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I'm getting fed up! I have a 16 GB T-Mobile Ameo (x7510 Athe400) with NO means of unlocking it, NO optimised ROMS I can load, and somewhat less than helpful approach from the admins here who cannot even be bothered to create a sub forum for the x7510.
I've had the Ameo for two months now and while the 5" screen is nice, and I appreciate the on-board GPS, the fact is I got it above all else as a tool to do my job. Specifically, to use with Remote Desktop to provide quicker response times in delivering network support to my clients.
I used to be the proud owner of a Universal. The Uni doesn't have GPS, nor an accelerometer and the screen is smaller. It has far less memory (64 and 128 MB models).
It does have 3G and a FAR superior keyboard and my Ameo has never seemed as responsive as the Uni, even though on paper the Ameo should be far superior!
In my car I used to use a Bluetooth rearview mirror as a hands-free solution as I cannot abide those silly earpieces that makes you look like something out of Star Trek! Except I couldn't get it to pair with the Ameo. Oh it paired with my Uni, my Wizard before I broke that, my Touch (elf 256) and now my Touch Diamond, but NOTHING I did could get it to pair with the Ameo!
Result: I had to buy an i.Tech Clip II handsfree device!
There are many little things wrong that I can live with, but the volume of these are stacking up to the point where I'm begiining to think that overall the Ameo is a heap of junk by comparison!
With the default T-Mobile ROM there is NO benefit whatsoever from having an accelerometer! The 16 GB storage is nice to have but not absolutely essential.
I've noticed some others got fed up with their Athenas. Does anybody have any compelling arguments to change my mind about the Ameo?
x7500 is the way in my opinion.
It's all about the rom. Get a secondhand or new Ameo x7500, unlock it, stick MichyPrima's 5.1 rom on it, get a 16GBsdhc card and off you go.
I was on the verge of ditching my ameo as it was getting old and other new shiney phones are always coming out. But now the MP 5.1 rom has changed all that as my x7500 is now fast as f+?k for most things. I even use it before my laptop at work as it is just better. Here is a list of stuff I do with it. (I'm trying to arrange for my boss to donate to Michy! by the way.)
Geotagged photos
downloading rss podcasts, video and audio
gRemote (works well with Vista on my HDTV)
listening to music,
phone calls (video too) with A2DP headset that switches back to music seemlessly.
Facebook (Snap2face) actually use this for work.
Crosswords
Audio notes
Youtube + Blip.tv
Weather
radio (via wifi)
flashlight (gets bloody dark where I live)
Gps navigation (google maps & TomTom)
Sprit level
Altimeter
File transfere (only thing microdive is good for IMHO)
Alarm Clock
Presentations with video out.
Audiobooks.
Email.
All of this works without a hitch and I charge my phone for 1.5 hours a day, (switched off=way quicker). I have tried many other units including iphone et al and not found anything that comes close. I am a technology advisor for artists in the area so this Ameo gets about 10hrs use a day and has only broke once which was my own stupid fault.
hope this helps.
P.s I never use the keyboard as the on screen is faster.
Thanks Matt. The problem is mine is an x7510 and there is no unlocker available for it.
Worse yet, what little technical info there is on the x7510 is mixed in with lots of detail about the x7500 and x7501, both of which have substantially different hardware.
I was lucky - Olipro's unlocker failed at an early stage and thus didn't brick my x7501. I ran the unlocker because it wasn't made clear anywhere that it is not safe to run on an x7510.
Others weren't so lucky and are now the proud owners of some rather expensive paperweights.
Despite this the admins here don't rate it as an issue at all and refuse to even comment on requests for a seperate x7510 forum under the Athena forum, let alone create it!
The Athena forum leans toward nasty, with various indivuduals having a superior attitude with callous disregard for others. I may not be able to code an unlocker, but I'll give them a right run for their money coding apps that tie Active Directory, Exchange and 3rd party SQL DB's together.
The Uni, Wizard and Elf forums don't suffer so much with bloody overinflated egos.
You know, people must have some SERIOUS self-image issues if they need to constantly "prove" to others just how superior they truly are! Saddos!
Having said that, there are some truly gifted and talented people here who selflessly give and don't have the attitude. Being friendly costs nothing!
Also, it's a bit like a night in a pub: never mind the loud-mouth little pip-squak trying to convince the world what a fighter he is - but watch out for the ones that don't boast!
To be fair, yes I can see benefits the Athena has, but with the exception of the on-board GPS and HSDPA I feel I was far better off with my Uni. Certainly with the Uni there was miles more support and none of the attitude problems. So I may yet sell my Athena and buy another Universal.
I think he meant sell your new one and get an old one.
To be fair most Athena users are busines speople who would have kep it ristiine, so you're pretty likely to pick up an X7500/01 in great condition pretty cheap.
I know what you mean about angry people here, but sometimes people need to be told to shut the f*ck up and search.
And with regards to an X7510 subforum, I think the mods dont see any advantage to it. No top devs have one, so very little chance of hard-spl and therefore custom roms, and o it will just be full of people moaning about having no unlocker.
Rory
NanoRuler said:
Thanks Matt. The problem is mine is an x7510 and there is no unlocker available for it.
Worse yet, what little technical info there is on the x7510 is mixed in with lots of detail about the x7500 and x7501, both of which have substantially different hardware.
I was lucky - Olipro's unlocker failed at an early stage and thus didn't brick my x7501. I ran the unlocker because it wasn't made clear anywhere that it is not safe to run on an x7510.
Others weren't so lucky and are now the proud owners of some rather expensive paperweights.
Despite this the admins here don't rate it as an issue at all and refuse to even comment on requests for a seperate x7510 forum under the Athena forum, let alone create it!
The Athena forum leans toward nasty, with various indivuduals having a superior attitude with callous disregard for others. I may not be able to code an unlocker, but I'll give them a right run for their money coding apps that tie Active Directory, Exchange and 3rd party SQL DB's together.
The Uni, Wizard and Elf forums don't suffer so much with bloody overinflated egos.
You know, people must have some SERIOUS self-image issues if they need to constantly "prove" to others just how superior they truly are! Saddos!
Having said that, there are some truly gifted and talented people here who selflessly give and don't have the attitude. Being friendly costs nothing!
Also, it's a bit like a night in a pub: never mind the loud-mouth little pip-squak trying to convince the world what a fighter he is - but watch out for the ones that don't boast!
To be fair, yes I can see benefits the Athena has, but with the exception of the on-board GPS and HSDPA I feel I was far better off with my Uni. Certainly with the Uni there was miles more support and none of the attitude problems. So I may yet sell my Athena and buy another Universal.
Click to expand...
Click to collapse
My advice to you would be to speak with Olinex and Pawel directly and see if you can convince them to come back to this side of the world to do a bit more work with the X7510's. I totally understand your frustration, however I still believe that the X750(x) is still the better way to go for the 7510's. Both because of Hardware and software support. You can get the housing for the 7500's and replacement keyboards on ebay. And as you already pointed out the ability to do ROM updates on the likes of the 750(x)'s. If I were you I wouldn't give up just yet though. But if infact you can't wait then maybe you can trade in the 7510's for the touch HD and join the likes of Pawel and Oli over on that side of the world. I myself have to skip that one though, because their's nothing like my X7501 to date, well I stand corrected the (X7500's) are better.
At work we have the 7510's and to be honest im glad I have the 7500 of my own. the support for the 750* is fantastic on here as you are well aware, but the 7510 is so close yet so far away from it, its just TOO much like the older version to be worth starting over. As already said here you can sell up your 7510 to someone who wants "the up to date model" and replace it with a 7500, then you are away. well that is my veiw for you as well.
Regards
Jay
rorydaredkign said:
And with regards to an X7510 subforum, I think the mods dont see any advantage to it. No top devs have one, so very little chance of hard-spl and therefore custom roms, and o it will just be full of people moaning about having no unlocker.
Rory
Click to expand...
