I'm using a Sprint Touch Pro at the moment..does anyone seem to notice any heat issues? I would be on the internet and the top part of the phone (near the camera area) would heat up like crazy and it'd shut down due to overheating.
I'm not sure if there was a thread started for this and I apologize if there was. I did do a quick search though, if there was point me in the right direction please!
Is there a solution to it as well? I read in ppcgeeks that flashing it to another radio might help? not sure though..
If your phone is heating up often you should notice the battery life being cut into about half as well. I have had 2 touch pros with this issue. Now all will heat up with the use of the gps receiver on. But if it is getting hot all the time then your gps receiver is probabily constantly looking for a signal and the device is defective. A different radio might get back in line, but most likely not.
Heat is a common Touch Pro issue. Even those that don't heat up too much to the touch get hot inside and depending on what you're doing will stop charging. Usually data connection activities cause it after running for a while.
You can monitor it using nuePower. That does not work well with WM 6.5, so anyone using WM 6.5 will have to use the Battery utility in HTC Debug Tools. Once over and around 47 degrees C charging stops. (I think the HTC utility is a decimal point off in its temperature readings.)
Anyone who has not experienced it simply is not doing the actions that trigger it, but it happens with all the Touch Pros. Seems it has been an ongoing issue with some HTC devices. Many people just never encounter the issue enough to notice. We've been discussing it for a long time in this thread. We also discuss ways to mitigate the heat there too.
If it's getting too hot to hold in your hand you SHOULD to get a replacement, but all of them have heat issues internally and at best will feel warm outside at times. The external feel is not the most accurate measure of how things are internally. The utilities that measure internal temperature measure best.
Related
I have noticed on my device that when you run the wifi radio and turn on the blue tooth that the blue tooth will not operate or atleast not operate properly. However if you turn wifi off bluetooth works perfectly fine. Just appears to be a conflict when both operate together.
Also has anyone figured out the overheating issue with the radio during extensive use? The phone will stop charging when the radio heats up to much from steady use. IE tethering or sprint TV.
keep the phone cool...
lafester said:
keep the phone cool...
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I keep the phone rested on a bag of ice. But this is rediculas, there is no call for a user to need to keep there phone resting on a bag of ice to use it.
Umm, just an FYI but the PPC 6800 does the same thing when actively using wifi for a long period of time. It will overheat especially if the keyboard is NOT extended and as a precaution, it will stop charging the battery.
Adi
adisor19 said:
Umm, just an FYI but the PPC 6800 does the same thing when actively using wifi for a long period of time. It will overheat especially if the keyboard is NOT extended and as a precaution, it will stop charging the battery.
Adi
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It has been lightly said this is so, but in a yr of use and 6 ppc6800s I have been unable to replicate any of the symptoms.
the problem is this phone is on tiny and you have those radios and the processor running nonstop, things will get hot. i have not experienced those issues and i use wifi at the house due to me being on the fringe of cellular service. i also use BT at the same time... not always but i do use both, and the only thing i have noticed is the phone will still charging but that is exactly what the phone/battery is designed to do so thats not a bug and i dont think you are experiencing a bug..more likely just the results form the device getting hot...
not much you can do other than to keep the screen off when you can and try and keep the device cool...
marctronixx said:
the problem is this phone is on tiny and you have those radios and the processor running nonstop, things will get hot. i have not experienced those issues and i use wifi at the house due to me being on the fringe of cellular service. i also use BT at the same time... not always but i do use both, and the only thing i have noticed is the phone will still charging but that is exactly what the phone/battery is designed to do so thats not a bug and i dont think you are experiencing a bug..more likely just the results form the device getting hot...
not much you can do other than to keep the screen off when you can and try and keep the device cool...
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I do understand that this is to be expected with that much going on. However, I'm on my 2nd touch pro because the first got so hot it wouldn't charge, not only with wifi use but also long telephone conversations. My current TP they sent me gets hot, but not THAT hot, and has never stopped charging. Some of the phones are simply better built than others at this point. The quality control over at HTC is really missing the mark.
There are a couple threads over at PPCGEEKS about this issue.
