Hi
I have a weird problem...
Sometimes (not always, but like once every two days), my Hero just scrolls to the right in like every app... even on the homescreen
For example:
-on the homescreen, he scrolls to the right, so towards the last homescreen.. I scroll back, but de hero has its own will and scrolls to the right again...
- in the browser the Hero scrolls to every link (like I would scroll with the scrollbal to the right and it jumps from link to link)
- in an app with different tabs (like People) my Hero also scrolls to the tab on the right, so he goes from "all contacts", to "faorites", to 'groups", to "updates and events" etc...
- in messages, when I want to begin typing, the button "send" is selected in green (like I would've scrolled to the right)... when I'm typing, it doesn't occur..only before I've started typing...
also, I've noticed that like in the browser, when I hold my phone horizontally, the problem doesn't occur.. and when I hold it back ertically, the problem is gone (I think....) ...
Anyone who knows this problem ? Pretty weird, I know
Thanks in advance !
greets
PS: maybe it has to do with the G-sensor (cfr. holding horizontally: no problem...)
I guess that your problem is the trackball, it may be a bit loose on one side so that it will roll sometimes to the right.
Mine does this from time to time. I think it is dirt under the trackball. I just sping the trackball round a few times and it goes away.
HTC support instructed me to send the device to warranty repair due to this issue. Haven't done so yet, though.
Same here, also i think that is a only dust.
After re-spining TB it goes back to normal state
This has been demonstrated a common problem with the Hero. They told me to restore the firmware which is bull. Something's broken, hardware or software we don't know but I should think hardware.
Yeah, I'm still not sure whether this issue is software or hardware related. The whole dust thing seems a bit weird. Especially when my Hero accidently did this -right- after I got it out of the box and started it for the first time.
It's annoying though, but a flick of the scrollwheel always fixed it so far. (or reset)
Ah... I posted previously about this- My fault. Looks like a common problem.
Has anyone found a solution that works?
I also have this problem, for a while I thought it was only me...
I have same problem from time to time, not very frequently.
It's not a "dirt" problem, it has something to do with magnetic fields, which affect the trackball's logic. That's why you see this from time to time, at special areas.
Since a couple of days I have a new problem... the automatically scrolling to the right doesn't seem to appear anymore, but now I can't scroll anymore to the right with the trackball... all the other directions work... could this be software-related then (it cannot scroll anymore in the same direction it used to scroll automatically to...) ??
if it is just dirt... nay idea how to clean that? I've tried rolling with the TB a lot in different directions and even tried with a light moist cloth...
Pr0sper said:
It's not a "dirt" problem, it has something to do with magnetic fields, which affect the trackball's logic. That's why you see this from time to time, at special areas.
Click to expand...
Click to collapse
What, the Earth's magnetic fields?!
Actually that would explain a lot! I followed the textbook advice, and re-flashed the ROM. All was ok until this morning, and the screen started leaping left, rather than right!
...So I've reset the device, and downloaded the ROM again, and reflashed.
I have to say, I'd be surprised if it was a "dirt" problem, because every HTC I've ever owned has been very well sealed. (Unlike my Nokias!)
Is there any way to test if it's magnetic? (I guess "with a magnet...")
Ths has been discussed in greater detail here.
http://forum.xda-developers.com/showthread.php?t=546206
Hmmm... no closer to an answer though. I'll see if my re-flashing helps and will let you know.
I'm not sure it's worth returning my unit: sounds like it's a generic defect.
My network definately alters a lot as I travel a great deal. And I'm often in/out of Wireless zones.
Yesterday I tried the simple solution I turned off the device... put it back on.... and everything seems to work properly now even the trackball scrolls great again... don't know about you guys, but this solved the problem for me sometimes, the answer is just around the corner...
It happened on mine today (this morning when I came in to work) but it went away after it warmed up. It was cold this morning (2 degrees C or so).
It's not associated with WiFi, and I've tried resetting, reflashing and even switching off.
The problem keeps coming back though. It's completely random and really annoying...
singing hound said:
It's not associated with WiFi, and I've tried resetting, reflashing and even switching off.
The problem keeps coming back though. It's completely random and really annoying...
Click to expand...
Click to collapse
I am convinced this is a software issue. The problem is easy to reconstruct:
It is as simple as this: If there is data traffic in the background while on Edge network, this happens. I cant see how this could be a hardware problem. I have found this since I am on a train 3 hours every day and has had a lot of time to figure this out.
