Googlemail through exchange activesync setup? - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi there, I am currently using the Google Mail app on my Hero for recieving my email through push.I did use the built in Mail app, but because it only allowed me to recieve every 5mins, I changed over.
Anyhow, I have read on here that if you set it up through Exchange Activesync rather than "Other email", then you can set it up so you recieve your emails instantly.Only problem is, I don't know exactly how to set it up.
I put in my email addy and password on the first screen, press next and it comes up with the next page listing server address, domain etc.What do I put in each section, as when I put my email add in the address bit, server is googlemail.com, domain blank, username my email address, and password my email password and then press next, it says "verifying account information" then a box comes up saying "Error.Authentication failed.Please verify username and/or password"
Could someone please give me a guide or some pointers as to how I get my googlemail working through mail with exchange actvesync?Any help would be much appreciated!
Taylor

Try this.
It's instructions for the iPhone, but the general set up is the same.
Regards,
Dave

Cheers, that worked, I forgot to tick the SSL box so that's why it kept coming up the error

Related

Remote Tracker opens Outlook instead of sending email silently

Newbie here having trouble with Remote Tracker 0.4.2-0 on my TMOUS HD2 and haven't found an answer yet. When I send email commands to RT, such as rt2#egp, my phone just sits there in standby and when I unlock it Outlook is open with the email message ready to send. Anyone have an idea why and what I need to do? When I go to Outlook Contacts>Menu>Options I get an error report, "A problem has occurred with poutlook.exe," then comes up with List view settings, that's it, I don't know if there is supposed to be more and not sure if this has anything to do with the message not being sent. Everything is stock except for a few added apps and I just did a hard reset before reinstalling my apps after some experimentation. I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
I also noticed that the CELLID shows me to be in New Jersey when I'm actually in Texas, this doesn't seem to be of much use at all but I haven't tried changing CELLID settings from default.
Any insight would be greatly appreciated.
Pop45398 said:
I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
Click to expand...
Click to collapse
ummm,,, if you have no email set up, how do you expect it to send you an email?
samsamuel said:
ummm,,, if you have no email set up, how do you expect it to send you an email?
Click to expand...
Click to collapse
I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?
Pop45398 said:
I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?
Click to expand...
Click to collapse
no, you need an actual account set up that the phone can use to connect to an outgoing email server with. Just feeding it the email address you want to use is no good, as it has no m,eans to send to that address. Its a bit like giving a man with no telephone your phone number ad asking him to call you.
Choosing the activesync account wouldnt help either, as it would only send when the phone was copnnected and synced to outlook on a pc. (activesync isnt a real account, just an extension of teh outlook account on eth pc)

[Q] Can't add microsoft exchange email account

I can add hotmail but not other microsoft exchange account. is there help on this?
bump. another question. Why can't social hub email display other windows live mail folders except the generic Inbox, Outbox, Sent, Trash. I don't even see junk.
exchange email account
sure, you can add one, I have two setup on my phone. Go into settings/accounts and sync/add account. There you can choose to setup any account you want, just scroll down to more accounts and choose microsoft exchange activesync and set it up. Manual setup works best, as auto detect likely will not find your necessary settings unless you IT guys really wanted to make it easy, (unlikely).
Just follow the onscreen directions and you will have it done in a few minutes.
ms0529 said:
sure, you can add one, I have two setup on my phone. Go into settings/accounts and sync/add account. There you can choose to setup any account you want, just scroll down to more accounts and choose microsoft exchange activesync and set it up. Manual setup works best, as auto detect likely will not find your necessary settings unless you IT guys really wanted to make it easy, (unlikely).
Just follow the onscreen directions and you will have it done in a few minutes.
Click to expand...
Click to collapse
I really can't. Even though I followed all the instructions written about POP and SMTP address. I suspect it's a port issue.
You shouldn't be asked about POP3 settings with an Exchange ActiveSync account. It sounds like you're doing something wrong.
Add the account by going to Settings > Accounts and sync > Add account (button at bottom of screen) > Microsoft Exchange ActiveSync (you'll need to scroll down). You should not be inside Email or Social Hub when you do this. The Settings screen you need to go into is your phone's general settings screen.
On the first screen you'll be asked to enter your email address, password, domain and user name, and the address of your Exchange server. The only thing that's a bit unclear here is that you domain and user name should be in DOMAIN\user.name format.
I'd tell you what should be on later screens, but I only have 1 Exchange server to test against, and I'm not going to remove that account. Hopefully you'll be able to work things out from here.
POP3 != Exchange
Exchange Active Sync will be something like your work email if configured properly and given the appropriate permissions
POP3 is Hotmail and other random email hosting, you will most likely only need POP3

