Problem, HD2 locking on reset - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hi All
I have just bought my HD2 (upgrading my old HD ) i have loaded Energy and Mir latest ROM's but am getting a real pain problem. as soon as i add a CAB and run a restart the phone just sits at the O2 welcome screen - hours , so it is not a lag of a few mins. only way out is to do a hard reset and get back to the rom start up. If i add cabs afeter hard reset it is the same problem.
Any one have any ideas please, i like the capacitive screen, but can not have a phone this flaky .
Cheers
Mark

frankfurtjoe said:
Hi All
I have just bought my HD2 (upgrading my old HD ) i have loaded Energy and Mir latest ROM's but am getting a real pain problem. as soon as i add a CAB and run a restart the phone just sits at the O2 welcome screen - hours , so it is not a lag of a few mins. only way out is to do a hard reset and get back to the rom start up. If i add cabs afeter hard reset it is the same problem.
Any one have any ideas please, i like the capacitive screen, but can not have a phone this flaky .
Cheers
Mark
Click to expand...
Click to collapse
Hi
Did you had HSPL on your device? What version Radio you are using?
You need 2.xx.50.xxx radio for most of the custom roms
Check those first.
Good luck

frankfurtjoe said:
Hi All
I have just bought my HD2 (upgrading my old HD ) i have loaded Energy and Mir latest ROM's but am getting a real pain problem. as soon as i add a CAB and run a restart the phone just sits at the O2 welcome screen - hours , so it is not a lag of a few mins. only way out is to do a hard reset and get back to the rom start up. If i add cabs afeter hard reset it is the same problem.
Any one have any ideas please, i like the capacitive screen, but can not have a phone this flaky .
Cheers
Mark
Click to expand...
Click to collapse
+1

