Weak signal. What to do? - HTC EVO 3D

In my home I get horrible 3g speeds. So bad I have to use wifi. Where I work (outside) I get terrible service and bad 3g speeds. I called Sprint about this issue and was told that area has good (not great) but good coverage. They told me to bring the phone in to have it looked at. I know its not the phone because this was the same with my Hero. I just want to know what my options are. I honestly feel like they should put a discount on my bill or give me unlimited roaming. This is a very bad problem. I drop calls like its going out of style and 3g isnt even an option. As for 4g, nothing at all. This has been going on for a while and Im really getting fed up. Any ideas?

We are all in the same boat.
As soon as we get a radio update.

Pardon my ignorance because I'm not sure how it works or what hardware you need, but the Sprint Airave signal booster is supposed to work great. A friend of mine works at Sprint and was telling me that evidently it plugs into your wireless router??? and goes for around $100 bucks but he swears that he's getting full bars throughout his entire house including the basement. Might at least help while at home...

Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike

i have the airave and it does work great, call sprint complain about the service and they should give you one for free

ubcwigwam said:
and goes for around $100 bucks
Click to expand...
Click to collapse
This one? Its $50 at Amazon:
http://www.amazon.com/Sprint-Airave/dp/B0035TLZ3O
Called Sprint about this and the guy said Sprint charges a $36 activation fee for this type of unit. Also supposedly it does use your minutes on your plan, and you can pay an additional $10 a month to get unlimited minutes while connected to the Airave

EVOLICIOUS said:
i have the airave and it does work great, call sprint complain about the service and they should give you one for free
Click to expand...
Click to collapse
I've heard of a bunch of people getting free airaves for having poor signal at home. Is it true that it only works for voice, though, not 3g? I can make and receive calls ok, but the 3g and 4g signals at my house are awful. And they have been for over a year. They were bad on my OG Evo. I just would like to be able to surf the net on my phone. Or, even, tether occasionally, if we loose power to the main network. Thanks.

EniGmA1987 said:
This one? Its $50 at Amazon:
http://www.amazon.com/Sprint-Airave/dp/B0035TLZ3O
Click to expand...
Click to collapse
i have had the airave since it was in existance. i was actually a tester for them before they went public. the one you linked it the old model 1X. the one you want is http://www.cnet.com/8301-17918_1-20014429-85.html
it is 3G capable. all and all a way better unit. if you call up explain your situation. for me what actually got me one many yrs ago was basically the truth. told them i am in a on cal field. i need my cell to ring when i am called no tgo to voicemail. if they could not provide me a way to fix it. i simply was going elsewhere. then i was offered to test a new device. ended up being the first airave. back then device was free and 4.99 a month which i was credited every month so was essentially free to me. now on the new one it is actually free per month 0 dollars. as long as you qualify.

its sprinnnnnt
Its definitely Sprint.. my company works with Sprint, and although they havn't said it was their problem, they are asking for all reports in our buildings of radio errors (network failure, data failure, can't make calls, text's come in with timestamp 4-5 minutes before the time they came in).
I personally thought it was the 3D, b/c I had a OG the day before and everything was fine, then I get to work and can't make calls with full signal. We have the sprint antanae's throughout our building, so something is up. It seems to only effect me at work though -- which is pleasantly located beneath the jet base flight path.

smarcin said:
I've heard of a bunch of people getting free airaves for having poor signal at home. Is it true that it only works for voice, though, not 3g? I can make and receive calls ok, but the 3g and 4g signals at my house are awful. And they have been for over a year. They were bad on my OG Evo. I just would like to be able to surf the net on my phone. Or, even, tether occasionally, if we loose power to the main network. Thanks.
Click to expand...
Click to collapse
If you get the Airvana which is the second version of the Airave, you will get 3G as well. I've had it ever since I had my first EVO. I'm in a great coverage area but for some reason, I don't get any signal in my apartment or about a 1/2 block in either direction from my apartment.
The Airave works great. Whether or not you can get one free (normally $99 + $5 per month) depends on your situation and if you convince them its the right thing to do. I had to talk to 4 supervisors and a manager before they agreed to give it to me for free.

I got an Airave for free, just dialed 611 and talked to a rep, said I had to stand by a window or go outside to avoid dropping calls. Didn't have a problem getting one, the rep agreed that would solve the issue. Works wonders in the house.
Sent from my PG86100 using Tapatalk

spencer88 said:
I got an Airave for free, just dialed 611 and talked to a rep, said I had to stand by a window or go outside to avoid dropping calls. Didn't have a problem getting one, the rep agreed that would solve the issue. Works wonders in the house.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Kinda sad that you need a airave or to go outside just to make a phone call. Did you tell sprint its 2011 ?

1. Yes there's a huge issue in terms of 3G speeds that have been going on since the Evo came out. There are more users on their network but they haven't expanded it. I took the issue so far that I was talking to people "From the Office of Dan Hesse" (Yes, I'm serious. I still have the voicemails and emails). It took them a while to go from "It might be your phone" to "OK, it's probably not your phone" to "The network in your area is crowded" to "Ok the network is overloaded everywhere". They promised me it would be fixed by May (this was going on since this past January). I used to get 1.5 Mbps 3G speeds and 15 (YES 15) Mbps 4G speeds, but now I'm lucky if I hit 500 Kbps on 3G and 4 Mbps on 4G.
And yes, they will send you an Airave. My internet bandwidth wasn't enough to support my Vonage VOIP modem and the Airave, so I put it aside. What they don't tell you is that if you don't use it for 3 months, you have to send it back or you owe them $200 (or $150, I forgot). You can always ask for it again later, but it's kind of grimy they don't tell you that. I got a surprise phone call about it. The good thing about the Airave is that after it's on your account, you can make it so that anyone can use it or you can limit it to certain phone numbers (like you and your family, for example). It does 5 calls at once tops. The BAD thing about it is that it will use your pool of minutes even if your calling a mobile number (free mobile to mobile doesn't apply).
And yes it does 3G. I HATE this about Sprint, but they're the cheapest carrier, which is why I put up with them. Also I just applied for a job with them; just waiting for the paperwork to go through on their end.
The alternative to the Airave is to download an app called Roam Control from the Market. Yeah it's like $4 but you don't need root to use it on the 3D. It lets you force roaming. But beware:
Sprint's roaming rule is this: If more than half the total minutes you use in a billing cycle are roaming minutes, for 3 months in a row, you'll get a warning letter in the mail. Do it again and they'll terminate you. Data I'm not sure, but being more expensive to them than voice, I'm gonna say don't go crazy. Also when you roam, even though it says 3G, you're on 1x.

