Hi Everyone
First of all I'd like to thank everyone who contributes to this wonderful community. It made it very easy for a complete newcomer like me to install the Modaco custom rom on my hero and I've found answers to nearly all my other queries in the forums here.
I now have a problem I can't fix though and was hoping for some advice or help.
When I plug my Hero into my computer via the USB cable Windows has now started saying "USB device not recognised" and the phone does not acknowledge the connection other than charging. The error message says "One of the USB devices attached to this computer has malfunctioned and Windows does not recognise it".
I've tried all the USB ports and other USB devices and they work fine so I think it must be related to the phone. Tried powering off the PC and phone numerous times but hasn't helped.
I'm confused as it was working fine until recently and I can't think of what I've changed.
Can anyone help or offer any suggestions?
Thanks!
Just realised I've put this in completely the wrong forum. Sorry!
Can it be moved or should I repost in the correct forum?
Cheers
Thread moved
to Q&A
hope this helps
Thanks Liamhere.
Update- tried it on my work PC with same result.
I guess it confirms it's either the wire or the phone?
IainDM said:
Hi Everyone
First of all I'd like to thank everyone who contributes to this wonderful community. It made it very easy for a complete newcomer like me to install the Modaco custom rom on my hero and I've found answers to nearly all my other queries in the forums here.
I now have a problem I can't fix though and was hoping for some advice or help.
When I plug my Hero into my computer via the USB cable Windows has now started saying "USB device not recognised" and the phone does not acknowledge the connection other than charging. The error message says "One of the USB devices attached to this computer has malfunctioned and Windows does not recognise it".
I've tried all the USB ports and other USB devices and they work fine so I think it must be related to the phone. Tried powering off the PC and phone numerous times but hasn't helped.
I'm confused as it was working fine until recently and I can't think of what I've changed.
Can anyone help or offer any suggestions?
Thanks!
Click to expand...
Click to collapse
Try to download the HTC drivers from the HTC support or Android 1.6 SDK and reinstall the USB driver again.
Thanks for your suggestions and anyone else who has been racking their brains for me.
It was, after loads of fiddling with settings and drivers etc aproblem with the USB wire.
My new one arrived in the post and now the phone syncs up fine. Phew!
Old wire is now relegated to "charging only" duties.
Related
hey everyone I am wondering if you are able to help me.. I recently upgraded to modacos custom rom V3. I have been using it for a while now an during that time i have had to wipe my laptop, i lost everything on there.. When I rebooted the laptop an tried to connect my Hero to it I am unable to mount my phone.. It doesnt show up on the notifications screen, i have installed HTC sync an rebooted the phone an still nothing. If any1 is able to help me thatd be great..
Kind Regards, Brett.
please anyone who is able to help me that would be greatly appreciated...
Check if 'HTC driver' is installed as well; you should be able to find it in the "HTC" folder in your start menu if it is. If you can't find it, try reinstalling HTC Sync to make sure the drivers are installed.
hey steven, yeah the driver is installed.. I am going to uninstall HTC sync an re download it , hopefully it works after that. if anyone else has any ideas thatd be great.. thanks guys
Have you tried:
1. Attaching the device to a different PC
2. Using different USB cables
Note that several people on these forums have found that changing cable has worked for them, even though the cable that didn't work seemed to be fine for other devices, so it is definitely worth a try.
Regards,
Dave
hey mate, i just reinstalled htc sync & no luck there.. I have already tried connecting on other computers an no luck there, i will look for another cable next week sometime an hopefully that helps.. thakns for your help.. cheers, brett.
i'm having the same trouble!!!!, it won't mont either on my mac or pc , any help please!!???
well i ended up buying a new usb cable an its mounting fine know.. hope this helps for anyone in the future.. cheers
Glad you got it sorted out with a new cable.
For anyone else having problems with mounting, make sure you're connected to a USB 2.0 port. I had the same problem but everything started to work once plugged in to USB 2.0
So I was hoping some of you guys could help me out.
