Need Help! Touch Pro freezes while charging - Touch Pro CDMA

I wanted to see if this is a common issue. My Touch Pro has done this a few times so I know it has to be some sort of glitch and not just a one time fluke. I wake up to find my phone with the ring lit up solid (indicating full charge), but the phone will not turn on so I have to reset it. This is a problem because I use it as my alarm clock and it is just freezing at random. It does not freeze at all throughout the day.
Any help or enlightenment on this problem is greatly appreciated!

Are you using something like G-Alarm or the standard alarm on the phone? Also are you using S2U2? If so could be a setting in there.

my phone does this occasionally too without any alarms or anything set...

I have s2u2 installed, but not in use. I use Klaxon for the alarm which also sets the standard alarm for the phone. I use it every night, but it only freezes on occassion.

afed2005 said:
I have s2u2 installed, but not in use. I use Klaxon for the alarm which also sets the standard alarm for the phone. I use it every night, but it only freezes on occassion.
Click to expand...
Click to collapse
Not too familar with that one, I use G-alarm which is pretty nice and it works with the standard alarm too and is pretty friendly with the HTC Touch Pro and Diamond IMO. I have never had my TP freeze using this alarm.

Mine does that if there is a bluetooth capable pc on in the same room at night. Strange thing. I just disable bluetooth on my pc and my phone stopped freezing.

Thanks, I'll try switching alarms and see if that helps. I doubt it will do much since I use Klaxon every night and it does not freeze that often.

Hmmm...the bluetooth thing is definitely weird. I rarely have bluetooth turned on on my phone, and I always shut down my computer at night. Did your phone do this even when bt was not on?

Mine does it also and I don't even use the alarm. (Verizon TP)

me too
i have had this happen and so has my girlfriend both sprint touch pro.
she uses the stock alarm i dont use the alarm at all
its only when charging overnight and only about once every 2 months
also we both dont have blue tooth active
i always assumed it was a random wm error

same issue with 6800
I had the same issue with my 6800 (I get the 6850 next week). It turns out that it was some conflict with my podcast software. When it was plugged in and trying to do an auto download it would freeze. I changed settings on how often it checked the net and bingo, the problem stopped.

I think some people have resolved this issue, by going into Today settings and under the Items tab unchecking the Today timeout.

Thanks, I have changed the setting. I will give it a little while and see if the problem persists. Thanks again for your help.

Ive heard of this happening on my ROM as well. It happaned to me once.... And it was on a stock ROM when it did. Dont know if there is a fix.

well so far so good....changed the today timeout under today screen settings, and the phone has not had the issue yet. I will update again after a little more time passes.

I also have this problem on the Verizon TP. I use G-alarm. The problem first happened after I set Sprite for automatic backup at 3 AM, so I thought it was related to that. I stopped automatic backup and went two weeks without a night time freeze, but this morning it happened again. I have just unchecked the Today timeout as suggested here, hopefully that helps. Does anybody have any more to report on the effectiveness of this fix?

No luck with the Today timeout check box. I unchecked on May 8, I once again had the TouchPro freeze while on charge overnight last night. Worked fine for 6 days then the problem recurred. Any other ideas?

this happened to me as i woke up this morning. i am using a far from stock setup with the rom thats listed in my sig & a bunch of other things. i would have a real hard time narrowing this down with all the extras i have going. but i would def like to figure it out. so i'm bumping this to keep people posted.
thanks guys

TP freeze
I am having the same freezing issue. It mostly happens over night while charging but it has happened during the day as well. hopefully someone finds the issue.

having the same problem here. Sprint on MightyRom 4.1x.
I only charge the phone from the AC brick. About once every couple weeks I come downstairs to a locked up phone.

Related

Crashes every day between 9 to 10.30AM!

