A shout out to anyone with suggestions:
My VX6800 is no longer recognized by any PC with the USB cable. Running DCD3.2.6 and it was syncing fine.....then got interesed in trying Win Mo 6.5 and noticed that my USB port on my unit is not recognized my my operating system at all. Plug it in and nothing, no windows ding nothing. Tried it on XP and Vista machines. Have searched the net and have tried the following:
a. both selecting and deselecting "enable advanced network functionality"
- with soft reset each time
b. wiped out everything with a hard reset and clean system and the
same.....nothing.
c. one suggestion I have not tryied is using my headphone adapter
between my PC and 6800 (it is at home and I'm out of town)
There was a post about someone with same problem and it turned out to be a faulty pin on their 6800. My questions are:
1. Is there anything else I could try?
2. If I take it into Verizon to check if it is faulty do I have to return to stock?
3. Can I return to stock without USB connection?
-I have done it many times with USB, just not sure if miniSD method
can get me to stock.
Please help....stuck ...looking strongly at the HTC touch pro or what ever verizon is calling it.
Addendum: The cord does charge the unit with USB connection.
Thanks in advance
To avoid the problem of going back to stock vzw, I will buy a new data cable form vzw and test myself.
Does anyone know if the data cable for the touch pro has the same connector and pin out as the Titan?
Since they are discontinuing theTitan the stock on cable could be minimal.
Redownload and install Windows Mobile Device Center (mobile sync) for whatever OS you are running, and install it. I get that problem from time to time, and this always has fixed it for me.
Thanks for the reply,
Sorry, I should have included that. Completely uninstalled and installed twice with no change. Again it is not a problem with software...seams to be a hardware issue since windows itself does not see the Titan.
nanujoe said:
A shout out to anyone with suggestions:
My VX6800 is no longer recognized by any PC with the USB cable. Running DCD3.2.6 and it was syncing fine.....then got interesed in trying Win Mo 6.5 and noticed that my USB port on my unit is not recognized my my operating system at all. Plug it in and nothing, no windows ding nothing. Tried it on XP and Vista machines. Have searched the net and have tried the following:
a. both selecting and deselecting "enable advanced network functionality"
- with soft reset each time
b. wiped out everything with a hard reset and clean system and the
same.....nothing.
c. one suggestion I have not tryied is using my headphone adapter
between my PC and 6800 (it is at home and I'm out of town)
There was a post about someone with same problem and it turned out to be a faulty pin on their 6800. My questions are:
1. Is there anything else I could try?
2. If I take it into Verizon to check if it is faulty do I have to return to stock?
3. Can I return to stock without USB connection?
-I have done it many times with USB, just not sure if miniSD method
can get me to stock.
Please help....stuck ...looking strongly at the HTC touch pro or what ever verizon is calling it.
Addendum: The cord does charge the unit with USB connection.
Thanks in advance
Click to expand...
Click to collapse
Cable is a standard cable with mini-usb connector - available many places. Try that first. If you're not getting the USB registration beep, almost certainly a hardware problem.
If registering but not syncing, also try deleting existing partnerships.
When uninstalling MSDC and reinstalling, make sure to reboot first before reinstalling.
Hope some of this helps.
kosherham51 said:
Cable is a standard cable with mini-usb connector - available many places. Try that first. If you're not getting the USB registration beep, almost certainly a hardware problem.
If registering but not syncing, also try deleting existing partnerships.
When uninstalling MSDC and reinstalling, make sure to reboot first before reinstalling.
Hope some of this helps.
Click to expand...
Click to collapse
Thanks...just confirming what I was worried about. The wiki does cover flashing to stock rom with SD but if it locks up... I am in trouble.
here goes nothing....
That sounds like my phone and im sorry to say i think ur USB port is the culprit i think its a common occurrence on these phones as the USB port on it seees so much usage that it kind of loosens from its soldering joints initially it shows up as random disconnections when u move ur phone while its connected to ur comp then lastly it just stops working period no charging and no connection at all .