I have thought about asking for an Airave, just havent gotten around to it. As for roaming, what people need to understand is that it really isnt free. When you roam mobile to mobile (which normally is free), eventually they start using your anytime minutes. When I had my Hero (rooted) I was able to set it to roam all the time, and I was on the phone a good 2 hours a day. Next thing I know, I had a $600 phone bill. I was told that if you use it excessively, they start to use your anytime minutes. I thought this was retarded since just about every call one makes, is to another mobile phone. I really just want them to give me unlimited roaming and Ill be set. Gonna give them a call eithher today or tomorrow and see what can be done. Airave will help me at home, but not on the road.

The Airave does have 3G but really, what's the point? It hooks to your internet router which probably has WiFi anyway so you might as well just connect via WiFi. We checked the 3G speeds on the Airave and got about 600/900. Connected to the same WiFi router, you get 17,000 and 2,000.
Mike

mikeyxda said:
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
Click to expand...
Click to collapse
Just a tid-bit about roaming. Yes, it's free to roam, but I sometimes get stuck between a rock and a hard place with signal where it picks up the most faint Sprint signal, which is so weak that nothing works, but enough to not roam to VZ's network. Not much you can do about that if that happens to you.
What I just got, but haven't spent much time with yet is RoamControl (paid app in market). It allows you to force roaming and works without root on the Evo 3D. Though, I do want to say word of warning that Sprint can drop you from their service all together if you abuse the roaming. Not sure what the rules are about it, but word of warning.

mikeyxda said:
Technically we all have free roaming. We roam for free on Verizon's network so in theory, you should never drop a call if you have either Sprint or Verizon service where you are. I know it worked that way for me on the Evo 4G and once I turned off all the roaming guard crap on the 3vo, it seems about as good as my old Evo 4G. So have you gone into Settings, Wireless, Mobile Network, and turned off the roaming notification sound and made sure you turn OFF all roaming guards?
Edit: BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
Click to expand...
Click to collapse
What did you change in the settings? I've been looking to make the roaming popup go away, but I couldn't get it to go away on my OG Evo either...

ubcwigwam said:
Pardon my ignorance because I'm not sure how it works or what hardware you need, but the Sprint Airave signal booster is supposed to work great. A friend of mine works at Sprint and was telling me that evidently it plugs into your wireless router??? and goes for around $100 bucks but he swears that he's getting full bars throughout his entire house including the basement. Might at least help while at home...
Click to expand...
Click to collapse
The Airave broadcasts it's own CDMA signal, and connects to your internet connection to route calls. If you call Sprint and complain about coverage, they'll usually give you an Airave for free with free service. I've got one (Airvana w/3G), and it works excellent.

mikeyxda said:
BTW my neighbor has the Airave and it does give him 4 to 5 bars throughout his single-level 2850 sq/ft house. No problem keeping a call over there!
Mike
Click to expand...
Click to collapse
no problem with brain cancer either i bet

Ryan00 said:
Kinda sad that you need a airave or to go outside just to make a phone call. Did you tell sprint its 2011 ?
Click to expand...
Click to collapse
We get coverage in the house, but it's a low signal with the occasional dropped call. The airave assures that we don't have any dropped calls.
Sent from my PG86100 using Tapatalk