Recently my Vibrant started to give me trouble with my computer. But it's only my vibrant with my computer. I can connect to any other computer no problem. Any other device is easily recognized by my computer except the vibrant.
It started after using PDANET's tethering app. I was at one point tethering all the time putting my phone in usb debugging mode and running pdanet on my computer. Then I also started using the bluetooth tethering. Once I finally got internet at my new place i stopped using the tethering option. But then I realized when i tried to get files off my phone my computer wouldnt recognized my phone anymore.
The error I get is
USB Device Not Recognized.
One of the usb devices on this computer has malfunctioned and windows does not recognized it.
Usb Root Hub Unknown device.
Try Reconnecting the device if windows still does not recognized it replace the device.
In the device manager the properties of the "unknown device" says
Status: Windows has stopped this device because it has reported problems. (Code 43)
I've tried the solution posted under here
USB Fix - Win7 x64 - USB Device not Recognized
and I've used both drivers from Samsung Kies and here
[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S
(Sorry can't post links apparently)
When I try to update the driver manually for the unknown device it says that it has already selected the best driver for the device. So i don't know if it really updated it.
Any Suggestions would be really helpful. Thanks!
espy1988 said:
So I was hoping some of you guys could help me out.
Recently my Vibrant started to give me trouble with my computer. But it's only my vibrant with my computer. I can connect to any other computer no problem. Any other device is easily recognized by my computer except the vibrant.
It started after using PDANET's tethering app. I was at one point tethering all the time putting my phone in usb debugging mode and running pdanet on my computer. Then I also started using the bluetooth tethering. Once I finally got internet at my new place i stopped using the tethering option. But then I realized when i tried to get files off my phone my computer wouldnt recognized my phone anymore.
The error I get is
USB Device Not Recognized.
One of the usb devices on this computer has malfunctioned and windows does not recognized it.
Usb Root Hub Unknown device.
Try Reconnecting the device if windows still does not recognized it replace the device.
In the device manager the properties of the "unknown device" says
Status: Windows has stopped this device because it has reported problems. (Code 43)
I've tried the solution posted under here
USB Fix - Win7 x64 - USB Device not Recognized
and I've used both drivers from Samsung Kies and here
[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S
(Sorry can't post links apparently)
When I try to update the driver manually for the unknown device it says that it has already selected the best driver for the device. So i don't know if it really updated it.
Any Suggestions would be really helpful. Thanks!
Click to expand...
Click to collapse
I have the same problem on my PC. I would plug in the phone and my mouse would stop working. No tethering app installed or anything.
Anyway, I just tried the ports on the back of the PC and those worked. Try a port closer to the MB
I've tried all my ports. It's still not recognized.
Check the cable and power source. Be sure cable is with good quality. I hade the same issue. I fixed it with original HTC cable and back panel USB from my deskop computer. Front USB of desktop computers often are not enough to power that consumption.
After updating to Froyo it started working again. Thanks though. I still have no clue what caused it.
Bumping to confirm, I found this thread after getting the same error. I had tried several of the USB ports on my computer but after reading this tried the 2 I hadn't yet, they both worked. Not sure why only those work now, but they do work.
Hope this helps someone.
I have a bricked galaxy s which doesn't do anything. Windows 7 reconizes an unknown device and it's not possible to install the samsung driver. Windows says that it allready has the right driver.
I can't seems to reincarnate my galaxy s. Only this small sign of live in windows 7.
It happened when I was flashing 2.3.5 and the connection went down just seconds after the start of flashing so I guess the bootloaders are corrupt.
Anyone any idea how to solve this one?
Vibrant UnBrickable Mod
The same thing is happening to my Vibrant. Tried Rooting and installing various ROMs and it is still "Not Recognized". Tried all ports on all PCs (4) and Laptops (1) and non of them work. espy1988, how did you upgrade to Froyo 2.2 if you could not connect to PC and Kies? This used to work without an issue.
