Hero not recognised by computer - Hero, G2 Touch Q&A, Help & Troubleshooting

Whenever i try connecting my htc hero to my laptop via a cable, it just comes up with usb device not recognized, I have windows vista 32 bit, it used to work just fine on 1.5 rom, but I've got villainrom 5.5 and doesnt seem to work. I've tried on other computers aswell and i get the same result.
However I have tried connecting to the computer via fastboot and the device is recognized and installs "My HTC" driver.
Not entirely sure what to do. Any ideas?

Maybe start here,...
HTC Hero trouble synchronizing with PC? Read this...

Its not that sync doesn't work, the usb just isnt recognised at all. But when in fastboot the phone is recognised via usb. But adb doesn't work, so i cant mount the sdcard via usb, i have to do it manually. I don't actually have a clue what is going on

Related

HTC USB Driver missing from my PC ?

I recently added a USB printer and a USB sound device to my PC.
Since then my XDA hasn't been able to sync.
PC Device manager says the USB device (my XDA) doesn't have drivers installed and Windows can't locate any. The CD that came with it is just extras. (I recall when first connecting up how inpressed I was that Windows XP 'just knew' exactly what I'd plugged in a installed drivers from nowhere. ActiveSync just worked!)
Anyway.
What do I do now?
Can I get an HTC USB device driver so my PC can recognise my XDA again?
Try soft reset of your xda and also reboot your pc, when everything is running try plugging in the xda to the usb port, it should announce "HTC sync device" or similar.

USB Problem

This is a strange problem, I cant tell when it started but it did all of a sudden. When I try to connect my phone to my computer it all of a sudden does not recognize the device (it shows under USB in device manager as unknown device). This happens on my laptop and stationary one (XP and Windows Home Server). On my work computer and my girlfriends laptop (Windows vista) nothing happens at all. The only thing happens is my phone shows notification about HTC Sync (doesnt show the "mount SD card" option). I cant install modaco 2.x since it says it isnt signed when I try to run update.zip from "home+power" mode.
Anyone knows a solution? I really want to flash either modaco or the official HTC rom.

[Q] Unknown Device :(

Hi everyone,
i'm having difficulties to connect my sgs2 to a pc.
i have tried it on 3 different machines (win7 64, win7 64, winxp 32) with the same problem:
I works fine when i first connect the phone in download mode. But as soon as i disconnect the cable i can't connect it again. Windows sais that it doesn't recognize the device and that's it. The device manager shows an "Unknown Device" under USB-Controller. And i am not even able to install drivers by manually pointing windows to a file.
as already sais, i have tried that on 3 different machines. I have tried installing driver via kies and via the driver file that is available here in the forums. i have also tried different usb ports.
Any ideas?
Goddchen
EDIT: Maybe this is an important information: the phone connects fine as long as it is running (can be found via adb, logcat is working, etc...) it only makes problem when in download mode...
I had exactly the same issue yesterday on my Windows 7 box. In the end I connected the phone in normal (not download) mode. Into device manager and uninstalled the drivers through there.
Then I uninstalled Kies and reconnected the phone, I allowed Windows to search windows update to find drivers (not that it did as it couldn't find any and reverted to the local ones. Then disconnect the phone, re-install Kies, run the install drivers from the tools menu, close Kies. Run up Odin and the connect the phone in Download mode, low and behold 2 minutes later after a lengthy installation process the phone was picked up.
I tried a number of things but for some reason this specific order seemed to sort it.
Hey,
thanks for you hints. But they didn't work for me.
I found the problem: believe it or not, it was THE CABLE. I went and got another cable and this one is working fine all the time. The other one doesn't... Very strange...