[Q] Email problems

Hi
Recently got a galaxy tab 10.1, and has 3.1 installed - no upgrade available yet apparently.
Anyway, I'm not sure if I've missed something glaringly obvious, but I'm reasonably literate with stuff like this. I'm trying to get my email setup, and have tried a number of apps. Until ICS comes out, Ive decided to use the stock email app, the samsung one..
Anyway, I can add multiple accounts, so I've got gmail, hotmail etc. The only problem is gmail (IMAP?) has a change displayed name feature, whereas hotmail (on activesync?) doesn't... So if my email is [email protected], my equivalent gmail has a display name setting to change that to whatever I want, in this instance Mr Bob Smith. However, the hotmail doesn't, and when I send an email, it's from winterscoming, essentially just the first part of the email address.
I can't believe that this is a bug / intentional, but the setting isn't there under the hotmail account. I was hoping l could shed some light on this. No luck searching - Otherwise it's a great little device.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
So no-one's come across thiss then? Basically to stop the stock mail app using the first part of the email address as opposed to my name?
Could anyone confirm whether they have the option to change the display name when usinf exchange activesync, especially with hotmail?
Cheers guys - much appreciated
If I follow you... Try adding yourself "Mr. Bob Smith" as a contact with the winterscoming email addres associated with it.
That should make it display as the Name rather than the email address.
I have a hotmail account in the stock email, open the stock email, goto [email protected] inbox, tap menu, account manager
tap [email protected], edit the account settings with account name "Mr Bob Smith", your name "Bob", signature "Bob Smith Hotmail on Android Tab"
your sent emails should show
(from) Bob ([email protected])
To: [email protected]
content - your message
sent from Bob Smith Hotmail on Android Tab
or whatever your preferences
hi
Thanks for the reply. Unfortunately I can change the signature, but I cant change the your name section as its an exchange account. I can change the account name but this only changes the displayed name in the email app.
Tried adding myself as a contact too - no luck.
For now all my emails are from 'winterscoming'
Could this be the crappy 3.1 and touchwiz? Dont have this problem on gmail or another activesync account ive added after
Cheers
I've got the exact same problem too. I can't enter a name for my activesync accounts so it displays the first bit of my email address as the sender name. So damn frustrating, I've been using Enhanced Email instead but the lack of split screen view is really annoying on a tablet.
Has anyone got a solution?

