Hi..
i used the search but could not find anything..
I am having some issues with eh phone..
it freezes up when even i want to use it..
i can use it for a few minutes and then freezes up.
everything goes really slow or just doesn't react.
i didn't open anything special
just tried a hard reset..
only added google maps but didn't open it.
have exchange and hotmail syncing.
that's it..
soft reset helps for a few minutes and then it crashes again..
i really have no clue why this happens..
does anybody have a suggestion that i could try?
Thxn!
Well, could be simply a hardware problem (either a faulty one or f.i. a loose connection after dropping it).
Do you use your S740 only since a short while (new device) or have these problems started after a while ?
I use it now for a year and 4 months (actually with quite a few apps installed) and it's incredibly stable.
Sometimes it gets a bit slow, and then I do a soft reset.
But thats maybe bi-weekly.
I suspect that using McGuider navigation software alongside other apps (like Opera mini/java and Audio Notes and always bluetooth on) is the cause most of the time.
Only with SmartToolkit I had some structural problems of freezing.
There's one thing you can try:
I did read in some cases with people with serious problems, who needed a hard-reset, that only after a few hard resets their S740 again worked as new.
So try a few more hard-resets.
good luck
peseta said:
Well, could be simply a hardware problem (either a faulty one or f.i. a loose connection after dropping it).
Do you use your S740 only since a short while (new device) or have these problems started after a while ?
I use it now for a year and 4 months (actually with quite a few apps installed) and it's incredibly stable.
Sometimes it gets a bit slow, and then I do a soft reset.
But thats maybe bi-weekly.
I suspect that using McGuider navigation software alongside other apps (like Opera mini/java and Audio Notes and always bluetooth on) is the cause most of the time.
Only with SmartToolkit I had some structural problems of freezing.
There's one thing you can try:
I did read in some cases with people with serious problems, who needed a hard-reset, that only after a few hard resets their S740 again worked as new.
So try a few more hard-resets.
good luck
Click to expand...
Click to collapse
Thank you for the reply..
its not a new phone..
worked perfect the last couple of months.
this just started this week..
I will try doing a few more hard resets.
Hope that works...
Thanks so far!
Hy
I had the same problems after Hard Reset.I fixed it by Loading the akku to 100%,Switching off the phone,Removing the akku,Removing the SIM,Removing the StorageCard,Insert the Akku,Hold Down the Volume down button+the button in the middle of the cursor und short press on the power button and folow the text on the screen!Let the phone finish all and let it reboot and let it install all the original stuff!After a few reboots and when the phone seams to be finished you can install the Sim and start the phone again,let it install all the provider stuff,when its finished you can install the Storage....if you let the sim and the storage in the phone and make a reset something wents wrong at installing!
MFG
Related
Hi
I installed piece of Software called GPS Assist to acompany by TomTom Nav software. Big Mistake.
Did a Soft Reset, and it gets to the Today screen, displays half the items on it (sometimes less or more after every reset) and then just freezes.
Tapping the screen or any hardware buttons wont do anything. Im guessing something that runs for GPS Assist is starting on bootup, and freezing it.
I really dont want to do a Hard Reset, I've been careless lately and not backed it up in quite a while.
Is there anything I can do, some way of getting into the bootup and stopping services..or anything like that ?
Thanks
David
XDA 1
WM2003
4.00.11
R4.16.00
hmmmm
Hey, for me have the same issue. but i tried installing Transformer 1.1.... Even I tried Hard reset... not working... have u found the solution????
I am using HTC ELF...
If any one have solution plz post it...
probably you will have to hard reset it, it has been a long time since i used a wallaby, you should of installed a program called safe mode which allows you to do what it says and go into safe mode on the pocket pc, spb pocket plus has a similar function too. This would of at least allowed you to boot up the wallaby and uninstall the offending program.
have you tried just leaving it on for half an hour ,connected to the pc. it might not be actually crashing just locked in a never ending loop?
And you did hold the power button in while using the stylus to reset(A hard reset) not just used the stylus to reset(Soft reset)?
I am experiencing random lock ups and freezes. It happens especially when I receive texts and incoming calls after about 30 minutes of no use. WiFi does not work either. It is very annoying and frustrating as I lose the text or miss the call. I have to reset the phone to get it working again. Sometimes it takes several resets.
EDIT: Other random tidbit...after playing with the phone a bit more, I have found that the phone functions perfectly when plugged into the power outlet-WiFi, texting, incoming calls...Maybe it has something to do with the power settings when not plugged in?
Is anyone else experiencing this?
Does anyone have a guess at what might be the problem?
