Random restarts - XPERIA X10 Q&A, Help & Troubleshooting

Hey guys just curious but has anyone else had any problems regarding to the phone just randomly switching itself off and then back on again? This has happened to me a few times now and thought i'd see if anyone else had, had this happen to them and knew what was causing it or any information at all really.
Thanks in advance to anyone who has any ideas!

Unless of course it is just me which would really suck.

I saw you debranded your phone.
Those restarts happened before too? If yes, you might want to send it to warranty.
If no, is the new firmware so, you might want to flash the old firmware again

Yeah sorry i should have mentioned that the random restarts occurred before and after the debranding. I think I may need to send it in

this same thing is happeining to me?? like once a day??? its really wierd...
I haven't debranded or anyhting and it has only started happening for the past week or so (I've had the phone for a month)

It happens to me when I connect my phone to my PC via USB and select "Mount".
Every time!!
Weird...

sadly this is a hardware issue... Whenever the phone warms up a little bit.
I didn't have that issue in the first months but ever since then and more and more frequently. Right now I'm fighting with o2 to get a new device, because this doesn't seem to be repaired.
Do the following test to make sure you have that hardware-bug:
Let the battery charge for a while. When you notice your phone getting a little warm, open a few applications (google maps, navigation, mediascape) whatever... The phone should immediately restart itself.
When you remove the battery cover it might also smell a little burnt.
Congrats... You're affected and it's only gonna get worse...

Related

Does Downgrading back to 1.6 or changing the battery solve the overheats and restarts

Not gunna go into much detail here. I'm sure most people have heard o the motherboard bug which causes the sony ericsson to over heat and reboot as soon as it is turned on and things like that. This problem only started for me when I updated to 2.1. Would downgrading to 1.6therefore stop the reboots because I never got even 1 before. Would changin the battery to a diferent one stop overheating o the battery. Maybe there is a battery specialized or this. Maybe a mugen battery would work? Help greatly appreciated. thanks in advance
I dont think so, i had the same problem and tried everything, last thing was getting the new one, and now i can do anything, and no reboot, i think u should go to SonyEricson and tell them about your problem, they will give you back your phone for about 3 times, then when your problem still persist they will give you a new device or they will change motherboard,
Good Luck (and sorry for bad english ^_^)
Out of Warranty Cant be bothered to explain why. Getting it repaired would cost a lot. CoulD I repair it myself?
your best bet it to use advanced task killer app
sent from my X10 using my wicked awesome premium xda app
I do use that app but 90 percent of the time I cant get my phone on long enough to even think about using it
have you tried reflashing the rom, via repair option on SEUS, or even Flashing a custom rom?
sent from my X10 using my wicked awesome premium xda app
yep didnt work
has anyone tried the downgrading or battery change method that can enlighten me as to wheether it will work or not. Or at least significantly reduce the reboots so I can actually use the phone
markboi13 said:
Not gunna go into much detail here. I'm sure most people have heard o the motherboard bug which causes the sony ericsson to over heat and reboot as soon as it is turned on and things like that. This problem only started for me when I updated to 2.1. Would downgrading to 1.6therefore stop the reboots because I never got even 1 before. Would changin the battery to a diferent one stop overheating o the battery. Maybe there is a battery specialized or this. Maybe a mugen battery would work? Help greatly appreciated. thanks in advance
Click to expand...
Click to collapse
Yes i think some thing inside the rom could help. One of my friend have X10 with mainboard bug like u. But as i sure in xrecovery it never reboot even you flash a rom sooooo....it should be something inside the room or kernel
sorry i dont really understand what you want me to do :S ????
just downgraded to 1.6. Still rebooting but not as much. Not every minute anymore. It like every few minutes. Im at a loss here there must be something I can do. Warranty and paying to change the motherboard is not an option
I had the same problem, tried everything but my phone only worked when I was using it in cold places, or in front of a fan. The problem started to become worse gradually, it started playing games, then in a few minutes of light use... and then every minute. Had to flash to stock rom in front of a fan to use the warranty.
You cannot do much, unless you use the warranty you'll stand with a dead phone for now.
Isnt there a way I could like open up my phone and do something to it to make it work? There must be something out there that will work.
what if i put the phone and battery in the freezer for a day or a few. maybe it could at least stop the overheating for at leastt a few days? i wouldnt mind doing this every few days
markboi13 said:
what if i put the phone and battery in the freezer for a day or a few. maybe it could at least stop the overheating for at leastt a few days? i wouldnt mind doing this every few days
Click to expand...
Click to collapse
It will work for a few minutes, once your start to use the phone, the battery will start to heat, and then it will reboot once it reach its threeshold.
I highly suggest you to try to repair it in any sony center, or at least check the price to fix it. As far as I know, you can't do anything to at least remedy it. You won't be able to use your phone well. I experienced it and tried everything it came to my mind to at least use the phone well for a few days before I gave up and sent it to the repair center.
Out of warranty and would be like 100 quid to get motherboard replaced. (sorry about caps lock) there must be something that no one has thought of
Of there is of course a problem with asking for solutions that no one has thought of....
Sorry for the cheap shot. I do have sympathy as I have the same issue, although to a much lesser extent. Got a new battery and it made no difference. Went into a phone shop today and had a chat. Although I was not 100% convinced about the guy in there he showed me another X10 that smelled the same as mine and he said it did reboot. Anyway for £15 he says he can reflash the stock ROM using a special box. He seemed convinced it was software related so I may give it a go. It is very strange that I can put the phone into xRecovery when the phone is rebooting and it is stable.
However I think your best bet is to sell your phone and get another. Not sure how much a spares/repairs X10 goes for but I can recommend the ZTE Blade as a good, cheap Android phone with a strong support over a MoDaCo. If you do this you should not be to much out of pocket.
dont really want a different phone. Lilke I said there must be something that someone knows :S
if theres no solution anyone knows, does anyone know where I can buy an xperia 10 PCB so I can dissassemble my phone and change the PCBs myself
Get insurance and lose the phone.

