[Q] SMS Trouble - XPERIA X10 Q&A, Help & Troubleshooting

I find since the 2.1 update (Rogers/x10a) a lot of my SMS are not going through. I keep getting the "message not sent" notification. (THIS IS NOT THE SAME AS 160+ CHARACTERS PROBLEM)
Am I the only one with this problem since the update? If so, hopefully I can get a new phone from Rogers
Have tried the *#*#4636#*#* and looked at the SMSC. Is always blank. Even when SMS is working.
Help?
EDIT: The problem here is Task Killers (ATK, for me). If Auto Kill is set to Aggressive it interfere's with sending SMS. If set to Safe there is no problem whatsoever.

i have the same problem

my rogers canada x10a also has a tiny bit of trouble sending sms messages after the update. i was considering reflashing because of it. i have found that every time i try to send a message that it has to split in to more than one message it fails.
hope this might aid in diagnosis with someone that knows more about this issue.
i haven't tried to play with it enough to recreate the problem consistently but if their standard character cap is different that could cause problems i suppose.
Edit:
i just attempted to recreate my problem for sake of being constructive.
for curiosity sake i went into the 4636 menu first. i should have done this after.
my smsc was also blank so i hit refresh and the field populated with: "+17057969300",145
that doesnt make a lot of sense to me looking like a phone number with too many digits. i dont know what the 145 was about either
i then went on to send a text message to myself starting with 140 chars then 144, 145, 146, 150, 160, and 180
it did warn me after 150 that i was sending 2 sms messages but they all worked
results: inconclusive

gooph said:
my rogers canada x10a also has a tiny bit of trouble sending sms messages after the update. i was considering reflashing because of it. i have found that every time i try to send a message that it has to split in to more than one message it fails.
hope this might aid in diagnosis with someone that knows more about this issue.
i haven't tried to play with it enough to recreate the problem consistently but if their standard character cap is different that could cause problems i suppose.
Edit:
i just attempted to recreate my problem for sake of being constructive.
for curiosity sake i went into the 4636 menu first. i should have done this after.
my smsc was also blank so i hit refresh and the field populated with: "+17057969300",145
that doesnt make a lot of sense to me looking like a phone number with too many digits. i dont know what the 145 was about either
i then went on to send a text message to myself starting with 140 chars then 144, 145, 146, 150, 160, and 180
it did warn me after 150 that i was sending 2 sms messages but they all worked
results: inconclusive
Click to expand...
Click to collapse
Your problem could be because you're with a different carrier. Bell? I know bell has capped at 150 characters I believe. Also, if you are on a different carrier I'm assuming the SMSC are different.
However, I am able to send SMS over 160 characters. Never had a problem with that. It's more of an annoyance. 1/15-20 of my messages doesn't go through. It's just bloody annoying.

paulsandhu said:
Your problem could be because you're with a different carrier. Bell? I know bell has capped at 150 characters I believe. Also, if you are on a different carrier I'm assuming the SMSC are different.
However, I am able to send SMS over 160 characters. Never had a problem with that. It's more of an annoyance. 1/15-20 of my messages doesn't go through. It's just bloody annoying.
Click to expand...
Click to collapse
I have to apologize. i just haven't changed that in my account here yet. i just switched from bell to rogers.
also:
all the random test messages i sent to myself before i posted that worked but i still am having problems sending 2+ sms messages to other people consistently.

I think this issue is related to Rogers' crappy network. Everyone I know on Rogers right now (in London Ont at least) is experiencing the same problem regardless of the device they're using. Damn you ROBBERS!!

I'm having this problem since I updated to 2.1, I can't send more than 160 characters in SMS. If it's more than 160 it fails to send it. Is there any solution to this? TIA

gooph said:
i just attempted to recreate my problem for sake of being constructive.
for curiosity sake i went into the 4636 menu first. i should have done this after.
my smsc was also blank so i hit refresh and the field populated with: "+17057969300",145
that doesnt make a lot of sense to me looking like a phone number with too many digits. i dont know what the 145 was about either
i then went on to send a text message to myself starting with 140 chars then 144, 145, 146, 150, 160, and 180
it did warn me after 150 that i was sending 2 sms messages but they all worked
results: inconclusive
Click to expand...
Click to collapse
THANX I have had problems with sending large (above 160) sms's, after update to 2.1, but then i saw this, and gave it a try, and it worked, so for all others, try the 4636 menu, and hit refresh, helped for me
But But ..........after reboot the same problem again...........grrrr, then what to do!!!???