Click to collapse
there is more than little chance, for unlocker, soon.
also I contacted a mod to help with this subforum thing
tootallk2000 said:
maybe you can trade in the 7510's for the touch HD and join the likes of Pawel and Oli over on that side of the world. I myself have to skip that one though, because their's nothing like my X7501 to date, well I stand corrected the (X7500's) are better.
Click to expand...
Click to collapse
nah, any Athena is better than touch HD. so in full agreement there
I'll give you $500 USD and my x7500 for it.
NanoRuler said:
I'm getting fed up! I have a 16 GB T-Mobile Ameo (x7510 Athe400) with NO means of unlocking it, NO optimised ROMS I can load, and somewhat less than helpful approach from the admins here who cannot even be bothered to create a sub forum for the x7510.
I've had the Ameo for two months now and while the 5" screen is nice, and I appreciate the on-board GPS, the fact is I got it above all else as a tool to do my job. Specifically, to use with Remote Desktop to provide quicker response times in delivering network support to my clients.
I used to be the proud owner of a Universal. The Uni doesn't have GPS, nor an accelerometer and the screen is smaller. It has far less memory (64 and 128 MB models).
It does have 3G and a FAR superior keyboard and my Ameo has never seemed as responsive as the Uni, even though on paper the Ameo should be far superior!
In my car I used to use a Bluetooth rearview mirror as a hands-free solution as I cannot abide those silly earpieces that makes you look like something out of Star Trek! Except I couldn't get it to pair with the Ameo. Oh it paired with my Uni, my Wizard before I broke that, my Touch (elf 256) and now my Touch Diamond, but NOTHING I did could get it to pair with the Ameo!
Result: I had to buy an i.Tech Clip II handsfree device!
There are many little things wrong that I can live with, but the volume of these are stacking up to the point where I'm begiining to think that overall the Ameo is a heap of junk by comparison!
With the default T-Mobile ROM there is NO benefit whatsoever from having an accelerometer! The 16 GB storage is nice to have but not absolutely essential.
I've noticed some others got fed up with their Athenas. Does anybody have any compelling arguments to change my mind about the Ameo?
Click to expand...
Click to collapse
Arctic Matt said:
It's all about the rom. Get a secondhand or new Ameo x7500, unlock it, stick MichyPrima's 5.1 rom on it, get a 16GBsdhc card and off you go.
I was on the verge of ditching my ameo as it was getting old and other new shiney phones are always coming out. But now the MP 5.1 rom has changed all that as my x7500 is now fast as f+?k for most things. I even use it before my laptop at work as it is just better. Here is a list of stuff I do with it. (I'm trying to arrange for my boss to donate to Michy! by the way.)
Geotagged photos
downloading rss podcasts, video and audio
gRemote (works well with Vista on my HDTV)
listening to music,
phone calls (video too) with A2DP headset that switches back to music seemlessly.
Facebook (Snap2face) actually use this for work.
Crosswords
Audio notes
Youtube + Blip.tv
Weather
radio (via wifi)
flashlight (gets bloody dark where I live)
Gps navigation (google maps & TomTom)
Sprit level
Altimeter
File transfere (only thing microdive is good for IMHO)
Alarm Clock
Presentations with video out.
Audiobooks.
Email.
All of this works without a hitch and I charge my phone for 1.5 hours a day, (switched off=way quicker). I have tried many other units including iphone et al and not found anything that comes close. I am a technology advisor for artists in the area so this Ameo gets about 10hrs use a day and has only broke once which was my own stupid fault.
hope this helps.
P.s I never use the keyboard as the on screen is faster.
Click to expand...
Click to collapse
Hi Artic Matt, which headset are you using?
I have 5.1 ROM and too much problems with bluetooth stack and a watch MBW 150, maybe because the headset, no the ROM I don't know. But the vibration funcionality of the Jabra is nice for the athena.
anyone mananged to figure out that ap4 and ap5 had a x7510 spl that was a hardspl and then also ap4 and ap5 were made with the x7510 in mind. meaning the hardspl and roms for the x7510 are already there. cmonex might have to correct me but i believe the ap4 rom together with the spl upgrade will give u a hardspl'ed and custom rom run'in x7510.
Pawel062 said:
anyone mananged to figure out that ap4 and ap5 had a x7510 spl that was a hardspl and then also ap4 and ap5 were made with the x7510 in mind. meaning the hardspl and roms for the x7510 are already there. cmonex might have to correct me but i believe the ap4 rom together with the spl upgrade will give u a hardspl'ed and custom rom run'in x7510.
Click to expand...
Click to collapse
I thought this process was leading to some bricked 7510s, hence the request for a new subforum...
Plus, are the drivers for the flash drive in there?
@hdbueller: That's a crazy-good deal! I'm almost inclined to buy a new 7510 and trade you...
larsuck said:
I thought this process was leading to some bricked 7510s, hence the request for a new subforum...
Plus, are the drivers for the flash drive in there?
@hdbueller: That's a crazy-good deal! I'm almost inclined to buy a new 7510 and trade you...
Click to expand...
Click to collapse
his x7500 is a bit messed up i believe. thats why hes looking for something new
Just a few scratches is all....lol Not on the screen, just the case. No missing parts or functional issues tho. It does have a silver keyboard now tho....mine did not like coffee....LOL
Currently running the Michy 5.1 rom with the 1.58 radio and tom-tom 7.....It works perfectly in all regards. I just want the flash hd.....Also has the box and paperwork.
Later..........
Pawel062 said:
his x7500 is a bit messed up i believe. thats why hes looking for something new
Click to expand...
Click to collapse
hdbueller said:
Just a few scratches is all....lol Not on the screen, just the case. No missing parts or functional issues tho. It does have a silver keyboard now tho....mine did not like coffee....LOL
Currently running the Michy 5.1 rom with the 1.58 radio and tom-tom 7.....It works perfectly in all regards. I just want the flash hd.....Also has the box and paperwork.
Later..........
Click to expand...
Click to collapse
lol sorry i guess i misunderstood you. plus i thought u wanted my athena/polaris
Yeah, but as you know, I wouldn't mind an X7510 too.....
Pawel062 said:
lol sorry i guess i misunderstood you. plus i thought u wanted my athena/polaris
Click to expand...
Click to collapse
http://phandroid.com/2010/10/05/skype-for-android-now-available-worldwide/
Edit
that's right, is doesn't work on the Vibrant.
guess what it does not work on vibrant 2.1
amorek13 said:
guess what it does not work on vibrant 2.1
Click to expand...
Click to collapse
It appears that it doesn't work on any galaxy s phone..
Sent from my SGH-T959 using XDA App
It's a POS app
no Video calling
no group calling
They waited this long to release this Garbage?
Fring was doing an excellent job, until Skype shut them down.
UGH SKYPE is a POS company
Galaxy S owners get the shaft ... yet again! Maybe we should just recognize the fact that AT&T/iPhone 4 is the best game in town and quit trying to play catch up.
There is a GPS fix that allows it to work excellent. Get over it.
dcchristopher said:
Well, at least we all now know a little more about the two of you. I don't blame you entirely for your disgraceful behavior. Surely your upbringing had a lot to do with it.
I don't see how what I said was inflammatory but perhaps it was misperceived. Allow me to explain: I paid $500 for this device. I honestly don't even need the phone aspect of it. I just need it to access the internet (email, web, etc), then as a media player, and then occasionally as a GPS device. The calling capabilities are literally icing on the cake. Let's just skip the whole GPS part since that needs no introduction. It simply doesn't work (unless you consider your location jumping around every 10 seconds "working" ... yeah, what fun it is to be hearing erroneous directions from your GPS device). T-mobile's voice and data services have been quite paltry in my experience. Calls drop quite often and that's something many Tmo subscribers complain about, especially near downtown and on a NexusOne. Moreover, data takes FOREVER to connect. I could be getting 4mbps/2mbps one second, then 750k/300k the next, then incessant data connection attempts with no data being transmitted ... until I reboot my phone. WTF??? A month ago I was driving from Dallas to San Antonio and got nothing but Edge the whole way down ... all along an interstate highway (albeit one of the worst I've ever seen) ... the phone was even occasionally switching to "G" and it took me forever to remember what that stood for ... GPRS!!! I haven't seen that since the 90s.
