When i plug in my headphones, they don't work. I just plug them in and whatever sound comes out, comes from the loudspeaker. Is there some hardware issue here or configuration? Im thinking hardware issue is very unlikely as I just got the phone yesterday? Please help.
can any1 help me with this????
http://forum.xda-developers.com/showthread.php?t=545575
write to HTC so they get more fan mail, seems it's happening a lot :/ google gives more people with LEDs/headphones problem :/
I had the same issue, after much searching on google I found its a common problem and there's an app called toggle headset that will resolve this. Last time I checked it wasn't in the Marketplace, a quick search on google should lead you to it.
If you have any trouble finding it, let me know and I'll dig out the link for it when I get home.
One word of warning, its unsigned, but it works like a charm for me with no untoward side effects.
Florida.
Could you sned me the link please? I couldnt find it.
Try google and toggle headset+android. Bet you find it then.
Here's the link to the projects site, you should be able to download it from there -
http://code.google.com/p/toggleheadset/
3.5mm jack not working
When i plug in my headphones, they don't work. I just plug them in and whatever sound comes out, comes from the loudspeaker. Is there some hardware issue here or configuration? Im thinking hardware issue is very unlikely as I just got the phone yesterday? Please help.
Click to expand...
Click to collapse
I had the exact same problem and a simple reboot fixed it for me. No problems since. I wrote about it here
http://www.walkingrandomly.com/?p=1585
Cheers,
Mike
I just got a new phone today. Hope this one doesn't pack in too
Toggle Headset did it, but it's still annoying to have to toggle stuff like that....also, any similar toggles for LED's?
suisen said:
Toggle Headset did it, but it's still annoying to have to toggle stuff like that....also, any similar toggles for LED's?
Click to expand...
Click to collapse
Woah... it sure worked to use that widget... then it IS a software problem.
Let's see if I can deduce something from what I have been reading and my own experience so far:
1. The first couple of days I had the HTC Hero the device automatically switched from internal speaker to headphones when I put those in.
2. After a while the device no longer recognised when using headphones.
3. Then I started to listen in the headphones while pulling the plug in and out of the socket. I DID hear clicks which told me that there wasn't anything loose to the contacts.
4. Then I read that others had the very same problem and someone suggested that a hardware reset maybe would fix it. I wasn't prepared to go that path just yet though. Then something happened that more or less forced me to do that hardcore reset anyway. That didn't fix it.
5. Enter "Toggle Headphones". It works.
From this my first thought was that it might have been a hardware fault and a return was necessary. Then I began to read about others having the same problem. A hardware fault affecting lots of users in the first week the phone had been out in the wild? I am not saying it could not happen but it is very unlikely though. But then again a hardware reset should have fixed it right? It didn't. The date and time the phones gets from the network would have been reset too, but since the phone immediatly gets the right time and date as soon as it is powered on from a hardware reset makes it dificult to test (I know we can turn off that feature).
As it is now I think something is wrong with the time and date thingy. And it is a software problem.
Scratch the time and date stuff. I just tried to manually change the time and date back to the day I first got this device and it didn't work either.
Related
With WM6, I had matched my bluetooth earphone with prophet,then I can see the BT headphone symbol on dialing menu.However, if I reboot Prophet, the connection will lost,when I making a call, it won't auto connect to my BT earphone(the WM5 rom did),I have to open setting->connect>BT rematch it to use my earphone.
The problem also happens if,
1.First build connection between phone and BT earphone.
2.Take away the phone only(far enough to let them unable to communicate)
3.Take back the phone and make a call. The BT connection won't re-connect untill you re-matching it.
It makes me very inconvience, thanks a lot if someone can help me to fix it.
Thank you!
I have the very same problem in all of PDAViet's roms. After soft reset the bluetooth partnership setting is gone (although the symbol of the paired device is still there..) I have asked for a fix several times but no one seems to care.. Very strange that only a few people seem to make regular use of their bluetooth headset....
jean-luc said:
Thank you!