I am running:
SPL 2.47
2.42.50 radio
DCD Custom 3.2.6
I have never had this problem until about a week ago. I am wondering if it is a hardware issue as I have tried re-flashing several times. It will work well for a few hours then act up again. I am thinking about relocking my phone and taking it in for service, but that is a last resort.
Thanks in advance for any help.
same thing happened to me. It started ever since i switch out for a new battery though. I seriously think it's my battery that causes these random freezes.
hmmm...it does seem to be a battery issue as it works while plugged in. Is there any way to reset the battery somehow?
Freezes here too
I've had my phone freeze twice in the last two days. Yesterday at work, connected via activesync, when I disconnected the screen wouldn't come on. Then today I was connected to the wall charger, disconnected and the screen wouldn't come on again. Had to remove the battery both times to get the phone working again.
My experiences
When the 6800 came out I liked it so much that I hooked my entire family up with one and I have seen more problems than a lot of people. I just thought I would share some of the freezing problems I've seen and what I've dont to replace them. And if the device is not freezing when it is plugged into the wall is the screen off like in idle, or is it real dim and still up? And one great thing you can do to reduce daytime freezes is to leave the device off at night when you charge it (if you can stand to do that), or at least soft reset when you grab it to start the day.
1) The most common reason for lock ups that I've seen is memory drain. It is caused from programs you've installed that continually run in the background. The biggest killer is recieving calls when the phone has been sitting at idle too long or trying to run activesync or an internet browser.
Fix: You can try to go back and remove the programs that you've recently installed till you lack this problem, but the ultimate fix is to hard reset.
2) Some registry edits have poor efects on the way the phone performs and this is when it seems everything is good, you are keeping the memory clear with a task manager, yet it still freezes in the middle of doing something.
Fix: Every titan seems to act a little differently than others. The only time I hack the registry is when one of my family members phone is having an issue, or when I get bored and I want to mess around with my own's performance. The remedy for this is installing the stock carrier rom and then moving to a rom of your choice. Read the posts too. Make sure the radio is compatible with the rom. Trust me in this forum you can find anything.
3) Memory boosting software like memaid or oxios close apps are great, however, with some programs they interfeer with each other and cause problems.
Fix: Forget this memory programs. Find a rom with good memory management.
Animez: That is how mine started...now it does it at least 6 times a day.
Sweeny: Thank you for your detailed response. I do not think it is memory drain as I use x-button and maintain my task manager quite frequently. I have not made any registry edits except for the DCD kitchen (3.2.6), arcsoft, and carrier cab I have installed...
Question: Does the registry get wiped on a reflash or do I need to hard reset to wipe the registry? I don't really trust myself all that much fiddling with the registry unless I know what all the strings do.
bdlane said:
Animez: That is how mine started...now it does it at least 6 times a day.
Sweeny: Thank you for your detailed response. I do not think it is memory drain as I use x-button and maintain my task manager quite frequently. I have not made any registry edits except for the DCD kitchen (3.2.6), arcsoft, and carrier cab I have installed...
Question: Does the registry get wiped on a reflash or do I need to hard reset to wipe the registry? I don't really trust myself all that much fiddling with the registry unless I know what all the strings do.
Click to expand...
Click to collapse
A hard reset or rom flash will wipe your registry since it's included in the new rom and also stored in the hard reset rom. So if you screw it up, worse case you hard reset, or reflash with a new rom/same rom, doesn't matter.
You can also back up your phone prior to making any changes, and if you screw up, hard reset and then restore the backup.
BTC
Hi there,
I'm one of the lucky persons who already got their HTC Mozart 7
While I'm really enjoying this device and the features it offers, I wonder how some of the bugs or problems could slip past a decent QA...
I'm currently experiencing these problems (and some more, which are not as frustrating):
I've added my recent experiences in dark red so that you can get my results so far without reading through the thread
The device has to be restarted every 24 hours or so because it just ceases to function. I know it's time for a restart when opening any application (regardless of marketplace, music player, ...) just shows a loading screen and then returns to the main menu.
After getting my replacement Mozart - and not using the alarm application at all - this problem is gone. I can now use it for 4 days straight without the need to reboot or the sound ceasing to function.
The alarm clock is not able to use any 3rd party files. While this alone is no problem, it also misses a decent sound for waking you up. Everybody who possessed a HTC Windows Mobile device might know about those real horror wake up sounds that made you stand up and shut the device up within seconds. Now the new sounds are nice to listen to but those don't really wake you up as effectively... The real fun begins when you lie there for several minutes in some kind of delirium, fighting with yourself whether to stand up or not. The alarm clock simply closes after some (much too few!!) minutes and ASKS you whether you want to sound the alarm again...
