Can't send messages (SMS) - Hero, G2 Touch Q&A, Help & Troubleshooting

As explain in the title I can't send any messages but i can receive them. My Hero is running with Villainrom 5.5 and I have done the update to get all APN.
Thanks for helping me guys!

manually input the smsc
type in these numbers on your dialer,... *#*#4636#*#* then wait a few seconds.
Go into phone settings, then scroll down to the bottom.

Actually i've tried several things like changing the wcdma to gsm... but nothing changes. It is annoying because i can do everything but i still can't send messages. I didn't found phone settings but phone informations...

Neoangel21 said:
Actually i've tried several things like changing the wcdma to gsm... but nothing changes. It is annoying because i can do everything but i still can't send messages. I didn't found phone settings but phone informations...
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Click to collapse
Yeah thats the one, phone info,... then did you put in your SMSC, its the sms centre number, get it from your network provider.

Are you trying to sen a really long message? (i.e. over 160 chars) This is a known issue, use handcent and change the settings to split long messages to simple split.

Related

Text message issue with 2.1

I receive mesaages just fine, but my messages are stuck 'sending'. this is with handcent and default messaging. Also, i am unable to download pictures that i receive..nor do people get the ones i send...what gives. Had no issues on 1.6
Also, sense i am on the subject, anyway to make handcent look like the default messenger?
Sent from my X10i using XDA App
SMS issue
If you are not receiving it sounds like there is a problem with your phone account, phone your network operator and check that they haven't put a bar on your account (for late payment etc). MMS issue sounds like you don't have the right APN for your network, either use the Sony Ericsson set-up wizard to get the right settings or get your network operator to send them to you.
The5ickne55 said:
I receive mesaages just fine, but my messages are stuck 'sending'. this is with handcent and default messaging.
Click to expand...
Click to collapse
I'm hearing ya mate, probably 1 in 10 messages "cannot send" but is ok if i retry sending .
a strange glitch....thought i was on my own here
I had it too. I just restarted the phone and now it's working again. No idea what caused it.

