Can't copy files from PC to Galaxy SII - Galaxy S II Q&A, Help & Troubleshooting

Hello xda users,
I'm having a really strange problem. When copying files from my PC to my phone (be it the internal storage or the SD card) the window that shows the transfer process just hangs and nothing happens. Example: see transferhang.png from attachments (sorry, can't post links yet)
After leaving it "copy" for a while I get this error:
see cannotcopy.png from attachments. (The error says: Cannot copy item: the device has either stopped responding or has been disconnected.)
I am running Windows 7. My Galaxy SII is rooted and I am running the MIUI rom. I have searched around and have found no working solution.
However, if I change the USB port from the front of the PC (USB 2.0) to the back (USB 3.0) I can transfer small files like photos but larger ones (like 150MB for example) hang up.
Copying files from the phone to the PC, however, works. I find this whole thing really strange.
If anyone has any idea as to how to fix this please tell me.

Did you try the same thing on another computer?
Did you try to change the use cable?
/Amiroslo

amiroslo said:
Did you try the same thing on another computer?
Did you try to change the use cable?
/Amiroslo
Click to expand...
Click to collapse
Tried it on another computer, same thing.
Haven't tried another cable, don't have one.

Did you face the same problem before the MIUI rom? Sometimes the ROM could cause the problem
/Amiroslo

Running stock android (4.1.2) I did not experience the same problems, but I had other issues.
While on stock 4.1.2 my computer couldn't detect my device for some reason. It always failed to install the drivers and the "Troubleshoot connection issue" option in Kies did nothing. Every time I connected my device to the PC I got a "Device not recognized..." pop-up. I was able to get my PC to detect the phone but I had to do really strange things (strange as in I have no clue why it works) and it didn't always work.
What I did to get my PC to connect to my phone was:
1. Open settings
2. Go to USB options
3. Choose "Mount USB storage" (most likely not worded this way)
4. Connect my phone to the PC
5. Get a "Device not recognized" error
6. Go to developer options -> Enable USB debugging
7. Boom, it works. (but as I said not 100% of the time)
While doing all of this I had Kies running, otherwise the method doesn't yield anything.
I tried just enabling USB debugging and connecting the phone, but it didn't work that way. For some reason the only way to get it working was to mount the USB storage and enable USB debugging after that, all the while running Kies on my PC.

Shapeless said:
Running stock android (4.1.2) I did not experience the same problems, but I had other issues.
While on stock 4.1.2 my computer couldn't detect my device for some reason. It always failed to install the drivers and the "Troubleshoot connection issue" option in Kies did nothing. Every time I connected my device to the PC I got a "Device not recognized..." pop-up. I was able to get my PC to detect the phone but I had to do really strange things (strange as in I have no clue why it works) and it didn't always work.
What I did to get my PC to connect to my phone was:
1. Open settings
2. Go to USB options
3. Choose "Mount USB storage" (most likely not worded this way)
4. Connect my phone to the PC
5. Get a "Device not recognized" error
6. Go to developer options -> Enable USB debugging
7. Boom, it works. (but as I said not 100% of the time)
While doing all of this I had Kies running, otherwise the method doesn't yield anything.
I tried just enabling USB debugging and connecting the phone, but it didn't work that way. For some reason the only way to get it working was to mount the USB storage and enable USB debugging after that, all the while running Kies on my PC.
Click to expand...
Click to collapse
Currrently Im using Neat ROM for my GS2. I have kies totally uninstalled. I plugin my phone to the pc and it recogonized it. I have the USB debuggin set on. You can try to install another ROM tho, and make a full wip etc. I cant tell u that getting a new ROM will 100% solve your problem, but you can give it a try tho.
/Amiroslo

I have tried doing a full wipe and it doesn't help.
The only roms I have tried are stock 4.1.2 and MIUI.
I can't tell whether it's a Windows problem or a problem with my phone.

Try new stuff
Either
Try a new Rom, stock or aosp or aokp
update your usb drivers, just google and you will find the new one

Got a new cable. Worked.

