HTC sync unable to create device manager instance - Hero, G2 Touch Q&A, Help & Troubleshooting

My hero arrived today, and I'm very impressed.
However the HTC sync software doesn't want to work on my pc, (xp sp3). I get the error "unable to create device manager instance" when it starts up, and it won't connect to my hero.
Any ideas?
Also, does anyone have the EC E100 Wired Remote Control? I want to use my own headphones, and was wondering if this remote was any good?

Not much help, but I get the same error.

Same error here, WinXP-SP3 Spanish installed only for HTC Sync.

http://forum.xda-developers.com/showthread.php?t=559139
Same problem, its probably SP3

Related

WM6 Bluetooth sync with WMDC Vista how?

Guys, I've waited to find a solution, it's been almost 10 months, and I wonder if I'm the only one with the problem. I can sync via USB cable, but not via Bluetooth. My setup:
Computer: Vista Ultimate 32bit running WMDC v 6.1
PPC: Dopod 181pro G3 WM6 PDAViet 4005b.
Any help appreciated. Thank you.
You must change AS config. on your PPC for BT connection
What do you mean? Under my BT in my PPC, I have ActiveSync checked. It does try to connect with WMDC, but it just never actually connects.
Has anyone gotten bluetooth sync to work under Vista and WM6? I'm starting to think there is either something missing on the WM6 PDAViet, or the Vista BT stack is missing something.
So, find the bluetooth settings in Vista. I can't help you much here since I'm using a german version.
Systemsteuerung\Hardware und Sound\Bluetooth-Geräte
(Control Panel\Hardware and Sound\Bluetooth-Devices?)
Open the panel and select COM-Ports, and add a Port for an incoming connection. Don't forget to pair the devices and tell the WMDC its allowed to use Bluetooth connections.
hope it works for you
p.s. I can't get my WM5 device to connect, its an hx4700. My Hermes works fine (WM6). Any suggestions on that maybe?
Ok thanks all, I finally got it kinda working. Kinda, cause it doesn't work all the time for some strange reason. The only thing I did to finally get it to work is, after I paired the PPC and computer up, I went to the BT icon on my desktop and clicked it open, and selected the 'HTC Phophet' icon, and under the service tab, I checked off Activesync. Then it was able to connect. It took a while to connect though, and also sometimes, it would not connect. Also, the speed is really slow, for example, to browse my PPC folders takes a very long time. I wonder if it's my upgraded radio rom. I will see if rebooting or soft resetting the PC/PPC would solve anything. Thanks again.
BT Sync with Vista Home Premium and X7501??
exe said:
Guys, I've waited to find a solution, it's been almost 10 months, and I wonder if I'm the only one with the problem. I can sync via USB cable, but not via Bluetooth. My setup:
Computer: Vista Ultimate 32bit running WMDC v 6.1
PPC: Dopod 181pro G3 WM6 PDAViet 4005b.
Any help appreciated. Thank you.
Click to expand...
Click to collapse
I could use some help with this too....
Been trying unsuccessfully to sync my Athena X7501 via BT with my lil' Kohjinsha SH6/Vista Home Premium but no go...
No problems syncing with USB Cable...
I can get both to 'see each other' but nothing happens either in Sync Center/Mobile Device Center in terms of connecting or when I click 'Sync' in ActiveSync on X7501...
Any suggestions????
ArchiMark said:
I could use some help with this too....
Been trying unsuccessfully to sync my Athena X7501 via BT with my lil' Kohjinsha SH6/Vista Home Premium but no go...
No problems syncing with USB Cable...
I can get both to 'see each other' but nothing happens either in Sync Center/Mobile Device Center in terms of connecting or when I click 'Sync' in ActiveSync on X7501...
Any suggestions????
Click to expand...
Click to collapse
if you see "serial port" instead of "active sync" during getting them to 'see each other' you may check "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services\SerialPort" key using regedit.
you have to change it to your bluetooth stack's incoming COM port (usually COM7). You will probably see "Bluetooth" in that key. just change it to "COM7" and restart the computer then rebind the devices.
it worked for me on my vista.
gokhanmoral said:
if you see "serial port" instead of "active sync" during getting them to 'see each other' you may check "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services\SerialPort" key using regedit.
you have to change it to your bluetooth stack's incoming COM port (usually COM7). You will probably see "Bluetooth" in that key. just change it to "COM7" and restart the computer then rebind the devices.
it worked for me on my vista.
Click to expand...
Click to collapse
Thanks for that input, gokhanmoral!!
Will check that out....
OK, did a search in RegEdit for
"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services\SerialPort"
but it didn't find this....
I do see
"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services\" with several subfolders in it....
One folder is called 'Extended Serial' and another is 'Services'....
Can you be verify the path to the item I should edit???
Thanks!
ArchiMark said:
OK, did a search in RegEdit for
"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services\SerialPort"