If you guys think it is acceptable to get ripped off like that, for hardware and services, by all means continue condoning and promoting Tmo and Sammy's failures and inaction by rewarding them for all that. These phones went on sale 7/15, around the same time Tmo announced their HSPA+ network. Three months later, you expect at least "an" action. No credits, no buy-backs, no remedies ... only failed promises. If you bought a car that couldn't perform as advertised and spec'd, I'm sure you would act differently.
But ... judging from your comments above, you guys are entirely worthy of your fate.
Best,
DCC
P.S. I dislike Apple fanboys just as much as the next guy but at some point we all need to man up to the facts ... the iPhone has the best user experience ... and Windows Phone 7 offers the best development experience (trust me, I have written/am writing apps for all three). The only thing positive about Android in my opinion is the tight integration of all the Google apps and services ... which oddly are not favored by many Android fans on this site ... in addition, they are increasingly being integrated in the other platforms as well (albeit not fast enough). Again, why Android? If it's because you want to be this decade's equivalent of the 90s' Linux geek who spends all day customizing the OS and the environment instead of actually using it and putting to good use, then have fun! Don't feel bad ... most people do not learn from history's lessons either!
Click to expand...
Click to collapse
Believe me I hear you, but you make your case weak. Individual experience differs from Joe to Jane.
The biggest advantage of Android over the other's is the hardware support for every major mobile manufacturer.
And Windows Mobile 7? We will see how the numbers look by the Xmas.
Yes, I am a linux geek, but I didn't purchase my phone because I am one.
As for the OP, Skype went downhill once they went to bed with the big red.
So why do you have a tmo vibrant? Why not get an i*hone? There are pros and cons to any device and any carrier...
Sent from my SGH-T959 using XDA App
lqaddict said:
Believe me I hear you, but you make your case weak. Individual experience differs from Joe to Jane.
The biggest advantage of Android over the other's is the hardware support for every major mobile manufacturer.
And Windows Mobile 7? We will see how the numbers look by the Xmas.
Yes, I am a linux geek, but I didn't purchase my phone because I am one.
Click to expand...
Click to collapse
I really wanted Android to succeed but it hasn't and I'm not necessarily blaming Android itself. I just don't see how I can choose it when the hardware and carrier are dropping the ball. All three (OS, hardware, carrier) are part and parcel. "Hardware support" is not enough when the hardware itself is not cutting it. First the Hero had build quality and connectivity issues, now the Vibrant has an elusive Froyo build and major GPS issues (in response to a previous post, I have yet to see a truly working "fix" and I have installed most if not all of them ... whoever claims it's now perfectly working is smoking something he/she should share with the rest of us).
Thank you for keeping an open mind and I do agree with you that individual experiences will vary but let's agree that this forum is proof that there are major unaddressed problems with this phone.
junkdruggler said:
So why do you have a tmo vibrant? Why not get an i*hone? There are pros and cons to any device and any carrier...
Click to expand...
Click to collapse
Thank you for applying intelligence and not resorting to childish name-calling ... simply put, I left AT&T after a decade of being their customer because my non-iPhone superphones (usually purchased from abroad but compatible with US 3G) were being intentionally disregarded by their network in favor of the iPhone devices out there ... $110 a month for a discriminating data service is not acceptable. iPhones are also a little "too user-friendly" for me. I preferred a more open platform. At this point though, I will settle for a device that "just works". That is what every iPhone user will tell you out there ... the s*** just works. A phone is something that should enable you to do things with it, whether it's productivity, app development, multimedia, services, etc. A phone is not a perpetual hack factory, at least not as a primary device. If people want a side project to play with, great. What I have seen on this forum though is that most people need a phone that works for them, not the other way around.
I am waiting for the first generation WP7 phones to roll out and see what drama will ensue, if any. As you very astutely stated, "there are pros and cons to any device and any carrier". I really enjoy the WP7 mobile app development environment and so long as the phones are not involved in yet another fiasco, I will most likely get one. If not, the iPhone it is.
I'm not trolling and I do not mean to offend hard-core Linux super-users/developers but this business of shoddy phones, shoddy service and endless "hacking" is not right when we're all paying 50-100 a month for service and 200-500 for devices. I am surprised that people are not up in arms about it. There really needs to be a class-action lawsuit over this. I know, a handful of lawyers will just make a shipload of money. Still, companies cannot get away with this sort of negligence. This isn't the first time and it sure as heck won't be the last.
Vote with your dollars and best luck to you,
DCC
If browse over the iphone forums you will see the plethora of posts complaining about this and that on the iphone too.
There is no magic cookie cater for anything, you will always find something to be not up to your standards.
What confuses me the most is people complaining about the features that are not being the prime in the market cliché they are shopping - for instance, neither Android nor iOS are good examples of the enterprise use, but people still insist that my phone does not integrate well with my corporate Exchange environment the way I *want* hence the product sucks.
Everything has its pluses and minuses, it's up to an individual to weigh in the pros and cons to make a conscious buying decision.
lqaddict said:
If browse over the iphone forums you will see the plethora of posts complaining about this and that on the iphone too.
There is no magic cookie cater for anything, you will always find something to be not up to your standards.
What confuses me the most is people complaining about the features that are not being the prime in the market cliché they are shopping - for instance, neither Android nor iOS are good examples of the enterprise use, but people still insist that my phone does not integrate well with my corporate Exchange environment the way I *want* hence the product sucks.
Everything has its pluses and minuses, it's up to an individual to weigh in the pros and cons to make a conscious buying decision.
Click to expand...
Click to collapse
I really want to say "I hear ya" but here's the deal ...
a) I glanced over the iPhone fora and I am not seeing anything glaring ... mostly basic user ignorance (configuration / customization issues)
b) all the iPhone users I have asked what their biggest complaint is about their phone give me the same "huh?" look ... their phone just works
c) all the major issues with iPhone 4 were addressed with some sort of fix or another, even if all it took was a rubber band ... I have friends who exchanged their phone well after the 30 days because of the proximity sensor issue (just as an example) ... clearly, Apple took ownership of resolving the deal-breaking issues
When I walked into a T-mobile store after the first 30 days and said "I will not put up with this GPS BS" they kindly restated their return policy, gave me Samsung's support number and sent me on my not-so-merry way. When I contacted Samsung, I was told to simply wait for the update as there was no fix for it so a replacement wouldn't accomplish anything. The customer service rep literally laughed when I mentioned a return of the product for refund.
You're absolutely right ... there will always be issues but this isn't a matter of preference or individual taste ... these companies are failing to deliver what they promised and what we have paid for and rightfully deserve. I am in no way saying that the iPhone is perfect; I'm sure I would have something to complain about from time to time ... but when I borrow friends' phones to "play" with, the iPhone is fast and responsive and hasn't failed me once. Load SpeedTest side-by-side. The "Begin Test" button lights up literally instantly. I know the Galaxy S phones have the same hardware. Why is it they can't be as responsive?
As I previously mentioned, I was with AT&T (or one of the companies it acquired or merged with) for over a decade until the Hero came out and I switched to Sprint. Then I went to T-mobile for the Vibrant. I will just make my rounds until I find something that works. My problem is that I get way too overexcited about the technology and jump ship before it has had a chance to prove itself. Right now the iPhone 4 has proved itself fairly well. As I said though, as a mobile apps developer, I really want WP7 to work out so I will _try_ to wait and see. The development experience is "magnifique!"
Best,
DCC
It's really disheartening to see android sinking like this because if googles ignorant attitude. I agree with you, if google woukd be a bit more proactive like Apple or Microsoft (now that they revamped) and set a standard for the OS requirement, quality control. We can all breath better. I have a bad feeling that once wm7 hit, Android will be the new WM6.5, a cheap buggy and unorganized akternative for manuftre and carriers.
