In my home I get horrible 3g speeds. So bad I have to use wifi. Where I work (outside) I get terrible service and bad 3g speeds. I called Sprint about this issue and was told that area has good (not great) but good coverage. They told me to bring the phone in to have it looked at. I know its not the phone because this was the same with my Hero. I just want to know what my options are. I honestly feel like they should put a discount on my bill or give me unlimited roaming. This is a very bad problem. I drop calls like its going out of style and 3g isnt even an option. As for 4g, nothing at all. This has been going on for a while and Im really getting fed up. Any ideas?
We are all in the same boat.
As soon as we get a radio update.
Pardon my ignorance because I'm not sure how it works or what hardware you need, but the Sprint Airave signal booster is supposed to work great. A friend of mine works at Sprint and was telling me that evidently it plugs into your wireless router??? and goes for around $100 bucks but he swears that he's getting full bars throughout his entire house including the basement. Might at least help while at home...
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
i have the airave and it does work great, call sprint complain about the service and they should give you one for free
ubcwigwam said:
and goes for around $100 bucks
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This one? Its $50 at Amazon:
http://www.amazon.com/Sprint-Airave/dp/B0035TLZ3O
Called Sprint about this and the guy said Sprint charges a $36 activation fee for this type of unit. Also supposedly it does use your minutes on your plan, and you can pay an additional $10 a month to get unlimited minutes while connected to the Airave
EVOLICIOUS said:
i have the airave and it does work great, call sprint complain about the service and they should give you one for free
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I've heard of a bunch of people getting free airaves for having poor signal at home. Is it true that it only works for voice, though, not 3g? I can make and receive calls ok, but the 3g and 4g signals at my house are awful. And they have been for over a year. They were bad on my OG Evo. I just would like to be able to surf the net on my phone. Or, even, tether occasionally, if we loose power to the main network. Thanks.
EniGmA1987 said:
This one? Its $50 at Amazon:
http://www.amazon.com/Sprint-Airave/dp/B0035TLZ3O
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i have had the airave since it was in existance. i was actually a tester for them before they went public. the one you linked it the old model 1X. the one you want is http://www.cnet.com/8301-17918_1-20014429-85.html
it is 3G capable. all and all a way better unit. if you call up explain your situation. for me what actually got me one many yrs ago was basically the truth. told them i am in a on cal field. i need my cell to ring when i am called no tgo to voicemail. if they could not provide me a way to fix it. i simply was going elsewhere. then i was offered to test a new device. ended up being the first airave. back then device was free and 4.99 a month which i was credited every month so was essentially free to me. now on the new one it is actually free per month 0 dollars. as long as you qualify.
its sprinnnnnt
Its definitely Sprint.. my company works with Sprint, and although they havn't said it was their problem, they are asking for all reports in our buildings of radio errors (network failure, data failure, can't make calls, text's come in with timestamp 4-5 minutes before the time they came in).
I personally thought it was the 3D, b/c I had a OG the day before and everything was fine, then I get to work and can't make calls with full signal. We have the sprint antanae's throughout our building, so something is up. It seems to only effect me at work though -- which is pleasantly located beneath the jet base flight path.
smarcin said:
I've heard of a bunch of people getting free airaves for having poor signal at home. Is it true that it only works for voice, though, not 3g? I can make and receive calls ok, but the 3g and 4g signals at my house are awful. And they have been for over a year. They were bad on my OG Evo. I just would like to be able to surf the net on my phone. Or, even, tether occasionally, if we loose power to the main network. Thanks.
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If you get the Airvana which is the second version of the Airave, you will get 3G as well. I've had it ever since I had my first EVO. I'm in a great coverage area but for some reason, I don't get any signal in my apartment or about a 1/2 block in either direction from my apartment.
The Airave works great. Whether or not you can get one free (normally $99 + $5 per month) depends on your situation and if you convince them its the right thing to do. I had to talk to 4 supervisors and a manager before they agreed to give it to me for free.
I got an Airave for free, just dialed 611 and talked to a rep, said I had to stand by a window or go outside to avoid dropping calls. Didn't have a problem getting one, the rep agreed that would solve the issue. Works wonders in the house.