My real problem with the alarm clock however is the volume. Normal alarm clocks (I used Windows Mobile in conjunction with GAlarm and I have used Android with several clocks) set the volume to a preconfigured level when sounding the alarm. The Windows Phone alarm clock doesn't... Which makes it effectively mute if you happened to set your phone to mute during the day and having forgotten about it in the evening.
The next problem is that my Bluetooth A2DP Headset (which worked flawlessly on Windows Mobile 6.1 and 6.5) somehow can't use its buttons. Each button press is simply ignored for whatever reason, forcing me to take out the phone each time I want to accept a call...
I also noticed that the music skips if the battery is running low. If you use a high quality source file (e.g. MP3 at 320 kb/s) which normally plays fine, it starts to skip / scramble every few seconds if the battery is running low. Running low means that the phone is about to display the warning to charge it or has already displayed it.
For some odd reason, I can't search my songs. If you browse your albums / artists / songs then these are sorted alphabetically and you should be able to jump directly to a letter when pressing on the square (just like in the contact view). Well, although my contact view works, pressing any letter here displays the whole alphabet (like in the contacts) but all letters are grey, meaning that there is no song / artist / album starting with this letter. Do I need to state that there in fact are items there that start with a letter?
This problem is purely related to the German language. I set my Mozart to English - just for the purpose of trying - and this feature is there and works perfectly... So just going to Settings and setting the language to English solved this problem. Which somehow makes you wonder how Q&A could miss that.
Do you know any solutions to these problems?
The device has to be restarted every 24 hours or so because it just ceases to function. I know it's time for a restart when opening any application (regardless of marketplace, music player, ...) just shows a loading screen and then returns to the main menu.
Click to expand...
Click to collapse
I had the same issue, except that it happened in 3 to 4minutes of use, the phone became unusable... It rebooted itself automatically a li'll bit after that.
Orange gave me a new one, it's now 2week without restarting it and everythings run fine. There must be some kind of memory leaks somewhere...
Luxxyness said:
There must be some kind of memory leaks somewhere...
Click to expand...
Click to collapse
This is my guess too.
For that reason I have not yet tried to get a replacement (aside from losing all my data currently stored on the phone) - because a new phone will probably have the same memory leak, if it is one at all.
I'm currently waiting for an update which I hope will be released soon (with several newer versions already floating around). However, I do not know whether this will fix the problem...
So does anyone have any hints which application may be causing it?
Or does anyone have ideas regarding the other problems?
Memory card issues
FrozenLord said:
This is my guess too.
For that reason I have not yet tried to get a replacement (aside from losing all my data currently stored on the phone) - because a new phone will probably have the same memory leak, if it is one at all.
I'm currently waiting for an update which I hope will be released soon (with several newer versions already floating around). However, I do not know whether this will fix the problem...
So does anyone have any hints which application may be causing it?
Or does anyone have ideas regarding the other problems?
Click to expand...
Click to collapse
Hi all
I have only ever had one "crash" with my HTC 7 Mozart. When it did crash, the phone became totally unstable and I had to reinstall some of my applications.
I believe that the issue may be with the fact that HTC are using microSD memory cards inserted into internal sockets, rather than transflash memory chips soldered onto boards.
WP7 seems to fail dramatically if there are any I/O errors and if an internal MicroSD card is not seated correctly into its socket, this could happen quite often.
I think that is the reason why some users are getting this problem.
So, I've had my phone for a couple of weeks and only the one crash/restart. If you are experiencing any more than that then I think your device is faulty and that you should get a replacement.
Cheers
andrew-in-woking
FrozenLord said:
This is my guess too.
For that reason I have not yet tried to get a replacement (aside from losing all my data currently stored on the phone) - because a new phone will probably have the same memory leak, if it is one at all.
I'm currently waiting for an update which I hope will be released soon (with several newer versions already floating around). However, I do not know whether this will fix the problem...
So does anyone have any hints which application may be causing it?
Or does anyone have ideas regarding the other problems?
Click to expand...
Click to collapse
I really think that it's an hardware problem since I got my replacement.
Ok, but seeing that there currently is no application to backup my SMSes, I'm not willing to get a replacement...
Is there any way (yet) to flash the ROM or reflash it with the same version?
I'm still thinking that it might be a software problem because the phone is working almost perfectly beside the problems mentioned above and several really small issues. If it would be a hardware failure, I think the problems would occur more often - like every few minutes. But they only occur after about 24 hours (of which about 4 to 6 hours are heavy usage)...
Do you experience the other problems (besides the reboot) too?
Well, I never tried the alarm clock, I know it won't be loud enough to be usefull, I don't use any bluetooth handset, my battery is never low.