Related

disasterous upgrade failure of XDA II

Hey guys and gals,
In desperate need of help. Tried to upgrade my himalaya with the Asia O2 XDA II WM 2003 SE Upgrade.
Upgrade was unsuccesful; upon turning on the XDA there are only two things on the screen; near the top, it says 'Serial", and near the bottom, "v 1.06".
The xda will not respond to hard resets nor soft resets. What can I do to recover from this disaster? When cradled, it will not connect via usb to activesync.
If this is not user servicable, does anyone know a good place in Melbourne, Australia to fix the himalaya?
Any help is appreciated!
When it's docked in the cradle, does SERIAL change to USB?
Try this:
Take out the memory card (if you have one) and the battery. Not sure why the memory card, but mine had problems with it in when I tried to upgrade.
Wait 30 mins or so for the battery backup to flatten/wipe everything (You loose everything on a ROM upgrade anyway)
then plug the battery back in and recradle it and simply try starting the flash again.
I've had similar problems, but this has always worked here and we have different devices, but I feel confident that the same solution may work.
had the same problem... my solution was docking it in the cradle (it does not show connected) and reinstall the ROM
Failed upgrade of XDAII
Hello I was in the process of updating my XDA rom and after 50% was copied to the device it dropped out.
Now when I power on the XDA it hangs on the O2 screen and my rom flash program cannot talk to it.
I have tried taking the battery out and leaving it for an hour but this has no effect.
Any ideas?
Installing rom from the SD card on boot
Is it possible to do this and if so how would I go about it?
If I cant get an OS on it its going to have to go away for repair for 3 weeks.
Also have you done a few upgrades on your XDA2 and on the same PC?
I had the same issue with my XDA2 as I was upgrading to 2003SE (before getting a 2i) and I could not get any further than the USB 1.01 screen.
I installed Activesync on a laptop, put the USB in and put my 2i in to complete the installation. Then, I put the 2 in and tried rerunning the upgrade...worked first time! I'd spent 6 hours on my PC trying to get it working.
Worth a try, certainly!
Cheers
Anthony
screen shows USB at the top and v1.06 at the bottom. HELP !!
screen shows USB at the top and v1.06 at the bottom. HELP !!
Hello everyone. I am new to this forum thing. I bought a 02 XDA 2 on Ebay last week. I tried to upgrade ROM to English from Chinese and now my screen is dead and no link to Microsoft ActivieSync.
Is my unit dead ??
Please help !!
forgot to mention that I tried the things posted earlier !
I tried taking battery out for 1/2 hour and then the hard reset. Still nothing
Help !!!!
My wife is going to kill me because I just bought this XDA 2 and now it is dead ! (like me soon !)
disastrous xda upgrade
try consulting dr. stein or toenailed or xda jojo and zeroxtreme. these are the tech guys in southeast asia. they're very good! :lol:
Have you tried rebooting into Bootloader mode (hold down D pad in centre position, then power button and soft reset - all at the same time), then trying to rerun the upgrade?
Re: screen shows USB at the top and v1.06 at the bottom. HEL
maij said:
screen shows USB at the top and v1.06 at the bottom. HELP !!
Hello everyone. I am new to this forum thing. I bought a 02 XDA 2 on Ebay last week. I tried to upgrade ROM to English from Chinese and now my screen is dead and no link to Microsoft ActivieSync.
Is my unit dead ??
Please help !!
Click to expand...
Click to collapse
When you started the upgrade did all seem to go as planned? Did you have the power cable plugged in whilst upgrading? Did you notice any strange messages when it started to upgrade, and how far roughly did it get before you started having problems?
Also, what was the software version before you upgraded? Any ideas?
Cheers
Anthony
Hi Anthony: Everything seem to be going ok and then..
the screen went blank. I did have the AC plugged in during the attempted ROM conversion from Chinese to English and I tried rebooting into bootloader mode and nothing.
Do you think my 02 XDA2 can be fixed ?
Thanks
downgrade XDAII failure
Pals ,
I also facing the same problems , now my XDA II is blanked and only
Serial and V1.06 written ,
can anyone in this forum help ? please eeee ?
thanks
if the screen shows you something like serial1.something you're still okay. do a couple of hard resets; then put the unit back on the cradle. as expected activesync will not recognize the device BUT double click the upgrade file again.
this happened to me when i went to wm2003se; forgot to do a soft reset and proceeded with the upgrade. what i did was uncradled the unit, did a hard reset (screen still showed serial1.06), cradled her back (nothing happens here) then doubled clicked on the upgrade file. it proceeded accordingly until the entire process was completed.
dont' fret, as long as something's still showing on your screen you're still a-ok.
Thanks Robs..
I will try...
Yeah, after hard-resetting the unit, it seems that it did not reset because the serial/usb letters & v1.07 at the bottom of the screen is still there. But if you drain the battery, then put it back in the cradle & restart the ROM upgrade, it will work. At least it did for me.
As I've also said but seems to have been ignored, try running the upgrade on a different PC...you may be surprised!
Cheers
Ant
thanks Anton ...
I tried so many times in my pc until the sync wont work anymore , so i tried to do at my laptop ... still same .... should i change to another pc again ? pls advice , thanks man.
Dear O2inCN
what is the best way to drain the batt ?
this morning I tried to use the batt in my other XDAII device until dropped to 6%, then i unplug it , and after 1 hour later I begin to plug it into my problem XDA II ( sorry, I had 2 devices XDA II ) , now i restarting the downgrading process again, its already half hour , Still CHECKING THE INFORMATION ON POCKET PC ... what went wrong ?
is it stucked or the batt is charging firstly ? thanks ....
Re: Dear O2inCN
sbudiarta said:
what is the best way to drain the batt ?
this morning I tried to use the batt in my other XDAII device until dropped to 6%, then i unplug it , and after 1 hour later I begin to plug it into my problem XDA II ( sorry, I had 2 devices XDA II ) , now i restarting the downgrading process again, its already half hour , Still CHECKING THE INFORMATION ON POCKET PC ... what went wrong ?
is it stucked or the batt is charging firstly ? thanks ....
Click to expand...
Click to collapse
Hi, did you manage to downgrade to WM2003? Was your bootloader version 1.06? I had problem in downgrading from WM2003SE. Hope to hear from you. thanks.

