Hi,
I've been trying to upgrade my Hero to the latest ROM from Orange UK but have run into problems...
I've tried as many solutions posted on the web as possible but to no avail...I'm starting to think I've got a dud phone.
I'm running Vista SP2 32bit...downloaded Sync and Drivers from HTC website. When plugged into PC it says something like USB device has malfunctioned and is not recognised.
An icon appears in notification bar saying HTC sync, but when clicked it says HTC sync cannot be found on your computer.
It appears in device manager as "Unknown Device" and if I try to update the software to the HTC drivers it has an error and says make sure it's designed for windows 32 bit or something along those lines.
I've tried on 4 different PC's with 5 different cables, all to no avail with the same outcome.
I've used a friends HTC (not Hero but runs android) and that was recognised straight away.
Am I missing something or am I right in thinking the phone is buggered and I need a warranty claim or something?
Many thanks for any help!
Forgot to mention - is there any way to update the ROM not through a PC? For example can I put it on the SD card then transfer across?
Thanks
Does it make a difference when you have USB debugging activated?
Settings --> Applications --> Development --> USB debugging.
Unfortunately not, I've tried it both on and off!
00bygrees said:
Forgot to mention - is there any way to update the ROM not through a PC? For example can I put it on the SD card then transfer across?
Thanks
Click to expand...
Click to collapse
Follow BTDAG's guide linked in my signature. Download flashrec and amon-ra recovery, put onto SD and see if you can install.
This doesn't solve your original issue though, but will allow you to flash custom ROM's.
Related
Hellol everyone, i have read thru the forums and i still have not gotten the answer i was looking for. I am trying to download android sdk.
I can install it and all, but once i click the SDK manager, a black cmd prompt pops up and then vanishes. Also i cant install a drive for my erissince everytime i try to locate the file (and i do), it says that it couldnt locate the folder.
I have read thru the website's guide and installed jdk. Im on a 32bit Vista. Droid eris phone.
ilikeyoumore said:
Hellol everyone, i have read thru the forums and i still have not gotten the answer i was looking for. I am trying to download android sdk.
I can install it and all, but once i click the SDK manager, a black cmd prompt pops up and then vanishes. Also i cant install a drive for my erissince everytime i try to locate the file (and i do), it says that it couldnt locate the folder.
I have read thru the website's guide and installed jdk. Im on a 32bit Vista. Droid eris phone.
Click to expand...
Click to collapse
What do you mean, you can't install a drive? Do you mean you can't mount the SD card? Have you tried installing HTC Sync for the Eris from HTC's website? I know the SDK is supposed to have the drivers necessary, too, but just a thought.
After the Command Prompt vanishes, can you use the SDK Manager then? Have you selected any Available Packages to download and install from the SDK (if you need anything besides the tools).
Also, I see that they changed the organization of the SDK sub-folders as of v8. aapt.exe and adb.exe, and some other files are now in the platform-tools sub-folder now instead of the tools sub-folder.
roirraW "edor" ehT said:
What do you mean, you can't install a drive? Do you mean you can't mount the SD card? Have you tried installing HTC Sync for the Eris from HTC's website? I know the SDK is supposed to have the drivers necessary, too, but just a thought.
After the Command Prompt vanishes, can you use the SDK Manager then? Have you selected any Available Packages to download and install from the SDK (if you need anything besides the tools).
Also, I see that they changed the organization of the SDK sub-folders as of v8. aapt.exe and adb.exe, and some other files are now in the platform-tools sub-folder now instead of the tools sub-folder.
Click to expand...
Click to collapse
I can mount it, but every time i plug it in, it asks me to install a drive. I have tried to direct it to the sdk folder but it wont connect. I have also tried HTC sync and i cant get the drivers intalled either becuase it wont recognize my phone.
After the cmd promt vanishes nothgin happens; its like i didn't click it at all.
No, i have not installed any additional packages. By the way, i do not have a platform-tools folder, just add-ons, platforms, tools, sdk manager(which doesn't work), read me and uninstall.
ilikeyoumore said:
I can mount it, but every time i plug it in, it asks me to install a drive. I have tried to direct it to the sdk folder but it wont connect. I have also tried HTC sync and i cant get the drivers intalled either becuase it wont recognize my phone.
After the cmd promt vanishes nothgin happens; its like i didn't click it at all.
No, i have not installed any additional packages. By the way, i do not have a platform-tools folder, just add-ons, platforms, tools, sdk manager(which doesn't work), read me and uninstall.