[Q] SMS Trouble

I find since the 2.1 update (Rogers/x10a) a lot of my SMS are not going through. I keep getting the "message not sent" notification. (THIS IS NOT THE SAME AS 160+ CHARACTERS PROBLEM)
Am I the only one with this problem since the update? If so, hopefully I can get a new phone from Rogers
Have tried the *#*#4636#*#* and looked at the SMSC. Is always blank. Even when SMS is working.
Help?
EDIT: The problem here is Task Killers (ATK, for me). If Auto Kill is set to Aggressive it interfere's with sending SMS. If set to Safe there is no problem whatsoever.
i have the same problem
my rogers canada x10a also has a tiny bit of trouble sending sms messages after the update. i was considering reflashing because of it. i have found that every time i try to send a message that it has to split in to more than one message it fails.
hope this might aid in diagnosis with someone that knows more about this issue.
i haven't tried to play with it enough to recreate the problem consistently but if their standard character cap is different that could cause problems i suppose.
Edit:
i just attempted to recreate my problem for sake of being constructive.
for curiosity sake i went into the 4636 menu first. i should have done this after.
my smsc was also blank so i hit refresh and the field populated with: "+17057969300",145
that doesnt make a lot of sense to me looking like a phone number with too many digits. i dont know what the 145 was about either
i then went on to send a text message to myself starting with 140 chars then 144, 145, 146, 150, 160, and 180
it did warn me after 150 that i was sending 2 sms messages but they all worked
results: inconclusive
gooph said:
my rogers canada x10a also has a tiny bit of trouble sending sms messages after the update. i was considering reflashing because of it. i have found that every time i try to send a message that it has to split in to more than one message it fails.
hope this might aid in diagnosis with someone that knows more about this issue.
i haven't tried to play with it enough to recreate the problem consistently but if their standard character cap is different that could cause problems i suppose.
Edit:
i just attempted to recreate my problem for sake of being constructive.
for curiosity sake i went into the 4636 menu first. i should have done this after.
my smsc was also blank so i hit refresh and the field populated with: "+17057969300",145
that doesnt make a lot of sense to me looking like a phone number with too many digits. i dont know what the 145 was about either
i then went on to send a text message to myself starting with 140 chars then 144, 145, 146, 150, 160, and 180
it did warn me after 150 that i was sending 2 sms messages but they all worked
results: inconclusive
Click to expand...
Click to collapse
Your problem could be because you're with a different carrier. Bell? I know bell has capped at 150 characters I believe. Also, if you are on a different carrier I'm assuming the SMSC are different.
However, I am able to send SMS over 160 characters. Never had a problem with that. It's more of an annoyance. 1/15-20 of my messages doesn't go through. It's just bloody annoying.
paulsandhu said:
Your problem could be because you're with a different carrier. Bell? I know bell has capped at 150 characters I believe. Also, if you are on a different carrier I'm assuming the SMSC are different.
However, I am able to send SMS over 160 characters. Never had a problem with that. It's more of an annoyance. 1/15-20 of my messages doesn't go through. It's just bloody annoying.
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Click to collapse
I have to apologize. i just haven't changed that in my account here yet. i just switched from bell to rogers.
also:
all the random test messages i sent to myself before i posted that worked but i still am having problems sending 2+ sms messages to other people consistently.
I think this issue is related to Rogers' crappy network. Everyone I know on Rogers right now (in London Ont at least) is experiencing the same problem regardless of the device they're using. Damn you ROBBERS!!
I'm having this problem since I updated to 2.1, I can't send more than 160 characters in SMS. If it's more than 160 it fails to send it. Is there any solution to this? TIA
gooph said:
i just attempted to recreate my problem for sake of being constructive.
for curiosity sake i went into the 4636 menu first. i should have done this after.
my smsc was also blank so i hit refresh and the field populated with: "+17057969300",145
that doesnt make a lot of sense to me looking like a phone number with too many digits. i dont know what the 145 was about either
i then went on to send a text message to myself starting with 140 chars then 144, 145, 146, 150, 160, and 180
it did warn me after 150 that i was sending 2 sms messages but they all worked
results: inconclusive
Click to expand...
Click to collapse
THANX I have had problems with sending large (above 160) sms's, after update to 2.1, but then i saw this, and gave it a try, and it worked, so for all others, try the 4636 menu, and hit refresh, helped for me
But But ..........after reboot the same problem again...........grrrr, then what to do!!!???
I know all providers have **** networks but I don't think that this is the problem. Since 1.6 I've NEVER experienced this issue with SMS. But dropped calls and **** reception? Yes.
I don't know if this is a firmware issue or not. Im thinking it is.
This is happening to many people in the UK too since the 2.1 update. So it's certainly not exclusive to your operator but something cocked up in the update.
I even had this problem on 1.6, it happens mainly between me and my girlfriend. Its a nightmare. Sometimes all is ok and others just won't send and sometimes it sends when it says can not send so god knows!!
Sent from my X10i using XDA App
**** sony ericsson .. and rogers
Hi all. I live in Denmark and have the same problem. I amusing CHOMPsms an belived that it was the app that was The problem but i dont think anymore. I can't enter that menu 4636. Help!
Regards Allan
Sent from my X10i using XDA App
I too had this problem on O2 Ireland after the 2.1 Android update.
Simple answer to the problem is that the update screws up one or two lines in the APN on the phone. All you should need to do to sort this out is find out your carriers APN settings and manually input them. As soon as I did this all worked beautifully.
Settings > Wireless & Networks > Mobile Networks > Access Point Names > "Carrier Name" (Internet)
Change this and in theory you should be working again.
DBSS said:
I too had this problem on O2 Ireland after the 2.1 Android update.
Simple answer to the problem is that the update screws up one or two lines in the APN on the phone. All you should need to do to sort this out is find out your carriers APN settings and manually input them. As soon as I did this all worked beautifully.
Settings > Wireless & Networks > Mobile Networks > Access Point Names > "Carrier Name" (Internet)
Change this and in theory you should be working again.
Click to expand...
Click to collapse
But doesn't this only affect the internet usage on the phone? I don't believe this is the same as the SMSC.
On another note, I happened to remove HTC Keyboard from my device as I thought this might be affecting the performance some how. And I don't know if it is a coincidence but my problem is gone.
Also, I noticed with the HTC Keyboard sometimes when I would send a message, the actual message would still be written on the "type message here" field.
2 birds, one stone ???
paulsandhu said:
But doesn't this only affect the internet usage on the phone? I don't believe this is the same as the SMSC.
On another note, I happened to remove HTC Keyboard from my device as I thought this might be affecting the performance some how. And I don't know if it is a coincidence but my problem is gone.
Also, I noticed with the HTC Keyboard sometimes when I would send a message, the actual message would still be written on the "type message here" field.
2 birds, one stone ???
Click to expand...
Click to collapse
If you delete the 145 in smsc and the , you Can send 2 messages but not 3 in one continous SMS. Do not go back when you have done it go directly to the homescreen. By the way I'm also from Denmark... Fu.... S/E
lucifax said:
If you delete the 145 in smsc and the , you Can send 2 messages but not 3 in one continous SMS. Do not go back when you have done it go directly to the homescreen. By the way I'm also from Denmark... Fu.... S/E
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Click to collapse
Hi
My problem was not sending SMS over 160 characters... It was sending them period. I would constantly get "Message not sent" notifications.
I realized the problem. It's not HTC Keyboard, but Advanced Task Killer. I had the setting for Auto Kill frequency set to aggressive. This somehow interfered with sending SMS for my phone. I set it to Safe and it is fine. But if I switch back to Aggressive there is problems.

