Hi,
this seems to be the right place for the question, but I'm sure the answer will be applicable to other phone. Assuming there is going to be an answer
Stupidly, yours truly downloaded and installed hotfix from here http://www.htc.com/www/supportdownloadlist.aspx?p_id=140&act=sd&cat=all in the hopes of improving audio quality. Well, this apparently was not meant for CDMA (or US phones). After installing the phone rebooted and got stuck at the Touch Pro screen where it lists FW/SW versions in red towards the bottom. The phone can not get past that point no matter what I do (reset, battery remove/replace) or how long I wait (overnight). Sprint 'suggested' hard reset (thank you very much) and HTC said they have no fix for that either. Well, if you have not guessed it already, I have not backed up the data on that phone. Ever.
Not smart
The phone was running stock SF/FW before. I have not had time to mess with it.
US$64K question is: Could I retrieve the phone book? Any other data that was not on SD card (that one is safe)? Is there a chance to recover data AFTER hard reset? Anything else the smart folk out there can recommend?
Thanks a lot in advance.
try flashing via SD card
If its stuck at the bootloader mode (the tri color screen) i thing its possible to flash it via SD card.
there is plenty of info around or check out the Raphael wiki.
There is a chance it is not bricked.
(i seriouslly doubt is it because the HTC hotfix cannot do that)
Let me know if you need any more help my email me at hotmail
best regards.... Erik
The screen looks like this: http://i60.photobucket.com/albums/h15/cadillacjew/TP-1.jpg
with some test indicating SW/ROM etc versions in RED at the bottom. If it is important I can upload the picture of it.
Also may take you up on your offer. Need those contacts, otherwise I'm so screwed
I dunno, it sounds like you're going to need a hard reset. That will fix the problem, I'm sure. Have you tried connecting by active sync? I'm 99.999% positive it won't work, but it wouldn't hurt to at least try and see if you can pull pim.vol off of it. Also, you might download ceregeditor (just google it) and install it on your pc, and see if you can dump the registry from the phone. But I have a bad feeling you're screwed.
Is this really the end of the road?
Yes, I (and Sprint store that I went to) tried connecting the phone via usb and it was not even recognized as a device. Hard reset sounds goo, but it will erase the data. Before I take that drastic measure I'd like to make sure there is nothing else I could do.
I'm willing to pay some money to a forensics company to extract the data, but can not find one that looks trustworthy and experienced when it comes to Win mobile phones. Any recommendations, btw?
I have no clue; you might try one of the rom dumping procedures. I think that some may dump the rom and all the info on the phone; I've never done it myself (well, I've played with grab_it on another device, with little success). I believe that some will dump all the info on the phone (rom + stuff in main memory). But I can't tell you how to do it, I'm afraid, and I have no clue if it will work on your phone.
You can check these tools-maybe there's something there.
Most likely everything is gone.
I have to sadly agree. This sounds like something only a hard reset would fix.
Any possibility of data recovery after hard reset? Anybody knows of a way to that? Of course this is wishful thinking on my part, but I'm pretty desperate now.
fatherof2 said:
Any possibility of data recovery after hard reset? Anybody knows of a way to that? Of course this is wishful thinking on my part, but I'm pretty desperate now.
Click to expand...
Click to collapse
Unfortunately, it seems that you are stuck. I do not know of any way to recover your data if the device is stuck on bootloader since, as you pointed out, the device does not get recognized by the computer.
Anything that you do at this point might end up making things worse if you are not careful. Just cut your losses and hard reset the device.
its not in booloader mode, dumping the ROM sounds like a good and only way to go, try it, it wont hurt you, if that dont work i'd say its pretty much dead with no way to recover it, unless the info is unrecoverable (spell?) hard reset it.....
best regards. Erik
The only issue with your suggestion is that I'm no longer in possession of the phone. I had to leave it in the Sprint store in order to walk out with working phone. I can go back to the store and try to get the data off of my old phone. They are holding it for me.
However, I need to know what to do exactly and be able to do it quickly. So if there are easy to follow instructions that you can point me to, please do so.
Also after dumping ROM what data will I have?