You can try the software fixes as if they work great for you but sorrry to say i doubt it.
Related
So, I just got a HTC HD2 and am trying to connect it to the PC. By the way, did the TMOUSA HD2 ever come with a cd?
I have a vista and tried to download the Activesync 4.5 but it won't allow as I am suppose to download Windows Mobile Device Center. So, I download WMDC and installed it. I plug in the phone and all I get is "USB Device Not Recognized" . PC doesn't detect it.
I have searched everywhere and tried everything but can't seem to get it going. I haven't anything solid to get it to work.
I tried:
-reinstalling the WMDC
-check and uncheck "Enable faster data sync"
Anybody have any idea? TIA
Is the phone charging LED lighting up when connected?
Have you tried another USB cable and/or another computer?
Then you could boot the phone up in Bootloader Mode. It will say 'serial' at the bottom of the screen. Then plug in the USB cable. The 'serial' should change to 'USB'. Then this might indicate that your computer is viewing the device as a unknown device. This device can be removed and your phone, in normal mode, replugged in.
This may not help, but it's worth a try. Vista has a known issue where it just stops recognising USB devices, even basic ones. Plug your phone in via USB and then restart the computer. When it comes back on it may recognise the phone. If this works then it will be okay for a while at least, but you may have to do this again every now and then.
Vista's basically a bug-ridden bag of gash. If you can, upgrade to Windows 7.
Hope this helps mate.
fred_up said:
Is the phone charging LED lighting up when connected?
Have you tried another USB cable and/or another computer?
Then you could boot the phone up in Bootloader Mode. It will say 'serial' at the bottom of the screen. Then plug in the USB cable. The 'serial' should change to 'USB'. Then this might indicate that your computer is viewing the device as a unknown device. This device can be removed and your phone, in normal mode, replugged in.
Click to expand...
Click to collapse
I tried with a laptop with vista (WMDC) and a laptop with xp (activesync 4.5). The led charging light is on, so it is charging but for some reason device not recognized.
I tried the bootloader (not sure what that does) and it says serial and then I plugged in the usb and it still says serial.
Still not working
johncmolyneux said:
This may not help, but it's worth a try. Vista has a known issue where it just stops recognising USB devices, even basic ones. Plug your phone in via USB and then restart the computer. When it comes back on it may recognise the phone. If this works then it will be okay for a while at least, but you may have to do this again every now and then.
Vista's basically a bug-ridden bag of gash. If you can, upgrade to Windows 7.
Hope this helps mate.
Click to expand...
Click to collapse
I think I tried that already but I'll give it a shot again. At this point, I'll do anything lol. I was so stoked in putting android in this too
does any one think a hard reset might help?
It sounds as though the USB controller in the phone is damaged. I had this problem with my HTC Diamond, and searched for ages trying to find a solution. I manged to flash it with a couple of times with different ROMs (from the internal memory via WiFi) - this did not solve the problem.
I am sure that a power surge from a car charger was the cause of the fault.
bananapants said:
does any one think a hard reset might help?
Click to expand...
Click to collapse
it couldn't hurt. i would - see what happens.
try checking cabling first or change the cable
Same problem
I am having the exact same problem. My phone can charge on the computer but I cant sync of even access it via the "Disk Drive" setting. I have tried both AcrtiveSync and the Disk Drive option, unchecking fast data synchronization, reseting the phone, and reinstalling WMDC. I have Windows 7 with the latest updates. I have also tried connecting it to two other Win7 machine with identical "device not recognized" results. The phone and cable and practically brand new. Any help would be greatly appreciated. I'm at my wits end with this phone and it has been beyond frustrating.
Dom
Try another pc... buddy wid wmdc in it... go for win 7
Sent from my HTC HD2 using XDA App
I am having same problems have tried on a vista pc, my mac and mac running parallels, nothing works. Reckon it is as fred_up says, damaged usb controller which means no NAND Android for me.