Strange SMS Problem

I have a Samsung Galaxy S2 which i am having a really irritating SMs problem with.
My dad lives in Cyprus, when he sends me an SMS i can not reply, when i try it just says 'sending' then 'failed' . In order to get the text SMS to send to him i have to delete the message thread, then start a new message and it will send. Now if he then replies, i will need to delete the message thread again in order to be able to send him a new message.
I do not have this issue with any other contacts that i am aware. The only difference with my dad is that he lives abroad in Cyprus, and all my other contacts are here in the UK. Has anyone else had this issue? Know what causes it? I have deleted and recreated the contact but still the same.
Many thanks.
Do you have your dad's number stored in contacts with country code or not ? I was on the verge of smashing my phone when i was abroad, trying to call persons in my native country and i couldn't because i didn't have numbers stored with country code. Maybe that's your issue too
I think the problem is related to what SMS server your dad is using, I had same issue with my X-girls phone, no one could direct reply to SMS...
Hi, thanks for the replies.
Sp1tfire, i have changed the number configuration around several times, all with no success.
Fritz, this sounds plausible, however this would surely affect other phones replying? I don't have this issue when using my iphone 4 so it only happens from the Galaxy2 at the minute. I will try and use a colleagues Android phone to text him and test it.
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
FRlTZ said:
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
Click to expand...
Click to collapse
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
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Click to collapse
I am using the stock SMS app. I have just wiped the phone and installed the KF2 firmware. Going to see if that helps.
Sp1tfire, thats right, i can only reply to him when i delete the existing thread. I can however send new SMS to him no problem, so long as the thread is deleted before hand. Very frustrating as i lose the history every time.
Update, exactly the same on KF2 Firmware.
Ok, so i tried with a friends HTC desire and he has the same issue. also found my brother who has an iphone 3gs is unable to reply to my Dads number. So at least know its no longer just my phone and that it must be something the other end. Many thanks for the help.
Same problem here
When I reply to my girl it says: failed, when i delete the whole thread it goes.
It's only when I text her, all the other contact go fine
On my old sgs I had it to, but only on stock, when I was on CM7 it was OK.
Cant imagine that its something with the other phone i'm sending it to though
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I remember in all the previous phones I've had, there's been a setting in the SMSC Settings allowing the user to specify whether or not to "Reply using the same SMSC" (or something along those lines).
If the option is ticked, the phone attempts to reply to the message through the SMSC that the text originally came from (rather than the one set in your handset).
The cause of the error may be because the SMSC overseas does not recognise your phone/SIM and therefore won't allow the replying message to go through.
And perhaps this may explain why deleting the whole thread and restarting a brand new message works - that is, the new message will go through the SMSC that is set in your phone for your own network.
Although, I've had a look through the settings in my SGS2 and can't seem to find that setting anywhere... (doesnt mean it's not there - it could just be that I don't know my phone well enough because I've only had it for a few days ).
I think your dad's SMS configuration settings is forcing you (or any other person he is sending an SMS to) to reply through his operators message centre
Ask him to check his sms settings and disable any such message centre settings from his side. This should solve the problem.
Sent from my GT-I9100 using XDA App

[Q] "Message not sent" only on SMS

I have recently purchased a new i605, rooted, unlocked, and installed TWRP through Casual. And flashed CM10.2-20130827-Nightly-i605. I finally received my SIM cutter in the mail today, and pulled the full size Straight Talk SIM out of my Skyrocket that I have been using with no issues for almost 2 years, cut the SIM, put it in the Note 2, and entered the APN settings. It is receiving good signal, showing the "H" and "H+" the majority of the time. I can make voice calls, receive voice calls, send/receive MMS, and have good data sending and receiving. My only issue is, I can only receive SMS, and when I try to send (or reply to one already received) I get the "Message not sent" error. I saw a possible fix, of updating your SMSC, but I have no clue how to find what my SMSC is in order to input it, and haven't been able to find it either. I tried editing the way the telephone numbers are stored from +1 250-250-2500, to (250)250-2500, +12502502500, +1 (250)250-2500. I also saw where someone found a fix for their situation, where they had accidentally set Google Voice to send text messages. I went into the settings on my Voice app, and that setting was turned on, so I turned it off. But I am still having the same results when trying to send an SMS.
Does anyone have a clue as to how I can find what my SMSC is, so that I can try that fix for the issue?
Did I post this in the appropriate subsection of the Verizon Note 2 forum?
I'm in the exact same situation you are. Send/receive calls, receive texts but can't send texts. I received a new note 2 through insurance two days ago and did the same process of rooting the phone, except I flashed jedix17 on it. So I'm guessing the problem lies in the roms? I haven't had time to switch roms to see if that fixes it though. I'd like to see if there's an easier alternate solution as well.
Ok, I got to playing with the "fixes" I had already attempted, for a second time. Google Voice was set to send SMS, and I would change the setting in Voice to make the messaging app send SMS. Well, I noticed that after closing Voice, then going back to the settings in Voice, it would be set to Google Voice sending SMS again. So I Force Closed the Voice app, and uninstalled it, and the issue cleared up. I have no idea why the app would be automatically changing it's own settings back, after closing it though.
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
kevinyoki said:
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
Click to expand...
Click to collapse
Did you figure out your issue? If you flashed Gapps, you may have Voice+. Check in your app drawer just to make sure.
Yeah I have fixed it Thanks for asking (and yeah I did check and I did not have voice). Reflashing the rom did indeed work

