Need Help, Activesync Problem and ROM update/upgrade. - S740, S743 General

hi, I have two problem I need help w/.
1. I've installed activesync on my PC but it doesn't seem to recognize the phone. on the phone there an connected icon, but when I use the program to connect it, it couldn't recognize the phone. I think it is connected via mass storage. how can I fix this.
2. there's a new ROM for the HTC S743 on HTCs support page. I was wondering if it is possible to upgrade/update my S740 to the S743's ROM. since it is newer, there might be some improvement. can someone please tell me how to do this. I also can't seem to download the new ROM on the support page even thou I've entered my S/N. can some download it and send it to me? thanks

1. RTFM. Change it like that: Start - Settings - Connections - More - USB to PC
2. Can't help you with that, I've got the S740 and my S/N isn't working for the download...

Related

upgrade rom sd card??

hi, i am new on this, this is my problem:
i upgraded the xda 2 from 2003se to wm2005. and now i cant syncronize whit activesync. There is a way to upgrade a rom via sd card?? please help me whit this
never heard about anybody managing it
but even if it will not sync with activesync it should be able to upgrade by bootloader
hi, every time i put it in bootloader mode an error display say that is not detecting the PPC. What i have to do??
no detection
Rene-357 said:
hi, every time i put it in bootloader mode an error display say that is not detecting the PPC. What i have to do??
Click to expand...
Click to collapse
i think your using an incorrect ROM or your using the incorrect phone/unit. this is for himalayas/ andes. i think youmay be using a rom for something else or your phone is something else. correct me if i'm wron seniors....
nope, im very sure that my phone is a hima, and the roms are for hima to. or O2 XDA II
hi, i have exactly the same problem for month, i didn't manage it by now, there mus be way, just keep asking and tell me when you get it
please can someone upload image of sd card prepared for flashing?
I have same problem, in nomal mode and bootloader mode my PC cant recognize my himalaya,
in Device manager my himalaya detected as UNKNOWN DEVICE,
i tried in several PC's but got the same problem,
nt : i use pcsync v 4.0 , 4.2 and 4.5 but
i think its an hardware-error,,
as i said before as far as i know nobody here ever managed to flash their himalaya from a sdcard
one reason it dont work with usb could be a bad cradle or connector
had plenty of those where i had to wiggle with them to get connection
here http://wiki.xda-developers.com/index.php?pagename=HimalayaBootloaderSdCardFlashing is "how to" flash hima from sd card, so it is possible, unfortunetly i cant connect via usb, so i cant prepare sd card. Btw i think it is clearly software problem in my case, i flashed some bad version (it was for hima), since then problems has releasing, my sms client break down, usb down, canot install corectly many programs, etc. So please, make someone image of prepared sd card, it will be usefull for many others, now my hima is nothing than brick
a sdcard reader is only about 10€ can that not be used?
no, command for backuping rom to sd card must be entered from terminal program from pc using usb
hi, i tried whit some pc,and is the same nothing works.its something whit the rom, because everything started in the upgrade. please someone help us!! if anyone get the sd image please reply here
ANYONE who have hima and right-working os on it can made os backup to sd. It is just three commands as i hope, minute of working, so help pls. Just get mtty (//http://wiki.xda-developers.com/uploads/mtty.exe), connect ppc to pc, and type these (http://wiki.xda-developers.com/index.php?pagename=HimalayaBootloaderSdCardFlashing) commands.
think here is absolutely clearly guide
http://wiki.xda-developers.com/index.php?pagename=BackupExistingRom
i cannot open by mtty, every time i try by mtty says that i cant open usb port. how i do that??????
you cant, same as me, it must be done by someone with working usb
i cant sync via bluetooth either
i found at ALPIN board very simple using sd-card methode,
http://forum.xda-developers.com/showthread.php?t=341564
maybe next time will able for xda-II that have error connection
yes, of course this method can be applyed for xdaII as well, but still, there is problem that noone is enought willing to do backup image that he don't need for his own reason.