but it didn't find this....
I do see
"HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services\" with several subfolders in it....
One folder is called 'Extended Serial' and another is 'Services'....
Can you be verify the path to the item I should edit???
Thanks!
Click to expand...
Click to collapse
it is not a path but it is a REG_SZ (string) key.
sorry, my mistake. I should have written SerialPort key under HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services.
see the attached image.
it was "Bluetooth" before I change it.
I had no option to select COM7 in WMDC because it is marked as "used" in another registry but changing it and reinstalling the bluetooth stack is a harder way to fix. so just change it to whichever port your stack is using for incoming serial. you must have an option to check it in control panel.
gokhanmoral said:
it is not a path but it is a REG_SZ (string) key.
sorry, my mistake. I should have written SerialPort key under HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services.
see the attached image.
it was "Bluetooth" before I change it.
I had no option to select COM7 in WMDC because it is marked as "used" in another registry but changing it and reinstalling the bluetooth stack is a harder way to fix. so just change it to whichever port your stack is using for incoming serial. you must have an option to check it in control panel.
Click to expand...
Click to collapse
Thanks for the clarification...edited that key....
Weird thing is that my X7501 and laptop can 'see each other' but still doesn't sync....when I click on 'sync' in ActiveSync on X7501 nothing happens and on laptop Mobile Device Center says 'Not Connected' and Sync Center shows the partnership with my X7501 as 'grayed out' looking.....
Not sure what you mean by 'you must have an option to check it in control panel...
Any suggestions as to what to check now???
Why Don't I See 'ActiveSync' Listed in BT Services List?
Seems that the problem I'm having getting my 7501 to sync to a PC via BT has to do with no having ActiveSync show up in the list of available services in BT partnership settings.
I just see Serial Port listed, not ActiveSync.
Could it be that I need to install ActiveSync again?
I'm using Vista on PC so I thought it uses Mobile Device Center and Sync Center which comes built-in to Vista. So didn't install ActiveSync myself...
Does ActiveSync install anything onto a mobile device like the X7501?
Thanks,
Mark
Frustrated X7501 BT Sync'r.....
GOT BT Sync Finally!
Just thought this might help someone else down the road to know what the problem turned out to be on why I couldn't BT Sync my X7501 and my laptop....
I called HTC this morning. They were actually extremely helpful!
Turns out that my laptop was using BlueSoleil BT software instead of MS BT Stack...deleted BlueSoleil and restarted and voila! MS BT Stack installed and then I could see ActiveSync service on my X7501!!!!
Who would of thought about that.....
Still troubled with bluetooth sync via WMDC/Active Sync
exe said:
Guys, I've waited to find a solution, it's been almost 10 months, and I wonder if I'm the only one with the problem. I can sync via USB cable, but not via Bluetooth. My setup:
Computer: Vista Ultimate 32bit running WMDC v 6.1
PPC: Dopod 181pro G3 WM6 PDAViet 4005b.
Any help appreciated. Thank you.
Click to expand...
Click to collapse
I have the same problem. Seems to be a fairly common one. My WM6 PPC (with Active Sync) will not sync via bluetooth to my Vista Ultimate "powered" machine with WMDC. No trouble syncing via USB. Also no trouble with bluetooth pairing of the PPC and my machine or sending files (directly) from one to the other via bluetooth. Just no syncing of Calender, Tasks, etc. over bluetooth. Kind of infuriating.
Also possibly worth noting---I had no trouble syncing same PPC to my old XP powered machine with Active Sync. Why did Microsoft insist on "improving" on something (Active Sync) that worked just fine and was straightforward to use? Vista and WMDC in particular are steps backward in my view.
Pointless griping aside, the symptoms suggest that bluetooth stacks are working, that active sync and WMDC are talking (over USB), just no syncing, suggesting something is inconsistent in the way the ports are set up, just as others have implied in this thread.
Incidentally I tried everything listed in this thread, including the Regedit modification (all of this made a lot of sense given the problem) and still get no response when I try to sync over bluetooth.
On my ppc the only options for com ports are COM2, COM4, COM6 and COM8. Does this matter?
Help!? Please.
Thanks in advance for any input.
Well, as for myself, it tured out that my problem had something to do with the pocket pc ROM I installed, as posted in the first thread. It would sync a few times at first, then never again. So, all this time (years) I've just done it with USB wire.
Now I just got done upgrading my Prophet to Ultimate v 2 ROM. And my BT active Sync is now working like normal. I knew from the description of the first paragraph there was something wrong with my flash of the new ROM or the ROM itself. Anyway, now it's working like normal. It's now time to go fix my headphone jack that is stuck in headphone mode lol. I need a new PPC!