I have the very same problem in all of PDAViet's roms. After soft reset the bluetooth partnership setting is gone (although the symbol of the paired device is still there..) I have asked for a fix several times but no one seems to care.. Very strange that only a few people seem to make regular use of their bluetooth headset....
Click to expand...
Click to collapse
Why do you complain so unsympatically? Remember that you flashed your device yourself. Nobody forced you, nobody let you pay for the software. You downloaded all by yourself a file that a smart person somewhere in Vietnam or Thailand or Russia or where ever, has put together becourse his hobby is to fool around with his PDA. That same person was so friendly to let the whole world join in on his party.
But don't complain when that person don't like to spend his time on your problems, for as far we know his doesn't have a BT headset at all and isn't interested in that functionality. It will become a whole different piece of meat when you had purchased the ROM, but you haven't....... did you....?
Cool...
rondol1 - I like your thinking, my sentiments exactly.
is there anyone can help?
Same sproblem with other bluetooth devices
I think it is not just a BT headset problem but a BT stack problem. I'm using a BT GPS and I had to re-pair GPS and Prophet each time I use (althoughit seems like it is already paired)
It is irrelevant maybe but similar problem exist on e-mails. I create an account for my email provider, download e-mails, but after a reset it looks like my e-mail setting are gone (have to re-configure it) But even when it seems settings are gone I can see it on my today plugin that I have such number of e-mails ( I can get to see them)
rondol1 said:
Why do you complain so unsympatically? Remember that you flashed your device yourself. Nobody forced you, nobody let you pay for the software. You downloaded all by yourself a file that a smart person somewhere in Vietnam or Thailand or Russia or where ever, has put together becourse his hobby is to fool around with his PDA. That same person was so friendly to let the whole world join in on his party.
But don't complain when that person don't like to spend his time on your problems, for as far we know his doesn't have a BT headset at all and isn't interested in that functionality. It will become a whole different piece of meat when you had purchased the ROM, but you haven't....... did you....?
Click to expand...
Click to collapse
I did NOT "complain" about the problem not being fixed so far, but about the missing reaction of some of this community when I posted the question about the status of this problem on new ROMs several times (which this forum should be there for) and there was just no answer at all. Because I do not want to flash my device with every new "release" only to find out that the problem is still there. I am indeed aware of the fact that not everyone is using BT functionality and that a new OS manually adapted to an "older" device is something that cannot be free of issues from the beginning.
Any change on this behaviour with the new PDAViet ROM 4.0.0.0.6 Touch? Anyone tried?
Same problem
Thanks for All and for every thing they did to make prophet for WM6 but this bluetooth problem is really killing me also every time i am using my car bluetooth i have to pair
Same problem in all rom's
Have tried almost all rom's, same problem.
The problem seems not to be releated to the diffrent BT stacks. Have tried different. Also it is not related to the BT devices. Have used Handfree. Stereo headset. GPS unit. Serial ports on remote PC etc. All have the same problem. Works when paired. Then after a soft reset unit are still in the BT list. But they have all have to be re paired to work.
Surely have something to do, with the units loosing most, or some of the settings after reset. Its an anoying problem, which we all will have to look into.
All the new rom's are nice to have, and to play with. But if we wants the rom's to be good for regular and daily use. We sure needs to fix this problem.
I will start to do my own little investigation, trying to fix the problem.
The problem is the same in all rom's. So if its solved in one rom, I'm pretty sure its solved in all roms. (99% sure , I think)
MaRyNoFear said:
Have tried almost all rom's, same problem.
The problem seems not to be releated to the diffrent BT stacks. Have tried different. Also it is not related to the BT devices. Have used Handfree. Stereo headset. GPS unit. Serial ports on remote PC etc. All have the same problem. Works when paired. Then after a soft reset unit are still in the BT list. But they have all have to be re paired to work.
Surely have something to do, with the units loosing most, or some of the settings after reset. Its an anoying problem, which we all will have to look into.