Sent from my PG86100 using Tapatalk
spencer88 said:
I got an Airave for free, just dialed 611 and talked to a rep, said I had to stand by a window or go outside to avoid dropping calls. Didn't have a problem getting one, the rep agreed that would solve the issue. Works wonders in the house.
Sent from my PG86100 using Tapatalk
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Kinda sad that you need a airave or to go outside just to make a phone call. Did you tell sprint its 2011 ?
1. Yes there's a huge issue in terms of 3G speeds that have been going on since the Evo came out. There are more users on their network but they haven't expanded it. I took the issue so far that I was talking to people "From the Office of Dan Hesse" (Yes, I'm serious. I still have the voicemails and emails). It took them a while to go from "It might be your phone" to "OK, it's probably not your phone" to "The network in your area is crowded" to "Ok the network is overloaded everywhere". They promised me it would be fixed by May (this was going on since this past January). I used to get 1.5 Mbps 3G speeds and 15 (YES 15) Mbps 4G speeds, but now I'm lucky if I hit 500 Kbps on 3G and 4 Mbps on 4G.
And yes, they will send you an Airave. My internet bandwidth wasn't enough to support my Vonage VOIP modem and the Airave, so I put it aside. What they don't tell you is that if you don't use it for 3 months, you have to send it back or you owe them $200 (or $150, I forgot). You can always ask for it again later, but it's kind of grimy they don't tell you that. I got a surprise phone call about it. The good thing about the Airave is that after it's on your account, you can make it so that anyone can use it or you can limit it to certain phone numbers (like you and your family, for example). It does 5 calls at once tops. The BAD thing about it is that it will use your pool of minutes even if your calling a mobile number (free mobile to mobile doesn't apply).
And yes it does 3G. I HATE this about Sprint, but they're the cheapest carrier, which is why I put up with them. Also I just applied for a job with them; just waiting for the paperwork to go through on their end.
The alternative to the Airave is to download an app called Roam Control from the Market. Yeah it's like $4 but you don't need root to use it on the 3D. It lets you force roaming. But beware:
Sprint's roaming rule is this: If more than half the total minutes you use in a billing cycle are roaming minutes, for 3 months in a row, you'll get a warning letter in the mail. Do it again and they'll terminate you. Data I'm not sure, but being more expensive to them than voice, I'm gonna say don't go crazy. Also when you roam, even though it says 3G, you're on 1x.
I have thought about asking for an Airave, just havent gotten around to it. As for roaming, what people need to understand is that it really isnt free. When you roam mobile to mobile (which normally is free), eventually they start using your anytime minutes. When I had my Hero (rooted) I was able to set it to roam all the time, and I was on the phone a good 2 hours a day. Next thing I know, I had a $600 phone bill. I was told that if you use it excessively, they start to use your anytime minutes. I thought this was retarded since just about every call one makes, is to another mobile phone. I really just want them to give me unlimited roaming and Ill be set. Gonna give them a call eithher today or tomorrow and see what can be done. Airave will help me at home, but not on the road.
The Airave does have 3G but really, what's the point? It hooks to your internet router which probably has WiFi anyway so you might as well just connect via WiFi. We checked the 3G speeds on the Airave and got about 600/900. Connected to the same WiFi router, you get 17,000 and 2,000.
Mike
mikeyxda said:
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
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Just a tid-bit about roaming. Yes, it's free to roam, but I sometimes get stuck between a rock and a hard place with signal where it picks up the most faint Sprint signal, which is so weak that nothing works, but enough to not roam to VZ's network. Not much you can do about that if that happens to you.
What I just got, but haven't spent much time with yet is RoamControl (paid app in market). It allows you to force roaming and works without root on the Evo 3D. Though, I do want to say word of warning that Sprint can drop you from their service all together if you abuse the roaming. Not sure what the rules are about it, but word of warning.
mikeyxda said:
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
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Click to collapse
What did you change in the settings? I've been looking to make the roaming popup go away, but I couldn't get it to go away on my OG Evo either...
ubcwigwam said:
Pardon my ignorance because I'm not sure how it works or what hardware you need, but the Sprint Airave signal booster is supposed to work great. A friend of mine works at Sprint and was telling me that evidently it plugs into your wireless router??? and goes for around $100 bucks but he swears that he's getting full bars throughout his entire house including the basement. Might at least help while at home...