Click to expand...
Click to collapse
Well let's take one step at a time. I'm concerned that you say you can't get HTC Sync's drivers to install. Are you sure you've tried the right one (meant for the Eris)? It should be version 2.0.33 and apparently it's dated 4/23/2010. Download it again from the link on this page http://www.htc.com/us/support/droid-eris-verizon/downloads/, unplug your phone, install HTC Sync completely, then plug your phone in. Wait for Windows to install all the drivers, it may take a few minutes to finish.
What method are you trying to use to mount your SD card to the computer? Meaning, are you using the official method from the phone to mount it from the notifications menu, for instance, and which dismounts the SD card from the phone as long as it's mounted to the computer?
Does everything else in Windows Vista work right? Are you able to plug USB flash drives and/or external hard drives in and have them work?
I forget the circumstances, but in the past (not right now), maybe when I'm not using my phone for tethering, Windows gave me a drive letter for my phone as long as it was plugged in, even when I didn't choose to mount the SD card. Trying to view the contents of the drive letter results in an error until you actually tell the phone to mount the SD card as USB storage.
roirraW "edor" ehT said:
Well let's take one step at a time. I'm concerned that you say you can't get HTC Sync's drivers to install. Are you sure you've tried the right one (meant for the Eris)? It should be version 2.0.33 and apparently it's dated 4/23/2010. Download it again from the link on this page http://www.htc.com/us/support/droid-eris-verizon/downloads/, unplug your phone, install HTC Sync completely, then plug your phone in. Wait for Windows to install all the drivers, it may take a few minutes to finish.
Click to expand...
Click to collapse
Done, nothing much happened. when i open HTC sync it says disconnected and i cannot find my phone for phone monitor options, nor sync (it's plugged in).
roirraW "edor" ehT said:
What method are you trying to use to mount your SD card to the computer? Meaning, are you using the official method from the phone to mount it from the notifications menu, for instance, and which dismounts the SD card from the phone as long as it's mounted to the computer?
Click to expand...
Click to collapse
Yes the notification method. I use the same method to dismount it. I have KaosFroyo v38 ROM.
roirraW "edor" ehT said:
Does everything else in Windows Vista work right? Are you able to plug USB flash drives and/or external hard drives in and have them work?
Click to expand...
Click to collapse
Yes, everything works fine.
roirraW "edor" ehT said:
I forget the circumstances, but in the past (not right now), maybe when I'm not using my phone for tethering, Windows gave me a drive letter for my phone as long as it was plugged in, even when I didn't choose to mount the SD card. Trying to view the contents of the drive letter results in an error until you actually tell the phone to mount the SD card as USB storage.
Click to expand...
Click to collapse
wut?
ilikeyoumore said:
Done, nothing much happened. when i open HTC sync it says disconnected and i cannot find my phone for phone monitor options, nor sync (it's plugged in).
Click to expand...
Click to collapse
If you're trying to actually use HTC Sync to sync (not just for the drivers), you have to be running a stock ROM like xtrSENSE, xtrROM or others. Or a Sense-based Froyo ROM, but those aren't really ready for day to day use yet.
Then when you plug your phone in you get three options instead of two:
1. Charge only
2. Mount USB
3. HTC Sync
And it has to be in HTC Sync mode for the HTC Sync program to see it.
Yes the notification method. I use the same method to dismount it. I have KaosFroyo v38 ROM.
Click to expand...
Click to collapse
Have you tried rebooting both the phone and the computer (with the phone disconnected)? Only reconnect it after both are fully loaded.
wut?
Click to expand...
Click to collapse
In other words, with some ROMs when I plug my phone into my USB cable on my computer, the computer immediately shows a drive letter for it. It won't be accessible, though, until I choose the mount USB option on the phone.
There are other alternatives for mounting the SD card through USB, maybe you should try them.
There's a widget on the market that isn't free called Dual Mount SD. Personally I use it, it allows mounting the SD card without dismounting it from the phone. Given the problems you're having, though, perhaps this wouldn't work for you either.
There's a free program called QtADB you can find a link to in a thread on here. Google for QtADB XDA and you'll find it, and it'll link to the website for the program. You can even set it up to do this wirelessly if you have a wireless network/router. When I had real internet (not tethering like now) I tried it and it worked great. It uses something free called Wireless ADB or something like that.
You can do many things with this program, and you have to have the Android SDK installed to use it, but you can see what's on the SD card and copy files to and from it with it.