That being said, I love my TP and look forward to great use out of this baby.
i hear you but when Li-ION batteries get too hot they will stop charging. thats not a BUG but a SAFETY FEATURE. if your current device has not yet stopped charging then the battery has not gotten so hot as to make it unstable. i also agree some phones are built better than others--thats the cost of mass production.. cars (lemon law anyone?) and other items that arer mass produced folow the same suit....
marctronixx said:
i hear you but when Li-ION batteries get too hot they will stop charging. thats not a BUG but a SAFETY FEATURE. if your current device has not yet stopped charging then the battery has not gotten so hot as to make it unstable. i also agree some phones are built better than others--thats the cost of mass production.. cars (lemon law anyone?) and other items that arer mass produced folow the same suit....
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It's not the battery getting to hot, the battery stays cool. It is the actual physical device over heating from the radio in the top portion of the phone. The phone itself overheats not the battery and it stops charging as well starts flaking on its wifi and BT capability's.
the electronics in the phone and baattery have thermistors that register the temps. if the environment AROUND the battery is past a certain temp level, all charging stops. again this is a part of the setup of devices that use Li-ION. if the device continued to get hot and continued to charge/maintain the battery power level, that could cause sreious issues if nothing is done about it.
again, sir, that is NO bug. its a shame the phone is so tiny--this makes it difficult for the heat to go anywhere--but keeping the keyboard open could help somewhat..
not trying to bust ya bro.. just pointing out some information...
marctronixx said:
the electronics in the phone and baattery have thermistors that register the temps. if the environment AROUND the battery is past a certain temp level, all charging stops. again this is a part of the setup of devices that use Li-ION. if the device continued to get hot and continued to charge/maintain the battery power level, that could cause sreious issues if nothing is done about it.
again, sir, that is NO bug. its a shame the phone is so tiny--this makes it difficult for the heat to go anywhere--but keeping the keyboard open could help somewhat..
not trying to bust ya bro.. just pointing out some information...
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Yeah, the safety feature that kicks in with charging the battery isn't a bad thing at all. Annoying, yes.
For what its worth I have done a little reading and this isn't just a TP issue. I think any phone with that much under the hood and being that small is going to have this issue, for now anyway.
Check out what people are saying about the G1 being hot
http://forums.tmonews.com/index.php?topic=4109.0
cforster,
i have always said that--re: the phone is so tiny with all thats going on inside that the heat has no where to go.
i remember overclocking on a pentium 3 400mhz to about 700mhz, that thing took a HUGE heatsink, so then i think my phone has a 528mhz cpu in it, and it probably doesnt use a heatsink at all, probably just a single layer of aluminum to spread the heat so i can't complain...my phone gets hot when wifi and gps run while im driving, i wish it wouldnt stop charging but it does, i just have to hold it in front of my a/c vents for a while and the charging re-starts where it left off
Guys, i've seen this happening even with my iPhone. When i put it in the car stand and the charger is plugged it will stop charging after a while because i have hot air from the vent blowing on it.
Any phone with a Li-ion battery in it will have such a fail safe mechanism cause you REALLY don't want that bat the catch on fire.. The industry as a whole has already had plenty of problems with Li-Ion batteries..
Adi
Shame to.. because I would use the wifi all day at work if I could keep it cool.. best thing I have come up with is a small ziplock and putting ice in it and setting the phone on top of it.. leaving the keyboard out doesnt help..
Ever since I upgraded to Honey comb I guess it is... the upgrade that HTC put out, my GPS and Pen have been screwy.
I drove all the way to chicago and back last year with my flyer as the GPS and it never lost a signal. Now I can't drive 1000 feet without it continously losing and finding signal. I have it placed in the front window of the car...it is in the otter box case, I dont know if that would cause a problem but I did take it out for a 50 mile trip and it still wouldnt do right. Any one else having this issue?
Also the pen... For some reason I can be writing on the screen, inking along and move my hand away... and it just keeps inking. I can be maybe 1-2" away from the screen and it just keeps inking. Is there away to adjust the sensitivity or anything like that?
A lot of honeycomb users are reporting GPS problems. We can only hope that HTC will issue a patch to fix it.
As to the pen … two things to check, make sure the nib is free to move in and out. When you make contact with the screen the nib moves back and begins to draw power. I have read that a weak battery can also cause what you described.
thanks for the reply, i have a new battery and will change it. Glad to know i am not the only with gps issues and i am not crazy
Ok I recently installed Eclipse ROM on my MMX2 phone hoping it would increase the speed and extend the battery life, but no noticeable change in either of those categories. I use my phone alot and understand that is part of my battery drain, but I have noticed when using my phone to either surf the www or play a game or even talk on it, the heat is almost too much where I can barely hold the phone without thinking i am going to burn my hands.
