HTC Hero, virus infected?! - Hero, G2 Touch Q&A, Help & Troubleshooting

Pardon my problem descriptions as I am no computer expert.
So here is what happened. Last week I have been connecting the Hero to a computer without virus protection and this week when I came home and plugged the phone into my computer, which is being protected by AVG, it was said a virus (Generic_r.GC) infected the phone possibly, as you can see in this exhibit.
H:/ is my phone.
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So i chose to "heal" it and it was cleansed like quarantined as above. However, when i unplugged and plugged the phone again, I could not click into the H:// directly to open the SD card. It prompts me access is denied. as the following exhibit.
And then I scanned the computer with the phone plugged in with AVG and noticed not potential virus again. So I tried once again plugging in my phone and I see the following as exhibited.
Notice from the above, the normal "Open folder to view files using the program provided on the device" (as shown under A) doesnt' open the folder. It prompts me H:/ access denied. However, there is an additional "Open folder to view files using Window Explorer" (as shown under B) and it opens the SD card folder as if nothing happened.
I would like to know what do you think of this case? I scanned my computer with a couple of more virus scans and noted no problem. I also scanned the SD card with no further infections it seems. Could that be the virus is hiding inside the phone memory? Would that happen? Any solutions? Appreciate any help.
Thanks a lot.

This is a windows virus
The extra open from card is a virus and you are good to spot it...
Format your card. THOW IT AND BURN IT WOULD BE BETTER< TAKE THE LOSS.
HARD RESET your hero.
You must have got this from a windows pc, the extra open folder thing is deffo from a windows virus not a android one (if one exists).....

Also do a remote check using panda software.

barryallott said:
This is a windows virus
The extra open from card is a virus and you are good to spot it...
Format your card. THOW IT AND BURN IT WOULD BE BETTER< TAKE THE LOSS.
HARD RESET your hero.
You must have got this from a windows pc, the extra open folder thing is deffo from a windows virus not a android one (if one exists).....
Click to expand...
Click to collapse
yup, i know its a window virus, just hiding in my SD card or something.
and i just found out the "A" (open files from mobile device) is the back door instead.
i am trying to isolate it one by one.
barryallott said:
Also do a remote check using panda software.
Click to expand...
Click to collapse
I am sorry, what is panda software? panda security antivirus?
and you mean check the PC right?
Actually, I wonder if a PC virus can stay within my phone internal memory, not the SD card, and without being detected by any anti virus.

If you format the SD card on the Hero you'll be safe. But as soon as you plug it back into your infected windows machine and enable USB storage, the windows virus will copy itself on the SD card again (thinking that it is a USB flash drive)

Volker1 said:
If you format the SD card on the Hero you'll be safe. But as soon as you plug it back into your infected windows machine and enable USB storage, the windows virus will copy itself on the SD card again (thinking that it is a USB flash drive)
Click to expand...
Click to collapse
seems working now.
what i did at last was, formatting the SD card, and cleansed the PC and connect them back together. The critical thing is I hope the virus wont stay within the phone memory itself.

Are there any anti virus for our heroes, and will there find windows virus and android (if there are any). i have been using Linux for years with next to viruses around for the Linux platform.so i would be surprised if there are viruses for our phones.

As I understand this, the 'virus' copied itself to the SD card and was picked up by the antivirus scan when mounted on the PC.
The only risk I can see would be if the SD card was mounted on another PC, it could then transfer to the other PC's hard disk.
I think like Mac OS X, Android it pretty safe... and especially so if the Hero is not rooted
Passing on an infection would be the main worry.

If you think Mac OS X is safe from viruses you are very mistaken. You should run anti-virus on that too.
As for Android - unlikely to get infected with anything but there's an anti-virus app on the android market.
As has been said before in this thread though - you were carrying a PC virus on your memory card. I guess you will not plug into an unprotected PC (or Mac) again.