Been having similar problems, but seems to have been less likely to occur if I click "Safely remove hardware" in Vista or W7, and remove the device - yes even Activesync (doesn't seem to be available in XP)
Mark
did anybody find a soulution?
hi
did anybody get solution for this? i m having the same problem.
phone doesnt sync with wmdc, nor connect as disk, only charges itself.
message appears "usb device not recognised"
i have done everything, changed cables, pcs, re installed wmdc, even flashed new roms using micro sd....nothing happened.
is this a hardware issue? why can it be charged but not synchronised?
pls help anybody.
Try another Cable. In my case, changing the cable works. Now i m using my HD mini cable with HD2 and it is working well.
krishan2207 said:
Try another Cable. In my case, changing the cable works. Now i m using my HD mini cable with HD2 and it is working well.
Click to expand...
Click to collapse
thanks,
but i have already tried all that.
today i called a phone repair shop and they told me that
this could be due to two reasons.
1. usb port problem.-in which case it is replaceable for about 15 usd.
2. problem with an IC (?) of the circuit (guess the motherboard) - in which case
it is either not repairable or very expensive.
i ll keep posting as i go and visit the shop.
if there's another solution pls share here.
Some possible solutions to non-USB
Having come here via a search, I'll resurrect the thread with a brief comment. I'm having the same problem, haven't tried them yet but found several promising suggestions:
http://www.tipandtrick.net/windows-...drop-and-not-sync-with-vista-wmdc-activesync/
HTH
solution...
oops...had forgotten all about this thread, until today till i received the notice about new reply.
thanks for resurrecting the thread.
actually i went to that phone repair shop i mentioned earlier and they fixed it by replacing the usb port. still it didnt work with win 7 laptops. but was fine with xp laptops. dont know why...anyway i have said good bye to my hd2 long ago & using android now
guess lots of people are.
good luck to you all.
Ok.
So at some point I soft bricked my phone and I got the Phone -- ! -- Computer screen.
Managed to get it back into download mode, and then unbricked it by getting it flashed to EB01 as instructed in this thread
http://forum.xda-developers.com/showthread.php?t=1026746
So now I have EB01, which is working, however there is a new problem.
When I try to plug the phone into a computer, it is not recognized (Says the device has malfunctioned).
I have tried 3 different computers. I made sure I used the cable that came with the phone.
I brought it into the Verizon store, and they were unable to get any of their computers to recognize the phone either (we tried a few other cables there as well)
This is both in download mode and within the OS itself.
They told me to try downloading Vcast however that didn't work either.
So now I'm wondering if there is something I can do to get it to recognize it properly again.
Has anyone run into this situation before and managed to fix it?
I did twice have the phone plugged in via usb to my car, and walked out the car (was talking on the phone), and the USB yanked out, so that could have potentially damaged it (though it still charges, so I don't know)
Yanking it out could have very well done it. Only thing I would suggest is reformatting the drivers and attempting again this time leaving it plugged in and rebooting the computer. If that doesn't work, replacement time.
Do you have "usb debugging" turned on?
Did you activate the connection from the phone after connecting to computer? (mine shows a green screen with a button to activate the connection for mass storage)
beyond that... idk.
redownload the samsung drivers
based on the fact that so many PC's have been unable to connect and the info on yanking the USB charger in the car (I think we have all likely done that - though for me it has happened at work with the laptop<->network cable...) you may have damaged the plug/receptor (not sure what would be proper...).
I would do a visual inspection for kicks, though I am sure there could be damage you cannot see.
I believe that these USB connections are a minimum of 4 conductors (some devices are more proprietary and use more pins to ensure you are using an official cable so they can get you to buy more of their stuff - though some of those pins are not actually wired through the cable, but rather short to each other...). If you damaged only one, that could likely be the reason that you can get a charge but no data comm - and since it seems likely that one of the two data pins would be tx and the other rx, then I could see why teh PC would report the device had malfunctioned...