HTC / XDAii - no function at all

Hi all,
after a Rom-update my XDAii doesn´t work at all anymore, the only thing he shows on the not illuminated screen is:
Serial
v1.01
Does somebody can help me?
tshoshua
First of all, I have asked the mods to move your post to the Himalaya forum, as that is what your phone is, and you're likely to get plenty of help there. If they don't move it, I would suggest you go and post your question there.
Now, on to the problem.
It would seem that your phone HASN'T updated the ROM, as you are still in what is known as Bootloader Mode. Do you notice when you plug it in the message changes to USB instead of Serial? If you don't, there may be a problem with your cable.
I only suggest this as you believe you updated your phone, yet it doesn't seem to recognise that.
Also, go into the ActiveSync connection settings and make sure that it is set NOT to automaically connect. It is better to have ActiveSync not running when you update.
Also, which ROM are you using? You NEED to use specific roms from the Himalaya forum for your SPECIFIC phone. They are the only ones which will work. No others.
Hope this helps somewhat. If you have any more questions, feel free to ask.

[Q] ActiveSync doesn't work anymore

Sounds like USB port is broken.
Hi all,
I've read a couple of threads for several days now, but none of the answers worked for me.
Problem is: I can connect from my HD2 to my desktop PC (win 7) initially, but when I try to install a new ROM (3.14.407_2), my HD2 restarts, shows the four colour screen and nothing more happens. After some minutes, my PC tells me that my phone isn't connected anymore.
It worked two months ago for the last ROM flash, but now nothing helps.
Tried:
- rebooting PPC and PC several times
- deleting partnership and setting up a new one
- disabling "faster connect" for usb to PC settings - afterwards, PC doesn't recognize any connection at all
- hard reset on PPC
I have no idea what to try next.. I wanted to install HSPL2 and flash the ROM from my SD card, but can't install HSPL2 ... same problem.
Any suggestions?
Thanks
Infyrana
I also tried several USB ports on my PC
You think the HD2 USB port is broken? But I was able to transfer data when connected as normal device without active sync.
Do I have any chance to check, whether you are right, without having to send my phone to HTC?
maybe running the update in compatibility mode will help?
I thought the microsoft mobile device center (or however it is called) was made for win7, as the actual activeSync tool cannot be used?
So I can't see a benefit from this, but anyway.. I will try.
You could try using BlueTooth with ActiveSync, thats what I do. I have a "micro" bluetooth adaptor for my laptop and it all works fine... just a bit slower.
A
Infyrana said:
I thought the microsoft mobile device center (or however it is called) was made for win7, as the actual activeSync tool cannot be used?
So I can't see a benefit from this, but anyway.. I will try.
Click to expand...
Click to collapse
the compatibility mode for the ROM update file could help becasuse it is a separate application (no guarantee though as I have no way to check it on my PC)
compatibility mode didn't help.
don't have a bluetooth stick ...
no further suggestions?
Just found out, that windows tries to install driver "Qualcomm CDMA Technologies MSM" when I connect my HD2 after starting bootloader.
But it just searches and doesn't find anything. I searched by myself, but didn't find the driver anywhere ...
if you are really determined to update ROM, find the thread on ROM 3.14 here on xda forum, I recall seeing guidelines on installing ROM from SD Card
of course it will not solve your sync problem, but still...
Yah ... I wanted to install HSPL2 to be able to do install the ROM from the SD card (at least that's what I understood - that I need that first), but I can't install it, as I already wrote.
I GOT IT!!!
Finally.. in a forum somewhere in a forgotten corner of the internet.. someone gave an advice to uninstall the windows mobile device center and reinstall it.
After uninstalling, I had some trouble to find it again, but finally got it.
And guess what: it works now.
Windows managed to install the quadcomm driver and I could update my ROM.
Never had such a hard challenge with my HD2.
Thanks everyone who tried to help!