Related

Hero USB Connection Not Recognized

Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
fizzle101 said:
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
Click to expand...
Click to collapse
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Can you try booting in fastboot and tell me if that is recognized?
it still doesnt recognize it in fastboot
fc_Kuro said:
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Click to expand...
Click to collapse
i have tried that and it doesnt help
fizzle101 said:
i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message
Click to expand...
Click to collapse
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
ok i will give that a try
crk23 said:
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
Click to expand...
Click to collapse
that didnt work. o well i guess i am stock with the rom i have there.
fizzle101 said:
that didnt work. o well i guess i am stock with the rom i have there.
Click to expand...
Click to collapse
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
robocik said:
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
Click to expand...
Click to collapse
i have tried everything. changed the cable, used different pc but nothing works. i think is a hardware problem, something might be broken inside or something like that
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
baklap said:
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
Click to expand...
Click to collapse
No i havent and i gave up trying because i dnt think there is a fix for it. if yours is unrooted and the warranty is still valid you should consider returning it to HTC maybe they might replace it
got the same problem. Any solution so far ??
ddotpatel said:
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
Click to expand...
Click to collapse
Did you try that?..... You need to do the reboot PC/Laptop after uninstalling ALL HTC drivers! Then when you reboot PC, plug phone back in, should say "not recognised" again,... then follow BTDAG's guide. T'is definitely a driver issue!
tried flashing 3 roms, modaco, radug and now kimera... none working.
can connect in fastboot, it shows up in device manager as android 1.0
ive tried 3 different usb cables and 4 differet pcs, still there is no response on my phone !!!
using villian rom 10.0 rite now.
okay it boots up into fastboot and fastboot usb shows up on the screen in red,
BUT when i use the "adb devices" command in adb it doesnt show the device,
it is showing as android 1.0 in devices and printers (windows 7)
You need to use....
fastboot devices
....when your are in fastboot.
What happens when you go into your recovery, select "Toggle MS/USB" with USB connected to PC?
okay
fastboot devices command shows some serial number.
then i tried adb remount, it gave an error....
enabling usb-ms with cable attached gives no response
ok i think it might be USB driver like ddotpatel said but i am not sure.
i reinstalled my whole windows 7 to 32bit now instead of the 64bit version i was using before and today i just connected my hero to my PC and windows 7 did its thing and installed the drivers and finally my hero can mount the SD card in my PC again although i kept getting this can perform faster in USB 2.0 port or something like that i didn’t care as long as i can mount my SD card again.
now went into fastboot and used the fastboot device command and i could see my hero serial no. but when i try to flash the amonra recovery i got the permission error (i cant really remember). i tried flashing using the adb method but still no luck.
so i went to market and downloaded rom manager and used it to flash clockwork recovery and now i could boot to clockwork recovery.
from this recovery i can now flash any rom i want and although there are still a few more problems i am glad now that i can flash custom roms again.
the problem i can see so far but i can deal with is
1. i don’t think fastboot commands work even if the phone is detected.
2. SD card mounts at USB 1.1 speed. (i have tried different ports and cable but still the same thing and this is the ports i use for my N1, Desire and my other android phones with USB 2.0 speed)
PS: adb commands for pushing and removing apps is working.
Hope this can be helpful to those experiencing the same problem.
Instead of re-installing your entire OS just use usbdeview to remove the failing drivers.
Also remove any old HTC Sync installs and install the latest version.

[Q] is Kies absolutely necessary?

Ever since i installed and used kies to connect to my device via usb (somehow i got a samsung driver before that, that connected my device perfectly) it has been absolutely useless. i'm sure i'm doing something wrong with kies, but i am so frustrated with it i just want to abandon it all together.
I just flashed CM7
at the moment i'm trying drivers I got here ( http://drivers.softpedia.com/progDo...i777-USB-Driver-for-AT-T-Download-135411.html ) But when i connect my device and open up explorer... explorer just looks like its trying to scan/search something (With progress bar over the filepath bar at the top) but I can never get into the device, it ends up crashing a bunch of crap on my PC, i get frustrated and just rip my device off the USB. this happened with the driver above and kies. i tried both.
Debugging usb is off.
ALL i want to do is connect my phone to my PC like a normal USB stick.
I replied to your other one:
1) uninstall any samsung drivers you already have on your PC
2) reboot
3) install this:
http://www.mediafire.com/?bjrpaao3fb3klj8
4) reboot
5) profit!
You dont need Kies - I dont have it and it works just fine.
that url seems to be broken nyydynasty =/ looks like it took the '...' the wrong way
link has been fixed. try now.