Hello!
I have an XDA, and lately it has started crashing every single morning, but only in the mornings. I use it throughout every day and never have any problems except between 9am to 12. It never crashes during the night, always wakes me in the morning, always works on the way to my job, but it first crashes at some time between 9am and 10.30, when I turn it on it immediately shows the boot screen. It must be crashing before 10.30 because I have a system alarm set for 10.30 and I never hear it (I'm just using the standard PPC alarm program with the standard alarm sound). I used to always hear my 10.30 alarm, but a few weeks ago it has crashed every day. Then, it usually crashes at least once more time between 10.30 and 12. (I don't have any alarms set to occur during that time).
The obvious question is - have I installed any new software lately? - and the answer - unfortunately not, no new software, I wish I had because that would be a simple solution! Also I don't leave programs running in the background. I finally decided to upgrade to WM2003 since I heard it was more stable, but after doing that I still have the same exact problem!
Any suggestions? Thanks!
Hi,
When u say crash, what do you mean?
At one stage, all of a sudden, my xda decided to lock up. Even on soft reboot, it would take forever to boot, and flash the backlight on and off intermittently. I noticed that it would not pick up the radio version number etc, on the boot screen.
The only thing i could do was to hard boot it. I did this several times, each time the problem came back after some time. On the third time, it was cured?!

Mysteriously Switching to Vibrate Mode

Since I've upgrade to DCD 3.2.x ROM's I've had a weird issue with my phone randomly switching itself into vibrate mode. I seems to occur less frequently with the 3.2.6 ROM, but in the last few days it has definitely switched into vibrate mode more than a few times. I've been unable to track down any more details as to why this is occurring (i.e. a program I'm using or something I'm doing and not realizing). I am using HTC Home, I doubt this has a bearing on the situation, but I thought I'd throw it out there. Has anyone else experienced this problem? More importantly has anyone found a fix to this annoying issue?
Thanks folks!
same here
I have had that same problem here recently along with the radio turning off periodicaly for no reason. Had DCD 3.2.6 installed since it came out. No new programs have been installed since the install so I don't think that is it.
HTC Home has a feature to switch your audio profile to vibrate when you have an appointment in your calendar. Ensure that you are not set to "automatic" on your sound tab.
Other than that, no ideas.
ande8150 said:
HTC Home has a feature to switch your audio profile to vibrate when you have an appointment in your calendar. Ensure that you are not set to "automatic" on your sound tab.
Other than that, no ideas.
Click to expand...
Click to collapse
I second the suggestion. I had accidentally put mine in automatic and every time an appointment reminder would go off, 10 minutes later it would go to vibrate... took me about 3 days to figure it out.
Now I use it all the time, if your calendar appointment is set to busy, with automatic it will do this. If you don't want the auto-vibrate, set your time to free (that is what I do with kids sports schedule's)...
Not Using Automatic Sound Setting
I'm certainly not using the automatic sound setting in HTC Home so it must be something else...