Today I actually paid more attention to it and took the back battery cover off and it was surprisingly cool to the touch, even the battery wasn't hot, but below that it was scorching!! The heat is radiating from near the speaker cover (my speaker isn't near as loud as my friends Droid-X but that's a different issue for a different topic).
Does anyone else experience this issue with either the MMX2 or the DX2? I assume they are very similar phones.
Thanks!
Lee
unknownuseraccount said:
Ok I recently installed Eclipse ROM on my MMX2 phone hoping it would increase the speed and extend the battery life, but no noticeable change in either of those categories. I use my phone alot and understand that is part of my battery drain, but I have noticed when using my phone to either surf the www or play a game or even talk on it, the heat is almost too much where I can barely hold the phone without thinking i am going to burn my hands.
Today I actually paid more attention to it and took the back battery cover off and it was surprisingly cool to the touch, even the battery wasn't hot, but below that it was scorching!! The heat is radiating from near the speaker cover (my speaker isn't near as loud as my friends Droid-X but that's a different issue for a different topic).
Does anyone else experience this issue with either the MMX2 or the DX2? I assume they are very similar phones.
Thanks!
Lee
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I have a Milestone X2 and my phone has never gotten hot where I can't touch it. It gets warm when i am playing a game or something. You might have a bad connection with your speaker. Take notice if it gets warm when you listen to something? While charge or only if you are using your phone with a game.
But generally I have not experienced this with my phone. I would let someone take a look at it! I work at a Cell phone store and I have heard of devices getting so hot that it physically did burn an individual. The phone itself did this because one of the servos where not attached properly.
I would also try a different charger...
The only time mine gets really warm is when I'm constantly using wifi. Other than that its cool.
A big culprit of the DX2 overheating is the Flash software. Check to see if you have Flash 11 installed. Others who have had this issue have either removed it or used a previous version of Flash.
I know all the reviews said this phone got slightly warm due to the screen, but in my nearly year-long stint of owning this phone, I find that remark to have been grossly misrepresented. When charging, my phone gets extremely hot on the power button. After charging, it takes a good 5-10 minutes to cool off. While the phone is hot, (and I mean HOT,) the phone hiccups, stutters, and can become totally unresponsive. Applications act up, etc.
When I attempt wireless charging with my add-on receiver, things get infinitely worse. I cannot charge with the screen on and data connected.
In my car, I connect via BT to my car, my audio receiver, and my OB2 scanner. That doesn't seem to be a problem, other than BT being sometimes flaky. I have a wireless charger in my car, but I only used it once -- no point. Now, even with my 2.1a charger, I cannot keep my G3 topped-off while using GPS and streaming Spotify. The phone practically melts. Things are better when I'm blasting the A/C on it straight from a vent, (and worse if I try to use my heater in cold months.
Basically this thing is in a perpetual state of overheating. I have had three of these. My last unit overheated so badly that the screen became discolored. You might say that I expect too much from my phone, but my M7 had no issue, and my S5 did not overheat. I had to give up the Sammy for other reasons.
I have made various tweaks in the past in attempt to counter the sluggishness due to heat, but that's dangerous--and likely why my last phone actually failed. I decided to leave that alone and deal with the crippling slowness. Even something as simple as swiping a word on the Google Keyboard becomes impossible.
My question to you guys, is do you notice this burden on a daily basis? Perhaps the average person that doesn't need a charger all day can keep this beast cool? I am strongly considering the S6 because of the reports flooding in of how hot the Snap 810 runs compared to the Exy. What are your thoughts?
I haven't seen this behavior at all. I've had little blips of hotness, but I almost think it's more environmental in some cases. Certainly not while charging, and I routinely leave it plugged in while I'm using it or watching Netflix or something. I'm sure you've thought about this, but are you sure it's not your charger? Does it overheat after a full factory reset (i.e. out of the box)? If not, what specific add-ons and/or ROMs do you use?
SilverZero said:
I haven't seen this behavior at all. I've had little blips of hotness, but I almost think it's more environmental in some cases. Certainly not while charging, and I routinely leave it plugged in while I'm using it or watching Netflix or something. I'm sure you've thought about this, but are you sure it's not your charger? Does it overheat after a full factory reset (i.e. out of the box)? If not, what specific add-ons and/or ROMs do you use?
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Due to the nature of DC, the charger cannot be the culprit in terms of overheating. Not staying topped off? Sure, but not the heat. The phone regulates all of that.