[Q] Problem, Stuck in Black screen doesn't wake up

Hello!
Well... I have this phone since yesterday... I plugged to the computer with Kies, and well, a update was available... now the phone have Froyo and the aesthetics changed completely, it looks awesome.
But, the phone have this ANNOYING problem that, after using it... like 5~10 minutes of no activity, when I try to use the phone again it doesnt work... doesn't respond to any button, I have to take off the battery in order to restart it and that over and over again...
I've realized also that this happens when I'm using wifi, if I left the phone with wifi on this happens, without wifi seems to work fine.
Somebody have any clue what could be? there's little information about this issue in the internet...
I think I'm going to return it but I want to try everything I can do (without voiding the warranty) since the phone was perfect for what I wanted.
Thanks in advance!
Hey. I got the same problem here. It only happened a few times when I just had froyo that came stock on my galaxy 5 but I recently installed cyanogenmod 7 and now its happening everytime I put my phone down.
So I'm guessing it may be directly related to what rom is installed? I've heard about it happening a bit to people who have 2.1 installed to.
I dont know too much but it seems the only fix is to take out battery and turn on.
Sorry I can't help more. I hope somebody knows a bit more than me on this.
Think this is called something like the 'wifi sleep of death', something to do with the rom. i'd try change the rom and see if it still occurs
Thanks for the hints tho!, but I returned the phone... it seems that is a bug related to the update of the phone, since I know that with the out of the box 2.1 version it doesn't have that issue...
You know, the mobile carriers also do weird stuff to the roms... -__-

[Q] Help LG-P760 frequent crash

LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
lamui said:
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
Click to expand...
Click to collapse
I had the same problem with Vietnam Rom and it was the baseband. I changed to the baseband from ICS from a Rom of my country so I have Vietnam Rom+Original ICS baseband and everything works well.
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
You can.
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
I haven't unlocked it. The problem was the same: SOD sleep of death, when the screen goes off you can't do anything but pull the battery.
But if you can use the warranty use it. You should find the warranty info in the box to know where send it in your city.
Sent from my LG-P768 using xda app-developers app
Thanks. I will search into it. Sleep of death is new expression for me.
I only have phone, it came from relatives who threw away receipt + box.
Luckily I managed to get new receipt from provider yesterday (I dont think they usually give out receipts twice), so now I can use local warranty.
Thanks everyone for replying. I will post update when I have final solution.
Since you are stock you might want to consider flashing the kdz to see if that helps. Good luck!
Sent from my LG-P769(20d) using the xda-developers app. If I helped you please hit the "thank you" button.
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
neo1piv014 said:
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
Click to expand...
Click to collapse
Hi
I managed to kind of solve this issue. Because I am not sure how, I haven't closed thread yet.
Anyway, I warranted device, they re-installed soft. Came back, same thing. After around weeks use, SOD. Factory reset. After that, things went interesting.
I tried not to leave it idle. Always had something running. I also had noticed by the time it never occurred when it was plugged in or music was playing.
One day it did it again, but I was in a hurry and just disregarded it. I did something(I was busy, maybe just plugged it in automatically?) and it came back up. It took like 10 sec for screen to start, but it did just wake up. And it haven't had crash ever since. I have no idea is this solution or is this just some coincidence and I am not keen to factory reset again, to see will it reoccur. It's my only phone
TLDR: Managed to get out of sleep of death, haven't reoccurred since.

Need advice with a new device

So I recently got my old bricked evolte replaced by Sprint. The one I was given worked fine the entire time the device was powered on. However, once turned off and back on, its screen would not work. It stayed like this for hours, until I finally started playing with it and realized it would come back on after playing with it for a little bit. I also found out that with this error the home screen pops up for a second when powering on your device, and that's exactly what I had. I read up on the error and found out it was a software error, and to reset to factory settings. So, this fixed it, I thought.
So now, after it is apparently fixed, it still does this to some extent. It will do this if the phone has been powered on for a while, and the screen won't stay off for more than like 2 or 3 minutes. Also the home screen doesn't pop up any more like it used to with the other error.
So what should I do? I was thinking of going to Sprint, but my problem is hardly reproducible. It only happens when it's been powered on for a long time, and won't do it twice in a quick succession. I feel that even if I could show them the problem, they might think they've fixed it when they haven't because it won't do it twice. I would like to root my device, but I'm afraid they're going to say that I'm the cause of the problem if I do that. If it's just a software problem though, maybe flashing a custom rom would fix the problem.
What do you guys think? What do you think is the best course of action? Any advice would be greatly appreciated. Thank you.
Never mind, I didn't know Sprint would order you a new phone if it was a minor problem like that. I thought they would only repair yours. So feel free to close this thread.

Screen gone crazy...phone won't stay on.

https://www.facebook.com/video.php?v=10206179250746324&l=2423528147421666342
Anyone else experience this? I replaced the screen (cracked) 2 years ago but this just started recently. It doesn't usually even boot most times and when it does it's not for more than a few minutes then I get this. Not sure if this may be motherboard issue but any ideas would be greatly appreciated...I love this phone and want to get it working again. I won't let it die like this.
?
This doesn't look like a firmware issue to me. But then what do I know?
Anyway, the standard trouble shooting step would be to flash back to stock and see if the behavior continues. You might try putting the phone into download mode first without flashing anything, to see if it will have the same problem after a few minutes, because if the phone does this during the critical part of a flash, no telling if the flash would be good or cause a brick.
If you become sure it is a hardware problem and you want to discuss this further, please pm me.

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