another way to freeze your Mozart

1. set an alarm time at 7:00 am or whatever time in the morning at night before you go to bed.
2. when the alarm set off at the set time, do not touch it until a quite long time later, let's say, 9:00am.
3. then start the phone, try to slide the hood up using your finger. you can move it up, however it can sometimes only moves to halfway of the screen or completely. but either way, then you get it frozen there.
4. to use the phone you have to switch it off and restart it again although luckily WP7 starts up quite faster than those using WM6.5.
ps: in my case, i set the alarm at 8:30 am, but i didn't do anything when it alarmed until it became quiet itself. when i tried to use it at about 10:00am, it froze. until it happened to me quite a few times i realised that it could be a bug of it. it happens even after i did the hard reset.
by the way the ROM is from Orange, UK.
same here, every morning the alarm does not wake me up then when i wake up at look at the phone its frozen. and im guessing if i call orange they will ask me to hard reset the phone, lose all my settings and apps ( thatn sounds so iphone,....apps) for the problem to continue!!!! any one else want a rant about this problem.
no problem with mine
alarm set to 5:30am, 6:30am, 7:00am
and its orange uk too
works very ok
use it everyday
tori007 said:
no problem with mine
alarm set to 5:30am, 6:30am, 7:00am
and its orange uk too
works very ok
use it everyday
Click to expand...
Click to collapse
Please try to do the same as i said using only one alarm time in my post instead of three times. And if interested, try the procedures in http://forum.xda-developers.com/showthread.php?t=845321, too. Many thanks.
Actually: here's my whole story... kind of a lil different experience for me...
Scenario 1:
Created three alarms, each one 15 minutes apart... they helped me in walking up and i would click the dismiss button and such... but most of the time, even though the phone worked without any problems, NO AUDIO! Even when i played any song on the phone or got a call or anything... Plus, the Power button only unlocked but never shut-down the phone so had to take out the battery to reset... A few times though it wasn't frozen but while unlocking or going into a hub or something, it would end up freezing.
Scenario 2:
Disabled one of the alarms and by the time i wake up, i usually find the phone frozen and unresponsive... Sometimes it would work but same problem as before, no audio at all....
Scenario 3:
Only one alarm enabled now every noon ('coz i wake up at 1:00 PM), i always find the phone frozen and have to reset...!
Scenario 4:
No Alarms enabled! Phone works SUPER DUPER FRICKIN' AWESOME!!!! Well the only time i usually do end up resetting is when Marketplace crashes out on me and doesn't start back up (which has really happened only once in a while)
--------------------------------------------
Call me crazy but despite this annoying bug i'm really loving my Mozart!
Not sure if this is a HTC issue (most-likely) but I do hope that these issues are ironed out in the January/February updates!!! Keeping my fingers crossed...
Regards.
Salman Khalid.
been using my alarms ok just changed to the 3 alarms be cause i always used to ignore the first sound
was not freezing when it was one
not freezing now that i have three
only frozen once on market while downloading xbox live extras
my phone works perfectly what more can i say
fantastic device
Same problem here.
I've two ararlms, set 3 min apart. if i dimiss the first alarm before the second goes off, all works fine. but if the first is not dismissed then after the second alarm i need to restart the Mozart.
Agree with others that despite all these annoying things Mozart is a great device. I wish Microsoft releases the next update asap.
Similar problems here since day 1. My issue though was caused by hitting the snooze button each time the alarm went off (instead of actually getting out or bed or hitting the dismiss button).
After about half dozen "snoozes" the phone hangs and needs the battery removed (power button will not turn the device off, screen unresponsive to touch input, only the screen can be turned on and off with the power button).
Has anyone tried to replicate the issue with "vibrate" turned off under "ringtones & sounds" settings? I've turned this off which solved some occasional sound stuttering when receiving emails or sms, and I can't say that I've noticed this alarm bug since.
Maybe worth a try?
ZeeShh said:
I've two ararlms, set 3 min apart. if i dimiss the first alarm before the second goes off, all works fine. but if the first is not dismissed then after the second alarm i need to restart the Mozart.
Click to expand...
Click to collapse
Reading this really makes me wonder, whether there was a decent Q&A involved...
Especially, since the WP7 runs way better than WM6 (or 6.1 or 6.5) - but fails in seemingly small applications.
(My problem regarding the jump-to-letter feature in the Zune application is purely based on the German language -.- . I've set my Mozart to English - just to try it - and suddenly the letters appear correctly and allow me to jump directly to a letter (like in the contacts) in the Zune application. If the language is set to German, all letters are grey and only the "#" is active...)
I really hope that these bugs will be fixed in the next update.
(Additionally, my phone has not crashed since I stopped using the alarm clock)
I had WM 5, 6, 6.1, 6.3 and 6.5 soon WP 7
I never used the windows alarm because it freeze my devices every time.
Crazy.....
I have SPB Time it's very nice
I had set up like 8 alarms, and i have the same problem OP has.
If you don't dismiss your alarm, phone freezes when the next alarm goes.
I have T-Mobile 16GB Mozart. so it isn't orange related
I'm using my mozart every morning as an alarm clock - no problems until now. But normally I wake up and hit "dismiss".
I have a germany T-Mobile device...