USB Device not recognized / Unknown Device

I'm having an issue where my thunderbolt does not recognize my device any longer. I used to have it set up with pdanet and everything worked well for about a week. All of a sudden, any computer i tried to plug the device into, wouldn't detect the phone. A friend of mine has tried his thunderbolt on my computer and it detects it.
When plugging my phone in, it pops up an error message with "USB Device not Recognized." In the device manager, the phone shows up as Unknown Device. I have tried this on 3 different pc's, using 3 different data cables. No USB symbol displays on the taskbar of the phone when I plug it in, however, it does charge.
What I have tried:
Changing data cables.
Using another PC.
Uninstalling device drivers and letting windows re-detect and install.
Downloaded HTC Sync and ran it after uninstalling drivers again and re-plugging the phone.
Changed different Connection settings on the phone, such as USB Debuggin on/off, and changing it to HTC Sync Mode, Charge Only, Disk Drive, etc
Mounted and unmounted SD Card in the phone settings.
OS: Windows 7 x64
Thank you for any help you may provide.
same problem
I have the same problem with HTC mytouch 3g 32B Android 2.2.1 when I plug it through usb under Vista.
Any suggestions?
Try installing the usb drivers from htc if you haven't.
http://dl4.htc.com/RomCode/Source_and_Binaries/USB_driver_20101122_release.zip
I have download the HTC usb drivers but when i go to control panel and uninstall the unknown device it just reinstalls it. when i try to update drivers using the location
ie C:\Users\sxristi\Downloads\android-usb-driver\Android USB Driver\i386
i get a reply
The best software for you device is already installed. Windows has determined that the driver software for your device is up to date.
and it continues to point to
unknown device
Oh one more things i got the usb drivers from Android SDK Manager the google usb drivers revision 4 and the weird thing is that i do not get the trident usb nor the debug icon on my HTC when i plug it in to my vista. I did get it once or twice before but not in general since the usb devices are not recognized. However when i boot on my Ubuntu os then i do get them recognized. so i guess the problem is with windows drivers somehow...
Thanks for the replies.
I've tried to install the drivers from HTC but Windows says that the driver is not compatible with my the device.
Also, I tried on a system with Windows XP and everything worked as intended, but I cannot get it to work properly in Win 7 x64 anymore.
When my win7 comp no longer sees my Tbolt I have to toggle the USB Debugging off then back on. Usually within a few seconds it reads it again. If that does not work I have also used the option to turn on internet pass through then change it back to hard drive mode. Either of those usually work for me. My drivers I used were from android sdk if that makes any difference. Hope this helps.
Sent from my ADR6400L using Tapatalk
These didn't work, but thanks for the input
HTC
My problem continues under Vista OS. I called HTC and they told me to re install their Sync after removing Adobe Air and all HTC drivers and Google USB drivers. I did that and reinstalled Sync and still nothing. They also told me to call microsoft for it seems operating system conflict.
My conclusion yields toward windows conflict. But I can not figure out this conflict. Perhaps something I have installed does not let my vista recognize the HTC android device and uses the windows usb drivers to create this "Unknown Device" under usb serial bus controllers. once it is an unknown device forget about Sync or ADB etc... The phone is just not recognized as android and you can not do much with it via windows.
For the person who suggested to turn "USB Debugging" on-off, i did that and still the computer recognizes that there is a usb device but again it says "usb device not recognized unknown device.."
any additional suggestions???
I've verified that my phone works fine on Windows XP. I still cannot connect to windows 7, though.
Try turning OFF Fast Boot and turning ON USB debugging. this helped for me.
same problem
I have a similar problem too .. i know its not the computer as other phones and pen drives are working ok.
Plus this phone has same problem on other computers too, where as other phones work fine.
So it has to do something with the phone and not the drivers or computer in anyway
I have the same problem, no PC recognizes my HTC Thunderbolt. Now change cable and tried with windows xp, 7 and 8. Is there any solution I can not root. I want to change the rom factory rom I do not like but I can not do anything because I do not recognize the usb. Also the menu does not appear when I connect via USB in the notification bar.
byron00 said:
I have the same problem, no PC recognizes my HTC Thunderbolt. Now change cable and tried with windows xp, 7 and 8. Is there any solution I can not root. I want to change the rom factory rom I do not like but I can not do anything because I do not recognize the usb. Also the menu does not appear when I connect via USB in the notification bar.
Click to expand...
Click to collapse
I'm having the same issue, with an HTC Rezound... just flashed a new rom, need to update boot.img but can't see my device via adb or fastboot... have tried changing usb cables, phone is in FASTBOOT mode... reinstalled HTC Drivers, just get USB Not Recognized error (Windows 8 64-bit)...
Any solution for this?

Help needed! Recovery mode disappeared.

Hi all,
I tried to flash the latest TWRP but for some reasons it's messed up. Now I can't enter recovery mode and just wondering if there is a way to re-install it.
I tried to do it via Fastboot mode but my PC(windows 10) can't recognize the phone when in Fastboot mode. I tried several ways(e.g. reinstall USB driver, remove / install driver via device manager, etc.) but no luck.
Any help/suggestion is appreciated.
Try with the original cable. It will work for sure. I had almost the same issue, tried various drivers, etc. Once I've connected the phone with its original cable, it was recognized instantly.
Strange, other people say, the original cable is bad quality??
I would use a different cable but an usb port on the mainboard no a front usb port.
Also i do all the adb und fastboot stuff on a linux machine, it's less struggeling with drivers then.
The original cable still works though, I'm not so sure what bad quality can that be... And yes, I haven't used it in these 3 years more than half of the time. In the past year I was using a 3m Ugreen cable which didn't do the trick for drivers, still working well.
However, with some changes in the kernel or whatsoever, the original cable doesn't charge the phone anymore while connected to the computer, but it ensures a good data transfer.
PS: USB type-C is more complex and not standardized for all manufacturers, which is a bit surprising, but that's it.
eqt2010 said:
Hi all,
I tried to flash the latest TWRP but for some reasons it's messed up. Now I can't enter recovery mode and just wondering if there is a way to re-install it.
I tried to do it via Fastboot mode but my PC(windows 10) can't recognize the phone when in Fastboot mode. I tried several ways(e.g. reinstall USB driver, remove / install driver via device manager, etc.) but no luck.
Any help/suggestion is appreciated.
Click to expand...
Click to collapse
you need to format whole phone in oder to be recognized by pc.try first deleting all drivers for x2.go to windows in device manager,reboot pc and reconnect phone to pc by using usb type c cable
thank you for all the recommendations. I will try original cable and other PC using Linux and see if that works.
Update: My windows 10 PC installed the wrong driver when phone is in fastboot mode. Working fine now after deleting it from Device Manager and reinstalling.

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