TIA for all your help.
your data will be gone but try putting a raphimg.nbh file on the memory card then holding power and volume down while hitting the reset button, that will flash you off the mem card. good luck. Ive had to do this several times due to bad flashes and vista issues. Oh and as an added thought start using microsoft myphone to back up your data in the future.
Thanks for your suggestion. I will try this in a week or so when I'm back in town.
Also myphone is something that should work. I actually did not know about it until this past Monday. I have not looked at any MS-based backup solutions because I'm not using their software, if I can avoid it. So while I have a Windows PC I do not have Outlook installed and thus have never given my phone a chance to sync up. Kind of silly, I know.
I had bitpm installed on another system that went bad. I've replaced it with a new one, retrieved other files and data, but forgot about Bitpm folder
So few lessons learned ...
Thanks again to all who provided feedback.
It sucks if you lost everything, but you should be able to put your phone in bootloader and connect it to your pc through usb. The only question is if you can dump the rom that way and if you can dump all the files on it with the rom. The only problem is that some of the rom dumping methods (like with pdocread, I think) require you to transfer a file to your \windows directory, which you're not going to be able to do. It's a long shot at best.
I back up my pim stuff 3 different ways-I think you want to do it in multiple ways just to be safe. My main method is using sk tools and its backup tool. You can separately back up the pim database and the messaging databases (not as important to me). You can also back up email accounts with sk tools (using the pim information tool). These are my main backups, and I keep them on my sd card, and occasionally transfer them to a hard drive (it's not that big of a deal if the hard drive backup is a month out of date to me). I also use Pimbackup 2.8, and store that on my sd card (and hard drive). I don't use it for restoring anymore, because it's pretty slow with 6.5 roms in my experience. Finally, I have a file backup mortscript that I use that backs up user data for various apps; I use it to restore the data after flashes. Anyway, included in the script is a command to copy pim.vol to my sd card. I never restore my pim files by copying pim.vol back to main memory, but I like having it saved just in case, and it doesn't take any time to run the script (FYI-all your contacts, tasks and calendar stuff is stored in pim.vol, which is on the root of your device). Anyway, I feel like my pim databases are pretty safe-it would take an awful lot of bad things to happen for them to be lost, and I'd probably be dead in half of those scenarios, lol.
You're going to lose everything. The phone will not boot and as a result, all your data is unrecoverable. Next time, use a back up solution like Google Sync.
Do a hard-reset on it and you should be good to go. Turn the phone off, hold the volume down key, the center dpad key, and then hold the power button. It'll come up to a screen with hard reset instructions. Push the volume up key here. It'll be ready to go like it's brand new out of the box.
Lost everything, but .... happy
Hi,
thanks to everyone who replied. Just wanted to post and update so we can close this thread.
As I indicated before, Sprint has replaced my phone with Touch Pro 2 when I came to them with this problem. They did it beacuse they no longer have loaner phones and because I was about to go on 10 day business trip.
After using the new phone for 2 weeks, I got to tell you that this one is a leap forward compare to the the old. So I'm happy with new device, installing software and trying to recreate my Address Book by dumping my friends and family's data via Bluetooth. Backing up using MyPhone and about to install Outlook (not going to use it for anything else but the backup)
Also, I finally went to Sprint store and asked them one more time if they can think of any other way to recover the data. I even mentioned bootloader. They did not know/could not do it. I asked them to hard reset and after few tries the phone was restored to it's original state. Not a trace of my data .
Would be nice if in the future I could save contacts (and other data) directly to SD card. IMO it will give better chance of recovery, but I'm not sure it is possible.
Again thanks to all who tried to help. Much appreciated.
Same problem sort of
I tried to load Energy Rom 28005 and now can't get pro to do any thing but restart every 15 seconds or so. any ideas on what can be done? tia.
Related
hey all..nywayz i just wanted to bring to all ur attention that while on my flight from dubai to usa...my microdrive crashed....suddenly while using and there was just noo trace...it just wouldnt show up on file explorer or any application...i HARD-RESETED MY DEVICE and then even it didnt show up...i even formatted it b4 but no chance..THEN...i did the RECOVER HARD DRIVE option and then it showed up...BUT MY HOLE HOLIDAYZ WERE SPOILED SINCE I HAD 4 GB'S WORTH OF STUFF LIKE MUSIC MOVIES MUSIK VIDEOS...ETC ETC...anyone noo Y this happened!!!