Help with Activesync Error Message

I have a att 8525 with wm6. My pc has windows xp home edition service pack 2 2002 edition. When I connect phone via cradle upon reboot of the pc I get a message new hardware found it then tries to sync. After this attempt I get a message device not detected so I do the troubleshoot after the trouble shoot it comes up with 2 issues one which really confuses me. I downloaded activesync version 4.5 but here is the message I get below
1 To synchronize email etc with your PC Microsoft Outlook XP or later must be installed
2 Unable to establish a connection between pc an my device. It then gives a link to a guide for this with all sorts of changes to make on the phone etc. I have performed a great deal of them changes enabling and disabling settings they ask for etc but this has not resulted in any change or a connection
My biggest question concerns the first issue mssage I get. 1 unable to synchroniz with my pc because it seems to says Microsoft Outlook Xp or later must be installed. When i went to install the activ sync my windows xp home edition was listed as compatible. So I am very confused here. Do I need to upgrade to the outlook 2007 ( More Money damn ) or is there another way perhaps a lower version software or am I missing something. If it matters i am connected via wifi wireless router which I just installed Any Help will be greatly appreciated, greatly
Mike
Long Island
I couldn't sync after I did my first ROM upgrade and it was an official upgrade from AT&T, thats how I found this place. I would suggest reading through the Hermes WIKI, then looking through the Hermes section, it was a REALLY BIG help to me. Now on to your questions:
You have to have MS Activsync installed on th PC, I would try finding v4.2 as I have been having problems with v4.5 and 4.2 fixed it.
Are you trying to sync with the USB or just with the WiFi connection???? I don't think you can sync via WiFi or Bluetooth.
You only need Outlook 2007 if you use it as your E-mail client (I don't use MS Outlook or MS internet explorer).
Sync Solution!!
I had the same problem. I tried on my 3 pcs & figured out. USB connection is the best for all connection & sync.
Microsoft Outlook XP or later is must to sunc contacts & e-mail. if you dont have those & have Outlook Express you need a program (I forgot the name) to install in your computer & cab in DPA which sync contacts with Outlook Express.
i did following.
For sync connection make sure you have all security disable or you allow main 4 files to communicate. check this troubleshoot for help on allow files for different security programs.
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
once you see device detection click "Explore" on active sync even it is connecting the device..if you see the phone files it means it is connected but somehow not synchronizing.
then try to muck aroung advance USB connection tick & untick. and also connected via The Work & The Internet connections in connection settings.
Hope it helps.
V
This happens to me when I upgrade to a new ROM, and I am unable to resync via ActiveSync. The first thing I check and gets me back to be able to sync 99% of the time is the USB setting on the phone.
Go to->Settings->Connections->USB to PC->Then UNCHECK "enable advanced network functionality"
That always gets me back to be able to sync again via USB. Hope that helps...(a little late I know....)