TheBrit said:
If you think Mac OS X is safe from viruses you are very mistaken. You should run anti-virus on that too.
Click to expand...
Click to collapse
I do, not had a single virus since OS X was released.
It greatly depends on what websites you visit and how many / what kind of torrents you download...

joemax said:
I do, not had a single virus since OS X was released.
It greatly depends on what websites you visit and how many / what kind of torrents you download...
Click to expand...
Click to collapse
True. Also depends on what you plug your gear into as the OP found out.

Too true Mr Brit, too true.
s'why I never mount anything of mine on a PC unless its known safe.

Related

[Q] Mac OS wont recognize Phone SD just EXT

Ok im New to the whole Android thing , but i am excited to finally get on board with a Google phone. I like the iphone, i have no problems with it, its just the new carrier wont work with it. I have 2 macs, Macbook and MacPro (hackintosh) Im am very familiar with computer and how stuff works, I understand 70% of the commands i have to copy and paste from forums to make things work. Right now i am stuck (and im 100% sure its not due to the fact my Desktop isnt legit)
I got this phone used last week, fresh install with a certain rom (i dont know wich one, not sure how to tell, have no ideal how to get factory roms etc.) the phone is unlocked.
Before i plug in the usb to my phone, i enable debugging, then i select, USB mass storage.
WHen i connect i get the " Mac os X can't repair the disk "NO NAME"
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then the External will mount, (so will the internal) here is what disk Util shows
It says the internal is 2.36 gb with 12.74 gb avail and only 980mb used, 0 number of files..
Now when i try to unmount the external, its fine, when i try to unmount the Internal, (NO NAME) all hell breaks loose, i wont let me, sometimes i get an error saying i cant unmount etc.. when i unplug it from the computer its still on my desktop, DiskUtil goes crazy and doesnt respond, then eventually any program that can see the drive will not respond (finder, activity Monitor)
anyone know a way around this? do i need to put a differnt install on it? its a t-mobile phone, should i just dl their newest update? how do i actually do that? their webpage? thanks for the help
j
I do not think Apple wants ppl to use Android..... Jealousy I guess, You can try a couple of things one would be Downloading this software from: Salling Media sync app for mac This usually works but not all the time and I do not know why.
This will work until you find a real fix from TMO, Samsung. It takes a few steps but works:
First open Terminal (applications - utilities - terminal), then type in "gpt show /dev/disk1" without the quotes. Make sure USB Debugging is turned on. Plug in the phone, it will be detected in Finder as a TMO CD, after a minute that will disappear, you can eject it to get there faster. Then mount the USB device, wait for the disk error message and select "Ignore" then unmount the card then remount it. Then in the Terminal hit Enter to run the "gpt show /dev/disk1 command". You may have to run the command more than once. It should recognize your card at that point. Then you can access the card as usual.
BTW, THIS IS WHY I HATE APPLE, they are excellent at making thing compatible for their products but, give little support to others......
yeah i tried that, but when i plug in the phone Network settings pop up no TMO CD
you think it could be because of the custom rom that was installed? I tried to find out wich one i had, but no luck..
it seems like there is somethign wrong with the 16gb partition... maybe a fresh install?
Yes when All else fails fresh install also you might find someone with a windows based computer to check it it amke sure the phone is not the problem
Yeah thats my next option.. VM wont work because OSX see's the phone 1st.. i cant just get win7 to take control without osx getting their hands on it..
now being familiar with the iphone. i would just find a stable version open itunes and select what version i want to install.. seeing how i bought my phone rooted and unlocked. and not knowing what ROM i have installed, do i just goto t-mobile's site and get the latest software from there?
connected fine on a windows machine.. this really sucks.