Sent from my SGH-T959 using XDA App
PaiPiePia said:
It's really disheartening to see android sinking like this because if googles ignorant attitude. I agree with you, if google woukd be a bit more proactive like Apple or Microsoft (now that they revamped) and set a standard for the OS requirement, quality control. We can all breath better. I have a bad feeling that once wm7 hit, Android will be the new WM6.5, a cheap buggy and unorganized akternative for manuftre and carriers.
Click to expand...
Click to collapse
Thank you for chiming in. Hopefully Android will survive, even if only because competition is a good thing. I think most of the issues faced today (so-called fragmentation, etc) will be resolved in the re-architecture being introduced in Android 3.0. I'm more concerned about the carriers and hardware manufacturers closing up shop after a phone has been released and only looking forward to the next model. What good is it if Android survives and succeeds if I am the one left holding the dud? "Oh, just pay another two to five hundred dollars." The worst part is that the user/owner community turns a blind eye to the egregious failures in the name of fandom. That is NOT the way to organize and effect change.
dcchristopher said:
I really want to say "I hear ya" but here's the deal ...
a) I glanced over the iPhone fora and I am not seeing anything glaring ... mostly basic user ignorance (configuration / customization issues)
b) all the iPhone users I have asked what their biggest complaint is about their phone give me the same "huh?" look ... their phone just works
c) all the major issues with iPhone 4 were addressed with some sort of fix or another, even if all it took was a rubber band ... I have friends who exchanged their phone well after the 30 days because of the proximity sensor issue (just as an example) ... clearly, Apple took ownership of resolving the deal-breaking issues
When I walked into a T-mobile store after the first 30 days and said "I will not put up with this GPS BS" they kindly restated their return policy, gave me Samsung's support number and sent me on my not-so-merry way. When I contacted Samsung, I was told to simply wait for the update as there was no fix for it so a replacement wouldn't accomplish anything. The customer service rep literally laughed when I mentioned a return of the product for refund.
You're absolutely right ... there will always be issues but this isn't a matter of preference or individual taste ... these companies are failing to deliver what they promised and what we have paid for and rightfully deserve. I am in no way saying that the iPhone is perfect; I'm sure I would have something to complain about from time to time ... but when I borrow friends' phones to "play" with, the iPhone is fast and responsive and hasn't failed me once. Load SpeedTest side-by-side. The "Begin Test" button lights up literally instantly. I know the Galaxy S phones have the same hardware. Why is it they can't be as responsive?
As I previously mentioned, I was with AT&T (or one of the companies it acquired or merged with) for over a decade until the Hero came out and I switched to Sprint. Then I went to T-mobile for the Vibrant. I will just make my rounds until I find something that works. My problem is that I get way too overexcited about the technology and jump ship before it has had a chance to prove itself. Right now the iPhone 4 has proved itself fairly well. As I said though, as a mobile apps developer, I really want WP7 to work out so I will _try_ to wait and see. The development experience is "magnifique!"
Best,
DCC
Click to expand...
Click to collapse
I guess I went to the apple forums before the proximity sensor issues were resolved, and it was Vibrant GPS Redux over there.
I am glad that Apple took care of the problem after a few updates to their iOS, but as with the GPS issues on our phones the proximity sensor should've been caught during the QA, I am not gonna say anything about Antennagate.
Hopefully GPS will be patched for good on the Vibrant too, and no I do not need the proof that it is addressed with the latest update - faster locks does not mean accuracy.
scrizz said:
Fring was doing an excellent job, until Skype shut them down.
UGH SKYPE is a POS company
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Click to collapse
Its those bloody Iphone Users that were clogging up the servers using Fring that caused fring to gett banned from skype
cdill3000 said:
Its those bloody Iphone Users that were clogging up the servers using Fring that caused fring to gett banned from skype
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Click to collapse
Don't let Skype off the hook though ... I used to be a big fan of theirs but they've been very slow with delivering platform-specific clients and they seem to be playing favorites and such. Closing the door on fring, a very, very open solution out there, was a deplorable thing to do.
It doesn't matter folks ... when Google comes out with their VOIP service, and you KNOW they will (Gizmo5 acquisition, etc), all these other (dis-)services will be obliterated. I predict Google will establish its own data-only cell carrier (cause data is all you need anyway) ... hopefully within the next 2-3 years.
I know this thread kinda derailed off topic, but imma put my two cents in.
I do kinda agree with DCC, at my workplace pretty much everyone has some sort of smart phone. When the subject of phones comes up, I am the first one to bang my chest and yell ANDROID~!
But the sad truth is, iphone users like the iphone because IT DOES WHAT THEY NEED IT TO DO. they really dont care about all the stuff we have come to love about android.
So they are happy and content, while we are up till the wee hrs of the morning trying to make our phones have a milli-second faster lol.
And to me its not really trying to make our phones better than the iphone, its me just making my phone better than it was.
I am disappointed in samsung about the lag issue and the gps issue.
I dont complain about it though, cause we are all here at this website to make our phones better than it is from stock. and I am 100 percent sure , once its said and done, this phone will more than satisfy me.
As far as I've read, Fring violated Skype's API and when they were challenged Fring, instead of changing their code, resolved to drop Skype support altogether. It's basically Fring's fault for not playing according to the rules. Fring issued a statement saying that Skype blocked them. It's an unlikely story since Skype has a fairly open API and would be leaving itself open to lawsuit if they did so.
blogs.skype.com/en/2010/07/fring.html
Where are you guys reading or hearing these things from?
cashless said:
As far as I've read, Fring violated Skype's API and when they were challenged Fring, instead of changing their code, resolved to drop Skype support altogether. It's basically Fring's fault for not playing according to the rules. Fring issued a statement saying that Skype blocked them. It's an unlikely story since Skype has a fairly open API and would be leaving itself open to lawsuit if they did so.
blogs.skype.com/en/2010/07/fring.html
Where are you guys reading or hearing these things from?
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Click to collapse
Umm, definitely NOT from either side's highly partial blog, that's for sure ... which, by the way, you are misquoting. Fring did not drop Skype support all together. They temporarily disabled video calls because Skype and the carriers were *****ing about it (due to the excessive load on their networks). Then they were suddenly blocked from routing connections through Skype. This is an obvious behind-closed-doors ganging up of Skype+carrier(s) against Fring who stands alone and is one of the most open companies out there.
I get it, no one here really knows what happened when and why but ... Skype is no victim. On the other hand, the Objectivist in me says Skype should have every right to deny Fring (or any individual, company or group in the world) access to their systems. I just wish they would come out and say it instead of being all sly about it.
dcchristopher said:
Umm, definitely NOT from either side's highly partial blog, that's for sure ... which, by the way, you are misquoting. Fring did not drop Skype support all together. They temporarily disabled video calls because Skype and the carriers were *****ing about it (due to the excessive load on their networks). Then they were suddenly blocked from routing connections through Skype. This is an obvious behind-closed-doors ganging up of Skype+carrier(s) against Fring who stands alone and is one of the most open companies out there.
I get it, no one here really knows what happened when and why but ... Skype is no victim. On the other hand, the Objectivist in me says Skype should have every right to deny Fring (or any individual, company or group in the world) access to their systems. I just wish they would come out and say it instead of being all sly about it.
Click to expand...
Click to collapse
Saying that a company violated API publicly when they didn't is libel.
Just answer the question, your smugness, where did you get your info (especially seeing as you're stating that it's an obvious behind-closed-doors ganging up of Skype+carrier(s) against Fring. I guess you're one of these people behind these closed doors?
Lemme get your "jump to conclusions" board for you.
So yeah, we all know asus botched the GPS in their latest tablet,
they denied us a fix (irony) and now we're left to pick up the pieces ourselves.