My Ameo got a bit moist and now my microdrive is gone!!
WM5storage won't bring it back..
Is there any way to get this thing back to work?
bilalperwaiz said:
hey all..nywayz i just wanted to bring to all ur attention that while on my flight from dubai to usa...my microdrive crashed....suddenly while using and there was just noo trace...it just wouldnt show up on file explorer or any application...i HARD-RESETED MY DEVICE and then even it didnt show up...i even formatted it b4 but no chance..THEN...i did the RECOVER HARD DRIVE option and then it showed up...BUT MY HOLE HOLIDAYZ WERE SPOILED SINCE I HAD 4 GB'S WORTH OF STUFF LIKE MUSIC MOVIES MUSIK VIDEOS...ETC ETC...anyone noo Y this happened!!!
Click to expand...
Click to collapse
MicroDrives are sensitive to presuure; when you were rising or descending, the change in pressure could have caused the damage.
recommendation: turn off the device for take-off and landing.
My buddy had a similar problem with his. His MicroDrive stopped working. WMStorage didn't fix the issue either. He was running the original ROM that came with the device and some software, nothing more. The only thing that brought back the drive was to do a hard reset, then flash the factory ROM back onto the device. I've had issues with the drive myself so run everything off of my SD Card and only use the MicroDrive for temporary storage or backups of my SD Card. This sucks that we can't trust the drive. Just makes me nervous using it.
agreed! I'd rather prefer 4gig flash memory to a 8gig unsafe microdrive.
but it's all about marketing issues
very true..all my data was lost...i guess it ISS becuz of the rise in pressure and all that,..but my microdrive izz up and working again..!
My microdrive had corrupted twice before, and I had thought that using the miniSD would completely solve the problem. I was wrong.
Yesterday, my genuine Toshiba miniSDHC lost everything on it. I could not recover it with Pocket Mechanics Professional. Soft reset does not help, as it did previously. I don't know if this was caused my the repeated removal and insertion if card which performed in attempting to fix my SIP selection problem.
The lessen for me is, do a regular backup to PC and do not take out and put in the card without switching off the device.
I still have not reinstalled my applications and data yet because today is the day to upgrade my Dopod to WM6. I'm really looking forward to the upgrade. I expect some of my applications to be dumped for compatibility reason, not in the end I'd have a transformed and better computer.
Htc Advantage Microdrive Failure
I want to add my voice to the concerns raised regarding the much sung about MicroDrive with 8GB.
I have lost all the data I installed and stored on the MicroDrive. I had photos, documents - some of them work related and do not have them anywhere at all.
Does anyone have any idea how I can undelete or recover these?
By the way, I did not delete them, they were simply gone!
Please help.
YOSEFE said:
I want to add my voice to the concerns raised regarding the much sung about MicroDrive with 8GB.
I have lost all the data I installed and stored on the MicroDrive. I had photos, documents - some of them work related and do not have them anywhere at all.
Does anyone have any idea how I can undelete or recover these?
By the way, I did not delete them, they were simply gone!
Please help.
Click to expand...
Click to collapse
Try to use WMStorage which will allow the drive/s to be recognized under Windows as an external storage drive. Then get yourself a copy of Ontrack Easy Recovery and use that to recover the lost files. I've never had to recover files from my MD or SD yet on my phone but my cousin had a camera that did something like this....all pictures just dissappeared and I used the program and got back stuff he forgot about that had been looooong gone. Works well. Hope this helps
curious?
http://forum.xda-developers.com/showthread.php?t=321201
Thanks ltxda, I will try your advice right away.
YOSEFE.
Thanks ltxda for pointing me to WMStorage. I downloaded and installed the software. My Devive and the Microdrive are recognised as you stated.
However, the only hitch I hit is the cost of Ontrack Easy Recovery, is there no free reliable recovery software somewhere?
Thanks in anticipation.
YOSEFE said:
Thanks ltxda for pointing me to WMStorage. I downloaded and installed the software. My Devive and the Microdrive are recognised as you stated.
However, the only hitch I hit is the cost of Ontrack Easy Recovery, is there no free reliable recovery software somewhere?
