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Whenever i try connecting my htc hero to my laptop via a cable, it just comes up with usb device not recognized, I have windows vista 32 bit, it used to work just fine on 1.5 rom, but I've got villainrom 5.5 and doesnt seem to work. I've tried on other computers aswell and i get the same result.
However I have tried connecting to the computer via fastboot and the device is recognized and installs "My HTC" driver.
Not entirely sure what to do. Any ideas?
Maybe start here,...
HTC Hero trouble synchronizing with PC? Read this...
Its not that sync doesn't work, the usb just isnt recognised at all. But when in fastboot the phone is recognised via usb. But adb doesn't work, so i cant mount the sdcard via usb, i have to do it manually. I don't actually have a clue what is going on
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
fizzle101 said:
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
Click to expand...
Click to collapse
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Can you try booting in fastboot and tell me if that is recognized?
it still doesnt recognize it in fastboot
fc_Kuro said:
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Click to expand...
Click to collapse
i have tried that and it doesnt help
fizzle101 said:
i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message
Click to expand...
Click to collapse
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
ok i will give that a try
crk23 said:
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
Click to expand...
Click to collapse
that didnt work. o well i guess i am stock with the rom i have there.
fizzle101 said:
that didnt work. o well i guess i am stock with the rom i have there.
Click to expand...
Click to collapse
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
robocik said:
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
Click to expand...
Click to collapse
i have tried everything. changed the cable, used different pc but nothing works. i think is a hardware problem, something might be broken inside or something like that
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
baklap said:
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
Click to expand...
Click to collapse
No i havent and i gave up trying because i dnt think there is a fix for it. if yours is unrooted and the warranty is still valid you should consider returning it to HTC maybe they might replace it
got the same problem. Any solution so far ??
ddotpatel said:
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
Click to expand...
Click to collapse
Did you try that?..... You need to do the reboot PC/Laptop after uninstalling ALL HTC drivers! Then when you reboot PC, plug phone back in, should say "not recognised" again,... then follow BTDAG's guide. T'is definitely a driver issue!
tried flashing 3 roms, modaco, radug and now kimera... none working.
can connect in fastboot, it shows up in device manager as android 1.0
ive tried 3 different usb cables and 4 differet pcs, still there is no response on my phone !!!
using villian rom 10.0 rite now.
okay it boots up into fastboot and fastboot usb shows up on the screen in red,
BUT when i use the "adb devices" command in adb it doesnt show the device,
it is showing as android 1.0 in devices and printers (windows 7)
You need to use....
fastboot devices
....when your are in fastboot.
What happens when you go into your recovery, select "Toggle MS/USB" with USB connected to PC?
okay
fastboot devices command shows some serial number.
then i tried adb remount, it gave an error....
enabling usb-ms with cable attached gives no response
ok i think it might be USB driver like ddotpatel said but i am not sure.
i reinstalled my whole windows 7 to 32bit now instead of the 64bit version i was using before and today i just connected my hero to my PC and windows 7 did its thing and installed the drivers and finally my hero can mount the SD card in my PC again although i kept getting this can perform faster in USB 2.0 port or something like that i didn’t care as long as i can mount my SD card again.
now went into fastboot and used the fastboot device command and i could see my hero serial no. but when i try to flash the amonra recovery i got the permission error (i cant really remember). i tried flashing using the adb method but still no luck.
so i went to market and downloaded rom manager and used it to flash clockwork recovery and now i could boot to clockwork recovery.
from this recovery i can now flash any rom i want and although there are still a few more problems i am glad now that i can flash custom roms again.
the problem i can see so far but i can deal with is
1. i don’t think fastboot commands work even if the phone is detected.
2. SD card mounts at USB 1.1 speed. (i have tried different ports and cable but still the same thing and this is the ports i use for my N1, Desire and my other android phones with USB 2.0 speed)
PS: adb commands for pushing and removing apps is working.
Hope this can be helpful to those experiencing the same problem.
Instead of re-installing your entire OS just use usbdeview to remove the failing drivers.
Also remove any old HTC Sync installs and install the latest version.
Hi everyone,
i'm having difficulties to connect my sgs2 to a pc.
i have tried it on 3 different machines (win7 64, win7 64, winxp 32) with the same problem:
I works fine when i first connect the phone in download mode. But as soon as i disconnect the cable i can't connect it again. Windows sais that it doesn't recognize the device and that's it. The device manager shows an "Unknown Device" under USB-Controller. And i am not even able to install drivers by manually pointing windows to a file.
as already sais, i have tried that on 3 different machines. I have tried installing driver via kies and via the driver file that is available here in the forums. i have also tried different usb ports.
Any ideas?