The only other alternative would be to use a Micro SD card to USB adapter, but then you'd have to turn your phone off every time you want to access you SD card on your computer.
I use DropBox (free) to upload files from my computer and download them to my phone all the time.
When I plug USB cable in my win64 device manager recognises the usb connection as "SAMSUNG Mobile USB Composite Device"
Kies automatically starts.
but Kies does not does not connect to my phone
nor does my phone show in "My computer"
If I enter storage mode then I can access SD card and external card.
of significant note is I recently did a full format and installed Check's Dark Knight Edition Rom (but I can't post there due to newb restrictions).
I have tried to reinstall drivers using Kies but that hasn't worked.
I have deleted the drivers from PC using device manager and allowed windows to reinstall them.
any help is greatly appreciated, thank you
I get no error messages
I've tried connecting with debug mode... it installs drivers but still computer doesn't recognise phone.
Still phone appears connected in device manager.
You have to close all open programs on your phone and return it to the home page. Until you do this your phone will not connect. You should then see a Usb Plug on your screen. It should then say Initializing and then connected. Then you should see it in My Computer and get into you phones files though there too.
Hope this Helps......
Thanks.. but I know about that and it isn't that.. also.. since installing LiteningRom this has not been necessary... but good call thank you.
I've tried to connect on a different computer and was unable to connect to that.. so possibly an issue with the phone?
Could it be that you have activated the "USB debugging" mode under settings->applications->development?
So I install Cognition S2 ROM and it works fine!
Alchemius said:
Could it be that you have activated the "USB debugging" mode under settings->applications->development?
Click to expand...
Click to collapse
Nope not that.. I had turned debugging USB on and off a number of times in the hope it would do something.. but nope
Just to test this out...
I reinstall Check's Dark Knight Edition Rom and once again I cannot connect to my computer...
I will remove this rom, factory rest and install something else
I have noticed.. 2 extra drives appear in "my Computer"... I can't access them but they appear when I plug in my phone.. and disappear when I remove it
so clearly my external and internal cards phone SD cards are not being recognised correctly when using Check's Dark Knight Edition Rom...
any ideas?
and yes I have removed, deleted drivers numerous times... installed via Kies installed via auto Windows
ok... installed Cognition S2 ROM and connected to computer... it the phone says MPT - initialisation then MPT- connection it didn't say this with dark rom!
For anyone else having this issue, it seems to be related to MTP. MTP is present in cognition, and removed from Check's rom, you can easily add this back in to make it work.
I've done a search for this with the intention of reinstalling it..
but I cannot find anything... maybe my search is off or I'm not using the correct keyword.. any help here would be great.
Also.. as this seems to be removed from a number of ROMs I have a further question.. what is the alternative?
Thanks
http://db.tt/xtrm0i0
Copy and paste file into system/app and change permissions.
Sent from my GT-I9100 using XDA App
Thanks.. but still what do ppl use to back up their phones? if they haven't got this installed?
Dizzee, I had the exact same problem as yours and solved it my removing "USB debugging" in settings, as Alchemius mentioned previously. Can you double check you've done this.
Hi all,
I have an Aria running CM 7.2
I have a PC with Win XP SP3 where I am not able to connect my Aria because of lack of drivers.
I don't want to download and install HTC sync (pay-per-use plan).
Is there a standalone driver pack for Aria which I can use for:
ADB: VID_0BB4&PID_0C92&MI_01
Android Phone: VID_0BB4&PID_0C92&MI_00
Also there are other hardware IDs which I don't have right now, like fastboot etc.
I searched the internet and could not find any helpful drivers.
Can anyone help regarding this?
You can get the drivers here:
http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe
File size: 13.1 MB
Thanks for the above. I installed it.
But I still get error messages saying hardware not recognized.
The (new!) hardware IDs are:
Without ADB
Android Phone : VID_0BB4&PID_0FF9
With ADB
Mass Storage : VID_0BB4&PID_0C92&MI_00
and still cannot connect the phone.
I tried specifying the path to the actual drivers in the HTC program folder, but no help.
Any solutions?
plade said:
Thanks for the above. I installed it.
But I still get error messages saying hardware not recognized.
The (new!) hardware IDs are:
Without ADB
Android Phone : VID_0BB4&PID_0FF9
With ADB
Mass Storage : VID_0BB4&PID_0C92&MI_00
and still cannot connect the phone.
I tried specifying the path to the actual drivers in the HTC program folder, but no help.
Any solutions?
Click to expand...