Does anyone have some pointers on how to get a bluetooth GPS receiver to work on the prime?
I have a really old one (+7yrs) that doesn't seem to catch on with any of the apps I tried.
Its so old its unlikely to be compatible with anything android so a new one is in order,
so I was wondering if anyone knew a cheap one I could grab to get some GPS going.
In a quick search I found this: http://www.ebay.com/itm/BT-Mini-Mob...408?pt=AU_GPS_Accessories&hash=item4160a71b08
It certainly is cheap, but is it a viable receiver?
Any help towards getting GPS on my prime would be greatly appreciated!
(No I dont have a GPS phone..)
Cheers,
- Sven
Him.. I would be a bit leery of that thing. Something seems a little.. anemic? Get it, try it, report back as I would be curious how well it works and how long the battery lasts. Check Amazon for "Keychain Bluetooth GPS Receiver" if you want something like that and read some reviews.
I have read very good things about the Pharos GPS brand.
Naturally, you then need an app from the market on your tablet that talks to the unit so that you can get the GPS data it has sent to your tablet. So, it is not just as simple as pairing the 2 BT devices, an app is needed to then gather and use the data on the tablet.
Ive looked into those apps, they do something called mock location I think?
I have an old as hell GPS receiver but alas the apps weren't having it.
It pairs as normal, even does the 0000 password thing like it used to on my win mobile 2003,
but it simply isn't pumping out any data, not sure whats going wrong.
And yeah, the pricetag on that ebay one is raising some "this cant be decent" flags on my end too.
Then again some of the cheap Chinese crappery has surprised me before.
If at all possible id prefer buying a tried-and-true GPS unit though.
Pharos brand IGPS 500 has been talked about many times here alone in the Prime threads.
Assuming it is this thing, I find the price a bit steep,
for 90 bucks you can pretty much buy a standalone tomtom or similar.
I was hoping for someone to confirm wether or not the specs listed on that ebay receiver would be compatible and workable for navigation,
and if it could in theory work, id gladly be the guineapig to try it out and see how it goes.
But if it would be a dud per definition there'd be no point.
Shop around my friend, I can see some on ebay for $50 and used for much much less.
The one on eBay does "in theory" work. Like I said, search Amazon and read some reviews on those little keychain models.
Sokonomi said:
Ive looked into those apps, they do something called mock location I think?
I have an old as................................................
Click to expand...
Click to collapse
Just FYI regarding 'mock locations'. That's actually a setting in the TF201 that you have to use with external gps units. I can use Google Navigation on my TF201 with data from my phone gps via wifi (using the TetherGPS program that is available in the market). In order to make it work I have to turn on 'Allow mock locations' by going to Settings, Applications, Development and then click 'Allow mock locations'.
Good luck, and let us know how it goes.
I have tried and tried and tried to get my Droid to tether GPS but have not been able to make it happen - tried many apps and many settings. I can, however, tether 3G and data all day long. Have not yet solved the GPS via my phone yet as we have great GPS units in our phones already.. generally speaking.
Yes, many used ones, even one for 29 bucks, but "ya'll yanks" dont like us Dutchies.
None of em are willing to ship to the Netherlands so im plum out of luck with ebay and pharos.
Local shops here dont seem to carry Pharos products at all, so that's two dead ends on that one im afraid.
Amazon doesn't seem to carry any keychain GPS units.
So meanwhile I went to one of my favorite cheap swag suppliers, deal extreme.
http://www.dealextreme.com/p/65-cha...king-bluetooth-gps-receiver-data-logger-26337
What do you guys think of this thing? Its acing the reviews it seems.
They also mention google maps working with it somehow, so there may be a good chance?
Sokonomi said:
Yes, many used ones, even one for 29 bucks, but "ya'll yanks" dont like us Dutchies.
None of em are willing to ship to the Netherlands so im plum out of luck with ebay and pharos.
Local shops here dont seem to carry Pharos products at all, so that's two dead ends on that one im afraid.
Amazon doesn't seem to carry any keychain GPS units.
So meanwhile I went to one of my favorite cheap swag suppliers, deal extreme.
http://www.dealextreme.com/p/65-cha...king-bluetooth-gps-receiver-data-logger-26337
What do you guys think of this thing? Its acing the reviews it seems.
They also mention google maps working with it somehow, so there may be a good chance?
Click to expand...
Click to collapse
Yes, they certainly do, here is just 1 http://www.amazon.com/Freedom-Input-Keychain-GPS-2000/dp/B0010NQ08M maybe not in the price you want, but they do carry several models.
Not only that, Amazon has the pharos IGPS new and used and if you can shop there, you can buy there. I would take the proven pharos in same price range over an unproven model any day.
Lock-N-Load said:
Yes, they certainly do, here is just 1 http://www.amazon.com/Freedom-Input-Keychain-GPS-2000/dp/B0010NQ08M maybe not in the price you want, but they do carry several models.
Not only that, Amazon has the pharos IGPS new and used and if you can shop there, you can buy there. I would take the proven pharos in same price range over an unproven model any day.
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Click to collapse
Phobos is an American thing it seems, I cant shop at amazon.com either.
Although I agree with you that it is worth paying a little more if its a proven fix,
I cant get my hands on them so they are definitely out.
The 99 dollar keychain one probably doesn't resemble the 12 dollar one much.
bluetooth gpa
am using holux blue tooth gps receiver with bluegps program from market and have full gps functionality on prime.
adhuc0214 said:
am using holux blue tooth gps receiver with bluegps program from market and have full gps functionality on prime.
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Click to collapse
Could you please specify which type you have?
Dealextreme seems to offer this brand, so I can get one if it really works well.
http://www.dealextreme.com/p/holux-m-1000-32-channel-bluetooth-car-gps-receiver-25563
Yeah, if your going to post a brand you have used with success here, PLEASE try to include the model - that would be super helpful.
Notice how the Holux says "32 parallel satellite-tracking channels for fast acquisition and reacquisition" and that one on Amazon is 51 (2x the price) and the Pharos does not say.
That other one on dealextreme even boasts 65 sats. Thats a helluva lot of sats.
Unfortunately its impossible to know if its actually compatible.
I did email the manufacturer about android compatability,
but the site was full of chinglish so dont expect an answer.
Sokonomi said:
That other one on dealextreme even boasts 65 sats. Thats a helluva lot of sats.
Unfortunately its impossible to know if its actually compatible.
I did email the manufacturer about android compatability,
but the site was full of chinglish so dont expect an answer.
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Click to collapse
The thing is, there is no reason why it would not be "android compatible". These BT type GPS devices are BT devices. So, if they use a current BT standard - which they should - your fine. A BT type GPS is not made to be manufacturer specific. That is the point and beauty of them. They are for tablets, phones, computers, whatever. So that is not even a question worth asking.
The only things you should care about is the quality and name of the brand you choose and the software app you choose to put on your tablet. The tablet app you use is likely way more critical as it is what will do all of the work in sending the GPS signals to your tablet. The BT GPS unit is kind of just dumb in terms of who it is talking to and who talks to it. It does not really care. It has a current BT chip inside to communicate with a BT device - and so does your tablet. The software is going to be crucial as much as the quality of the GPS unit.... point is there is no "android compatible" BT GPS unit per se. These units are made to work with phones, laptops, tablets and more. It is brand dumb.
Every unit talked about here so far should 100% work. IF they do not, it is likely (1) a GPS quality issue - hence a $14 BT GPS keychain versus a $50-100 model or (2) the tablet software you pick to connect the 2 to talk.
If I could post a link I'd send you to the GPS over BT thread in the Android Forums. I'm still a few post shy of linking externally here.
theandies said:
If I could post a link I'd send you to the GPS over BT thread in the Android Forums. I'm still a few post shy of linking externally here.
Click to expand...
Click to collapse
Thanks.. getting it done is not so much of an issue - tons of places on the web explain it. The software exists in the market as well. Really, it is first about picking the desired BT GPS unit of choice - I think that is the goal here first.