All the new rom's are nice to have, and to play with. But if we wants the rom's to be good for regular and daily use. We sure needs to fix this problem.
I will start to do my own little investigation, trying to fix the problem.
The problem is the same in all rom's. So if its solved in one rom, I'm pretty sure its solved in all roms. (99% sure , I think)
Click to expand...
Click to collapse
I know why this is but so far I havn't figured out how to solve it.... the problem is that settings are stored in the ram and not the rom... the way we need to get it to work is have the regestry moved to the extrom and that way it can be writen to directly without having to keep the regestry in the ram..... this can be done but I havn't fully understood how this is don't because I've been trying so hard to figur uot the X button problem... but I'm reading up on how to do that
gullum said:
I know why this is but so far I havn't figured out how to solve it.... the problem is that settings are stored in the ram and not the rom... the way we need to get it to work is have the regestry moved to the extrom and that way it can be writen to directly without having to keep the regestry in the ram..... this can be done but I havn't fully understood how this is don't because I've been trying so hard to figur uot the X button problem... but I'm reading up on how to do that
Click to expand...
Click to collapse
Thats correct. Seeting in RAM are lost, and there by Bluetooth pairing, email settings etc. Now knowing what causes the problem, some one clever, sure will some up with a solution. Will try to se if I can contribute with anything.
MaRyNoFear said:
Thats correct. Seeting in RAM are lost, and there by Bluetooth pairing, email settings etc. Now knowing what causes the problem, some one clever, sure will some up with a solution. Will try to se if I can contribute with anything.
Click to expand...
Click to collapse
Strange thing is, I've tried a few WM6 ROM, but never had any problems with lost emailsettings. I use it a lot, and just as everybody, I have to do a soft reset, once in a while...
So, the RAM storage as you describe isn't lost in all cases but also written to ROM.
As for BT I only use my gps-receiver and even that one only now and then It seems t work fine, but to be honest most of the time I've flashed my Prophet between several times....
I've the same problem with BT : always working with BT GPS, always loosing my BT Headset (try with 3 differents Headsets ...).
Be with devellop's team for correct this probem, and not with guy who critic this post without an BT Headset .... This is a forum and the critic is here to help the building of a 'very good' and more stabe as possible WM6 Rom ...
All together for the future ....
rondol1 said:
Strange thing is, I've tried a few WM6 ROM, but never had any problems with lost emailsettings. I use it a lot, and just as everybody, I have to do a soft reset, once in a while...
So, the RAM storage as you describe isn't lost in all cases but also written to ROM.
As for BT I only use my gps-receiver and even that one only now and then It seems t work fine, but to be honest most of the time I've flashed my Prophet between several times....
Click to expand...
Click to collapse
try change your battery or just pull out your battery overnight, i'm sure you will experience this problem. Sometimes on my phone when battery goes below 50% if I reset will loose setting sometimes. Just annoying but i can live with it.
The only way to keep your bluetooth, wifi and email settings all the time without worries is to use WM5.
If someone wants to try the bug, just soft-reset the phone while connected to the PC via activesync.
I guess that you will lose your settings (i'm not 100% sure because I'm now using WM5).
okeee.....
That are things I didn't try indeed. But at the other hand, what hould I want to do all that?
Tried the battery-change right away. Everything is still in order, no settings missing, time and date still as it should, email working as it allways did.
I did shut down my device first though.
rondol1 said:
Tried the battery-change right away. Everything is still in order, no settings missing, time and date still as it should, email working as it allways did.
I did shut down my device first though.
Click to expand...
Click to collapse
You might be one of the lucky ones then. I believe majority of us looses settings at various times. what model specs are your device do you have anyway? is it new when u purchased? the reason i asked cuz somewhere i read there is a "button cell battery" might be a wizard thing not prophet devices.
kenxu said:
You might be one of the lucky ones then. I believe majority of us looses settings at various times. what model specs are your device do you have anyway? is it new when u purchased? the reason i asked cuz somewhere i read there is a "button cell battery" might be a wizard thing not prophet devices.