Thanks in anticipation.
Click to expand...
Click to collapse
Not sure if there is a free trial available or not. You may want to check their site. I just have a copy since I purchased one for work. You can also go to www.download.com and try one of the other recovery software trials from there. I'm sure there are a few there that may help or you could try alternate resources.
micro drive not recognised
hi all just trying to copy some pics tom my microdrive and then sudddenly says no device attached. checked my advantage and there is no microdrive present, tried formatting the microdrive but same error no md present.
can anyone help?
do i have to flash to an original htc advantage rom?
finally got it fXXXXing working I cant flip believe it an expensive device like this and we are getting simple prblems with the built in md drive. Im so pee off.
i will call htc tomorrow to explain my frustrations.
duttythroy said:
finally got it fXXXXing working I cant flip believe it an expensive device like this and we are getting simple prblems with the built in md drive. Im so pee off.
i will call htc tomorrow to explain my frustrations.
Click to expand...
Click to collapse
I agree with you. Makes me sick that I have this EXPENSIVE device and don't have enough trust in the one feature they pushed because of the constant problems.
Have some questions for you:
- How were you transferring files to the MD? ActiveSync, Vista or WMStorage?
- Would you mind posting the resolution here in case others have the same problem?
duttythroy said:
finally got it fXXXXing working I cant flip believe it an expensive device like this and we are getting simple prblems with the built in md drive. Im so pee off.
i will call htc tomorrow to explain my frustrations.
Click to expand...
Click to collapse
Care to share your solution mate.
just use the
sorry guys been busy at work, i didnt really fix it without losing my data. i just used the restore microdrive option and then re-format it, lost all my data but at least its working. lol. still pissed off though.
i fiqured some bits out though, wether your using active sync or wm5torage 1.75 and your transfering huge amount of data at once windows then give an error cant complete , cant find drive source.
So I had to do all the restore microdrive thing again but was just testing why it happen the first time.
good thing to do is to use wm5torage 1.75 to transfer but only transfer some amount and wait for awhile and continue.
File Scavenger
File Scavenger is much cheaper for recovering files. It works perfectly for me. The demo is a teaser. It works but doesnot let you recover files. It shows that it can recover the files.
http://www.quetek.com/prod02.htm
THANKS MATE i just tried it.
I have an htc touch pro and it wont sync. to anything. Even my car stereo, witch has a usb port so u can sync music to it, wont work. once in a while it will but most of the time it wont. i have tried everything, but still no luck. I tied a new cable, different computers, everything. I may have to be forced to brick it and get a new one for free from sprint.(i have an insurance plan that will replace it for free if its bricked). Any ideas?
p.s: i have looked everywhere but i cant find how to flash a ROM from internal storage on a touch pro. only a touch diamond. any help?
I am not positive I am understanding you 100%, but here is my take. If you are having problems with it conecting to Activesync, try going into Settings - Connections - USB to PC and make sure the "Enable faster data synchronization" checkbox is unchecked. Many systems cannot take advantage of this.
As far as syncing from the storage card, simply extract the .nbh file and rename it to Raphimg.nbh put it on the root of your storage card and enter the bootloader mode ( I think it is holding the volume down button and the power button at the same time and using the stylus on the bottom to reset. kepp holding them until the tri-color screen appears.)
Good luck, and if I didn't understand you, sorry.
Rush_man said:
I have an htc touch pro and it wont sync. to anything. Even my car stereo, witch has a usb port so u can sync music to it, wont work. once in a while it will but most of the time it wont. i have tried everything, but still no luck. I tied a new cable, different computers, everything. I may have to be forced to brick it and get a new one for free from sprint.(i have an insurance plan that will replace it for free if its bricked). Any ideas?
p.s: i have looked everywhere but i cant find how to flash a ROM from internal storage on a touch pro. only a touch diamond. any help?
Click to expand...
Click to collapse
Uhmm, I made a full thread on flashing the device, including flashing from a SD card. Also, the other thing is that your USB jack might be broken, which may be the reason for the occasional connection. If you have the insurance, don't mess with the phone any longer. Back up your data and take it to the Sprint store claiming that it does not work.
