobiles about shipping another if I don't get it by this weekend. Unless they overnight it why would I expect that a second one would make it to me.
unnerv00 said:
I order on the 12/26 and have the exact same as the above, with the exact reply from merimobiles about shipping another if I don't get it by this weekend. Unless they overnight it why would I expect that a second one would make it to me.
Click to expand...
Click to collapse
I ordered my Dock 12/30/2010, received a "Your Order Has Shipped" email on 1/19/2011. Got my Tracking Number and this is what was reported:
Destination - United States of America
The item (RB176555762HK) is being processed for departure from Hong Kong as of 22-Jan-2011.
It looks as though it is still being processed! I sent an email to [email protected] so they could explain the status delay. No response 2nd request was sent today.
EKS
FWIW - I ordered a Leather Case w/ USB keyboard & Mini Bluetooth QWERTY keyboard w/ touchpad and laser pointer from Ankaka.com January 6, 2011.
The tracking system provided this response:
Destination - United States of America
The item (RT083003489HK) left Hong Kong for its destination on 17-Jan-2011
So, my Ankaka items are officially in the mail and should arrive San Jose, CA any day. My merimobiles.com Docking station is still in Hong Kong being processed for departure.
It seems that merimobiles choose the cheapest delivery option each time they ship something. Like they try to accumulate packages to make one huge shipment to US for less money.
If you go to the USPS web site and under tracking teb enter the track number, you can see progress once they receive it.
Damn... did you all forget it's a slow boat to/from China?
My dock took almost 30 days to arrive from Merimobiles. It was a race between the doc and usb keyboard case I ordered. The doc won by 3 days.
I decided to e-mail them being as nice as I possibly can here is the reply e-mail:
hi sir,
sorry for the matter.
the tracking number is: RB*********HK
please ask your local post of it.
if you dont get it next weekend. we will ship another one to you again. ok?
thank you.
Regards,
Janey
www.merimobiles.com
Then:
hi sir,
we asked the post and they told us that time because of the bad weather. all packages delayed about 2weeks. the package is on the way to your country now. if you dont get it next weekend. we resend you another one again or refund you. ok?
thank you.
Janey
www.merimobiles.com
I got a few emails from Janey too. I already did my venting on another thread, but this company is horrible. I think that their support people are all the same person. Always say sir. Always is all lower case. Always bad grammar and you are lucky if the sentence make any sense. The last response I got six days ago said that they would check on my order, but crickets since then.
Then I call up US Merchants to see why I still haven't received my rebate dock from 11/26 purchase and they say that they are having trouble getting the docks from Viewsonic and it will be at least another couple weeks before they get them.
I am livid.
Merimobiles Answer to your threads
Hi we know many docking stations where delayed in the regular mail during the months of December and January. As you know this is a free shipping item rated at 14-21 business days. During those months there has been many delays in the regular mail. We can assure you we ship them promptly. The situation is now alot better and most packages are arriving promptly in the advertised time and the regular time that it should take by regular mail. We do care alot about our customers. We do have a policy when it takes over 1 month we reship or refund. Many people have received there docking stations already. Shipping times are back to normal, and contrary to what 1 member claimed we don't chose the cheapest way possible to ship, its a regular mail shipping item like any other item, and every year during the holiday time there is always delays in the mail. Things are back to normal now, we can assure you on our part we ship them promptly, its unfortunate some people had to experience delays from the mailing system. If you have any comments or questions please feel free to contact us. And no there is more than 1 person answering the emails in contrary of what 1 member claimed.
thank you
Philip
merimobiles-philip said:
Hi we know many docking stations where delayed in the regular mail during the months of December and January. As you know this is a free shipping item rated at 14-21 business days. During those months there has been many delays in the regular mail. We can assure you we ship them promptly. The situation is now alot better and most packages are arriving promptly in the advertised time and the regular time that it should take by regular mail. We do care alot about our customers. We do have a policy when it takes over 1 month we reship or refund. Many people have received there docking stations already. Shipping times are back to normal, and contrary to what 1 member claimed we don't chose the cheapest way possible to ship, its a regular mail shipping item like any other item, and every year during the holiday time there is always delays in the mail. Things are back to normal now, we can assure you on our part we ship them promptly, its unfortunate some people had to experience delays from the mailing system. If you have any comments or questions please feel free to contact us. And no there is more than 1 person answering the emails in contrary of what 1 member claimed.
thank you
Philip
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Click to collapse
Philip:
Thank you for your reply. I didn't start this post to defile Merimobiles. That was not my intention. I was stating I had both Merimobiles and U.S.Merchants both sending me docks since Dec. of 2010 and have not seen either one and was wondering if others had received theirs yet. You do however get a +1 for lurking the XDA forums. Janey has been nice answering my questions and she did state that if I didn't get it by this weekend that I could have you guys refund or resend it to me. So I'll correspond with her later this afternoon if I haven't seen it.
