Hi
Just received my first HTC handset (Hero on T-Mobile) on Friday and really liking it.
However, while I have set up my Hotmail ok, I cant set up my Sky email on it
I have enabled POP on my account and I enter my email, username and password and configure the POP settings with Sky's pop address (pop.tools.sky.com), SSL and set port 995. When I click next and it tries to verify the info it comes back with "authentication failed, please verify Username/password".
I know the password is correct! I have tried the username with and without the @sky.com bit but still get the same error.
Having done a quick search, I have found similar problems and have tried a factory restore and an email app (k-9) but still no joy.
If is probably something obvious but I have no clue what to do! Any Help??
Related
I have had my hd2 for about 4 months now, and during this time it has worked fine with gmail, but in the past few days it keeps asking me to input the incoming mail server password every time i go to check my emails.
I have tried deleting the account and inputting the settings again, sometimes it works initially, but then asks for the password straight after. I have noticed that when i go to email / options, edit account setup and go through the stages, my password has always changed in there by itself, and even when i change it back to what it should be it changes again automatically.
I am not an expert with these things (obviously), but i have checked all the settings and can't find anything left to try.
Any help would be much appreciated
Thanks Charlie
Sorted out
I realised what setting i had wrong, it was the outgoing server authentication box that was ticked, since i have unchecked it everything is working fine again.
Only bothered posting this reply to my own post i the hope that this helps someone else.
Hello.
Yesterday I have received a new phone - Motorola atrix 4g AT&T.
I still at all haven't received an unlock code, but i use it for internet surf. I was registered motoblur account. And i tried to download any free software from android market, but all what i see it's status bar - Starting downloading, and nothing more happens.
I'm going to main menu and tap on the GTalk( name on the screen "Talk") application, but this doesn't want to work, he said to me - Could not connect to server. Will retry shortly.
pls help me, i don't know what i need to do for get a working Gtalk, i have gmail account and i was recieved all my mails and contacts, i activate sync in Account menu.
I in shock, it my first phone on an android, and I can't normally use it.
p.s. Sorry for my bad english.
I believe, that only members of this forum can help me.
Just to check, you re connected to wi-fi correct?
if yes then maybe try to add your gmail account again?
When I first received my atrix I had issues when trying to download apps. The wireless connection would cut out, but it would still look like it was trying to download. Try a reboot and see if that fixes the problem.
Yes, my wi-fi connections is correct, because i watched videos on youtube and surf in internet.
And i'm tried re enter gmail account, and nothing i create a new gmail account but the result hasn't changed.
I'm try to use this system code *#*#8255#*#* and i click "Send heartbeat to server" and was get error - "The application Talk(process com.google.android.talk) has stopped unexpectedly. Please try again."
Wa da f... ?
My phone is unlocked, and i have adjusted the Internet from the provider of communication. But it's not help to me
So my friend locked my phone out. I Knew the gmail account linked to the phone but i forgot the password. I resetted the password on a computer but when i enter the new password in the phone it doesn't work.
I tried all my various passwords, including the null and it didn't work.
I don't remember if my phone sends notifications for emails because i only made the gmail account when i bought the phone (therefore it isn't my primary account and no one sends emails to it).
I have wifi connection and also 3g connection on the phone.
I am thinking the gmail account did not sync, therefore my new password isn't working. How can i sync the account, or do i have a workaround on getting this to work?
sekin67835 said:
So my friend locked my phone out. I Knew the gmail account linked to the phone but i forgot the password. I resetted the password on a computer but when i enter the new password in the phone it doesn't work.
I tried all my various passwords, including the null and it didn't work.
I don't remember if my phone sends notifications for emails because i only made the gmail account when i bought the phone (therefore it isn't my primary account and no one sends emails to it).
I have wifi connection and also 3g connection on the phone.
I am thinking the gmail account did not sync, therefore my new password isn't working. How can i sync the account, or do i have a workaround on getting this to work?
Click to expand...
Click to collapse
Hey, try to delete the gmail account, restart your phone, and then re-add your gmail account with your new password. If that doesn't work, I suggest backing up all of your contacts and information onto your computer and then factory resetting the phone so you start with a clean slate.
i would like to know if any one has information that how to setup email accounts or outlook in Lumia in case the phone is connected through Proxy to internet, which browsing the net i enter username and password of the proxy and i am logged in but while configuration of my email account i am not able to configure or even connect to internet.
as well i am not able to end the calls which i made ? when the call is finished it still continues and after several minutes it gets restarted it is really scary,
please guide me through.
you can as well mail me the best suggestion: [email protected]
Cheers,
My email app say that it "Couldn't connect to server" when I try to access my gmail. How can I fix that? Thanks for your answer.
[email protected] said:
My email app say that it "Couldn't connect to server" when I try to access my gmail. How can I fix that? Thanks for your answer.
Click to expand...
Click to collapse
You have to connect the phone to internet..
mikeazores said:
You have to connect the phone to internet..
Click to expand...
Click to collapse
My phone is connected to the internet.
[email protected] said:
My phone is connected to the internet.
Click to expand...