HTC Hero as mobile internet for computer?

Fast questin:
A friend has a HTC Touch HD whick he can use as a mobile internet connection for his computer using the 3G in the phone and a USB cable.
Is the possible with the Hero?
If not, would it be possible to make a app for that? I mean, the whole phone is opensource, so it should be possible?
It's called tethering - it's built into Hero, though I believe you have to use HTC Sync on your PC.
Regards,
Dave
To sync it to PC, do i need any software or is it plug and play?
Never acculy synced my hero to my PC since i rl dont need to when i have andorid marketplace
Do i need any software on my computer to sync the Hero?
*woops, doubble post >.<*
Yes hero can be used as a modem, you need to instal HTC Synch on the pc first, then plug phone in and drivers will be installed via htc synch. I find after doing it on a few boxes you need to reboot the pc before the phone will give an IP address to pc at this initial instal. In settings/wireless controls on hero you need to tick mobile network sharing - this becomes available to tick when plugged to pc. Note there is a newer version of HTC Synch on the HTC web site than the one supplied on the hero's memory card - both worked for me.
To Synch - yes you need HTC Synch installed.
If you are using MoDaCo's custom rom you can use an app called Wireless Tether which lets you tether through wifi/bluetooth,so no need for a usb cable.
Wow, thanks for all the answears
cool, tethering over bluetooth
anyone tried this on linux? I start like feeling to flash that rom after all. HTC's ten days take soooo long...
d
dragonflyFZX said:
anyone tried this on linux? I start like feeling to flash that rom after all. HTC's ten days take soooo long...
d
Click to expand...
Click to collapse
I just wanted to ask the same question. i'm a linux user and wanted to share internet with my laptop.
it was hard to get it working with WM (i never got it working)
If you install the Android SDK you get a tool called "adb" which has this in its -help output:
Code:
networking:
adb ppp <tty> [parameters] - Run PPP over USB.
Note: you should not automatically start a PDP connection.
<tty> refers to the tty for PPP stream. Eg. dev:/dev/omap_csmi_tty1
[parameters] - Eg. defaultroute debug dump local notty usepeerdns
So it might be possible, but I don't know how exactly.
I did thetering over bluetooth and infrared with my touch dual wm device and ubuntu laptop. Worked very nice. I know it is easy over usb, but given the bluetooth support in Android, i doubt it will work over bt.
Hmm, iv'e installed HTC Sync (the version that is on HTC.com/support) but when i try to sync the phone to my laptop my phone says it didnt fint HTC Sync on windows... even though its insalled and opened on my computer...
What to do?
foxmeister said:
It's called tethering - it's built into Hero, though I believe you have to use HTC Sync on your PC.
Regards,
Dave
Click to expand...
Click to collapse
HTC Sync does not allow you to use the Hero as a modem. HTC Sync is used to sync Contacts to Outlook or Windows Address Book! I got this information from the HTC Sync user guide downloaded from the HTC website.
To use the Hero as a modem, you must use PDANet or root your phone and use some other tethering application.
So then there is no way I can use my Hero as a modem?
Since I dont want to root my phone and PDANet is not free(I live in sweden and can not buy apps yet)
Please see this thread: http://forum.xda-developers.com/showthread.php?t=544352. Apparently it works with HTC Sync on Windows and it works with the standard rndis driver on Linux.
The Windows/HTCSync method is also mentioned in the manual that came on the /sdcard of my G2 Touch (chapter 6.7, "Verwendung des Telefons als Modem" (i.e. tethering)). See also the screenshots on http://blog.brightpointuk.co.uk/using-htc-hero-usb-modem.
slbailey1 said:
HTC Sync does not allow you to use the Hero as a modem. HTC Sync is used to sync Contacts to Outlook or Windows Address Book! I got this information from the HTC Sync user guide downloaded from the HTC website.
To use the Hero as a modem, you must use PDANet or root your phone and use some other tethering application.
Click to expand...
Click to collapse
Wrong I'm afraid! Hero has tethering out of the box and *does* use HTC Sync, albeit just to install NDIS driver. (see http://www.htc.com/uk/faqs.aspx?p_id=283&cat=0&id=108516&f=t )
There is no requirement to install any other tethering app, or root your phone, though you will need to do this if you wish to tether via WiFi or Bluetooth.
Regards,
Dave
dragonflyFZX said:
anyone tried this on linux? I start like feeling to flash that rom after all. HTC's ten days take soooo long...
Click to expand...
Click to collapse
See this article:
http://www.kryogenix.org/days/2009/...thout-jailbreaking-or-installing-applications
did anyone actually succeed in this?
HI,
I still have not been able to tether between my ubuntu laptop and my rooted hero without a cable. I have tried using bluetooth with wifitether and with wifi ad-hoc network, but none work.
Is it even possible to pair a hero with ubuntu?