One plus on still not receiving a dock from merimobiles, where my order was placed on 12/26. I read the statement above with respect to bad weather. Didn't we hear a similar story from another supplier of cases? Basically I don't accept the weather argument....
Any advice on how to proceed with a refund request?
sixvoltsystem said:
Philip:
Thank you for your reply. I didn't start this post to defile Merimobiles. That was not my intention. I was stating I had both Merimobiles and U.S.Merchants both sending me docks since Dec. of 2010 and have not seen either one and was wondering if others had received theirs yet. You do however get a +1 for lurking the XDA forums. Janey has been nice answering my questions and she did state that if I didn't get it by this weekend that I could have you guys refund or resend it to me. So I'll correspond with her later this afternoon if I haven't seen it.
Click to expand...
Click to collapse
vsc said:
One plus on still not receiving a dock from merimobiles, where my order was placed on 12/26. I read the statement above with respect to bad weather. Didn't we hear a similar story from another supplier of cases? Basically I don't accept the weather argument....
Any advice on how to proceed with a refund request?
Click to expand...
Click to collapse
I request a refund throw PayPal. And they refound me the whole 45USD.
how to get a refund
Hi for anyone who has not received there docking station and its been over a month, please email us and we will send you another one and upgrade the shipping to express shipping, we can of course refund your order as per your request, thank you for your time
Philip
Hey guys, I got sucked in with the 6% cashback offer a few weeks back from Expansys, thinking that they would definitely be sending out the SGII on launch day, but at the moment they're saying that the phone 'should' arrive to them in ELEVEN days!
What a joke.
Anyone else going to cancel their Expansys order and go with Clove/Handtec?
It says 5 days here: http://www.expansys.com/samsung-i9100-galaxy-s-ii-16gb-209114/
I also got an email from expansys today that said they are shipping out the phones on tuesday (which incidentally is 5 days from now).
It does say 10 days in the order tracking tool for my order though, but that is because it's got the wrong product code in the order tracking (asked them about this in an e-mail a couple of days back).
May 2nd is also a bank holiday in the UK so that's probably why they are sending them out on the 3rd.
This is the e-mail I got:
Expansys said:
Dear Customer,
We are glad to announce that the first delivery of Samsung Galaxy S
II devices will be done next Tuesday.
Please have in mind that despite what has been first communicated,
Samsung informs that the Galaxy S II does NOT feature an NFC chip.
If further to this new information you wish to cancel or freeze your
order please contact us.
Kind Regards
Order Processing
eXpansys
Click to expand...
Click to collapse
Edit:
When I look at the wording they might even mean that the first phones will be delievered on tuesday and not sent, guess we'll see by tuesday.
SBS_ said:
It says 5 days here: http://www.expansys.com/samsung-i9100-galaxy-s-ii-16gb-209114/
I also got an email from expansys today that said they are shipping out the phones on tuesday (which incidentally is 5 days from now).
It does say 10 days in the order tracking tool for my order though, but that is because it's got the wrong product code in the order tracking (asked them about this in an e-mail a couple of days back).
May 2nd is also a bank holiday in the UK so that's probably why they are sending them out on the 3rd.
This is the e-mail I got:
Edit:
When I look at the wording they might even mean that the first phones will be delievered on tuesday and not sent, guess we'll see by tuesday.
Click to expand...
Click to collapse
Yeah i bet they will be deliverd tuesday, mines with Gum Mobile and they sending them 2mrw for delivery tuesday so sounds like its a few companys doing it.
SBS_ said:
It says 5 days here: http://www.expansys.com/samsung-i9100-galaxy-s-ii-16gb-209114/
I also got an email from expansys today that said they are shipping out the phones on tuesday (which incidentally is 5 days from now).