Xda Atom Stuck At O2

Hi Mods and all
I am new in this forum .... and new with PDA in general ,.. although i have experience in regular cell phones ,,,
I have come up with an issue that i need help with from you guys who seem to be experts...
I have an XDA Atom which turns on upto O2 screen and freezez right there .. i tried to hard reset the phone but failed..
When i press power on and reset button .. screen asks me to press green and red key when i do it says clean boot .. and than do u want to reset your phone ? and than after that i tried to press all keys but nothing happens ,,,
I dont know wht is the problem but i think or assume that i have lost bootloader and or Rom ,,, Please help with this part
Also what tools do i use to flash what i have to flash as the PDA cannot connect with the USB becuase it is not turning on ,,, Please help with this part
Also what do i need to flash to this phone to revive it ,,,? please help with this issue ,, and where can ii download this files ,,
please explain step by step and or direct me to a link where i can geet this information
thank u in advance ,,,
Mike
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Drat. Got to this one too late. Sorry
Anyways, the Atom does have the tendency to lose track of its own extended ROM (You can actually see this happening if you use the WM5 hidden storage revealer - which ironically happens to cause the problem sometimes as well).
Symptoms include:
- A phracking long boot time (>7 minutes, seems to hang)
- Screen goes out of alignment
- Camera, Autoconfig, Equalizer don't work.
- Hard reset doesn't help.
- EXTROM info is missing from device settings (shows as blank) - tho sometimes the device works without this anyhoo.
- CMOS version is also missing (the device definitely won't work in this case)
Probable cause:
- Someone or something just tried to write to your hidden storage root. (Eh?)
Far as I know there's no method to recover other than flashing your phone again. Just one of the design flaws of the Atom, I guess...
(Yes, I feel for you. I had to solve this myself too, and I didn't want to send it in. Thankfully, this isn't a common problem. )
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
would you plz tell here which rom u used for this ????????
Well, my Atom Exec will do the same sometimes.
But the following method works everytime!!!
Take out the battery. Charge it with a charger until full !!!!
Put it back to the machine, it works every time !!!
Or you may try just charge it in the machine for a few hours and see if that works. Since I always have a spare battery charged, every time that dumb thing stuck, I just changed the battery and it waked up again.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
Hi mun66;
I've got the same problem with my Atom. But I dont know how to flash the phone like what you mentioned. Could you plz show me step by step??
Thanks,
Your ATOM Exec
edunon said:
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
Click to expand...
Click to collapse
You guys just need to go into bootloader mode before performing an upgrade. For the XDA Atom just press Power+Dpad(center)+stylus reset momentarily, and its now in bootloader mode. RUN again the Update program. If you still experience the same thing, the update file you downloaded might be corrupted. You have to download again and flash your device again.
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
wilak81 said:
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
Click to expand...
Click to collapse
You might want to send it in the the service centre for a check, just in case it's a hardware problem.. If you still face the same issue even without installing any software..
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
wilak81 said:
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
Click to expand...
Click to collapse
Do keep us posted..
I will face the same problem if i install too much programs.. I guess it's either Pocket Plus, Diary 2 which is causing my problem.. Now wondering if i should change to Atom Life, since they announce WM6... If only there's a perfect phone.
Thank God, it's working after 5x flashing but it still had bug.
I still have to take the battery off for at least 15 minutes if I try to reset the Atom.
Sure 1 thing for ATOM, IT SU**S!!!
i have a friend also has a trouble like this ,but he has solved the problem when he charged the exec. do not you have a try ?
I just picked up one of these to play with.
Mine gets by the O2 screen but if I have a few apps on it it loads the Today screen but then freezes and won't let me access anything either by hard key or screen. Soft reset just repeats the cycle.
This is with only around 4 apps loaded. One of them must be a culprit?
By the way, it came shipped with WM6.0 (ROM: WWE_RC2170507B2).