I know theres tons of apps for it, but its not as universal as it all sounds.
My receiver is proof of that unfortunately.
I think ill order the keychain one just for laughs,
we might get pleasantly surprised.
Sokonomi said:
I know theres tons of apps for it, but its not as universal as it all sounds.
My receiver is proof of that unfortunately.
I think ill order the keychain one just for laughs,
we might get pleasantly surprised.
Click to expand...
Click to collapse
I say go for it. Try it and see. Not a real huge loss if not. If not, sell it on craigslist and get your money back.
BUT, your not entirely correct. You self admit "I have a really old one (+7yrs)" - do you (1) realize how old that is in tech and (2) I bet that thing uses way old BT technology as just 1 possible reason why (not to mention GPS standards). Point is, my comment above is most certainly related to current & modern technology so needs that obvious context - not a piece from 2005
Good Day,
I am starting this thread to provide general updates and information on current or future products. In addition, at times I will address rumors where applicable.
Request-
1. I travel a lot, especially this time of year as there are numerous events. In addition I am also responsible for notebooks, netbooks, desktops, monitors, networking, audio, motherboards and video cards as part of the Technical Marketing umbrella so the majority of time I spend on forums and assisting users has to be segmented and is usually on my personal time. Having a family also interferes with my personal time as do 14-hour flights.
2. As such, when sending Private Messages please include a contact email address and the serial number of the unit. It will greatly assist me in ensuring that return contact is quicker and less obtrusive.
3. In the very near future, there will be additional ASUS technical support on this site and other Android centric sites for our Tablet products. Obviously this is an extremely important service for our valued customers and the direct feedback allows us to further improve the products.
Items- 3/8/2012
1. For users with the WiFi/BT dropout problem we expect additional materials or replacement units in stock at the repair depots by 3/12. We apologize for some of the lengthy waits a few customers had to endure but it will be solved shortly.
2. As to the rumors of a hardware fix for WiFi/BT dropouts, the actual fix is just ensuring that the hardware utilized in current units is performing to tested standards. Basically to ensure this level of compliance we are replacing components within the WiFi subsystem on an as needed basis and then testing the units before shipment.
3. I am still responding to messages sent during my last two events at the end of February and beginning of March. I should be current by the weekend.
4. I will have some exciting news in about two weeks on the TF201.
5. Expect to see a .16 or later release in the near future with further tweaks and updates.
Rumors - 3/8/2012
1. As to various rumors or threads about every unit having a problem, the numbers indicate otherwise as evidenced in the CNET article and an upcoming followup. While not dismissing there have been some problems, the return/repair rates are no greater than other competing products based on current data and are actually lower than several. I am not going to defend us 100% as like with all manufacturers we have areas of improvement.
2. That being said, I want to discuss a certain population of users who complain about multiple unit problems or seem to have every problem that is discussed in a forum.
a. Of these problem repeat users, around 71% (varies on a monthly basis) never responded to direct communication attempts.
b. Of the remaining users (around 30%), we directly assisted 9% of these users and confirmed actual unit problems. Of the remaining 20% or so, we could not verify all of the problems reported (multiple units, service, returns). However, I would like to give two examples that generally mimic a lot of this 20% contact.
2a- User reported in the forums and private messages purchasing and returning 5+ units, all of which had various problems. Actual purchase history indicated only 3 units purchased and for each purchase the user called for an RMA number, was granted an RMA number that day, and yet returned the unit the next day to the retailer and purchased another unit and then cycled the same process for the next two units. This user also has a repeat history of doing this process for other items including notebooks over the past couple of years and then claiming to receive a new product after said complaints. We tracked down one problem unit based on purchase/serial number history and guess what, no problems discovered and in fact the GPS works wonderfully on this unit as I sit here testing it. As to the other two units, we will locate and test those also.
2b - Users posted numerous times about a multitude of problems and yet would not return the unit for an RMA or replacement and instead offered to quit "*****ing" in the forums if we would provide a free unit, replacement unit or upgrade. We still do not know if said user or users actually owns a unit or not. (note - had this situation play out several times with users in this forum and other forums)
2c - Total number of users we tried to assist reporting multiple TF201 problems - 43. I will leave the math up to you.
Also be aware that some companies will instruct personnel to post problems, complain about products or services and generally ensure some type of problem is mentioned numerous times while pimping their own products in forums. In addition, also be aware that legal representation from firms or users looking for a quick handout or settlement might be doing the same. I know several PMs I have received looked exactly like a legal beagle wrote the questions expecting a response that can be used in trial, especially once you run the message through heuristics. Of course, I could be incorrect and those questions were from extremely articulate individuals with product law knowledge that I apologize to for not answering the questions in requested detail.
As I stated before, I am not excusing any problems actually experienced due to a manufacturing defect or service issue. We certainly can and will improve but based on the hard numbers, what I am seeing is in alignment with most electronics and for the "A" users posting here, just do a search for WiFi, Screen bleed or lockup problems at their forum. This launch has been a humbling process in several areas, we fully recognize it and will improve our services and responses as quickly as possible.
At the same time, the amount of effort we expend tracking down false or misleading reports only serves to disrupt services to valued customers. I know this is part of doing business but it does not make it right. Just my personal opinion.
3/9/2012 Update:
General Comments-
1. Thank you to any members contacting me and including their serial number and email address, it really helps as I now receive email notifications directly once a PM is generated. It will cut down on the time required to respond and allow me access to requests regardless of travel or event schedules. I have one last request, please ensure the email address provided is current and working. About 25% of the email addresses provided yesterday bounced back. I think we cleared all of those up by this morning.
2. I will be working with our North American Service and Customer Care group shortly to train individuals to assist in tracking forum problems (product or service), product suggestions and in providing consistent information to our valued customers in this forum and others. Once we roll this out I will make an introduction to the new team members and contact instructions. I will still be available but will concentrate more on product trends and technical aspects of the hardware and software as this is my primary job responsibility. Of course, if you into a roadblock feel free to contact me.
3. Even though I am North American centric, I am still assisting international users at the moment. Hopefully, those users who contacted me over the past two weeks have been contacted by a regional rep today. If not, probably no later than Monday. In the meantime, the same requests I have asked of our Customer Care group for direct forum support in North America has also been requested of our other regions.
4. I apologize for any delays over the past couple of weeks and I should be current by Sunday night.
Product Comments-
1. Speaking of trends, I have noticed a pattern in several messages over the last couple of weeks with people complaining about slight pauses, hitches or browser closures. One item that seems to be a common thread in most of the messages is that the user recently downloaded the Chrome Beta. I will start a separate thread on this after I speak with Google/Nvidia on Monday. However, if you are up for wasting a few minutes and have these symptoms, please uninstall Chrome, reboot, uninstall Flash, reinstall Flash and see if the native browser works any better along with general system responsiveness.
3/20/21012 Update -
1. I will be back to the forums on 3/22/2012.
2. We will have a major ICS update (.19) arriving shortly (might be .20 now).
3. We will have a major announcement on the TF201 in the near future.
4. We will have dedicated forum assistance starting in the near future.
3/22/2012 Update -
1. I am back for the next few days. I will get caught up on messages and updates shortly.
2. The next firmware update is in qualification testing now. We are also working on solving some flickering problems reported by a few users and hopefully that will be addressed in this next release.
3. The announcements on the TF201 (not being canceled as speculated) will occur as soon as I have a release to do it.
4. Full time forum support at a few Android centric sites will be launched in the near future as discussed.
3/26/2012 Update
1. Firmware Update 9.4.2.21 will be released by 3/30 for North America. Updates and fixes galore for the lack of better words.
3/29/2012 Update -
I hope to announce some TF201 updates in the near future. We are finishing testing and should be able to discuss the update shortly.
4/2/2012 Update -
Still working on the details regarding the announcement and once finalized it will be released as quickly as possible. In addition, I have gathered additional details from a few users who are seeing locks or weirdness after playing a Tegra 3 optimized game after a few hours. I will be in California next week to work with NVIDIA and Google on this problem and browser slowness or closure that a few users have also reported.