Cant add hotmail account

I cant seem to add hotmail account into my email accounts have got added 3yahoo accounts into it,
Im using the auto set up
How to gert around it
Sent from my Sony Tablet S using Tapatalk
There's a Hotmail app in the market.
Sent from my GT-I9100
i know there is an app
im trying to set the default mail icon next to the www icon on top left hand side on the tablet
ive set 4 of my accounts in it
hotmail and yahoo
at time it says cant connect to server
is there a manual way of setting them up
boxer29 said:
I cant seem to add hotmail account into my email accounts
Click to expand...
Click to collapse
There is a current epidemic of people failing to access their Hotmail e-mail accounts because Microsoft is experiencing problems with their Exchange Active Sync (EAS) service. The problems are intermittent, so access to Hotmail e-mail accounts are also intermittent. This is the case for me. Microsoft says they are working on the problems. Read about it HERE.
On the other hand, perhaps your setup for accessing your Hotmail account is with error. This is how I successfully setup the Sony tablet's stock e-mail app to access my Hotmail account.
1. Open the tablet's stock e-mail app, touch the settings icon, and select Settings.
2. On the Settings screen, touch Add Account.
3. On the Account Setup screen:
3.1. Next to E-mail Address, enter full Hotmail account e-mail address.
3.2. Next to Password, enter Hotmail account password.
3.3. Touch "Send e-mail from this account by default." to select/check or (my choice) deselect/uncheck.
3.4. Touch Manual Setup button.
4. On next screen (Account Type), touch Exchange button.
5. On next screen (Server Settings):
5.1. Next to Domain\Username, delete existing text and enter full Hotmail account e-mail address.
5.2. Next to Password, enter Hotmail account password. Note: It should already be entered correctly.
5.3. Next to Server, delete existing text and enter m.hotmail.com.
5.4. Touch "Use secure connection (SSL)" to select/check it.
5.5. Touch "Accept all SSL certificates" to deselect/uncheck it.
5.6 Touch Next button. Note: Here is where you may experience a problem connecting to the e-mail server. If you receive a message saying it cannot connect to the server, wait a few seconds and touch the Next button again. You may have to repeat this step several times before you will successfully connect to the server.
6. On next screen (Account Options), select/check or deselect/uncheck the settings as you see fit and then touch the Next button.
7. On the next screen (Your Account is Set Up and E-mail is On Its Way!), rename the account if you want to, then touch the Next button.
8. When returned to the e-mail app's main screen, select your Hotmail account and you should see your e-mail messages. You may have to touch on the Refresh icon to have your e-mail messages retrieved.
Good luck.
Cat McGowan said:
There is a current epidemic of people failing to access their Hotmail e-mail accounts because Microsoft is experiencing problems with their Exchange Active Sync (EAS) service. The problems are intermittent, so access to Hotmail e-mail accounts are also intermittent. This is the case for me. Microsoft says they are working on the problems. Read about it HERE.
On the other hand, perhaps your setup for accessing your Hotmail account is with error. This is how I successfully setup the Sony tablet's stock e-mail app to access my Hotmail account.
1. Open the tablet's stock e-mail app, touch the settings icon, and select Settings.
2. On the Settings screen, touch Add Account.
3. On the Account Setup screen:
3.1. Next to E-mail Address, enter full Hotmail account e-mail address.
3.2. Next to Password, enter Hotmail account password.
3.3. Touch "Send e-mail from this account by default." to select/check or (my choice) deselect/uncheck.
3.4. Touch Manual Setup button.
4. On next screen (Account Type), touch Exchange button.
5. On next screen (Server Settings):
5.1. Next to Domain\Username, delete existing text and enter full Hotmail account e-mail address.
5.2. Next to Password, enter Hotmail account password. Note: It should already be entered correctly.
5.3. Next to Server, delete existing text and enter m.hotmail.com.
5.4. Touch "Use secure connection (SSL)" to select/check it.
5.5. Touch "Accept all SSL certificates" to deselect/uncheck it.
5.6 Touch Next button. Note: Here is where you may experience a problem connecting to the e-mail server. If you receive a message saying it cannot connect to the server, wait a few seconds and touch the Next button again. You may have to repeat this step several times before you will successfully connect to the server.
6. On next screen (Account Options), select/check or deselect/uncheck the settings as you see fit and then touch the Next button.
7. On the next screen (Your Account is Set Up and E-mail is On Its Way!), rename the account if you want to, then touch the Next button.
8. When returned to the e-mail app's main screen, select your Hotmail account and you should see your e-mail messages. You may have to touch on the Refresh icon to have your e-mail messages retrieved.