You are telling me that you can stream Spotify (highest setting for me,) and Google navigation, and your phone doesn't get blisteringly hot? I've been charging on the cable (instead of wireless,) to get my phone up from 93%, with the screen completely off, and it's pretty warm on the power button right now.
I am running stock ROM, (though rooted.) I have used various G3s, various ROMs, completely stock, various chargers, you name it. No matter what, this phone gets furiously hot when the screen stays on. Even using it as a clock on my desk causes it to heat up like no one's business. Streaming a movie causes it to get pretty damn hot. It seems like the environment of the car being warmer, and GPS being used with data is the main culprit. Like the internal heatsinks/paths become overwhelmed.
ScrapMaker said:
I know all the reviews said this phone got slightly warm due to the screen, but in my nearly year-long stint of owning this phone, I find that remark to have been grossly misrepresented. When charging, my phone gets extremely hot on the power button. After charging, it takes a good 5-10 minutes to cool off. While the phone is hot, (and I mean HOT,) the phone hiccups, stutters, and can become totally unresponsive. Applications act up, etc.
When I attempt wireless charging with my add-on receiver, things get infinitely worse. I cannot charge with the screen on and data connected.
In my car, I connect via BT to my car, my audio receiver, and my OB2 scanner. That doesn't seem to be a problem, other than BT being sometimes flaky. I have a wireless charger in my car, but I only used it once -- no point. Now, even with my 2.1a charger, I cannot keep my G3 topped-off while using GPS and streaming Spotify. The phone practically melts. Things are better when I'm blasting the A/C on it straight from a vent, (and worse if I try to use my heater in cold months.
Basically this thing is in a perpetual state of overheating. I have had three of these. My last unit overheated so badly that the screen became discolored. You might say that I expect too much from my phone, but my M7 had no issue, and my S5 did not overheat. I had to give up the Sammy for other reasons.
I have made various tweaks in the past in attempt to counter the sluggishness due to heat, but that's dangerous--and likely why my last phone actually failed. I decided to leave that alone and deal with the crippling slowness. Even something as simple as swiping a word on the Google Keyboard becomes impossible.
My question to you guys, is do you notice this burden on a daily basis? Perhaps the average person that doesn't need a charger all day can keep this beast cool? I am strongly considering the S6 because of the reports flooding in of how hot the Snap 810 runs compared to the Exy. What are your thoughts?
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Click to collapse
A simple solution might just be buying an external charger and spare battery combination and never use the phone for charging.
I have always bought external battery chargers and hot swapped a fully charged battery and put my dead battery on the external wall charger when I go to sleep.
Hope this helps.
(I've been buying Anker chargers & batteries on Amazon with success)
I think you're right. However I likely won't keep this phone much longer. S6 Active or G4 are calling my name...
I recently broke my OPO and switched to this device using the same SIM card (I use T-Mobile) I've noticed on both devices they have a tendency to overheat. Both according to Coolify Flat ( going upwards of 40°C According to Coolify) and the lg g3 specifically in TWRP reaching upwards of 70°C according to the temp indicator there (can't remember if the OPO would overheat in recovery).
I'm wondering could the SIM be causing overheating issues?
Is it because the phones are a tad bit old?
Is it due to the 801 Snapdragon?
A culmination of the 3?
Or something I haven't thought of?
I should be receiving a new SIM card tonight to isolate that will report on that later but I would definitely appreciate any insight.
So put the new SIM card in yesterday, the phone did not get to 40°C even while I was charging it until I went out to play Pokémon go at night, during which time the temperature of the device shot up uncomfortably quick, reaching up to 42-44°C before I started freaking out and turning off everything I could in attempts to cool it down.
Right now the device is sitting at 36.7°C from me streaming music and replying to this post and another using XDA labs, now my gaming PC doesn't even act like this when I'm doing some hard gaming and I do not use liquid cooling so I find this quite disturbing.
Could someone help me out here? I would rather not melt this device as I'm trying to hold onto it until the new Google phone drops, also it is now at 37.5°C at the time of finishing this post
I really don't know what to tell you. I believe my phone's been 70 degrees celsius regularly in TWRP during backup/restore process and I haven't had a problem. I don't think it's the age of the phone. Don't know if it's necessarily the processor or if it's just the lack of a better heatsink (I believe there's a thread or two possibly about adding your own additional heatsink/improving on the stock setup).