Thanks
Tombias said:
I have a bricked galaxy s which doesn't do anything. Windows 7 reconizes an unknown device and it's not possible to install the samsung driver. Windows says that it allready has the right driver.
I can't seems to reincarnate my galaxy s. Only this small sign of live in windows 7.
It happened when I was flashing 2.3.5 and the connection went down just seconds after the start of flashing so I guess the bootloaders are corrupt.
Anyone any idea how to solve this one?
Click to expand...
Click to collapse
Like said above u might need to be debricked.
seems like ur phone is hard bricked.
---------- Post added at 04:33 AM ---------- Previous post was at 04:26 AM ----------
have u tried Odin back to stock using Odin or hemidal ?
I have the same problem now. I have had my Vibrant for over a year never with an issue. I have Odined it back to JFD dozens of times but now it will not recognize the usb device.
I have GB bootloaders, but never a problem before. When changing Roms I usually Odin back to JFD first and start clean.
My problem started with the phone getting stuck in landscape mode. I was running a 2.3.4 GB rom Sensation. I reflashed a few times but whenever a restored anything from Titanium it would revert back to landscape only. I decided to go back to a 2.2 rom and plugged in the phone to Odin and it was not recognized, also not as a mass storage device, no go. I used Samba to copy a 2.2 rom, Trigger, to the phone and flashed from there. The phone is good now except the computer still won't recognize it. I can use Samba to access the SDCard but I hate not being able to use Odin if things go south. Tried all usb ports and a new cable, no go. Really wierd.
Looking for suggestions......
If you're still under warranty claim it & send it.
Had same problem. There is no fix short of replacing USB port.
I found my problem. It was dirty/corroded usb port. I carefully cleaned it out (took a few times) and it's all functioning again. I also cleaned the contacts on my original usb cord and it is working again also.
I'm just now having this problem for the first time. I've tried all USB ports and cleaning the port on the phone with no luck so far. Can someone point me to the unbrickable mod mentioned early in this thread?
jnusz said:
I'm just now having this problem for the first time. I've tried all USB ports and cleaning the port on the phone with no luck so far. Can someone point me to the unbrickable mod mentioned early in this thread?
Click to expand...
Click to collapse
Have you tried installing the installing/re-installing the Samsung drivers (LINK), using another USB cable, or even another computer? I just want to make sure you've tried it all before attempting to do a hardware mod.
Anyhow, you can find a link to the unbrickable mod and other hardware mods in the "Official XDA Vibrant Bible Thread", under the "MODS/SCRIPTS" section (LINK).
Mine is the cable btw. My wife has a GSII and I was able to use her cable.
Please forgive me if I've missed a post somewhere, I've been searching for weeks for an answer to my problem and I still don't see one (similar cases, but either a-no answer or b-solution for another problem).
Computers:
A Windows 7 (32-bit) system and a Windows XP (32-bit) system.
Phone:
Samsung Vibrant SGH-T959
Firmware Version: 2.2
Baseband Version: T959UVJL5
Kernel Version: 2.6.32.9
Build Number: Nero.v3
Description of Problem:
When I plug my phone into either or my two computers the following occurs - My phone recognizes that it is plugged in and begins charging; my computers do nothing.
When I was on Android 2.1 I could plug my phone into either of my two systems and my PCs would respond appropriately (ie. show the drive letters and let me access the device once I mounted the device).
Since the very first Android 2.2 install my computers act like nothing is happening. ADB doesn't see my phone, Odin is silent, and Windows doesn't show any drive letters nor does it even show that I am plugging in a USB device.
I have tried to correct this by changing the USB settings on the phone (Kies, Media Player, Mass storage, Ask on connection) and even trying to connect while in debug mode. Sadly, I never made a nandroid backup to take me back to the Android 2.1 install (idiot me took the plunge before reading up on that section).
I don't understand what would cause my phone to be treated as if it wasn't there. I've tried different USB ports, different MicroUSB cables, and even uninstalling/reinstalling the various device drivers for the phone.