Good luck.
Click to expand...
Click to collapse
Step 5.3 didn't work for me. However, when I added 'debug-' as a prefix it worked. Saw this on a Microsoft support post. Full txt is 'debug-m.hotmail.com'. I certainly hope they get this straightened out. This issue started after I updated my Transformer to the lastest maintenance update.
Cat McGowan said:
There is a current epidemic of people failing to access their Hotmail e-mail accounts because Microsoft is experiencing problems with their Exchange Active Sync (EAS) service. The problems are intermittent, so access to Hotmail e-mail accounts are also intermittent. This is the case for me. Microsoft says they are working on the problems. Read about it HERE.
On the other hand, perhaps your setup for accessing your Hotmail account is with error. This is how I successfully setup the Sony tablet's stock e-mail app to access my Hotmail account.
1. Open the tablet's stock e-mail app, touch the settings icon, and select Settings.
2. On the Settings screen, touch Add Account.
3. On the Account Setup screen:
3.1. Next to E-mail Address, enter full Hotmail account e-mail address.
3.2. Next to Password, enter Hotmail account password.
3.3. Touch "Send e-mail from this account by default." to select/check or (my choice) deselect/uncheck.
3.4. Touch Manual Setup button.
4. On next screen (Account Type), touch Exchange button.
5. On next screen (Server Settings):
5.1. Next to Domain\Username, delete existing text and enter full Hotmail account e-mail address.
5.2. Next to Password, enter Hotmail account password. Note: It should already be entered correctly.
5.3. Next to Server, delete existing text and enter m.hotmail.com.
5.4. Touch "Use secure connection (SSL)" to select/check it.
5.5. Touch "Accept all SSL certificates" to deselect/uncheck it.
5.6 Touch Next button. Note: Here is where you may experience a problem connecting to the e-mail server. If you receive a message saying it cannot connect to the server, wait a few seconds and touch the Next button again. You may have to repeat this step several times before you will successfully connect to the server.
6. On next screen (Account Options), select/check or deselect/uncheck the settings as you see fit and then touch the Next button.
7. On the next screen (Your Account is Set Up and E-mail is On Its Way!), rename the account if you want to, then touch the Next button.
8. When returned to the e-mail app's main screen, select your Hotmail account and you should see your e-mail messages. You may have to touch on the Refresh icon to have your e-mail messages retrieved.
Good luck.
Click to expand...
Click to collapse
My hotmail access in email app broke down about 4 weeks ago, but it did not bother me much until I got command from above (Spouse). I started checking around and found the same procedure posted on Sony support site 6 months ago. I decided to give it a shot.
Well, step 3 did not work for me. I checked the server kids iPad was using, which was "bay-m.hotmail.com" and suddenly it worked just fine.
Hopefully this is useful to someone.
OM
Sorry for bumping an older thread here, but the above mentioned "debug-m.hotmail.com" server has worked well for quite a while. About 3 days ago, it was no longer able to connect to the hotmail server. I removed the account and then added it again using the above steps (with debug); that fixed it last time. Not this time, though. Has anyone else run across this as well? Any new solutions?
Cagedodger said:
Sorry for bumping an older thread here, but the above mentioned "debug-m.hotmail.com" server has worked well for quite a while. About 3 days ago, it was no longer able to connect to the hotmail server. I removed the account and then added it again using the above steps (with debug); that fixed it last time. Not this time, though. Has anyone else run across this as well? Any new solutions?
Click to expand...
Click to collapse
On Step 5.1. for "Domain\Username" try "hotmail.com\[email protected]" instead of "\[email protected]"
[email protected] should be your mail address.

Exchange mail configuration throws "Incorrect User Name or Password" error

Hi,
I am trying to configure my corporate (Exchange) email account on my Samsung Galaxy S3. I have tried more than 50 times and it always says 'Incorrect User Name or Password". I have verified my user name and Password and I am 100% sure that they were correct. I have tried entering every possible combination for the filed "Domain\Account Name", without any success.
On the other hand, I downloaded TouchDown and tried configuring same mail in it. It worked like a charm with the same corporate mail and same credentials. Not sure why the default android email client is failing to configure. Is this a bug in android default email client. If so, is there any work around possible? I am trying to figure this out for a long time and couldn't find any useful info in Google also.
Thanks in advance for any kind of help...

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