Goddchen
EDIT: Maybe this is an important information: the phone connects fine as long as it is running (can be found via adb, logcat is working, etc...) it only makes problem when in download mode...
I had exactly the same issue yesterday on my Windows 7 box. In the end I connected the phone in normal (not download) mode. Into device manager and uninstalled the drivers through there.
Then I uninstalled Kies and reconnected the phone, I allowed Windows to search windows update to find drivers (not that it did as it couldn't find any and reverted to the local ones. Then disconnect the phone, re-install Kies, run the install drivers from the tools menu, close Kies. Run up Odin and the connect the phone in Download mode, low and behold 2 minutes later after a lengthy installation process the phone was picked up.
I tried a number of things but for some reason this specific order seemed to sort it.
Hey,
thanks for you hints. But they didn't work for me.
I found the problem: believe it or not, it was THE CABLE. I went and got another cable and this one is working fine all the time. The other one doesn't... Very strange...
I'm having an issue where my thunderbolt does not recognize my device any longer. I used to have it set up with pdanet and everything worked well for about a week. All of a sudden, any computer i tried to plug the device into, wouldn't detect the phone. A friend of mine has tried his thunderbolt on my computer and it detects it.
When plugging my phone in, it pops up an error message with "USB Device not Recognized." In the device manager, the phone shows up as Unknown Device. I have tried this on 3 different pc's, using 3 different data cables. No USB symbol displays on the taskbar of the phone when I plug it in, however, it does charge.
What I have tried:
Changing data cables.
Using another PC.
Uninstalling device drivers and letting windows re-detect and install.
Downloaded HTC Sync and ran it after uninstalling drivers again and re-plugging the phone.
Changed different Connection settings on the phone, such as USB Debuggin on/off, and changing it to HTC Sync Mode, Charge Only, Disk Drive, etc
Mounted and unmounted SD Card in the phone settings.
OS: Windows 7 x64
Thank you for any help you may provide.
same problem
I have the same problem with HTC mytouch 3g 32B Android 2.2.1 when I plug it through usb under Vista.
Any suggestions?
Try installing the usb drivers from htc if you haven't.
http://dl4.htc.com/RomCode/Source_and_Binaries/USB_driver_20101122_release.zip
I have download the HTC usb drivers but when i go to control panel and uninstall the unknown device it just reinstalls it. when i try to update drivers using the location
ie C:\Users\sxristi\Downloads\android-usb-driver\Android USB Driver\i386
i get a reply
The best software for you device is already installed. Windows has determined that the driver software for your device is up to date.
and it continues to point to
unknown device
Oh one more things i got the usb drivers from Android SDK Manager the google usb drivers revision 4 and the weird thing is that i do not get the trident usb nor the debug icon on my HTC when i plug it in to my vista. I did get it once or twice before but not in general since the usb devices are not recognized. However when i boot on my Ubuntu os then i do get them recognized. so i guess the problem is with windows drivers somehow...
Thanks for the replies.
I've tried to install the drivers from HTC but Windows says that the driver is not compatible with my the device.
Also, I tried on a system with Windows XP and everything worked as intended, but I cannot get it to work properly in Win 7 x64 anymore.
When my win7 comp no longer sees my Tbolt I have to toggle the USB Debugging off then back on. Usually within a few seconds it reads it again. If that does not work I have also used the option to turn on internet pass through then change it back to hard drive mode. Either of those usually work for me. My drivers I used were from android sdk if that makes any difference. Hope this helps.
Sent from my ADR6400L using Tapatalk
These didn't work, but thanks for the input
HTC
My problem continues under Vista OS. I called HTC and they told me to re install their Sync after removing Adobe Air and all HTC drivers and Google USB drivers. I did that and reinstalled Sync and still nothing. They also told me to call microsoft for it seems operating system conflict.
My conclusion yields toward windows conflict. But I can not figure out this conflict. Perhaps something I have installed does not let my vista recognize the HTC android device and uses the windows usb drivers to create this "Unknown Device" under usb serial bus controllers. once it is an unknown device forget about Sync or ADB etc... The phone is just not recognized as android and you can not do much with it via windows.
For the person who suggested to turn "USB Debugging" on-off, i did that and still the computer recognizes that there is a usb device but again it says "usb device not recognized unknown device.."
any additional suggestions???
I've verified that my phone works fine on Windows XP. I still cannot connect to windows 7, though.
Try turning OFF Fast Boot and turning ON USB debugging. this helped for me.
same problem
I have a similar problem too .. i know its not the computer as other phones and pen drives are working ok.
Plus this phone has same problem on other computers too, where as other phones work fine.