Sadly I havent found a way to disable edge network.
raskall said:
I am convinced this is a software issue. The problem is easy to reconstruct:
It is as simple as this: If there is data traffic in the background while on Edge network, this happens. I cant see how this could be a hardware problem. I have found this since I am on a train 3 hours every day and has had a lot of time to figure this out.
Sadly I havent found a way to disable edge network.
Click to expand...
Click to collapse
That's useful: I also commute daily and I think yours is a likely solution.
I just wonder if this is a problem with a batch of Heros... otherwise you'd think everyone would be suffering. It sounds like if I exchange my unit, there's every chance the new one would have the same problem.
Related
ok so i have a tmobile tp2 and been having it since the first week it was released.
for the pass couple of days the call, home, and back buttons wont function like they need to.
also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.
my guess is that maybe something like a cable became loose and is causing it to have these problems, and i just wanted to hear what you guys have to say about it, or what you think the problem is and what you would recommend to fix it because i cant afford to buy a new phone for quite awhile.
Posting in the Accessories forum might not be your best shot at an answer.
lilchicano said:
also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.
Click to expand...
Click to collapse
Sounds like an app running to me. Even File Explorer (when searching the Windows folder) can cause my phone to hang for a long time. I would check in task manager to see if something is running. You can also try and app called "Clean Ram", it works great. The other option is a hard reset, to ruke out software issues. It could be harware, but I doubt it.
Miami_Son said:
Posting in the Accessories forum might not be your best shot at an answer.
Click to expand...
Click to collapse
Very true.
It's likely a loose cable as you presumed. Hopefully you still have time left on your warranty.
I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..
Teej53214 said:
I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..
Click to expand...
Click to collapse
yeah i can pretty much say that it is the cable since i could still slide my keyboard but the screen just looks fuzzy like and when i close it, it takes time to adjust back to normal. so basically now its just an all touch screen phone to me now... sort of sucks since i miss using the keyboard so much.
and yeah the buttons got worst now to a point where none of them worked but somehow the back button started working again so thats the only button that does work now.
and a new problem started occuring in the last few days, the screen would turn on by itself with even a slight bump around where the battery is located, it really sucks for me cause it kills my battery faster and it just starts opening up random apps while its in my pocket.
I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!
schumifer1 said:
I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!
Click to expand...
Click to collapse
wow super late response to this.
but my final verdict is that it was the flex ribbon cable that is the issue.
my TP2 doesnt even show anything no more, its still functional but you just cant see whats goin on with the screen because its like its turned off.
it stopped working on me on dec 25,2010 (what a great present from the phone, huh?) to how i described it.
so now im using my sisters old HTC dream, but even this one is starting to have an issue with the ribbon cable too! i just get bad luck with these phones now i guess.
edit: oh yeah i still have my Rhod210 just sitting on my desk till i get it fixed... oh how i miss my TP2!
Another late response then
Fixed it yet, have you?
this occasionally happens to my phone too, that it, the screen blanks out sometimes. the cause in my case is pocket lint. since it's hayfever season, i carry tissues in my pocket which kind of disintegrate to confetti after a while. while my tp2 is in my pocket, these tissue particles tend to get in behind the ribbon cable and cause some kind of blockage. by just blowing in around the ribbon cable area, it tends to clear out those fluffy bits and the screen is working again. so don't carry tissues in your pocket with your tp2
schumifer1 said:
Another late response then
Fixed it yet, have you?
Click to expand...
Click to collapse
i actually took the time to open up the touch pro2 all the way today for a full diagnosis on it, and i was right. it was the cable. where the cable is exposed when it tilts, it looks like it sort of got stripped around that area. im not sure how but it left part of the cable exposed which im guessing is whats causing it to have the issue. i was taking a couple of pictures as i was disassembling it, but i forgot to take a picture of the cable itself to show you what i mean. maybe ill disassemble it again tomorrow so i can take a pic! =)
but yeah im still using the g1, and i finally fixed it! (ended up bricking a g1 so i used the other as replacement parts on it) but hopefully not for long cause graduation is tomorrow for me, and i MIGHT end up getting a new HTC phone as a graduation present from the family. so i hope that does happen!
ok so i reopened the touch pro 2 and took a pic of the cable to show you what i ment.