New Le Max 2 Doesn't Receive SMS/MMS Reliably on AT&T

Just Got my Le Max 2 820x from Geekbuying yesterday. Seems like a great phone. My one huge problem with it, and I'm hoping it can be solved, is that I sometimes don't receive SMS or MMS when people send them to me. I don't know why it works sometimes and doesn't others. I had a friend send me 7 text messages over the course of the day yesterday and I didn't receive any of them. I used my sons phone to send a test SMS and I didn't get it. Then like 2 seconds later I tried again and got it. I used his phone to send a picture (MMS) and it showed up fine. I texted his phone with the Le Max 2 and it showed up fine. Then I sent a picture (MMS) to his phone and it showed up fine.
I can't be using this phone if I'm going to be missing text messages. It's 95% how I communicate. I've already checked the APN settings and they appear correct. If they weren't, I probably wouldn't be able to send or receive SMS or MMS whatsoever. I'm going to do more testing today, but could DOZE be turning off my cell radio when it goes to sleep somehow so that they phone doesn't "see" the text messages when they come in? I'm hoping it's a software problem. Here's my rom info:
EUI VERSION: 5.8.015S (Stable)
Build Number: FEXCNFN5801507014S
Security Update: June 1, 2016
Please help! Oh, and last thing, I've already tried changing the messaging app from default, to Google Messenger, to Textra and it doesn't seem to make any difference.
Try with rom CM13, everything wil be ok.
I have the same phone and same problem and I fixed it. Search on Playstore Handcent Next SMS and install it than click Inbox > More > Settings > All > MMS (Network settings for MMS) > MMS framework than select Smart > Carrier Setup > Mode (Select from list) than just choose your country and your carrier thats it. I hope you can fix the problem. if you fix the problem just let me know please. Sorry about my english.
HKNUSA said:
I have the same phone and same problem and I fixed it. Search on Playstore Handcent Next SMS and install it than click Inbox > More > Settings > All > MMS (Network settings for MMS) > MMS framework than select Smart > Carrier Setup > Mode (Select from list) than just choose your country and your carrier thats it. I hope you can fix the problem. if you fix the problem just let me know please. Sorry about my english.
Click to expand...
Click to collapse
I didn't fix it, but I found what the problem was, and I found a workaround. Refer to this post here:
http://forum.xda-developers.com/le-max-2/help/swiping-app-closed-task-manager-t3481571
Basically, if I leave the messing app (textra) running in the background, I get all the messages and texts. But If I use the app manager/recent apps button and swipe the textra app to close it, somehow the system disables it until I open it again. That's why I was missing messages. So my workaround is to ALWAYS leave the Textra app running in the background and never swipe it closed.
xphyle1971 said:
I didn't fix it, but I found what the problem was, and I found a workaround. Refer to this post here:
http://forum.xda-developers.com/le-max-2/help/swiping-app-closed-task-manager-t3481571
Basically, if I leave the messing app (textra) running in the background, I get all the messages and texts. But If I use the app manager/recent apps button and swipe the textra app to close it, somehow the system disables it until I open it again. That's why I was missing messages. So my workaround is to ALWAYS leave the Textra app running in the background and never swipe it closed.
Click to expand...
Click to collapse
Hi,
I had almost the same issue as you. I did try a custom rom and thought it fixed it, I couldn't unroot that one and BT didn't work though so I went back to stock, sometimes with SMS and some times without. Then the other day I was peeking in the hidden menu and saw something I couldn't understand "SMS over IMS" - it's apparently a way to use SMS as a IP-messenger i.e SMS over LTE. I tried to set it to "NO" which seems to have fixed it.
can you tell where is this hidden menu for "SMS over IMS"?
Thanks!
Hi,
Iam from India and i'm using leX821 version of le max 2. Here,I use a 4G network called Jio. So automatically my data turns on and off while surfing the net. Please reply for the answer

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