I know all providers have **** networks but I don't think that this is the problem. Since 1.6 I've NEVER experienced this issue with SMS. But dropped calls and **** reception? Yes.
I don't know if this is a firmware issue or not. Im thinking it is.

This is happening to many people in the UK too since the 2.1 update. So it's certainly not exclusive to your operator but something cocked up in the update.

I even had this problem on 1.6, it happens mainly between me and my girlfriend. Its a nightmare. Sometimes all is ok and others just won't send and sometimes it sends when it says can not send so god knows!!
Sent from my X10i using XDA App

**** sony ericsson .. and rogers

Hi all. I live in Denmark and have the same problem. I amusing CHOMPsms an belived that it was the app that was The problem but i dont think anymore. I can't enter that menu 4636. Help!
Regards Allan
Sent from my X10i using XDA App

I too had this problem on O2 Ireland after the 2.1 Android update.
Simple answer to the problem is that the update screws up one or two lines in the APN on the phone. All you should need to do to sort this out is find out your carriers APN settings and manually input them. As soon as I did this all worked beautifully.
Settings > Wireless & Networks > Mobile Networks > Access Point Names > "Carrier Name" (Internet)
Change this and in theory you should be working again.

DBSS said:
I too had this problem on O2 Ireland after the 2.1 Android update.
Simple answer to the problem is that the update screws up one or two lines in the APN on the phone. All you should need to do to sort this out is find out your carriers APN settings and manually input them. As soon as I did this all worked beautifully.
Settings > Wireless & Networks > Mobile Networks > Access Point Names > "Carrier Name" (Internet)
Change this and in theory you should be working again.
Click to expand...
Click to collapse
But doesn't this only affect the internet usage on the phone? I don't believe this is the same as the SMSC.
On another note, I happened to remove HTC Keyboard from my device as I thought this might be affecting the performance some how. And I don't know if it is a coincidence but my problem is gone.
Also, I noticed with the HTC Keyboard sometimes when I would send a message, the actual message would still be written on the "type message here" field.
2 birds, one stone ???

paulsandhu said:
But doesn't this only affect the internet usage on the phone? I don't believe this is the same as the SMSC.
On another note, I happened to remove HTC Keyboard from my device as I thought this might be affecting the performance some how. And I don't know if it is a coincidence but my problem is gone.
Also, I noticed with the HTC Keyboard sometimes when I would send a message, the actual message would still be written on the "type message here" field.
2 birds, one stone ???
Click to expand...
Click to collapse
If you delete the 145 in smsc and the , you Can send 2 messages but not 3 in one continous SMS. Do not go back when you have done it go directly to the homescreen. By the way I'm also from Denmark... Fu.... S/E

lucifax said:
If you delete the 145 in smsc and the , you Can send 2 messages but not 3 in one continous SMS. Do not go back when you have done it go directly to the homescreen. By the way I'm also from Denmark... Fu.... S/E
Click to expand...
Click to collapse
Hi
My problem was not sending SMS over 160 characters... It was sending them period. I would constantly get "Message not sent" notifications.
I realized the problem. It's not HTC Keyboard, but Advanced Task Killer. I had the setting for Auto Kill frequency set to aggressive. This somehow interfered with sending SMS for my phone. I set it to Safe and it is fine. But if I switch back to Aggressive there is problems.