Plz help

I tried to upgrade ny Orange SPV M 600
IPL 2.10.0001
SPL 2.10.0001
with wm6_smart1_v1.3 using ROMUpdateUtility_Wizard_NoID.zip and now its not booting up it stuck up with the three color boot loader screen and i tried hard to hard reset but even after keep pressing the camera and communication button together and pressing the soft reset button with stylus for more than one minute it gave no response plz help its my friends phone and I am doomed if I cant make it up working.
If you disable the connect through USB option in ActiveSync, and then put the SPV in bootloader. Then flash it with a AKU2.2 ROM (Any will do including PV temp), then follow this: http://forum.xda-developers.com/showthread.php?t=310452.
How do i put SPV in boot loader????
AKU2.2 ROM where do i find this the link(rapidshare) which is given in thread u told is not working and plz tell me if I will have to download a new rom after that or this wm 6.0 by smart1 will work
Hold the Camera button, and insert the stylus into the larger of two holes on the edge of the SPV with the power connector.
http://wiki.xda-developers.com/index.php?pagename=Prophet_Hardreset_bootloader
ya i tried this by reading the thread u mentioned but it puts me back on the same three color screen however I have been able to hard reset and after I press send it said formating FAT something like this
You must enter the bootloader (three colour screen), Then set ActiveSync to not connect through USB (ActiveSync->Settings->connection Settings), Plug the phone into your computer through USB, Then run any of the RUU's from any Part One of here: http://forum.xda-developers.com/showthread.php?t=308755.
Using the AKU2.2 ROM Update Utility, you should get a basic WM5 ROM. You MUST flash an AKU2.2 ROM before you flash a WM6 (AKU3.5) ROM.
Right now i am downloading this original roam from this link
ftp://ftp.xda-developers.com/Uploads/Prophet/Prophet-roms/Original-Shipped-ROMs/OrangeUK/
will this do????
Can I directly install AKU 2.20 after downloading or will I have to do anything more like putting some file in boot loader which u just said???
I dont want WM 6 anymore plz just advice in steps what I should do to get my phone up and running..............
Put the phone in bootloader, change the active sync settings, and then run the upgrade program!
Good Luck!
ok i am trying let see what happens hoping for the best................
though I am scared!!!!!!!!!!
absharaslam said:
ok i am trying let see what happens hoping for the best................
though I am scared!!!!!!!!!!
Click to expand...
Click to collapse
It will do no harm, and there is a high chance it will work.
The RUU is fairly self explanatory-Double click on it and do what it says. The battery charge level is not a problem, so long as there is some charge.
Thanks a lot dude it worked I am relieved now
Thanks again boss
Salute!!!!!!!!!!!!!!!!!!
Glad to hear it
If you now feel experienced enough to upgrade properly, read this thread very carefully http://forum.xda-developers.com/showthread.php?t=310452 (or at least the first post) and then this post: http://forum.xda-developers.com/showthread.php?t=308755
atleast for now i dont have courage.............
This phone belongs to my bro and currently he is out on vacation and when he will come back i thought it will be a surprise that his phone become so good anyways no risk anymore..........
may be next time on my phone only
Well atleast he shouldn't notice the change.
Finally I have been able to upgrade to WM 6.0 using PDAViet Rom 4.0.0.0.5 and its working like charm. I checked everything including IR Bluetooth WIFI all are working fine no problem at all.
Battery consumption rate is a bit high but not alarmingly high.
Thanks Boss without your advice it would not have been possible at all
absharaslam said:
Finally I have been able to upgrade to WM 6.0 using PDAViet Rom 4.0.0.0.5 and its working like charm. I checked everything including IR Bluetooth WIFI all are working fine no problem at all.
Battery consumption rate is a bit high but not alarmingly high.
Thanks Boss without your advice it would not have been possible at all
Click to expand...
Click to collapse
No problem. Glad to make a difference