Good luck!
egzthunder1 said:
Uhmm, I made a full thread on flashing the device, including flashing from a SD card. Also, the other thing is that your USB jack might be broken, which may be the reason for the occasional connection. If you have the insurance, don't mess with the phone any longer. Back up your data and take it to the Sprint store claiming that it does not work.
Good luck!
Click to expand...
Click to collapse
I guess i didn't look well enough. anyway, i have to brick it if i were to take it back. I unlocked it and now im using Energy rom 3.0. Witch sprint wont like, i guarantee you. I cant re-lock it because that requires it to sync, which it wont. If i brick it the third part retailer i would go to(because the sprint store doesn't do insurance claims) would just say screw it and order a new one(this is my third touch pro in less then a year). But i will flash it from main memory i guess. It would be nice if it would sync tho.
Thanks, Rushman
So my wife broke her phone. (A car ran over it) .
As you can imagine the phone is pretty messed up. Originaly the phone still worked(for a few weeks) and then she bought a new phone and left that one.
Now a few weeks later i try to turn it on to take the pictures off and it boots into the bootloader and thats where i am in need of your help. If there a way for me to get the pictures off of this phone?
Photos shows you have an M7, and this forum section is specific to the M8. While the devices have some similarities, its always best to get help in your specific device forum, in case of any M7 specific naunces, pitfalls, etc.
What I can say, in general:
1) Try booting into recovery, and see if it will mount the internal storage if you connect to a computer. I know custom recovery (TWRP) will let you do this, but I don't know if stock recovery (since it looks like the phone is stock and never modded) has this ability or not (I'm thinking probably not, but hey its worth a try). It might be a long shot, but if you can mount memory, you should be able to simply browse to the folder where the pics are saved, and just copy and paste them to your computer.
2) These devices have a good amount of cloud backup apps built-in (Google Photos, Dropbox, HTC Backup). Depending on whether your wife opened any of them, and agreed to backup the pics, they may already be on the cloud, and can be easily accessed by logging into the specific service's website on a computer. Again, might be a longshot, but one can always hope; and it doesn't hurt to check.
3) Short of the above, if the phone won't boot into OS, you may be somewhat stuck. If the phone can't bootup into OS, and won't mount recovery otherwise, the only options I can think of to get OS or custom recovery on the phone, involves unlocking the bootloader; which will wipe the storage and defeat the whole purpose.
I know hindsight is always 20/20. But I've lost count how many times I've told folks on here and other smartphone forums: If the data is important to you, than back it up. With so many options to do so (backup to computer, cloud, removable SD) there is really no good reason not to. As already mentioned, in particular the cloud backup solutions take very little interaction, and fully automated once you've accepted the option to use them to backup the pics.
I know you've mentioned its your wife's phone. But regardless of whether its her device or yours or whatever; the previous paragraph applies to everyone with a smartphone. At least moving forward, you and your wife should start backing up your personal data (if you haven't already). Waiting for a disaster is not really the best time to started considering backup methods; but late is better than never.
Rant over. Good luck recovering the pics, in any case!
My ex distroyed my external drive with my phone backup on it. I have rooted my note 4, however i did a factory reset and somehow screwed up the SU app. I have not touched the phone in months, but it appears now I may need to try and recover the original partition, if its even possible. I cannot get my PC to recognize the phone because i cannot seem to enable USB debugging no matter which PC i use. Possibly a result of my screwing up the root?
anyway, first I guess I should start by asking - is it even possible to try and recover an original partition after being overwritten a few times? If it is, and here's another stretch, is there anyone out there who might be willing/able to investigate the possibility with me remotely? alternately, is there anyone you might refer me to who could possibly do this remotely? Im happy to pay for services. My ex is trying to take my kiddo from me and I have no evidence to defend myself without my text history.
thanks in advance for your time.
regards,
J.
Yes and No.Firstly you should consider the fact that Your phone drive has nothing to do with a factory reset.A reset would only wipe data and system partitions.Secondly you should consult a professional because your issue is very serious and I don't want you screwing around.But I can assure you after 3 years of a phone being factory reset many times and using it some tine without filling up the storage fully and running a data recovery software I was able to retrieve my brother's old photo.That he took while buying the phone.So There is a lot of chance you can get them back just contact a professional.