Related

Can't send messages (SMS)

As explain in the title I can't send any messages but i can receive them. My Hero is running with Villainrom 5.5 and I have done the update to get all APN.
Thanks for helping me guys!
manually input the smsc
type in these numbers on your dialer,... *#*#4636#*#* then wait a few seconds.
Go into phone settings, then scroll down to the bottom.
Actually i've tried several things like changing the wcdma to gsm... but nothing changes. It is annoying because i can do everything but i still can't send messages. I didn't found phone settings but phone informations...
Neoangel21 said:
Actually i've tried several things like changing the wcdma to gsm... but nothing changes. It is annoying because i can do everything but i still can't send messages. I didn't found phone settings but phone informations...
Click to expand...
Click to collapse
Yeah thats the one, phone info,... then did you put in your SMSC, its the sms centre number, get it from your network provider.
Are you trying to sen a really long message? (i.e. over 160 chars) This is a known issue, use handcent and change the settings to split long messages to simple split.

X10 2.1 sms issue

Hey all,
Just wondering whether its me or not, but ever since the update if I type a text longer than '1 message(+9) '(weird but cool feature if I must say) my phone will Not send the message no matter what..and as long as I have it under that character limit it works fine...
I'm in australia and with Optus, and I work for them as well so I know it isn't my sim or my account :/
Anybody else had this issue? Because I know currently the samsung galaxy S(2.1) is having compatability issues with texting, but I wouldn't imagine it'd be the same cause...
- Shalz
Sent from my X10i using XDA App
I just did a test text and it worked fine.. 2 messages sent no problems.. (UK Vodafone).. World Generic 2.1 firmware.
just wondering did you update to the optus 2.1 or the generic?
I have a feeling i must be on the generic firmware because i did have 1.6 Rooted prev. to the update
I asked the guys at work about the update today and none of them so far have been able to update...even though i downloaded the Australasian PC Companion.
but even picture messages and everything else works perfectly fine...its just that one thing =/
I have the exact same issue, it happened to me also on 1.6 bu that was more generous and gave me 2 message lengths before it would fail to send. its strange as the first couple of messages i sent on the nordic 2.1 update where fine and they were well over 2 message lengths and then suddenly if i try to send one over 1 message length it fails!!! weird
would love to find the reason to this
Someone found any solution FOR THIS??? Help
It's saying "Could not send" for me, but is actually sending the first 160 characters of the message
Edited to add: I'm on UK Vodafone with the Global Generic 2.1 firmware.
Further edit: I'm able to send long sms to myself, just not my intended recipient...? She's on O2, could this be why?
Even more edit: Just tried sending to someone else and they didn't receive anything?! Very inconsistent!
sms Issue
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
zerro2hero said:
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
Click to expand...
Click to collapse
I still haven't found a solution to this, interesting that you're also on UK Vodafone though, maybe it's something to do with them rather than the firmware?
has anyone found solution to this I have Rogers X10a and Telus sim card in it. Can't send sms if its longer than 160 charecters . Please help
I'm having the same problem as well. Any message over 160 characters and it won't send. This has actually resulted in my not being able to send shorter messages after trying to send a message that is over 160 characters. Not sure what is going on here or if there is a setting that can be changed for this.
I'm in the U.S. on AT&T. Used the xda flash to global and rogers and neither would send an sms message over 160 I guess? (it's 2 sms) Did a global firmware to 1.6 and then updated to x10a 2.1 via sony and then tried and it still would not send. It will send through GSM however using the edge network. It must have something to do with the h network then and no I don't get 3g to pop up at the top of the screen ever..
I'm not too sure what the problem is here but it is the only one I am having on my phone, everything else is working great!...
If anyone can help us all out with any ideas or suggestions it would be great but as of now it sounds like it's a problem with the new software from sony. Gonna try messing with the sms apn a bit and see if I come up with anything but as of now 2.1 sms is considered broken in my opinion.:/
im having the same problem. im using chompsms and at the botton, instead of saying 160 char it says 70 and wont send more than two texts long. If the network is changed to GSM only, any size text will send but then internet is slow unless its changed back. AT&T settings were found automatically but they are all correct.
my SE Xperia X10 on 2.1 wont send messages at all. no matter the size. ive tried to send messages like "Hey" or "No" and they dont send. Im with in Canada, with Rogers. And its not my signal because i have 4 bars...
-Thanks
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Jeff-SEAnswers said:
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Thanks Jeff! As I am having this issue too, awaiting for any news about it...
Hi Everyone,
I've heard back from our team today. This is not a generic problem. I will need information from your phones to pass on so I can duplicate the problem. Please PM me the following details:
Country:
Service Provider/Operator:
IMEI:
SI#: (SI is the ####-####.# on the back of the phone)
Did this happen in 1.6?:
Did it ever work on 2.1?:
I need at least 5 examples to pass to the team to move this forward. I will update you when I've collected these.
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
dubbug1971 said:
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
Click to expand...
Click to collapse
Didn't work for me, UK Vodafone.
doesn't work for Telus Canada