4/5/2012 Update -
I guess the cat is out of the bag in regards to the planned announcement discussed above. I cannot comment officially at this point but will provide a detailed update once released to do so. In addition, if you PM me, please include an email address for contact within your message. It will greatly facilitate receiving an answer.
4/9/2012 Update -
I am in California this week to meet with Google, NVIDIA and others on current software packages and upcoming products so there will be some delays in messages. As for the GPS Dongle program on the TF201, we will make an official announcement (program details and registration) next week.
4/20/2102 Update -
Please contact me if you are a North American owner and have any issues with the GPS dongle. To date, testing has proved successful on a wide variety of units but we want to ensure a pleasant user experience. Also, working on validation testing on a new firmware image now.
4/27/2012 Update -
We are still validating a new firmware release. We are also tracking user reported issues with Tegra 3 games, WiFi Direct and some continued random reboot/lock problems with a few units. Based on current regression testing at HQ, NVIDIA and Google it appears we will need to swap out a few units to pinpoint exact user problems. For the unlocked audience, we have requested a version of NVFlash that works properly for users who unlocked their units.
5/3/2012 Update -
We have new NV base code that is undergoing validation testing now. I will released this firmware to a few beta users in the near future. It addresses random reboot/lock problems among a few other items. In addition, we are still working with NV and Google on code changes to address browser issues once multiple browsers are installed and Flash is not uninstalled and reinstalled again after a cold reboot.
5/9/2012 Update -
I have been out with pneumonia but will have messages forwarded to the Customer Care Team.
5/10/2012 Update -
I will provide test build 9.4.2.25.2 to a few power users tomorrow that addresses ANR problems identified with NVIDIA and Google. If this tests out fine, we will release as general beta to a wider group and then qualification release for users. Various browsers use different WebKit versions and thread priorities, which create some of the problems users with multiple browsers have been experiencing and even with other applications.
I got my refund from you guys (dock+ tablet+ shipping) thanks again! Hai trat was wonderful! Keep up the good work!
Don't let people discourage you!
Sent from my PG86100 using Tapatalk
Can you post a "procedure" or "guide" to obtaining full refund based on displeasure with GPS performance? Along with detailed information on who is "qualified" and who "isn't".
Gary Key said:
4. I will have some exciting news in about two weeks about the TF201.
Click to expand...
Click to collapse
Exciting! After returning mine for a bright pixel and being tabletless for a month, I'm hoping... price break or updated hardware with bulletproof GPS, Wifi, Bluetooth, and no light bleed. Now that there are 2048 x 1536 resolution tablets out there for $499, the value proposition doesn't work as well as it did even if the TF201 didn't have the alleged level of errors people are stating.
Very good post Gary, it really does make a difference to my own personal view on Asus.
I very much doubt that any other manufacturer would put as much effort into backing their product.
Please keep visiting and putting various issues at ease, its what makes a big difference, although you will never keep everyone happy.
Very interested to see whats in store for us with future updates etc .. keep us posted.
P.S. I wish there was a UK based Rep on the forums too.
this is exciting news!
Thanks for the update and hopefully wifi/bt dropout will be fixed soon!
Thanks for getting me my refund Gary I cant wait to buy the next Asus tablet that comes along.
Can't wait to hear the "exciting news" about the TF201 in a couple of weeks. Except, now you have me getting all anxious again!
Good to see you guys really taking care of the issues and in contact with the users
Thanks for taking the time to come to the forums and put a face to Asus. Not many companies will reach out like that, and it's much appreciated. I know all you mainly hear are the negatives, so as a new prime owner as of yesterday, I can tell you thus far I'm very happy with the device.
Based on the level of community involvement and my brief experience with the device so far, I'd be more than comfortable recommending an Asus tablet to friends or family.
Thank you Gary, good on you!
but please get rid of your ugly
- https://discussions.apple.com/thread...art=0&tstart=0
in the signature. No insult buddy, but many people are allergic to apples. You might try dates or a link to figs, much sweeter...
We all agree on being happy not having to post in that thread and this link makes another great and exceptional statement little.
Give me a thanks and help me survive till the 17Th or so
Gary,
I have emailed a few times with requested info but never heard back. If I am doing something incorrectly, please let me know. I did hear from your friend in the repair center and he suggested waiting until parts come in. Unfortunately, I lost his name and email address. If you could send that, I would like to email him and now set up the return. I bought mine before GPS was removed from the specifications and was very disappointed to see that development as that is why I bought the Prime over the iPad 2.
Thanks for any info.
MBO
Sent from my Transformer Prime TF201 using Tapatalk
Gary, thank you for the update.
I happened to have received an email from an someone outlining the steps at first and this was the first response:
Dear ,
Thank you for contacting ASUS and providing your feedback. I do apologize for your inconvenience. In the meantime I would suggest you to have it reset to the factory default by going to the 'settings' -> 'Backup & Reset' -> 'Factory data reset' (Please backup all of your personal data before this process) and please let me know if the problems still persist after this process. I'll be providing you with overnight shipping label to have the unit sent in for service. (Please provide shipping address for the process) You may also contact us at 888-678-3688 if you have any questions.
Thank you,
-Asus Tablet Team
I did as the email stated with no improvement. I then requested this.
Thank you for the offer, but I am going to send my Prime back to Amazon if I can't get a new fully tested unit from Asus directly. The reason being I don't feel I should have to wait for Asus to fix my new tablet I bought. I would consider keeping it if Asus was willing to ship me out a new unit so I don't have to wait for it to be fixed. If there is some way we can work this out so I don't have to go without a unit and one that has been fully tested that would mean the world to me, since I use it everyday.
I did the data reset and still the same issue. My Prime also has screen bleed, no GPS at all and washed out colors even when not in power saving mode.
Please help a loyal Asus customer.
Thank You
To which Asus responded
Hello,
We can only provide you a waranty service but if you are still within warranty with Amazon we recommend contacting them if this will be a faster process for you that will shorten the waiting time to have a unit.
Thank you,
Rodel L.
So I did exactly that, and boy am I glad I did. My new screen has saturated colors, wifi is about the same, I haven't tested the wifi/bluetooth experience yet.
Thanks for the update
Gary,
Thank you for coordinating the efforts to fix the problems and for all the communication with the forum members.
I pretty much gave up on the Prime because I need a strong WiFi performance and also need the WiFi to work simultaneously with BT. I also lost confidence on getting a Prime without bleeding since all 4 units I got had the problem. I returned my 4th prime and will wait for the Infinity. It will be a long wait but having the higher screen resolution is an added incentive.
We do have some unanswered questions about the Infinity that I was hoping to know the answers so I am not waiting for a product that would not meet my needs:
1) Will the WiFi work imultaneously with BT with no performance impact on either one, on the Infinity? I believe some users spotted on the FCC filing that this will not work on the TF300 so I am wondering about the Infinity?
2) Will the TF-201 docks be compatible and color matched with the Infinity? My dock is non returnable so I will need to sell it if that's not the case.
Thanks in advance.
Thanks for the updates, Gary.
The number one thing that will drive away my business is when companies are completely unwilling to engage their customers honestly. It's refreshing to see you guys take a different approach.
Asus' attention on these forums is also what made me take the plunge with the TF201 purchase even after reading all the alarms raised here. I can only encourage as much transparency as you can possibly provide, which I think helps quell some of the crazy bald speculations that some people try to pass off as facts around here.
For what it's worth, I think it's totally fair for Gary to point to the forums of *other* manufacturers. The "just works" myth is deeply ingrained in so many people's heads despite lots of evidence to the contrary. Noting that *all* products have some growing pains at launch injects a much needed dose of reality into the discussion.
(short story: I was frustrated with the WiFi signal on my Prime this morning and asked my wife if I could use her iPhone 4S to test throughput. I tried opening up speedtest, but the App Store was totally hung. I asked my wife about it and she said that problem happens often and can take hours to resolve itself.)