[Q] HD2 Bluetooth and Windows 7 x64

I recently bought a belkin mini bluetooth dongle for my laptop running Windows 7 x64 pro.
When I've tried to connect the HD2 to the laptop, I can discover the phone and add it but then not all the drivers load. One of them comes back with a "no driver found" error.
Is there a known solution for this problem?
spacecadet77 said:
I recently bought a belkin mini bluetooth dongle for my laptop running Windows 7 x64 pro.
When I've tried to connect the HD2 to the laptop, I can discover the phone and add it but then not all the drivers load. One of them comes back with a "no driver found" error.
Is there a known solution for this problem?
Click to expand...
Click to collapse
I have the same problem. Did you find a solution?
I did, just this week in fact!
Ignore the driver loading error
On the phone, open the active sync application, hit the menu and select connect via bluetooth.
Now I just need to find a way for it to connect automatically when it's in range of the laptop bluetooth
i've used a guide similar to this:
http://www.sevenforums.com/drivers/...heral-device-driver-solution-windows-7-a.html

HTC Sync not working with Outlook?

The Thunderbolt is nice. Nicer if HTC Sync would work with standalone Outlook 2007 running on Vista. I'm using latest version of HTC synch from HTC website(Note: it takes a few hours to download)
I've browsed a bunch of forums looking for a solution, and have:
1. disabled firewall
2. disabled virus protection
3. downloaded lastest HTC sync (installed, deleted, re-installed, repeat, etc)
4. Followed HTC instructions about going to settings-applications-development-usb debugging, then selecting (or deselecting) HTC sync
Tried installing HTC Synch with phone not plugged in, plugged in, etc.
Usually after doing step 4 (above), Vista laptop sees the Thunderbolt and connects for about 3 seconds, and then it goes back to "No device connected" on the Vista PC. In maybe 1 in 50 attempts at connecting, it will connect long enough for me to download the pictures from the phone to the Vista Laptop.
Anyone else get HTC sync working with the Thunderbolt and Outlook 2007?
Thanks,
Doug
p.s. I can't upgrade to Windows 7 on the laptop to test this out, as I have Dell M2010 laptop with 20 inch screen that doesn't have all Win7 drivers available.

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