It does say 10 days in the order tracking tool for my order though, but that is because it's got the wrong product code in the order tracking (asked them about this in an e-mail a couple of days back).
May 2nd is also a bank holiday in the UK so that's probably why they are sending them out on the 3rd.
This is the e-mail I got:
Edit:
When I look at the wording they might even mean that the first phones will be delievered on tuesday and not sent, guess we'll see by tuesday.
Click to expand...
Click to collapse
I got the same email from Expansys France.
I have ordered a T-Mobile upgrade thru BuyMobilePhones.net. Having never heard of the company before I was a little cautious. They do however have one of the best deals I've found for my situation:
600 mins
500 texts
500mb internet
18 months
£30 a month
19.99 for the phone
The closest mobiles.co.uk have got is £35/m and £50 for the phone. And as its an upgrade I don't have to fanny about changing my number over which is a Brucey bonus.
..........
I rang on bank holiday Monday and spoke to a bloke who basically said he cant do anything today as its a BH and he would be on the phone to T-Mobile for too long and he took my details and would call back Tuesday. 'Hmmmmm' I thought, and agreed.
I got a bit antsy in my pantsy so rang back an hour later. I spoke to another bloke who took my details and said he'd ring back in ten mins after speaking to T-Mobile, he took the telephone password for my account (the one you tell the operator when you ring up), I was a bit apprehensive but gave it too him anyway (I have changed it now). He rang back after about 20 mins and said its gone through and I should expect delivery on Wednesday. I said goodbye but was still suspicions.
I then rang T-Mobile an hour later and asked if there had been any changes to my account. They told me a dealer rang up questioning an upgrade to a Motorola Milestone but nothing had been put through. I rang back BMP.net but they had all gone home.
So I rang them today(Tuesday) and spoke to the same bloke and he said they have to put it through as a milestone to get the best deal. 'Fair play', I thought, but the big question is will I still get it tomorrow (Wednesday). He told me that he thought there would be enough stock in for my order but there may not be and I may actually get it Thursday.
I have just rang up T-Mobile (Tuesday 18:20) to ask if any upgrades had been put through on my account and they said 'No'. I will call BMP.net a call tomorrow (Wednesday) at 09:00 to chase it up again.
..........
The best number to call is 01773 522308.
Anyone else dealt with them before?
I've had a the same order as yourself, but it's been stuck on the processing stage since yesterday morning when I click on order status.
How long did yours take to process?
As mines an upgrade I don't get access to that part of the site
No worries, not sure processing should take this long. I have emailed them this morning regarding the issue but still no reply.
Give the above number a call 0900-1730
Will do, tomorrow, cheers
Let us know how you get on
I had a 'mare with Buy Mobile Phones a while back. Ordered a new phone, they dicked me about, finally sent it, when it arrived the box was open, so I sent it back and they told me they wouldn't accept it because the phone was 'used'.
I had to scream, shout and threaten them with the office of fair trade before they'd even concede that it was them that opened it (or someone previously); and even then they gave me the old 'as an act of good faith' line. They are, without doubt, the murkiest phone shop I've ever used.
I wouldn't trust them any further than I could push them with my piss.
Hi there,
I ordered with buymobilephones.net and my order was dispatched yesterday and is out with City link for delivery tomorrow - so they are definitely legit.
Many thanks
The confirmation email says delivery, sadly the tracking number isnt tracking. Will phone cancel tomorrow if no delivery.
Sent from my GT-P1000 using XDA Premium App
Got the same deal as thread starter, got tracking info via email from BMF. Should be with me tomorrow.
Any problems I have had to date had been delt with swiftly!
Did anybody have a slow order processing, mines been nearly 2 days.
I also ordered the same deal as the first poster and I have a tracking number for City Link that is giving Wednesday as the delivery day with it currently underway to the delivery depot.
I ordered it 'new' despite being eligable for an upgrade with t-mobile. A new number for the specified deal appeared on my existing account ( a couple of my kids also have t-mobile contracts on my account) on Saturday along with the dispatch e-mail.
Therefore all looks OK.
pmt32577 said:
I also ordered the same deal as the first poster and I have a tracking number for City Link that is giving Wednesday as the delivery day with it currently underway to the delivery depot.