Thanks Gary, really appreciate the frank information. It is certainly eye opening to see the behavior of some members, though honestly not totally surprising.
I do have a question though, I have been searching high and low for an english-only dock in Canada, but even the CBIL units are hard to come by. I'm going on a large trip in April and was counting on having this dock in January or February, but now I'm starting to get nervous. When will Canada see the english docks in numbers where we can actually get them?
Thanks again.
I appreciate you taking the time to post this. Its good to have a voice to balance what on first site can seem like a lot of negative posts. I'm looking forward to the next two weeks.
Sent from my HTC Desire HD using XDA
After reading this post i'm officially an ASUS fanboy now. Thx gary, thx Asus.
All i can say:
<3<3<3
"I am not going to defend us 100% as like with all manufacturers we have areas of improvement. "
For me this is the difference between a good company and a great one. Making awesome products (the transformer prime is atm the best tablet in the world, yes even after ipad3 release) and still having the cojones/modesty to say they're not perfect and they try to improve.
Thats what i really dislike about those Apple guys. All you ever hear from them is "we are best best best". If you really look closly at it, they are not better than anyone. They just spend much more on advertising.
[e]
Techie2012 said:
1) Will the WiFi work imultaneously with BT with no performance impact on either one, on the Infinity? I believe some users spotted on the FCC filing that this will not work on the TF300 so I am wondering about the Infinity?
Click to expand...
Click to collapse
BT will always have an impact on Wifi. Its radio signals, they interfere with each other. This issue is not unique to the prime. So if you turn on BT your wifi speed will be slowed down. It even happens on laptops.
I went through two units, before giving up. The first unit had reset issues even after .15 update but the GPS worked when outside (not for GPS use in a moving vehicle.) The second unit did not experience resets, but the GPS failed to work and the WiFi reception was poor at best. I really want to like the Prime, but until they produce a consistently error free products I am going to wait on the sidelines. What type of QA did ASUS do on this product prior to release(We obviously know at this time what they DIDN'T do, it went from Alpha Test to Manufacturing, and skipped the whole Beta Test thing)?
I appreciate all of your hard work, but ASUS really has a PR problem. Most of us on this site are advanced users, and or IT Professionals living on the bleeding edge, as such we (at least myself) have the ability to recommend products and services to our companies and friends( I field at least 20 calls a week from friends and family members seeking advise on tech purchases.)
I couldn't in good conscious recommend this product to a non-tech. individual with it current list of issues, mainly GPS(I know this feature has been removed from the list of specs, but almost every Android Tablet out has this feature, and this IS a premium product), weak WiFi Signals, and problems with WiFi/Bluetooth On at the same time. This is not a 1%, 9% but probably %99 issue with the currently released units.
Again, the average users will not know the difference or know what to look for, but this doesn't excuse the fact that the problem does exist. Most people didn't know the Ford Pinto would explode if it got hit from the rear, but Ford did, and while this is not a case of people getting injured or killed, but the result is the same, if a company knows that a product had a defect, i.e. the GPS you should fix the problem, not make the spec. magically disappear. The right thing to do is apologize, engineer a fix, swallow the expense and learn a lesson and move on, not sweep it under the rug and fix it on the next product released.
I would have a lot more respect for ASUS if they would have chosen the right way to fix the problem, not the least costly to the Share Holders.
I am not a fanboy of any company but tech itself, I like certain Android based products, I also like Apple products and Microsoft as well, I think competition is a good thing, and I enjoy using and learning about all Operating Systems and associated technologies, I would get awfully board being a Fanboy for a particular company (be it Microsoft, Apple or Google.)
One last point, I would also re-train you Technical Support Staff to NOT advise a customer that he can go online and purchase a replacement Power Supply on your Online Store, instead of going through the process of getting an RMA for the defective power supply (The USB Cap came loose and I would have to pull it by the cord to disconnect it, also if it was plugged in upside down I was getting shocked when touching the back of the Prime.) It would be one thing if I was outside my warranty period, but 7 days is another. The information for this is under: ASUS Service No=1701380; Rma No=USG7222490. I returned the unit because it was rebooting (as described above.)
thanks Gary for the updates. still waiting to hear back from a few messages I sent. I know you are swamped with messages. but thanks for starting this new thread and clearing up a majority of the rumours floating around. also for indirectly calling out the users who are trying to take advantage of a situation. I see them here on online and catch them in their lies. they always changing up their stories and brag about unneccessary details or claims. funny to see one or 2 of those people, take advantage of situation, posting in this thread...now that is classic.
I'm glad you cleared up the fix rumour. which always made sense and sounded very plausible.
Anxious to here what's this new exciting news you speak of concerning the Tf-201. I have some good hunches on what it might be but it'll be best to let you convey that instead of starting up new rumors n speculations.
looking forward to new .16 update. I figured we would be getting one soon.
Also, many people here on this forum think with you being Technical Marketing Manager, you are just here to do damage control and tell users anything, including lies or misleading info. I personally, and probably alot more users also, never got that impression from you or have seen evidence of that actually occurring. I for one am glad you came to help out on the forums. Regardless if it was voluntary or if after the the issues started popping up. it doesn't matter. what does matter is that Asus is showing that they are trying Tonto the extra mile and work with users on the issues. I know its not possible to help everyone else at once. that's why some may feel like you haven't addressed them fast enough. Sorting these issues out takes time. plus add in all the false reports, misleading info, and people trying to take advantage of situation and all that only delays things even more so.
I have never seen this kind of involvement from a device manufacturer before and its appreciated. it shows alot about how Asus cares about customer satisfaction and will try to uphold that value.
this new thread by you was needed. glad to see it finally surface. hopefully will make the trolls go away now that they know we on to their tactics...lmfao. As most of us should know who example 2a. is speaking of.. I never really believed him anyways. he got caught up in lies and still lying. lol if he smart he should just quietly vanish into the night. I love it, people getting put on blast. finally exposed!
Hey guys,
I am quite new to this system.
I can't believe a simple task in iOS can be such a hassle here.
I am a normal business users that I want to turn on bloomberg radio while I am on the go.
There is the official Bloomberg Radio app in iPhone which works alright. But when I turned to Android. I am stuck at this simple apps is missing out of 500,000+ android apps??
I did my homework before asking.
Tune-in had WBBR AM 1130 . It was the PAST. For some reasons, it stopped working a few days ago. That really pissed me off because their official pages seems still include Bloomberg Radio as part of their marketing info.
And Sirius XM has bloomberg radio too! But damn after 7 days you need to pay at least 10 USD a month to keep this one station available to you.
Question:
IS THERE ANY WAY TO JUST HAVE THIS STATION? Any apps? I could not care less about having all fancy Pops/Hiphop/Rock and Roll stations like all radio apps provide. I just need this one. It is a multi-year habit that you wake up, you want to get this radio on at the back ground.
And no, I don't want to go back to iPhone just for this reason.
Help please.
I love Android. I am sure powerful and helpful users here can give me some suggestions!
Cheers!!
Hey I got fed up with same problem so I wrote one app.
It is 'My Bloomberg Radio' in your he market
Pm me so I send the apk file for free.
From my RAZR MAXX
Updated with some bug fixes and features. Check it out dude,if you are still deciding
From my RAZR MAXX
Unfortunately I have been contacted by Bloomberg's Lawyer and I pulled my app about Bloomberg Radio from Google Play immediately.
jiwengang - please check your PM.
THANK YOU!!!!!!!!!!!!!!!!
Bloomberg Radio+
Bloomberg LP
Description
24/7 Access to the Smartest Names in Finance & Economics
Listen to in-depth interviews and insightful analysis from the most influential names in Finance, Business, Economics & Investment. Bloomberg Radio is the #1 radio station in Manhattan with guests from around the world.
play.google.com/store/apps/details?id=com.airkast.bloomberg.activity