Click to collapse
I'm assuming you have internet connection using other applications except Gmail. If this is the case, it could be some sort of permission problem on the gmail app. If you do not know how to set/review permissions in Huawei, you should google it. I (still) do not have the phone to guide you...
mikeazores said:
I'm assuming you have internet connection using other applications except Gmail. If this is the case, it could be some sort of permission problem on the gmail app. If you do not know how to set/review permissions in Huawei, you should google it. I (still) do not have the phone to guide you...
Click to expand...
Click to collapse
My gmail app works fine. Only the email stock app does not work when I try to connect it to the gmail.
Have you enabled pop/imap access on your gmail account? Official gmail app users their own protocol. Other email clients uses pop/imap standard protocols, but you need to have them activated to work. You can set in desktop gmail settings via browser.
I did and my email on the mate 9 works fine. However I found out that one of the wireless network setting for my mate 10 was set to "sim" when I change it to "peap" then my email app works fine. Thanks for your reply.
[email protected] said:
I did and my email on the mate 9 works fine. However I found out that one of the wireless network setting for my mate 10 was set to "sim" when I change it to "peap" then my email app works fine. Thanks for your reply.
Click to expand...
Click to collapse
Hi,
I have similar issue however I cannot even setup the gmail on the native email app. I have an error saying the "username or password is incorrect or pop3/smtp service is disabled"
I googled the issue but couldn't find much useful. The reason I wanted to try to set the emails up because the notification led does not work when I got an email via the Gmail app.
- Anyway the password is correct to the account but I'm using 2 step verification (I tried my yahoo account which doesn't have 2 step verification and I have the same problem)
- The phone is connected to the internet (I try this over wifi)
- I tried other options such as exchange (this took me further setting up the mail server and port but I got a message "cannot connect to server" on both gmail and yahoo account) I tried the "other" option too but I have the same error pop3/smtp service is disabled as mentioned above.
I checked the sim settings as you mentioned above but I couldn't find any settings regarding the "peap". Can you pleas let me know where is that located?
Did you have any of the issue I mentioned above?
Thx in advance
shadow78 said:
Hi,
I have similar issue however I cannot even setup the gmail on the native email app. I have an error saying the "username or password is incorrect or pop3/smtp service is disabled"
I googled the issue but couldn't find much useful. The reason I wanted to try to set the emails up because the notification led does not work when I got an email via the Gmail app.
- Anyway the password is correct to the account but I'm using 2 step verification (I tried my yahoo account which doesn't have 2 step verification and I have the same problem)
- The phone is connected to the internet (I try this over wifi)
- I tried other options such as exchange (this took me further setting up the mail server and port but I got a message "cannot connect to server" on both gmail and yahoo account) I tried the "other" option too but I have the same error pop3/smtp service is disabled as mentioned above.
I checked the sim settings as you mentioned above but I couldn't find any settings regarding the "peap". Can you pleas let me know where is that located?
Did you have any of the issue I mentioned above?
Thx in advance
Click to expand...
Click to collapse
That setting only appears in the wireless settings when I try to connect to a secure network that requires me to provide an identity and a password. To tell you the truth I have a hard time to find that setting myself. In my case I notice that when I try to connect (using wifi) to the secure network of csula and calpoly pomona that require me to provide an identity and password, my mate 10 just skip the steps that I need to provide an identity and a password and try to connect to the network. Obviously it could not. Only in these cases then I see the settings that I can change from "sim" to "peap". Then my email app works. I am sorry that I cannot explain clearer. May be some expert can show you to get to it better.
shadow78 said:
Hi,
I have similar issue however I cannot even setup the gmail on the native email app. I have an error saying the "username or password is incorrect or pop3/smtp service is disabled"
I googled the issue but couldn't find much useful. The reason I wanted to try to set the emails up because the notification led does not work when I got an email via the Gmail app.
- Anyway the password is correct to the account but I'm using 2 step verification (I tried my yahoo account which doesn't have 2 step verification and I have the same problem)
- The phone is connected to the internet (I try this over wifi)
- I tried other options such as exchange (this took me further setting up the mail server and port but I got a message "cannot connect to server" on both gmail and yahoo account) I tried the "other" option too but I have the same error pop3/smtp service is disabled as mentioned above.
I checked the sim settings as you mentioned above but I couldn't find any settings regarding the "peap". Can you pleas let me know where is that located?
Did you have any of the issue I mentioned above?
Thx in advance
Click to expand...
Click to collapse
I attach the screen shot where you can change the EAP method:
[email protected] said:
I attach the screen shot where you can change the EAP method:
Click to expand...
Click to collapse
Thanks for providing the screenshot. Looks like I had a different issue but luckily I managed to solve it however it took me a few hours to read 100s of unrelated forums..
As I mentioned above I am using 2 step verification for google but not yahoo. Looks like both service provider have an option within the settings where "a less secure application access" can be allowed.
This managed to fix my yahoo account but I still had to generate an app access password on my google account as it had 2 step verification. Anyway, its all done thx for your help
[email protected] said:
My phone is connected to the internet.
Click to expand...
Click to collapse
I had the same error message and found that I had to change the settings for IMAP and SMTP for the email I was using for example the phone auto filled it as Hotmail server settings when really it's actually outlook settings. because Hotmail changed to outlook.
hi.I have problem with hicare.cant connect to server.