I can get into download mode just fine, but what's the point if Odin can't see the phone since Windows thinks that nothing is there? Before you ask, yes, I tried going into download mode before starting Odin as well as after starting Odin; debug mode on and debug mode off. I've been trying all the combinations.
If anybody has any information beyond what is in the stickies, I would greatly appreciate it!
Do you see "USB connected" in notification bar on the phone? You can also turn on USB debugging mode in USB settings. If you see "USB connect" in pull down notification bar..tap on that and it will mount on your computer.
I experienced similar problem with.axura tool...phone well charge but doesn't pop out the mount notification. I power off both my phone and computer and it work again. I'm sure this won't on your scenario but just wanna inform you that it's not all hopeless...good luck
Yes. I have seen the mount USB bar. Bad news: even after it says mounted, the PCs react as if nothing has happened.
Sent from my SGH-T959 using XDA App
First of all, read this forum (last post is mine) http://forum.xda-developers.com/showthread.php?t=925393 - make sure you have kies or kies mini installed so that you have the correct drivers on your computer for your vibrant.
secondly, team whiskey has developed a fix for the mount issue your experiencing: http://forum.xda-developers.com/showthread.php?t=846384&highlight=mount+fix
they also have the mount problem fixed in the later nero roms... should not be an issue. please let me know if this helps!
in_dmand said:
First of all, read this forum (last post is mine) http://forum.xda-developers.com/showthread.php?t=925393 - make sure you have kies or kies mini installed so that you have the correct drivers on your computer for your vibrant.
secondly, team whiskey has developed a fix for the mount issue your experiencing: http://forum.xda-developers.com/showthread.php?t=846384&highlight=mount+fix
they also have the mount problem fixed in the later nero roms... should not be an issue. please let me know if this helps!
Click to expand...
Click to collapse
Okay, so I've tried all of the above to no effect except for the latest Nero rom...
Looks like I'll be trying the latest Nero (thank goodness for Dropbox).
Nope. Updating to the latest Nero [v5] didn't work.
Anyone else?
Nvm... gl with fixing it.
All~G1 said:
Nvm... gl with fixing it.
Click to expand...
Click to collapse
I think I'm going to have to throw it under a bus...
This same thing happened to me and to fix this problem all I did was install the drivers I got online, PM me your email and ill send you the drivers
I am almost certain that it is drivers issue more than your phone or any rom. You need to completely uninstall current drivers..all traces of em, reboot and install drivers from samsung website or there are some here in vibrant section also. It happened to me couple of times where one set of drivers stopped working for no reason and i had to try couple of different ones.
I had the same problem. Phone would charge but not connect. I solved it by getting a new usb cable. I just use the bad one for charging now
Sent from my SGH-T959 using XDA App
This is a driver problem. Your computer does not have the phone drivers and is confused on what to make of your phone so it finally decides that it is a charging device more or less and will not mount it, EVEN if you select mount from your phone options.
Please look on this forum or ask the guy who posted before for the Samsung USB drivers. Install them on your computer and then mounting the phone from the notification bar will work.
Hope that helps and feel free to ask again if you are stuck on the process.
I thought it was a driver issue as well until last week.
My coworker has the same model phone and is currently running 2.2.
He has his laptop (Windows XP) setup to handle his phone.
When he plugs his equipment in, everything works. When he plugs my phone in, same old story...
Even when trying different MicroUSB cables.
This is why I'm considering loading up a different/modified kernel.
Sent from my SGH-T959 using XDA App
Hi guys. I am new here. Any help will be appreciated.