I am guessing here - logic, please don't fail me...
In the last month, I'm not sure when, my phone has ceased being able to connect to a PC via USB. Before I call Dell and request a new unit, I was wondering if anyone had any suggestions about software causes?
I'm running 2.2.2 (351/354) and was curious if this could be anything other than a hardware problem.
Thanks for the help.
Matt Bernius said:
In the last month, I'm not sure when, my phone has ceased being able to connect to a PC via USB. Before I call Dell and request a new unit, I was wondering if anyone had any suggestions about software causes?
I'm running 2.2.2 (351/354) and was curious if this could be anything other than a hardware problem.
Thanks for the help.
Click to expand...
Click to collapse
Yeah, I'm having the same problem. Instead of asking to connect via USB as an external drive, Dell Sync is waiting to connect.
Glad I'm not the only one. Three questions:
1. Which OS build are you running?
2. Have you used any third party connectors?
3. Have you ever had problems with the streak not seeming to take a charge?
I'll be most likely seeing about getting a replacement model, but would love to see if there's something I can do to avoid this in the future.
Both of these happened to me at the same time. I freaked at the idea that it wouldn't charge more than the USB connection, obviously. Later that same afternoon it started working on its own and has been fine for a couple of weeks now.
It happened off my computer with the stock cable and continued in the car with my H/U and an aftermarket cable on the way to work.
I had the same problem. I even bought a new usb cable and no luck. So I did a factory reset and now the usb connection is working again. To reset power off device, Hold down both the volume up and down button then press and hold the power button and a reset screen appears. Use the volume buttons to navigate and the camera button to select.( IF you can Back-up your apps and settings first)
(Update) It worked one time and now the problem has returned. I did a factory restore twice and no luck. At least I can still charge the battery.
My SGS2 keeps disconnecting and reconnecting the usb with my computer. This is hapenning for quite a long time now.
I keep hearing the windows connect/disconnect usb sound when my phone is plugged in, making it unable to recognize the device.
Today, it finally didn't had this problem for a while, so I took my chance to get back to stock ROM (because I need to send my phone to Samsung for camera problems). So I flashed stock ROM with ODIN, but I encoutered a problem: it didn't get further than the boot animation.
When I tried to reflash, ODIN didn't recognize my phone anymore, just like before. When I plug in my SGS2 to my computer while on download mode, it just keeps reconecting the USB, so the device can't be installed.
Tried a different computer. It kept being connected, but that comp sucks and it couldn't recognize my phone at all. My own computer also has problems recognizing the SGS2, but also has the problem that it can't stay connected.
Things to know:
- Other usb devices do stay connected, it's just for my sgs2
- I've tried different USB hubs etc., reinstalling Kies, uninstalling drivers.
- It does keep charging the phone, even when the computer makes the disconnect sound. That makes it even weirder!
Basically I'm seriously out of clues how to revive my phone
I don't want to send it to Samsung, scared of losing warranty.
You guys are my last hope!
to start the ball rolling, YOU SHOULDNT BE connecting sgs2 to a HUB, thats probably the fault, second, have you tried a different usb lead or a different computer with the same lead to either verify if its the phone or lead at fault??
No one on here can answer your question because it sounds like a hardware issue, wire or hub or charger port, but it is an elimination process and only you can do that.
If you try everything and still get no joy, restore your pc to an earlier point, uninstall the samsung drivers and re-install them etc etc.
I very much doubt its a software problem tho, looking at what you tried already, lots of people use hubs, if youre flashing roms and your connected to a hub then ya play a dangerous game and risk soft bricking your phone, most of the time odin wont recognise your phone through a hub, same if ya usb lead is too long, itll charge but no data. always connect it directly to the pc usb 2 port.
gazza35 said:
to start the ball rolling, YOU SHOULDNT BE connecting sgs2 to a HUB, thats probably the fault, second, have you tried a different usb lead or a different computer with the same lead to either verify if its the phone or lead at fault??