Click to collapse
I tested my Aria with an old PC and it worked. Try installing the latest version of HTC Sync: http://dl3.htc.com/application/sync/htc_sync_3.0.5617_us.exe.
Can you explain how you are attempting to connect the phone? Are you just trying to use the RUU? Are you trying to use adb?
The drivers I linked to should allow you to do both.
Here's what I did.
I tried to connect the phone (normal working condition running CM7) without any drivers installed.
The missing hardware IDs were the ones in the first post.
Then I tried to install the drivers from the link.
The installer did not work, some trouble with the MSI Package.
I went to temp folder and ran the MSI package by itself. This time it ran.
Then when I tried to connect the phone (running, with ADB on), it detected drivers like Android Phone, USB Composite Device, ADB.
But got stuck when Mass Storage was to be installed. Threw a 'new hardware found' window at me.
I disconnected and connected without ADB this time.
This time it got stuck on Android Phone.
Can you verify the file's MD5 sum? It should be:
HTCDriver3.0.0.007.exe
f60771a86c4ad69c8c9c1d158e60e850
I'm not sure what else could be the issue unless some old drivers are interfering or something.
drumist said:
Can you verify the file's MD5 sum? It should be:
HTCDriver3.0.0.007.exe
f60771a86c4ad69c8c9c1d158e60e850
I'm not sure what else could be the issue unless some old drivers are interfering or something.
Click to expand...
Click to collapse
Well the MD5 is all good. Probably the machine is messed up.
Other USB devices do work though, without a problem.
Anyway, this is only a spare machine. Just was wondering why it would not work here. I might try installing HTC Sync later, but I highly doubt it will work.
Thanks a lot for the help.
Anyone else having a problem with tablet not showing up on computer after ICS. Updated the tablet with Allinone version 4 without any problem but now i need to shift some pictures onto the computer. When i plug in the tablet nothing happens on either the pc or the tablet. Ive used 2 different cables and used 2 different computers but nothing shows up. Debug is on. As far as im aware this has only happened after the ICS rooted update.
I thought that by transferring the pictures over to the sd card would at least sort that out but now i read and tried that external card is being read as "read only". So cant transfer the pictures to sd card and computer not recognising the tablet, now what?
Any advise?
D.
diddy64 said:
Anyone else having a problem with tablet not showing up on computer after ICS. Updated the tablet with Allinone version 4 without any problem but now i need to shift some pictures onto the computer. When i plug in the tablet nothing happens on either the pc or the tablet. Ive used 2 different cables and used 2 different computers but nothing shows up. Debug is on. As far as im aware this has only happened after the ICS rooted update. I thought that by transferring the pictures over to the sd card would at least sort that out but now i read and tried that external card is being read as "read only". So cant transfer the pictures to sd card and computer not recognising the tablet, now what?
Any advise?
D.
Click to expand...
Click to collapse
Your computer not recognizing your tablet sounds like an ADB driver problem, so you may have to reinstall the drivers. Condi's AIO Tweaks and Mods submenu items 12 and 11 will solve your problems with sdcard and sdcard2 write permissions and USB Mass Storage support so your computer can access your tablet's memory. Searching the forum about these problems will provide you with additional information on how to deal with them as they have been discussed several times.
Thanks for the reply. Its been so long since i initially setup the tablet. Correct me if I am wrong but when the tablet is connected to the computer the tablet should show up as sony s tablet, is that when the drivers need to be installed. Ive a shocking memory. Im starting to panic as ive documents that I have done in collage. Without the sd card transfering data to extenal in knackered.
So, if I plug the tablet in and NOTHING shows up either on tablet or pc, does that mean that the drivers need to be reinstalled?
diddy64 said:
So, if I plug the tablet in and NOTHING shows up either on tablet or pc, does that mean that the drivers need to be reinstalled?
Click to expand...
Click to collapse
Reinstalling the drivers is what other people have had to do to solve the problem you seem to have. For example, read this thread: ADB Issues after ICS update?
Thanks for your time and effort. I have seen this post when i was searchings for answers. Problem is that NOTHING happens when i plug the sony into the computer. Tablet does not acknowledge that debugging is available through the usb even though it is ticked on the tablet. The computer shows nothing either as the tablet has not got into communicating through usb. So to uninstall the drivers will be impossible until the pc recognises the tablet.
diddy64 said:
Thanks for your time and effort. I have seen this post when i was searchings for answers. Problem is that NOTHING happens when i plug the sony into the computer. Tablet does not acknowledge that debugging is available through the usb even though it is ticked on the tablet. The computer shows nothing either as the tablet has not got into communicating through usb. So to uninstall the drivers will be impossible until the pc recognises the tablet.