Click to expand...
Click to collapse
The Airave broadcasts it's own CDMA signal, and connects to your internet connection to route calls. If you call Sprint and complain about coverage, they'll usually give you an Airave for free with free service. I've got one (Airvana w/3G), and it works excellent.
mikeyxda said:
BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
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no problem with brain cancer either i bet
Ryan00 said:
Kinda sad that you need a airave or to go outside just to make a phone call. Did you tell sprint its 2011 ?
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We get coverage in the house, but it's a low signal with the occasional dropped call. The airave assures that we don't have any dropped calls.
Sent from my PG86100 using Tapatalk
Lately I have noticed my phone going into roaming mode a lot. Sitting in my house today it went into roam. I live in town and get a good 4G signal when I turn it on. I should not be roaming. Here and there running around town I go into roaming too. If I try to make a call it tells me welcome to Verizon this account can not ne authenticated. it won't let me make a call. Now I know we roam on verizons towers but if i can't make a call when i actually need to because I am roaming I am gonna be pissed. If i try to send a text it gives me an error 64 as well. I have been rooted for about a month or longer and just started having problems.
My thought is it is some sort of security thing sprint has been doing to crack down on rooted devices that are forced to roam. I am not forcing mine into roam and have no intention to. Is there any suggestions I can try to keep from going into roam so much.
I live around Austin tx. Anyone else notice more roaming lately?
Sent from my PG86100 using XDA App
I had the same exact problem and searched for a solution for months. Call sprint, ignore everything they try to do to fix it and request an hlr refresh (or reload, reset, etc....). It's the only solution I found and is very easy provided you get the right rep. I've also heard its easier doing this over sprint chat on their website. Hope this helps!
There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.
I know there are a few towers down in my area because of the storm. Sprint is taking their sweet time fixing them as well. I called a few times to submit a ticket and they always say they will call me back within 24-72 hours and never do. I always have to call back. Really bad customer service if you ask me! Sprint's network right now is a joke! It can't compare to Verizon or ATT in my area.
oohaylima said:
There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.
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What area are u in and which one worked best for u
Sent from my PG86100 using XDA App
I live in Fort Leonard Wood. 1115 worked best for me.
I have been having this problem as well. After about 2 weeks of constant phone calls to Sprint, multiple CHLR resets, and even an exhange, the new 1 does the same thing. It will work for a few days, then I'll go into a roaming area, and whamo, the Verizon lady tells me my phone cannot be authenticated! Funny thing is my original 4G, never roams in these areas, and when it does, it roams perfectly well...
I have been happily using my UK version of the Galaxy S2 on AT&T for over a month. But I have a weird problem that AT&T claims is because I have a UK phone.
I live in an area with very few cell towers. When something goes wrong with one of those towers and AT&T says it is in degraded status, my phone continues to connect to that tower just because it is the strongest signal. AT&T claims that they send updates to our phones which would prevent connecting to a degraded tower. They also tell m that because I didn't purchase my phone thru AT&T and it is a UK phone, they can't send me those updates and therefore, my problem continues.
Has anyone else seen this issue or have a workaround? Is AT&T full of bs?
i think they are full of bs because an att rep told me that there is no way to get my phone to connect to another tower that the phone will select the strongest signal by default, oh good luck getting att to fix your degraded tower the one by my house has been degraded foor 2 weeks now with no fix in sight or even an attempt to fix it. every time i call in i get the same run around bs gives me about there are alot of degraded towers in pa due to the flood and we are working hard to restore them.
voltmeter101 said:
i think they are full of bs because an att rep told me that there is no way to get my phone to connect to another tower that the phone will select the strongest signal by default, oh good luck getting att to fix your degraded tower the one by my house has been degraded foor 2 weeks now with no fix in sight or even an attempt to fix it. every time i call in i get the same run around bs gives me about there are alot of degraded towers in pa due to the flood and we are working hard to restore them.