GigerBread 2.3.4

Hi all,
Currently I'm using Sensation XE. Therefore need some advise.
When I plug in my USB cable to the PC, it give me this few option:
1) Charge only
2) Disk Drive
3) HTC Sync
4) USB Tethering
5) Internet pass-thru
At default i set to (1) Charge only. But if I wanna access the SD card, i need to select (2) Disk Drive. But it will dismount the SD card and become removable Disk.
Is it suppose to work this way? If so, How to I copy all those files I backup from (my old HD2) into this phone?
Or rather i wanna copy some movie or files from PC, how to go about it?
I also have backup the favourites from HD2 (WinMobile 6.5), which fodler do i put this in? It also seems that I cant see the systems folder even when i enable it to be viewable in my comp.
Many thanks for the advise.
This is how android works
You can put your files into any part of SD. Use any movie player to play or open your file.
Android system storage stores system files, data, apps, games only. You won't see and edit system data unless you got root access
Accidentally sent from my Google Nexus S using XDA Premium
When I use the HTC Syn, it dun allow me to indicate where should i install (Phone or SD storage). Moreover it go to a certain like 'Document', 'media'..etc
This is where i need to go search for them.
Weird things is when i import mp3 songs, it dun go to the 'Music folder' as i expected. Can't seem to locate where they are. But when I launch the music software, i can see those Mp3 song inside.
ptrtkl said:
When I use the HTC Syn, it dun allow me to indicate where should i install (Phone or SD storage). Moreover it go to a certain like 'Document', 'media'..etc
This is where i need to go search for them.
Weird things is when i import mp3 songs, it dun go to the 'Music folder' as i expected. Can't seem to locate where they are. But when I launch the music software, i can see those Mp3 song inside.
Click to expand...
Click to collapse
Why don't you copy and paste it manually? So you will know where do you put those files. HTC sync is a software made by HTC to sync those important stuff between phone and computer. Normally it will be installed in phone memory as sensation has a large internal memory.
Accidentally sent from my Google Nexus S using XDA Premium
I can't even move files across if I dun use HTC Sync.
Cos it will unmount the SD card and treat it as removable drive.
Furthermore the folder I see via the phone using ES file explorer and what I see on the comp is different.
ptrtkl said:
I can't even move files across if I dun use HTC Sync.
Cos it will unmount the SD card and treat it as removable drive.
Furthermore the folder I see via the phone using ES file explorer and what I see on the comp is different.
Click to expand...
Click to collapse
Is your device rooted?
Hi, What you mean by device rooted?
ptrtkl said:
Hi, What you mean by device rooted?
Click to expand...
Click to collapse
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Your device is not rooted since you have to ask . If you want to know, see here: http://www.androidauthority.com/roo...e-to-root-your-android-phone-or-tablet-10915/ and here: http://droidlessons.com/what-is-rooting-on-android-the-advantages-and-disadvantages/.
Really appreciate the link. Thanks!

[Q] Why cant I find my device?