Click to expand...
Click to collapse
The computer is probably not recognizing or listing the tablet because the device drivers are borked. In Microsoft Windows, you can uninstall unlisted (unrecognized) devices by going into Device Manager, selecting "View" from the standard menu, selecting "Show hidden devices" (which should cause unlisted/unrecognized device names to be listed), then right-clicking on the device's name and selecting "Uninstall". After uninstalling the device, select "Action" from the standard menu, then select "Scan for hardware changes" to cause the computer to detect the tablet and prompt you to install the device drivers.
Hi,
I have S2 and for months i backup and sync my phone via kies to my outlook. One day I update the kies software on my computer, and since then kies on my computer doesn’t work properly.
Regardless if the phone connect to the computer or not, it doesn’t show any icons in the program window and the menu options are block except the help option, see the photo.
I tried to remove and reinstall software, even remove it from the registry, waited for new upgrades, downgrade to previous version that work well on my computer, tried to upgrade java and reinstall Silverlight but nothing fix it.
I have windows 7 64bit and Kies_2.3.3.12085_7_5 version.
What else should I do??
Thanks in advance
techpda said:
Hi,
I have S2 and for months i backup and sync my phone via kies to my outlook. One day I update the kies software on my computer, and since then kies on my computer doesn’t work properly.
Regardless if the phone connect to the computer or not, it doesn’t show any icons in the program window and the menu options are block except the help option, see the photo.
I tried to remove and reinstall software, even remove it from the registry, waited for new upgrades, downgrade to previous version that work well on my computer, tried to upgrade java and reinstall Silverlight but nothing fix it.
I have windows 7 64bit and Kies_2.3.3.12085_7_5 version.
What else should I do??
Thanks in advance
Click to expand...
Click to collapse
Does your phone get detected by Windows (not Kies), i.e. can you access files on the phone using the Windows explorer?
fxrb said:
Does your phone get detected by Windows (not Kies), i.e. can you access files on the phone using the Windows explorer?
Click to expand...
Click to collapse
yes i can import and export files from my computer to the phone via the explorer.
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
anybody??
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
are you using any custom rom??? When I first rooted my SG2 and started using custom rom..I can't use kies anymore...try AirDroid
HTML:
https://play.google.com/store/apps/details?id=com.sand.airdroid&hl=en
it works for me...hope it helps
Try changing cable or USB Ports.. Since i bought i9100 my kies never recognized my device... But who cares when odin's here...
If problem not solving then maybe rom problem...
Gkto settings - - About and post screenshot
Peace
Hit Thanks & It will Disappear
Sent from S II Running Fully Modified Official ICS 4.0.4
Next Device: Upcoming Nexus
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
Therefore USB cable, port and driver are most likely working fine. Did you try from another PC, i.e. an entirely different installation of Kies on another machine?
fxrb said:
Therefore USB cable, port and driver are most likely working fine. Did you try from another PC, i.e. an entirely different installation of Kies on another machine?
Click to expand...
Click to collapse
You are right; I don’t think it related to the phone because even after new Kies installation from scratch without connecting the phone, I get at the startup window the same problem (no icons on the home window and disable options).
On another PC its work well but I need it to work well with my workstation PC at work to sync meeting & etc.
What can I change in my computer that might affect it? After all it did work well in past.
Is that so complicated issue? maybe you can refer me to another place that can handle this.
techpda said:
Is that so complicated issue? maybe you can refer me to another place that can handle this.
Click to expand...
Click to collapse
I do not know how complicated the issue is. If I knew the solution I would have posted it, believe me. I tried in vain to reproduce the error you are facing.
I also do not know any better place then XDA to seek for help, but you could try to talk Samsung directly. Sorry but I'm out of ideas
Try this (KIES SGS2 connection working)
I had a big problem with getting my SGS 2 connecting to KIES. I've got repeatedly "Cannot start service ont the device" or "device not detected".
Then I tried several combinations, like:
a. connecting the phone with the SIM and SD card,
b. connecting with SIM w/o SD
c. w/o SIM and with SD
d. w/o SIM and w/o SD
Apparently KIES started to recognize my phone when SIM card was not present (as in c and d). Then I tried to connect the phone with the SIM and SD card in but the SIM was not initilized (i.e. I wasn't entering PIN). KIES recognized the phone and then I was enetring the PIN.
Everuthing worked.
I hope this helps
p