And I must thank you for browsing the song, I didn't even know that we could do that... It's working fine on my Mozart.
Mines all fine
I've had my Mozart now for quite a few weeks and not had any crashes at all.
My Bluetooth headset (Sony Ericcson DS205) works perfectly something it did not do with my HD2 & win os 6.5.x. I can accept calls, change volume, pause, change songs all with it flawlessly.
My alarm is waking me up fine.
BlueAnt1958 said:
I've had my Mozart now for quite a few weeks and not had any crashes at all.
My Bluetooth headset (Sony Ericcson DS205) works perfectly something it did not do with my HD2 & win os 6.5.x. I can accept calls, change volume, pause, change songs all with it flawlessly.
My alarm is waking me up fine.
Click to expand...
Click to collapse
same here mine has been working flawlessly since 1st of november i think i have only switched it off 3 times
never crashed was switched of because i was in church or and my Jabra bluetooth works fine all buttons too
i also need to reboot it all 1 to 2 days.
and the letters in zune are grayed out, too.
but all togheter i'm very satisfied
Well, I gave my device to the shop for repairs.
It should have been back today, but for some odd reason it wasn't...
So I'm still running around with an old Sony Ericsson and am hoping that my Mozart returns soon
I'll keep you posted whether the bug is gone.
(I was satisfied with the phone too, but I'm relying on it as an alarm clock and therefore need it to be 100% stable. The second problem, which made me return it for repairs was that I had three freezes within one day. I don't know how this could happen but it decided to repeat the procedure that it went through on a daily basis within a few hours...)
Hi there,
I got my phone back on Friday (after it should have been back on Wednesday and then on Thurdsday...) - well, better late than never.
But I've been one of the lucky persons to get a device with a stuck pixel (a green dot on black screens)...
However, regarding my initial problems:
- the freeze bug is almost gone (I had to reset it today after using the phone since Friday without a single freeze). This time I guess there is a memory leak - the device was getting slower in the morning and then suddenly denied to open the Zune application (just jumping back to the main menu). However, I can live with a reboot every week or so (if it stays at that).
- the Zune jump-to-letter feature (like press a and get the list of all letters, to jump to a track, album, ...) still does not work.
- I have not heard any sound skipping yet - so this might be solved.
- I decided to use my old mobile phone as an alarm clock (HTC Diamond - I've bought GAlarm for it and would hate to have spent the money for nothing). The freezing bug related to the alarm clock is something I don't want to risk - especially since I rely on my alarm clock to get up in the morning for work... (which might have also caused the 24 hour reboot)
To conclude this:
I could have done without replacing my phone (and losing all my SMSs -.-). Windows Phone 7 seems to have some issues at this moment, especially regarding the alarm clock, which I really hope will be fixed in the near future.
//Small edit:
After setting the device language to English (I'm German and have therefore used German as the device language), the jump-to-letter feature magically started to work in Zune.
I've updated the first post to reflect my results / findings .
Feel free to comment.
hi guys
I'm not really sure what my hd2 is doing.
I wanted to listen to music but it couldn't find any music files (I use the simple music player from within htc sense). So i turned it off and forgot to turned it back on. 2-3h later (now) I reminded myself and turned it back on.
The starting process war so slow and suddenly I expected something strange and it really happened:
Windows Mobile started complete new like after an rom upgrade or your very first starting.
Calender,mails,configurations,installed software - it all rolled by my mind.
But no,everything is still there.
Ok,I need to configure WLAN again and it forgot my mail password and some minor configurations are different but it seems everything is working...
Microsoft My Phone can't be started...
"is not responding and needs to be closed due unexpected errors.go to "all programs -> my phone" to start it again"...
my HD2:
rom version: 3.14.407.2 (GER) (the "latest" official rom from htc)
mila version: 2.5.20181527.0
So...
I have no idea how this is possible. I just turned it off and on again.
And I thinks it's very strange that My Phone isn't working anymore.
Maybe broken flash memory inside my device?
Time for a hard reboot methinks
I agree with johnerz it sounds like house need to do a hard reset of your HD2. But I sugest trying to vet Microsoft My Phone working first. Have you set up hour MSN live on your HD2 sense this strange acorrance? If not do so cause you have to set it up first before Microsoft My Phone willsign in and work. Also try downlodind and reinztalling Microsoft My Phone frimths market place. Wish youluck.
I have had the same issue, had to flash back to stock, then !twice! to the rom I wanted. This solved it.
Unfortunately there was no My Phone download in the market place. So I try surfing myphone.microsoft. com. It deleted the old version of My Phone and needs to restart the device.