No one on here can answer your question because it sounds like a hardware issue, wire or hub or charger port, but it is an elimination process and only you can do that.
If you try everything and still get no joy, restore your pc to an earlier point, uninstall the samsung drivers and re-install them etc etc.
I very much doubt its a software problem tho, looking at what you tried already, lots of people use hubs, if youre flashing roms and your connected to a hub then ya play a dangerous game and risk soft bricking your phone, most of the time odin wont recognise your phone through a hub, same if ya usb lead is too long, itll charge but no data. always connect it directly to the pc usb 2 port.
Click to expand...
Click to collapse
Ow, I think I used the wrong word. I meant to say port instead of hub.. Translation fail there. So that's not the problem, I've put the cable directly into the USB port.
I think you are right about the hardware problem. I'm just not sure where the problem is. I only have one cable, so I can't test that atm. But like I said, the connection problem does NOT occur on another computer. It keeps the device connected (as an unknown device though).
So it's weird: it looks like a SGS2 hardware problem, but on the same time it has a different problem on a different computer. It's really confusing...
Thanks for the quick reply by the way
sebas156 said:
Ow, I think I used the wrong word. I meant to say port instead of hub.. Translation fail there. So that's not the problem, I've put the cable directly into the USB port.
I think you are right about the hardware problem. I'm just not sure where the problem is. I only have one cable, so I can't test that atm. But like I said, the connection problem does NOT occur on another computer. It keeps the device connected (as an unknown device though).
So it's weird: it looks like a SGS2 hardware problem, but on the same time it has a different problem on a different computer. It's really confusing...
Thanks for the quick reply by the way
Click to expand...
Click to collapse
Android Sync manager Wifi is the answer you're looking for ^^
no more plugging in this... mounting that...
NB, has a pc side component
King_Rat said:
Android Sync manager Wifi is the answer you're looking for ^^
no more plugging in this... mounting that...
NB, has a pc side component
Click to expand...
Click to collapse
Then please explain me how I could ever do that when there is no working ROM on my phone. I'm stuck on the 'restore with Kies' screen, like I told in my post (yes, still). And how it will ever work with ODIN? It won't...
Now not any computer is connecting with my sgs2. It just doesn't show anything (not even unknown device). I'm going to try to buy a new cable. Is it needed to buy a Samsung cable? Because it's harder to find than just a regular usb to micro usb cable (and more expensive ). This is my last hope. When it's not working, I need to send it to Samsung.
sebas156 said:
Then please explain me how I could ever do that when there is no working ROM on my phone. I'm stuck on the 'restore with Kies' screen, like I told in my post (yes, still). And how it will ever work with ODIN? It won't...
Now not any computer is connecting with my sgs2. It just doesn't show anything (not even unknown device). I'm going to try to buy a new cable. Is it needed to buy a Samsung cable? Because it's harder to find than just a regular usb to micro usb cable. This is my last hope. When it's not working, I need to send it to Samsung.
Click to expand...
Click to collapse
You need to replace your usb board within your phone. New part can be found on ebay for around $10. It's a really simple task replacing it. No soldering or anything.
It's been well documented on these boards.
Sent from my GT-I9100 using Tapatalk 2
Hey everyone, I have a Samsung Galaxy SIII (LTE Version) and no matter how hard I try I can't get it to solidly connect to my computer!
What happens whenever I plug the Galaxy SIII into my PC (Windows 8) is a follows:
I hear the device connected sound from my PC and the charging indication from my SIII. So far so good, but most of the time when I go to "My Computer" the phone isn't listed anywhere. After a couple of times plugging the USB cable in and out it shows up on the PC, but almost instantly after being listed I can hear the device disconnected sound and the window closes. If I move the cable for the SIII even a tiny bit I can hear the device connected sound almost instantly followed by the device disconnected sound and a message from Windows telling me that the USB device malfunctioned.