Related

[Q] Evo 3D and Airave

Anyone been successful using their Airave with their Evo 3d?
I am successful it but requires (1) toggling roaming mode to Sprint only, (2) hard reset (remove battery) and (3) update PRL---EVERY TIME I want to get on Airave....worse, if I leave the Airave coverage, my data keeps working, but I can't make or receive phone calls--have to do ANOTHER Hard reset + PRL update. Since I have my 3VO in an Otterbox Defender case, it really makes the entire situation NOT WORTH IT...(Already been on tech support for 4+ hours on this issue...)
Oh and my wife's Samsung Restore won't even connect at ALL lol....
So has anyone been able to seamlessly enter/exit their airave coverage on the 3VO without any hassles?
Thanks in advance!
panamaniac said:
Anyone been successful using their Airave with their Evo 3d?
I am successful it but requires (1) toggling roaming mode to Sprint only, (2) hard reset (remove battery) and (3) update PRL---EVERY TIME I want to get on Airave....worse, if I leave the Airave coverage, my data keeps working, but I can't make or receive phone calls--have to do ANOTHER Hard reset + PRL update. Since I have my 3VO in an Otterbox Defender case, it really makes the entire situation NOT WORTH IT...(Already been on tech support for 4+ hours on this issue...)
Oh and my wife's Samsung Restore won't even connect at ALL lol....
So has anyone been able to seamlessly enter/exit their airave coverage on the 3VO without any hassles?
Thanks in advance!
Click to expand...
Click to collapse
As far as I can tell, my Evo 3d switches to/from the Airave just fine. Admittedly, I almost never talk on the phone. I don't know how well it's working.
What model of Airave do you have? I've got one of the originals.
Woah.....dude I'm jealous. Mine is a HubBub C1 600 RT...I'm assuming it's a fairly recent model as I just received it and it looked new...it's labeled "Airvana" as well. Also, you can tell if you're making your call on Airave or not by listening for a few extra tones at the beginning of an outgoing call, or by simply dialing *99 and it'll tell you if you're on the Airave network.
So maybe only the newer models are ****ed up with Android?? Maybe I should call and request an older model...
mine works the same way the evo4g did; if you start a call on the airrave, and leave the house/area, the call will probably drop off; if you start a call outside of airrave coverage, and them come into the house, you do NOT lose any calls..
I have the new airave
OK, so long story short, these units ARE working with Evo 3D/Android 2.3 etc..........
....this is so ****ing annoying. If it works for you all it should work for me. I have no idea why it isn't. I guess I'll just be patient....or maybe I should ask them to send me another unit, hmm....
panamaniac said:
Woah.....dude I'm jealous. Mine is a HubBub C1 600 RT...I'm assuming it's a fairly recent model as I just received it and it looked new...it's labeled "Airvana" as well. Also, you can tell if you're making your call on Airave or not by listening for a few extra tones at the beginning of an outgoing call, or by simply dialing *99 and it'll tell you if you're on the Airave network.
So maybe only the newer models are ****ed up with Android?? Maybe I should call and request an older model...
Click to expand...
Click to collapse
I know I can tell if I am or not, I just don't know if I have used the phone when I was at home or not.
xenx said:
I know I can tell if I am or not, I just don't know if I have used the phone when I was at home or not.
Click to expand...
Click to collapse
Ah gotcha. Well even if it dropped calls as I was leaving or entering the coverage area that would be fine...it's the hard reboot + prl update that's killing me...
I think you have a bad unit...either the phone or the airvana...I am running great with mine, and don't drop calls coming or going. 3G works great (when I'm not using my wifi network) and I am showing full bars for service. I would call sprint and have them resolve this, something needs to be replaced.
Mine works in and out. Just mine though. Everyone else here connects fine. (2 evo 3ds & 3 evos)
Sent From My HTC Evo 3D Using Tapatalk On The Now Network From Sprint!
We just got an airrave this week and it works fine with me Evo 3d no need even to power off.
Mine works fine. But I only have the original one.
Mine is maybe a few years old. Works fine for me, same as evo 4g.
Mine has never been able to acquire the airave when I arrive home. From what I read here that is not normal?
Sent from my PG86100 using Tapatalk
my 3D works fine with the my air rave unit. I never did anything, it just worked as soon as it was activated.
panamaniac said:
OK, so long story short, these units ARE working with Evo 3D/Android 2.3 etc..........
....this is so ****ing annoying. If it works for you all it should work for me. I have no idea why it isn't. I guess I'll just be patient....or maybe I should ask them to send me another unit, hmm....
Click to expand...
Click to collapse
I had one of the first Airvana's when they came out. It wouldn't work with my 3D for some reason. Sprint tech support shipped me a new one and it works perfectly, I don't know if I had a firmware issue or something, but the new one works perfectly.
I've had my airwave by sprint since the samsung instincts came out and never had a problem with it unless the power or cable went out...keep in mind that ONLY cdma phones will work with it,a broadband phone like the renagade 950(worst phone ever made anyway)won't work....maybe your unit is bad,it also has to be activated,it costs $4.95 amonth but well worth it....hope this helps alittle
hope mine isn't a bad apple when it arrives spent like my whole day off last fridayon phone and in corporate store with various sprint agents *****ing cause they gave me a run around about getting it for free as i lost all my reception once i switched from evo4g to the evo 3d in my apartment .You have to be a ***** but they eventually said they would ship me mine... waiting patiently for it to arrive atm
if i at least received my text messages in a timely fashion as i did on my evo and such in apartment i wouldn't care but the evo3d has 3 bars less the the evo4g did meaning no bars inside so i had to ask for one as i wasn't accepting the switch back to evo4g they suggested
and was very surprised they were so hard to work with they usually are my favorite reps to deal with tbh
i had 4 people i had to talk too.. they even gave the corporate rep the run around when in doubt demand a manager after u nicely ask for the employee number that always seems to get it done
spyngamerman said:
hope mine isn't a bad apple when it arrives spent like my whole day off last fridayon phone and in corporate store with various sprint agents *****ing cause they gave me a run around about getting it for free as i lost all my reception once i switched from evo4g to the evo 3d in my apartment .You have to be a ***** but they eventually said they would ship me mine... waiting patiently for it to arrive atm
if i at least received my text messages in a timely fashion as i did on my evo and such in apartment i wouldn't care but the evo3d has 3 bars less the the evo4g did meaning no bars inside so i ahd to ask for one as i wasnt accepting the switch back to evo4g they suggested
side not was very surprised they were so hard to work with they usually are my favorite reps to deal with tbh
i had 4 people i had to talk to they even gave the corporate rep the run around when in doubt demand a manager after u nicely ask for the employee number that alwasy seems to get it done
Click to expand...
Click to collapse
I hope the Airave helps you too--but have you considered that your phone is bad? I don't think I've heard widespread reports of 3D being worse reception than the 4G...
Also, there are a few semi-hacks (using CDMA workshop, QPST, etc) that can help speed up your internet or put you on roaming to better towers----check out the development section
More thoughts
So I just got off the phone with customer support; I was told to reset it one more time and see if that helps; if not, to call back in and they'd send a replacement.
To recap, the issues I've been having are:
1) Evo 3D must have PRL update every time I come home to find the airave
2) Airave only gives 5 bars if I'm 5 feet away. 20 feet away + a wall = 2 bars again!
3) I've never successfully transferred a call either into or out of Airave--if I leave the house the phone cuts off 100% of the time
4) Wife's Samsung Restore has never been able to connect to Airave at all
All these stack up to my thinking it's the unit itself--especially since others have said their unit works fine w/ the Evo.
Questions:
1) Has anyone else reset their unit? Did the lights or anything change, because mine didn't.
2) Has anyone noticed a difference (Either in wifi speed or airave performance) between plugging airave into your wireless router as opposed to directly in your modem (w/ wireless connected to airave)?
Thanks for any help. I'm hoping my discussion here will help others trying to navigate the same bull****.
panamaniac said:
So I just got off the phone with customer support; I was told to reset it one more time and see if that helps; if not, to call back in and they'd send a replacement.
To recap, the issues I've been having are:
1) Evo 3D must have PRL update every time I come home to find the airave
2) Airave only gives 5 bars if I'm 5 feet away. 20 feet away + a wall = 2 bars again!
3) I've never successfully transferred a call either into or out of Airave--if I leave the house the phone cuts off 100% of the time
4) Wife's Samsung Restore has never been able to connect to Airave at all
All these stack up to my thinking it's the unit itself--especially since others have said their unit works fine w/ the Evo.
Questions:
1) Has anyone else reset their unit? Did the lights or anything change, because mine didn't.
2) Has anyone noticed a difference (Either in wifi speed or airave performance) between plugging airave into your wireless router as opposed to directly in your modem (w/ wireless connected to airave)?
Thanks for any help. I'm hoping my discussion here will help others trying to navigate the same bull****.
Click to expand...
Click to collapse
comcast here 50mbps i pay for
Modem>Airave>airport extreme base station> speedtest at 40mbps
Modem>Airport extreme base station>speedest 55mbps
nothign was uplaodign downloading on the network at the time
what they told me to do wasnt needed but added below for reference
Apple Airport Extreme
The airport extreme router does not have a DMZ instead you would set up for default host
1. Go into the Macintosh HD
2. Go to Applications>Utilities and select Airport Utility
3. Select Manual Setup.
4. Go to Advanced>Logs and Statistics>DHCP Clients and verify the IP address for the AIRAVE.
5. Go to Internet>NAT, check the box for ?Enable default host at? and place the IP address of the AIRAVE in that box.
Hit Update and powercycle the base station.
To ensure authorized access to your Sprint Nextel account information, please log on Sprint.com to create a personal PIN and a Security question & answer. Access will be provided to your account only with the PIN or Security question/answer you set up.
it works amazing with evo3d no prl updates needed havent tried transferrign calls into out of airave have no need myself just need my texts and calls at home i dotn call alot but have to be handy if there is any
model airvana 2
can confirm in basement 5-10 ft away from ti where i wanted it 5 bars
main fl (1st fl) i flr between it 2-3 bars 2nd fl 1-2 bars and i did set it for longe range in preferences on the sprint online portal
review amazing i don't need it in my backyard etc i have super fast wifi for data emails etc just needed signal for emergency calls or texts when inside basement(garden apt) so for me 100% win
hope this helps you guys in any decisions your making any questions pm me ;D
Thanks for such a thorough response!!!
Does your Evo 3D have Google Voice?
Mine does, so that texts/voicemails go thru GV; but it's still my Sprint cell # being used.