Click to expand...
Click to collapse
I did buy my S200 new, without any branded OS, that means straight from Qtek. It's a G4, other specs Im willing to tell when you can precise what you want to know.
But... I don't want to be arrogant... when I read the many bug-reports I get the feeling that a majority don't use their device as it is supposed to. If you imagine that it is a small device with very limited hardware specs, it's not hard to understand that it isn't as foolprove as your desktop computer...
But again, it's just a feeling I get by reading many post, I also know that some of you have serious issues that cannot be explained from maluse point of view.
My phone is giving me a problem in this area. When i talk on the phone (without using bluetooth or handsfree) people say i sound very far, or very soft. I've tried alot of different radios, and schaps diff versions. Including the latest 4.22ROM
Other then the rom itself i didn't install any other thing. But yet i'm still having this problem.
I've read in other topics that might be about setAcoustic.exe problem, but it doesnt' seem to solve my problem.
Anyone got any other suggestions? It's been causing me a big pain :
anyone know how to fix this??
update, it seems to be happening at random atm, some phone calls it's very clean, other it's too far..
hi, im having this same problem on my 8525. sometimes people can hear me and sometimes people can't hear me at all. any one else have this problem?
there was an old thread on this, search setAcoustic and you'll find it. if that fails , then i guess you can join me to wait for another solution
on the side note, bluetooth works nicely and i don't get any voice distortion or volume too soft.
Update:
So far things seems to be better atm, but it still happens. Sometimes while talking halfway, my signal can get very bad.. does this have to do with radio?
hey guys .... this is my first post here and i too am facing the exact same problem.... any solutuins? please HELP! (sorry for the caps)
Sylpheed said:
My phone is giving me a problem in this area. When i talk on the phone (without using bluetooth or handsfree) people say i sound very far, or very soft. I've tried alot of different radios, and schaps diff versions. Including the latest 4.22ROM
Other then the rom itself i didn't install any other thing. But yet i'm still having this problem.
I've read in other topics that might be about setAcoustic.exe problem, but it doesnt' seem to solve my problem.
Anyone got any other suggestions? It's been causing me a big pain :
Click to expand...
Click to collapse
Here's something to try the next time someone complains you sound far away/too soft: Switch over to your bluetooth handsfree without moving the phone. If you start sounding better then, I would guess that your built-in mic isn't working properly. You'd never know especially since you got it from eBay
Signal strength shouldn't matter too much, unless you start getting a marginal signal (say, one bar), and if that happens, try moving your head about (with your phone) - that should help the signal a little.
kltye said:
Here's something to try the next time someone complains you sound far away/too soft: Switch over to your bluetooth handsfree without moving the phone. If you start sounding better then, I would guess that your built-in mic isn't working properly. You'd never know especially since you got it from eBay
Signal strength shouldn't matter too much, unless you start getting a marginal signal (say, one bar), and if that happens, try moving your head about (with your phone) - that should help the signal a little.
Click to expand...
Click to collapse
haha yeah, recently it seems to be working though, a few times people called me and said can't hear me but i called them back and it worked.
well just an update, nothing seems to be working for me.
Flashing to the latest schap's rom = not working
flasing to other radio versions = not working
Changing to non 3G network, same problem
i'm beginning to be convinced that it might be my phone hardware that's screwed up.
now i'm flashing back to original official dopod rom. see if that fixes things.
Update: While installing my officail dopod rom, i realize that the officail ones install alot more stuff into my Dopod.
Is this normal/ as per compared to schap's roms?
this is the 1st time i'm installing a WM6 official rom, does it make any diff? Everytime you reinstall a rom = kinda like format drive C and reinstalling windows right?
If startup animation is enabled, and set acoustic parameter is not ran. You will have low volume issue. It is Rom/WM related, not necessarily a hardware problem. My Rom ahs startup animation disabled, acoustic parameter is properly set.