[Q] Text message problems

when texting a message the call back number that is recieved on the other persons phone is a long string of numbers and is not showing up as my original phone number and when the person replies back they have to text me from my original number and cannot reply back to the number that is showing up
ANYONE else having this problem???????
Same problem here in Orlando, FL!!
its the sim card number that is showing up on the text lol I THINK atleast thats what verizon texh support said
wow that would be a hackers dream number i would suppose
oh damn!
I'll report as soon as I get mine.
Don't think I'm having that problem, but go into your text message settings and try changing your call-back number in there.
fronc said:
Don't think I'm having that problem, but go into your text message settings and try changing your call-back number in there.
Click to expand...
Click to collapse
that didnt work either
So after some testing it seems my issue is only happening with AT&T Wireless phones. My txt msgs are fine to TMO and VZW...odd.
Verizon tech said it has been reported a few times but they said they would get back to me on this issue within the hour lol ill hold my breath
and my service is in middle tennessee
mcobrandon said:
So after some testing it seems my issue is only happening with AT&T Wireless phones. My txt msgs are fine to TMO and VZW...odd.
Click to expand...
Click to collapse
Thats bs because its happening to me to Verizon users, both blackberry verizon users so far.
the number that shows up on the other person phone on my text matches my IMSI number
Ok they told me a temporary fix
Delete cache and cookies from browser take battery out for 10 seconds
Sent from my ADR6400L using XDA App
I fixed this (temporarily) by unchecking "Send callback number" under SMS settings.
It was doing it even sending texts to other Verizon users.
I fixed mine just by simply rebooting the phone
Mine was doing this last night.
i think a simple reboot fixes it temp. but a verizon tech told me they are collecting data because they are fixing to push out a patch for it and a few other problems
impulse101 said:
I fixed mine just by simply rebooting the phone
Click to expand...
Click to collapse
same here, 1 reboot fixed it
No issues when my son texts me from his TB. Currently on a Fascinate for another hour.
Had issue unchecked the call back number battery pull and all is good..
Reboot solved the problem for me but I don't know if that is a permanent solution. I suspect that some people may have this problem and not even know about it. Unless you call and say, "Hey, I didn't hear back from you after I sent that text," you won't know they thought you had gotten their reply. This has happened to me both at the beginning as well as in the middle of a conversation. I've had the phone for 3 days, and the problem has occurred sporadically each day. I would be interested to hear if anybody has had the issue recur after a reboot or similar fix appeared to solve the problem.
All texts I send appear to arrive at their destination, with only some having the ID number instead of my phone number. It's the replies to those texts that sometimes arrive and sometimes don't.
happen to me the first day I got the phone...called verizon and they fixed the problem in 5 mintues...I powered down my phone and they fixed out on there end.