Roaming problems

Lately I have noticed my phone going into roaming mode a lot. Sitting in my house today it went into roam. I live in town and get a good 4G signal when I turn it on. I should not be roaming. Here and there running around town I go into roaming too. If I try to make a call it tells me welcome to Verizon this account can not ne authenticated. it won't let me make a call. Now I know we roam on verizons towers but if i can't make a call when i actually need to because I am roaming I am gonna be pissed. If i try to send a text it gives me an error 64 as well. I have been rooted for about a month or longer and just started having problems.
My thought is it is some sort of security thing sprint has been doing to crack down on rooted devices that are forced to roam. I am not forcing mine into roam and have no intention to. Is there any suggestions I can try to keep from going into roam so much.
I live around Austin tx. Anyone else notice more roaming lately?
Sent from my PG86100 using XDA App
I had the same exact problem and searched for a solution for months. Call sprint, ignore everything they try to do to fix it and request an hlr refresh (or reload, reset, etc....). It's the only solution I found and is very easy provided you get the right rep. I've also heard its easier doing this over sprint chat on their website. Hope this helps!
There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.
I know there are a few towers down in my area because of the storm. Sprint is taking their sweet time fixing them as well. I called a few times to submit a ticket and they always say they will call me back within 24-72 hours and never do. I always have to call back. Really bad customer service if you ask me! Sprint's network right now is a joke! It can't compare to Verizon or ATT in my area.
oohaylima said:
There is a thread in the general section that has a few prls up. I had to switch mine a few times to get good signal back.
Click to expand...
Click to collapse
What area are u in and which one worked best for u
Sent from my PG86100 using XDA App
I live in Fort Leonard Wood. 1115 worked best for me.
I have been having this problem as well. After about 2 weeks of constant phone calls to Sprint, multiple CHLR resets, and even an exhange, the new 1 does the same thing. It will work for a few days, then I'll go into a roaming area, and whamo, the Verizon lady tells me my phone cannot be authenticated! Funny thing is my original 4G, never roams in these areas, and when it does, it roams perfectly well...