I was using my TFP while brushing my teeth this morning and noticed something very strange. Did my diligence and didn't noticed anything else on the forums about it.
The TFP was on the counter as I was reading through the morning's posts via Google Reader. I opened a link that went to the stock browser and noticed that after I stopped touching the tablet, it developed some white lines, maybe 3/4 cm long and 3 mm or so apart, all along the length of the left edge of the tablet while it was in landscape orientation.
When I picked it up, the problem went away. When I put it down, it happened again after a second, so I picked it up again, and it went away again. This time I took a closer look to make sure my eyes weren't playing tricks on me, so I was holding it a bit longer. After I put it down, the problem didn't reappear, and hasn't yet happened again, even after carrying it into work with me.
Has anyone else had this problem? The lines went down the entire edge and into the back button. The lines weren't static either, changing length horizontally but not vertically.
I'm not sure if it's a hardware or software problem, but either way, I'm inclined to exchange, return, or RMA it. Starting to have enough minor problems that it's becoming a major fuss.
--edit--
Now that I think about it, I had just showered - humidity could be a factor, but that was like 20 minutes earlier.
white lines
I had something very similar happen yesterday..see pics.
Btw. Steamed music and Bluetooth connected to Bose with no problem.didn't try video.
Received mine via UPS from Best Buy at 4pm, returned it at 8pm. BB ordered a new one, which will arrive 01/14.
Sent from my SAMSUNG-SGH-I727
Wow, mine didn't do anything nearly that bad. Maybe that's the next phase of this issue though.
wokka00 said:
I was using my TFP while brushing my teeth this morning and noticed something very strange. Did my diligence and didn't noticed anything else on the forums about it.
The TFP was on the counter as I was reading through the morning's posts via Google Reader. I opened a link that went to the stock browser and noticed that after I stopped touching the tablet, it developed some white lines, maybe 3/4 cm long and 3 mm or so apart, all along the length of the left edge of the tablet while it was in landscape orientation.
When I picked it up, the problem went away. When I put it down, it happened again after a second, so I picked it up again, and it went away again. This time I took a closer look to make sure my eyes weren't playing tricks on me, so I was holding it a bit longer. After I put it down, the problem didn't reappear, and hasn't yet happened again, even after carrying it into work with me.
Has anyone else had this problem? The lines went down the entire edge and into the back button. The lines weren't static either, changing length horizontally but not vertically.
I'm not sure if it's a hardware or software problem, but either way, I'm inclined to exchange, return, or RMA it. Starting to have enough minor problems that it's becoming a major fuss.
--edit--
Now that I think about it, I had just showered - humidity could be a factor, but that was like 20 minutes earlier.
Click to expand...
Click to collapse
I have the same thing on my tf300; does anyone know what this is?
thesnaz said:
I have the same thing on my tf300; does anyone know what this is?
Click to expand...
Click to collapse
my tf201 has this problem occasionally as well.
it seems to be a memory/multitasking issue in android itself.
on my tf201 it happens when switching from a game to a non-gpu or graphics intensive app.
simple solution is that you need to kill some of the tasks in the background, then restart your app. then it goes away.
it seems to be some kind of memory leak in the graphics subsystem...
DaoMingJin said:
my tf201 has this problem occasionally as well.
it seems to be a memory/multitasking issue in android itself.
on my tf201 it happens when switching from a game to a non-gpu or graphics intensive app.
simple solution is that you need to kill some of the tasks in the background, then restart your app. then it goes away.
it seems to be some kind of memory leak in the graphics subsystem...
Click to expand...
Click to collapse
Whew... As long as it's not some sort of physical damage, I can live with it
It went away with newer firmwares. Pops up once in a while, but I think it's related to the graphics system. If I unload everything from the quickswitch, the triangle issue and this one don't occur anymore.
Anyone figure this out? I get it the odd time as well.
See attached. (The vertical lines in the picture are just from the camera.)
i've been getting the same problem with mine, just recently, i've done a hard reset but it comes right back. I requested an RMA from Asus, is it worth sending in and is it something that is fixable or is it just a software issue with 4.0.3.