Strange SMS Problem

I have a Samsung Galaxy S2 which i am having a really irritating SMs problem with.
My dad lives in Cyprus, when he sends me an SMS i can not reply, when i try it just says 'sending' then 'failed' . In order to get the text SMS to send to him i have to delete the message thread, then start a new message and it will send. Now if he then replies, i will need to delete the message thread again in order to be able to send him a new message.
I do not have this issue with any other contacts that i am aware. The only difference with my dad is that he lives abroad in Cyprus, and all my other contacts are here in the UK. Has anyone else had this issue? Know what causes it? I have deleted and recreated the contact but still the same.
Many thanks.
Do you have your dad's number stored in contacts with country code or not ? I was on the verge of smashing my phone when i was abroad, trying to call persons in my native country and i couldn't because i didn't have numbers stored with country code. Maybe that's your issue too
I think the problem is related to what SMS server your dad is using, I had same issue with my X-girls phone, no one could direct reply to SMS...
Hi, thanks for the replies.
Sp1tfire, i have changed the number configuration around several times, all with no success.
Fritz, this sounds plausible, however this would surely affect other phones replying? I don't have this issue when using my iphone 4 so it only happens from the Galaxy2 at the minute. I will try and use a colleagues Android phone to text him and test it.
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
FRlTZ said:
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
Click to expand...
Click to collapse
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I am using the stock SMS app. I have just wiped the phone and installed the KF2 firmware. Going to see if that helps.
Sp1tfire, thats right, i can only reply to him when i delete the existing thread. I can however send new SMS to him no problem, so long as the thread is deleted before hand. Very frustrating as i lose the history every time.
Update, exactly the same on KF2 Firmware.
Ok, so i tried with a friends HTC desire and he has the same issue. also found my brother who has an iphone 3gs is unable to reply to my Dads number. So at least know its no longer just my phone and that it must be something the other end. Many thanks for the help.
Same problem here
When I reply to my girl it says: failed, when i delete the whole thread it goes.
It's only when I text her, all the other contact go fine
On my old sgs I had it to, but only on stock, when I was on CM7 it was OK.
Cant imagine that its something with the other phone i'm sending it to though
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I remember in all the previous phones I've had, there's been a setting in the SMSC Settings allowing the user to specify whether or not to "Reply using the same SMSC" (or something along those lines).
If the option is ticked, the phone attempts to reply to the message through the SMSC that the text originally came from (rather than the one set in your handset).
The cause of the error may be because the SMSC overseas does not recognise your phone/SIM and therefore won't allow the replying message to go through.
And perhaps this may explain why deleting the whole thread and restarting a brand new message works - that is, the new message will go through the SMSC that is set in your phone for your own network.
Although, I've had a look through the settings in my SGS2 and can't seem to find that setting anywhere... (doesnt mean it's not there - it could just be that I don't know my phone well enough because I've only had it for a few days ).
I think your dad's SMS configuration settings is forcing you (or any other person he is sending an SMS to) to reply through his operators message centre
Ask him to check his sms settings and disable any such message centre settings from his side. This should solve the problem.
Sent from my GT-I9100 using XDA App

[SOLVED]No multimedia msgs - phone problem??

So, this morning was the first day of school for my kids. Of course I snap several photos then go to txt the pictures to the grandparents. And the phone goes to send..... and then just sits there.... for ages. Then eventually errors out. Odd, but you know, at&t is kind of crap so I figure I'll try it when I get to work. A few mins later I receive a picture msg from my sister and I cannot open that either.
Anyway, it looks like I cannot send or receive multimedia messages now. After chatting with the at&t support person for what seemed like hours, he says the problem is likely with my phone and i need to do a warranty replacement.
I am thinking that's a ROM bug/issue, right? Would doing a master reset possibly fix this? Has anyone else had this problem? (I'm running the at&t official GB ROM, I did not do the OTA update though. I did the full pudding/root pre-install load.
Mmm, I don't how it is named in English, but you should have something called "data management" in the setting.
In there there a 2 menus : in the first "data stream control" (or something like that, again I have a French rom) you should deactivate it or MMS can not been sent/received.
At least that was the case for me. This also prevent from doanloading app with only 3g, you must have wifi.
This is quite annoying because I can't control the data AND send MMS but wel... maybe there is another workaround.
Edit : I'm in 2.2.2, I don't know if that will be the same in 2.3.4.
You need to have the correct APN settings. Check in your Mobile Network options.
Who is your service provider?
Hot damn rush! I had changed my APN to a custom one a while ago (just apn defined as 'phone' nothing else set.) I changed it back to the default HSDPA and la-da!
I wonder why that custom APN stopped working?
THANK YOU!
Glad you have it working now, enjoy.

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