[Q] Just got my Sprint termination letter

I got a contract termination letter in the mail from Sprint today saying I was using too much data while roaming. I have been in contact with them since day 3 about my poor coverage (-115db) at home and work (-105db 1x!). The airwave is backordered for 4 months, so oops.
Question is: I am new to Cincinnati. I need a carrier for 3 smartphones (one in Iowa) with 5gb per month on two of them and 10gb on the third. I would like to stay under $200 per month which cuts out At&t and Verizon (reason I left Big Red). T-Mobile jumps to mind, but the Iowa phone would be left roaming all the time. Cincinnati Bell is the same. Any ideas? And no, the Iowa phone can't use the T-Mobile wifi calling, no wifi
ianoob said:
I got a contract termination letter in the mail from Sprint today saying I was using too much data while roaming. I have been in contact with them since day 3 about my poor coverage (-115db) at home and work (-105db 1x!). The airwave is backordered for 4 months, so oops.
Question is: I am new to Cincinnati. I need a carrier for 3 smartphones (one in Iowa) with 5gb per month on two of them and 10gb on the third. I would like to stay under $200 per month which cuts out At&t and Verizon (reason I left Big Red). T-Mobile jumps to mind, but the Iowa phone would be left roaming all the time. Cincinnati Bell is the same. Any ideas? And no, the Iowa phone can't use the T-Mobile wifi calling, no wifi
Click to expand...
Click to collapse
If Sprint terminate that suck. the second is t mobile cause they have unlimited data but they slow down your data if u use to much. the other two u going be paying a arm and a leg....... how much data do u use, cuz i use 35GB one mouth. im still good. do you have a contract on you phones??
Rtistique said:
If Sprint terminate that suck. the second is t mobile cause they have unlimited data but they slow down your data if u use to much. the other two u going be paying a arm and a leg....... how much data do u use, cuz i use 35GB one mouth. im still good. do you have a contract on you phones??
Click to expand...
Click to collapse
No, they canceled my early termination fees about a month ago due to my complaining. They also waive them when they cancel your contract for excessive roaming so I'm double good there.
I hear very mixed things about T-Mobile, but they do have cheap plans. Got to ask a rep about their roaming limits...
were you using prl 00001?
ianoob said:
No, they canceled my early termination fees about a month ago due to my complaining. They also waive them when they cancel your contract for excessive roaming so I'm double good there.
I hear very mixed things about T-Mobile, but they do have cheap plans. Got to ask a rep about their roaming limits...
Click to expand...
Click to collapse
I would try tmobile the other 2 will cost you a lot money with the amount of data you use, or try to go craiglist and take over a unlimited data plan for ATT , I seen a few people on my area doing, and that's what I did with ky last Verizon line, I do miss LTE tho
from my shooter rocking myns ROM
1. Like the other post say "Were you using prl 00001" or any other prl besides the default one?
2.Also what plan were you on and is unlimited data roaming included in your plan?
Just wondering b/c I use prl 00001 and have Sero Premium which have unlimited data and voice roaming. I use prl 00001 with every phone I get and have been doing it for over a year now. I never get any extra charges or letters from Sprint. Yes, I do use over 300mb a month. On avg I use about 1.2 gb a month
ycats said:
were you using prl 00001?
Click to expand...
Click to collapse
No special PRLs, they were causing my phone to get the verizon "cannot authenticate your phone" messages. The towers at work are being upgraded and the towers for home are just crappy.
jgalan14 said:
I would try tmobile the other 2 will cost you a lot money with the amount of data you use, or try to go craiglist and take over a unlimited data plan for ATT , I seen a few people on my area doing, and that's what I did with ky last Verizon line, I do miss LTE tho
from my shooter rocking myns ROM
Click to expand...
Click to collapse
Yeah, T-Mobile is the cheapest national left. Didn't know about taking over peoples data plans. Big Red told me that when I upgraded my Eris I would have to sign a new contract and my bill would shoot up, otherwise I never woulda dropped them.
sillymeboy said:
1. Like the other post say "Were you using prl 00001" or any other prl besides the default one?
2.Also what plan were you on and is unlimited data roaming included in your plan?
Just wondering b/c I use prl 00001 and have Sero Premium which have unlimited data and voice roaming. I use prl 00001 with every phone I get and have been doing it for over a year now. I never get any extra charges or letters from Sprint. Yes, I do use over 300mb a month. On avg I use about 1.2 gb a month
Click to expand...
Click to collapse
Lucky
ianoob said:
No special PRLs, they were causing my phone to get the verizon "cannot authenticate your phone" messages. The towers at work are being upgraded and the towers for home are just crappy.
Yeah, T-Mobile is the cheapest national left. Didn't know about taking over peoples data plans. Big Red told me that when I upgraded my Eris I would have to sign a new contract and my bill would shoot up, otherwise I never woulda dropped them.
Lucky
Click to expand...
Click to collapse
Verizon lied to you BTW Eris was nice LOL
from my shooter rocking myns ROM
jgalan14 said:
Verizon lied to you BTW Eris was nice LOL
from my shooter rocking myns ROM
Click to expand...
Click to collapse
Loved that little phone lol. They lost a customer by telling me that, maybe they didn't want somebody who actually used their unlimited data to keep it... 8gb with my Eris probably would wind up as more with a phone that supported flash. No idea what I'd be using with the 3d since I never had a signal.
What about Boost (owned by sprint but just bought a new home)? Their website is vague, do they care if I roam?
Sent from my PG86100 using xda premium
I would look into T-mobile. Im in Iowa. We have iWireless. its a tmobile affiliate. they get signal just about everywhere on the mississippi (east) side.
darksideauto said:
I would look into T-mobile. Im in Iowa. We have iWireless. its a tmobile affiliate. they get signal just about everywhere on the mississippi (east) side.
Click to expand...
Click to collapse
I lived in Iowa City until August, brother in law lives in Clinton and his is the phone staying there. Thanks for the reminder!
Sent from my PG86100 using xda premium
Have you looked into US Cellular at all?
http://www.uscellular.com/coverage-map/coverage-indicator.html
I didn't know your ZIP code(s) so I couldn't check exact coverage.
rstuckmaier said:
Have you looked into US Cellular at all?
http://www.uscellular.com/coverage-map/coverage-indicator.html
I didn't know your ZIP code(s) so I couldn't check exact coverage.
Click to expand...
Click to collapse
Yeah, was the 1st I thought of, but they don't cover Cincinnati
Sent from my PG86100 using xda premium
Looks like Best Buy has the Sensation for free. I'll pocket a $140 each giftcard for my 3D, or I could sell it to Gazelle for $170 or try e-bay?
Holy He!l, i'm in cincinnati too and WOW does sprint coverage SUCK BALLS. My phone is ALWAYS in roaming, switch back to sprint with 1bar, no bars, back to roaming. If i'm in the house, its always roaming. my evo 4g would hold at 1-2 bars, but the 3d is ALWAYS roaming. I had no idea i could get too-much-roaming-data. i did not change my prl, no verizon prl, no changes or tricks to it.
bummer man. now i'm all worried....
i know its not the new 3G one. im using that. I have my old samsung sprint airave 1x. iwould be willing to sell if the price is right. its like new. pm me if your interested.
wlpywd said:
Holy He!l, i'm in cincinnati too and WOW does sprint coverage SUCK BALLS. My phone is ALWAYS in roaming, switch back to sprint with 1bar, no bars, back to roaming. If i'm in the house, its always roaming. my evo 4g would hold at 1-2 bars, but the 3d is ALWAYS roaming. I had no idea i could get too-much-roaming-data. i did not change my prl, no verizon prl, no changes or tricks to it.
bummer man. now i'm all worried....
Click to expand...
Click to collapse
the fine print on the contract say's 300mb roaming data per month. if you're worried about it, download something like juice defender that will choke your data usage or set your data to wifi only whenever you're not on sprint's towers.
I just didn't care. been with sprint since june when the 3d came out. was in iowa then and they promised it would be better when i moved here. moved in august and it was worse lol. they agreed to waive my etf, i just been waiting for a deal elsewhere.
funny, they told me the same thing. i have been with sprint for 14 years, the last 10 years i was in KC and couldn't complain (except about clearwire) and they swore to me up and down cincinnati was actually better coverage, and when i got here, jesus its horrid. i guess there's a lot more "tower" sites here, but they won't listen to you about the elevation. i've called over 10 times, and there is just apparently no way to talk to anyone that has anything to do with getting messages to the actual network systems people. The problem here, cincinnati valley, is that this town is crazily hilly. strong signal down between the hills and at the hill tops but the 80% of the city that is actually ON a hill's slope gets zero signal, and its even worse on 4g. the highways are the only place with reliable service. Verizon has solid service everywhere, and t-mobile is the best national here. Cincinnati bell is amazing as they have a transmitter on every light post and telephone pole in both counties, but they have horrible roaming agreements and plans if you leave the city with any regularity.
All of us with sprint love it except for the actual coverage, which makes it embarrassing to try and show off sprints greatness. The biggest problem is Sprint doesn't seem to understand how elevation works with these 7 hills and mini-mountains and thinks its a flat city like the midwest, and just covers in downward cones from their cell transmitter sites. ATT also seems to have this problem.
In cincinnati, verizon is solid coverage, T-Mobile is awesome, better than verizon. And the stupid cinicnnati bell is the best. ATT and Sprint are retarded for not utilizing local knowledge and input with their deployment here. I'm as close to being fed up as I can without switching. I'm right on the line. now, not only am i upset and frustrated, but i'm worried about roaming data overages or termination. i just use my phone for tv, directv nfl, radio, hell, i use my phone for media more than my tv, just under 5gigs a month, which is the main reason i still don't seriously consider switching. thank god for wifi @work.
So, i'd recommend Tmobile for national, and i'm weary of cincinnati bell but maybe its ok for you. Verizon gets a lot of minor complaints where i work, and their thunderbird sucks compared to the evo 4g, but they have strong lte 4g here. stay away from AT&T.
good luck!!
----ps, anyone know how to reach actual network deployment department @ sprint??? its so easy to explain to them what the problem is and how to fix it. there's just no way to get the info to them
wlpywd said:
funny, they told me the same thing. i have been with sprint for 14 years, the last 10 years i was in KC and couldn't complain (except about clearwire) and they swore to me up and down cincinnati was actually better coverage, and when i got here, jesus its horrid. i guess there's a lot more "tower" sites here, but they won't listen to you about the elevation. i've called over 10 times, and there is just apparently no way to talk to anyone that has anything to do with getting messages to the actual network systems people. The problem here, cincinnati valley, is that this town is crazily hilly. strong signal down between the hills and at the hill tops but the 80% of the city that is actually ON a hill's slope gets zero signal, and its even worse on 4g. the highways are the only place with reliable service. Verizon has solid service everywhere, and t-mobile is the best national here. Cincinnati bell is amazing as they have a transmitter on every light post and telephone pole in both counties, but they have horrible roaming agreements and plans if you leave the city with any regularity.
All of us with sprint love it except for the actual coverage, which makes it embarrassing to try and show off sprints greatness. The biggest problem is Sprint doesn't seem to understand how elevation works with these 7 hills and mini-mountains and thinks its a flat city like the midwest, and just covers in downward cones from their cell transmitter sites. ATT also seems to have this problem.
In cincinnati, verizon is solid coverage, T-Mobile is awesome, better than verizon. And the stupid cinicnnati bell is the best. ATT and Sprint are retarded for not utilizing local knowledge and input with their deployment here. I'm as close to being fed up as I can without switching. I'm right on the line. now, not only am i upset and frustrated, but i'm worried about roaming data overages or termination. i just use my phone for tv, directv nfl, radio, hell, i use my phone for media more than my tv, just under 5gigs a month, which is the main reason i still don't seriously consider switching. thank god for wifi @work.
So, i'd recommend Tmobile for national, and i'm weary of cincinnati bell but maybe its ok for you. Verizon gets a lot of minor complaints where i work, and their thunderbird sucks compared to the evo 4g, but they have strong lte 4g here. stay away from AT&T.
good luck!!
----ps, anyone know how to reach actual network deployment department @ sprint??? its so easy to explain to them what the problem is and how to fix it. there's just no way to get the info to them
Click to expand...
Click to collapse
Thanks for the input, I was contemplating Cinci Bell but their customer service sucks and I will travel back to Iowa 4-5 times a year. That and the Sensation is way better than any phones they have LOL (especially at $99). Now trying to decide if I should wait another two weeks for the Amaze since I have 30 days.
Sent from my PG86100 using xda premium
What all do I need to do to my phone to sell it?