So i have dead HTC Sensation XL. It has an unlocked bootloader but with an S-On. So i cannot install any custom OS in it. For S-off, i have read it that i need to update my hboot version. Current hboot version is 1.25.0005. Hboot is only upgraded through fastboot command line tool as i know. But the problem is that my pc is not detecting my dead android in fastboot mode. I tried 2 different pc's. First one is loaded with Windows 7 (x64) l. The other is laptop - Windows 8.1 (x86). I have also installed HTC Drivers,HTC Sync and minimal fastboot (8 mb). HTC Sync is not running in background because it conflicts with ADB. I also tried too different cables. One is of samsung, the other is of HTC Sensation XL. But no gain. My HTC is giving red light durjng charging means thr cables are right for it. It is stuck on HTC Logo. I also connected HTC Explorer with those cables and it has been detected in fastboog mode. My HTC Sensation XL is also not appearing in Device Manager under ADB Composite Device. Don't know what is the issue. I have utilized 7 hours on it but no gain. Please help me soon. Thanks alot to all XDA members and XDA Community for creating the forum. If my posting is not in the right section please move it and let me know. Waiting for reply. Help me please.
syedbilal093 said:
Hi guys. I am new here. Any help will be appreciated.
So i have dead HTC Sensation XL. It has an unlocked bootloader but with an S-On. So i cannot install any custom OS in it. For S-off, i have read it that i need to update my hboot version. Current hboot version is 1.25.001. Hboot is only upgraded through fastboot command line tool as i know. But the problem is that my pc is not detecting my dead android in fastboot mode. I tried 2 different pc's. First one is loaded with Windows 7 (x64) l. The other is laptop - Windows 8.1 (x86). I have also installed HTC Drivers,HTC Sync and minimal fastboot (8 mb). HTC Sync is not running in background because it conflicts with ADB. I also tried too different cables. One is of samsung, the other is of HTC Sensation XL. But no gain. My HTC is giving red light durjng charging means thr cables are right for it. It is stuck on HTC Logo. I also connected HTC Explorer with those cables and it has been detected in fastboog mode. My HTC Sensation XL is also not appearing in Device Manager under ADB Composite Device. Don't know what is the issue. I have utilized 7 hours on it but no gain. Please help me soon. Thanks alot to all XDA members and XDA Community for creating the forum. If my posting is not in the right section please move it and let me know. Waiting for reply. Help me please.
Click to expand...
Click to collapse
You said you're stuck on the HTC screen... Does this mean that you can't get into the bootloader mode via Volume Down and Power? Is it the white or black HTC screen? And for future reference, you can install another OS if you are S-On (providing you get fastboot connected).
Sir i can get into bootloader menu via volume down + power key but my OS is not booting. Yes you are right that i can install a custom OS but my fastboot usb mode is not detected. What should i do to make it work.!
Attached is the image of Sensation XL for reference. It is dead. Only able to boot into bootloader, fastboot and CMW recovery. One last thing, in CMW recovery, when i "Mount USB Storage" under "Advanced" section. My device neither appear in my PC nor in Device Manager.
Anyone ? I need help guys.
syedbilal093 said:
Anyone ? I need help guys.
Click to expand...
Click to collapse
You gotta hit the power button to select Fastboot. Then it should change to red highlighted with the words Fastboot USB and then the PC should recognize and load the correct drivers for fastboot, if available..
I hit the power button to get into fastboot but no fastboot usb option.
And have you checked the Device Manager for driver errors? If it is not displaying at all on any PC, with any cable, on any port, then it's quite possible the phone's USB port is damaged. And yes, it can be damaged and still charge as the charge pins and pins for connection of this type are usually different or have multiple parts. I never have luck with these kinds of HTCs on Win 8.1, despite knowing about every trick in the book for loading drivers for phones. It only works in Win 7 for me. It is recommended to only use 2.0 ports, though I never have luck with either on 8+.
Thanks alot sir. You are right that my charging port is maybe damaged. Will figure it out tomorrow. It is not appearing in Device Manager as you described. Yeah Windows 8.1 is not made for us it does not detect device. I also used windows 8 but my pain still lasts. I am using 2.0 ports not 3.0 but i am now sure that my usb port is damaged. Will repair it soon & if the problem persists, i will contact you soon. Thanks alot for your amazing response. Expert!:thumbup:
Charging Pins & Connecting Pins Difference.?.