This makes the task of copying photos or movies to and from the device near enough impossible. The phone is only a few months old and is completely unmodified! The USB cable is also the stock out-of-the-box one. This doesn't seem to be a new issue either! It's been happening almost out of the box but I assumed it was down to drivers (which were updated but made no change) and now it's starting to annoy me very much!
Any help would be much appreciated
Jibby777 said:
Hey everyone, I have a Samsung Galaxy SIII (LTE Version) and no matter how hard I try I can't get it to solidly connect to my computer!
What happens whenever I plug the Galaxy SIII into my PC (Windows 8) is a follows:
I hear the device connected sound from my PC and the charging indication from my SIII. So far so good, but most of the time when I go to "My Computer" the phone isn't listed anywhere. After a couple of times plugging the USB cable in and out it shows up on the PC, but almost instantly after being listed I can hear the device disconnected sound and the window closes. If I move the cable for the SIII even a tiny bit I can hear the device connected sound almost instantly followed by the device disconnected sound and a message from Windows telling me that the USB device malfunctioned.
This makes the task of copying photos or movies to and from the device near enough impossible. The phone is only a few months old and is completely unmodified! The USB cable is also the stock out-of-the-box one. This doesn't seem to be a new issue either! It's been happening almost out of the box but I assumed it was down to drivers (which were updated but made no change) and now it's starting to annoy me very much!
Any help would be much appreciated
Click to expand...
Click to collapse
Basic troubleshooting required.
1) Change USB port on the computer*
If not resolved
2) Change USB Cable**
If not resolved
3) Test on another computer***
if not resolved
4) 2+3****
If not resolved
5) Factory reset the device*****
If not resolved
6) Send for repair******
* If resolved, dodgy port on computer
** If resolved, dodgy cable
*** If resolved, driver / OS issue
**** If resolved, probably was cable and driver/OS
***** Issue with phone settings / data / corruption
****** Faulty hardware (phine)
rootSU said:
Basic troubleshooting required.
1) Change USB port on the computer*
If not resolved
2) Change USB Cable**
If not resolved
3) Test on another computer***
if not resolved
4) 2+3****
If not resolved
5) Factory reset the device*****
If not resolved
6) Send for repair******
* If resolved, dodgy port on computer
** If resolved, dodgy cable
*** If resolved, driver / OS issue
**** If resolved, probably was cable and driver/OS
***** Issue with phone settings / data / corruption
****** Faulty hardware (phine)
Click to expand...
Click to collapse
I'll be sure to give these a shot! Thanks!
No probs.
Beware if you dont know already, factory reset wipes your internal sd card. Maybe use dropbox to auto upload all your photos before you get to that stage.
rootSU said:
No probs.
Beware if you dont know already, factory reset wipes your internal sd card. Maybe use dropbox to auto upload all your photos before you get to that stage.
Click to expand...
Click to collapse
Yeah, I know. I'm hoping it doesn't come to that xD
Jibby777 said:
I'll be sure to give these a shot! Thanks!
Click to expand...
Click to collapse
Alright, so I went digging in the cupboard and found the cable from my old Xperia Play. Upon using that as opposed to the one Samsung shipped with the phone, the connection issues seem to have vanished. (I'll update here if they return)
I suppose this goes to show badly made the stock Samsung cables are which is quite a shock considering Samsung expect people to rely on them.
The cables are crap. The s3 has built in stability detection. If connection unstable with cable, lowers charge to 100mA.
Almost all the "slow charging" threads are down to crap sammy cable
Sent from my GT-I9300 using Tapatalk 4 Beta
rootSU said:
The cables are crap. The s3 has built in stability detection. If connection unstable with cable, lowers charge to 100mA.
Almost all the "slow charging" threads are down to crap sammy cable
Sent from my GT-I9300 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Ha! I was also suffering from really slow charging with that cable! Again though, thank you for your help
I had the same issue, new cable did the trick!