[Q] Connection problems

So when i try to connect my galaxy to the computer nothing happens. i plug it in and it will start to charge but the phone will not have recognized the fact that it is connected to the computer and the computer doesnt even say "unrecognized device" how do i get the phone and omputer to recognize each other?
Did you install drivers for the phone? What operating system are you on?
yes i have. ive tried both osx and windows 7 and i have made sure to download teh drivers for each
Have you tried to connect it in usb debugging mode? (goto settings, applications, devlopment, check debugging mode?
(I dont know of it will help, but it would be the next thing I would try)
And try different usb ports. I have heard before that it can help.
yeah ive tried all of that it and still nothing, the switching usb ports too
Did you restart the computer after you installed drivers?
I would try installing Samsung Kies (from samsung website, GS2 support page). It also installs drivers and fixed a problem I had with connection.
If all these don't work, I don't know what to tell you. Sorry. I am sure someone here with more experience will be able to help.
yeah haha ive done all of these unfortunately and still nothing, thank you for you suggestions though
Kies had an update within the hour of New years (Pacific).
I discovered this morning that USB debugging mode MUST BE OFF for Kies to recognize and connect to the phone. I'm currently backing up my device in this mode right now.
"Kies Air" also works well, without having to worry about any USB issues.
"Droid Explorer" connects fine with debugging turned on. I have to wait until backup is complete to see if it works with debugging turned off.
I'm having USB port issues right now, so your mileage may vary.
Hope this helps.

[Q] USB Driver Installation Problems

I have tried multiple times to install the USB drivers for my Optimus T (LGP509TN) running CyanogenMod 7.1 (6.5.8). I've tried installing, uninstalling - tried using the LGmobile agent to install... 5 of the 7 install fine but the LGE Android Platform USB modem and the USB Mass Storage Device fail. (see attached image called "usb installation")
When I turn on USB tethering, another USB installation routine runs and fails. (see attached image called "after turning on USB tethering". In Device Manager, I get a bunch of exclamation marks. (see attached image called "Device Manager".
USB storage actually will work - but takes a long time to kick in - and often crashes. Same with USB tethering. I've tried numerous different USB cables so that's not an issue.
Although I have an LGP509TN, I'm not sure if I should be installing LG509 drivers or LGP500 (as I'm running CyanogenMod 7.1 for LGP500). I'm not sure if there actually is a difference between the two. I've tried both and get the same issue.
Any direction would be sincerely appreciated.
Thanks,
Dave
Hi ,
I am also finding same problem. installed cyanogenmod
I took back up in ROm manager but not in recovery mod.
LGE android USB Modem fails to install.
Rest things are installing and working fine.
Help me out if you have found the soultion.
For you what i suggest is.
1. uninstall LG united drivers through control panel.
2. Re install it and turn on USB Debugging mode in your phone and connect it.
Everything will get installed. But not sure of LGE Android USB MOdem. IF you get soultion let me know even
I've tried everything that's been suggested. I've tried many different versions of drivers. Uninstalled, reinstalled.... Sometimes I'm even getting the Blue Screen of Death on my laptop when trying to connect the phone using USB. Wireless tether continues to work flawlessly. It's simply the USB connection that doesn't seem to want to cooperate.
I'm starting to think it might be a hardware issue - except that everything else with the phone works perfectly. I'm also going to buy a couple of new USB cables to try to determine if it might be a faulty cable.
1. Turn on USB Debugging mode
2. Connect USB
3. Then drivers stopped installing, turn off USB Debugging mode, but do not disconnect usb cable.
4. It will install some drivers and says all OK
5. Turn on USB Debugging mode (do not disconnect usb cable), and all drivers will be installed.
This is my method, and it worked for me.
Thanks for the instructions. The challenge I face is that the 2 devices never complete. (See screenshot.) If I close the dialogue, it tells me of the failure. When I switch on USB Debugging, it doesn't connect.
snsd said:
Thanks for the instructions. The challenge I face is that the 2 devices never complete. (See screenshot.) If I close the dialogue, it tells me of the failure. When I switch on USB Debugging, it doesn't connect.
Click to expand...
Click to collapse
Experiencing similar problems with getting the USB drivers required for native tethering installed successfully. Running Windows 7. A walkthrough of clearing any existing drivers then reinstalling the proper ones might help. I've tried uninstalling via the control panel, system, devices area, but a complete purge/deletion of the drivers might be needed. Any pointers to a proven way to do so would be appreciated.
dude this happens to me week ago
first tell me are you running .32 kernals ??
if yes then flash it once aganin
or use .35 kernals it's best for cm7 series