Got letter from Sprint To much Roaming

So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
Sent from my PG86100 using XDA Premium App
Tanwir20 said:
So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Wow that is bs, its not your fault that they don't have signal in your area, I talked to them before moving telling them I wasn't going to have signal and was wondering if there was something they could do and they just said "there are no outages in your area" and I just got pissed cuz they obviously weren't listening to me and closed the convo. I really hope I don't get one of those cuz otherwise imma smack a hoe
Tanwir20 said:
So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Unfortunately, your problem is not as uncommon as you would think. "Unlimited Roaming" basically means nothing except that you won't be charged for being off network. If Sprint feels that you're roaming too much, rather then charge you for roaming, they cancel your contract.....which is also in your terms of service. Have you tried asking them to send you an Air Rave to use while you're at home? That might help to get you off of roaming. Also, be sure to keep your PRL and radios up to date, and stay off of the Verizon PRL's which force you to roam virtually all of the time.
WyldOne91 said:
I really hope I don't get one of those cuz otherwise imma smack a hoe
Click to expand...
Click to collapse
LMFAO
hockeyfamily737 said:
Unfortunately, your problem is not as uncommon as you would think. "Unlimited Roaming" basically means nothing except that you won't be charged for being off network. If Sprint feels that you're roaming too much, rather then charge you for roaming, they cancel your contract.....which is also in your terms of service. Have you tried asking them to send you an Air Rave to use while you're at home? That might help to get you off of roaming. Also, be sure to keep your PRL and radios up to date, and stay off of the Verizon PRL's which force you to roam virtually all of the time.
Click to expand...
Click to collapse
@OP - What this guy says.
In area where i live, i have good 3g signal and 2bars of 4g, but not inside my house, only if ill step outside and its often rain in here and gettin cold so what i do is i open my window (my room is on 3rd floor) and put my phone on it, that way i get good 3g signal no roaming(which used to happen to me once a day) and sometimes it goes all the way to 4g...
you just need to walk around house and try to find good spot...lol
RuslanStyle said:
In area where i live, i have good 3g signal and 2bars of 4g, but not inside my house, only if ill step outside and its often rain in here and gettin cold so what i do is i open my window (my room is on 3rd floor) and put my phone on it, that way i get good 3g signal no roaming(which used to happen to me once a day) and sometimes it goes all the way to 4g...
you just need to walk around house and try to find good spot...lol
Click to expand...
Click to collapse
Talk to account services and ask for an air rave thats free and its going to boost ur signal inside ur house
Sent From My HTC EVO 3D ROOTED
Tanwir20 said:
So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
You get a [previously 30 day] 14 day return policy for these devices.
If you weren't getting any reception and the coverage maps on the website show that you don't get good reception... why are you going with this carrier?
It's like setting yourself up just to have something to ***** about.
Roaming is also defined in your contract.
I see no where which stipulates it's "unlimited"
https://manage.sprintpcs.com/output/en_US/manage/MyPhoneandPlan/ChangePlans/popLegalTermsPrivacy.htm
They are actually quite clear about the rules:
Off-network Roaming: The primary use of your Device must be for domestic purposes within the Sprint-owned network. Domestic means use in the 50 United States and U.S. Territories (except Guam). Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes. The display on your device may not always be on and will not indicate whether you will incur roaming charges. You can monitor usage online through My Account. Roaming is not available with single-band phones, or to customers who reside or whose primary use is outside an area covered by the Nationwide Sprint Network. Sprint may limit or terminate service if you move outside of the Sprint owned-network.
Helps to read contracts and make informed choices before signing them.
Tanwir20 said:
So I got a letter from Sprint in the mail today saying that i used to much roaming but on my plan I have unlimited roaming so i called in and talked to a rep and she told me that when i roam it costs sprint money because i roam on other carriers towers ( which I really don't care about cuz if you tell me I have unlimited roaming I expect to have just that )and that there is really nothing I can do about it and that their gonna cancel my plan in a month if I don't stop roaming. And now since I live a an area with crappy sprint service I can barely use my phone. Has this hapened to anyone else or am I just the only one
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Approx. how much roaming data have you been using?
talon95 said:
Approx. how much roaming data have you been using?
Click to expand...
Click to collapse
Kinda wanna know the same thing. Trying to figure out if I feel bad for you or of I should smack you silly for downloading videos while tethering on Verizon.
Sent from my PG86100 using Tapatalk
mattykinsx said:
Off-network Roaming: The primary use of your Device must be for domestic purposes within the Sprint-owned network. Domestic means use in the 50 United States and U.S. Territories (except Guam). Sprint reserves the right, without notice, to deny, terminate, modify, disconnect or suspend service if off-network usage in a month exceeds: (1) voice: 800 min. or a majority of minutes; or (2) data: 300 megabytes or a majority of kilobytes. The display on your device may not always be on and will not indicate whether you will incur roaming charges. You can monitor usage online through My Account. Roaming is not available with single-band phones, or to customers who reside or whose primary use is outside an area covered by the Nationwide Sprint Network. Sprint may limit or terminate service if you move outside of the Sprint owned-network.
Helps to read contracts and make informed choices before signing them.
Click to expand...
Click to collapse
This.
If you exceeded either 1 or 2, then you have no right to complain. I read my entire contract before I signed it. Just because you might not have, it doesn't exclude you from what you are legally bound to. Luckily Sprint is just canceling your service. Most other carriers would just charge you.
The real issue is Sprint needs to fix their junker network.
talon95 said:
The real issue is Sprint needs to fix their junker network.
Click to expand...
Click to collapse
Great reply. Has nothing to do with the thread and if you have been paying attention at all to what Sprint is in the process of doing to their network, you would restate your post.
talon95 said:
The real issue is Sprint needs to fix their junker network.
Click to expand...
Click to collapse
Actually, finally a post that is to the point and it is very relevant to this thread! It doesn't sound like the OP is knowingly using roam control or a Verizon PRL. In that case, here we have a person who went to a Sprint store and they set up a phone and service for this customer. When you do that, the customer has a reasonable expectation of actually getting the service they signed up for! Sprint has your address when you sign up. They know where you live. So IMO, the onus is on Sprint for looking at the customer's address, finding that on a coverage map, and advising that they cannot properly serve this customer.
So yeah, one solution would certainly be for Sprint to develop their network so it isn't full of holes! The other is for them to just keep doing what they are doing: selling service to people they can't serve and then terminating them by sending a letter as if the customer is doing something wrong by roaming!
Mike
tgruendler said:
Great reply. Has nothing to do with the thread and if you have been paying attention at all to what Sprint is in the process of doing to their network, you would restate your post.