[Q] Phone screen on/off randomly

I am creating this new thread because I haven't seen anything similar for the SGS II.
I can't pinpoint the exact moment when this started (before I rooted the phone), but my screen started turning on and off on its own.
Note that it is only the screen turning on/off, not the phone.
Has anybody experienced the same problem?
Any suspicion on the applications you have installed that may lead to this issue, third-party IM running in the background maybe; Skype, eBuddy, etc.
lol root whould have nothing to do with random reboots. What tweaks youve done since rooting might be the issue or maybe a rouge app.
The "rooting" part was just in case anybody asked
Yes, I installed Skype, but the anomaly started quite a bit after. No tweaks, couple of programs that shouldn't affect anything. The thing is that it does pretty often for two hours and then stops
I will report later when I will have more time to observe the pattern.
Have you opened vlingo voice control app? My phone started flipping out after running that app once. It messed with my screen and gps.
intruda119 said:
Have you opened vlingo voice control app? My phone started flipping out after running that app once. It messed with my screen and gps.
Click to expand...
Click to collapse
Well I don't have Vlingo, but the default program that comes with the phone (Voice talk, Voice command).....yes! That could be it. It did start around the time I was messing around with it (I still haven't tried the GPS).
Do you still have the problem or did you solve it?
I opened it to trying to find name of app, and all of a sudden my gps turned on and screen lite up.