So it has to do something with the phone and not the drivers or computer in anyway
I have the same problem, no PC recognizes my HTC Thunderbolt. Now change cable and tried with windows xp, 7 and 8. Is there any solution I can not root. I want to change the rom factory rom I do not like but I can not do anything because I do not recognize the usb. Also the menu does not appear when I connect via USB in the notification bar.
byron00 said:
I have the same problem, no PC recognizes my HTC Thunderbolt. Now change cable and tried with windows xp, 7 and 8. Is there any solution I can not root. I want to change the rom factory rom I do not like but I can not do anything because I do not recognize the usb. Also the menu does not appear when I connect via USB in the notification bar.
Click to expand...
Click to collapse
I'm having the same issue, with an HTC Rezound... just flashed a new rom, need to update boot.img but can't see my device via adb or fastboot... have tried changing usb cables, phone is in FASTBOOT mode... reinstalled HTC Drivers, just get USB Not Recognized error (Windows 8 64-bit)...
Any solution for this?
Hello xda users,
I'm having a really strange problem. When copying files from my PC to my phone (be it the internal storage or the SD card) the window that shows the transfer process just hangs and nothing happens. Example: see transferhang.png from attachments (sorry, can't post links yet)
After leaving it "copy" for a while I get this error:
see cannotcopy.png from attachments. (The error says: Cannot copy item: the device has either stopped responding or has been disconnected.)
I am running Windows 7. My Galaxy SII is rooted and I am running the MIUI rom. I have searched around and have found no working solution.
However, if I change the USB port from the front of the PC (USB 2.0) to the back (USB 3.0) I can transfer small files like photos but larger ones (like 150MB for example) hang up.
Copying files from the phone to the PC, however, works. I find this whole thing really strange.
If anyone has any idea as to how to fix this please tell me.
Did you try the same thing on another computer?
Did you try to change the use cable?
/Amiroslo
amiroslo said:
Did you try the same thing on another computer?
Did you try to change the use cable?
/Amiroslo
Click to expand...
Click to collapse
Tried it on another computer, same thing.
Haven't tried another cable, don't have one.
Did you face the same problem before the MIUI rom? Sometimes the ROM could cause the problem
/Amiroslo
Running stock android (4.1.2) I did not experience the same problems, but I had other issues.
While on stock 4.1.2 my computer couldn't detect my device for some reason. It always failed to install the drivers and the "Troubleshoot connection issue" option in Kies did nothing. Every time I connected my device to the PC I got a "Device not recognized..." pop-up. I was able to get my PC to detect the phone but I had to do really strange things (strange as in I have no clue why it works) and it didn't always work.
What I did to get my PC to connect to my phone was:
1. Open settings
2. Go to USB options
3. Choose "Mount USB storage" (most likely not worded this way)
4. Connect my phone to the PC
5. Get a "Device not recognized" error
6. Go to developer options -> Enable USB debugging
7. Boom, it works. (but as I said not 100% of the time)
While doing all of this I had Kies running, otherwise the method doesn't yield anything.
I tried just enabling USB debugging and connecting the phone, but it didn't work that way. For some reason the only way to get it working was to mount the USB storage and enable USB debugging after that, all the while running Kies on my PC.
Shapeless said:
Running stock android (4.1.2) I did not experience the same problems, but I had other issues.
While on stock 4.1.2 my computer couldn't detect my device for some reason. It always failed to install the drivers and the "Troubleshoot connection issue" option in Kies did nothing. Every time I connected my device to the PC I got a "Device not recognized..." pop-up. I was able to get my PC to detect the phone but I had to do really strange things (strange as in I have no clue why it works) and it didn't always work.
What I did to get my PC to connect to my phone was:
1. Open settings
2. Go to USB options
3. Choose "Mount USB storage" (most likely not worded this way)
4. Connect my phone to the PC
5. Get a "Device not recognized" error
6. Go to developer options -> Enable USB debugging
7. Boom, it works. (but as I said not 100% of the time)
While doing all of this I had Kies running, otherwise the method doesn't yield anything.
I tried just enabling USB debugging and connecting the phone, but it didn't work that way. For some reason the only way to get it working was to mount the USB storage and enable USB debugging after that, all the while running Kies on my PC.
Click to expand...
Click to collapse
Currrently Im using Neat ROM for my GS2. I have kies totally uninstalled. I plugin my phone to the pc and it recogonized it. I have the USB debuggin set on. You can try to install another ROM tho, and make a full wip etc. I cant tell u that getting a new ROM will 100% solve your problem, but you can give it a try tho.
/Amiroslo
I have tried doing a full wipe and it doesn't help.
The only roms I have tried are stock 4.1.2 and MIUI.
I can't tell whether it's a Windows problem or a problem with my phone.
Try new stuff
Either
Try a new Rom, stock or aosp or aokp
update your usb drivers, just google and you will find the new one
Got a new cable. Worked.