[Q] Doesn't connect to PC

Hi, I have a Galaxy Player 4.0 that I rooted with SuperOneClick. It was working fine at first then a couple of weeks ago, I noticed that my PC no longer recognizes it as a device, it just charges when I plug it in. So, I looked around andn tried a few things:
Restarted it several times
Tried with all the different modes in USB settings
Tried with different cable
Tried with two other computers, a Mac Mini and a Win7 laptop
Tried to unroot, couldn't get that to work
Did a factory data reset
Nothing works. I can't remember anything I did since rooting that would cause this, except I installed the Samsung Kies driver on the PC. I can't remember if the USB mass storage was working after Kies. Does anyone have other ideas?
Bump. This is rather a big deal, as I cannot transfer files between my PC and Galaxy player in any way other than over WiFi, which does not work reliably. I don't have a microSD card adapter either.
You might want to check if anything related to samsung/android appears in the device manager. Alternatively, to use heimdall I use Zadig to switch from samsung's driver to libusb but it does show you everything connected to your computer via usb when you check the option to list all devices. You should try this with and without usb debuging enabled. If nothing shows up you know it id your player that is at fault.
Ben456 said:
You might want to check if anything related to samsung/android appears in the device manager. Alternatively, to use heimdall I use Zadig to switch from samsung's driver to libusb but it does show you everything connected to your computer via usb when you check the option to list all devices. You should try this with and without usb debuging enabled. If nothing shows up you know it id your player that is at fault.
Click to expand...
Click to collapse
Thanks,
The first time I plugged it in without USB debugging enabled nothing showed up, when I enabled USB debugging, in Zadig and Device manager there showed up an unknown device, trying to update driver in Device manager showed that it already had the best driver, and in zadig driver replacement failed. Now, when I plug it in, either with or without USB debugging enabled, nothing shows up anywhere. I have tried with other computers and other cables, and nothing works, so I am pretty sure it's the player. I am willing to to a complete factory system reset, but I don't know how.
InventiousTech said:
Hi, I have a Galaxy Player 4.0 that I rooted with SuperOneClick. It was working fine at first then a couple of weeks ago, I noticed that my PC no longer recognizes it as a device, it just charges when I plug it in. So, I looked around andn tried a few things:
Restarted it several times
Tried with all the different modes in USB settings
Tried with different cable
Tried with two other computers, a Mac Mini and a Win7 laptop
Tried to unroot, couldn't get that to work
Did a factory data reset
Nothing works. I can't remember anything I did since rooting that would cause this, except I installed the Samsung Kies driver on the PC. I can't remember if the USB mass storage was working after Kies. Does anyone have other ideas?
Click to expand...
Click to collapse
I'm having the same problem with my rooted 5.0. Although it's not a huge problem for me (I use dropbox for file syncing) I would love to sort this out, let me know if your factory reset works!
You can find it in the Privacy section of the settings menu.
InventiousTech said:
Thanks,
The first time I plugged it in without USB debugging enabled nothing showed up, when I enabled USB debugging, in Zadig and Device manager there showed up an unknown device, trying to update driver in Device manager showed that it already had the best driver, and in zadig driver replacement failed. Now, when I plug it in, either with or without USB debugging enabled, nothing shows up anywhere. I have tried with other computers and other cables, and nothing works, so I am pretty sure it's the player. I am willing to to a complete factory system reset, but I don't know how.
Click to expand...
Click to collapse
I suspect you have a faulty usb connector on your device, but it doesn't hurt to do a factory reset. But you might want to backup your data first Did you try to jerk the usb cable in your player? A loose/broken connector would explain all your problems. Even if it is a software problem, I can't see how to flash your device with the original firmware since you don't have a sdcard & usb doesn't work...
Btw, I was referring to zadig only to show the devices attached to your computer, not to change the driver!
Ben456 said:
I suspect you have a faulty usb connector on your device, but it doesn't hurt to do a factory reset. But you might want to backup your data first Did you try to jerk the usb cable in your player? A loose/broken connector would explain all your problems. Even if it is a software problem, I can't see how to flash your device with the original firmware since you don't have a sdcard & usb doesn't work...
Btw, I was referring to zadig only to show the devices attached to your computer, not to change the driver!
Click to expand...
Click to collapse
Thanks, I only tried to change the driver because it showed no driver already installed. I have a bit of electronics background so I may crack it open and take a look at the connector. I already tried the factory reset in the privacy menu, but that only wipes data apparently, not the system. I do have an sd card, I just don't have an adapter to the PC.
EDIT: After wiggling the cable around a bit, it showed the USB icon in the status bar, so I clicked connect USB mass storage, but the computer still showed a badly installed driver and then after some more wiggling the icon disappeared, so I am pretty sure it's a problem with the connector. BTW, how would I flash the stock firmware to unroot?

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