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I know the feeling. I live in Oregon in a very rural area mostly farmland and forest. Most likely the only people that use the towers I use are people driving thru the area which aren't going to complain, me, and 10-20 houses with people that probably won't bother complaining. Many of them use landlines or are verizon customers. So it is very difficult to get AT&T to care enough to look into it.
I work for an At&t dealer and I would try calling back a couple times and see if you can get a different answer. I would ask them to "Refresh the service to your phone because..." I know they push updates out to the phones but I'm pretty sure all it does is disconnet and reconnect the phone which will then find the tower with the good signal. It sounds partially true what you were told but i can't say 100% cause i'm no cell tower tech.
I am wondering is there a way I caj say extend my antenna, I'm working in camp in northern Alberta, I get service 3 ft out my room door, sometimes inside it... Just trying to figure a way to make it so I have service in my room apart from buying a booster lol going to go get a phone with telus on days off but that's not for 34 days
locked & loaded
Some phones have an antenna port under the battery cover. I don't see one on the 3d, however I just got mine a few weeks ago and never really looked too hard.
They also sell some signal boosters that will improve your service.
Sent from my PG86100 using Tapatalk
AIRWAVE!
BrockFerens said:
I am wondering is there a way I caj say extend my antenna, I'm working in camp in northern Alberta, I get service 3 ft out my room door, sometimes inside it... Just trying to figure a way to make it so I have service in my room apart from buying a booster lol going to go get a phone with telus on days off but that's not for 34 days
locked & loaded
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I got a solution for you that you will love!
Contact sprint you need to prove to them that you do not have service...
I'm assuming your on sprint if not im sure other providers offer similar options
In my house I get no service sprint sent me a device called a airwave. It uses GPS satelites and an internet connection to host your own personal network for your home and outside. When you make a call it beeps 3 times showing your connected to this network. I get 3mbps down from 3g inside my own house its like wifi but more importantly I can talk on the phone without daggon calls dropping.
PM me if you have any questions would love to help you plus I'd like to reach that 10 post bull**** that xda imposes on people.
Otherwise there are antennas you can mount on your roof with signal repeaters may also be helpful. Go with the airwave if available for you!
EDIT Sorry didn't read your entire post... Idk if your living situation is permanent or not but.
You may be able to trick sprint if you tell them you still live in the US you can set your airwave up anywhere assuming you have a decent internet connection. **** you could be at the northpole on a satelite isp provider. O wait xda is saying I have to wait 5 minutes between posts edits... so before i smash my monitor im going to grab a chocolate milk
One More EDIT
You may also be able to roam by flashing other PRLS check out your options brother
Check it out
DAVE THE BARBARIAN...
mastadave said:
You may also be able to roam by flashing other PRLS check out your options brother
Check it out
DAVE THE BARBARIAN...
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Click to collapse
I would not recommend using a different PRL to force roaming as Sprint will cancel you in a heartbeat.
You can try something like this:
http://blog.techiewarehouse.com/the-desktop-cell-phone-signal-booster-kit-for-your-htc-evo-3d/
Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks! :good:
wase4711 said:
Thinking about switching to T-mobile in the SW Suburbs of Chicago; I'm on wifi most of the time, so data speed isnt important to me, but, we MUST have good phone call quality in our house.
Is this an issue for anyone in chicago land, or, if we get a phone that is "wifi capable", and we have a fast,strong, wifi network in our house, does this become a non issue?
We had ATT, which was no problem in the house, and recently switched to Sprint, with the hopes of a stong "Spark Network" here; well, one of our phones in Spark compatible, and works fine, but the other 2 phones are HTC One's, not spark "compatible", and have poor phone call quality and reception in the house. We are waiting on an AirRave front Sprint, but, if that doesnt work, we're ready to go to T-Mobile..
Sorry for this weird question here, but, I trust my buds on XDA to give a real report on stuff like this, NOT the people from T-Mobile
Thanks! :good:
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you will get the both of both worlds, i work for tmobile and also a tmobile customer. now I had sprint for7 years and switched to tmobile afterwards. it depends on which area your interested in. If you want me to give you the full details pm me a message and ill explain everything. where do you live by?