I ordered it 'new' despite being eligable for an upgrade with t-mobile. A new number for the specified deal appeared on my existing account ( a couple of my kids also have t-mobile contracts on my account) on Saturday along with the dispatch e-mail.
Therefore all looks OK.
Click to expand...
Click to collapse
How long was your order processing for mate.
I also ordered the same deal and got a city link tracking number which isn't tracking, but I'm told delivery is due tomorrow.... fingers crossed but will cancel and get elsewhere if any problems.
what day did u guys order+ new order or upgrade?
vinokirk said:
what day did u guys order+ new order or upgrade?
Click to expand...
Click to collapse
New contract, but intend to port line from another network
vinokirk said:
what day did u guys order+ new order or upgrade?
Click to expand...
Click to collapse
New contract, porting over from three , on the same deal as the OP. If the phone arrives.trackung link still not working
Sent from my GT-P1000 using XDA Premium App
owz206 said:
How long was your order processing for mate.
Click to expand...
Click to collapse
I ordered on 11th of April and my order was 'processing' until Saturday.
This was a new order.
Status is now that it is on the delivery van. Unfortunately I won't be there to receive it today and touch and go whether there will be anybody at home at all, so may have to wait an extra day.
Just had an email response to say that they have a massive backlog of orders for the galaxy s 2 and that is the reason for the delay in processing my order.
I recently received an email from Clove.co.uk (had pre-ordered from this site) that this week's shipping is delayed.
They wrote: "The first stock was due to arrive this week. However we have today had confirmation that stock has been delayed.
The first shipment of stock is now expected to arrive week commencing 12th March".
Can't wait for this beauty..
Sent from my X10 using XDA App
Same as handtec. If Sony wants to be number one they have to sort out their supply chain!
Sent from my X10 using XDA
I hope I am not waiting another week for my phone, I have been waiting for this phoen for the past 3 weeks!!!!
GalaxyS2R said:
I hope I am not waiting another week for my phone, I have been waiting for this phoen for the past 3 weeks!!!!
Click to expand...
Click to collapse
If you've ordered from the UK you're unfortunately out of luck. Can't wait to put my hands on it
Sent from my X10 using XDA App
Gah.... I am trying to balance patience with excitement for a new device like this.
I am in Canada, so lets say the best case is they start shipping mid week next week, then I am still looking at 2 weeks away
IF it isn't delayed or sold out on the first shipment.
Yep I have ordered from carphone warehouse for £429.95 offline. Damn man kmt, i hate when phones get delayed. I mean i am currently using a 5800 with a poor touch screen because I sold me xperia play and sgs2 last week to raise money to buy this beauty because i thought it would be here this week. I could have atleast held onto the sgs2 until ending of this week if i knew this was going to happen. Now i have to suffer with this 5800 with poor touchscreen til atleast next week. arggggghhhhhh
By looks of it, it is delayed to shops, where you can buy phone, not take it on contract. I might call phones4u uk tomorrow.
I spoke to Phones4U UK just now (via chat). Here is a transcription of the chat:
Please wait. An operator will be with you shortly.
Saiqa A:
Hello Lucas. My name is Saiqa A how can I help you?
Lucas:
Hello, I have one quick qestion.
Lucas:
*question.
Lucas:
Some shops in uk selling phones without contract have just informed clients that there is a delay getting Sony Xperia S in stock.
Lucas:
Does phones4U have them in stock already or you also have a delay getting them in stock.
Saiqa A:
Hello Lucas, Our delivery is scedualed for the 09/03/2012.
Lucas:
So I assume there won't be any delay, otherwise I think you would be informed about delay?
Saiqa A:
There is currently not a delay. If this was to change we will be contacting you via email.
Lucas:
I see, thank you very much for that.
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Click to collapse
I did not get any e-mails from Phones4U UK since order, so finger crossed.
I am due upgrade with TMobile, UK, just spoke to them, was informed they are expecting stock in on Fri 9th, however prices/tarrifs will not be available untill Sun 11th for new orders shipping out from them on Mon 12th. They have booked me a call back from themselves this Sun. I shall wait and see.
Please use this thread here No need for duplicate threads.
It's available here.
Order before 6pm for despatch today.
I've cancelled my Google Play order to order this one instead!