And where is this quickswitch that you unloaded everything from..
i mailed it back, i told them i either wanted the wifi & the static lines fixed, a refund or an upgrade to a 700. Not that they care
I really don't recall dropping my evo 3d, maybe ive done it once or twice. But I am on Dirt Jelly Bean V 3.5.2 Rom and I have an extended battery (3500MHZ) Well occasionally , the touch screen can be un-responsive to icons / apps/ or settings that are more in the middle of the phone. Like if i go to settings and go something in the middle, it will highlight the above or below setting which is not what i wanted to chose. in order to select that setting, i have to rotate my phone to landscape and it will be clickable. Also occasionally i will get the possessed evo, where if you turn it on it will random click apps and on home screen randomly move left to right to left to right. i have to turn screen off and literally hit the phone to get it back to normal. Part of me says get a new phone but i am holding out til my upgrade in april
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
NinjaPenguin said:
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
Click to expand...
Click to collapse
^^^ This is probably the case. It's a well documented problem with these phones, and one that I experience myself to a lesser degree. One thing NinjaPenguin didn't mention and is often overlooked is; make sure your screen is clean. I know it sounds silly, maybe even obvious, but a dirty screen can also cause phantom and misaligned button presses.
I got my 920 today and I'm quite happy with it. However I'm facing a weird issue. My screen is noticeably flickering. At first I tried to restart the phone a few times, and at last with a soft reset I got rid of it in some areas (eg the unlock screen) but in some others (typing an address in the browser, typing into Bing search) it's still there, even tho it's not very noticeable anymore. However I'm quite picky so it annoys me a bit, also I don't think it's fair that I have to use a phone behaving this way. Anybody else having this? Workarounds of any sort? Otherwise I guess this guy is going back to the store...
Edit: I found out that this issue pretty much comes and goes randomly, I happen to have it for a few hours then it goes away, so on so forth. I really don't know if I'll ever be able to get the phone replaced if the issue is so hard to be reproduced.
Same intermittent problem
vnvman said:
I got my 920 today and I'm quite happy with it. However I'm facing a weird issue. My screen is noticeably flickering. At first I tried to restart the phone a few times, and at last with a soft reset I got rid of it in some areas (eg the unlock screen) but in some others (typing an address in the browser, typing into Bing search) it's still there, even tho it's not very noticeable anymore. However I'm quite picky so it annoys me a bit, also I don't think it's fair that I have to use a phone behaving this way. Anybody else having this? Workarounds of any sort? Otherwise I guess this guy is going back to the store...
Edit: I found out that this issue pretty much comes and goes randomly, I happen to have it for a few hours then it goes away, so on so forth. I really don't know if I'll ever be able to get the phone replaced if the issue is so hard to be reproduced.
Click to expand...
Click to collapse
You're not going crazy as I have the same issue with my 920. It is VERY intermittent and probably happens about once every 3 weeks I guess.
I'll wake the phone to check it and it seems that the display is not working fully and looks interlaced and flickering. No loss of functionality and when I put it to sleep and wake it up a few times it's fine and back to normal. Appears to be an intermittent issue with either the display or drivers but no way to reproduce unless you separately take a video/photo of the screen when it is in this state when you are returning it to the store for an exchange. For me it doesn't happen enough to really worry me although it is slightly annoying...
mad_style said:
You're not going crazy as I have the same issue with my 920. It is VERY intermittent and probably happens about once every 3 weeks I guess.
I'll wake the phone to check it and it seems that the display is not working fully and looks interlaced and flickering. No loss of functionality and when I put it to sleep and wake it up a few times it's fine and back to normal. Appears to be an intermittent issue with either the display or drivers but no way to reproduce unless you separately take a video/photo of the screen when it is in this state when you are returning it to the store for an exchange. For me it doesn't happen enough to really worry me although it is slightly annoying...
Click to expand...
Click to collapse
Man, this is driving me nuts. I noticed it does it every time the phone reaches a somewhat hotter temperature (like body temperature, a couple minutes of usage normally) or when it's plugged. When the battery is 100% loaded it usually stops, but then after a few minutes it comes back, very annoying. Since it does it like 90% of the time I guess the guys at the shop will notice it, when I'm at max brightness it's like a freaking strobe, I can't take this any longer, makes my head ache. One thing I also noticed is the fact that the lowest light setting available is still way brighter than when on auto in a dark room: low looks more like medium, so to speak. Is this ok?
Today I'm bringing it back to the shop anyway, I'll keep you posted.
Update: I got my phone replaced. We had to open 3 boxes before finding a non flickering one, insane. For the last try I decided to open a white one and it was flawless, weird...