[Q] HTC 7 Mozart T8698 not recognized by W7 device manager

May be one of the experts of XDA-developers can solve this strange problem.
I bought a HTC 7 Mozart with T-Mobile branding in Germany, used it with another SIM card. I have a Windows 7 (32 bit) computer where Zune is installed. The connection with Zune was workding fine.
Then I flashed my phone with the 'Official HTC Europe 1.30.401.01_5.54.09.21_22.33b.50 ROM'. The phone is working fine, but it does not get recognized by the Windows device manager & Zune. So I carried out the following steps:
- formatted & reinstalled Windows 7
- installed Zune
- carried out ALL Updates in Windows & Zune till date
- flashed Mozart again, carried out hard reset
I guess, there's nothing more that one can do to start afresh. But still my computer & zune continue to refuse to recognize my HTC 7 Mozart (see attached screenshots).
This is what is displayed on my mobile right now:
Name: HTC 7 Mozart T8698
OS version: 7.0.7389.0
Firmware version: 2250.09.13001.401
Does anyone have the slightest clue, what went wrong? Is the ROM corrupted? Is some important element missing in the ROM? Is it possible to get a seperate driver file for Mozart (Zune.inf has proved useless so far)?
Thanks in advance
P.S.: In the meantime I tried the following:
- I flashed the phone again with an older ROM (RUU_Mozart_HTC_Europe_1.26.401.03_5.51.09.06_22.3 0.50_RELEASE). But the computer still cannot recognize Mozart.
- I also tried to use the WPSupportTool both under the old & the new ROM. Mozart WAS RECOGNIZED(!) in the USB connection mode in both the cases. The driver was loaded. Even Zune recognized it and popped up. The entry 'PD67199' could be seen in the Device manager. The tool itself could not do its updating job in both cases. Even after a restart the phone remained unrecognized in both cases.
update zune?
Thanks for your reply.
Well, as I have already mentioned I have already updated Zune. Zune & Windows are up to date. I forgot to mention that I had switched off the firewall as well just in case it was blocking the connection.
Is the windows mobile device update installed in installed programs?
Sent from my CorvusVegaRom_0.5 using Tapatalk
Still no progress
As my windows mobile device (Mozart) was not recognized at all, there is obviously no update installed in installed programs as well. In case you mean the Windows Mobile Device Center it seems to be up to date (Version 6.1.6965).
As I mentioned in my post, I tried to use the Windows Phone Support Tool as well. I have now attached the screenshots. As you can see while looking for the driver the computer recognizes the device to be 'Windows Mobile' and after recognizing it is listed as 'PD67100'. The Tool itself failed to update anything. Zune kind of recognized the phone but as the phone was not in a normal mode.
I still hope that someone out there is competent enough to identify the problem based on my detailed report and all the screenshots.
Still having an issue with this?
You definetely do not need the Windows Mobile Device Center.
Can you give it a shot after you uninstalled your wifi modems drivers?
Still no progress
Thanks for all the suggestions, but my situation is so hopeless that not even Microsoft or other 'experts' could help.
- I tried everything all over again with a brand new HTC data cable
- I tried uninstalling the wifi driver
But nothing works. I wish someone could just send me the 'top secret' driver file of Mozart. 'Zune.inf' has not helped so far. Or does someone have a 'magic' Zune.inf file? ;-)
Sorry i gave up 32-bit windows back in 2004 .
Can you go back to the original carriers ROM and give it another go?
solution ALMOST found
Well, after weeks of research & trial with different ROMs I think I have narrowed down the possibilities.
The problem seems to be the Zune/Windows LIVE account. Once you have used a device with Zune, it remains listed with both Zune & Windows LIVE account (check: setting > account > computers & devices as well as in devices.live.com).
Now one can add/delete upto 5 NEW devices every 30 days to the Zune account. In my case I already had 'HTC Mozart T8698' listed in Zune. If I had renamed the device BEFORE flashing the problem probably could have been avoided. After the update/flashing it is not being recognized at all probably because the name remains the same. But according to my Zune I can use a 'NEW' telephone on 25.05.2011. (See screenshot)
Now I have clicked the REMOVE button several times, but the device is not yet removed from the list. So I am not sure whether this means it will be removed only on 23.05.2011. In case I manage to remove it I will try out the connection on that date.
Does anybody have any idea on how to remove my device now? Or any other tricks to solve the problem?
hansmueller1968 said:
May be one of the experts of XDA-developers can solve this strange problem.
