Over the last few days I have completely lost all of my contacts twice. I would really appreciate some advise or a point in the right direction to solving my frustration.
I am running the official HTC ROM version 2.73 and everything was running fine up until two days ago. I originally had all of my contacts stored under 'Phone' as I had a fresh sim card and the rest of my contacts were spread over several accounts (gmail, hotmail, exchange server) and none of my phone numbers were stored electronically.
The first time there was some error message that I did not pay attention to (as they do tend to pop up every now and again) followed by a phone reset and loss of all my contacts and some associated data (call logs but not email or SMS). After attempting and failing to find these numbers I decided to re-enter my contacts but this time save them under 'Google' contacts so they would be backed up to my gmail.
I had just finished re-entering all of my contacts and then all but 30-odd were gone again. This happened following a forced close and reset of the sense UI (as has been happening with increased frequency of late). All of my favourites had also been deleted - leaving me very frustrated! The lost contacts are also not saved in my gmail and many that remain have been duplicated four or five times.
If anyone could advise me on my problem I would be very appreciative
Thanks
David
Do you utilize HTC Sync ?
As I understand, contacts stored in the "Google" Group are automatically synced with contacts in you Google Account ; contacts stored in the "Phone" Group are synced by HTC Sync with contacts in Outlook or Outlook Express on your PC running HTC Sync.
I had installed HTC sync but was yet to untalise it as I did not realise that 'Phone' contacts had anything to do with it. I do not have any contacts stored on my home laptop and therefore whenever a sync was done, zero contacts were synced.
I have changed the setting of my sync from MS Outlook to Windows address book and all of my contacts seem to have reapeared - both phone and google contacts. All of my phone contacts seem to have lost the link with Facebook but I think that may be a recuring problem with Hero users.
Thanks for the suggestion - hopefully now I can sort all of my contacts out!
Weird???
I have never had a problem with Sense UI having to 'force close'
That's very unfortunate, especially as it happened just as you'd input all your contacts again.
I never use HTC Sync personally but if you have all your contact's details - try inputting them into your Google account using a pc. This way they should just sync with your phone automatically, and it's much easier than entering them on your phone!
If the 'force close' issue keeps happening - I would send it back and get a repair done, or a replacement!
Hope this helps,
Dan
Related
Can anyone help me solve this problem?
I exported all my old contacts to a CSV. I then updated my Hero's ROM and started fresh. To get my contacts back I just imported them into my google contacts and synced the phone.
It appeared to sync fine, all the contacts came up - but NONE of them have any phone numbers, birthdays, other information that is all clearly there when I view the contacts in gmail.
Birthdays etc I can deal without, but no phone numbers is a BIG problem as I have over 400 contacts and I'm not interested in typing them all back into the phone. Why isn't google contacts sync working correctly?
Has anyone else had this problem?
Though I haven't had a problem with syncing Gmail contacts to my Hero, I would like to know this just in case it happens.
I had trouble synching the contacts I had uploaded to the gmail web site on my wife's phone. we go them to synch correctly by forcing a new synch event.
go Home and press Menu
Select Settings, the "Data Synchronization" form the list that comes up
Select Google from the next list
Under the section "Application sync settings" remove the checkmark next to Contacts
Wait a few seconds then put the checkmark back. This fiorced a synch and pulled up the gmail contacts that were loaded on the web page.
I hope this helps!
-Andy in Indy
Hi,
I have never had a problem with synching until recently . Now I can see many contacts sitting in my gmail contact list that simply will not move to the phone when i do a synch. It used to be as easy as adding a new contact and then over it would go.
I have tagged all my contacts in SYSTEM GROUP ; MY CONTACTS and also MY CONTACTS in gmail
I have the android set to showing these groups in display options under gmail and then I have also checked everything else under PHONE and SIM too iun an effort to get contacts to appear !! .
No matter what I do I cannot for the life of me do a total / clean synch so that all 300+ contacts show in my phone .
What am I now missing that I never missed before ?
I have tried deleting all the contact data on the phone and when i resynched same thing - i get some of the contacts but not all.
I am rooted and have remove some bloatware but I am pretty sure I have not removed any system apps etc.