Second that, I highly recommend u all try k's 1.30b rom!
how do you make sure acoustic parameter is properly set?
bump.. any one figure this out yet? im tired of texting i just want to talk on my phone hahah. ive come to the point that im gonna buy a razr.
hi all, just another update.
things was working very well for a long while while using K's rom, but now it's starting to happen again while i'm on k's rom.
setAcoustic Param is done (i read in K's rom it's set properly)
anyone got any other suggestions?
update: I've been reflashing a few diff roms, apparently all of them have the same problem, including K's one which i see setAcoustic running at 1st run.
I really have no clue why my voice is too soft. Now i'm flashing the official HTC one, hopefully it works...
anyone got any new info on this? i'm still having the same problem
if it is an hardware issue, is there anyway to figure if it is an hardware issue? or how do i open my phone?
just another update.
Now my voice fades in and out.. it's literally mood swings.. sometimes sounds good, other times sounds bad..
but i'm resorting to use wireless for now. it seems that wireless is more stable. there was 1 time which i was trying to talk on the phone's mic but the other party couldn't hear me, so i switched to wireless immediate on the same call and the other party could hear me immediately.
I've changed countless of roms already, the problem is still there regardless of what rom, official ones from HTC or others cooked in here, (schaps, k's, and many others) i can only assume that my mic is broken....
this i'm in malaysia and this is a orange phone.. i wonder if i can get any warrenty here at all.. or someone that knows how to repair this phone..
Hopefully this will be my last update
I've sent my phone for repairs. hardware wise, they say they fixed it. After that, my volume is pretty stable.
There are once or twice that my voice still went out, however, i found out that by disabling WOW HD Settings, it solved my problem too.
So far, i'm happy with my hermes
I just bought my wife a used Eris and it turns out that it has the silent bug. It is a non-rooted phone running 2.1. What would you try to fix it?
1) update the radio (if so, to what)?
2) update the ROM (if so, to what)?
Any other ideas?
Thanks in advance.
Whenever I had the silent bug, I would fix it by slamming my phone against the palm of my hand, it really works. At least for me.
Thanks. Any other ideas out there?
Anyone? Any information is appreciated.
depends on if its hardware or software... software just a reboot or supposedly upgrade will help but if your already running the july ota 2.1....
Eris has a usb-trackball-mic combo port that has a notorious 'bad ground' (other physical trackball-equipped htc devices with similar designed usb-mic ports have the same issue as well) i cant even use the mic or trackball down and left without having the usb plugged in and slightly pulled forward, and barely then will the mic work. also have an issue where incoming bluetooth calls(only way i can use my phone as a phone aside from a wired headset) are rerouted back to my phone immediately upon answer have this problem with numerous roms and headsets
symptoms of this 'bad ground' problem and eventual complete mic failure etc are:
do u have phantom cursor movement whenever you plug in your usb cable into your device? ie. green selector jumping or tracking around the screen even when your device is not handled in any way...(makes it impossible to use the device while its doing this as well as it selects what it wants..lol)
callers asking hello hello hello? then hanging up even when your trying your best to wiggle the usb port or smack your phones microphone on your palm....
attempting to repair this problem (as im on cricket and obviously have no verizon 'warranty' anyways) i followed a write up on here about how to change your trackball and replaced with a new one as well as tried to clean dirty trackball contacts.. my microphone worked ok for like 3 days then went back to broken had no effect on trackball
on the other hand when i have had the silent call bug back when the mic worked, i usually couldnt hear the other person and they could not hear me and usually a restart worked..
hope some of this jibberish helps...
I contacted HTC support about the silent bug and this is what I got in response...
"Thank you for contacting HTC Technical Support. I’ve had to do a bit of research concerning the “silent bug”. Based on what I’ve read, do you mean that the audio goes silent on some calls, where you can’t hear the other party and they can’t hear you? Is rebooting your phone the only way to recover from it?