EDIT: I'd suggest using PayPal. Otherwise you may get this email: [see attachment]
EDIT 2.0: Re-ordered with PayPal address, I'll let y'all know what happens.
EDIT 2.5: They accepted PayPal... But they didn't accept my shipping address for some reason.
EDIT 3.0: I should look before I leap. The watch is now out of stock. Plus you can only use paypal. Even then, they might contest your delivery address. This is only really worth it if Google doesn't ship to your country. Otherwise, I'd suggest waiting for Google to stock them.
I've cancelled my Mobile Fun order and re-ordered from Google.
PSSST. Hey you. Yes, you! Use NEWCLOTH as a voucher code to get a free microfibre cloth worth about £4!
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
Hm, I'd rather buy it from google, I like being loyal
J
Sent from my D6503 using XDA Free mobile app
dunjamon said:
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
Click to expand...
Click to collapse
I've ordered from them before, yes.
Never an electronic item though, just the occasional case. They seem alright, plus you can get a free microfibre cloth if you use a certain voucher code (I forget what).
Ordered mine straight away, as the pre-orders I saw in The Netherlands were €300,- (Total Bull**** right?)
used your voucher, worked indeed.
Now time to wait. :victory:
My order's been updated to "queued for processing"! :fingers-crossed:
Edit..."Our warehouse team are picking your order" :fingers-crossed: :fingers-crossed:
_MinusZero_ said:
It's available on MobileFun. I can't provide a direct link because of my post count.
Click to expand...
Click to collapse
Thanks for that. Just ordered one and cancelled the Play Store order. Hopefully it's not a mistake
Ordered yesterday at about 16:30 for delivery before 1pm today and here I sit...counting my steps and replying to texts cos there's not a lot else you can do with it yet......lol
MobileFun attach a letter to the box explaining that you shouldn't get it until the 7th because it won't be fully functional until then but they want you to have it early so you're ready to go etc.
Nice of them.
Cool! First impressions? Mine's showing as packing ready for despatch now.
how about ordering it for outside UK? are they trustworthy?
Ordered mine to. Mobilefun are trustworthy, often used by the guys at MoDaCo.
I used paypal and DPD next day, we will see what happens.
This was the email I got:
This email acknowledges the order you have placed online. We will email you again to confirm shipment when your order is processed, which will be within the next working day. Orders paid for before 6pm weekdays are shipped the same day providing the items are in stock.
Order Summary
Qty. Product Price Each
1 44653 LG G Watch for Android Smartphones - Black 159.00 GBP
Estimated despatch for the above products: Today, Wednesday 2nd July 2014
Shipping Method: DPD Next Working Day Parcel
Tracked service which is guaranteed to arrive the next working day (Monday to Friday) if ordered by 5 PM (not available to the Channel Islands)
Shipping Cost:6.99 GBP
Order total is 165.99 GBP, including 27.66 GBP VAT at 20%. A VAT invoice will be sent out with your order.
I have NO loyalty to Googles Play Store. Returning seems like a nightmare (many issues with my faulty N10) and the delivery charge is a rip-off.
And.... they're gone
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
^I hear you. I've just sent them my "thoughts" on the matter. That said, I've had a good few things from them in the past with now bother so I'm cutting them some slack. Their stock level calculations are obviously not to be trusted so I'll certainly think twice about ordering from them again.
_MinusZero_ said:
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
Click to expand...
Click to collapse
Same here, cancelled my order. pre-ordered it from a shop in The Netherlands.
Selling a device saying it will be dispatched immidiatly and then say "oh its out of stock". not too impressed with that.
(As a web developer, I also find it a weird way of doing it. A proper system would be a count behind the article and every time someone purchases it the count goes count -1. till the point it has to say its out of stock.)
Well pre-ordered from Coolblue (if you live in The Netherlands), Delivery date: 8 July
Northernmost said:
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
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Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
shadowgolf said:
Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
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That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
Northernmost said:
That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
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Thanks, I feel bad now, as though I'm taking your watch! Still not convinced they won't throw a spanner in the works though...
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It's not your fault so don't you worry. It did lead me to just cancel the order completely and take my money (which they still have!) elsewhere. I'll not be ordering from them again!
Well, yep my order also went south. Made my feelings known to them as well.
I think I will wait until next week now, see the first full reviews, make a decision then.