Are you guys in cold areas or keep your phones in cold areas? By cold I mean under 65 F. I have noticed in certain types of LCD's that if they are cold they seem to slow in refresh rate. Try warming your phone up and see if it gets better.
R: Screen flickering madness
Solarenemy68 said:
Are you guys in cold areas or keep your phones in cold areas? By cold I mean under 65 F. I have noticed in certain types of LCD's that if they are cold they seem to slow in refresh rate. Try warming your phone up and see if it gets better.
Click to expand...
Click to collapse
Not really my case I guess, actually the phone kept acting up even after an hour usage, so it was plenty hot. No problems with new one so far, fingers crossed...
Dear all,
I've been waiting a little before rooting and installing a new ROM to make sure I don't need to return my phone for any reason. (So, it is stock now, no root, locked bootloader, KNOX still there, etc.)
So, far I've noticed three small problems, which I don't know if they are universal or just mine:
Sometimes when I get a call, the touch screen is irresponsive. If I press the lock/power button twice, it seems to work again. (I now have set up to press home to answer.)
It often feels a bit warm, more than I'd expect. (I have it in a case, though, a Spigen Slim Armor. It fits perfectly though.) But this happens sometimes when it is just sitting, not playing games. It is not really hot, but I can feel it warm in my pocket.
Sometimes I get a pop between songs. See this post
(So, at least one person also has the last problem.)
I can live with any of the problems above, but I'd hesitate to have a defective unit which can have bigger problems later on. Is any of the above an issue for you? Any suggestions if I should exchange the phone?
Thanks!
Luis
Do you remember when were the times when the screen was unresponsive?
I've read somewhere that sometimes when the screen is woken up and is under some pressure this will happen, and the only way is to do what you did. It's not uncommon in touchscreen phones though, so I wouldn't worry about it.
The verge app was broken until the most recent app update. Also, the s5 seems to refuse allowing Dashlane's accessibility service from working properly. So no more auto filling passwords for me. Ugh. I hoped rooting might help but it didn't. Now I really can't wait for custom ROMs to start appearing. Samsung, you make great hardware (like amoled displays) but your software sucks. Even the software on my Samsung TV is stupid.
Yes on two out of three!
finotti said:
Dear all,
I've been waiting a little before rooting and installing a new ROM to make sure I don't need to return my phone for any reason. (So, it is stock now, no root, locked bootloader, KNOX still there, etc.)
So, far I've noticed three small problems, which I don't know if they are universal or just mine:
Sometimes when I get a call, the touch screen is irresponsive. If I press the lock/power button twice, it seems to work again. (I now have set up to press home to answer.)
It often feels a bit warm, more than I'd expect. (I have it in a case, though, a Spigen Slim Armor. It fits perfectly though.) But this happens sometimes when it is just sitting, not playing games. It is not really hot, but I can feel it warm in my pocket.
Sometimes I get a pop between songs. See this post
(So, at least one person also has the last problem.)
I can live with any of the problems above, but I'd hesitate to have a defective unit which can have bigger problems later on. Is any of the above an issue for you? Any suggestions if I should exchange the phone?
Thanks!
Luis
Click to expand...
Click to collapse
The unresponsive screen is more than a little issue, it is being reported all over the web, and get's more severe over time. I'm thinking that it is a bad proximity sensor defect, either firmware, hardware or software. Some people are reporting along with myself that sometimes for no apparent reason, the screen will not turn on even though the phone is completely operational! This has happened to me four times now and I am stock with very few apps on my phone, five total games and Pandora. I do use a substitute launcher that I've used for years but I don't believe that would be the issue since others report the same issue with stock launcher.
The pop or skipping you speak of in sound happens to many of us who stream music in our automobiles. It even happens on the note3. The fix is simple for that one though! Turn the screen on. I was told that with many of the streaming software music programs that the phones CPU goes to sleep and does not offer enough processing power to the music program. I stream all day via bluetooth to my Auto's sound system and it will usually start to skip, click or whatever after the phone has been untouched for about twenty minutes. The second I turn the screen on the problem alleviates itself. You can find even more information by googling that one, in fact both of those! The heat one I have not had, both with stock battery and zero lemon high capacity battery. The phone very rarely get's warm. However, when I was using wireless charging it would get warm even after charging was complete but I believe that is a normal event with QI type tech.