Sent from my SM-N9005 using Tapatalk
Aight so I have this Samsung Galaxy J7 Max that I've been trying to unlock for more than 2 years now. I of course, don't want to lose the super important data it holds. It got locked out randomly and hasn't been able to take up the pattern I had put on it till date. I'm absolutely sure no one changed its lock screen pattern and its the phone that is unable to recognize the exact same password it had before this happening. I got hold of it today and yet again, started looking for solutions on YouTube and the internet itself. After all of my research, one thing is clear. There is only one way that the pattern lock can be removed in such a condition; by deleting this system folder called gesture.key that lies within the phone itself. I am by no means a nerdy software dev or something but I do have very little knowledge about these workarounds. I used an ADB via a cmd terminal to contact my phone. But it turns out that due to my usb debugging setting not being turned on in my phone, the adb didn't have the required authorization to make any changes to the target. I then got my phone into stock recovery mode and chose the Install through ADB option there. Now when I input the command adb devices, the prompt showed me my device ID, but instead of the "unauthorized" indicator beside it, it now had the indicator "sideload". I had no idea of what had to be done when such happens, so I tried the adb shell > cd data/system > su > rm *.key [taken from an XDA forums thread] commands again. But right on the second step it displayed error this time. I have tried using a key eraser via sd card too, but it just doesn't happen, the sd card folder in the stock mode does not display the contents of the folder.
Now the phone isn't being an obstacle in my life right now, but I really hope there's a way to fix it. Early help would be appreciated. Thank You.
If the data is super important why isn't it redundantly backed up?
Having a set lock screen and storing data on the OS is a sure fire way to lose data, eventually.
Maybe you'll get lucky... is that drive encrypted?
If not it may still be corrupted and unusable.
Don't put yourself in this position again... been there, done that
@blackhawk As I said, this was an absolutely random incident, had never even thought this could've been the case someday. Its not like the phone crashed and then this happened, I turned off my phone's display and the next time I woke it up, the pattern wasn't working anymore. Furthermore, the timed attempts that happen after 5 incorrect tries wasn't existing anymore. Now it could be that someone did get the timed attempts wrong as well [it isn't my own phone]. But I really don't see any other reason to that occurrence.
About the backups, I mean cmon, I was 15 back then, a medico student even more so. I never got my hands around backing up anything. But yes, have been backing up every single bit of data within these two years.
The storage drive shouldn't be encrypted. It was a regular phone bought online that had pdfs, images, recordings and videos stored. The google account was not that of the owner either! It was my uncle's account that was being used ever since he bought it. And since there was never a problem having used his account for quite a while, we never cared to change it to a new google account. Now my uncle's google account itself handles another device, his own phone, exact same model, Galaxy J7 Max. I have tried using his account at the Google Find My Device app to locate and unlock the phone that way [I hope you know it has the three options Ring, Secure and Erase Data]. But it happens so that the Secure phone with password option only for devices that have been lost and don't have a security lock already setup, which wasn't, unfortunately, my case. So that option was greyed out.
For the data corruption, you might be correct. But that phone still does receive SMS texts, calls, whatsapp texts and other notifications. They just don't show up on the lock screen anymore. I honestly had the "Screw the data, I'll erase it anyway" thought yesterday, but during my latest tries, I found the XDA forums website to be quite helpful. Had not it been the damn USB debugging, the solution I approached from this forum would've got the job done in a couple minutes. Again, if the data might've gone corrupted, I will erase the data [I mean I would have to]. But this little glimmer of hope that I experienced yesterday is what is preventing me from doing that. I really hope there is a fix to my situation.
@Chinmay47
a phone can get booted into these modes
Normal ( AKA Android OS )
Recovery
Fastboot
Sideload
EDL
Sideload mode is used to flash OTAs and/or ROMs.
Recovery mode allows you to perform some ADB actions as e.g. pull userdata, but this reqires ADB ( read: USB debug ) got enabled.
So my guess is you can't recover phone's userdata at your own, this would have to be done by an external service who can pull out phone's internal SD-card and has the forensic tools to read it.