Click to expand...
Click to collapse
Actually, I even listened to the press conference. It has everything to do with this thread though. Even if people are deliberately roaming, that usually only happens when their service is very poor. I get horrible data speeds in the area that I work, even outside, despite Sprint's coverage map showing I should have good 3G coverage.
Hopefully they will fix things, but I'm just not very confident they will.
Sorry but this has happened to me too. I moved to Nebraska from Alabama, which I had great Sprint service there. But once I moved to Nebraska the service was not bad it just didn't even have 3g in my small town. I had and OG EVO, and the funny thing is I actually bought the phone in the same small Nebraska town at the Wal Mart, with no 3g and especially not 4g. Being the Android Pro that I think I am I figured out the PRL to use to use Verizon's Data network which IS 3g in the area. After about 4 months I got my letter in the mail and they told me I had a month to find a new carrier and that my service was being Terminated. I was pissed! But I understood because I basically the I was roaming the majority of the time on another carriers network so why not just go them was what they basically told me. So long story short, I got out of my contract which I had just started and went over to Verizon using a friends phone so I wouldn't have to sign a contract. Moved to Virginia a few months later where the Sprint coverage is waaaay better. And got the EVO 3d. Well I guess we now know how to get out of a contract with Sprint!
Hope my story helped somebody~!
talon95 said:
The real issue is Sprint needs to fix their junker network.
Click to expand...
Click to collapse
mikeyxda said:
Actually, finally a post that is to the point and it is very relevant to this thread! It doesn't sound like the OP is knowingly using roam control or a Verizon PRL. In that case, here we have a person who went to a Sprint store and they set up a phone and service for this customer. When you do that, the customer has a reasonable expectation of actually getting the service they signed up for! Sprint has your address when you sign up. They know where you live. So IMO, the onus is on Sprint for looking at the customer's address, finding that on a coverage map, and advising that they cannot properly serve this customer.
So yeah, one solution would certainly be for Sprint to develop their network so it isn't full of holes! The other is for them to just keep doing what they are doing: selling service to people they can't serve and then terminating them by sending a letter as if the customer is doing something wrong by roaming!
Mike
Click to expand...
Click to collapse
talon95 said:
Actually, I even listened to the press conference. It has everything to do with this thread though. Even if people are deliberately roaming, that usually only happens when their service is very poor. I get horrible data speeds in the area that I work, even outside, despite Sprint's coverage map showing I should have good 3G coverage.
Hopefully they will fix things, but I'm just not very confident they will.
Click to expand...
Click to collapse
melvnx said:
Sorry but this has happened to me too. I moved to Nebraska from Alabama, which I had great Sprint service there. But once I moved to Nebraska the service was not bad it just didn't even have 3g in my small town. I had and OG EVO, and the funny thing is I actually bought the phone in the same small Nebraska town at the Wal Mart, with no 3g and especially not 4g. Being the Android Pro that I think I am I figured out the PRL to use to use Verizon's Data network which IS 3g in the area. After about 4 months I got my letter in the mail and they told me I had a month to find a new carrier and that my service was being Terminated. I was pissed! But I understood because I basically the I was roaming the majority of the time on another carriers network so why not just go them was what they basically told me. So long story short, I got out of my contract which I had just started and went over to Verizon using a friends phone so I wouldn't have to sign a contract. Moved to Virginia a few months later where the Sprint coverage is waaaay better. And got the EVO 3d. Well I guess we now know how to get out of a contract with Sprint!
Hope my story helped somebody~!
Click to expand...
Click to collapse
No, the real issue is...if a carrier doesn't have good coverage in YOUR area [or the area you're in most of the time] then you need to find a new carrier instead of abusing the system [and other CDMA networks] and then coming on forums and whining about that carrier for cutting you off.
Period.
mattykinsx said:
No, the real issue is...if a carrier doesn't have good coverage in YOUR area [or the area you're in most of the time] then you need to find a new carrier instead of abusing the system [and other CDMA networks] and then coming on forums and whining about that carrier for cutting you off.
Period.
Click to expand...
Click to collapse
+1
10char
---------- Post added at 03:07 PM ---------- Previous post was at 03:03 PM ----------
melvnx said:
Sorry but this has happened to me too. I moved to Nebraska from Alabama, which I had great Sprint service there. But once I moved to Nebraska the service was not bad it just didn't even have 3g in my small town. I had and OG EVO, and the funny thing is I actually bought the phone in the same small Nebraska town at the Wal Mart, with no 3g and especially not 4g. Being the Android Pro that I think I am I figured out the PRL to use to use Verizon's Data network which IS 3g in the area. After about 4 months I got my letter in the mail and they told me I had a month to find a new carrier and that my service was being Terminated. I was pissed! But I understood because I basically the I was roaming the majority of the time on another carriers network so why not just go them was what they basically told me. So long story short, I got out of my contract which I had just started and went over to Verizon using a friends phone so I wouldn't have to sign a contract. Moved to Virginia a few months later where the Sprint coverage is waaaay better. And got the EVO 3d. Well I guess we now know how to get out of a contract with Sprint!
Hope my story helped somebody~!
Click to expand...
Click to collapse
How could you be pissed. Sprint should be pissed because they lost money because you hacked your phone to only use Verizon towers which cost them money. How long was it after you bought your phone to when you moved? Did you know that you were moving before you bought your phone?
You, as a consumer, has a responsibility to make sure that the service you are buying works for you the way it should. There is no way for sprint to know exactly how good the coverage is for every house. There are places where you get four bars and then walk 50 feet and get 0-1 bar. When you purchased the phone and realized that you were roaming, you should then have returned it or contacted customer service for a solution. But by ignoring the problem and blaming Sprint, you lose all credibility.
mattykinsx said:
No, the real issue is...if a carrier doesn't have good coverage in YOUR area [or the area you're in most of the time] then you need to find a new carrier instead of abusing the system [and other CDMA networks] and then coming on forums and whining about that carrier for cutting you off.
Period.
Click to expand...
Click to collapse
That would be fine if there were no ETF.
talon95 said:
That would be fine if there were no ETF.
Click to expand...
Click to collapse
Believe it or not, that's exactly what the 14 [formerly 30] day return policy is for.
Yes, it's about making sure your phone is what you want but it's more importantly for making sure the service is worth it for you.
As someone else said, Sprint [and all other carriers] cannot tell you how the service is going to act specifically for you.
They don't know where you go, they don't know the setup of your house, any large structures in the area, different terrain, etc etc etc.
Two weeks is plenty of time to determine this, and there's NO ETF in those first two weeks.