I can definitely understand your frustration if this is going on. I mean, you basically can’t use your phone sometimes. The latest update for the Eris addresses this issue. Please go to MENU > SETTINGS > ABOUT PHONE > SOFTWARE, and check the software number. The new software is number 2.37.605.4"
Her software number was lower than that, so I rooted her phone and installed xtrsense 4.6.5. She had one issue this morning but she isn't sure if that was because her volume was all the way down or if it was really the problem.
I also downloaded the Sprint radio update ending in 27, because her radio version is stale as well. I found that in the hidden menus using ##778. I am a little bit reluctant to flash that as I can't verify the CD5 #.
I haven't noticed the jumping around cursor and her trackball works OK. So I guess we are in wait and see mode now while I try to figure out what the next fix would be.
Thanks for the responses so far.
Yep
Sent from my Eris using XDA Premium App
My eris just got hit with both the trackball and the mic problem the other day. At first a swift hit on my palm fixed it for a day. And now the mic doesn't work at all unless my charger is plugged in and pulled toward me as well.
I haven't found any easy, or viable option of replacing the entire charge-trackball-mic block.
Ok, i'm sure i'm not the only one having this issue. I'm stock and currently on the latest OTA and for some reason my phone likes to reset itself to max volume. I can almost always reproduce it with having headphones plugged in, playing a a song and when i open my dialer, it goes max volume. Its a persistent issue and i was wondering if anyone has had these similar issues and or possible knows of a fix? if its a known bug, then i guess i'll have to find a work around till another update is released . At the moment, i'm using Audio Manager to keep the volumes from changing again. I tried to recreate the issue again with the above process and it sounded like it was about to jump up then came back down so its working for now...just wish it worked properly is all. Anyone with this happening to them too?
Update: Ok, so i'm noticing when i start to have issues...i have my headphones plugged in and the beats app shows a notification...but beats is off when i check settings... possibility?
Update 2: Turning off beats and trying to recreate the issue no longer happens. guess its beats after all. guess i'll run without it for now. if its just me having issues and not anyone else, i'd appreciate hearing it from you guys to know what my next step should be thanks again guys!
Update 3: Damn it...went in with high hopes....still went to max volume when i went into the dialer....just didnt make my ears bleed since beats was off... i'm out of ideas...i wait for your responses....
Update 4: So i have not been able to stop looking for information and i found some other posts that helped. Alot of people were having issues with Tango. No problems now after uninstall! Hope this helps anyone that was having issues. Sorry if this was annoying >.< Now i know... (if it helped you, at least some good came out of it)
I've had the same issue on both mine and my wife's DNAs. We haven't used headphones with them though, so I don't think that's the problem. I have searched all over the net for tips and this is the first one that seems to work. Thanks!
yup...
I'm experiencing the same problem... Know what you mean about making your ears bleed. I use beats by Dre ear buds. Happened on my first DNA more frequently. I had it replaced after it was stolen. Didn't happen on the new one for weeks, thought I was in the clear. Will try uninstalling tango...
I would believe the idea about Tango. I used to have this problem all the time. I don't have Tango now and I haven't had the problem in a long time. Never knew or thought about Tango being the culprit. Thanks I will never go back and download it now.
EDIT: Read the other comments in this thread to see what I've tried and what hasn't worked. Thank you!
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
jtc276 said:
I love my Galaxy S5 so far, but currently it's sucking at being an actual phone. On the other end of the phone line, the people I've talked to have complained of the audio sort of cutting in and out like someone is interrupting me. This happens when I'm in quiet rooms alone, so I'm confused. At first I though it was the case on my phone (Supcase), but after replicating the problem for myself, that doesn't seem to be the case. So at this point I'm not really sure if my phone is possessed or if it's a hardware problem. For reference, I'm running XtreSoLite rom and I have a few Viper4Android audio things running. I'm not sure if that could be the problem. Anyway, if someone could help me solve this issue, I'd really appreciate it. Thank you!