After restarting the date is suddenly at some time in Nov 2009?!
Anyway...it's working and I can make my backups.
But what about the hard reset?
There are two ways to do a factory reset. One way is perform a clear storage process through the phone settings. The other way is to perform a hard reset by pressing certain buttons on your phone, in cases when you are unable to start up your phone and enter the phone settings.
Click to expand...
Click to collapse
there is no difference between these two methods,right?
I will remove Sim card and memory card (just in case).
And you really think this will solve my problem?
Hopefully it's not a hardwarebased problem -.-
So,I will try the clear storage process via settings...
Greetings reader. I'm new to the forum but have been viewing threads every now and then, so after having read plenty of times that people should search before posting. I have searched and didn't find what I was looking for, so that's why you can read this now ;p.
4 days ago when I was trying to browse the web in college I wasn't able to connect to the wifi network or even open the wifi settings, so I reset my phone only to find the problem persisting. As if something locked me out of the wifi settings.
I'm perfectly able to access any of the other settings, so I think it's kinda weird.
Shortly after I realised I couldn't get to the wifi anymore my phone started to reboot itself automatically. Ever since that first reboot it just keeps rebooting at the same pace over and over again until I either power it off or until the battery dies.
The phone also get's unusually hot now. Not like, super hot, but definitely hotter than any other time I can remember.
I also get error messages since the problems started saying: 'Process system is not responding'. I then get the option to either force close it or wait. Neither seem to do much if anything at all other than taking away the error message. Sounds kinda critical if you'd ask me.
But so after all these symptoms started to appear I figured I'd just do a factory reset and be done with it, but every time I go into the factory reset settings, I put in my lock screen pattern and then at the last step (pressing the Erase all data button) it just does nothing.
I can touch the button and it does give the animation that it is being pressed, but it just doesn't do anything.
The phone doesn't freeze though, I can still navigate after pressing the button only to see it reboot again shortly after.
After that I tried to flash the rom, but for some reason my PC refuses to show my phone's internal memory in my pcor any sign of my phone's connection at all.
I haven't tried it on any other pc yet, so it might just be my pc, though I doubt it is since it was perfectly able to recognize it shortly before all this started.
The device hasn't endured any shocks lately or expsure to water or whatever, so I think that's ruled out as well.
I am running the stock rom, 2.3 Gingerbread I believe, and the warranty is already way over date (I think. I'll have to check that).
Any suggestions as on how to determine what could be causing this, or how to fix it? Because I really don't want to buy a new phone xD.
Macowski said:
Greetings reader. I'm new to the forum but have been viewing threads every now and then, so after having read plenty of times that people should search before posting. I have searched and didn't find what I was looking for, so that's why you can read this now ;p.
4 days ago when I was trying to browse the web in college I wasn't able to connect to the wifi network or even open the wifi settings, so I reset my phone only to find the problem persisting. As if something locked me out of the wifi settings.
I'm perfectly able to access any of the other settings, so I think it's kinda weird.
Shortly after I realised I couldn't get to the wifi anymore my phone started to reboot itself automatically. Ever since that first reboot it just keeps rebooting at the same pace over and over again until I either power it off or until the battery dies.
The phone also get's unusually hot now. Not like, super hot, but definitely hotter than any other time I can remember.
I also get error messages since the problems started saying: 'Process system is not responding'. I then get the option to either force close it or wait. Neither seem to do much if anything at all other than taking away the error message. Sounds kinda critical if you'd ask me.
But so after all these symptoms started to appear I figured I'd just do a factory reset and be done with it, but every time I go into the factory reset settings, I put in my lock screen pattern and then at the last step (pressing the Erase all data button) it just does nothing.
I can touch the button and it does give the animation that it is being pressed, but it just doesn't do anything.
The phone doesn't freeze though, I can still navigate after pressing the button only to see it reboot again shortly after.
After that I tried to flash the rom, but for some reason my PC refuses to show my phone's internal memory in my pcor any sign of my phone's connection at all.
I haven't tried it on any other pc yet, so it might just be my pc, though I doubt it is since it was perfectly able to recognize it shortly before all this started.
The device hasn't endured any shocks lately or expsure to water or whatever, so I think that's ruled out as well.
I am running the stock rom, 2.3 Gingerbread I believe, and the warranty is already way over date (I think. I'll have to check that).
Any suggestions as on how to determine what could be causing this, or how to fix it? Because I really don't want to buy a new phone xD.
Click to expand...
Click to collapse
Since you've not modified your Sola in any way.
Give this official method a try.
http://xperiafirmware.com/component/content/article/2-uncategorised/29-sony-update-service