Screen keeps turning on automatically on MiniCM7-2.1.9 rom

I don't know if it's a bug or not, but when I turn off the display on my phone, it will automatically turn back on after a few seconds. I have no messages or alerts or any setting that I know of that does this, I just can't find a way to make it stop doing this.
Any ideas?
hardware problems would likely be the cause. my girls phone just did that a after a week went compltely blank. SE service center was the last option.
aww really? I did buy my Xperia X10 Mini Pro as a 2nd hand phone and it did have a few dents here and there so obviously it's been dropped on the ground.......but I was hoping it might've been a bug from the rom?
if its a u20i then could be flex which is costly. if its e10i then probably misaligned hardware which is cheap compared to replacing the flex.
it was around 15 NZD for fixing the misalinged hardware (double if it flex problem) but who knows could be a bug of the rom. try reflashing it and do factory wipe
demoniacs said:
if its a u20i then could be flex which is costly. if its e10i then probably misaligned hardware which is cheap compared to replacing the flex.
it was around 15 NZD for fixing the misalinged hardware (double if it flex problem) but who knows could be a bug of the rom. try reflashing it and do factory wipe
Click to expand...
Click to collapse
Ya I have a u20i. What's a flex?
I did notice that there's this orange film thing under the USB port, it seemed slightly loose....
the flex is really hard to describe it. try to reflash it first. in that does not work then off you go to SE service center.
After a reflash, it seems to be working fine.
I think it only happens when I plug in the charger, even after unplugging it it would do that 'sometimes'.
BTW could u tell me what that orange ribbon under the USB port is?
sorry i i dont have any clue.
I think I found out what's causing this. I'm pretty sure it's not a hardware problem because the problem always goes away after reflashing it.
However, after I setup my programs and settings, this problem starts to happen. I think it's because I enabled the "automatic brightness" setting. While it's enabled, the screen will turn on every few seconds at regular intervals. But if I disable it, the problem is gone.
So ya, i think it's a bug.
UPDATE:
Ok, the problem is still there. But at least it doesn't happen as much now. I really haven't changed any settings or installed any programs that could've caused this, as far as I know. I've used the same settings and programs on my other Android devices and never had this problem.
It seems others have had the same problem too:
http://www.androidtablets.net/forum...ns-off-every-few-minutes-when-sleep-mode.html
http://www.androidtablets.net/forum...cal/28561-q-kyros-7022-sleep-mode-issues.html
http://www.androidtablets.net/forum...m/13620-screen-turning-off-when-asleep-4.html
http://forum.xda-developers.com/showthread.php?t=996042
http://androidcommunity.com/forums/...flashes-on-in-lock-mode-then-off-again-29662/
http://forum.xda-developers.com/showthread.php?t=1112261
http://www.google.com/support/forum/p/Google Mobile/thread?tid=2bdc97cc24db0d6d&hl=en
I've tried every suggestion, set wifi sleep policy to never, wifi is turned off (i can't even get it to work properly anyway, as mentioned in another topic I posted). I don't have WeatherBug installed, and since my wifi isn't stable and always drops connection, there's no point for me to sync my data so I unticked that option as well.
UPDATE 2:
Ok I've just noticed that everytime this problem occurs, the screen will turn on 3 times, and then stop doing it for a while, and repeat.
I'm guessing it's doing this because I have unread messages and it keeps showing that under the notification? I use GOSMS PRO and used Titanium Backup to freeze the stock Messaging app, so now I unfreezed it and marked all messages as read, as well as disable the notification in the Messaging settings. I hope this does the trick.....
Sorry for such a long post, but can someone tell me what exactly does this do:
http://forum.xda-developers.com/showpost.php?p=20759383&postcount=2
like, what happens if you change it to a large value compared to a small value? I'm thinking maybe it could be this, as you can also change the settings for the display as well. BTW, this setting wasn't enabled by default, so I dunno if that's the cause or not......
chaoscreater said:
I think I found out what's causing this. I'm pretty sure it's not a hardware problem because the problem always goes away after reflashing it.
However, after I setup my programs and settings, this problem starts to happen. I think it's because I enabled the "automatic brightness" setting. While it's enabled, the screen will turn on every few seconds at regular intervals. But if I disable it, the problem is gone.
So ya, i think it's a bug.
UPDATE:
Ok, the problem is still there. But at least it doesn't happen as much now. I really haven't changed any settings or installed any programs that could've caused this, as far as I know. I've used the same settings and programs on my other Android devices and never had this problem.
It seems others have had the same problem too:
http://www.androidtablets.net/forum...ns-off-every-few-minutes-when-sleep-mode.html
http://www.androidtablets.net/forum...cal/28561-q-kyros-7022-sleep-mode-issues.html
http://www.androidtablets.net/forum...m/13620-screen-turning-off-when-asleep-4.html
http://forum.xda-developers.com/showthread.php?t=996042
http://androidcommunity.com/forums/...flashes-on-in-lock-mode-then-off-again-29662/
http://forum.xda-developers.com/showthread.php?t=1112261