I bought a HTC 7 Mozart with T-Mobile branding in Germany, used it with another SIM card. I have a Windows 7 (32 bit) computer where Zune is installed. The connection with Zune was workding fine.
Then I flashed my phone with the 'Official HTC Europe 1.30.401.01_5.54.09.21_22.33b.50 ROM'. The phone is working fine, but it does not get recognized by the Windows device manager & Zune. So I carried out the following steps:
- formatted & reinstalled Windows 7
- installed Zune
- carried out ALL Updates in Windows & Zune till date
- flashed Mozart again, carried out hard reset
Click to expand...
Click to collapse
Hi,
I suppose that you flashed European ROM with cable way, no?
Regards, ansar
Europe ROM
Dear Ansar,
It's wonderful to finally hear from YOU. Now I feel a solution can be found.
Yes, I did flash the European version provided by you (OS version 7.0.7389.0, Firmware: 2250.09.13001.401). Earlier I had the T-Mobile-Germany original ROM and had no problem connecting to computer & Zune.
In the meantime I tried out many other ROMs also provided by you but the device is not getting recognized by either Windows or Zune. My Zune account (setting) is showing my device from the earlier usage (HTC 7 Mozart T8698) so I guess that might be causing some conflict - as the device name remains same even after flashing.
I hope you can come up with some tricks to solve the problem. Thanks again for personally looking into the matter.
hansmueller1968 said:
In the meantime I tried out many other ROMs also provided by you but the device is not getting recognized by either Windows or Zune. My Zune account (setting) is showing my device from the earlier usage (HTC 7 Mozart T8698) so I guess that might be causing some conflict - as the device name remains same even after flashing.
Click to expand...
Click to collapse
Hi,
If it was not recognized by windows then no new ROM flash will be performed
Can you try to connect to any available usb hub in your pc and see if zune can see it?
Regards, ansar
ansar.ath.gr said:
Hi,
If it was not recognized by windows then no new ROM flash will be performed
Can you try to connect to any available usb hub in your pc and see if zune can see it?
Regards, ansar
Click to expand...
Click to collapse
Hi Ansar,
Thanks for the quick reply. Well, I also tried out all the USB ports (Laptop: 3, Desktop: 6). Now I just tried out an external USB hub after seeing your message. But unfortunately that did not work as well.
I didn't quite understand what you mean by ...then no new ROM flash will be performed. Should I stop trying out any other ROM?
Regards
Hans
hansmueller1968 said:
Hi Ansar,
Thanks for the quick reply. Well, I also tried out all the USB ports (Laptop: 3, Desktop: 6). Now I just tried out an external USB hub after seeing your message. But unfortunately that did not work as well.
I didn't quite understand what you mean by ...then no new ROM flash will be performed. Should I stop trying out any other ROM?
Regards
Hans
Click to expand...
Click to collapse
Hi,
Your phone is recognized by windows drivers and you can flash ROMs using ROMUpdateUtility (not goldcard)
I thing you should flash again one of TMO_DE 1.23.111.01 or 1.25.111.02 or 1.28.111.03 ROMs
If so let me know the results before trying anything else
Regards, ansar
Hi Ansar,
Thanks again for your efforts. Just now I flashed TMO-DE 1.28.111.03 ROM, unistalled & reinstalled Zune (ran TuneUp utilities to clean registry in between). I logged in to Windows LIVE both in Zune & Phone.
Unfortunately the results are the same - i.e. the phone is still not recognized by the computer & Zune. Could you please send me the links to the other 2 ROM versions so that I can try out these as well?
Thanks & regards
Hans
hansmueller1968 said:
Hi Ansar,
Thanks again for your efforts. Just now I flashed TMO-DE 1.28.111.03 ROM, unistalled & reinstalled Zune (ran TuneUp utilities to clean registry in between). I logged in to Windows LIVE both in Zune & Phone.
Unfortunately the results are the same - i.e. the phone is still not recognized by the computer & Zune. Could you please send me the links to the other 2 ROM versions so that I can try out these as well?
Thanks & regards
Hans
Click to expand...
Click to collapse
Hi,
Since the pro is there after flashing the ROM, no other ROM can fix it
You should check with another phone of a friend of yours in your PC or check your phone in your friend PC
I think that the pro is probably in your PC operating system drivers with minor possibility to the phone hardware
Some times hard reset of the phone before flashing and then battery replacement can be of good help
Also be sure that immediately after a flash you remove usb cable, connect again and listen for the characteristic sound of connection
If this is ok then installed drivers are the problem
Regards, ansar