I want to ask one thing sir. I am confused. Don't know about hardware much. So, i want to ask that how are the pins different, like you said charging pins and other sort of pins. I mean, i can charge from the same port and it shows that charging port is somewhat OK. But when connecting to a pc, same pins are communicating with my pc, so thay should have worked on pc. But they didn't. I haven't explained fine but i hope that you will understand what i want to ask.
syedbilal093 said:
I want to ask one thing sir. I am confused. Don't know about hardware much. So, i want to ask that how are the pins different, like you said charging pins and other sort of pins. I mean, i can charge from the same port and it shows that charging port is somewhat OK. But when connecting to a pc, same pins are communicating with my pc, so thay should have worked on pc. But they didn't. I haven't explained fine but i hope that you will understand what i want to ask.
Click to expand...
Click to collapse
Some pins are strictly for charging while others handle data transfer. So that's how it can charge, yet not connect.
Thank You Very Much Sir. I will get them repaired soon.
Hey man. I have repaired my charging port because my Sensation XL wasn't charging. I got them repaired. Charging's fine but still not detected in my pc. Tried another pc but no result. I still think that i have to repair those connecting pins because it wont show in my Device Manager. What are they named? Are they are Connecting pins or some other name. Don't have an idea about hardware. What should i say to the repairer? please help.
syedbilal093 said:
Hey man. I have repaired my charging port because my Sensation XL wasn't charging. I got them repaired. Charging's fine but still not detected in my pc. Tried another pc but no result. I still think that i have to repair those connecting pins because it wont show in my Device Manager. What are they named? Are they are Connecting pins or some other name. Don't have an idea about hardware. What should i say to the repairer? please help.
Click to expand...
Click to collapse
If they replaced the charging port and it's still not working, I really don't know what to tell you...Sorry. I've never had or worked on a phone with a good working USB port with a good cable not at least try to load some kind of driver, even if it isn't the right one.
Ok i will try to do the best. Anyways, thanks for the support #esotericchaos
Solved the problem #esotericchaos. My connecting pins connection to the main board was missing. So the person to whom i gave it, put back the prints of connecting pins and then the reading in Ohm meter was great, fine enough. Now i will flash a rom soon. Thanks man. Thanks alot for the help.
I KNEW something was wrong with the USB port. I was feeling kind of bad that you might have spent money on a repair that wasn't needed! Glad all is well though! :victory:
Yeah but still dead. . Will fix it soon.
syedbilal093 said:
Yeah but still dead. . Will fix it soon.
Click to expand...
Click to collapse
I must've misunderstood... What's wrong with it now?
The software is gone. Will flash a stock RUU to it after making it S-off.
Hey guys! I was hoping I could figure this out myself, but seeing as I haven't I resulted in asking the community for help!
I have been on here countless times resolving plenty of issues with my phone, but I cannot seem to find the right answer to my problem or problems!
So here it goes!
Okay, so, I have a galaxy S5 Active (G870A) and Windows 10. I am trying to unroot it and start fresh again since everything seems to be messing up with the phone i.e not charging when plugged into wall outlet or computer or car, not wanting to connect to computer etc.
I am currently trying to get it to connect to my computer so I can do what I need to do in order to start clean and fresh again, but for some reason I keep getting "USB device not recognized"
I have tried everything the internet as told me to do. Change usb settings in my power plan. Unplug power supply, turn off computer, plug in USB. Reinstalling drivers etc. It has just started doing this for some odd reason and I have no idea what it is and yes I have put in *#0808# to change the USB settings. I've tried updating my phone (nope), I've tried updating my windows (nope), I've reinstalled my chipset (nope)
Right now, any advice will be very helpful Thank you guys!
OH! I can try and send a debug list if that would help you guys???? Not sure! If there is any info you need please let me know!
*Bump* Thank you in advance