@jwoegerbauer Surprisingly the idea of taking the phone to a forensic service struck me yesternight too. As you mentioned, since I can't recover the phone's data myself, all tips and tweaks on the web should now be struck off of my list of solutions. I'll leave the data to some forensic services then. Let's hope the recovery is worth the hassle. The thread is still open to more suggestions though. Thanks for the replies everyone. Really appreciate it!
Chinmay47 said:
@jwoegerbauer Surprisingly the idea of taking the phone to a forensic service struck me yesternight too. As you mentioned, since I can't recover the phone's data myself, all tips and tweaks on the web should now be struck off of my list of solutions. I'll leave the data to some forensic services then. Let's hope the recovery is worth the hassle. The thread is still open to more suggestions though. Thanks for the replies everyone. Really appreciate it!
Click to expand...
Click to collapse
It not a card they can pull. More than likely it's on a BGA chipset, the hardest kind there is to work with.
If they can't access the data on/with the mobo they will have to unsolder the chipset without damaging it then put it into a test jig or another mobo (after pulling that mobo's matching chipset).
If they can access the data on the mobo, not so bad. Otherwise not so good.
Let us know how this plays out for you.
Here's one I found showing you this complex procedure: https://flashfixers.com/recover-data-dead-phone-chip-off-data-recovery/
They may be able to help you, but I have no personal knowledge of this company.
blackhawk said:
If they can't access the data on/with the mobo they will have to unsolder the chipset without damaging it then put it into a test jig or another mobo (after pulling that mobo's matching chipset).
Click to expand...
Click to collapse
Actually thought of this idea right after a couple days from the beginning of the problem. Yes its gonna take loads of precision and patience but it does sound doable. Maybe that's what is gonna be the last option for the forensic service too in case, god forbid, they aren't able to do it the "simple" way. Can't say yet, but I'm gonna keep this thread updated with all the developments that take place.
Chinmay47 said:
Actually thought of this idea right after a couple days from the beginning of the problem. Yes its gonna take loads of precision and patience but it does sound doable. Maybe that's what is gonna be the last option for the forensic service too in case, god forbid, they aren't able to do it the "simple" way. Can't say yet, but I'm gonna keep this thread updated with all the developments that take place.
Click to expand...
Click to collapse
If they need to remove the chipset the chances of failure increase. Flash memory retension is generally good for 10+ years but it may be damaged in the removal process if so, snake eyes.
Get price quotes up front for the whole process.
Once they got the phone, they got you by the balls. Not saying they aren't trustworthy but feel them out. If it's a couple hundred and you get the data back, you did good.
No idea of the cost though, my guess is $400-1000+ especially if they need to pull the chipset.
That's high risk even if they do it by the book.
If their policy is no data, no charge... expect higher rates to cover their loses.
@blackhawk All of that sounds kinda terrifying if you ask me. Well I mean, there is always a first option that can be tried without any mentions of pull-aparts. Yet I will surely judge the person well before I hand my device in his hands. I would try my level best to not take it to the critical stage, but if it needs be and there is a really high chance of losing my data, I can factory reset my data at home by myself too can't I? Future shall tell I suppose.
If you factory reset it all data will be lost.
It will not be recoverable!
If you want the data you will need to use a service like I showed you. They will need physical access to the phone to recovery the data.
The phone may be scrape afterwards
@blackhawk Sure does look like it would be! But paying to get your phone reset for you is way to harsher than doing it yourself. It is only in case the data is nearly impossible to recover that I'll reset the phone myself.
Chinmay47 said:
@blackhawk Sure does look like it would be! But paying to get your phone reset for you is way to harsher than doing it yourself. It is only in case the data is nearly impossible to recover that I'll reset the phone myself.
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Reset? Most likely destroyed.
Do you really want the data?
blackhawk said:
Reset? Most likely destroyed.
Do you really want the data?
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I actually do though. But well, if it ain't coming back then why wish for it. Yeah the data was really important.
Chinmay47 said:
I actually do though. But well, if it ain't coming back then why wish for it. Yeah the data was really important.
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Call them up and see what they say.
Since it's not physically damaged they may be able to access it none invasively.
blackhawk said:
Call them up and see what they say.
Since it's not physically damaged they may be able to access it none invasively.
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I'll do that and report back ASAP. Thanks for the help sire!