[Q] USB device not recognised

When I plugin my Lumia 920 to a Win8 64bit PC I get an error 'USB device not recognised'. I've tried the following but with no luck:
- Changed the USB cable
- Tried a different USB port including one on the back
- Used a different PC (Win8 32bit & OSX on a MBP)
- Restarted the phone whilst connected
- Checked for Updates with the phone connected (both on phone and PC)
- Removed the 'Upperfilters' registry entry
- Installed the Windows Phone 8 app (both desktop and metro)
- Installed the Nokia PC Suite
- Reinstalled Windows
- Reset the phone (Factory restore)
The phone seems to charge ok via USB but never connects. It doesn't even appear in Device Manager so there's no drivers for me to remove and/or update. The EventLog says 'PnPDriverNotFound'. Anyone got an idea of what could be wrong?
@MrJamesMoore
Is your phone a true Lumia in the respect that it has a factory ROM and is not a developer model or other? Sounds to me like the PC is not able to identify the phone as a Lumia and does not know what it actually is and therefore does not know what driver to load for it.
Hmmm, this is interesting...
U might want to try installing Nokia Care Suit. After instllation complete go to the installation folder, and head to the Drivers directory. U have several drivers there, install everything, and then try to connect it.
Solarenemy68 said:
Is your phone a true Lumia in the respect that it has a factory ROM and is not a developer model or other? Sounds to me like the PC is not able to identify the phone as a Lumia and does not know what it actually is and therefore does not know what driver to load for it.
Click to expand...
Click to collapse
Yes that's what I was thinking. It was a promotional phone so maybe it's not a factory ROM? Is there a way to check? I guess more importantly, is there a way to install a factory ROM on it? I'm located in Australia if that matters. Everything else about the phone works great but not being able to transfer my full res videos off it is a pain.
Thanks for the reply!
@MrJamesMoore
miodrage said:
Hmmm, this is interesting...
U might want to try installing Nokia Care Suit. After instllation complete go to the installation folder, and head to the Drivers directory. U have several drivers there, install everything, and then try to connect it.
Click to expand...
Click to collapse
That didn't work either but thanks for the suggestion. Even with all the drivers installed the PC (and Care Suite) still can't see the phone; still get the USB not recognised error
Without being able to connect in anyway I guess it's impossible to flash the phone any put another ROM on?
Hmmpfff...
It is not a developer phone because they didn't have GSM radio in them, WiFi only. So that is out of the question.
I have one more suggestion, and if that fails, I would suggest u go to Nokia directly and ask what to do, maybe even a replacement.
So, try to find some1 with Win7 on his/her PC, and try to connect the phone. If that goes as it should,u can install win7 on ur PC and have a dual boot machine.
To check the info about ur phone u would have to connect it to Nokia Care Suit, however, that is not an option ATM.

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