sprint airave

does anyone have this thing? Does it cost any money per month? been wanting to get one because my coverage at work sucks.
Yes its great, when my internet provider isn't messed up. U just called and complained about crappy coverage and they gave it to me free and no charge per month. Of course I had to front the $100.00 at first for the device and then they credit right back.
Ryno_666 said:
Yes its great, when my internet provider isn't messed up. U just called and complained about crappy coverage and they gave it to me free and no charge per month. Of course I had to front the $100.00 at first for the device and then they credit right back.
Click to expand...
Click to collapse
o wow i didnt know that. imma try it right now.
Yes just got shipped one.
When I picked up my 4G LTE, they tried to sell us on the Home phone connect to use instead of our homeline for $20 a month. We get 14day trial on it and when I asked him what if reception sucks, he gave me a 800# to call to get a airave.
We called that Monday and it was here by Wed, hooked it up and it works. Our cell reception at home is fine so we may take it to my parents house as cell recept there sucks.
As far as the home phone connect, it sucks taking it back. sound quality sucked sounded very distant compared to my digital home line. The only thing that sucks is getting the home phone connect took $100 off of my Evo 4G LTE due to a promotion. But a 2yr contract on crappy home line is not worth the $100.
So yes call and get a airave, it cost us nothing to get it in fact we asked to get two one of us and one for my parents since once of our cell lines is for them. They said the 2nd airave would cost money.
The only thing to keep in mind is that the Airave uses your bandwidth and relies upon your network uses to keep call quality up. For example, on my 3Mbit line, if someone starts downloading something during a call, I will suddenly sound like I'm underwater. Of course, there are ways to mitigate that (thank god for DD-WRT QoS settings!).
With my OG Evo and Evo 3D, I was able to stop using my Airave over time. But now with the Evo LTE, I think I need to bring my Airave back out of storage. This thing is almost -30dBm worse than my OG Evo!
Normally you have to pay for the airrave and it's service its like $100-$200 for the unit and $5 a month.. Something like that... But... If you have really crappy service at home, you can complain about your service and ask for the irave yo be free and no monthly fee.... They gave it to me like that.....
The airrave does use your home ISP bandwidth so make sure you have a good up and down rate.... I think minimum 3 megabits down and I forget up.... The airrave Sprint gives out now still has the repeated text message issue... But hopefully you don't have that problem...
Got mine for free but there's a glitch in the system that Sprint is aware of and working on an update for. With my 3D, it would send/receive the same texts multiple times, so I had to stop using it. Haven't had the same problem with the Evo LTE...yet.
copc said:
...when I asked him what if reception sucks, he gave me a 800# to call to get a airave.
Click to expand...
Click to collapse
Do you happen to remember what the 800 number was? I have horrible signal at my house, and when I called Sprint about it today (hoping to get an airave), they said that any problems with dropped calls or delayed text messages were because I use Google Voice on my phone and that I would need to uninstall the app to fix it, or contact Google. I don't believe that for a minute, since the app should work fine assuming I get at least some amount of signal for data to be transmitted.
I've had an Airave since last December. I got it by calling sprint and complaining about coverage in my house and the fact that I don't use a land-line. If you ask nicely, or whine enough (depending upon your strategy), you can get customer service to send you one for free. You do have to agree to return the unit if you are no longer on a mutli-month contract, or anytime that Sprint requests it back if they detect that it has not been in service for more than 3 months. If you do get one, you'll need to call for them to provision it after you receive it. To do this, you'll have to connect the Airave directly to your broadband modem ahead of any routers. The Airave has a router built in, but it sucks. After its been provisioned, you can move it behind your router BUT you must be capable of opening all VPN traffic through your router. This might mean specifically enabling VPN, PPTP, L2TP, etc.
..rob
Mine doesn't send texts. Only when off the air rave.
Check Me Out On The Google Play Store!!!
​
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Like others have said, if you call Sprint and tell them you have bad coverage and that you know people that have recommended the airave and that Sprint covered the charge....then they usually send it out for free. An FYI, you will still have to pay taxes and the admin charge on the airave, even if comped (I think it's a couple of bucks). Also, while the airave can transmit data, it does so at a very, very slow rate (some people get dial up speeds).
Rydah805 said:
Mine doesn't send texts. Only when off the air rave.
Check Me Out On The Google Play Store!!!
​
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Click to expand...
Click to collapse
That's a known issue with the airave.... Or the person you are sending texts to will get repeated texts.... Although with the EVO 4g LTE, I haven't had that issue come up yet...
DarkManX4lf said:
That's a known issue with the airave.... Or the person you are sending texts to will get repeated texts.... Although with the EVO 4g LTE, I haven't had that issue come up yet...
Click to expand...
Click to collapse
Me either. I think that issue had been resolved in this newer version of the Airave.
Sent from my EVO using XDA
I actually have an airave that I was planning on selling but forgot about if anyone is interested.
Sprint's motto: "When in doubt -AIRAVE!"
Rydah805 said:
Mine doesn't send texts. Only when off the air rave.
Check Me Out On The Google Play Store!!!
​
Sent From My HTC Evo 4G LTE, On The Now Network From Sprint!
Click to expand...
Click to collapse
We are having the same problem, my Evo 3D, Evo 4G work fine, but the Evo LTE cannot send text messages, but can receive them. I'm on a 1 year old Airave
Thanks,
Jay
Evo lte with airwave here. I have none of the problems you guys have mentioned. I never set the box up in front of my router either. cable modem >> router >> airwave and all works fine. If you want to change any of the settings I believe you have to be connected behind the airwave. I got mine for free due to almost zero service here between a few hills.
I have the Airvana brand Airave I got last year (the 3G version) and I have no issues with my LTE on it sending or receiving text messages. In fact, as soon as I get home my LTE connects to it right away.
Got my Airvana Airave today. It is a very simple install, however once it was fully connected none of my phones would register to to the device.
After a bit of digging online I found that you need to log onto your sprint account and change the settings of the airave by default it is set for restricted access, however there are no numbers in the access list. I changed the setting to unrestricted and now all my devices connect.
Really good 3g speeds on my OG EVOs and my LTE. The only issue I have is that your location as recognized by LBS apps (weather, google ect..) is not accurate. This is a known issue according to the Sprint forums.
I have the original Airwave at work connected to the commercial ISP. By default, it was wide open supporting up to 3 devices at once. The Internet speed is tied to if the phone can reach a real tower and if it can't (even in the Airwave coverage area), then it will use the Airwave at super slow speeds. Also the original Airwave requires the device to be able to get a GPS lock to ensure that it isn't used out the the Sprint area.
But over all it works pretty well. Because I was able to talk my employer into letting me use it at work, because of safety reasons and customer experience since I left it open to everyone.
Like stated, Sprint doesn't charge for it since I originally complained that I got no service at work.

Categories

Resources