http://www.google.com/support/forum/p/Google Mobile/thread?tid=2bdc97cc24db0d6d&hl=en
I've tried every suggestion, set wifi sleep policy to never, wifi is turned off (i can't even get it to work properly anyway, as mentioned in another topic I posted). I don't have WeatherBug installed, and since my wifi isn't stable and always drops connection, there's no point for me to sync my data so I unticked that option as well.
UPDATE 2:
Ok I've just noticed that everytime this problem occurs, the screen will turn on 3 times, and then stop doing it for a while, and repeat.
I'm guessing it's doing this because I have unread messages and it keeps showing that under the notification? I use GOSMS PRO and used Titanium Backup to freeze the stock Messaging app, so now I unfreezed it and marked all messages as read, as well as disable the notification in the Messaging settings. I hope this does the trick.....
Click to expand...
Click to collapse
I also had the same issue but was able to get it to stop by doing the following.
- Turn off automatic brightness
- Under advanced settings for wifi, click "Keep wifi on during sleep" and select "never".
Hope this helps some of you.
Also, im running CM9 nightly from 3-5-12
Sony Experia P
chaoscreater said:
I think I found out what's causing this. I'm pretty sure it's not a hardware problem because the problem always goes away after reflashing it.
However, after I setup my programs and settings, this problem starts to happen. I think it's because I enabled the "automatic brightness" setting. While it's enabled, the screen will turn on every few seconds at regular intervals. But if I disable it, the problem is gone.
So ya, i think it's a bug.
UPDATE:
Ok, the problem is still there. But at least it doesn't happen as much now. I really haven't changed any settings or installed any programs that could've caused this, as far as I know. I've used the same settings and programs on my other Android devices and never had this problem.
It seems others have had the same problem too:
http://www.androidtablets.net/forum...ns-off-every-few-minutes-when-sleep-mode.html
http://www.androidtablets.net/forum...cal/28561-q-kyros-7022-sleep-mode-issues.html
http://www.androidtablets.net/forum...m/13620-screen-turning-off-when-asleep-4.html
http://forum.xda-developers.com/showthread.php?t=996042
http://androidcommunity.com/forums/...flashes-on-in-lock-mode-then-off-again-29662/
http://forum.xda-developers.com/showthread.php?t=1112261
http://www.google.com/support/forum/p/Google Mobile/thread?tid=2bdc97cc24db0d6d&hl=en
I've tried every suggestion, set wifi sleep policy to never, wifi is turned off (i can't even get it to work properly anyway, as mentioned in another topic I posted). I don't have WeatherBug installed, and since my wifi isn't stable and always drops connection, there's no point for me to sync my data so I unticked that option as well.
UPDATE 2:
Ok I've just noticed that everytime this problem occurs, the screen will turn on 3 times, and then stop doing it for a while, and repeat.
I'm guessing it's doing this because I have unread messages and it keeps showing that under the notification? I use GOSMS PRO and used Titanium Backup to freeze the stock Messaging app, so now I unfreezed it and marked all messages as read, as well as disable the notification in the Messaging settings. I hope this does the trick.....
Click to expand...
Click to collapse
me too, i just bought my sony xperia P a few days ago. And Im experiencing the same problem about my phone. I already did reset the factory data setting, even though it's locked, after a few minutes, it will caught my attention because the screen turns on then off then on again..then off... grr, yup 3 times! it's annoying and it consumes a lot of the battery. Please Help.
Leska
shabbychic24 said:
me too, i just bought my sony xperia P a few days ago. And Im experiencing the same problem about my phone. I already did reset the factory data setting, even though it's locked, after a few minutes, it will caught my attention because the screen turns on then off then on again..then off... grr, yup 3 times! it's annoying and it consumes a lot of the battery. Please Help.
Leska
Click to expand...
Click to collapse
It turns out it was a hardware problem on my fone. I got a new one and haven't had any problems since. Try upgrading to newer CM7 versions, or try out CM9. If not, then go back to stock, coz I've never had any problems on stock even when I was still using my faulty xperia pro.
chaoscreater said:
It turns out it was a hardware problem on my fone. I got a new one and haven't had any problems since. Try upgrading to newer CM7 versions, or try out CM9. If not, then go back to stock, coz I've never had any problems on stock even when I was still using my faulty xperia pro.
Click to expand...
Click to collapse
How do I get back to stock?
i have the same problem after installing 2.2.1. i don't know if they are connecting but for me in this version it doesn't work wifi policy ''never''. every time my phone is idle wifi turns off.
I had the same problem with 2.1.9, then i upgraded to 2.2.1 but the problem was still there, so i analyzed the problem and got the obvious solution, i uninstalled the ram booster app i had and problem solved!! So if you have any ram booster, or task manager or killer or something like that try uninstalling it or changing the settings in that app, i hope to be helpful
i don't have something like that but after a long time i use data and not wifi for internet. i thing that this is the problem

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