It connects fine with HTC sync, but I can't find my phone in "my computer". What am I doing wrong? I'm running Vista 32bit, btw.
now sync can't even find my phone. I tried all the usb ports on my tower, it's a fresh install of Vista that is up to date, tried reinstalling the sync program, installed some mtp drivers I found on the Microsoft site. USB debugging on and off, nothing works! and it's the stock Rom, just with some mods. ATT phone btw. any suggestions? mtp stinks btw...... I wanna flash some roms darn it!
May I suggest something to you? Uninstall all your current drivers and also remove HTC Sync, then try to follow this step-to-step guide : HERE or a more complete one HERE. If you need help or precision I will be glad to assist you.
Well i fallowed your walk through and still no luck. Im sure its not the chord i tried 3 different ones, including the the one that came wit the phone. :crying: Im completely at a loss....
NoobDude said:
Well i fallowed your walk through and still no luck. Im sure its not the chord i tried 3 different ones, including the the one that came wit the phone. :crying: Im completely at a loss....
Click to expand...
Click to collapse
you might have to connect directly from usb like the ports in the back of the pc rather then the ones in the front. also try using a different computer and see if it works or not.
well I just about given up. the issue isn't solely with my computer, as it connects just fine with every other usb device in my house, iphone, gs3, digital camera, etc. so up its an issue primarily with my phone or both my pc and phone. I haven't had a chance to try my phone on another computer yet, can't get mtp working on ubuntu. or maybe it does work, and my phones just messed up. maybe something I did, I need to stop messing with system files :laugh:. BUT I had an epiphany, ADB over WiFi, I found a bunch of apps, they all mention running apps and debugging, but can they be used as a replacement for adb via usb? can I use adb Wi-Fi to push a kernel and or recovery?
Well I made some headway! I FINALLY got my computer to at least recognize my phone. I did this control panel>add hardware and manually installing the drivers that way. SO now in device manager Android phone (sdk drivers) and HTC MTP device, finally show up. I get a code 10 on both those deives, BUT when I scan for hardware the drivers from the phone begin to install, how ever they fail to install. MY brain is beat from this, can some help give me the next little push to finally ending this debacle!?
May I ask if you have administrator privileges on your computer? On Vista this a prerogative, you MUST be an administrator otherwise the installation will fail.
Click on Start -> Control Panel -> Control Panel window opens click on the Uninstall a program (If you are using the Classic View of the Control Panel, then you would double-click on the Programs and Features icon instead.) -> The screen contains a list of the programs installed on your computer, locate everything starting with HTC and uninstall all of them.
Make sure your phone is not plugged in. Reboot your computer.
Download this file containing the Vista 32bit drivers. Put this file on your Desktop.
Plug your phone. Use Device Manager to install the driver.
Click Start, right-click Computer, and then click Properties.
In the Tasks pane, click Device Manager.
If you are prompted for an administrator password or confirmation, type your password or click Continue.
In Device Manager, locate the Android USB or MTP Device for which we want to install the driver.
Right-click the device, and then click Update Driver Software.
Click Browse my computer for driver software, click Let me pick from a list of device drivers on my computer, and then click Have Disk.
In the Install From Disk dialog box, click Browse, locate in the file you just downloaded an androidusb.inf and then click Open.
Follow the steps in the Update Driver Software Device Name dialog box to update the driver.
Reboot your computer.
Lets see the results.
NoobDude i may be beating a dead horse here but Ubuntu 13.04(even in the beta which i use as a daily os) has mtp out of the box maybe try that and install sdk, java , adb fastboot.
if lucky thirteens suggestion doesn't work, I'll try that next. cheers gents!
Lucky thirteens post didn't work at all, when i tried to update the drives I would get an error. Either that the driver wasn't compatible or the the current driver was up to date. I haven't tried updating to Ubuntu 13.4 yet. BUT, I kinda made some headway again. After several reboots and trying different things I get this, what you see in the first picture. SUCCESS!, Oh wai....(refer to second picture)..... When i plug my phone in via a USB (on the back of the computer), i get NOTHING. Sooo. One X+ FOR SALE! :laugh: :crying:
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Can you try one those drivers?
HTC USB Driver_x32_1.0.5375
Universal Naked Driver 0.72.zip
IntelĀ® Android* USB Driver
Media Transfer Protocol Porting Kit
Also make sure your computer BIOS is up to date, try an online scan for your computer Dell PC Diagnostic
I'll give em a try fist chance I get!
NoobDude said:
I'll give em a try fist chance I get!
Click to expand...
Click to collapse
There is a universal driver from Koushik Dutta (dev of CWM). This worked on my Win8 x64 PC (nothing else would).
At least it shows my device when I type adb devices.
See if that works.
Google for it. I am not sure if I am allowed to attach the file here - hence not attaching. I also have forgotton / not saved the link. It was in his google+ post...
See if that helps
Okk the link was first when I googled .
https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH

SD Card freezes phone/stuck when trying to back it up

Hi,
Just this night I've been using my sdcard in a normal way, browsing internet, downloading files when suddenly my phone couldn't boot after flashing bootanimation (zip made by trusted developer so that's not the problem). Now when I connect my SD Card to the phone it will either say "preparing sdcard" forever or just simply freeze phone after few seconds. I tryed to connect it via working adapter with my PC to back it up... After copying few files sdcards unmounts from the reader... I've tryed on XP and it shows some command errors while trying to copy files in a regular way. I was ONCE able to flash few zips via recovery in order to make my phone boot up again it worked. Now I'm scanning my SD Card using Norton Internet security 2013 - Paid version - not cracked, and the sdcard seems to stay mounted to the PC. Unfortunately after trying to copy files from SD Card to PC it just freezes explorer.exe and unmounts itself...
Please help me, I really have some important pictures on this sd card
PS. 32 GB SanDisk Class 10 UHS-I (grey and red one)
PS. 2 I was using swap partition, maybe my sdcard went dead from constant reads and writes?
PS. 3 Using linux I managed to copy 81 MB... then any copying froze but ubuntu didn't... Damn, thats weird
It appears to randomly stop reading from SD Card as now it stopped at 153,1MB out of 422MB, all thumbnails of photos were shown properly though.
well first connect ur sdcard to an old mobile you have then connect mobile to computer
backup your data then use a partition tool to delete partition of sdcard then recreate it as FAT32 partition and try to put sdcard to your mobile again
if still, then wipe data/factory reseyt your rom
if doesn't work then let me know
Sent From My U8160 using xda-developers app
Well, connecting to an old mobile isnt an option as the SDCARD does the same thing even on xperia T which isnt that bad and that Xperia T never had this sdcard connected before.
I'd love to backup my data, but I can't
Full rom wipe and reflash fresh was done straight after getting problems with this sdcard.
Unfortunately it still doesn't work
I got the error I was talking about!
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EDIT: I'm trying to recover photos and movies (most important files) via BadCopy Pro, any other recommendations if it wouldn't work?
EDIT2: It seems that when I'm slowly copying data (scanning sectors) sdcard doesn't seem to unmount or do other crazy stuff, any other suggestions so I'll keep file names and structure? I don't care much about copying time, I can run copying going all night.
I've recovered like 90% of data. Afterwards I've tried to perform Low Level Format... But this goddamn sdcard had to eject just at the start, therefore partitions got deleted, I'm trying to rebuild bootsector with testdisk but it takes ages, even after looking at tutorials online it takes so long to rebuild bootsector, no idea why...
I just realised that im one of the "lucky" guys which have got faulty sdcard. It happens to small amount (they say) of sandisk ultra 32&64GB owners...
Sent from my R800i using xda premium
hmm, tomorrow my summer vacation starts
add me skype : mohanad_ayman
and we'll talk about it and get a fix , cuz now i need to study
Sent From My U8160 using xda-developers app
The SD Card has faulty hardware, there's nothing you or I can do anymore just google "faulty sdcards sandisk"
olokos said:
The SD Card has faulty hardware, there's nothing you or I can do anymore just google "faulty sdcards sandisk"
Click to expand...
Click to collapse
then use the warranty to change your card, when you buy something, you're supposed to get it fully working
Yeah, Ive already written to sandisk but their 2 final and most important messages were one in german abd second in english. Im glad that i have a private teacher which helps me in german and is getting me ready for FCE exam so he can translate german to normal language
Another problem is that this card was a gift on my name day and im not sure when it has been bought although i know where. Thats my problem now but you definitely cant help me with it.
Thanks anyway
Sent from my R800i using xda premium

Calling Windows CE geniuses!