Can anyone help ? I have googled extensively but found nothing. thanks
Calender does not seem to be syncing either if i put events in gmail ?????
MAil not synching either. Is it google ????
Is auto sync on?
Hey,
I'm pretty sure your internal memory is full. Just delete any unwanted apps.
JD
Make sure in accounts that your auto sync is on and go into the acct and see of the boxes are checked.
Also go on your gmail acount and check how many contacts you have.
I set up my Galaxy S II Skyrocket to sync with both my personal and work Gmail accounts. Trouble is, it synced about 4,000 contacts from the work Gmail.
Now, I understand that I can hide those in the display options, but I want them gone completely. I deselected "Contacts" from syncing with my office Gmail, but the huge number of contacts remains.
How can I remove the contacts that are attached with specifically the work Gmail, and leave behind my own personal contacts?
Thank you for the help.
Edit: Well, it figures I'd spend a week figuring this problem out, only to solve it the moment I ask for help. For those who may have a similar problem and stumble across this thread in the future, here's how I solved it:
I downloaded Samsung Kies to sync my phone with my PC.
I then performed a full backup of my phone (especially the contacts).
On the left hand side of Kies, under the section labeled "Connected devices," I selected "Contacts" from under my phone. I then selected the tab with my synced emails, and from there could easily select all the contacts associated with the offending account, and deleted them.
Click "Save to device" and you're done. Huzzah.
I could be wrong, but if you go into:
Settings->Accounts and Sync-> [the account for your work email]
And uncheck Contacts, I think they'll be gone again. Looks like you tried that. If you did, and they're still there, check the sync settings. You can choose the priority (i.e. keep the contacts from the phone, delete those from the gMail server etc).
When all else fails, delete all of your contacts, uncheck Contacts from the work account and resync properly.
Frustration is growing by a second as I researched my issue only finding similar questions raised without much answers...
I'm hoping someone here would be able to help me out on this.
I'm upgrading from a HTC Hero to a Galaxy Nexus. I want to transfer all my contacts from my old HTC to the new phone. I used Google Sync.
I never had the habit of syncing contacts to the PC; hence my GMail contact list was pretty much empty to begin with.
On the HTC, i exported all the contacts into the SD card as VCF file and went to GMail and imported that file into my GMail.
Then, it seems like it only grabbed a portion of the contacts into Gmail but at the same time, deleting most of my phone contacts in my HTC! The contact list on the phone only has facebook contacts and their emails, the phone numbers (not all of them for some very odd reasons) are gone.
In the call history, the caller of past calls had became "Unknown caller" rather than their names.
In the SMS history, the author of the messages had became the phone numbers rather than their names.
I guess I could get some of the phones back by manually figuring out which number belongs to who depending on the content of the texts but it does seem like the numbers lost the linkages to the names after syncing.
Is it possible at all to get my contact list back?
Another thing I tried doing was to use the original HTC Sync. It seems like it did its syncing but where do these contacts go on the PC? I checked Outlook and clicked contacts only to find about 20 contacts in there; my phone list definitely had way more than that.
What is going on...someone please spark me some new years hope...
First up: I do not want to sync my contacts with Google.
For an unknown reason my mobile keeps synchronizing my personal address book with Google. Even worse: Somehow I get a lot of crap contacts, even empty or just with an email. Most of my contacts are 2-3 times in my address book and I have no idea where to look for the problem.
I changed /Settings/Accounts/Google Account #1 & #2/ > untick "Contacts", when I first set up my system (SlimROM 9.0).
Usually I sync my address book manually using MyPhoneExplorer. I have Xposed/Xprivacy installed to block many apps from reading my contacts. Hangouts is installed but since its a Google app I presume, that it accepts my setting to not sync contacts plus I didn't find any settings in the app.
I checked Gmail-Accounts online and unticked the "Automatically add contacts to address book when answering an email", after I first saw that something went wrong. All my contacts where online but only in one account. I deleted all contacts from Gmail online and from my phone, checked all settings again and copied over my contacts with MyPhoneExplorer.
After a while all crap contacs where back and synced with Gmail online.
What should I do to prevend this from happening, ignoring the fact that now it wouldn't REALLY matter anymore since Google got what I didn't want them to get: Personal information about my friends and colleagues who didn't agree to that?