O2 Atom Stuck

Hi Guyz
I'm trying to upgrade my friends O2 ATOM to any new software .
the problem is that when it reaches RADIO UPDATE
it stays on 0%
PDA Screen says ( UPDATE RADIO STACK ,,,, PLEASE WAIT ... )
IF I REMOVE THE USB CONNECTION , THE ATOM STICKS ON WINDOWS SCREEN , AND SOMETIMES ON SCREEN ALIGNMENT .
i tried three different roms ad got the same result , even thru BOOTLOADER screen, it is very imbarresing , as i promised him a better performance device , now it is not booting .
hhhheeeellllppppp
pleaseeee
he is looking at me and only flames are showing from his eyes
just keep flashing the device, it fails sometimes on the first flash at the radio section, simply disconnect it and then reflash it for the 2nd time.
How long you've wait the process?
I've upgrade my atom more then 10 times and when in Radio Updates it's also not showing the progress as what you've seen.
But it doesn't mean the process is stopping. Just wait and the process will finished. (Usually in it shows the progress in your PDA screen)
Don't unplug your usb cable before it finished.
unfortunatly i had to unplug the ATOM
now it gives only one massege
UPDATE UTILITY
did i brick it ?
for me, I'd take out battery a while and then connect USB and try to flash with wm5 rom like "Xda-Atom-ENG-20060105" (you can found on this forum under "Collection of All O2 XDA ATOM ROM AKU *** (WM5(2*->3*) & WM6 (0.3*->0.7*))" post).
And then upgrade to wm6 rom by ... jiggs, homer285 & udayrulz .....
hi konanda
will this resolve the problem?
yeah, I have done alot of time to solve this problem on other xda atom also .... if you want, I'l upload this wm5 rom on mediafire ....
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Just keep flashing the device.. take a bit longer time and then will complete the updating ....
abuawab said:
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Click to expand...
Click to collapse
Allow the projected 30 mins for the update, if you plan to update via SD Card be sure to read, ALOT! good luck, oh you could have a little read in the Atom Wiki too.
could be your cable or connection?
ATOM ROM update problem
I had the same problem & tried different ways explained in this thread.
No success.
I tried with old original ROM and all new ROMs as well, it stucked on updating RADIO BURN message on computer and ATOM displays Updating RADIO STACK.
I tried removing battery and kept for some times and tried back but same result. Please anyone can help me
i had this problem also. i was unable to reflash my atom. It stuck at the same screen as what the previous user described. At first, the touch screen failed and there isnt any GSM, as in under wireless manager, "phone" isnt there.. E.g There should be Wifi, Phone and Bluetooth in wireless manager.. But sometimes after some soft reset with the taking out of battery, the gsm comes back together with the touchscreen. But this occurred quite frequently until i decided to re-flash it.
Im using the official rom of Xda-Atom-ENG-20060426-MOT0822.. Is there any way to solve this problem?
Thanks in advance.
max20041988 said:
i had this problem also. i was unable to reflash my atom. It stuck at the same screen as what the previous user described. At first, the touch screen failed and there isnt any GSM, as in under wireless manager, "phone" isnt there.. E.g There should be Wifi, Phone and Bluetooth in wireless manager.. But sometimes after some soft reset with the taking out of battery, the gsm comes back together with the touchscreen. But this occurred quite frequently until i decided to re-flash it.
Im using the official rom of Xda-Atom-ENG-20060426-MOT0822.. Is there any way to solve this problem?
Thanks in advance.
Click to expand...
Click to collapse
try to update to any WM6 or if you still want the WM5, there are a lot of ROM
's available. I had this tradgic experience aswell with o2 default ROM. Im contented with the WM6 although no a2dp support yet =)
abuawab said:
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Click to expand...
Click to collapse
i'll agree with the others, better change USB cable as well =) It could be faulty you can use cable from canon digicam/motorola phones et. al.
I would suggest reflashing the ROM with cooked ROM's available here like WM6 or WM5 if you still want to stick with it. o2 default ROM gives me a headache before. No1 rule before upgrading ROM...... Read the WIKI hehehehe
Hey guys I had the same problem, I went through the procedure as here http://forum.xda-developers.com/showthread.php?t=358442
Hope u can also flash 'OS+EBoot' part of it and then after ur Atom Exec restarts u can go in bootloader and flash the original WM5 from O2 ‘Xda-AtomExec-ENG-20060614_R060428N_EX0028.exe’.

i need your hepls........plz

hi
i recieved one xda atom black from my friend and this atom is facing with unkonwn problem after upgrading to wm6
the problem is hanging after going to standbye mode
when u i want to wake uo device with pressing power button my device goes to hang and it need to replace battery for coming back to life.
i changd rom but result is same.
i read many treats in here i think with replaceing eboot file then i can fix it
any comments?
thanks
KEYVAN-GSM said:
hi
i recieved one xda atom black from my friend and this atom is facing with unkonwn problem after upgrading to wm6
the problem is hanging after going to standbye mode
when u i want to wake uo device with pressing power button my device goes to hang and it need to replace battery for coming back to life.
i changd rom but result is same.
i read many treats in here i think with replaceing eboot file then i can fix it
any comments?
thanks
Click to expand...
Click to collapse
I had the same problem. My only solution - was to buy a new phone. I tried everything, including:
Downgrading to WM5
Upgrading to WM6
WM6.1
Chinese WM5
Arabic WM5
Slowing processor down
Speeding processor up
Opening it up and cleaning all contacts
same with my friends ATOM, any solution yet? this thread was from last month of march.
please help!

Categories

Resources