I need some help fixing a windows CE based device, can someone please help? The manufacturer no longer supports the device
Basically I have a ancient digital back (sensor module for a camera), it is in 2 parts, there is the sensor with it's own serial number and a e-back (which is the computer part). I've had to change my e-back as mine developed a fault. The eback I use is second hand and not compatible because it has the serial of another sensor.
The eback only has 1 firewire port and 1 CF card slot. The manufacturer was able to perform allsorts of updates using the firewire port with their proprietory software, which they no longer have
I have tried the good old trick of putting total comander on the CF card but it is not detected.
Basically I need to figure out where the serial number is stored on the windows CE part and change it to match the sensor.
Happy to pay for help if I can get it working.
Can you please post pictures of the device. What is brand name? Do you have any pictures of the serial numbers
I can look in my developers tool box once I know more about the device.
Did you test the (cf card) because it sounds kinda like that part is not working. Do you have an adapter for the card it is possible that the card is incorrectly formatted or corrupted.
Bcoates84 said:
Can you please post pictures of the device. What is brand name? Do you have any pictures of the serial numbers
I can look in my developers tool box once I know more about the device.
Did you test the (cf card) because it sounds kinda like that part is not working. Do you have an adapter for the card it is possible that the card is incorrectly formatted or corrupted.
Click to expand...
Click to collapse
The device is a Leaf aptus 22 digital back. Leaf as a company no longer exists. The device has 1 cf card slot and 1 firewire port. The base os is windows ce but it boots up in their firmware. I need to access the base ce os to see what is going on. Is there a way? I tried all the variations of creating folders on the cf card corresponding to the cpu type, though I am not sure of the exact cpu, I tried all variants. The screen on the back is touch screen and the interface that loads onto it is custom. No CE interface is shown anywhere.
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imyk said:
The device is a Leaf aptus 22 digital back. Leaf as a company no longer exists. The device has 1 cf card slot and 1 firewire port. The base os is windows ce but it boots up in their firmware. I need to access the base ce os to see what is going on. Is there a way? I tried all the variations of creating folders on the cf card corresponding to the cpu type, though I am not sure of the exact cpu, I tried all variants. The screen on the back is touch screen and the interface that loads onto it is custom. No CE interface is shown anywhere.
View attachment 5648237
Click to expand...
Click to collapse
The Cf card slot works fine for shooting images onto. Just cant get it to boot total commander.
Pop off the battery and under the battery there should be some numbers I Would need to see that plz. The total commandor is most likely not compatible with windows ce.
Bcoates84 said:
Can you please post pictures of the device. What is brand name? Do you have any pictures of the serial numbers
I can look in my developers tool box once I know more about the device.
Did you test the (cf card) because it sounds kinda like that part is not working. Do you have an adapter for the card it is possible that the card is incorrectly formatted or corrupted.
Click to expand...
Click to collapse
Bcoates84 said:
Can you please post pictures of the device. What is brand name? Do you have any pictures of the serial numbers
I can look in my developers tool box once I know more about the device.
Did you test the (cf card) because it sounds kinda like that part is not working. Do you have an adapter for the card it is possible that the card is incorrectly formatted or corrupted.
Click to expand...
Click to collapse
Please see attached photo
imyk said:
Please see attached photo
Click to expand...
Click to collapse
Wow. Sorry for the late reply. I was looking everywhere in my dev tool box and I couldn't find anything that will help. The one way to access the "rom" is to install net 4.2 with visual studio 2018 on your p.c but that really only grants access to the apps and gives you the option to make your own apps. If you have had "Total Commandor" working before on the device it is most likely you was running an older version of the program wich can be accessed through the archives. Clean the battery terminals with a cue tip I see some general grit. This device is worth a lot of $ so it is of importance to be careful. I see that the device is Bluetooth capable of accessing the memory. I would always recommend using the fire wire port for debugging 1394. What is the computer or device you are using to connect to the leaf? I am wondering if the leaf has a debug mode. Check the manual if you have it sometimes there is a cd with the manual with some drivers on it. Thank you.
Not sure if visual studio will give me access to the part where the serial number is stored the company never provided any software to allow you access to the rom, they used to charge thousands of pounds for simple config changes
The firewire is used to push images to the laptop using their desktop software.
I mainly used it with mac osx and Leaf Capture software.
Bluetooth was also used for sending images to a ipaq device back in the days. Ipaq needed their client software.
The battery contacts are fine.
I was hoping to somehow access the rom or internal storage like you can if you stick a drive in a Linux machine, mount it and browse away.
Thanks for your help though.

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