Click to expand...
Click to collapse
It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
.
fffft said:
It's certainly not normal. Not with stock firmware or custom ROMs like Phoenix. I have no idea if your custom ROM is a factor, bit it seems unlikely.
Possibly your problems are reflective of being in a location with a weak and tenuous signal strength. Generally speaking dropouts and feedback are data latency issues seen more with Voip and VoLTE calls. You don't have nearly enough information to do more than guess yet.. but I would make your audio app (Viper) to be the prime suspect.
See if you can exempt voice calls from Viper or temporarily uninstall it. Also find out if any background apps are using high CPU and in particular if any audio apps are set to high priority. Find out if you arwe using VoLTE. CPU (power saving) apps?
If you can't narrow it down, make a backup and then revert to 100% stock to rule out hardware issues. Then install apps one at a time, watching for the issue to return. You could also open a carrier support ticket to see if your account is misconfigured, using a low grade codec, etc.
.
Click to expand...
Click to collapse
Thank you for all of this! I'm having an unfortunate week because I'm actually away from home and have very limited internet access, so factory resetting my phone isn't currently an option. However, I did turn VoLTE off and I'll be wiping my cache because I read somewhere that might work. I'll also be watching my apps, but I'm not sure that's the problem. I generally have the same apps on all of the phones I use and this is the only phone people have said I sound bad on. And I don't think Viper is the culprit either because I've disabled it and nothing has changed. So hopefully turning off VoLTE works or simply wiping the cache does the trick. If not, I'll definitely do everything that you recommended because I want to avoid RMAing this device at all costs.
It seems that a factory reset solved the problem. I still have no idea what the problem was, though, but I'm happy it seems to be gone.
So the problem has returned. I factory reset once again and it hasn't done the trick. Everyone is describing it as an echo and telling me they can hear themselves echoing when they speak, although it sounds fine on my end. I don't know what else to do. I have:
Factory reset
Taken the sim out and put it back in
Changed APNs
I don't know what else I can do. Really hoping I don't have to RMA this device. Does anyone know how Samsung is with RMAs?
Bump
Still having this problem. I hope there's someone out there who knows how to fix it.
you ain't alone mine was fine for a while then after the new update it came back i call t-mobile.they put in a open repair tickets as others around my town also complain.my signal is always -114 to -119.they have heard it it when i call them.i get the echo or it brakes up or call turns into noise and then calls drop and they have to call me back on house phone they claim it is a tower/signal issue.??
jtc276 said:
Still having this problem. I hope there's someone out there who knows how to fix it.
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i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
been you had exchange the phone and new one working fine what software is it on NF6 or the new NG3 that would tell us a lot???before i downgrade back to the nf6
420soljah808 said:
i had this on my first two handsets it happened in the first 14 days so i had no trouble going into tmo store and exchanging it twice. people could not hear me and the echo was really bad. third s5 call quality super clear now.
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I had this same issue as well. I could hear people jsut fine, but when they tried to talk to me, be it over tmo network or through wifi calling, they heard bad echoes and noise. I even did as you did; factory reset and it sorta worked. When it happened again, I cleared caches (the official fix from tmo 611) and that worked for a couple hours. Eventually, they told me to take it back to the store and get a replacement.
I believe it's a hardware issue related to the mic; here's why:
When I'm in my car and on bluetooth people on other end hear me just fine and crystal clear. When I used a bluetooth headset, same thing. As soon as I disconnect from BT and go to just the normal mic, echo pops in.
One thing you can do is call 611 and use the voice prompts. It was so bad on my end that the voice prompts picked up itself (well the echoes from the voice prompts). If you do and the voice prompt system routs you even when you don't say anything (it routes your call because of the echoes) then you definitely have a bad handset.
I was rooted, custom recovery, knox tripped and mailed my phone in. Nothing happened. But they did charge me $20 for a return/replacement fee. The new phone I got works no problem.